End-User Training

OPTIMISED DESKTOP – STEP 8 End-User Training

1 – OPTIMISED DESKTOP / STEP 8 – CREATING A TRAINING PLAN FOR YOUR END-USER Creating a training plan for your end-user

End-user training is an essential project Getting started resources component of any IT deployment, so we have Help users transition to Microsoft Office 2010 from assembled a three-stage resource toolkit that an earlier version of Microsoft Office, learn what’s new, and find basic instruction for first-time use. can greatly help you with your training and adoption plans. For more information, download Microsoft Office 2010 training: 1. Build awareness office.microsoft.com/en-us/powerpoint-help/download-office-2010- training-HA101901726.aspx Microsoft Office 2010 for home use When employees use the same software at home and see the Microsoft Office 2010 migration guides. and work, they gain more skills which helps improve office.microsoft.com/en-us/excel-help/office-2010-migration-guides- productivity. Learn more about the Home Use HA101982272.aspx Programme. Product guides www.microsoft.com/licensing/software-assurance/home-use- Further assist users in learning about Microsoft Office program.aspx 2010 with these printable getting-started guides, Microsoft Office 2010 for home use: feature guides, and product overviews. This download www.microsofthup.com/hupus/chooser.aspx?culture=en-US&resID=T contains files in Microsoft Word .docx format. SXjWQoHAtcAABFvD4wAAAAu www.microsoft.com/downloads/en/details.aspx?FamilyID=9c45bba7- c08e-416c-8dcf-3a1b14bf1750&displaylang=en User readiness resources Use these posters, flyers, at-work guides, and weekly Alternative formats available: email templates to get people excited about Microsoft .XPS Office 2010. www.microsoft.com/downloads/en/details.aspx?FamilyID=08bbd8ec- www.microsoft.com/downloads/en/details.aspx?FamilyID=730978c2- 5378-41ac-937a-cc532e116e6c&displaylang=en 432e-4496-a40e-59bd6ab1a37d&displaylang=en .PDF www.microsoft.com/downloads/en/details.aspx?FamilyID=689351f3- 2. Train users 6d82-4e5c-b3ee-af33008d68fa&displaylang=en Interactive guides SA eLearning courses These interactive guides show users where menu and Find available training for your users, based on the type toolbar commands are located in Microsoft Office 2010. of licences you have with Software Assurance. See Interactive guides to UI changes for a list of www.microsoft.com/licensing/software-assurance/e-learning.aspx the guides. technet.microsoft.com/en-gb/library/ff959696.aspx Self-paced training on Office.com Interactive guides Find self-paced training for users to learn office.microsoft.com/en-us/outlook-help/learn-where-menu-and- individual products. toolbar-commands-are-in-office-2010-and-related-products- office.microsoft.com/en-us/support/training-FX101782702.aspx HA101794130.aspx

2 – OPTIMISED DESKTOP / STEP 8 – CREATING A TRAINING PLAN FOR YOUR END-USER Productivity Hub 2010 Ribbon Hero The Hub is a SharePoint Server site collection Users can boost Office skills and knowledge by playing that serves as a learning community and is fully a game. This Office Labs project is available in customisable. It provides a central place for your English only. training efforts, and includes training content from Ribbon Hero: Microsoft’s core products. Microsoft also provides www.officelabs.com/_layouts/olsite/TryIt. ongoing and updated content packs. ashx?downloadUrl=msofficelb.vo.llnwd.net/o25/ddc4f97a-5487- www.microsoft.com/downloads/en/details.aspx?displaylang=en&Fami 4d7a-907a-cb1ad98f665f/1.1.0.7/RHSetup.exe&project=Ribbon Hero lyID=4aaa9862-e420-4331-8bc3-469d7bae0ff1 Learn where menu and toolbar commands are Productivity Hub 2010 in Microsoft Office 2010 and related products: office.microsoft.com/en-us/support/getting-started-with-office- 2010-FX101822272.aspx office.microsoft.com/en-us/outlook-help/learn-where-menu-and- toolbar-commands-are-in-office-2010-HA101794130.aspx Microsoft Learning Snacks Microsoft Learning Snacks are short, interactive Learn about end-user readiness and Training presentations about popular topics created by on TechNet. Microsoft Learning experts. technet.microsoft.com/en-gb/office/ff381682.aspx

Microsoft Learning snacks. Get the weekly email templates at the Office 2010 www.microsoft.com/learning/en/us/training/format-learning-snacks. IT Professional User Readiness Resources page. aspx www.microsoft.com/downloads/en/details.aspx?FamilyID=730978c2- 432e-4496-a40e-59bd6ab1a37d&displaylang=en Windows 7 end-user training videos. www.microsoft.com/windows/windows-7/videos-tours.aspx Next steps Watch the Internet Explorer 8 end-user training videos. • Create your training plan www.microsoft.com/windows/internet-explorer/videos.aspx • Choose the resources that work for your organisation • Identify key internal early adopters 3. Provide additional resources • Engage a training partner for support. Office Ribbon guides These printable Excel workbooks list the old menu commands and show where in Office 2010 those Please get in touch if you have any questions commands are located. office.microsoft.com/en-us/templates/CL101817133.aspx

Simon May IT Pro Evangelist

01189 092528 [email protected] blogs.technet.com/b/simonmay twitter.com/simonster

3 – OPTIMISED DESKTOP / STEP 8 – CREATING A TRAINING PLAN FOR YOUR END-USER Free tools

Download the Optimised Desktop evaluation kit, also known as the Proof of Concept kit www.microsoft.com/downloads/en/details. aspx?FamilyID=26301CD1-CC72-4DD8-819E- 12EF48322743&displaylang=en

Get more learning resources with the Springboard Series technet.microsoft.com/en-gb/windows/dd641427.aspx

Find out more at the Windows 7 TechCenter technet.microsoft.com/en-gb/windows/dd361745.aspx

Find out more at the Microsoft Office 2010 TechCenter technet.microsoft.com/en-gb/office/ee263913.aspx

Find out more at the Internet Explorer TechCenter technet.microsoft.com/en-gb/ie/cc889349

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4 – OPTIMISED DESKTOP / STEP 8 – CREATING A TRAINING PLAN FOR YOUR END-USER