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The Iphone App Connect for iPhone Aug, 2012 Ver 5.3b AWest 1 | P a g e About the Connect for iPhone App .......................................................................... 3 iPhone app system requirements ............................................................................ 3 Required Software ................................................................................................................................................................................................. 3 Blackboard Requirements .................................................................................................................................................................................. 3 iPhone App Installation, Setup, and Removal ..................................................... 4 Downloading the App ........................................................................................................................................................................................... 4 Installing the App............................................................................................................................................................................................... 4 Logging into the Connect for iPhone App ............................................................. 5 Logging Out ....................................................................................................................... 5 Auto Logout............................................................................................................................................................................................................... 6 Sending Messages ........................................................................................................... 7 Adding a Phone Message ..................................................................................................................................................................................... 8 Using Text-to-Speech ....................................................................................................................................................................................... 9 Using Record My Voice .................................................................................................................................................................................... 9 Adding an Email Message.................................................................................................................................................................................. 11 Adding an SMS Message ..................................................................................................................................................................................... 12 Sending your Message ............................................................................................... 13 Sending a Saved Message (Connect 5 Templates) ......................................... 14 Modifying a Saved Message .............................................................................................................................................................................. 16 Removing (uninstalling) the iPhone App .......................................................... 17 Contacting Client Care ............................................................................................... 18 2 | P a g e About the Connect for iPhone App The Connect for iPhone app is designed to quickly and easily send messages to your community right from your iOS device. In addition, you can also access your saved messages, templates, and view Recipient Groups The Connect for iPhone app is a free download from iTunes and requires activation by a Client Care Representative before you can use the app to send messages. Once you’ve installed the app and activated your account, you will use your Connect 5 log in credentials to access your Connect 5 messaging tools, right from your iOS device. iPhone app system requirements The following devices are currently supported with Connect iPhone apps iPhone iPod Touch iPad Required Software The following software is required to use the Connect for iPhone app: iOS 3.1.3 or later. (NOTE: This does not include public beta versions of the iOS software.) Blackboard Requirements Contact Client Care to activate your account to use the iPhone for Connect 5 before you use the app. 3 | P a g e iPhone App Installation, Setup, and Removal Blackboard Connect now offers two easy to use iPhone Apps for AlertNow and Connect. Both of these Apps are available as a free download from the iTunes store. NOTE: Your district may restrict the usage of this app. For more information, contact Client Care to see if your user account is eligible. Downloading the App To download these Apps, you must have iTunes installed or have access to the iTunes App Store that is pre-installed on all current Apple iOS devices. NOTE: This is a FREE download. iTunes may ask you for your iTunes password and/or ask you to confirm the purchase. This is normal. Your account will not be charged. You can download the Connect and AlertNow App from iTunes on your computer. To do this: 1. Use the links below to download the correct app for your account 2. Click the button located on the left side of the screen. 3. Click OK to allow your computer to open iTunes (if your computer asks you to confirm opening iTunes) 4. Click Download. Installing the App If you are downloading the Connect for iPhone app from your phone, the iOS will automatically install your app once it’s been downloaded to your device. If you’ve downloaded the app on your Mac or Windows system via iTunes, you will need to connect you iOS device to your computer and sync your device with iTunes. 4 | P a g e Logging into the Connect for iPhone App Once your Institution has been activated to use the Connect for iPhone app, you can log into the app using the same user name and password that you use to log into your Institution’s Connect 5 account. When logging in, please take care when typing in your credentials as the log in process is case sensitive. To increase accessibility to your Connect 5 account, you can use the Remember Me switch to save your user name and password to the system. For security reasons, we recommend not using this feature if your iPhone or other iOS device is not locked with a passcode. For more information regarding passcodes for the iOS device, please refer to this Apple Knowledge Base article. Logging Out Once you have logged into your account, you can log out of your account at any time by tapping the Logout button located in the upper left corner of the Home screen. 5 | P a g e Auto Logout To ensure the security and privacy of your Institution, the Blackboard Connect for iPhone app is set to auto log out when your phone screen locks. Pressing the top “Power” button or causing your phone to time out by not touching the screen for a period of time will log you out of your account and any unsaved changes will be lost. If you are having difficulty creating your message due to the iPhone automatically locking you out (as you might be juggling different tasks while your sending your message), we recommend adjusting your log out time in the iPhone System Settings. To adjust your log out settings: 1. Tap the Settings icon in your iPhone. 2. Choose GENERAL. 3. Scroll the menu down and tap Auto-Lock. 4. Select your auto lock time. Your options are 1 to 5 minutes. For general security purposes, we DO NOT recommend ever setting your phone to Never as a log out time. Most iOS devices are set to a 1-minute auto lock time. This means that if your iPhone doesn’t receive an input command (i.e. you don’t touch the screen), the phone will lock and you will see the “Slide to Unlock” strip the next time you use your phone. 6 | P a g e Sending Messages The Home Screen on the Connect for iPhone app is a simple UI that contains a Send a Message button and field to list the current activities for that account. This tutorial will walk you through the initial steps to create a new Connect Mass notification message using the Connect for iPhone App. 1. Tap the Send a Message button located on the app's Home Screen. 2. Select New Message from the pop-up menu. 3. Tap the white bar under Type to select your message type. 4. Select the message type you want to send -- Outreach or Emergency. 7 | P a g e NOTE: Surveys and attendance messages are not supported on the Connect for iPhone app. 5. Click the New Message button (top left corner) to return to the New Message Screen. 6. Tap the Title bar under the Messages section on the New Message Screen. 7. Type in your message title using the onscreen keyboard. 8. Click the NEW MESSAGE button to return to the New Message Screen. Adding a Phone Message To add a phone message to send to your Recipients: 1. Tap the Phone bar on the New Message screen. 8 | P a g e 2. Select the type of phone message you would like to send -- Text-to-Speech or Record my Voice. Using Text-to-Speech Text-to-Speech (or TTS) is a Connect 5 feature that allows you to provide your message as a text and Connect 5 will turn your text into a computerized voice that will be sent to your Recipients. If you want to send a Text-to-Speech message instead of recording your own voice, simply tap the Text-to-Speech switch to turn on the TTS mode. Once the Text-to-Speech mode is turned on, you can type your message using the on-screen keyboard. You can use the Copy SMS
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