Bus & Motorcoach News

BUS & MOTORCOACH NEWS February— February 1, 1, 2005 2005 — 1 INDUSTRY NEWS

OFFICIAL PUBLICATION OF MOTORCOACH EXPO 2005 Passenger carriers face tough battle with new Congress WASHINGTON — The mo- the United Motorcoach Associa- torcoach industry and its private- tion, the American Bus Associa- sector passenger transportation tion, the National School Trans- partners appear to be facing long portation Association and about a odds in their bid to make critical dozen other national, regional and changes to the stalled federal high- state passenger transportation asso- way and public transportation reau- ciations. The associations not only thorization bill. represent bus operators but also Members of the Coalition of school bus companies, paratransit Private Transportation Associa- services, and taxicab, shuttle and tions met late last month with key limousine operators. staff members from the House and The group was organized last Greyhound cuts move to Southwest Senate, and the meetings were less year to fight for the inclusion of a than encouraging. half-dozen provisions in the federal DALLAS — The overhaul of added in the next couple of The eastern half of the U.S. is In fact, the coalition’s meeting highway and public transit reautho- Greyhound Lines’ route structure months as the company winds due for the same type of system with top staffers from the House rization bills being considered by moved into the Southwest, West down phase one of its massive revamping, although the company Transportation and Infrastructure the House and Senate. Generally, and other regions this month with cost-cutting effort, according to says it has not yet developed a Committee was “fairly negative in the coalition has been battling to: abandonments announced for 68 Greyhound Vice President of timetable for phase two. terms of their lack of support gener- • Keep public transit agencies communities. The cutbacks are Corporate Communications Lynn “We are going to continue to ally for all of the issues important to from expanding their ability to pro- the second cycle in the top-to-bot- Brown. do this and it will be over the next the coalition,” said one coalition vide charter services. tom retooling of the Greyhound Most of the cities abandoned couple of years,” said Ms. Brown. member who attended the session. • Expand the involvement of system designed to eliminate drags so far have been west of the The initial route restructuring, The coalition is composed of CONTINUED ON PAGE 6 þ on the company bottom line. Mississippi River, which was the which was announced last year The latest cutbacks by the initial target area selected by the and took effect in August, elimi- nation’s largest intercity carrier company when it announced its nated 260 stops in 13 northern bring the number of communities system restructuring last June. The and western states, while the latest MCI to deliver 125 it has stopped serving to more than company said at the time it want- changes that go into effect Feb. 3 300 since the restructuring began ed to complete the first phase some involve cities in Texas, New Mex- coaches to New York last summer. time around the end of the first ico, Arizona, California, Nevada, SCHAUMBURG, Ill. — Mo- New York commuters daily also are And, additional cities could be quarter of this year. CONTINUED ON PAGE 14 þ tor Coach Industries is selling 125 slated to be purchased by the city of its D4500 commuter coaches to during the next three months. MTA Bus Co., a newly formed sub- To mark the purchase of Liberty sidiary of the New York Metro- Lines Express, New York Mayor Feds want no changes to truckers’ hours politan Transportation Authority. Michael Bloomberg greeted Bronx WASHINGTON — In a stun- the rules would enhance driver rules, Congress ordered them not to Deliveries on the $57 million commuters early last month as they ning move, the Federal Motor health. be changed until later this year to order begin next month and are boarded a newer MCI commuter Carrier Safety Administration has A court in Washington over- give the FMCSA time to respond expected to be completed by June. coach. re-proposed its driver hours-of-serv- turned the rules in July, agreeing to the court’s ruling. The first 40 coaches are being Bloomberg told a New York ice rules for truckers. with a lawsuit by Public Citizen While the FMCSA did not pro- deployed on Bronx routes formerly news outlet that commuters will The agency wants to make no and other interest groups that the pose any changes to the rules, the served by Liberty Lines Express, a like the new MCI coaches because changes to the regulations it put FMCSA had not considered driver safety agency did ask for public private operator that was purchased “they’re safe, they’re more comfort- into effect just over a year ago but health in its April 2003 revision of comment “on what changes to that by the city last month and then able, they’re more efficient and that a federal court overturned. HOS regulations, which went into rule, if any, are necessary to respond transferred to the MTA. they’re easier for MTA to maintain. Instead, the FMCSA has added effect in January 2004. to the concerns raised by the Six other private companies They’re a good deal for everybody.” several pages of references to how After the court overturned the court.” that serve hundreds of thousands of CONTINUED ON PAGE 9 þ , ry e xu th , lu to 5 – es in 00 nc p 2 e ste A ulg e, UM 1 nd or at 0 r i m ” 7 Fo & ne & es Zo 20 riz e 1 p vic hs er ot “S Bo

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MIDWEST NORTHEAST SOUTHEAST SOUTHWEST WESTERN 800-222-2875 800-222-2873 800-222-2871 800-222-2877 800-322-2877 www.abc-companies.com BUS & MOTORCOACH NEWS — February 1, 2005 — 3 OPERATOR NEWS Royal Coach Tours New meaning for ‘reasonable wage’ PITTSBURGH — The public increase in the base fare to $2 on $91,219 in 2003, but those wages transit agency in Pittsburgh has March 1; a 12 percent reduction in reflect a drop since 2001, when the in San Jose buys been the focus of lots of media and service March 6; another 50-cent two top drivers grossed $103,318 trade press attention for the past fare increase to $2.50 on July 1, and and $95,552, respectively. couple of years because of its crip- another 15 percent reduction in The reduction, says Port Au- Peninsula Charter pled financial condition. service around July 1. thority management, was because SAN JOSE, Calif. — Royal real estate business. He came close The Port Authority, as the The Pittsburgh media has been “better management” led to less Coach Tours, which specializes in to selling Peninsula Charter to agency is called, places most of the dissecting the Port Authority and overtime. The driver who racked tours, charters, airport transfers and Pacific Coast Bus Service of San blame for its plight on years of some of its findings have been, up the highest wages reportedly corporate travel, has purchased Francisco about two years ago. (See “inadequate operating subsidies” shall we say, enlightening. lives a half-block from the garage. most of the assets of Peninsula April 1, 2003, issue of Bus & under the administration of former So much so that if you operate “Anytime, day or night, they need- Charter Lines of East Palo Alto, Motorcoach News.) Gov. Tom Ridge and, more recent- a small bus company in the vicinity ed a driver, he was there in 10 min- Calif. Now, at age 65, Demeter was ly, the failure of the legislature to of Pittsburgh you may want to give utes,” said an official with the Peninsula is best known region- ready to exit the coach business. provide long-term, dedicated fund- up your day job and go to work for union representing Port Authority ally for providing transportation for He said the changing economics of ing to help it and four dozen other the Port Authority as a driver. drivers. the Oakland Raiders, the Stan the industry make it much harder transit systems across Pennsylvania. The two highest-paid Port Au- Wages, salaries and employee Francisco 49ers, visiting National for smaller, responsible operators to As a result, riders face a 25-cent thority bus drivers got $94,143 and CONTINUED ON PAGE 14 þ Football League teams, and San- survive. “You just get brutalized,” ford University. he said. Sandy Allen, president of Demeter says he will miss the Royal Coach, said the purchase people in the motorcoach industry, will allow her company to expand but “I won’t miss the financial iÌ > vÌ vÀ ÕÃ its services, as well as give it new, responsibilities one bit.” high-visibility charter clients. Royal Coach was founded by Royal Coach purchased the Mrs. Allen’s parents as Smith’s book of business, phone numbers, Charter Bus Service 45 years ago. coaches and certain other Penin- The company changed its name to sula Charter Lines assets from Mike Royal Coach Lines in 1977 and Demeter, whose father purchased was managed by Mrs. Allen’s moth- the company in 1941. er, Joanne Smith, for about eight 7 Þ ÕÀ Demeter retained the real years before Ms. Allen took over in estate and buildings which he ex- the mid-1980s. ÃÌ>>Ì pects to lease. Dan Smith, Mrs. Allen’s broth- For the past several years, er, joined the company in the early Demeter has operated the motor- 1980s and is vice president. Ã À} Ì vÀ ÞÕÀ coach company, as well as owned a CONTINUED ON PAGE 10 þ V>V ° Feds tentatively approve CUSA purchase of Roesch WASHINGTON — The feder- CUSA and its subsidiary, al Surface Transportation Board has Pacific Coast Sightseeing Tours & given tentative approval to CUSA Charters, said they plan to use LLC to acquire Roesch Lines, a Roesch assets to continue provid- long-time tour and charter operator ing coach services pending a final based in San Bernardino, Calif. Surface Transportation Board deci- Roesch has been around since sion and after Roesch is shut down. 1923 and holds the Gray Line fran- Dallas-based CUSA is the chises for San Diego and Anaheim, nation’s largest tour and charter -iÀiÃ ì ÜÌ vÌ ÃÌÜi`° Calif. It primarily provides sight- operator with more than 1,000 seeing, tour and charter services to coaches and 600 other revenue- U " >««ÀÛi` ÃÌ>>Ì v ÞÕ ii` Ì ÀiÌÀvÌ ÞÕÀ viiÌ Las Vegas and in Southern Cali- producing vehicles. It operates in U -`}`À >` ,V vÌ Á -iÀiÃ ìÃ vÀ V«>Vi] Ì iÀi½Ã LiÌÌiÀ fornia. 35 states and had estimated rev- V Vi Ì > > " Ü iiV >À vÌ CUSA is buying most of enues of $220 million last year. U vÌ ÃÌ>>Ì {xää] {xää >` {xää ìÃ ÃÌ>i` LÞ iiÌ -Õ««ÀÌ° Roesch’s assets from Laidlaw In the past few months, CUSA U -ÌÀÕVÌÕÀi >` ÃÕ««ÀÌ} }ÕÃÃiÌÃ >Ài Üiì` «>Vi ÕÃ} ÃÌ>i` Ì À}> v>VÌÀÞ Ã«iVv Transit Services, which has owned has made a number of acquisitions v>VÌÀÞ «À`ÕVÌ i iÌ `Ã vÀ L`Þ Ìi}ÀÌÞ V>ÌÃ ÜÌ " «>ÀÌÃ LÞ ÌÀ>i` the company since the late 1990s. in the western U.S., including buy- U "iÞi>À Ìi` Ü>ÀÀ>ÌÞ «>ÀÌÃ >` >LÀ The Roesch fleet totals upwards of ing Pacific Coast Sightseeing of ÌiV V>Ã] Ì iÞ½Ài Ì i Þ vÌÃ U `Þ ÜÀ >` Ì iÀ Ài«>ÀÃ >Ã >Û>>Li 25 coaches. South San Francisco, Gray Line ÞÕÀ V>V Ü>Ã i>Ì Ì >Ûi° In its filing with the Surface Phoenix, and Raz Transportation/ U "Ìi ÌÕÀ>ÀÕ` Transportation Board, CUSA said Gray Line Portland. Roesch Lines has been unable to CUSA was formed about 18 /Ü VÛiiÌ V>ÌÃ\ restore its sightseeing, tour and months ago when a company charter business to sufficiently prof- formed by Wall Street investors, 7 -/ "-/ 7 -/ £änxä *ÀÌ> ÀÛi xÓä ° -«À} -ÌÀiiÌ itable levels in the years since Sept. KBUS Holdings LLC, acquired Ã >ÌÃ] Õ`Ûi] " 11, 2001, and is generating insuffi- more than 30 former subsidiaries of ÃiÀÛViViÌiÀV>JVV>V °iÌ ÃiÀÛViViÌiÀ JVV>V °iÌ cient returns on capital. Coach USA. nääÇÇÇ{£ä£ nÇÇÇx{{{ä{ L`Þ ÜÃ ÞÕÀ V>V LiÌÌiÀ°

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Minority association State fuel taxes helps members grow, on increase again Diesel fuel taxes are on the rise A few weeks ago, Kentucky’s fights for industry again — in California, West Vir- fuel tax rate also went up, without NEWARK, N.J. — As a small The larger companies quickly ginia and elsewhere. benefit of legislation, because the business owner, motorcoach opera- recognized that having a reserve In California, the sales tax por- tax is indexed to fuel prices. tor Ronald Tuff was having trouble fleet available at a moment’s notice tion of the state fuel tax has gone Meanwhile, in Oklahoma a finding enough work to keep his would help them better serve their up thanks to an escalator provision group advocating higher fuel taxes that ties the tax to the average price for construction, maintenance and one bus on the road during the own customers whenever they ran Rev. Ronald Tuff slow winter season. short of buses. of fuel during the preceding year. repair of state highways and bridges Then he looked around and saw “All of our members now are businesses is the top priority of the With fuel prices soaring last year, has submitted petitions calling for the sales tax had to go up this year. a statewide vote on a constitu- that most of the small operators working with a major carrier in group, it also has become involved The State Board of Equalization tional amendment to raise fuel around New Jersey who were just like their area,” reports Tuff. in broader industry issues, includ- announced that the sales tax ele- taxes. him were facing the same problem. He said the added work not ing lobbying Congress not to relax ment of the fuel-use tax has jumped Oklahomans for Safe Bridges “I realized that most of our only has helped the association’s regulations that would make it eas- to 11.5 cents for this year, from 9.8 wants an incremental increase of coaches were just sitting around member companies survive the ier for federally funded transit cents, making a new total use-tax of diesel fuel taxes of 8 cents a gallon during the winter months while tough times, but it has made it pos- agencies to compete for charter 29.5 cents. Beginning with the first and 5 cents for unleaded gasoline. the major carriers all seemed to sible for many of them to trade in work with private carriers. quarter International Fuel Tax The increases would bring both have plenty of work,” recalls Tuff. some of their older model coaches “Transit agencies are subsidized Agreement report, due at the end of taxes to 22 cents a gallon. A provi- “I felt we had to do something for new ones and to even add some to provide transit service, not char- March, that will be the rate paid by sion in the amendment would pro- about it.” additional buses. ter service,” Rev. Tuff maintains. carriers on fuel they use in California. hibit the money from being used Tuff, owner of R.B.T. Tours in Tuff, for example, has grown “Their aggressive pursuit of the In West Virginia, the fuel tax for anything but roads and bridges. Newark, brought together a half- R.B.T. Tours from the one coach it charter market must be halted.” rate in that state has increased by Separately, the Internal Reve- dozen other minority operators — had four years ago to five today. Insurance also is a key issue the 1.65 cents a gallon, to 27 cents for nue Service announced that the with their handful of coaches — In addition to working with the organization is keeping a close the year. The increase was caused mileage rate it will allow on the use and suggested they create an organ- larger carriers, association mem- watch on and is investigating ways by a rise in the fuel sales tax, again of a personal car for business use ization that could help them find a bers have been able to pick up new to bring down prices. “We’re all triggered by the high prices of fuel has risen from 2004’s 37.5 cents a way to strengthen their businesses. corporate business as well. Tuff said wondering why we pay different last year. mile, to 40.5 cents for this year. That was four years ago. his own company is working on a prices in different states,” said Tuff. Today, the Minority Bus Own- plan to begin a line run in Orange, Meantime, Tuff said his group ers Association has about 30 black, N.J., that would serve a new shop- is looking to grow its membership Feds want no change Hispanic and women members ping mall that does not have any and is considering recruiting mem- from New Jersey, New York and transportation service. bers from other states. “We would Pennsylvania operating about 70 The camaraderie that members like to expand because it has been to truckers’ hours coaches. And, according to Tuff, of the Minority Bus Owners beneficial for us and we think it WASHINGTON — In a stun- HOS regulations, which went into they’re all doing pretty well, even Association have built has helped would be beneficial for others as ning move, the Federal Motor effect in January 2004. during some of the slowest times of them work better together, too, well,” he said. Carrier Safety Administration has After the court overturned the the year. according to Tuff. In the past, it Tuff said more of a national re-proposed its driver hours-of- rules, Congress ordered them not Tuff, an ordained Baptist minis- was not uncommon for operators makeup could have an added service rules for truckers. to be changed until later this year ter, said the half-dozen operators to try to take business away from benefit. The agency wants to make no to give the FMCSA time to changes to the regulations it put respond to the court’s ruling. who helped him form the associa- one another. “We still have com- “Some of our members travel into effect just over a year ago but While the FMCSA did not tion led the way by calling on major petition, but I talk about being cross county and if something were that a federal court overturned. propose any changes to the rules, companies and offering to take on mindful and righteous to each to happen when they are on the Instead, the FMCSA has added the safety agency did ask for public any of the overflow work they other,” said Tuff. road, they could call another mem- several pages of references to how the comment “on what changes to that might have throughout the year. While building their individual ber for help.” rules would enhance driver health. rule, if any, are necessary to re- A court in Washington over- spond to the concerns raised by the turned the rules in July, agreeing court.” West Virginia transits seek charter firms with a lawsuit by Public Citizen In its notice, the FMCSA The following West Virginia Fairmont (Marion County), Philippi (Barbour County), and other interest groups that the made clear it sees no reason to public transit providers have in- W.Va. Fairmont-Marion County W.Va. Here and There Transit/ FMCSA had not considered driver revisit the hours of service rules for formed the United Motorcoach Transit Authority. Barbour County Senior Center. health in its April 2003 revision of over-the-road buses. Association of their intent to pro- Fayette, Greenbrier, Nicholas Wayne (Wayne County), W.Va. vide charter bus service unless will- and Webster counties, W.Va. Wayne X-Press/ Wayne County an operator an “informational” let- ing and able private operators step Mountain Transit Authority. Community Services Organization. Movie deal ter, explaining copyright law as it forward to offer their services, or Grantsville (Calhoun Coun- West Hamlin (Lincoln Coun- CONTINUED FROM PAGE 1 applies to movies and spelling out to bid on contract opportunities. ty), W.Va. Little Kanawha Bus/ ty) W.Va. TriRiver Transit. the showing was committed “will- the possible penalties for showing UMA urges appropriate operators Calhoun County Community All have a deadline of Feb. 28, fully.” movies without a license. to take the time to respond to Resources. 2005. A willful violation can occur Jack Lusk, president of Motor- these notices: Kingwood (Preston County), Write to: West Virginia De- after an operator has received a coach Movies, said that 25 to 30 Bluefield (Mercer County), W.Va. Buckwheat Express / Pres- partment of Transportation, Divi- cease-and-desist order from the operators in the U.S. received W.Va. Bluefield Area Transit. ton County Senior Citizens Inc. sion of Public Transit, Bldg. 6, Motion Picture Association of informational letters last year. Clarksburg (Harrison County), Petersburg (Grant County), Room 830, 1900 Kanawha Blvd., America. However, before a cease- To become copyright compli- W.Va. Central West Virginia W.Va. Potomac Valley Transit East, Charleston, W.Va. 25305- and-desist order is issued, the ant, UMA members should contact Transit Authority. Authority. 0432. Phone: (304) 558-0428. movie association typically sends the association at (800) 424-8262. BUS & MOTORCOACH NEWS — February 1, 2005 — 5 INDUSTRYTHE DOCKET NEWS Arkansas adds online vehicle registration renewals LITTLE ROCK, Ark. — Arkansas’s International Registra- Little Rock or, depending on 4625 to get an electronic filing form The services are available at Arkansas state government has set tion Program told Bus & Motor- where the operator is located, the and for additional information. www.trucking.arkansas.gov. The up an Internet portal that allows coach News that step one to partic- state may be able to send someone Right now, the program is re- Web site contains a number of online renewing of vehicle regis- ipate in the initiative is to com- to conduct the training. stricted to renewals but plans call links but gaining access to the reg- trations and International Regis- plete an electronic filing agree- Arkansas-based coach operators for adding other features, including istration renewal section requires tration Plan accounts, as well as ment and then get trained on the can call Ms. Earnhart at (501) 682- applications for replacing lost cre- setting up a log-in identification completing International Fuel Tax system. Training is available in 4651 or Tonie Shields at (501) 683- dentials. and password. Agreements, by motorcoach operators and trucking companies. The “trucking portal” is through the official state Web site. “What used to take a consider- able amount of time . . . will now take just minutes from an office or home,” said Mike Munns, motor carrier administrator for the Ar- kansas Department of Finance and Administration. Christy Earnhart, manager of Cat questions new technology for ’10 engines PEORIA, Ill. — Caterpillar has announced it isn’t enamored of SCR technology, and it is urg- ing other engine makers to keep their options open for meeting 2010 emissions standards. James Parker, vice president of the Caterpillar Power Systems Marketing Division, said in a statement that Caterpillar’s Envi- ronmental Technologies Group is running tests on various technologies to meet the 2010 emissions regulations that do not use selec- tive catalytic reduction. “The group is working toward a system solution that combines combustion and fuel system technologies, electronics and after- treatment to both meet the 2010 EPA standards and provide customers with the same reliability, durability, operating cost and fuel economy as today,” Parker said. Engine combustion technology has a big advantage over SCR in that it doesn’t require the addition of oxide-killing urea to fuel tanks, according to Parker’s statement. The proposed use of urea as an agenct to help control engine emissions is generally considered the front-running technology to meet the 2010 standards. That Cater- pillar would second-guess widely accepted industry emission standard solutions is not unique, however. In 2002, when all other engine manufacturers decided to use cooled-exhaust gas recirculation to meet the October 2002 emissions standards, Caterpillar developed ACERT technology, which meets the EPA standards in a different way. 6 — February 1, 2005 — BUS & MOTORCOACH NEWS THE DOCKET

This presented a quandary Congress because other aspects of the pro- Congress faces key industry issues CONTINUED FROM PAGE 1 posed charter rule reforms are strongly favored by coalition. One WASHINGTON — With the sion but it also contains language departments of Homeland Security the private sector in the develop- member of the group said that the nation’s lawmakers back at work, related to charter service by public and Environmental Protection. ment of public transportation on board of directors of her association Congress’ agenda is full of items transit agencies, whether federal The EPA is quickly approach- the local level. had already determined that if the with important implications for Interstates can be converted to toll ing the next round of tougher • Put teeth in federal transit charter exceptions could not be the motorcoach industry. roads, and a host of regulatory- restrictions on exhaust emissions rules. eliminated, then the board would • Make private operators eligi- rather see the entire provision At the top of the list is the related issues. from diesel engines. No one wants eliminated rather than risk giving multi-year highway spending bill On a related issue, Congress to see a repeat of 2002 when oper- ble as “subrecipients” of Federal transit agencies an opening to offer that has been stalled for two years. will face attempts to legislate ators were reluctant to buy new Transit Administration funds. local charter service. Now, with President Bush step- changes in the long-delayed open- coaches with under-tested reduced- • Enhance intermodal termi- The coalition members agreed ping up pressure for tighter budgets ing of the U.S. border to Mexican emissions engines. nal projects. to take the issue back to the full coalition for a decision. and Congress facing new funding buses and trucks. Congress is being lobbied to • Modestly reform labor-protection provisions. While the Senate meeting pre- demands for Iraq, Indian Ocean– In the Senate, members of that pass tax incentives to help truck sented a challenge for the coali- tsunami relief and domestic needs, body are being asked to confirm and bus fleets undertake the risk of Despite enormous pressure from tion, the House meeting was one outside organizations, governors meaningful progress for the high- President Bush’s nominees to head again investing in new engine problem after another. and others, progress on the high- dollar highway and public transit executive branch departments technology. If Congress adopts an Although the House Transpor- way and public transit reauthoriza- tation and Infrastructure Com- bill may be slow in coming. whose policies can — and often do incentive program, operators could tion bills has been very slow since mittee is chaired by a Republican, Not only does the legislation — have a direct impact on the be far more confident when the Congress went back into session one committee staff member made affect highway repairs and expan- coach industry. Two of those are the 2007 models hit the market. last month. it clear that they were not overly excercised by private-sector trans- Leaders in both the Senate and portation providers’ concerns. House, and among key committees, It also was made clear that com- have apparently agreed not to press mittee staff is not ready to accept the bills until key funding issues are the assertion that private-sector resolved, including the overall level operations are more cost effective of money the Bush Administration and efficient than public-sector is willing to support, the split be- service providers. tween highway and transit money, Finally, concern was expressed and where the hundreds of billions of dollars are going to come from. regarding the House Government Those same issues, especially Reform Committee hearings con- the level of funding the Bush Ad- ducted last spring and fall. The ministration is willing to go along hearing produced testimony that with, have held up passage of the was critical of public transit agen- bill for months. cies and the enforcement of federal The passenger transportation charter service rules by the FTA. coalition’s meeting last month with (See June 1 and Oct. 15, 2004 staff members from the Senate issues of Bus & Motorcoach News.) Banking, Housing and Urban Af- It was stated that the hearings were fairs Committee was more positive unbalanced. than the meeting the group had The coalition plans to organize with the House side, but coalition a fly-in by members of their associ- members were told that getting pol- ations on March 15 and 16 to lobby icy changes made to the Senate members of Congress on the trans- highway bill would be very difficult. portation reauthorization bill. Mark That was not good news to the your calendar. Members of the coalition. The charter service sec- Senate staff encouraged the fly-in tion of the Senate highway bill initiative. contains a number of changes the Here are the members of the coalition strongly favors. However, coalition: also buried in the bill are provisions • Airport Ground Transporta- that scare the dickens out of many tion Association coalition members. • Alabama Motorcoach Asso- One section of the bill would ciation grant an exception to public transit • American Bus Association agencies to provide charter service • American Transit Services to local government and social Council service agencies. The coalition sees • California Bus Association the provision as an unfair expan- • International Motorcoach sion of public transit agencies’ abil- Group ity to perform charter bus service. • National School Transporta- During the meeting with the tion Association Senate staff members, the coalition • Ohio Taxicab Association was presented with a rock-and-a- • Pennsylvania Taxicab and hard-place choice. One staffer said Paratransit Association that given the committee agree- • Taxicab, Limousine & Para- ment not to make major policy transit Association changes, committee members likely • Taxicab Paratransit Associa- would be unwilling to tinker with tion of California the charter service provisions in • Trailways Transportation the bill. However, the committee System. might be willing to get rid of the • United Motorcoach Associ- entire section related to charter ation service by transit agencies. • Virginia Taxicab Association

8 — February 1, 2005 — BUS & MOTORCOACH NEWS OPINION INDUSTRY NEWS States’ finances Hiring office personnel (the right way) are brighter; tax By Dean Schuler numbers of people. temp to permanent, full-time employment. Signature Livery/Carey New Orleans “Once I find a few I really like, I bring “I am using a mixed method of temps them back for a group interview where agencies, plus the regular hiring process pressure weakens A sometimes difficult transition for other key people in the office are brought in (newspaper ads, referrals, etc.) to find my Motorcoach operators, which have seen smaller companies occurs when the hiring and allowed to ask questions. It takes a vast own leads. That way I have a multi-prong their taxes rise in recent years as cash-starved of office personnel becomes a necessity. This amount of interview time to find just one effort underway to identify the right set of states drove up tax rates to balance their column will cover successful operator strate- single diamond in the rough.” candidates for interviews. For the ones we budgets, could have less to fear in the way of gies and points of view relative to hiring Other operators I surveyed expressed a find on our own it is the regular process of tax increases this year. office personnel for transportation compa- preference for using job sites such as mon- looking through 100 resumes, narrowing it The National Conference of State nies. ster.com and careerbuilders.com for their hir- down to 10–20, performing a phone-screen Legislatures reports state budgets are general- I have always believed in hiring by refer- ing. Super-Pro Tony Franzetti of Marriton interview, then inviting those who pass the ly recovering from the recent recession, lag- ral to obtain that much-needed “buffer” to Limousines in Austin, Texas, has these phone screen in for a face-to-face interview ging most of the rest of the economy by at protect yourself and your firm. Hiring by astute thoughts: “If you’re running ads, try with myself, plus at least one other person. least several quarters. advertising in newspapers is like picking up to make sure you clearly state the expected “I am working on implementing a basic Working from a survey of all states, the a hitchhiker — you really and truly have no experience level and also the pay. That will math/written skills/computer test that will conference says that only three states — idea what you are getting. help you weed out some. be taken while they are in for the inter- Michigan, Nebraska and New Hampshire — We’ve found that perhaps five out of “One thing to at least consider, if you view.” had budget shortfalls last year, where there every 100 resumes is worth taking a hard haven’t already, is temporary employment Sounds like a plan! were 10 such in 2003 and more than 30 the look at. Often times in this type of numbers agencies, with a temp-to-perm arrange- Tony obviously is very concerned with year before. game all five are washouts and we have to ment. We used them all the time at Dell to hiring only the best and brightest for his Several states reported that revenues are keep running the ad. hire new staff. You can utilize the temp business and he has the blueprint to do so. exceeding projections, and very few say Some applicants interview quite well agency to help you save your time by pre- I was thinking about this issue last week income is falling short of expectations. This but turn out to be a disaster on the job. screening candidates’ resumes for previous and it occurred to me that when a Super year, most states will worry most about the Others do well for a spell and then slack off. experience and even give them some test Bowl or other mega-event comes to New costs of education and health care. One of the crucial things to have in place is criteria if you have a test you want the can- Orleans, we always run a veritable Manhat- Still, in 10 states, taxes will be a main a clear-cut job description. Be diligent in didates to take. tan Project to come up with the 75–150 issue for the legislature: Indiana, Kentucky, praise and in correcting any miscues you “If the agency thinks they have a quali- extra drivers we will need for the event. We Maine, Michigan, Nebraska, Nevada, Ohio, may find. fied candidate, they will send you the have done this so often that creating staffing Rhode Island, South Carolina and Texas. Jim Luff of The Limousine Scene in resume for your review and approval. Payroll miracles is a routine piece of business for us. Already this year, operators in Maryland Bakersfield, Calif., is an exceptional opera- is simplified because you pay the agency a The competence of the coordinators, have avoided a tax increase. A special leg- tor. Jim had these thoughts to share: “Hiring flat hourly rate (usually about 25–50 per- salespeople and drivers dictate how the islative session ended last month without office personnel is probably more difficult cent higher than your other office staff, but event will run and how much money you state lawmakers taking a vote on whether to than hiring a (driver) since they must there are none of the other headaches such will make. When it comes to hiring quality override the governor’s veto of a corporate answer calls of every imaginable concept, as unemployment insurance, FICA, etc.) office personnel, to be successful the task income tax bill. quote rates, describe airport-pickup proce- “If the person works out, you convert must be approached in the same manner. The bill would have temporarily raised dures and so on. them from temp to permanent status after The reward for all this effort is when you the state’s corporate income tax rate from 7 “I usually go to the state employment 60–90 days and put them on the payroll at locate your diamonds in the rough and your percent to 7.7 percent to help fund higher agency. In California, it’s called CalJobs. I the regular hourly rate. If they do not work team moves forward together to create education. As a result, the governor’s veto of put in a “job announcement” and prepare to out (even on the first day), you just call the seamless service. the three-year tax surcharge stands. interview tons and tons of people. agency and they notify the temp that he/she The price of success is stocking up your Although the financial picture of states is “I start by asking then to send their will not be returning the next day. There are organization with many quality employees. improving, operators should continue to be resume. Once I get a few that are good, I no concerns about them filing for unem- It is not a task that can be dodged or done vigilant. All state legislatures in the U.S. start setting up interviews in 30-minute ployment. poorly. Start building a better tomorrow for meet in regular session this year. Forty of blocks. I also ask the applicants if they “If you use a temp agency, be sure to use your firm today. them were in session by the middle of last would mind if I take a digital photo during an agency or negotiate an agreement where month. the interview so I can put their face to their you do not have to pay a conversion fee or Reprinted with permission from No one remains safe. resume when we are interviewing mass some other hidden fee if you convert the Limousine Digest. How to contact us: ISSUE NO. 47 Jeff Polzien To submit or report news, Letters to the Red Carpet Tours To contact the Oklahoma City Editor, articles: United Motorcoach Association: A PUBLICATION OF THE UNITED MOTORCOACH ASSOCIATION E-mail: [email protected] Robert L. Quick Call: (800) 424-8262 Quick-Livick Inc. Fax: (866) 930-8426 Online: www.uma.org Staff Advisory Board Stauton, Va. Mail: 4930 W. Glendale Ave., Suite 6 To send advertisements or Editor & Publisher Alex Allen Todd Holland Tom Ready Glendale, AZ 85301 Amador Stage Lines Ramblin' Express Ready Bus Lines photographs via the Internet: Victor Parra Call: (623) 930-8423 Sacramento, Calif. Colorado Springs LaCrescent, Minn. E-mail: [email protected] Bob Brisman Robert Hume Bill Rohrbaugh Upload: www.jezac.com/uploads Sales Director Senior Editor To advertise or to mail advertising- Johnny Steger West Point Trailways Travel Mates Trailways Bill Rohrbaugh's Charter Services Bruce Sankey Vails Gate, N.Y. Harrisonburg, Va. Manchester, Md. related materials: To subscribe or inquire about your Call: Johnny Steger subscription: Government Editor Associate Editor David Brown Daryl G. Johnson Brian Scott (602) 980-0840 or (623) 930-8422 Holiday Tours J & J Charters Escot Bus Lines Call: (623) 930-8421 Norman Littler Ellen Balm Randlemann, N.C. Crosby, Texas Largo, Fla. E-mail: [email protected] E-mail: [email protected] Mail: 4930 W. Glendale Ave., Suite 6 Editorial Assistant Editorial Assistant Bob Foley Godfrey LeBron John Silvanie Fax: (866) 930-8426 ABC Companies Paradise Trailways Suburban Charter Services Glendale, AZ 85301 Tara Sheehan Amy Stalknecht Faribault, Minn. West Hempstead, N.Y. White Plains, N.Y. Mail: 4930 W. Glendale Ave., Suite 6 To complain: Glendale, AZ 85301 Accountant Editorial Assistant Steve Haddad Joan Libby Alan Spachman Carl R. Bieber Tourways Cavalier Coach National Interstate Insurance Co Call: (623) 930-8421 John Giddens Melissa Harden Kutstown, Pa. Boston, Mass. Richfield, Ohio E-mail: [email protected] ©2005 by the United Motorcoach Association. Reproduction in whole or in part without Art Director Rick Hillard Warren Miller T. Ralph Young written permission is prohibited. Tri-State Tours Pacific Coach Bus Service Young Transportation Mary E. McCarty Galena, Ill. San Francisco, Calif. Ashville, N.C. BUS & MOTORCOACH NEWS — February 1, 2005 — 9 INDUSTRY NEWS Automatic tire pressure system is introduced in U.S. NOVATO, Calif. — An auto- will maintain the calibrated pres- with two safety valves that prevent “The average Vigia customer is “Add the increased fuel econo- matic tire pressure system that is sure until the driver can stop to the vehicle’s air supply from ever finding their return on investment my and improved tire life and you’ll widely used on buses and trucks in have it repaired. The driver is kept falling below 70 psi. Should the air to be from six to nine months,” said understand why ATP systems are Europe has become available in the aware of the process through an supply drop near 70 psi, Vigia dis- Brian Moylan, president of Safer fast becoming the No. 1 return-on- U.S. alert system on the dashboard con- continues taking air from the tank Corp. “If you can save one road investment technology in the Safer Corporation, the U.S. dis- trol panel. while the control panel flashes a service call due to a blown or leak- transportation industry,” he added. tributor of a variety of internation- In the case of catastrophic air red light, alerting the driver to ing tire, you are well on your way to For information, call (877) 777- ally known transportation prod- loss, the Vigia system is equipped make a safe pullover. paying for the Vigia system. 2337 or go to www.saferco.com. ucts, said the Vigia Automatic Tire Pressure system, unlike other systems, can readily be used on solid- axle vehicles, including buses, PRE-OWNED COACH INVENTORY SALE trucks, RVs and trailers. Vigia is Spanish for sentry or guardian. # From the # 1 Pre-Owned Dealer in the U.S. # The first Vigia system was installed in Argentina 26 years ago and has expanded to Europe, throughout Central and South America, and Australia. More than Van Hool Pre-Owned! 250,000 systems are installed on vehicles worldwide. The Vigia system sends filtered air through dedicated conduit directly to each tire. Other systems pressurize hollow axles to transport air to the tire. Additionally, since Vigia uses back-pressure valves, any defect in a single tire will not affect other tires. Even if there is a blowout, only that tire is affected. All other tires will stay at their calibrated pressure, says the distribu- tor. New Jersey Vin 29401 Minnesota Vin 43867 Because it employs an electron- 1997 T945 $169,900 2000 T2145 $255,000 ic valve, Vigia “shoots” the air at a much higher rate, 120 psi, versus trickling the air like mechanical valves. If the preset pressure in any tire drops by three psi from its calibrated level, air is immediately released to the tire. If the tire continues to lose air, the Vigia system

New York Buses Florida Vin 29499 California Vin 24822 Texas Vin 28437 CONTINUED FROM PAGE 1 1998 T945 $190,000 1994 T845 $114,000 1995 T845 $130,000 MTA, which took an option for an additional 350 of the D models, has been buying MCI commuter coaches under the current contract since 1997. Today, the transit authority operates more than 570 MCI commuter coaches through its New York City Transit subsidiary, serving express commuter routes from the city’s boroughs to Manhattan. Florida Vin 29468 New Jersey Vin 24934 Texas Vin 24819 The new coaches are replacing 1998 T945 $190,000 1994 T845 $127,900 1994 T845 $114,000 buses that have been in service for 17 years. They are wheelchair lift- equipped, have 57 forward-facing seats and multiplex electrical sys- Contact your Account Executive tems. Power is from Caterpillar C- for Selection & Delivery Today! 13 engines hooked to Allison B500 transmissions. Inspect hundreds of premier pre-owned coaches at the all new www.abc-companies.com! “We’re pleased the MTA has once again selected MCI to provide its commuters with a more com- MINNESOTA NEW JERSEY FLORIDA TEXAS CALIFORNIA fortable ride,” said MCI public sec- 800-222-2875 800-222-2873 800-222-2871 800-222-2877 800-322-2877 www.abc-companies.com tor vice president John Andrews. 10 — February 1, 2005 — BUS & MOTORCOACH NEWS INDUSTRY NEWS

she said. “But when they arrived, Royal Coach they already had the decals with Setra beefs up service, CONTINUED FROM PAGE 3 our logo and company name on the The purchase of Peninsula side. It was a nice thought.” parts source in Orlando added about a dozen buses to Royal Royal Coach Tours offers its Charter’s fleet of nearly 30 coaches, coach services throughout the U.S. WINTER GARDEN, Fla. — his new position he will manage all Setra of North America has re- aspects of Setra’s parts activity in but most of the Peninsula coaches and Canada. The company is part vamped the management of the Southeast, including staff, in- either have been or are being dis- of the International Motorcoach CoachWorld, its sales and service ventory and purchasing retail parts posed of. For example, five Dinas Group Inc. center in central Florida. for all coach makes and models. were sold in Harlingen, Texas, on Peninsula Charter traces its Jack Farrell has been promoted Adkins started working at Setra the border with Mexico. roots back 99 years, to 1906, when to general manager and Dennis nearly three years ago as a parts Last month, Royal Coach it was founded as a street car line. Adkins has been named parts sales representative, where he added two new Prevost H3-45s to At one point, the company was supervisor. assisted with revising the layout of Jack Farrell its fleet. The Prevosts have Detroit owned by the Southern Pacific New to the CoachWorld staff the warehouse and parts inventory Diesel Series 60 engines, Allison Railroad. Before joining Setra, she worked are lead technician Sandy Otte, to incorporate parts for the Setra B500 transmissions and Jake In the early 1930s, Peninsula and Laurie Lynne, parts sales repre- S417 and to provide a more effi- for five years as the fleet manager at Brakes. They also are equipped converted to a bus service when the sentative. cient design. an ambulance company. She was In his new job, Farrell will man- Lynne has more than 20 years responsible for supervising the fleet with REI A/V systems with four street car tracks were removed, oper- age the day-to-day operations of of vehicle parts experience, includ- staff and managing 40 ambulances monitors and DVDs, Isringhausen ating five transit lines in Palo Alto, CoachWorld. He joined Setra just ing six years in motorcoaches. She and seven support vehicles. She is air-operated driver seats, Prevost and offering occasional charter serv- over a year ago as pre-owned coach will handle counter sales, invento- an Automotive Service Excellence passenger seating for 56, Alcoa ice. It continued its transit operation sales manager for the Southeast ry control, data input and cost (ASE) certified technician. She wheels, TaraBus flooring, Carrier until 1972 when it was condemned region. He has more than four years analysis. Previously she worked as a holds a bachelor’s degree in public A/Cs and Michelin tires. and forced out of the business. experience in the coach industry, parts and call center representative administration and criminal justice Other features include Webasto One of Peninsula’s prize posses- managing customer-care activities, where she gained extensive knowl- from the University of Central auxiliary heaters, Ramco exterior sions was a 1924 Faegol Safety Florida in Orlando, and is working including training, field service and edge of coach parts and was respon- mirrors, Xenon front headlights Coach, the first bus to operate on on her master’s degree. a call center. sible for research, customer service and Lantal fabric on the seats. the streets of Palo Alto. Demeter Before joining Setra, Farrell satisfaction of the call center, Setra CoachWorld offers new Mrs. Allen said she was has kept the vintage coach, which worked for the Southeast Pennsyl- accounting, operations, and ship- and pre-owned motorcoach sales vania Transportation Authority ping and receiving. and a full range of maintenance, impressed with Prevost service and still runs. (SEPTA). He is a graduate of Rose- As lead technician, Otte’s parts and repair services. It also attention to detail during the pur- Demeter is a former president of mont College in Rosemont, Pa. responsibilities include supervising offers coach painting. The facility chasing process. “When they deliv- the California Bus Association, and With nearly 19 years of parts service personnel, providing quali- is convenient to Orlando’s tourist ered the coaches, we expected Mrs. Allen has served on the CBA experience in the coach industry, ty customer service and managing destinations. It offers same-day them to be painted white and that board for several years. She also is a Adkins is knowledgeable about day-to-day operations of the service maintenance services and 24-hour we would have to do the finishing,” former director of UMA. models from all manufacturers. In department. emergency roadside assistance. WHEELCHAIR LIFTS Installation and Retrofits

Installations for heavy-duty buses and Coach puts the hustle and coaches muscle back in your bus! More than 17 years experience Full range of repair, retrofit and rehab services

Minnesota Florida 450 Armstrong Road 800-334-2871 27616 “D” Hwy. 561 Northfield, MN 55057 www.coachcrafters.com Tavares, FL 32778 Ph: 507-645-1640 NEAR ORLANDO Fax: 507-645-2739 Certified Ph: 321-229-5455 Technicians Fax: 352-742-7311 BUS & MOTORCOACH NEWS — February 1, 2005 — 11 INDUSTRY NEWS Wheelchair lift care: Michaud Sales expands Key to good service with property purchase By Bryan Couch should be fixed immediately. BRENTWOOD, N.H. — and Manchester, N.H.), and on a Motor Coach Industries Clean the whole lift and com- Michaud Bus Sales is expanding its busy highway, State Route 125. partment of any contaminates, display area for used motorcoaches Company Vice President Jim The first production-model especially in corrosive applications, and conversion buses. The addi- Michaud said the expansion also wheelchair-accessible coach rolled such as exposure to road de-icing tional two acres will exhibit coach- allows for future growth. “Despite a off the assembly line at Motor chemicals. es on consignment and those volatile marketplace over the last Coach Industries nearly 15 years owned by Michaud. few years, our sales have been ago. Checking the list Bryan Couch “This was a great opportunity increasing steadily. We are also see- This year, more than half of all The following checklist includes we could not pass up,” said compa- ing strong growth in our appraisal new D4500 coaches and 30 percent steps you should take at least at every recommendations regarding type ny President James ‘Spike’ services,” said Jim Michaud. “We of the models on the MCI E/J line oil change interval or once a month, and quantity of lubricant to use, Michaud. “We can now carry more feel the purchase of this new prop- will feature lifts. Plus, many more depending on your lift model. lubricate the lift. inventory, which means more erty will help us reach our future coaches have been retrofitted by (Consult your owner’s manual.) Whenever repairs are made to a choices for our customers. We also goals.” MCI Fleet Support and other com- • Clean lift assembly thor- lift, test the unit while fully loaded are planning a multi-bay service Michaud Bus Sales is a dealer of panies to comply with the 2012 oughly prior to inspection. (use a person or equivalent weight facility and new office space. We pre-owned coaches, transit and Americans with Disabilities Act– • Verify pump oil level and such as sandbags) to check for are excited about the future here.” midsize buses, and buses that have equipment compliance require- correct as necessary. proper lift operation. Once again, Until three years ago, Michaud been converted into motorhomes ments that all large, fixed-route • Check lift operation while listen for unusual noises. Verify that Bus Sales had been located in and executive coaches. fleets be wheelchair accessible. unloaded; inspect for unusual nois- the lift reaches proper heights. Salem, Mass., for almost 90 years. For additional information, go We’ve come a long way in es, signs of binding, and bent or Correct as required. The move put the company to www.BusesOnline.com, or call being able to serve passengers with damaged parts. Check for proper operation of between two major airports (Boston (877) 642-4283. disabilities. • Inspect the lift frame and lift restraint systems. Any restraints But to assure the wheelchair for proper mounting; ensure all fas- with frayed or cut straps, damaged lifts on your coaches will function teners are present and properly or broken buckles or other hard- CUSA in Australian travel deal well when they’re needed, you torqued. Be sure to inspect the lift ware, should be repaired or DALLAS — CUSA LLC, the “The United States is a top must regularly maintain them. In frame and lift for cracks, broken replaced prior to the next use. largest charter bus operator in the international tourist destination for fact, it’s the law. Federal rules welds or other similar problems. Inspect for proper operation of U.S., has signed up a Sydney-based Australians, with a particular require that operators routinely • Check all electrical connec- the lift’s compartment- and passen- company to act as its sales agent in emphasis of travel to California and cycle coach wheelchair lifts as part tions and harnesses for routing. ger-access doors. Australia. Nevada,” said CUSA President & of the pre-trip routine inspection. Verify proper functioning of Asia Pacific Travel Marketing CEO Craig Lentzsch. “As the Following the rules makes sure Always consult your wheel- switches and lights and that the Services will represent CUSA in largest tour and charter bus opera- that when a lift is used to help a plug end is undamaged. Repair chair lift owner’s manual for proper Australia and overseeing CUSA tion in the U.S., we can provide passenger board a coach, it is not fraying and corroded components, repair and adjustment procedures. sales, marketing, reservation and Australian tourists with an excep- the first time that day the lift has including the hand control and its These manuals are usually available information services for wholesale, tional, safe and memorable travel been operated. The federal statute components. Make any needed via the Internet from the lift man- — 49 CFR Section 37.203 — cov- repairs as soon as possible. ufacturer, or contact MCI Fleet retail, corporate, conference and experience during their visit to the ers lift-maintenance requirements • Follow the lift manufacturer’s Support at (800) 241-2947. incentive groups. U.S.” and can be found on the Internet. Go to: www.access.gpo.gov/nara/cfr/ waisidx_01/49cfr37_01.html. In addition to the pre-trip cycling, additional periodic maintenance assures proper lift operation and longevity. When checking the lift, be sure to run it through a complete cycle using the manual controls and pump once a month. The manual controls need to be included during periodic inspection procedures, which are designed to make sure any problems are caught in a timely fashion.

Keep it sealed When wheelchair lifts are installed in a coach they are placed in sealed enclosures (much like the trunk of an auto), and seal integrity is very important. The compartment should be kept sealed; if it becomes damaged in any way, it People State Rep. B.J. Marsh has been named chairman of the Tourism Committee of the Missouri House of Representatives. Marsh, a Republican, owns Marsh Travel, a motorcoach tour company based in Springfield. 12 — February 1, 2005 — BUS & MOTORCOACH NEWS NEW DELIVERIES Grand River Transit & Oshawa Transit Ontario Two transit systems serving communities which 20 are Nova Bus models. in Ontario, Oshawa Transit and Grand River Oshawa Transit, a municipal system, pur- Transit, have added more Nova Bus LFS chased 7 more Nova LFS model buses. models to their fleets. Oshawa now has a fleet of 49 buses, with the Grand River Transit, a transit system last 17 purchases Nova models. serving the communities of Cambridge, Eric Gillespie, director of transit services Kitchener and Waterloo, acquired another for Grand River Transit, said his agency has 18 LFSs, and it will be taking delivery of 16 “had a positive product experience and his- more units over the coming months. Grand tory with Nova Bus.... These buses have a River Transit now has a fleet of 185 buses, of proven track record of cost and user efficien- cy in our fleet. In addition, the Nova Bus service and support experience has been very NA Charters productive. This made our decision to add another 34 Nova LFS to our fleet all that Kent, Wash. much easier. We are a proud Nova Bus cus- Last year was one of growth for NA expects to expand its Canadian business. tomer.” Charters, with the company taking delivery When ABC Companies introduced the Brian Nicholson, chairman of the of 13 Van Hool T2145 coaches. The newest enhanced T2145 motorcoach at Motorcoach Oshawa Transit Commission, said the came at year end. Expo last year, NA Charters became the first agency decided to purchase Nova LFS buses Founded 30 years ago by the Wessinger operator to purchase the upgraded model. “because they are the best accessible buses on family, NA Charters was purchased by the After that it took delivery of a dozen more. the market today. Our commission is Dreitzler family about two years ago. The “The Van Hool T2145 is the Cadillac of absolutely satisfied; these are top-quality and company formerly was known as Noah’s Ark coaches — it is the easiest to drive and top-value vehicles. In addition, we are very Charters. understand,” said NA Charters President pleased with our relationship with Nova Bus. ... We are a satisfied Nova Bus customer.” Since it changed hands, it has grown Ralph Dreitzler. “They are very reliable and The Grand River Transit will be incorpo- from six coaches at one location to more our customers love them.” rated into a new express bus service along a than 22 coaches at five locations. Branches All but one of NA Charters’ T2145 Van corridor linking the three communities. are open in Durango, Colo.; Olympia and Hools has been delivered with a Detroit In Oshawa, about 30 percent of the pop- Burlington, Wash.; Portland, Ore., as well as Diesel Series 60 engine. The initial one had ulation of more than 150,000 is regular tran- its largest location in Kent. a Cummins ISM 400 engine. All have sit users. The system is integrated with Via Primarily offering tour and charter servic- Allison B500 transmissions and are equipped Rail, GO Train and GO Bus systems. es, the company also provides escorted trips with Jake Brakes. for its affiliate company, Great Western The company’s newest Van Hools have Journeys, which specializes in unique itiner- custom REI sound systems with DVD Lamers Bus Lines aries, plus provides airport and cruise ship karaoke players; GPS navigation systems; transfers. NA Charters also contracts with scenic view cameras; Amaya seating; Green Bay, Wis. professional and college sports teams. National driver seats; Aloca wheels and Lamers Bus Lines Inc. has purchased The company operates in Canada and Carrier A/C systems. three Prevost H3-45s, bringing its motorcoach fleet to 78. The coaches mark the 25th consecutive year Lamers has added new Prevosts to its fleet. “We started with Prevost in 1979. We flew down to their plant and what we saw was eye catching,” says Kevin Lamers, corporate secretary of the family-owned company. “Since then, we have been adding new Prevost vehicles to the fleet on an annual basis.” Lamers cites vehicle durability as a reason roughly three-quarters of the company fleet are Prevosts. “Their products are built to last,” Lamers said. “And that’s important for us because motorcoaches don’t do anyone any good when they’re sitting in a garage.” Lamers, which is celebrating its 60th University of Central Florida anniversary, has 15 locations throughout Wisconsin, and offers a variety of passenger Orlando transportation services. Besides motorcoach- The University of Central Florida has day operation of the shuttle, including onsite es, the company operates midsize buses, stan- expanded its fleet with the addition of four, route management, drivers and vehicles. dard vans, trolleys, paratransit vehicles, 28-foot Blue Bird Ultra Low Mass buses John Clark, UCF’s assistant director for school buses and limousines. capable of carrying 26 passengers. parking and transportation, said the Ultra Lamers Tour & Travel provides custom The Ultra LMBs are equipped with LMBs are exactly what the university needed and package motorcoach tours, and another Cummins ISB 170-horsepower engines, to cope with the tight turns on campus. Plus, division, TVI Transportation Vehicles Inc., Allison LCT 2000 series transmissions, front the LMBs wheelchair ramps are much more specializes in vehicle sales, service and distri- bution. and rear air suspensions, ABS interlock/air convenient than traditional lifts found on The latest Lamers’ coaches are equipped disc brakes, and Thermo King S40 air condi- other buses. with Detroit Diesel Series 60 engines, ZF tioning systems with roof mount condensers. “This is UCF’s first experience with Blue AS-Tronic transmissions, America seats, American Coach Lines of Orlando, Bird and we are very excited about the Alcoa wheels, REI A/V systems with four which has been involved in the university’s opportunity to demonstrate our commitment monitors, Carrier A/Cs, Isringhausen driver shuttle service since its inception, handled all to customer service,” said Buddy Cox, Blue seats, and Gerflor slip-resistant flooring. aspects of the sale. ACL manages the day-to- Bird director of sales and marketing. BUS & MOTORCOACH NEWS — February 1, 2005 — 13 NEW DELIVERIES

sound system that are ideally suited to satisfy them.” However, it was another factor that weighed into the decision to buy the H3-41s. “We run a lot of tours out to Yosemite National Park but their roads are tight and they won’t allow 45-foot buses,” he explains. “Prevost was the only company with a 41-foot model that met all of our purchase criteria.” Gold Coast is a tour and charter provider that operates primarily A Yankee Line in California, Nevada and Mexico. It is a major supplier to the Rose Boston Bowl and Rose Parade, and is cele- A Yankee Line Inc., a Boston- customers.” Gold Coast turns 30, brating it 30th year in business. based tour and charter operator, has Dunham said company drivers The new Prevosts are equipped added 12 Setra S417 coaches to its and mechanics are also very satis- with Detroit Diesel Series 60 fleet. Co-owner Don Dunham sees fied with the coaches, which have adds Prevost coaches engines, ZF AS-tronic transmis- the new Setras as helping the com- Detroit Diesel Series 60 engines BREA, Calif. — Gold Coast first three years ago. Since then, sions, Alcoa wheels, National pas- pany continue its tradition of pro- and Allison B500 transmissions. Tours, whose distinctive bright red Hartley has added more Prevosts senger and driver seats, REI A/V viding exceptional service and lux- These components are linked to and gold coaches have made it an each year, bringing the total to systems with five monitors, and urious travel. Setra’s integrated multiplex elec- icon in Southern California, has seven. Carrier A/Cs. The company specified its new tronic network and on-board diag- added two Prevost H3-41s to its He says he likes the styling, ergo- Gold Coast has been using its coaches with Ambiente leather nostic systems. fleet. nomic features and comfortable ride. striking livery for just over a decade seats, multi-channel Blaupunkt Established in 1980, A Yankee The additions coincide with “We have a very demanding clien- and Hartley said that — despite his audio systems with individual Line is Boston’s largest motorcoach the company’s 30th anniversary. tele, so we did a lot of research before initial misgivings — he is pleased headsets, GPS, personal tray tables, carrier. In addition to chartering Company President John trying a new manufacturer,” said with the positive impact it has had and a galley for refreshments. coaches to tour operators, Yankee Hartley had been thinking about Hartley. “Prevost buses have a range on business. “Everybody knows us,” Additionally, the 45-foot Line also maintains a tour packaging adding Prevost coaches to his 40- of high-end luxury features, includ- he says. “Without boasting, I can coaches were spec’d with 50 seats, office that produces receptive servic- vehicle fleet for several years when ing the panoramic windows, com- say we’re the most recognizable giving passengers extra space. es for tour operators and customized he made the decision to buy his fortable seating and high-quality operator in Southern California.” “Our company wanted a com- tour packages for groups and clubs. fortable coach that would be irre- The company is a member of the sistible to our customers. Setra had International Motorcoach Group. Abbott Trailways that. It’s very comfortable and cre- Its fleet totals 24 coaches. ates a favorable first impression,” For information about the com- Roanoke, Va. said Dunham. “The S417 coach pany and its services go to Abbott Trailways, a Virginia- has already proven its appeal to our www.yankeeline.us. based charter and tour operator, has acquired three Prevost coaches for use in its long-distance tour operations. The three new H3-45s bring the total number of Prevost Must Liquidate! coaches in the company fleet to 10. According to Abbott Vice Pres- services for pleasure travelers, plus seats, Firestone tires, custom A/V ident John Abbott the comfort level business and educational trips. The systems with six monitors, R.C.A. (5)(5) MotorcoachesMotorcoaches of the H3-45 played a key role in his company has 80 buses and motor- flooring in the passenger area and purchase decision. “Prevost motorcoaches. Gerflor in the stair wheel. coaches are well designed for long- The new Prevosts are equipped The company specified 52 distance trips. They have many fea- with Detroit Diesel Series 60 seats, providing passengers with tures that increase passenger com- engines, Allison B500 transmis- additional leg room. fort and provide a smoother ride.” sions, Jake Brakes, Carrier A/C sys- More information about Abbott Trailways offers an tems, National passenger seating, Abbott Trailways can be found at extensive array of charter and tour Isringhausen air-operated driver www.abbottbus.com. (5) 1996 Prevost H3-45, High Point Transit Detroit Series 60 Engines, (some with engine brake) Allison High Point, N.C. Transmission, VCR, Monitors, Fifteen new SLF 200 low-floor without any significant issues.” Vision LED destination signs, exte- Public Address System, Restrooms and extras. buses, produced by DaimlerChrysler The 32-foot buses seat 28 and rior lighting, electronic fare collec- Commercial Buses, have been put have two wheelchair positions. They tion boxes, and Class 1 multiplexed Located in Montreal, Vancouver & New Hampshire into service by High Point Transit. have 260-horsepower Mercedes- electrical systems. For more information, Call Bert Jones: The new Hi Tran buses replace an Benz 906 turbo-diesel engines, Alli- The antilock braking systems 818-621-3227 (Cell) aging fleet to provide residents and son B300R automatic transmissions, with automatic traction control 800-454-7328, ext. 355 • 818-884-3747, ext. 355 those attending the International and Alcoa wheels. “We’re very improve handling and safety, while Interested in reducing the number of Home Furnishings Market with pleased with the performance of the the wide front and rear doors Motorcoaches in your fleet? state-of-the-art transportation. Mercedes-Benz engine,” Cox said. improve accessibility. Call Bert Jones for a confidential consultation: 818-884-3747, ext. 355 “The Hi Tran buses have done The SLF 200s are equipped “Our passengers love the ease of exceptionally well in service,” said with a Digital Recorder digital entry and the comfort of the ride TO VIEW COLOR PHOTOS: High Point Transit’s General voice system that provide route quality,” said Cox said. “They’ve www.greatamerican.com

Manager Buddy Cox. “They’ve information and recording systems also been very happy with all of the GREAT AMERICAN GROUP® Certain Motorcoaches reached 50,000 miles cumulatively that monitor passengers, Twin new amenities on the SLF 200.” WHOLESALE & INDUSTRIAL SERVICES are subject to prior sale 14 — February 1, 2005 — BUS & MOTORCOACH NEWS INDUSTRY NEWS

— but also lengthened the travel service will create problems for Kim Plaskett, communications Last summer, a number of pri- Greyhound time between larger and more pro- people who relied on the regular manager for Greyhound, said the vate companies in Wisconsin, CONTINUED FROM PAGE 1 ductive cities. service that was part of the Grey- company notified a number of other Iowa, Montana and Wyoming Arkansas, Louisiana, Missouri and “What we are doing in a nut- hound route system for years. For carriers of its decision to drop service stepped in and took over several of Oklahoma. shell is eliminating those time con- instance, the Arizona State Prison so they could consider picking up the major routes that were aban- Most of the stops in the latest suming detours off the interstate in Safford, one of the communities some of the routes. However, she and doned by Greyhound in the first round of eliminations were routes highways where customer demand that lost service, now will have to others at Greyhound were not imme- go-around. That is less likely to off Interstates 10, 20 and 40 that was very low or nonexistent,” said drive newly released prisoners to diately aware of any carriers planning happen this time because these not only provided the company Brown. Tucson or Wilcox rather than place to take over any of the routes. “We abandonments are coming in more with very little business — 43 per- Despite the lack of business at them on a coach at Safford as they informed them of our plans and the sparsely populated areas, there are cent of them had no outbound sales most of the stops, the halting of the had been doing. rest is up to them,” she said. fewer regional line-run operators to take over the service, and there are one-fourth as many stops involved. After the first round of cuts, some operators complained Grey- hound acted too quickly in giving up the routes and did not give them much time in which to react. “We let people know as soon as we could,” maintains Brown. “We announced the first one on June 25 for changes that were not going to be implemented until August 18.” She said the company took the same approach for the latest stops, notifying motorcoach operators and others in late December for something that is taking place this month. Brown said there was no public announcement or media news release issued for the latest route changes because they actually were part of a larger series of seasonal schedule changes that take place every February. “As part of our regular seasonal changes, we have been taking the opportunity to do ongoing network restructuring,” she said. The restructuring is designed to bolster Greyhound’s troubled financial picture. “I can’t give specifics, but I can say that we are pleased with what we have seen so far,” said Brown. “We have not seen any red flags.”

Wages

CONTINUED FROM PAGE 3 benefits account for more than 75 percent of the agency’s $282.7 million budget. With other publications this is all you get. The Port Authority CEO and general manager grossed $198,756 in 2003, a year when his salary was Bus & Motorcoach News gives you twice as much. $195,000. He sold back some unused vacation time, boosting final pay by $3,700. The annual salaries of seven other administra- tors topped $100,000. Still, a study conducted for the state contends the Port Authority is a relatively lean, cost-effective operation. “Relative to peer agencies, Port Authority has main- Twice a month. You’ll be twice as smart. tained one of the lowest levels of administrative or overhead cost relative to total operating cost,” said To advertise, call Johnny Steger • 602-980-0840 • 623-930-8421 • [email protected] Booz Allen Hamilton, the giant 4930 W. Glendale, Ste. 6 • Glencale, AZ 85301 consulting firm. That’s reassuring. Loaded with everything except the high price tag.

With a significantly lower price point than competitive coaches, virtually any application and environment. the all new Express multipurpose coach has been An all stainless steel construction guarantees engineered from the ground up to deliver structural integrity. The independent exceptional performance and value in front suspension system delivers the commuter coach and shuttle mar- improved maneuverability. The kets. The Express doesn’t compromise ergonomic driver area is designed for on quality either. Available in two convenience. And the panoramic insulated lengths–40 and 45 feet–this American windows and wide passenger seats ensure made coach is loaded with the very latest rider comfort. performance and safety features demanded When you consider the cost savings, durability, comfort, by North American operators. driveability and overall value of the Express, you’ll realize this is With seating for up to 55 passengers, the Express is 12-year one coach you can’t afford to pass up. Altoona designed and possesses the versatility to handle

To learn more about the Express contact Blue Bird Coachworks at 1-800-486-7122. BLUE BIRD www.blue-bird.com ®

Blue Bird Corporation, Coachworks Division, One Wanderlodge Way, Fort Valley, GA 31030 Coachworks