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Business Process Outsourcing Connecting with New Markets
Business Process Outsourcing Connecting with new markets Edition 2017/2018 KEY FACTS Official name: Inflation rate, 2016: The Republic of Moldova 6.4 % Autonomous Territorial Unit of Gagauzia (ATU) Unique tax of 7% for IT park residents Area: 1,848 km² Corporate tax: in Free Economic Zones: 12 % 6%, 0% Population: 162,000 inhabitants VAT: in Free Economic Zones: 20%, 8% 0% Language: Gagauzian (Turkic Language Family), Employment rate: Russian and Romanian are most 32% commonly spoken languages in Gagauzia The average gross monthly wage in IT sector:* Capital of ATU Gagauzia: 650 EUR Comrat (26,200 inhabitants) Currency: Moldovan Leu (MDL) *Source: www.statistica.md CONTENT Key Facts 1 Why bussiness process outsoursing to Gagauzia? 3 Bussines process outsourcing (BPO) and ICT 5 Telecommunications 8 Telephony 9 Internet 9 Incentives in ICT sector 11 Bussiness partners 12 Association of ICT companies 12 Invest in Moldova & Invest Gagauzia help you 13 WHY BUSINESS PROCESS OUTSOURCING TO GAGAUZIA? Human capital • Gagauzia is an autonomous region of the Republic of Moldova. The region has a population of 162,000 inhabitants. Comrat municipality is the administrative center of Autonomous Territorial Unit with 23,556 inhabitants. Over 80 percent of the total population speaks Gagauz language which is closely linked to Turkic language family. That enables Gagauz people to speak and understand Turkish and Azerbaijani languages. Russian and Romanian are second most spoken languages in Gagauzia. English is widely spoken and understood by the youth; • Work force – the employable population constitutes 104.8 thousand people, which make up for 64.8 % of total population; • Yearly, circa 750 students graduate from the State University of Comrat, two colleges and three vocational schools. -
Digitalization of Public Services in Moldova in the Covid-19 Era
UNITED NATIONS DEVELOPMENT PROGRAMME DIGITALIZATION OF PUBLIC SERVICES IN MOLDOVA IN THE COVID-19 ERA The Impact of COVID-19 It is now six months since the COVID-19 pandemic engulfed our world. It has now become clear that our lives are unlikely to return quickly, if ever, to our previous normality. The COVID-19 pandemic has exposed flaws and limitations in our existing systems and norms. Everybody has either witnessed or experienced large-scale lockdowns. And although the world is re-opening now, COVID-19 is still spreading around the world. Our societies will have to adapt to a “new normal” in practically everything we do. Public services are vital for people’s livelihoods. Everyday people need public services to help them access services, register for retraining programmes or receive social benefits. In this “new normal” the government should make long-term improvements to public services, with a focus on filling the gaps in infrastructure and designing personalized public services. Virtual communication and connectedness will not end with the end of the lockdown. Face-to-face communication will still be important in service provision. However, the government should gradually create the conditions when people will not feel a radical difference between virtual (digital) and physical delivery of public services. To achieve this, it is crucial for the Government to bring the spirit of human interaction and connectedness to digital public services. How do we combine all of this and make public services efficient, personalized, trustworthy, human and most importantly safe in the post-COVID era in Moldova? We attempt to address these questions in this brief. -
The State of the Internet in France
2020 TOME 3 2020 REPORT The state of the Internet in France French Republic - June 2020 2020 REPORT The state of the Internet in France TABLE OF CONTENTS EDITORIAL 06 CHAPTER 3 ACCELERATING Editorial by Sébastien Soriano, THE TRANSITION TO IPV6 40 President of Arcep 06 1. Phasing out IPv4: the indispensable transition to IPv6 40 NETWORKS DURING 2. Barometer of the transition HET COVID-19 CRISIS 08 to IPv6 in France 47 3. Creation of an IPv6 task force 54 PART 1 000012 gathering the Internet ecosystem ENSURING THE INTERNET FUNCTIONS PROPERLY PART 2 58 CHAPTER 1 ENSURING IMPROVING INTERNET INTERNET OPENNESS QUALITY MEASUREMENT 14 CHAPTER 4 1. Potential biases of quality of service GUARANTEEING measurement 15 NET NEUTRALITY 60 2. Implementing an API in customer 1. Net neutrality outside of France 60 boxes to characterise the user environment 15 2. Arcep’s involvement in European works 65 3. Towards more transparent and robust measurement 3. Developing Arcep’s toolkit 68 18 methodologies 4. Inventory of observed practices 70 4. Importance of choosing the right test servers 22 CHAPTER 5 5. Arcep’s monitoring of mobile DEVICES AND PLATFORMS, Internet quality 26 TWO STRUCTURAL LINKS IN THE INTERNET ACCESS CHAPTER 2 CHAIN 72 SUPERVISING DATA 1. Device neutrality: progress report 72 INTERCONNECTION 29 2. Structural digital platforms 74 1. How the Internet’s architecture has evolved over time 29 2. State of interconnection in France 33 PART 3 76 TACKLE THE DIGITAL TECHNOLOGY’S ENVIRONMENTAL CHALLENGE CHAPTER 6 INTEGRATE DIGITAL TECH’S ENVIRONMENTAL FOOTPRINT INTO THE REGULATION 78 1. -
Internet Points of Control As Global Governance Laura Denardis INTERNET GOVERNANCE PAPERS PAPER NO
INTERNET GOVERNANCE PAPERS PAPER NO. 2 — AUGUST 2013 Internet Points of Control as Global Governance Laura DeNardis INTERNET GOVERNANCE PAPERS PAPER NO. 2 — AUGUST 2013 Internet Points of Control as Global Governance Laura DeNardis Copyright © 2013 by The Centre for International Governance Innovation. The opinions expressed in this publication are those of the author and do not necessarily reflect the views of The Centre for International Governance Innovation or its Operating Board of Directors or International Board of Governors. This work was carried out with the support of The Centre for International Governance Innovation (CIGI), Waterloo, Ontario, Canada (www. cigionline.org). This work is licensed under a Creative Commons Attribution — Non-commercial — No Derivatives License. To view this license, visit (www.creativecommons.org/licenses/ by-nc-nd/3.0/). For re-use or distribution, please include this copyright notice. Cover and page design by Steve Cross. ACKNOWLEDGEMENT CIGI gratefully acknowledges the support of the Copyright Collective of Canada. CONTENTS About the Author 1 About Organized Chaos: Reimagining the Internet Project 2 Acronyms 2 Executive Summary 3 Introduction 3 Global Struggles Over Control of CIRS 5 Governance via Internet Technical Standards 8 Routing and Interconnection Governance 10 Emerging International Governance Themes 12 Works Cited 14 About CIGI 15 INTERNET GOVERNANCE PAPERS INTERNET POINTS OF CONTROL AS GLOBAL GOVERNANCE ABOUT THE AUTHOR Laura DeNardis Laura DeNardis, CIGI senior fellow, is an Internet governance scholar and professor in the School of Communication at American University in Washington, DC. Her books include The Global War for Internet Governance (forthcoming 2014), Opening Standards: The Global Politics of Interoperability (2011), Protocol Politics: The Globalization of Internet Governance (2009) and Information Technology in Theory (2007, with Pelin Aksoy). -
Moldova Internet Governance Forum Report 2020
MOLDOVA INTERNET GOVERNANCE FORUM REPORT 2020 November 23 – 24, 2020 Chisinau, Digital Park _________________ Hybrid event www.igf.md CONTENTS INTRODUCTORY SECTION ................................................................................................................ 2 WHAT IS THE INTERNET GOVERNANCE FORUM? ................................................................... 3 WHY MOLDOVA IGF? ......................................................................................................................... 4 MIGF 2020 PREPARATORY ACTIVITIES ........................................................................................ 6 AGENDA .................................................................................................................................................. 7 DAY 1 - Opening & Welcome session .................................................................................................... 7 DAY 1 - Session 1 ................................................................................................................................... 10 DAY 1 - Session 2 ................................................................................................................................... 11 DAY 1 - Session 3 ................................................................................................................................... 13 DAY 1 - Session 4 ................................................................................................................................... 15 DAY -
Introduction to Internet Governance
For easy reference: a list of frequently The history of this book is long, in Internet time. The used abbreviations and acronyms original text and the overall approach, including AN INTRODUCTION TO TO AN INTRODUCTION the five-basket methodology, were developed APEC Asia-Pacific Economic Co-operation in 1997 for a training course on information ccTLD country code Top-Level Domain AN INTRODUCTION TO and communications technology (ICT) policy CIDR Classless Inter-Domain Routing for government officials from Commonwealth DMCA Digital Millennium Copyright Act countries. In 2004, Diplo published a print version DNS Domain Name System of its Internet governance materials, in a booklet DRM Digital Rights Management INTERNET entitled Internet Governance – Issues, Actors and GAC Governmental Advisory Committee Divides. This booklet formed part of the Information gTLD generic Top-Level Domain INTERNET Society Library, a Diplo initiative driven by Stefano HTML HyperText Markup Language Baldi, Eduardo Gelbstein, and Jovan Kurbalija. IANA Internet Assigned Numbers Authority GOVERNANCE Special thanks are due to Eduardo Gelbstein, who ICANN Internet Corporation for Assigned made substantive contributions to the sections Names and Numbers GOVERNANCE dealing with cybersecurity, spam, and privacy, and ICC International Chamber of Commerce AN INTRODUCTION TO INTERNET GOVERNANCE Jovan Kurbalija to Vladimir Radunovic, Ginger Paque, and Stephanie aICT Information and Communications Jovan Kurbalija Borg-Psaila who updated the course materials. Technology Comments and suggestions from other colleagues IDN Internationalized Domain Name are acknowledged in the text. Stefano Baldi, Eduardo IETF Internet Engineering Task Force An Introduction to Internet Governance provides a comprehensive overview Gelbstein, and Vladimir Radunovic all contributed IGF Internet Governance Forum of the main issues and actors in this field. -
The State of Broadband 2020: Tackling Digital Inequalities a Decade for Action
The State of Broadband: Tackling digital inequalities A decade for action September 2020 The State of Broadband 2020: Tackling digital inequalities A decade for action September 2020 © International Telecommunication Union and United Nations Educational, Scientific and Cultural Organization, 2020 Some rights reserved. This work is available under the Creative Commons Attribution- NonCommercial-ShareAlike 3.0 IGO license (CC BY-NC-SA 3.0 IGO; https:// creativecommons .org/ licenses/ by -nc -sa/ 3 .0/ igo). Under the terms of this license, you may copy, redistribute and adapt the work for non-commercial purposes, provided the work is appropriately cited, as indicated below. In any use of this work, there should be no suggestion that ITU or UNESCO endorses any specific organization, products or services. The unauthorized use of the ITU or UNESCO names or logos is not permitted. If you adapt the work, then you must license your work under the same or equivalent Creative Commons license. If you create a translation of this work, you should add the following disclaimer along with the suggested citation: “This translation was not created by the International Telecommunication Union (ITU) or the United Nations Educational, Scientific and Cultural Organization (UNESCO). Neither ITU nor UNESCO are responsible for the content or accuracy of this translation. The original English edition shall be the binding and authentic edition”. Any mediation relating to disputes arising under the license shall be conducted in accordance with the mediation rules of the World Intellectual Property Organization (http:// www .wipo .int/ amc/ en/ mediation/ rules). Suggested citation. State of Broadband Report 2020: Geneva: International Telecommunication Union and United Nations Educational, Scientific and Cultural Organization, 2020. -
World Bank Document
Document of The World Bank FOR OFFICIAL USE ONLY Public Disclosure Authorized Report No: 59591-MD PROJECT APPRAISAL DOCUMENT ON A PROPOSED CREDIT Public Disclosure Authorized IN THE AMOUNT OF SDR 12.7 MILLION (US$20.0 MILLION EQUIVALENT) TO THE REPUBLIC OF MOLDOVA Public Disclosure Authorized FOR THE GOVERNANCE E-TRANSFORMATION PROJECT May 7, 2011 Public Disclosure Authorized This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its contents may not otherwise be disclosed without World Bank authorization. CURRENCY EQUIVALENTS (Exchange Rate Effective March 31, 2011) Currency Unit = Moldova Lei (MDL) MDL 11.94 = $1 US $1.59 = SDR 1 FISCAL YEAR January 1 – December 31 ABBREVIATIONS AND ACRONYMS $ All dollars are United States’ dollars unless otherwise indicated APPS Applications BIZTAR The Business Regulatory and Tax Administration Reform Project C/B Cost benefit ratio CEED2 Competitiveness Enhancement and Enterprise Development Project 2 CIO Chief Information Officer CLRA Cadastre and Land Relations Agency CNAM National Company of Medical Insurance CNAS National Office of Social Insurance CoA Court of Accounts CPS Country Partnership Strategy CQ Consultant’s qualifications CTS Center of Special Telecommunications eGC e-Government Center EOI Expression of interest FM Financial management GeT Governance e-Transformation GoM Government of Moldova G2B Government-to-business G2C Government-to-citizens G2G Government-to-government GPN General procurement notice ICB International -
Domain Name System Concept
8 originally chartered standards charters 0 Concept Map organizations include ISoc members form 243 active ccTLDs Domain Name System rely on .ac Ascension Island (licensed) 28 Internet Society (ISoc) is a professional .ad Andorra A concept map is a web of terms. Verbs membership society with more than 150 This diagram is a model of the Domain .ae United Arab Emirates connect nouns to form propositions. organizations and 11,000 individual mem- .af Afghanistan 27 Name System (DNS), a system vital to the Groups of propositions form larger struc- bers from over 182 countries. tures. Examples and details accompany .ag Antigua and Barbuda smooth operation of the Internet. The goal most terms. More important terms re- .ai Anguilla of the diagram is to explain what DNS ceive visual emphasis; less important 11 .al Albania terms, details, and examples are in gray. IETF sponsors working groups are managed by IESG decisions can be appealed to IAB provides advice to IANA functions were moved to .am Armenia is, how it works, and how it’s governed. Terms related to names and addresses write approves .an Netherlands Antilles The diagram knits together many facts (the heart of DNS) are in blue. Terms Internet Engineering Task Force (IETF) Internet Engineering Steering Internet Architecture Board (IAB) Internet Assigned Numbers .ao Angola followed by a number link to terms pre- is a voluntary, non-commercial organization Group (IESG) Authority (IANA) originally handled .aq Antarctica about DNS in hopes of presenting a com- ceded by the same number. comprised of individuals concerned with the many of the functions that are now 626,000 .ar Argentina prehensive picture of the system and the evolution of the architecture and operation ICANN’s responsibility. -
OCG Computer E .Indd
CEE e|Dem and e|Gov Days 2017 179 THE ROLE OF INTERNET AND SOCIAL MEDIA IN RECRUITMENT IN CERTAIN ISLAMIC TERRORIST ORGANIZATIONS. CASES OF AL QAEDA AND ISIS Ruslana Grosu1 and Vasile Bubuioc2 Abstract This research is an attempt to resume and elucidate the practical valence of the academic works, published in the Western countries and Russia. The main goal of this study was to substantiate, in terms of theoretical and methodological aspect, the contents of publications, which reflect a wide range of topics, such as the propaganda, manipulation and recruitment in the terrorist organizations through the social media and the Internet, accentuating the psychosocial components, and highlighting the practices to combat this phenomenon. The paper focuses on the issue that the Internet and global networks significantly increased the potential for terrorist organizations Al Qaeda and ISIS to carry out their criminal plans. The authors based their research on the thesis that global network represents a new virtual environment, favourable for the online criminal acts, including the recruitment in the terrorist organizations such as Al Qaeda and ISIS. They use the Internet as means of psychological warfare through the dissemination of disinformation and horror, for recruitment of new members. The researchers underlined the amplification of the recruitment through various social networks. The anonymity and a large audience allow different interest groups, regardless of their place of residence, an uncontrollable and secret communication. The recruitment in the cyber terrorist communities has been conducted in online form by identifying and attracting people interested to support the approach and actions of the terrorist organizations such as ISIS and Al Qaeda. -
No. 15: the Internet in the South Caucasus
No. 15 14 April 2010 Abkhazia South Ossetia caucasus Adjara analytical digest Nagorno- Karabakh resourcesecurityinstitute.org www.laender-analysen.de www.res.ethz.ch www.boell.ge The InTerneT In The SouTh CauCaSuS ■ Internet in Armenia: Slow, Expensive, but Increasingly Important 2 By Onnik Krikorian, Yerevan ■ The Internet in Azerbaijan 4 By Alexey Sidorenko, Moscow/Warsaw and Arzu Geybullayeva, Baku ■ Internet, Society and Democracy in Georgia 7 By Alexey Sidorenko, Moscow/Warsaw ■ Data Internet Use in the South Caucasus 10 Resource Research Centre for East Center for Security HEinRich Böll STifTung Security DGO European Studies, Bremen Studies, ETH Zurich South CauCaSuS Institute caucasus analytical caucasus analytical digest 15/10 digest Internet in armenia: Slow, Expensive, but Increasingly Important By Onnik Krikorian, Yerevan abstract Armenia’s geopolitical situation in a region where it is in conflict with two of its four neighbors and the trou- bled privatization of the ArmenTel monopoly in the late 1990s mean that, in regional terms, the country’s Internet connection speeds remain the slowest, prices remain the highest, and actual penetration remains the lowest. Nevertheless, Internet coverage is increasing in Armenia, especially with the arrival of three cel- lular phone companies in the market. Additionally, blogs moved in to fill the information gap when a 20-day state of emergency in the aftermath of the bitterly disputed 2008 presidential election imposed restrictions on the mass media. As a result, international donors, such as the World Bank and USAID, are interested in expanding and improving existing infrastructure, and especially using it to empower marginalized groups and communities in society. -
Eap Media Freedom Watch MOLDOVA Fifth Reporting Period
EaP Media Freedom Watch MOLDOVA Fifth Reporting Period April–June 2014 The Media Freedom Index, report and expert recommendations are edited as part of the ENP East Media Freedom Watch project implemented by the Independent Journalism Center (IJC) in partnership with Internews Ukraine and with support from the European Union. This publication has been produced with the assistance of the European Union. The contents of this publication are the sole responsibility of its authors and do not necessarily reflect the views of the European Union. Contents: 1. Introductory Note 2. Panel of Experts 3. Brief Overview 4. Media Freedom Index 5. Conclusions 6. Roadmap 1. Introductory Note The Media Freedom Index and expert recommendations provided in the report are the product of the ENP East Media Freedom Watch project implemented with support from the European Union (EU). The two-year project focuses on rating media freedom in the six Eastern Partnership countries (EaP) based on quarterly questionnaires on four broad topics (politics, practice, broadcasting and Internet and new media) completed by media experts in each of the six countries. The experts rate 55 indicators from 0 to 30 for a possible total of 1,650 points. Based on the total, each country is ranked from 1 to 7 on the Index. The project is intended to contribute to media freedom and to freedom of expression by increasing regional and international awareness about the state of press freedom and journalists’ rights in all EaP countries. 2. Panel of Experts 1. Petru Macovei, Director, Association of Independent Press 2. Ludmila Andronic, Chair, Press Council 3.