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WheWhenn you cchoosehoose FFreightlinerreightliner CCustomustom CChassis,hassis, you get the REAL COST OF powepower toto ccustomizeustomize yyourour ttransportationransportation to meet yyourour nneeds.eeds. OWNERSHIP™ And with its reputation for durability, reliability, automotive styling and maneuverability, the S2C chassis is the premier choice for public transportation, resort and hotel shuttles, day-tour operations, armored and utility applications, and any business FUEL EFFICIENCY 2 with special transport needs.

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SEPTEMBER/OCTOBER 2018 Published by Rankin Publishing, Inc. MAGAZINE www.buslinemag.com 200 Vehicles & 300 Employees Serve Canadian Provinces Coach Atlantic Group...... 8 Transports 5 Million Annually Greater Lafayette CityBus ...... 26 — Busline Buyers Guide — Engines & Transmissions ...... 40 September 23-26, 2018 APTA Annual Meeting In Nashville...... 42 BusCon Heads To Indianapolis October 1-3...... 50 — Busline Vehicle Showcase — Transit Buses...... 53 Motor Coach Industries 53 • BYD 54 • Prevost 55 • Nova Bus 56 • Alexander Dennis 56

ON THE COVER: Coach Atlantic Group CEO Adam Doiron RAPID RESPONSE...... Page 6 is shown with one of the company’s Micro Bird Commercial D-Series buses. The transportation provider services Atlantic INDUSTRY NEWS...... Page 44 Canada and beyond. See page 8. CONTENTS

CALENDAR OF EVENTS EDITORIAL & CORPORATE OFFICES SEPTEMBER 2018 JANUARY 2019 March 19-21 September 23-26 January 6-10 Bus2Bus Trade Show Rankin Publishing Co., Inc. APTA Annual Meeting United Motorcoach & Congress Don Rankin and Linda Rankin, Publishers Nashville, TN Association (UMA) Berlin, Germany 204 E. Main Street • P.O. Box 130 Info: 202-496-4800 Motorcoach Expo Info: www.bus2bus.berlin Fort Lauderdale, FL Arcola, IL 61910-0130, USA September 30 - October 3 Info: 800-424-8262 MAY 2019 Email: [email protected] National Conference on May 19-22 Website: www.rankinpublishing.com Rural Public & Intercity January 25-29 APTA Bus & (800) 598-8083 (U.S.) • (217) 268-4959 Bus Transportation American Bus Association Paratransit Conference Fax: (217) 268-4815 Breckenridge, CO (ABA) Annual Meeting Louisville, KY Info: www.ribtc.org & Marketplace 2019 Info: 202-496-4800 Editorial: Harrell Kerkhoff, Editor Louisville, KY OCTOBER 2018 May 23-29 Rick Mullen, Associate Editor Info: 800-283-2877 October 1-3 Community Transporta- Design: David Opdyke, Kris Bott BusCon 2018 MARCH 2019 tion Association of America Reception: Mary Jo Dunn Indianapolis, IN March 17-19 (CTAA) Expo Info: 800-576-8788 APTA Legislative Palm Springs, CA Advertising Conference Info: 800-891-0590 Washington, DC Contact Kevin Kennedy @ 813-502-6672 Info: 202-496-4800 Email: [email protected] Or Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2018 Rankin Pub- Don Rankin @ 800-598-8083 lishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Fax: 217-268-4815 Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling; Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net Email: [email protected]

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Company Website Page # Company Website Page #

ABC Companies www.abc-companies.com 21 Hometown Trolley www.hometowntrolley.com 23 Almott www.almottusa.com 6 Irizar USA www.irizarusa.com 59 Altro www.altro.com 36 Kelderman Air Suspension Systems www.kelderman.com 32 Amaya-Astron www.amaya-astron.com.mx 16 Lancer Insurance www.lancerinsurance.com 22 American Cooling Technology, Inc. www.actusa.us.com 29 Marathon Brake Systems www.MarathonBrake.com 33 AngelTrax www.angeltrax.com 11 Micro Bird Commercial www.mbcbus.com 30 ARBOC Specialty Vehicles www.ARBOCsv.com 25 Midwest Bus Corporation www.midwestbus.com 27 Atlantic Diesel-Allison www.atlanticdda.c om 41 Motor Coach Industries (MCI) www.mcicoach.com 2 Bitimec Wash-Bots www.wash-bots.com 35 Motorcoach Tire Sales www.motorcoachtiresales.com 10 Bitzer www.bitzerus.com 20 Onspot Automatic Tire Chains www.onspot.com 45 BusCon BusConExpo.com 51 Petro Stopping Centers www.ta-petro.com 57 BYD www.byd.com 7 Prevost Car www.prevostcar.com 5 CBM NA www.cbmna.com 47 ProAir, LLC www.proairllc.com 24 CHTC Bus Group www.chtcbusgroup.com 17 Safety Step www.safetystep.net 46 Clean Seal www.cleanseal.com 12 Sardo Bus & Coach Upholstery www.sardobus.com 9 Complete Coach Works www.completecoach.com 19 Service Insurance www.serviceins.com 45 Davey Coach Sales, Inc. www.daveycoach.com 60 Sutrak www.sutrakusa.com 44 Diamond Manufacturing www.diamondmfg.com 46 TIB www.tibinsurance.com 37 Dixie Electric Ltd. www.dixie-electric.com 48 Transign www.transignllc.com 15 DriveWare Software www.driveware.com 14 TransitWorks www.Transit-Works.com 28 EnerDel www.EnerDel.com 34 UMA Motorcoach Expo www.motorcoachexpo.com 49 Euramtec www.euramtec.com 38 Vanner Power www.vanner.com 18 Freedman Seating www.freedmanseating.com 13 WEH Technologies Inc. www.weh.us 39 Freightliner www.freightlinerchassis.com 3

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Coach Atlantic Group President Mike Cassidy, left, and CEO Adam Doiron Coach Atlantic Group: 200 Vehicles &

300 Employees Serve nique beauty and contrasting landscapes are often present where land and sea Canadian Provinces meet. A prime example is Atlantic Canada, an area of worldwide appeal, & More Uconsisting of the Canadian Maritimes, which are the three provinces of New Brunswick, Prince Edward Island and Nova Scotia, as By Harrell Kerkhoff well as the easternmost Canadian province Busline Magazine Editor of Newfoundland and Labrador.

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AVAILABLE IN ALL SEAT STYLES QUICK RELEASE INSERTS PATENTED Visit us at APTA! 1‐800‐537‐2736 Transit Markeng Booth www.sardobus.com #429 [email protected] busline0918.FINAL.qxp_Layout 1 8/17/18 10:20 AM Page 10

Coach Atlantic Group, headquartered in Charlotte- town, Prince Edward Island, provides both inbound and outbound bus/motorcoach charter transportation. This includes foreign tourists who come from as far away as Japan, Germany and the United States to see Atlantic Canada, as well as local Canadians wanting to visit other parts of their country, and different areas of the United States. There are also line run and transit customers serviced by the company on a daily basis. “We were formed in 2008 by my business partner, Coach Atlantic Group President Mike Cassidy, and I,” CEO Adam Doiron said. “Mike was the owner/op- erator of a small company called Trius Tours. I was gen- eral manager of Prince Edward Tours. We purchased Prince Edward Tours from the previous owners, which was the beginning of our business enterprise. “A lot has taken place over the past 10 years. We have either started, purchased or merged with many Coach Atlantic Group representatives pose near one of companies in the region. That is how we have grown, the many cruise ships that bring tourists to the area. mostly by investing in our fleet and purchasing smaller businesses. Many of these companies have a history It’s a place of endless beaches, lighthouses, fishing harbors, sea that goes well beyond the 10 years that Coach Atlantic Group has ports, ocean vistas, forests, mountains, rivers, lakes, islands, cov- been in operation.” ered bridges, sunsets, fall foliage, four seasons, quaint towns, mod- Today, Coach Atlantic Group consists of four basic brands. They ern cities, friendly residents, whale watching and lobster eating. It’s are: n also the home of bus and motorcoach operator Coach Atlantic Coach Atlantic, which is a provider of bus/motorcoach charter Group, a company dedicated to taking people to, and from, one of transportation and school bus service; n the most distinct places on Earth. Maritime Bus, the organization’s scheduled line run and air- With over 200 vehicles — including a recent addition of six port service; n minibuses from Micro Bird Commercial — and 300 employees, Prince Edward Tours, which delivers Gray Line tours on

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Prince Edward Island, focusing heavily on involves working with different cruise the growing cruise ship market, as well as lines that service Atlantic Canada.” convention and destination management services; and, A GEOGRAPHY LESSON n T3 Transit, the municipal bus transit service of Charlottetown, the capital and he four Canadian provinces that largest city of Prince Edward Island. T3 make up Atlantic Canada consis- Transit also provides bus service in the tently draw visitors throughout Prince Edward Island communities of North America and the world. The Stratford, Cornwall and Summerside. Tprovinces also provide many opportunities Officials at Coach Atlantic Group have and a wonderful home for local residents. built a diverse fleet of equipment over the Geographical highlights of each years to cater to the company’s varied cus- province includes: n tomer base. Nova Scotia — Has a population of “This includes almost everything except 923,000-plus residents, and a land area of limousines. We offer transportation serv- 21,345 square miles. Its capital and largest ices through the use of our passenger city is Halifax. Although a smaller portion vans, SUVs, minibuses, transit buses, of Nova Scotia borders New Brunswick via school buses, full-size motorcoaches and the Isthmus of Chignecto, the province’s double-decker buses,” Doiron said. “This mainland is the Nova Scotia peninsula, is a sizable fleet for our area. Coach At- which is mostly surrounded by the Atlantic; n lantic Group is the largest passenger trans- New Brunswick — Has a population portation provider in Atlantic Canada. of 747,000-plus residents, and a land area “One of our business niches is accom- of 28,150 square miles. The province’s modating a large volume of passengers capital is Fredericton, and its largest city Adam Doiron is shown with his wife, during big events. Another niche is ac- Marsha Doiron, who is manager, marketing & is Moncton. New Brunswick shares a bor- commodating international customers. We product development, for Coach Atlantic Group. der with Maine, Quebec and a small por- have done both for many years. This often tion of Nova Scotia;

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n Newfoundland and rounded by the Gulf of Labrador — This prov - St. Lawrence to its north ince consists of two dis- and the Northumberland tinct areas, with a total Strait to its south, which population of 519,000-plus separates the island from residents, and a total land New Brunswick and Nova area of 156,453 square Scotia. miles. The province’s cap- Coach Atlantic Group’s ital and largest city, located corporate office is located in Newfoundland, is St. in Charlottetown, with its John’s. main operations office Newfoundland is the and largest garage in world’s 16th-largest is- Moncton. It also has land. It’s mainly sur- satellite garages in Saint rounded by the Atlantic John, New Brunswick; Ocean, with the Gulf of Halifax; and seasonal fa- St. Lawrence separating Coach Atlantic’s Micro Bird D-Series buses are cilities in Newfoundland. the northwestern and especially helpful for transporting smaller multiday groups. “Just like any trans- northern portions of the portation provider, we island from Quebec and Labrador. need maintenance facilities,” Doiron said. “Each has trained me- Labrador is located to the north of Newfoundland, and shares a chanics who are able to maintain and fix vehicles as quickly as western and southern border with Quebec, with the Atlantic Ocean possible, getting them back on the road.” to its east. Labrador is the largest and northernmost geographical region in Atlantic Canada; and, SERVICING INBOUND & OUTBOUND CUSTOMERS n Prince Edward Island — Has a population of 142,000- plus residents, and a land area of 2,185 square miles. Its cap- eople throughout North America, and around the globe, rely ital and largest city is Charlottetown. Like its name suggests, on Coach Atlantic Group to show them the wonders of Atlantic this smallest of the 10 Canadian provinces is an island, sur- PCanada. There is certainly no shortage of things to see and do. DriveWare Software MotorcoaMotorcoachch ManagementManagement ~ FleetFleet MaintenanceMaintenance ~ School BusBus Routing Since 1993 DriveWare has helped Motorcoach companies run Quotes, contracts and invoices - now with optional electronic signatures. their transportation operations more efficiently. With DriveWare Dynamic dispatch and scheduling system you will save time and money. DriveWare is an affordable and Route optimization Driver compliance, tracking, and pop up warnings aid dispatch and safety user friendly system for small to large operators. managers. A complete cloud based system you can access from anywhere Daily, weekly and monthly calendars: See drivers, vehicle schedules and reminders. with an internet connection. The choice of hundreds of users for Customer and driver notifications via automated scheduled email. charter, school bus contracting, mini-bus and more. Vehicle safety checklists. Vehicle/Fleet maintenance: service orders track parts & labor Your data is secure. With daily back-ups to our servers across the IFTA reporting U.S. & Canada. You never have to worry about losing your data Two-way SMS texting to your customers and drivers due to hardware failures or natural disasters. Web portal with secure access for both your customers and drivers Accounts receivable system with payment processing Hundreds of happy customers across the U.S. & Canada Driver payroll timecard system Credit card processing (1.99% available through a reputable third party) "The recent updates have been a huge time-saver for us. Thank Cloud based access from multiple locations and multiple devices. You for making my life easier" Josh Beck, BandB Transportation, Excellent customer service via phone, email and direct online connection. Bethany CT www.bandbtrans.com We offer custom programing to meet all your needs.

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Just some of the popular destinations for Coach Atlantic Group’s Canada, such as the entire region being a good draw for tourism, inbound customers are: there are also many differences, according to Doiron. n Peggys Cove Lighthouse, Mahone Bay and Cape Breton Island “New Brunswick is different from Nova Scotia, which is differ- (which includes the Cabot ent from Prince Edward Is- Trail), all located in Nova land, Newfoundland and Scotia; Labrador,” he said. “We n Hopewell Rocks and provide transportation for the Bay of Fundy (featur- a lot of multinational tour ing the world’s highest operators that fly cus- tides), in New Brunswick; tomers in from all over the n The eight-mile Con- world. They usually land at federation Bridge (which Halifax Stanfield Interna- links New Brunswick tional Airport, in Nova with Prince Edward Is- Scotia. These people take land); and, part in tours that usually n Prince Edward Is- last from five to 12 days. land’s Green Gables farm- Tours often include differ- house, grounds and mu - ent itineraries. seum (which are based on “Customers also fly to the Canadian novel Anne Newfoundland. We have of Green Gables), as 10 buses stationed there well as the island’s red Coach Atlantic Group’s Dave Cornish and Lisa MacInnis serve the for the summer, to help us various needs of Maritime Bus and T3 Transit customers. cliffs and numerous fish- meet this growing demand. ing villages. The vehicles travel across Other popular destinations and activities include Newfound- Newfoundland and into Labrador. This is another very popular land’s Gros Morne National Park; and the watching of whales, At- summer destination.” lantic puffins (a species of bird), and icebergs often found along The peak inbound season for Coach Atlantic Group is May the shores of Newfoundland and Labrador. through October, with September usually being the company’s Although there are similarities found throughout Atlantic busiest month.

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“We peak in September, due to our fall foliage and other popular “We will take charter customers who live in our region to any- trips. The cruise ship business has really grown over the years in where they want to visit in North America. This includes such Atlantic Canada, helping us stay quite busy in the summer,” Doiron popular U.S. destinations as Boston, and Florida. said. “Many cruise We also travel quite ships travel to sea- “We will have invested approximately $12 million in new vehicles this a bit to Nashville, ports in Saint John, year... Our goal is to always have the newest fleet in the region.” TN,” Doiron said. Halifax, and Char- “We occasionally go lottetown, as well across Canada to as Sydney, Nova Scotia. Some of these ports have four to five visit Vancouver, BC, and our vehicles can be spotted once or twice ships a day arrive during the summer. It’s nothing to have 10 ships a year in California.” in our region at one time. As they arrive, their passengers need There is also plenty of work for the company that caters to local transportation to outlying areas, and buses/motorcoaches are the people, seeking transportation options throughout Atlantic Canada. obvious choice.” “For example, we transport many area college students and Coach Atlantic Group has enjoyed much success over the years sports teams. This business picks up in September and runs catering to Asian tourists wanting to see The Maritimes and be- through the school year,” Doiron said. “A lot of our local serv- yond, especially those from Japan. ice is centered around public “We see a lot of customers from “We refer to customer service by the term transportation that is provided Japan, and have Japanese-speak- on Prince Edward Island, ing staff members who can trans- ‘customer experience.’ We want our through our T3 Transit com- late for us. This helps with our customer experience to be second to none.” pany; and our scheduled line customer service efforts. We can run service, through our Mar- communicate with customers in itime Bus company.” three languages — English, French and Japanese,” Doiron said. The latter service involves line runs in New Brunswick, Nova “We are also seeing more passengers from China, and look to Scotia and Prince Edward Island, and covers, on average, 10,000 grow that market segment.” kilometers (6,213 miles) per day. Inbound transportation, however, is just one part of Coach At- “Our line run service currently has 40 stops and is growing. lantic Group’s service offerings. There are also outbound and local Some of our more popular line runs take passengers to and from travel options. Halifax and Moncton, Halifax and Sydney, and Moncton and

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Charlottetown. We also have a line run that connects with another THE TRUE VALUE OF RELIABLE EQUIPMENT company’s transportation services at the Quebec border,” Doiron said. “We work with various transportation providers to help peo- ue to the large number of miles and diverse landscapes trav- ple reach their final destinations throughout Canada and beyond. eled by Coach Atlantic Group’s vehicles every day of the “A lot of our line run passengers, especially in the winter, are year, and in all kinds of weather, the company places a high college students. We have some stops within, or very close to, emphasis on using quality equipment. This includes vehicles pro- various college campuses.” Dduced by Micro Bird Commercial. Of course, winter travel across Atlantic Canada can present its “We have purchased six 21- to 24-passenger minibuses from share of challenges. This is especially true for line run work, Micro Bird Commercial in the past 12 months. We use these ve- which is a daily, year-round service. hicles for all types of work, including charters and line runs. They “We live and work in a part of the world that experiences all are helpful when transporting smaller multiday groups that are four seasons to the maximum. That often includes snow storms visiting our region,” Doiron said. “We also use our Micro Bird and icy road conditions,” Doiron said. “Overall, we are not as Commercial vehicles for scheduled airport service between Hal- busy in the winter, but we still travel and take people to many ifax Stanfield International Airport and downtown Halifax. They different places. Our line run service operates 364 days a year. are used anywhere we can fit them in, to transport a wide variety Therefore, the weather can be very challenging.” of passengers. Officials at Coach Atlantic Group rely on their experienced and “We enjoy a very good working relationship with Micro Bird professionally-trained drivers, along with modern equipment, to Commercial, and have been familiar with the company for keep passengers safe. many years.” “We also watch the weather very closely, and will not put our Coach Atlantic Group’s Micro Bird Commercial buses are part vehicles on the road if it’s not safe,” he said. of its ongoing strategy to purchase new equipment, while also seek- The other main challenge Doiron listed for Coach Atlantic ing fresh ideas and opportunities. For example, the transportation Group is the seasonal nature of the company’s overall work provider will add new routes in September to its line run service in demands. Nova Scotia. “Our charter workload is very heavy during the summer “We will have invested approximately $12 million in new vehi- months, making it sometimes hard to find enough drivers and cles this year, involving both Micro Birds and full-size motor- equipment,” he said. “It then drops off from December to March. coaches. This continues a trend, over the past three years, of The peak and valley nature of charter demand remains a chal- investing heavily in our fleet,” Doiron said. “Our goal is to always lenge every year.” have the newest fleet in the region.”

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Among the important amenities found on the newer vehicles used “This involves our sales people, drivers, mechanics, detailers by Coach Atlantic Group, is technology that helps make each ve- and even dispatchers. If there is any type of delay, such as with hicle “smarter,” while allowing passengers to become more con- a specific flight or weather — or if a customer simply wants to nected to the outside world while traveling. This includes the change his/her itinerary — our dispatchers have to display very availability of Wi-Fi. good customer service skills to “A lot of the technology that is “Our branding is unique to us, and we are striving help make sure the necessary designed for passenger comfort for a more consistent look throughout the fleet.” changes are made accordingly.” now comes standard with today’s One way to judge Coach At- transportation vehicles, such as lantic Group’s success over the DVD players and plug-ins needed for smartphones,” Doiron said. past 10 years is by looking at the company’s high percentage “We also track our equipment using GPS, which allows us to monitor of repeat customers and referrals. New customer inquiries are any driver issues with speeding, excessive braking and idling. Mean- also vital. while, today’s advanced engine technology is reducing emissions, “We usually find new clientele through word-of-mouth and ad- helping our vehicles become friendlier toward the environment.” vertising. Coach Atlantic Group also works with different indus- Providing equipment with advanced technology is just one part try trade associations, chambers of commerce and marketplaces, of the customer service offering that transportation companies, such including Rendez-vous Canada (RVC). It’s a premier Canadian as Coach Atlantic Group, must provide for today’s passengers. international tourism marketplace that is attended by many inter- Friendly and knowledgeable service is also essential. national travel buyers,” Doiron said. “Of course, our own equip- “Our company’s success, in part, is due to our overall focus on pro- ment serves as rolling billboards, helping us become well known viding quality customer service. It often starts at our call center, where through The Maritimes and all of Atlantic Canada.” representatives handle inquiries, and follows through to our sales rep- In recent years, company officials have worked to have its resentatives and drivers. Even our mechanics and cleaners play im- newer vehicles feature the same graphics and overall “look.” portant roles in making customers happy. A broken or dirty vehicle “Our branding is unique to us, and we are striving for a more can ruin any transportation provider’s customer service efforts. There consistent look throughout the fleet,” Doiron said. “We still have are mechanics at each of our facilities, along with detailers. Each ve- older equipment with different colors, etc., but we have now hicle is detailed, inside and out, before it’s placed back in service,” placed a greater focus on using identical branding and color Doiron said. “We refer to customer service by the term ‘customer ex- scheme for our newer vehicles. This helps people recognize our perience.’ We want our customer experience to be second to none. company as a diverse transportation provider.”

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ALWAYS LOOKING FOR “We screen, test and train everyone before he/she can drive one A FEW MORE GOOD PEOPLE of our vehicles. Obviously, each driver must be safe. After estab- lishing that, it’s all about customer service,” Doiron said. “It ust as Coach Atlantic Group offers a wide variety of equip- helps if a driver has an outgoing personality, and is fun to be with ment to help satisfy its different customer-base needs, it also during trips. employs approximately 300 people who are responsible for “With our transit and line runs, people are using our services to an array of tasks. This includes drivers and trainers, mechanics, dis- get from point A to point B. However, with our charter work, most, Jpatchers, detailers, customer service representatives, salespeople if not all, of our passengers are on vacation. They are either going and senior management, as well as finance, marketing, IT and com- to places like New York City and Boston to see new things, or are pliance staff members. coming to our region to find out what Atlantic Canada has to offer. Therefore, as a transportation provider, we must be good ambassa- “As a transportation company, it’s our responsibility dors, showing customers the beauty and wonderful attractions that to see that passengers are properly taken care of, they have paid good money to visit.” no matter the situation. We do our very best, each Both new and current drivers of Coach Atlantic Group take part in behind-the-wheel and classroom training. This includes defen- day, to make sure that occurs.” sive driving techniques and understanding how to properly back large vehicles. Many of the company’s drivers have also partici- “Coach Atlantic Group has been very successful over the years pated in driving roadeos, helping them further improve their skills. in retaining a large number of its employees, including drivers. “We are always conducting some form of training as well as eval- We have about 200 drivers. They either work full time or are sea- uations,” Doiron said. “It’s important to remember that with each sonal,” Doiron said. “Many of our part-time drivers take the win- new model of bus and motorcoach that is purchased by our com- ter off, while helping us out during the busy summer season. A pany, our drivers have to learn the nuances of these vehicles. There lot of seasonal drivers have had other driving careers, and are now are always differences with new equipment, such as dashboard and semiretired.” entertainment system changes. It’s important that drivers stay up- He added that driving a vehicle full of passengers is not for to-date before taking these new vehicles on the road. everyone. It requires someone who is capable of operating a large “Many vehicle manufacturers provide very good online training piece of equipment in all types of weather and road conditions, un- programs to help us meet such needs. We find this very helpful.” derstands the need for safety and likes to be around people. As is the case with plenty of other North American bus and mo-

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torcoach providers, the search continues at Coach Atlantic Group ownership continues to increase. I have a very positive outlook on to hire additional qualified drivers and mechanics. the future of overall bus/motorcoach transportation.” “It’s always a struggle to find enough bus mechanics. It’s not No stranger to the transportation business himself, Doiron said at a critical stage right now for us, but we could always use one the industry continues to provide good careers for many people. or two more mechanics. Good, heavy-duty bus mechanics are hard to find,” he said. “It’s the same type of situation with driv- “It’s important to remember that with each ers, although we do find it’s a bit easier to hire new drivers than new model of bus and motorcoach that is mechanics.” purchased by our company, our drivers have Despite certain challenges that are always present while running a successful transportation service, Doiron remains optimistic to learn the nuances of these vehicles.” about his company’s future in Atlantic Canada and beyond. “I feel one of the keys to our success has been the willingness “I started driving a taxi at 18, in Cavendish, Prince Edward Is- to reinvest in equipment, while also hiring and retaining great em- land, which is a popular tourist destination. That was 24 years ago, ployees and acquiring other companies. This has all helped our and I’m still in the transportation business,” he said. “I feel it’s a business expand beyond Prince Edward Island,” he said. “All of very good industry to be in, although it can be stressful. We are a our extra funds have been reinvested in the company. Our business 24/7 operation, and at times, have equipment on the road all over model has worked well for both our customers, and employees. North America. Equipment is mechanical by nature, which means We have been able to grow every year, and I see that continuing breakdowns will occur. in the years to come. “As a transportation company, it’s our responsibility to see that “It helps that we are located in a part of the world (Atlantic passengers are properly taken care of, no matter the situation. We Canada) that many people want to visit. It’s truly a unique place, do our very best, each day, to make sure that occurs.” and we are very fortunate to live and work here.” Doiron added the mission of Coach Atlantic Group, “Connect- Doiron is also bullish on the future of overall bus/motorcoach ing people and places, and providing memories along the way,” transportation throughout North America. remains as important today as when the company began. “I feel there will always be a need for buses and motorcoaches,” he said. “They provide a very efficient, and cost-effective, way to Contact: Coach Atlantic Group, 7 Mt. Edward Rd., move people. Charlottetown, PE C1A 5R7. Phone: 888-599-4287. “In Atlantic Canada, train service is limited, and the cost of car Website: www.coachatlanticgroup.com.

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September/October 2018 BUSLINE Page 25 busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 26

Greater Lafayette CityBus General Manager Martin Sennett (left), and Manager of Development Bryce Gibson Transports 5 Million Annually

By Rick Mullen Busline Magazine Associate Editor

erving the public transportation needs of Lafayette and West Lafayette, IN, Greater Lafayette CityBus transports an average of nearly 5 million passengers a year on 26 fixed-routes. CityBus is the operating name for the SGreater Lafayette Public Transportation Corporation. “We are a university town, with Purdue University in our backyard. We serve two cities, Lafayette and West Lafayette, as well as the Purdue University campus in West Lafayette,” said CityBus General Manager Martin Sennett, during a recent interview with Busline Magazine at CityBus’ main facility in Lafayette. “We also serve a small fringe of the county.” Lafayette, located 63 miles northwest of Indianapolis and 105 miles southeast of , IL, is the county seat of Tippecanoe County. The Wabash River runs between Lafayette and West Lafayette. In Indiana, the first thing that comes to mind when Lafayette or West Lafayette is mentioned is Purdue University. Purdue, a member of the Big Ten Conference, enrolls the second largest university student body in Indiana (second to Indiana University), as well as the fourth largest international student population of any university in the United States. Its sports rivalry with Indiana University is the stuff of legend in the Hoosier state. busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 27

Last year, the West Lafayette campus had a total enrollment of in a public/private partnership for construction in West Lafayette 41,573 graduate and undergraduate students, many of whom de- through the heart of the Purdue campus. This initiative has caused pended on CityBus to meet their transportation needs. CityBus some headaches. “We have a pretty extensive service for the university that According to www.fhwa.dot.gov, the redevelopment project ex- starts early and ends late,” Sennett said. “We have the seasonal tends along State Street, from the Wabash River through down- service that all university towns have — when the students leave town West Lafayette and Purdue University’s campus to its for the summer we cut back a little on service.” intersection at U.S. 231. The project shifts through-traffic off the CityBus and Purdue University have an “unlimited access” State Street corridor — a former state highway now under local agreement that gives Purdue students, faculty, and staff unlimited, control — and converts it into a two-way street with wider side- fare-free access to the public transit system. The value of the walks, bicycle facilities, transit stops, street lighting, landscaping, agreement is negotiated each year. CityBus has a similar relation- public spaces and public art. ship with Ivy Tech Community College, located in Lafayette. “Last summer they decided to close all four lanes of State Currently, construction is nearing completion of three new 13- Street, which is our bread and butter corridor, where we pick up to 15-story high-rise apartments for students near the campus, and drop off the most people.” Sennett said. “We had to detour which has CityBus officials rethinking how it services that area. our buses around the closure. It went from November to when “The new high-rises are located about two or three blocks from football season ended and then, after graduation, they closed the edge of campus,” Sennett said. “This means students who more roads, which hurt us tremendously.” used to live outside the area will now be living within walking State Street is now open as a two-lane street, reducing traffic distance of the campus. As a result, we are looking at ways to capacity. keep that rider market share. “They added additional traffic signals and reduced capacity. “Right now, we operate a big one-way loop around the West The increase of congestion in the corridor has caused us some is- Lafayette community, because there are not a lot of streets. In sues trying to keep the buses on time,” Sennett said. “When the that area, there is a large nature center, the Celery Bog (a 105- three high-rises are complete, plus the other developments that acre natural wetland area) and golf courses. There are not a lot of are underway, there will be a lot more pedestrian traffic. Pedes- east/west or north/south routes. We are looking at ways to get rid trians don’t necessarily pay attention to crossing signals and traf- of the one-way loop, while shortening the rides to keep everybody fic lights. They are going to cross wherever they want, which is served. I think shortening the rides will help us stay competitive. going to make it even more difficult to drive along State Street. “I think a lot of students will not like paying the $1,200 to We are looking at ways to change routes so we can stay on time, $1,400 a month rent in the high-rises that are closer to campus, while getting rid of the one-way loop and servicing new areas.” and will opt to pay $400 to $500 a month rent in areas away from The Purdue campus service gives thousands of students each the campus.” year the opportunity to ride the bus. For many students, it may Sennett said $120 million has been spent in the past two years be their first exposure to public transportation. CityBus strives to

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nities with populations of 100,000 to 200,000 people, I think nine out of 10 of them will end up driving.” Speaking of Uber, Sennett said the service has hurt CityBus ridership somewhat. “We have reduced some service because there are students who prefer Uber, and I’m OK with that. I don’t want to put buses out there and run them empty,” Sennett said.

TAKING ADVANTAGE OF TECHNOLOGY

As the aforementioned State Street project promotes more pedestrian traffic, CityBus is planning to deploy technology designed to keep buses from coming into contact with pedestrians. Greater Lafayette CityBus’ management team includes, left to right, Controller CityBus announced in April of this year it had re- Amy Burnett, General Manager Martin Sennett, Manager of Operations John Connell, ceived a Federal Transit Administration competitive Manager of Development Bryce Gibson and Manager of Maintenance George Turner. grant award of $485,760 for safety related projects. CityBus will use the funding to install pedestrian de- make the experience one that might motivate people to view pub- tection systems on its fleet of nearly 70 fixed-route vehicles. lic transit as a viable transportation option when they leave The total amount of the project, including local funds, comes school. Sennett thinks where students choose to live and work to $607,200.” after graduation will be a major factor in their decisions to use CityBus Manager of Development Bryce Gibson said, “We public transit. are keeping an eye on the increasing density of the urban develop- “If they choose to live in the downtown areas of current millen- ment taking place near campus. Our drivers are always vigilant nial hot spots such as Denver, CO, Austin, TX, Chicago, IL, or concerning potential vehicle-pedestrian conflicts. We want to make Boston, MA, I think they will use a combination of public transit sure they have all the tools they need to avoid a tragic situation.” and Uber-type services,” Sennett said. “If they locate to commu- Sennett added: “Safety is a key tenet at CityBus. It is baked

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into every aspect of everything we do here. With A couple of years ago, the reconfiguration of State Street and the addi- CityBus implemented IVR tion of even more bicycle and pedestrian facili- (interactive voice response) ties, we knew it would be necessary for CityBus technology, which is used to take additional precautionary measures to ensure the in conjuction with its para- safety of all. We are pleased that our local elected leaders transit service. and the Federal Transit Administration agree.” “With IVR, a phone call CityBus plans to begin upgrading its vehicles with goes out to a paratransit rider the new technology this fall. when the bus is in the vicin- The pedestrian de- ity, so he/she knows to get tection technology CityBus’ transfer center — CityBus ready,” Sennett said. “In ad- will alert bus opera- Center — was built and furnished with dition, a call will be made tors when a pedes- sustainability in mind. In April of this the day before to remind the trian enters a blind year, the transit system partnered with person about his/her trip, spot near the vehicle. students from Purdue University to which allows for the option bring new life to the rain gardens at the “There is nothing to cancel. If a person has can- CityBus Center transfer station and to worse than a bus, improve the health of the Wabash River. celled a doctor’s appointment, pedestrian accident,” he/she may have forgotten to Sennett said. “We cancel us, too. It gives para- tested the detection transit customers that oppor- system last summer. We want to equip all of our buses tunity, which has helped our with this technology as an added measure of safety.” efficiency.” Other technologies CityBus uses include Com- The most recent technology puter Aided Dispatch (CAD) and Automated Vehi- launched by CityBus in July is cle Location (AVL). its GPS-based bus location app “We have had a CAD/AVL program since the called MyCityBus, which pro- early 2000s, and we are very happy with that vides real-time information, technology,” Sennett said. news and route-specific alerts. Bus HVAC Solutions SYSTEMS PPARTSARTS SERVICE TRAINING ACT CR-2 Roof Mounted Condenser Lightweight, Rugged, Low Profile Attractive Durable TPO Cover Available in 12- and 24-volt Models Easy to Install and Service ACT EV-2 In Wall Evaporator Enhanced Airflow Easy Installation and Filter Access Lightweight Aluminum Chassis Strong ABS Cover

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Pictured in CityBus’ state-of-the art dispatch center are dispatcher/ Pictured in the CityBus maintenance facility are Manager of Maintenance bus operator Mary Borrelli and bus operator Alex Magallanes. George Turner (left) and Assistant Manager of Maintenance Chad Leamon.

“We can personalize the MyCityBus app,” Sennett said. “For free from Google Play or the Apple App Store. When the app example, take a customer who regularly rides route one and trans- is downloaded on a rider’s phone, geolocation determines the fers to route two. If there is a delay — a broken water main, a closest bus stops to his/her location. With one screen-tap, riders bad accident, the road is closed, etc. — we can alert the customer can view estimated departure times for the buses and routes that his/her bus will be detouring and this is the route of the de- servicing these stops. tour, plus, the customer can see where his/her bus is located at By selecting a favorite location or route, or entering a starting any moment. We really like the ability to personalize the app.” point and destination, riders can get real-time GPS-based infor- Gibson said when the new app was announced, “The enhanced mation for all possible routing options. Riders can track the lo- capabilities of MyCityBus will equip riders with all the tools they cation, estimated departure time and passenger load of the need to use our services with ease.” selected bus on an interactive map powered by Google. According to CityBus, the app is available to download for Customers can easily access the information they want about

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the routes and bus stops they use with an updated alerts manage- “We want to leverage the technologies that work well for us, ment system. From their customer account, riders can subscribe lowering the bar for entry of passengers to use our services,” to receive text, email or push-notifications containing bus depar- Gibson said. “We strive to make it as easy and as understand- ture information, including one-time or recurring notifications for able as possible to ride the bus, because we find people are a specific routes, days and times. Customers can also sign up for little apprehensive about using public transit for the first time. service alerts for the routes they use frequently. “We want to leverage the technologies that Those without data plans can get real-time information by texting a designated phone number. After inputting their stop work well for us, lowering the bar for entry number, the system will automatically return estimated depar- of passengers to use our services.We strive ture times for the next buses. to make it as easy and as understandable Earlier this year, CityBus also announced the completion of an upgrade to its dispatch center, which included new computers, as possible to ride the bus.” screens, cameras, custom-created software and ergonomically de- signed furniture. — CityBus Manager of Development Bryce Gibson “Our dispatch center is the hub of operations management, and is a critical component in assuring our riders travel easily, If we can make it easy and approachable, that is what we want safely and on time,” said CityBus Manager of Operations to accomplish.” John Connell. “Stepping into the dispatch center, with 10 com- There is another new technology on the horizon that will puter screens displaying every aspect of operations, is akin to change the public transportation landscape — autonomous what you might see in a science fiction movie. Watching our dis- vehicles. patchers handle multiple tasks, track all the operations and coor- While most transportation officials agree that this technology dinate requests from drivers is a lesson in efficient use of is definitely coming, how it will be used by transit agencies is technology to benefit our riders.” what remains uncertain. New and additional cameras were also part of the upgrade. Two “I think it depends on the application,” Sennett said. “For an wall-mounted, oversize screens carry a combined two dozen live agency in a resort town that wants to move people, I think au- photos of exterior and interior facilities at the headquarters and tonomous vehicles would be an appropriate technology. For ex- downtown transfer station. Each bus also has an array of video ample, in Las Vegas, autonomous vehicles might be used to take cameras onboard. people from the airport to their hotels on the Las Vegas Strip.

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“I think for regular fixed-route transit service, there will still cluding the Lafayette/West Lafayette area. be a need to have somebody on a bus for safety reasons. Hav- “The labor shortage is so severe in this county, that industries ing a transit representative on an autonomous vehicle will help are looking to hire people who don’t drive, or who are able to the public feel more safe, oversee fare collection and handle drive, but don’t have the means to buy a car,” Sennett said. “In emergencies as they arise. the next few months, we are Also, the person on an au- “In the next few months, we are looking at looking at launching what we tonomous bus would be able launching what we call an ‘industrial express’ call an ‘industrial express’ to give directions. This would service... Buses will run during the start of service. be especially true for CityBus, “Years ago, when I first got as we transport thousands of the workday and during shift changes.” into this business, taking peo- new students every year, plus ple to a factory was a rarity. It — CityBus General Manager Martin Sennett people who move here. On the just didn’t happen. Most peo- whole, however, I don’t see ple drove their pickup trucks.” using autonomous buses on fixed-routes as much of a factor. On an industrial express route, buses will run during the start “Perhaps they would be more appropriate in a demand/re- of the workday and during shift changes. sponse program, where a bus picks up one or two people at a “The industrial express route will run about five hours of serv- particular location.” ice a day, six days a week, rather than the usual 12 to 24 hour One thing CityBus is currently looking at is using autonomous service as on our fixed-routes,” Sennett said. vehicles to move buses into fueling position, and then park them- Employers will receive bus passes on consignment from City- selves, Sennett said. Bus to provide at no cost to workers as a perk. The company will “That way,” he said, “as the number of vehicles goes up, we pay for the passes when they are distributed, and CityBus will re- will not have to increase the number of employees. I think that plenish the supply as needed. has a lot of promise.” “The benefits are two-fold. Employees are assured of trans- portation to and from work, which promotes good morale and ‘RIDE TO WORK’ PROGRAM loyalty, and employers can demonstrate that they value their workforce, while assuring they’re adequately staffed,” Sennett One of the results of the current U.S. economy’s low unem- said. “A pilot program launched with the local Kirby Risk Service ployment rate is labor shortages in many parts of the country, in- Center proved the program can be successful. It is a program we

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are excited about. We think we will get a couple of hundred ad- wind turbines. Since becoming operational in 2011, the tur- ditional riders on the industrial route.” bines have generated wind power to supply the administrative office and maintenance facilities, reducing electricity gener- AN AGGRESSIVE SUSTAINABILITY PROGRAM ated from fossil fuels. Further electricity reductions have been achieved through According to CityBus officials, the public transit system is use of LED lighting, dusk-activated lobby lighting, restroom committed to making environmentally responsible choices, hand dryers, and motion-sensitive lighting in offices and while minimizing the use of natural resources. Thus, CityBus restrooms. continually looks to adopt new sustainability practices. “We received the TIGGER grant during President Obama’s Currently, CityBus’ aggressive sustainability program includes: first term,” Sennett said. “We were able to erect three 100-kilo- n Operating CNG (compressed natural gas) fueled buses: watt turbines that generate between 22 to 25 percent of the elec- “Four years ago, we switched to compressed natural gas, and tricity that powers our buildings. Indiana burns coal for that has been absolutely huge,” Sennett said. “We are paying electricity. If we can burn less coal, that is a good thing. A lot of about 75 cents a diesel gallon equivalent, and with the tax credit, people love the wind turbines. A lot of people don’t.” it is more like 25 cents.” One of Sennett’s friends, who teaches at the university, con- According to www.statista.com, in July 2018, one gallon of ducts tours of the area for incoming faculty members. To show diesel costs $3.23. that Lafayette and West Lafayette are progressive communities, “The faster we get switched over to CNG, the better,” Sennett the tour includes driving by CityBus’ wind turbines. said. “We will eventually operate a 100-percent CNG fleet, but “The wind turbines help show we are a progressive commu- I don’t think it will be within the next five years. However, we nity,” Sennett said. “When people think of Indiana, they think will be pretty close to 100 percent by the time I retire.” of soybeans and corn, and maybe the Indianapolis 500. Other Currently, CityBus has 28 CNG buses in its fleet. An on-site than that, people don’t know the good things about the state.” n CNG fueling station also contributes to the system’s efficien- Recycling and implementing sustainable office prac- cies. CityBus also operates diesel-electric hybrid buses. tices: CityBus has long followed reduce/reuse/recycle prac- n Tapping wind power to reduce electricity use: In 2009, tices in its facilities and offices. The system makes purchases CityBus secured funds from the American Recovery and Rein- with this in mind. Office workers print only when necessary vestment Act’s Transit Investments in Greenhouse Gas Energy to reduce paper and toner use, and collect recyclables, among Reduction (TIGGER) program to purchase and install three other saving measures, according to CityBus.

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n Installing rain gardens: Landscaping on CityBus prop- ing, ceramic tiles on restroom walls and low-maintenance erties includes installation of rain gardens, which filter water brick exteriors, according to CityBus. before it enters the storm water system. In April of this year, the transit system partnered with stu- OPERATORS, MECHANICS HARD TO FIND dents from Purdue University to bring new life to the rain gar- dens at the CityBus Center transfer station and to improve the In the current economy of low unemployment, finding quali- health of the Wabash River. fied bus operators and mechanics is a challenge industry-wide. According to CityBus, Pollution of the Wabash River is a For now, however, CityBus is holding its own. major concern in Lafayette, and storm water runoff plays a sig- “Tomorrow is a different day, but right now we are doing nificant role, the news release said. When rain washes across pretty well,” Sennett said. “We recently started a new bus oper- hard surfaces such as roofs and roads, it picks up pollutants ator training class. We offered 13 jobs and 10 people showed up. and carries them to the sewer and river. Installing green infra- Two people have washed out, saying driving is not for them, structure, such as rain gardens, helps to filter out pollutants which is fine. We would rather find out early on than to train before rainwater reaches the river. CityBus sought help from them completely, only to have them tell us the day before school students in the Environmental and Ecological Urban Water starts that they are quitting. We are not doing too badly on driv- Projects course, at Purdue University, to refurbish its rain gar- ers, but we probably could hire another five or six, which would dens and bring them back to life so they would function more put us in great shape.” effectively. Because of Purdue’s multi-cultural student body and faculty, The final project included five different types of native CityBus operators must be able to distinguish the cultural dif- plants, repair of existing drainage systems, and the installation ferences of the agency’s ridership. of river rocks to guide water flow throughout the area. With “Two years ago we spent a lot of time talking about cultural these improvements in place, the rain gardens manage the differences, because we have a large international student pop- storm water runoff and filter pollutants out of the water as the ulation and faculty,” Sennett said. “People come here from all runoff absorbs naturally back into the ground. Students esti- over the world, not just as students, but also as teachers, profes- mate that the rain gardens collect around 243,700 gallons of sors and researchers.” water annually. CityBus employes 130 people, including bus operators, me- n Using low-maintenance building materials: Both inside chanics, utility personnel and administrative staff. Sennett said and outside, CityBus facilities are built and furnished with sus- the agency highly values its quality staff. tainability in mind. Some applications include Terrazzo floor- CityBus operates with four departments — operations, main-

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tenance, development and administration. SURVEY SAYS … “Without a good employee base, it is very hard to do any type of business,” Sennett said. “We have an excellent crew A survey was recently conducted, asking 2,000 people what in the maintenance department and our drivers are top- they think of CityBus’ services and the impact of public trans- notch.” portation on the community. When it comes to staff turnover, Sennett said CityBus has had “We were really happy to see the results of the survey were a lot of stability over the years. overwhelmingly positive in favor of public transit in the “About a year and a half ago, we did have some turnover, with greater Lafayette area,” Gibson said. “Ninety-seven percent of a couple of people leaving and a bunch of retirements,” he said. respondents said CityBus was a positive asset to the commu- “We have kind of re- “We were able to erect three 100-kilowatt nity. Furthermore, the vast loaded. A lot of us have majority of our riders are decades of service, and turbines that generate between 22 to 25 percent very happy with the service some employees are a lit- of the electricity that powers our buildings.” we provide, both in terms of tle bit newer, like Bryce hours of service and service (Gibson). We don’t have — CityBus General Manager Martin Sennett availability throughout the a very large staff. community.” “When I started here in When it comes to getting 1984, we had 22 buses, about 35 drivers and a handful of me- the word out, CityBus relies heavily on social media platforms. chanics. Since then, we have gone from about 50 employees to “Social media is very effective in reaching university stu- 130. In addition, we went from 22 buses to 73, while only adding dents,” Gibson said. “We like to show people the way the or- one assistant for the maintenance manager. Most of his job is ganization works from the inside. People are interested and parts related. fascinated by behind-the-scenes stories, telling what is happen- “We have a good balance of older and younger employees. I ing here at CityBus.” think you have to have some old school people to teach younger “We are very focused on the riding experience, making sure it employees what the basics are in the service — what works and is as user friendly as it can be. Our customer service philosophy what doesn’t work. Technology is changing so fast, it is good to is helping people get to where they need to go. We know that have millennials on staff, as well, who can explain and imple- sometimes people are scared to use the bus the first time and need ment things.” a little assistance. We want people to feel safe and comfortable,”

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said CityBus Outreach Coordinator Hallie Robinson. to various locations. It also gives us the opportunity to attract To help people learn the ins and outs of riding the bus, CityBus riders who are receiving the food.” has a robust outreach program, Gibson said. Travel training is also available to people who are ADA (Americans With Disabilities Act)- certified to ride CityBus’ paratransit service. The idea is, as Gibson ex- plained, to educate people on the fixed-route service so they can opt to ride the bus if they are able, as the paratransit service is expensive to op- erate. ADA-eligible patrons can ride the bus for free if they can get to a fixed-route. “Our paratransit system is proba- bly one of the smaller ones,” Sennett said. “We carry about 80 to 90 people daily. I know other transit systems have a lot more vehicles on the road for their ADA programs than we do. We use CNG-powered cutaway CityBus’ 28 CNG buses are serviced by its on-site fueling station. buses for the curb-to-curb service.”

He added: “We are very well connected with social service CHALLENGES AND THE FUTURE OF TRANSIT agencies in the region, middle and high school age students and the university. In addition, we have partnerships with several When asked about some of the challenges facing public transit, nursing homes.” officials from most agencies nationwide will place funding high “We also have a partnership with the food bank,” Sennett on the list. CityBus is no exception. said. “They put food on one of our small buses and distribute it “The state increased our funding a couple of years ago by two

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percentage points,” Sennett said. “I recently called my contact using public transit to break down the stereotypes. Many people at INDOT (Indiana Department of Transportation) and said, use public transportation by choice, because it is the right option ‘Give me a ball park number for the next cycle.’ He said, ‘Take for them.” what you received last year and subtract a percentage point.’” Indeed, CityBus’ “Let’s Go!” magazine, published twice a year The reason given for the funding cutback has to do with some- — the spring 2018 issue can be viewed on the agency’s website, thing that most people would not associate with public trans- www.gocitybus.com, — features transit customers and their ex- portation — tariffs. periences riding the bus. Sennett explained: “There is a large agricultural base in Indi- ana, and if that sector gets hurts, spending may be down. People Contact: Greater Lafayette CityBus, are not going to make as much, and will have to cut back. They 1250 Canal Road, P.O. Box 588, may not buy that new pickup truck this year, or take the family Lafayette, IN 47902-0588. on a vacation, which is making state officials very nervous. Phone: 765-420-2941. “Locally, we have the big Subaru of Indiana Automotive plant. Website: www.gocitybus.com. As all the engines are imported from Japan, if these tariffs stay in place, they will add $3,000 to the cost of a vehicle. This would ® be a very, very difficult development for WEH CNG FUELING SOLUTIONS our local economy.” According to CityBus, its expenses are covered with earnings from cash fares, pass TopTop quality for maximum RELIABILITY and token sales, contracts, and advertising, in addition to federal, state, and local tax revenues. Federal funds pay for 80 percent of most capital expenses such as buses, fa- cilities and repair parts. State funds (from sales and use taxes) help cover operating expenses, as do local property tax revenues. Another problem CityBus is working to solve is finding more parking out of the weather for its vehicles, which, in the Mid- west, can be harsh. “We are parking more vehicles outside. Today, it is not a problem, but from No- vember through April it could be a prob- lem,” Sennett said. “Where do we find more space for bus storage? That is one of the issues we are facing.” In discussing how to change the image that many people have of public transporta- tion that it is only for poor people who can’t afford to drive, or that buses are dirty or it is unsafe to ride, Sennett said, “I think the only way to change that perception is to have good equipment with professional drivers. We can also take advantage of WEH offers a wide range of NGV1 compatible products times when people might have to ride, be- for safe and easy CNG vehicle refueling: cause their car is broken down or a major snowfall causes them to leave their car in » Fueling Nozzles » Check Valves the garage, to show our buses are clean and » Receptacles » Filters safe. That is when we can change people’s » » perception. Breakaways Hoses “Perception is reality. It is not an easy problem to solve. I don’t think anyone has WEH Technologies Inc. | Katy, TX | Call us: 832-331-0021 a magic solution, but I think if you keep your vehicles looking nice, and have driv- ers with professional attitudes, that percep- tion can be minimized to a certain extent.” www.weh.us Gibson added: “I think it is important to » tell stories about people who are actually

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Busline Buyers' Guide To

Allison Transmission Complete Coach Works One Allison Way See Ad On Page 19 Indianapolis, IN 46222-3271 USA 1863 Service Ct. 317-242-5000 Riverside, CA 92507 USA Website: www.allisontransmission.com 951-684-9585 Products: Allison Transmission is a manufacturer of fully automatic trans- Email: [email protected] missions for medium- and heavy-duty commercial vehicles as well as electric Website: completecoach.com hybrid-propulsion systems for city buses. Allison transmissions are used in a Products: Complete Coach Works (CCW), a family-owned and operated variety of applications including refuse, construction, fire, distribution, bus, organization headquartered in Riverside, CA, provides services to the North motorhome, defense and energy. Founded in 1915, the company is headquar- American transportation industry. During its more than 30 years in business, tered in Indianapolis, IN, and employs approximately 2,700 people world- CCW has become known as a full-service provider of transit repair solutions. wide. With a market presence in more than 80 countries, Allison has regional Its line of services includes rebuilds, repowering, retrofits, CNG conversions headquarters in the Netherlands, China and Brazil with manufacturing facil- and re-tanking, body work, painting, collision repair, and fire repair. ities in the U.S., Hungary and India. Allison also has approximately 1,400 in- CCW also takes previously used, diesel-powered transit buses and re- dependent distributor and dealer locations worldwide. 18 manufactures them into like-new vehicles, containing all-electric drivetrain systems. Its affiliate companies, Shuttle Bus Leasing (SBL) and Transit Atlantic Detroit Diesel-Allison Sales International (TSI), provide sales and leasing options. SBL offers See Ad On Page 41 short to long-term leases of high quality transit buses. TSI supplies high 180 Route 17 South quality, used transit buses to customers in the United States, Canada, and Lodi, NJ 07644 USA Mexico. 18 201-489-5800 Website: www.atlanticdda.com Cummins Inc. Products: Engaged in the sale and servicing of diesel and alternative fuel Box 3005 engines, transmissions and related components, parts and accessories, for Columbus, IN 47202-3005 USA equipment serving various on- and off-highway markets. 18 800-286-6467 Website: www.cumminsengines.com ATR Transmission Remanufacturing, Inc. Products: Cummins designs, manufactures, sells and services diesel and al- 1019 Noel Ave. ternative-fueled engines from 2.8 to 95 liters, diesel and alternative-fueled Wheeling, IL 60090 USA electrical generator sets from 2.5 to 3,500 kW, as well as related components 847-566-4488 and technology. Cummins serves customers through its network of 500 com- Website: www.atreman.com pany-owned and independent distributor facilities and approximately 7,500 Products: A supplier of fleet transmissions. It specializes in Allison and dealer locations, in more than 190 countries and territories. 18 light-duty transmission remanufacturing. 18 Detroit Diesel Corporation CBM NA 13400 W. Outer Dr. 8477 Chemin Dalton Detroit, MI 48239 USA Ville Mont Royal, QC H4T 1V5 CANADA Website: www.demanddetroit.com 877-332-3163 Products: Detroit is an industry-leading original equipment manufacturer Email: [email protected], [email protected] of state-of-the-art engines, axles and transmissions specifically designed Website: www.cbmcompany.com for integrated performance and efficiency. In addition to advanced safety Products: Spare parts for motorcoaches, buses and trams, including en- systems and telematics, the Detroit™ product portfolio offers increased gines. 18 power with the robust 505 HP DD13®, the 350 HP DD8™, and the 230 HP DD5™.

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For maximum uptime and productivity, Detroit™ Connect Virtual Tech- Voith Turbo Inc. nicianSM remote diagnostic service comes standard on all Detroit engines. 25 Winship Rd., York, PA 17406 USA When you demand it all, Demand Detroit. 18 717-767-3200 Website: www.voith.com MAN Engines & Components Inc. Products: Voith Turbo, a Group Division of Voith, is a producer of transit 591 SW 13th Terrace bus transmissions worldwide. Voith’s DIWA.6 bus transmission has helped 33069 Pompano Beach, FL USA revolutionize the transit bus market by lowering fuel consumption and emis- 954-946-9092 sions, while ensuring optimal performance and a smoother ride. Based on Email: [email protected] the proven DIWA power-split principle, the DIWA transmission allows step- Website: www.man-mec.com less starting and braking across a range of speeds where other transmissions Products: Since 1997, MAN Engines & Components is the primary importer require two to three gear shifts. This results in 50 percent fewer gear shifts, and service representative of MAN engines, components and parts, with respon- greater riding comfort and significantly reduced driveline wear. Voith’s stop- sibility for North, Central and South America. Chassis components, transfer start technology combines Automatic Neutral Shift (ANS) with intelligent cases and bus and heavy-duty truck axles are part of the product portfolio. 18 start-up management, preventing the engine from working against the still- active brake during start-up. This reduces unnecessary fuel consumption, Stewart & Stevenson Power Products-Atlantic Division and delivers more sustainable operation through reduced CO2, NOx, par- See Ad Below ticulate and noise emissions. Voith complements its DIWA.5 and DIWA.6 180 Route 17 South transmissions with its advanced diagnostic software, ALADIN 6. This soft- Lodi, NJ 07644 USA ware makes repairs and maintenance easier by providing access to event 201-489-5800 memory and runtime data. The data can be shared easily with a Voith service Email: [email protected] provider if additional troubleshooting is required. ALADIN 6 diagnostic Website: www.atlanticdda.com software is available for free to DIWA owners, without any subscription or Company Officers: Peter Cataford, President; Richard Weir, Vice President licensing fees. 18 Operations; Robert Mangs, Vice President Parts; Kenneth Gurian, Controller Products: Detroit Diesel engine and Allison automatic transmission dis- ZF Industries, Inc. tributor; Mercedes-Benz diesel engines; Freightliner Custom Chassis Cor- 777 Hickory Hill Dr.,Vernon Hills, IL 60061 USA poration products; Mobile Climate Control products; Thomas Built Buses 847-478-6840 parts and service dealer; complete diagnostic and repair services; Allison- Website: www.zf.com hybrid electric propulsion and related components; filters; batteries; diesel Products: ZF is a global supplier involved with driveline and chassis tech- emission and retrofit solutions. 18 nology as well as active and passive safety technology. 18

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♫ ♩♬ APTA Annual♪ Music Meeting To Our Ears In Nashville

he 2018 American Public Transportation Association’s OPENING/CLOSING GENERAL SESSIONS Annual Meeting is scheduled for September 23-26, 2018, The Opening General Session is scheduled from 8 to 10 a.m. on at the Music City Center, in downtown Nashville, TN. Monday, September 24. Attendees will receive updates on the state APTA’s Annual Meeting is designed for public transportation of public transportation from many industry representatives. Tprofessionals to engage in workshops, join tours and network with The keynote address at this year’s Opening General Session will colleagues. Keynote speakers and educational sessions explore im- be presented by Daymond John. He is founder/CEO of FUBU, portant topics, including transformative technology, community presidential ambassador for Global Entrepreneurship, a panelist on building, innovative funding and finance, safety, workforce devel- ABC’s Shark Tank, and CEO of The Shark Group. opment, worldwide mega projects, and more. The Closing General Session is scheduled from 11:15 a.m. to The majority of APTA Annual Meeting events will take place at 12:30 p.m. on Wednesday, September 26. This session’s theme is, Music City Center, and will be attended by transit personnel, poli- “Discovering Transit’s Value Messages In Big Data.” Attendees cymakers, board members, government agencies, manufacturers, will learn about the expanding role data has in showcasing transit’s suppliers and consultants. value, and strengthening its case for funding.

APTA REGISTRATION HOURS EDUCATIONAL OPPORTUNITIES Admission to all scheduled APTA Annual Meeting activities re- There are a variety of educational sessions scheduled for the 2018 quires a name badge. Attendees must register and pick up their in- APTA Annual Meeting. Seminar topics include: Envisioning the dividual badges upon arrival. The registration desk, located at Workforce in the Mobility Landscape, Innovative Funding, Making Music City Center, will be open during the following days/times: the Transition to Electric Buses, The Procurement Super Session, Saturday, Sept. 22 — 10 a.m. to 5 p.m. Transit’s Response To Homelessness, Ballot Measures and Respond- Sunday, Sept. 23 — 8 a.m. to 6 p.m. ing to Critics, Advancing Transit Asset Management, and Safety Monday, Sept. 24 — 7 a.m. to 4 p.m. Management Systems: Information, Approaches and Best Practices. Tuesday, Sept. 25 — 8 a.m. to 4:30 p.m. There are also two U.S. Federal Transit Administration (FTA) Wednesday, Sept. 26 — 7 a.m. to 10 a.m. concurrent workshops scheduled from 1:30 to 4 p.m. on Wednes-

Show Hours 6 to 8 p.m. Sunday, 11:30 a.m. to 2 p.m. Monday

Apollo Video Technology APTA Booth #423 Camira APTA Booth #101 Apollo Video Technology’s RoadRunner 4K™ on-board video surveillance We design and manufacture over 8.8 million yards of fabric a year for global system provides exceptional clarity for transit and rail applications, delivering clients in around 80 countries worldwide, for passenger transport on bus, coach a clearer view of activities on and around buses and commuter trains. and rail and for a wide range of commercial interiors. Coupled with a new high definition 360-degree camera, the system empowers transit operators to achieve maximum, panoramic video coverage, virtually Our fabrics are Made by eliminating blind spots and coverage gaps. Camira, so we know ex- actly what goes into them Join us in Booth 423 to learn more about how Apollo Video’s advancements and how they’re made from in video quality improve the accuracy of video analytics, and support our beginning to end. Our fabrics can be designed and made to order on a cus- breakthrough mSET video man- tom-made basis – to specific colorways and patterns – or we have a huge se- agement software. Apollo Video lection of stocked fabrics across different compositions, price points and is unique in the industry with technical performance levels. We design and weave plush wool velours in cut software interoperability and pile, cut and loop pile, and flat-woven fabrics, as well as supplying vinyls and compatibility across multiple leathers. Made for style, comfort and safety. generations of hardware. Address: 2476 Waldorf Court NW, Grand Rapids, MI 49544, United States For more information, Email: [email protected] visit www.apollovideo.com Website: www.camirafabrics.com

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September 23-26, 2018 Music City Center

day, September 26. They are: FTA Capital Projects; and, Music City Center FTA Safety Management Systems Training for Transit Executives.

OTHER KEY EVENTS Attendees at this year’s APTA Annual Meeting will have many other events to attend. They include the Products & Services Exhibitor Showcase, scheduled from 6 to 8 p.m. on Sunday, September 23 (which also includes The Welcome to Nashville Reception), and from 11:30 a.m. to 2 p.m. on Monday, September 24. Also scheduled are: n American Public Transportation Foundation (APTF) Fundraiser and Scholarship Reception, from 8 to 11 p.m. on Sunday, September 23; n FTA Update General Session, from 2:15 to 3:15 n p.m. on Monday, September 24; Leadership APTA: Progressive Leaders, Extraordinary n APTA AdWheel Awards Ceremony, from 3:30 to 5 p.m. on Thinkers, from 4:30 to 6 p.m. on Tuesday, September 25; n Monday, September 24, to honor the best in public transportation Leadership APTA Reception, from 6:15 to 7:15 p.m. on Tues- marketing and communications; day, September 25; and, n n APTA Awards Ceremony & Luncheon, from 11:30 a.m. to 1:30 Wednesday Wake Up Breakfast, from 7:30 to 9 a.m. on p.m on Tuesday, September 25; Wednesday, September 26. n APTF Scholarship Awards: Celebrating 30 Years, from 3 to 4 p.m. on Tuesday, September 25; Visit www.apta.com for more information.

Show Hours 6 to 8 p.m. Sunday, 11:30 a.m. to 2 p.m. Monday

BAE Systems APTA Booth #220 Zero emissions where and when you need it. With BAE Systems’ Series-ER REVOLUTIONIZING ™ system, transit operators can lower TRANSIT emissions, fuel use, and maintenance without the challenges and planning BEST PERFORMANCE. that comes with charging infrastruc- LONGEST RANGE. ture. Series-ER has an onboard gen- SCALABLE CHARGING. erator providing electric travel without the need to stop and energize or in- vest in plug-in chargers. And when you’re ready to go fully electric, so is Series-ER. It’s electric-ready, operating as a hybrid today and full battery-electric tomorrow.

Carol Gorenflo • [email protected] 607.770.2083 • www.hybridrive.com proterra.com BOOTH #300

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BYD And Generate Capital Form U.S. Partnership NFI Parts™ Launches New Website For Electric Bus Leasing Program The Aftermarket Parts Company, LLC, oper- ating as NFI Parts, a subsidiary of New Flyer In- Generate Capital, Inc., a financier, owner, and cording to a press release. dustries Inc., has launched its new website: operator of distributed infrastructure, has formed “The lease program already has several www.nfi.parts. NFI Group began combining the a joint venture to launch an electric bus leasing clients, including universities, top corporations parts operations of the New Flyer and MCI busi- program in the United States with BYD Motors, and smaller municipalities.” nesses in December 2016, and introduced the Inc., a manufacturer of electric vehicles. BYD President Stella Li said, “BYD’s mis- NFI Parts brand in October 2017. “Two hundred million dollars will be allo- sion is to fundamentally change the world by re- “We are pleased to have continued to offer in- cated to the lease program, which will help pub- ducing our dependency on carbon-based fuels dustry-leading service to our customers as we lic and private sector clients accelerate adoption through the development and advancement of integrate our business,” said NFI Parts President of battery-powered electric buses by reducing battery and electric vehicle technology. This Brian Dewsnup. “The new website gives a ho- upfront costs. In doing so, the program will also partnership will be critical in that effort by cre- listic view of the products and services we pro- help provide cleaner, quieter, safer, and more fis- ating new financing alternatives to a broader vide at NFI Parts, and a look at what’s to come.” cally responsible transportation choices,” ac- range of clients.” For more information, visit www.nfi.com

BYD Teams With U.S. Hybrid Corp To Develop New Flyer Promotes Laubenstein Hydrogen Fuel Cell Battery-Electric Bus BYD has teamed with U.S. Hybrid Corpora- Stephanie Lauben- tion to develop a hydrogen fuel cell battery-elec- stein has been pro- tric bus. The bus will be the first of its kind. It moted to the role of will serve Honolulu’s Daniel K. Inouye Airport. director, sales/business “We are ecstatic to partner with U.S. Hybrid,” development, in New said Macy Neshati, senior vice president of Flyer’s Sales/Market- BYD Heavy Industries. “Together, we can bring ing department, report- innovative ideas to the state of Hawaii and de- ing to Jennifer McNeill, liver clean, renewable transportation solutions.” emission technology. The fusion of U.S. Hy- vice president, sales and marketing. Laubenstein U.S. Hybrid Founder Dr. Abas Goodarzi said, brid’s fuel cell technology and BYD’s electric will lead the Business Segment Director and “With the state pursuing clean power, we have bus platform will shape the future.” Technical Sales teams, and develop technical an ideal backdrop to showcase efficient zero For more information, visit www.BYD.com. and commercial solutions. EFFICIENCY RELIABILITYITY Air Conditioning Electric PERFORMANCEDiscover electricityNC

hermetic electric scroll compressor/s ʓ a.c. motors ʓ self-contained refrigerant loops ʓgenerator or hybrid bus power

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From DriveWare: BITZER Enlarges Its Selection Software Dispatchers Increase Productivity “The latest update of the BITZER software al- Most transportation business owners agree that dispatch is the lows customers to calculate the performance data engine that runs their daily operation. When everyone cooperates for more components within its product range. With and everything falls into place, a business runs like the finely- this update, BITZER offers a reliable tool for users tuned engine of a brand-new sports car. to select the appropriate components for their sys- According to a DriveWare press release, dispatchers are now tems,” said the company. using new technology to perform at a higher level and increase With the update to version 6.8, the software now productivity. They are saving time every day with tools from includes the newly introduced ORBIT+ and ORBIT DriveWare. Automated email running in the background re- FIT scroll compressors for the refrigerants R410A, minds customers of upcoming trips. They know in advance of R454B and R32, as well as the CSVW variable speed their driver’s name and cell phone number. Drivers are also compact screw compressor series with permanent- alerted of their daily jobs. Dispatchers can send trip offers that magnet motor. Users can now carry out the motor se- simplify driver assignments, and are able to communicate with lection for BITZER OS.95 screw compressors. For customers and drivers more effectively, saving time and money reciprocating compressors, BITZER has added the An important new feature — all without making a single phone call. VARIPACK frequency inverter selection for its ECO- of the BITZER software These tools help eliminate unnecessary calls from customers, LINE+ series as well as for the two-stage semi-her- is the implementation and reduce the number of interactions with drivers. Drivers have metic reciprocating compressors. of the new ORBIT+ and clear instructions, buses show up on time and customers are happy. Now, users can customise the dimensions of ORBIT FIT (above) Company owners can help dispatchers win with the tools that BITZER liquid receivers and condensers. The nec- scroll compressors. “Images: BITZER” will make their jobs easier, while reducing stress for everyone in essary documents can be downloaded in the software the organization. With automated scheduled email, easy driver via the Dimensions button. In addition, BITZER has trip offers and two-way texting, DriveWare will make a difference added new refrigerants for the receiver calculation. Also, the company’s largest in day-to-day operations. These tools are just part of a complete horizontal oil separator, OAHC100051A for ammonia applications, is available software system from DriveWare. An entire organization will ben- with the update. efit from the DriveWare software system to increase productivity The extended software can be accessed via the BITZER website, and save money, according to the company press release. www.bitzer.de/websoftware and it is available for download, www.bitzer.de/shared_media/files/BitzerWinSetup_6-8-0-1996.exe. Contact Anthony Osuna at 949-309-5150 or [email protected] for more information. INSURANCETRANSPORTATION SINCE 1952 SERVICE INSURANCE AGENCY, LLC #ATAWBA,ANEs2ICHMOND 6!

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keeping the customer first. They had the oppor- ABC Companies Hosts Open House tunity to interact first hand, continuing to under- stand what our customers need to be successful, In Appreciation Of Local Customers, and how ABC delivers for them.” Community And First Responders Dane Cornell, president and CEO, described the day as, “This event is about building rela- ABC Companies’ Winter Garden, FL, loca- tomers the opportunity to soak a few of their fa- tionships with our customers, while thanking tion recently celebrated being part of the local vorite ABC employees.” them for the trust they put in our organization to community for over 40 years. The event in- “That is just the kind of organization ABC make them successful. We appreciate everyone cluded activities centered around sharing ABC’s is,” said Bill Torres from DC Trails. “They are who took the time to join us for this celebration.” appreciation for local customers, the community more than business partners, they are friends. ABC Companies provides product and service and local first responders. Numerous suppliers Who else would let you dunk them as a thank offerings that cover operational needs including also participated. you for your business.” new and pre-owned full-size highway coach “This event really is about showing our grat- The event included lunch, and the opportunity equipment and specialty vehicles. ABC supports itude to our long-standing customers and the to spend time with members of the ABC staff customers with an after-sale service network for local community who have been with us from and the suppliers in attendance. John Gillis, vice service and repairs, collision services, extensive the start. It is hard to believe we have been here president of parts said, “The relationships and OEM and aftermarket parts needs for transit, for over 40 years, but when you look around and trust we earn with our customers have to be sup- motorcoach and heavy-duty equipment. see how we have grown this facility to accom- ported by our suppliers. Having many of them For more information, modate our customers, it is clear this is just the in attendance demonstrates our focus on always visit www.abc-companies.com. beginning of many more great years to come,” said Roman Cornell, executive vice president and chief commercial officer of ABC Compa- Kallie Arevalo Named Marketing Manager For CCW nies. “As we take great pride in contributing to Kallie Arevalo has joined Complete Coach Works (CCW) as marketing the communities that support their operations manager. She holds a master’s degree from the University of Redlands, and throughout the U.S. and Canada, supporting the brings years of experience to CCW in the marketing field. local Oakland Police Department’s ongoing Arevalo, a mother of two young children, said, “I’m a results-driven child seat and helmet drive was also part of the person, so it has been my dream to be part of an organization that truly celebration.” shares that philosophy. It is my complete honor to have the opportunity “We received many donations” said Sergeant to work with this amazing group of like-minded individuals.” Angela Campbell, who participated. “Among For more information, visit www.completecoach.com. the many activities was a dunk tank, giving cus-

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Prevost Partners With Icomera To Provide Wi-Fi Safety Step Launches New Logo Since Safety Step’s inception in 1995, it has designed and produced an array of re- And Internet Connectivity liable step stools, from industrial to individual use, for customers across the United States and Canada. The company can customize any stool to meet personal or business “In this day and age, Wi-Fi usage on coaches can become needs. absolutely crazy,” said Robert Hitt, director of Prevost af- According to a press release, “Recently, the legacy of Safety Step Corporation has termarket training, during the recent Ride and Drive 2018 been refashioned, with an elephant standing atop a Safety Step stool, displaying its event in Hagerstown, MD. “Wi-Fi and internet costs will most prominent strength and durability features. The new logo is a modern take on only go up as coach passengers get more comfortable Safety Step’s brand identity and mission.” streaming on their own devices.” According to the company, “Through branding Addressing this customer concern, Prevost has partnered research, Safety Step has determined that progress- with Icomera U.S. Inc., Rockville, MD, which works in on- ing its current brand identity, rather than entirely board internet connectivity and electronic entertainment changing its name, is the ideal decision. The repu- systems. tation and goodwill built over 23 years is a valu- According to Prevost, “Through this partnership, Prevost able asset, and the company wants the new logo to makes Icomera’s solid-state integrated mobile router avail- reflect what it is known for, and how people iden- able for high-performance onboard wireless services, and a tify with Safety Step. wide range of content options, through an array of cellular “We feel that it’s important for the Safety Step providers. Developed specifically for a mobile environment, brand to remain the leader in dynamic market- this system allows passengers to connect to Wi-Fi on their places, and to embody our core values,” said individual devices, and access movies and internet content. Safety Step’s spokesperson. “Just as our company “This feature is particularly important for operators cov- has evolved since 1995, our brand has to keep up to reflect the quality of our innovative ering different regions within the U.S. and Canada. The products, and the value our safety step stools bring to our customers over the years.” benefit here is having several cellular providers packaged The old logo featured the company name in a stylized all-caps font. The new logo into this one system, using separate cards for each location, retains the name of the company in its signature green color with “Safety” in bold to which keeps roaming costs at a minimum.” highlight one of its most prominent features. The text design is a makeover with a The Icomera unit is available, factory-installed, on new non-capped font to convey a sense of reliability. Prevost coaches. Through an exclusive agreement, Prevost “When we were trying to come up with the new logo, we wanted something that also is Icomera’s Certified Partner for aftermarket, and will matches and communicates Safety Step’s values to our customers clearly. So, we’ve install the Icomera unit at any of its 14 service centers implemented an image of an elephant to convey what Safety Step stands for.” throughout North America. The entire process takes about As the old logo gets phased out, the new logo will be used on all corporate commu- four hours. nication materials, including all new publications, stationery, signages and the official “Icomera solutions operate on open architecture princi- website. ples that allow flexible and upgradeable services to meet “The new Safety Step brand logo is designed to reflect our new vision, and dedica- the requirements of the customers using the product, and tion to everyone who uses a safety step. We’re incredibly proud of our new logo, and keep within any set budget for internet access,” said Icom- we really want the elephant to represent how strong these step stools are,” said the era Sales Director Gabriel Lopez-Bernal. “The Icomera unit spokesperson. works off the Wi-Fi inside the coach, without reaching out For more information, visit www.safetystep.net or call 540-362-9636. to the network and running up the cost of service. “The standard package for Prevost coaches offers about 15 movies and 15 hours of television,” said Lopez-Bernal. “However, we are working with Prevost to add more content to include classic films, and still keep it the same price.” Pro and Premium packages are also available that include greater content. “The Icomera system can block bandwidth- intensive websites and restrict all inappropriate content. A CRM (Customer Relationship Mgt.) tool allows operators to collect passenger infor- mation and email addresses from passengers who opt in for direct-marketing.” The unit is fully browser-based; no third- party application is needed to download or up- date. The system is backward-compatible, with several generations of browsers for Android, Windows and Apple. Icomera can provide a list of compatible devices it has tested. Prevost provides intercity touring coaches and is a producer of conversion coaches for high-end motorhome and specialty conversion. It is part of the Volvo Group.

Visit www.prevostcar.com.

September/October 2018 BUSLINE Page 47 busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 48

mode of motor transportation, and can displace Dallas-Based MV Transportation as many as 56 passenger cars from crowded highways, easing congestion.” Orders 19, MCI 2018 J4500 Coaches According to a press releasee, “MV Trans- Motor Coach Industries (MCI), a U.S. sub- and passenger amenities that are perfect for portation is the largest privately-owned passen- sidiary of the NFI Group Inc., has received an longer distance routes.” ger transportation contracting services firm in order for 19, 2018 J4500 coaches from Dallas- Each of the new 2018 model coaches features the United States. It provides paratransit, fixed based MV Transportation, which specializes in 56 seats, with best-in-class legroom, Wi-Fi and route, campus and corporate shuttles, and stu- passenger transportation services. charging outlets available to every passenger. dent transportation services, partnering with over “MV operates shuttle services for corpora- “The MCI J4500 coach is already popular for 200 city and county government transit agencies, tions all over the world. With a need to expand employee shuttle programs running throughout school districts, universities, and corporations. California’s Silicon Valley, and throughout the Founded in 1975, MV serves 110 million pas- Pacific Northwest. MCI has approximately 800 sengers each year across 30 states and Canada.” coaches operating in northern California.” Motor Coach Industries (MCI) offers the Patrick Scully, MCI executive vice president J4500, the new J3500 model, and the D-Series, of sales and marketing, said, “We’re extremely including the ADA-accessible MCI D45 CRT proud to support MV Transportation. For many LE. MCI also supports nearly 30,000 MCI growing companies, this is a win-win – they can coaches on the road with OE parts, maintenance, attract the best people, get them to work on repair, 24-hour roadside assistance and an ASE- schedule and cut down on the use of cars, all accredited MCI Academy technician training with the help of MCI, a green transportation center. its fleet to support recent growth, MV selected leader. A fully occupied motorcoach is more en- For more information, MCI’s best-selling clean diesel J4500, based on ergy-efficient per passenger mile than any other visit mcicoach.com. its luxurious passenger experience and work- horse reliability,” according to MCI. “We’re finding that door-to-door employee CCW Gets Contract For ZEPS Conversion commuter transportation is becoming a more popular employer benefit, as major companies Of Montebello Bus Lines’ New Flyer Buses continue to expand regionally,” said Jeff Wom- Complete Coach Works (CCW), a U.S.-based bus remanufacturing company, has been awarded ack, MV chief marketing officer. “The J4500 is a contract by Montebello Bus Lines (MBL), located in Los Angeles County, CA, for the electrifi- a natural choice for its comfortable, smooth ride cation and rehabilitation of three New Flyer buses. “The economy’s shift toward sustainability has influenced MBL’s decision to remove its gas hy- brid system and convert to Zero Emission Propulsion System (ZEPS) buses,” according to a press release. “We are looking forward to our first all-electric buses. We believe this is HD Brushless Alternators going to be a positive first step toward the next generation of our vehicles designed for moving forward,” said Director of Transportation Tom Barrio. Transit and When completed, MBL’s remanufactured buses will include new CCW Motor Coach Buses ZEPS electric drive systems, composite floorings and light-weight seating, AVAILABLE MODELS: electric air compressors and power-steering pumps, electric HVAC systems, 24Volts from 200 to 600 Amps all LED interior and exterior lighting, paint/graphics, suspension, steering Negative or Insulated components and brakes. “CCW is excited to work with MBL toward its goal of improving the quality of public transportation for residents of the communities. CCW ZEPS buses will provide a viable alternative to fossil fuels and help America Series 400 in its continued leadership in clean energy. We believe our all-electric ZEPS Series 180-T1 drive system supports responsible development. We are confident that this rehab project will improve service for Montebello’s neighborhoods and sur- Series 180 rounding cities,” said Kevin O’Brien, general sales manager at CCW. The DelStar Series alternators are an integral For more information, visit www.completecoach.com. charging system of an innovative air cooled brushless design. The compact, heavy duty construction, provides the increased service life expected to match Antelope Valley Transit Authority Receives the longer maintenance intervals of today’s engines, $13 Million For Electric Bus Fleet while providing a performance level without parallel. CA’s Antelope Valley Transit Authority (AVTA) has been awarded $13 million in state transportation funding. The grant, known officially as the Transit Intercity Rail Capital Program (TIRCP), includes an additional Setting the Standard $250,000 in funds to, “enhance connection opportunities” between AVTA, Metrolink, Amtrak, and LA Metro services. CANADA & EXPORT SALES “Receiving this grant means AVTA has been allocated the remaining fund- Dixie Electric Ltd. Tel: 905-879-0533 ing necessary to support the agency’s goal of being the first in the nation to 517 Basaltic Road Fax: 905-879-0532 Concord, ON Toll Free: 800-461-5799 transition to a 100 percent zero-emission battery-electric fleet. The grant is Canada L4K 4W8 E-mail: [email protected] the third such grant to be awarded to AVTA over the past several years by www.delstar-hd.com the state of California For information, visit www.AVTA.com. Page 48 BUSLINE September/October 2018 busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 49

YOUR INVITATION TO EXPERIENCE

www.motorcoachexpo.com

FORT LAUDERDALE, FL

INNOVATE September/October∙ EDUCATE 2018 ∙ CELEBRATE BUSLINE Page 49 busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 50 BusCon Heads To Indianapolis October 1-3

Exhibition Hall Open Tuesday, Noon - 5 p.m., Wednesday, 11 a.m. - 2 p.m.

echnology, networking and education will be high- Presenter: Dr. Mary Patterson, of En- erDel, Inc. lighted during the annual BusCon tradeshow, scheduled 4:15 - 5:15 p.m. for October 1-3, at the Indiana Convention Center, Session: A Legislative and Regulatory located in downtown Indianapolis, IN. Update for Operators Attendees will learn about the latest leg- TTransportation markets served at Bus- advance planning of procurements, and ad- islative and regulatory changes involving Con include: tour and charter, public and hering to pre-established procedures. Topics the U.S. bus and motorcoach industry. community transit, college and university, include: principles of procurement, the pro- Presenter: Ken Presley, of the United limousine, retirement community, parking curement process, roles and responsibilities. Motorcoach Association. and garage, hotel and resort, casino, reli- Presenter: Paul Larrousse, of the Na- 5:30 - 7:30 p.m. gious, assisted living, paratransit, leasing, tional Transit Institute. RSVP is required Welcome Reception car rental and corporate. and is first come, first serve. Capacity is 50 BusCon’s exhibition hall will be open attendees. TUESDAY, OCTOBER 2 from noon to 5 p.m. on Tuesday, October 3 - 4 p.m. 8 a.m. - 5 p.m. 2; and from 11 a.m. to 2 p.m. on Wednes- Session: Lithium-ion Batteries 101 Registration Open — Hoosier Foyer day, October 3. Attendees will see new Room 134 8 a.m. - 1 p.m. models of buses, motorcoaches, vans and Lithium-ion has become the chemistry of Session: Transit Asset Management other equipment, along with a wide variety choice for virtually all modern electric ap- Implementation for Tier II Providers & of industry-related supplies and services. plications, ranging from consumer electron- Sponsors — Room 135 There will also be guest speakers, work- ics, such as smartphones, to electric This course provides an overview of, and shops, seminars, panels and roundtable dis- transportation and large stationary grid-based implementation guidance for, Tier II cussions at this year’s event. Visitors will energy storage systems. Designed as an intro- providers intending to comply with the learn about the latest in alternative fuels ductory session that is open to all in the bus Transit Asset Management (TAM) Final and other green technologies; telematics; industry, Part 1 will begin with an overview Rule (49 CFR 625). The course is directed safety; accessible transportation; regulatory of electrochemistry, and a discussion on Li- at mid- and senior-level managers from issues; training and more. ion characteristics and life expectancy. TAM Plan sponsoring agencies (Group Presenter: Dr. Mary Patterson, of En- Plan Sponsors and Group Plan Opt-outs), BusCon Schedule erDel, Inc. who will be responsible for the implemen- (Current as of August 13, 2018 / 3 - 4 p.m. tation of the TAM Final Rule within their Seminar descriptions courtesy of BusCon) Session: How to Expand Your Business agencies. Through Diversification — Room 132 Presenter: Scott Baker, of the National MONDAY, OCTOBER 1 This session will discuss the important Transit Institute. RSVP is required and is first Noon - 5 p.m. things every operator should know before come, first serve. Capacity is 50 attendees. Registration Open — Hoosier Foyer making the big leap to diversify a com- 8:30 - 9:30 a.m. Noon - 4 p.m. pany’s services. Session: Forging Partnerships to Session: Overview of Transit Procurement Presenters: Jodi Merritt, of H&L Charter Improve Mobility and Boost Ridership for Senior Leadership — Room 135 Co, Inc.; Sal Milazzo, of Signature Trans- Room 132 This revised half-day seminar for non- portation Group; and Michelle Wiltgen, of As the standard for mobility shifts, so is procurement senior leadership and board National Interstate. the way transportation providers are deliv- members, offers a better understanding of 4:15 - 5:15 p.m. ering services to their riders. By focusing the rationale, functions and general process Session: Lithium-ion Batteries 201 on forging partnerships, many bus opera- of third-party contracting for FTA grantees. Room 134 tions have found that they can provide It provides an overview of major elements In session two, a discussion will focus on more service with fewer vehicles, while of an acceptable procurement program. cell components and designs that make for also saving money along the way. Some of the themes of the seminar are: effective, safe battery solutions. Topics in- Presenters: Alva Carrasco, of Sacra- competence and training, teaming and part- clude design components, cell safety and mento Regional Transit; and Ed Eucker, of nering internally and externally, supporting cell testing. Senior Transportation Connection. Page 50 BUSLINE September/October 2018

BBCBCSBCS0BCS04BCS04-BCS04-0BCS04-09BCS04-094BCS04-0944BCS04-0944bBCS04-0944buBCS04-0944busBCS04-0944buslBCS04-0944busliBCS04-0944buslinBCS04-0944buslineBCS04-0944busline_BCS04-0944busline_fBCS04-0944busline_fpBCS04-0944busline_fptBCS04-0944busline_fptaBCS04-0944busline_fpta.BCS04-0944busline_fpta.FBCS04-0944busline_fpta.FNBCS04-0944busline_fpta.FNLBCS04-0944busline_fpta.FNL.BCS04-0944busline_fpta.FNL.iBCS04-0944busline_fpta.FNL.inBCS04-0944busline_fpta.FNL.indBCS04-0944busline_fpta.FNL.indd 1414/4/14/104/10/4/10/14/10/18 88:8:48:45 AAM busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 51 BUSES BUSES& BUSES& technology networking! education OCTOBER 1-3, 2018 INDIANA CONVENTION CENTER INDIANAPOLIS REGISTER Exhibit Hall Open October 2-3, 2018 NOW!

BusConExpo.com • (800) 576-8788 For exhibiting inquiries, contact [email protected] or call (310) 533-2449, or [email protected] or call (310) 533-2517.

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8:30 - 9:30 a.m. Artificial Intelligence. This focus is also ogy that can drastically improve the ride Session: Operator Perspectives: A Look preventing breakdowns and minimizing smoothness of paratransit vehicles. at Electric Bus Usage from Tried and maintenance costs. Presenters: Carl Harr, of LiquidSpring Tested Experience — Room 133 Presenters: Ricardo Margalho, of Stratio LLC; and John Hronich, of BAE Systems. While a large majority of electric bus Automotive; and David Warren, of New Flyer. 10:15 - 11:15 a.m. usage has occurred in public transit, bus 11 a.m. - Noon Session: Is Your Operation operators of all kinds are embracing the Keynote Address — Room 130/131 Pandemic Ready? — Room 132 technology as municipalities around the na- Noon - 2 p.m. Infections, such as from hepatitis A and tion look to lessen their carbon footprints. Lunch in Exhibit Hall — Hall J influenza, have wreaked havoc and virtu- Attendees will hear how operators are Noon - 5 p.m. ally paralyzed several bus facilities in the using their electric buses, and if they are Exhibit Hall Open — Hall J recent past, across the country, from pro- finding success in fuel savings and mainte- 3 - 5 p.m. viding routine service. Attendees will learn nance costs. Happy Hour in Exhibit Hall — Hall J how to prevent transmission of such germs Presenters: Erik Bigelow, of Center for 6 - 8 p.m. within a transportation operation. Transportation and the Environment; BusCon Night on the Town at the Presenter: Frances Grinstead, of CURIS Nancy Brown, of Duluth Transit Authority; Punch Bowl Social System. and Steven Wilson, of Indianapolis Inter- Includes food, drinks, bowling, darts, 10:15 - 11:15 a.m. national Airport. pingpong, Karaoke, 80s arcade and other Session: What Service and Servant 8:30 - 9:30 a.m. games. Located in downtown Indianapolis. Leadership Mean to the Session: Transit Maintenance Forum: New Generation — Room 133 Considerations for Creating A Long- WEDNESDAY, OCTOBER 3 This session provides an understanding Term Electric Bus Charging Plan 8 a.m. - 2 p.m. of why servant leadership and acts of serv- Room 134 Registration Open — Hoosier Foyer ice are important and vital to running a suc- This session will focus on best practices 8 - 8:45 a.m. cessful business; how to engage employees for upgrading infrastructure in preparation Breakfast and Awards Ceremony in the process of servitude; and how the for a zero-emission fleet. Room 130/131 culture of servitude must be embodied by Presenters: Jewels Carter, of WSP; Len 9 - 10 a.m. the entire organization for the process to be Engel, of solutionLAB; and Vicki Learn, of Session: Why Today’s Advanced Safety a success, which starts with its leaders. IndyGo. Systems Won’t Leave You Behind on the Presenter: Kevin Egan, of EGAN Trans- 9:45 - 10:45 a.m. Road Ahead — Room 132 portation Logistics Consultants. Session: The Role of This session will focus on the evolution 10:15 - 10:45 a.m. Autonomous Vehicles of current bus and motorcoach safety tech- Session: Transit Maintenance Forum: in Transportation — Room 132 nologies, including collision mitigation, Apprenticeship – The Time is Now! This session will take a look at au- and discuss how these systems will con- Room 134 tonomous vehicles, including what ideal tinue to play a key role in the growth and This session will examine a national ef- applications for shuttles look like, how the advancement of automated and au- fort by the Transportation Learning Center technology will impact people with disabil- tonomous commercial vehicles. and the U.S. Department of Labor to estab- ities and what the future may look like if Presenter: Fred Andersky, of Bendix lish a registered apprenticeship program, pilot projects prove successful. Commercial Vehicle Systems LLC. for the development of future transit bus Presenters: Scott Conroy, of First Transit; 9 - 10 a.m. technicians. and James McLary, a mobility manage- Session: The Complete Guide Presenter: John Schiavone, of Trans- ment advocate. to Social Selling — Room 133 portation Learning Center. 9:45 - 10:45 a.m. Attendees will learn which markets are 10:45 - 11:15 a.m. Session: Alternative Propulsion Systems on each social platform, what types of con- Session: Transit Maintenance Forum: that Deliver Big Results — Room 133 tent they should be publishing, and when Bus Fires - Stop Them Before They Start This session focuses on solutions to to pitch their products. This session is for Room 134 make fleets more environmentally sound, beginner and intermediate social media This presentation will review a number including the use of propane and hybrid- managers. of facts about bus fires, and give partici- electric systems. Presenter: Aleja Seabron, of The LMC pants greater insight into the work of fire Presenter: Jill Drury, of Charlevoix Group. investigators. County Transit. 9 - 10 a.m. Presenter: Halsey King, of Halsey King 9:45 - 10:45 a.m. Session: Transit Maintenance Forum: & Associates. Session: Transit Maintenance Forum: How New Technologies are Impacting 11 a.m. - 2 p.m. How Artificial Intelligence is Helping Maintenance and Operations Exhibit Hall Open — Hall J Manufacturers Build More Reliable, Room 134 Noon - 1:30 p.m. Efficient Buses — Room 134 This session will take a look at the bene- Lunch in Exhibit Hall — Hall J A look at how manufacturers are deliv- fits that can be derived from having all- ering more reliable, safe and efficient vehi- electric accessories on diesel and CNG Visit www.busconexpo.com cles by using Big Data analytics and buses, as well as discussing new technol- for more information.

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BUSLINE VEHICLE SHOWCASE:

Motor Coach Industries Motor Coach Industries

MCI® D45 CRT LE MCI® J4500/J3500

A new era in passenger accessibility and workhorse performance is MCI introduces important advances on the best-selling MCI J4500, here. Built for Commuter Rapid Transit (CRT), the MCI D45 CRT LE delivers and a great new arrival – a compact MCI J3500 to meet increasing de- all the advantages of a proven high-floor design, combined with a break- mand for a smaller coach. Featuring all the styling and performance of through Low-Entry (LE) vestibule for unprecedented accessibility, espe- the 45-foot MCI J4500, with a maximum seating capacity of 60, the MCI cially for passengers using mobility devices. J3500 seats 40 to 44 passengers, and offers top baggage capacity The ADA- and Buy America-compliant model was developed with eval- among all 35-foot vehicles. uations from the National Council on Independent Living and the Amer- Both models have best-in-class legroom and comfort for the driver, ican Association for People with Disabilities, among others. Features with a new high-definition instrument panel that provides key system include an automatic curb-level ramp that accommodates a wider variety messaging including tire pressure status, engine DPF regeneration no- of mobility aids such as next-generation motorized wheelchairs. The for- tices and more. ward door features an ergonomically-designed spiral entryway, enhanced A new swing-out styled electric e-fan cooling package provides full lighting and supportive grab rails for comfort and visibility at entry. roadside engine access and fuel-efficiency improvements. A backup The dual-entry technology cuts dwell times to match low-floor transit camera system and optional ADAS (Advanced Driver Assistance Sys- boarding times. Spacious, comfortable seating accommodates 54 pas- tems), with collision mitigation, are upgrades to the latest-generation sengers overall, adjusting to 52 when accommodating two passengers Bendix Fusion and bird’s-eye view 360° camera system. with mobility devices. Model variants underway include battery-electric propulsion in 2020, and a full high-floor coach model with or without a Motor Coach Industries; 200 East Oakton St., wheelchair lift. Des Plaines, IL 60018; 847-285-2000; 800-428-7626; Motor Coach Industries; 200 East Oakton St., Fax: 847-285-2013 • Email: [email protected]; Des Plaines, IL 60018; 847-285-2000; 800-428-7626; Website: www.mcicoach.com Fax: 847-285-2013 • Email: [email protected]; Website: www.mcicoach.com Model ...... J4500/J3500 Overall Length ...... 45.58’/35’ Model ...... D45 CRT LE Overall Height ...... 140.75” Seating Capacity...... Up to 54 Seating Capacity...... Up to 60/Up to 44 Overall Length ...... 45’ Headroom...... 78.25” Overall Height...... 138” Wheelbase...... 315”/228.8” Headroom...... 78.25” Turning radius ...... 40’ 11”/32’ 10” Wheelbase...... 315” Fuel Tank Capacity ...... 183 gal./164 gal. Turning Radius...... 40’ 11” Front Suspension ...... Independent front Fuel Tank Capacity ...... 164 gal. GVWR...... 54,000 / 42,000 lbs. Fuel Options...... Clean-diesel, Battery-electric Engine ...... Cummins ISX 12L, 425hp engine with engine brake; GVWR ...... 54,000 lbs. optional Detroit Diesel DD 13 410 or 450hp also with engine brake, Engine Options...... Cummins ISX or all-electric high-torque or the Cummins L9, 350hp, 1150 lb-ft torque with engine brake Siemens electric drive system Transmission...... Gen V Allison B500, 6-speed automatic Transmission...... Allison B500 with prognostics capability Brakes...... Bendix® ADB22X™ Air Disc Brakes Brakes...... Bendix® ADB22X™ Air Disc Brakes

September/October 2018 BUSLINE Page 53 busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 54

BUSLINE VEHICLE SHOWCASE:

BYD BYD

K9 K11

BYD’s 40-foot bus is the company’s best-selling model, and works BYD’s 60-foot articulated transit bus is perfect for moving large num- great in medium and large cities—or anywhere customers need to trans- bers of passengers. With a capacity of up to 45 seated passengers plus port larger numbers of passengers, but don’t need the extended capac- 65 standing (110 total), it is ideal for urban transit systems and high-vol- ity of BYD’s 60-foot articulated bus. ume shuttles of all kinds—including airports, sport venues, performing Using no fossil fuels of any kind, BYD’s battery-electric buses are the arts centers, and parking. cleanest, safest, most cost-effective way to move people from point to Using no fossil fuels of any kind, BYD’s battery-electric buses are the point. cleanest, safest, most cost-effective way to move people from point to BYD brings dependable, zero-emission service to public transporta- point. tion, university campuses, airports and corporate campuses—all at a BYD brings dependable, zero-emission service to public transporta- lower total cost of ownership than diesel or CNG. Clean air and quiet tion, university campuses, airports and corporate campuses—all at a communities now go hand-in-hand with affordable transportation. lower total cost of ownership than diesel or CNG. Clean air and quiet communities now go hand-in-hand with affordable transportation. BYD 1800 S Figueroa Street, BYD Los Angeles, CA 90015 1800 S Figueroa Street, Phone: 800-BYD-AUTO Los Angeles, CA 90015 Email: [email protected] Phone: 800-BYD-AUTO Website: www.byd.com Email: [email protected] Website: www.byd.com

Model...... K9 Model ...... K11 Length...... 40.9’ Length...... 60.7’ Width...... 101.6” Width...... 101.6” Height...... 138.6” Height...... 138.6” Engine...... Wheel-hub motors Engine...... Wheel-hub motors Electrical System ...... Zero-emissions high voltage Electrical System ...... Zero-emissions high voltage Chassis...... Three-steel Chassis...... Three-steel HVAC...... High-tech BYD, optimized for electrical propulsion HVAC...... High-tech BYD, optimized for electrical propulsion Wheelchair Lift ...... Ricon Wheelchair Lift ...... Ricon Steering...... Douglas, tilt and telescope Steering...... Douglas, tilt and telescope Suspension...... Air (with mechanical) Suspension ...... Air suspension Seating Capacity...... Up to 41+1 Seating Capacity...... Up to 45+1 Wheelbase...... 284” Wheelbase...... 238.5/275.6”

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BUSLINE VEHICLE SHOWCASE:

BYD Prevost

Prevost X3-45 Commuter Coach

The iconic Prevost X3-45® sets a higher standard for a unique and upscale intercity commuter coach. The X3-45 Commuter™ provides a smooth, quiet ride for a relaxing commuting environment. Designed to provide quality, per- formance, and safety. Double Decker Buy America compliant, Exova certified for structural integrity and Altoona tested for superior product value and lifecycle efficiency, the X3-45 Commuter coach offers proven performance for the nation’s most demanding commuter BYD’s all-new 45-foot double decker coach is turning heads routes. Developed with a focus on transit operation concerns such as passenger around the world. Ideal as a sightseeing coach or a transit bus where safety, accessibility, low operation costs and ease of maintenance, the vehicle high capacity is needed, but a longer articulated bus might not be offers the lowest overall height in the premium intercity coach market; while practical. Upper and lower levels provide panoramic views of the maintaining a best-in-class floor-to-ceiling height of 80 inches. A rider’s com- landscape and tourist attractions. mute is remarkably smooth and comfortable thanks to the longest wheelbase in the industry, while accessibility is enhanced by the revolutionary Swap & Plug Passengers will experience one of the most comfortable rides avail- Wheelchair Lift system, front kneeling suspension, and bi-fold doors that open able—and step off feeling good about their contribution to cleaner air. to a passenger-friendly stairway in the expansive entrance. Using no fossil fuels of any kind, BYD’s coachs are the cleanest, safest, The Prevost X3-45 Commuter includes three-point seat belts on a 20G rated most cost-effective way to move people from point to point. welded rail system for an exceptionally secure passenger environment. Addi- tionally, the coach can be outfitted with a WiFi system, state-of-the-art sound and video, and electrical outlets at each seat to keep passengers plugged in BYD and in touch while commuting. 1800 S Figueroa Street, Prevost: 7900 National Service Rd., Greensboro, NC 27409 Los Angeles, CA 90015 Tel: 877-773-8678 Email: [email protected] Phone: 800-BYD-AUTO Website: www.prevostcar.com Email: [email protected] Website: www.byd.com Model...... Prevost X3-45 Commuter Coach Seating Capacity ...... 57 Length...... 45’ Width ...... 102” Height...... 134” Wheelbase...... 334.5” Model...... Double decker Overhang (front/rear)...... 72.30”; 86.60” Length...... 45’ Inside Height (min./max.) ...... Floor to ceiling - 80” Width ...... 102” Turning Radius...... 45.6’ Height...... 160.2” Tire Size...... 315/80 R22.5 Engine...... Wheel-hub motors Engine ...... EPA Compliant Volvo D13 w/DPF and SCR, 445 HP, 13L Electrical System ...... Zero-emissions high voltage Transmission ...... Allison World, 5th gen., 6-speed auto. trans. Brakes...... All-Wheel disc. w/ABS Chassis...... Three-steel Fuel Tank Capacity ...... 183 U.S. gal. HVAC...... High-tech BYD, optimized for electrical propulsion Air Conditioning ...... Bitzer 4FNCY Wheelchair Lift ...... Ricon Baggage Capacity...... 513 cu. ft. Steering...... Douglas, tilt and telescope Wheelchair Lift Option...... Interchangeable swap & plug Suspension...... Air suspension w/mechanical leveling valves Steering...... Steering wheel w/integrated controls, tilt & telescopic, and Seating Capacity...... Up to 77+1 integral power steering, (variable assistance power steering available) Wheelbase ...... 283.3/53.1” Suspension ...... Wide-stance tuned suspension w/liftable tag axle

September/October 2018 BUSLINE Page 55 busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 56

BUSLINE VEHICLE SHOWCASE:

Nova Bus Alexander Dennis Inc

Enviro500 LFS HEV® (Hybrid Electric Vehicle) Based on the proven performance of the LFS platform, the LFS HEV® Designed exclusively to meet the requirements of the North Amer- (Hybrid Electric Vehicle) upgrades its already advanced fuel-efficient en- ican market, and with various interior specifications, the Enviro500 gineering by adding a powerful, ultra-low emissions hybrid drive to cut is the world’s best-selling 3-axle double-deck bus. Offering the unique fuel and maintenance costs. combination of high capacity and comfort for transit and interurban Given optimal operating conditions, the LFS HEV offers up to 30 per- journeys, Enviro500 is the ideal solution for carrying large numbers cent reduction in fuel consumption and greenhouse gas emissions com- of passengers, while occupying a smaller road space. pared to conventional diesel-powered buses. Other benefits include a Low-floor and easy-to-access, the Enviro500 is constructed on a significant reduction in noise levels, particularly at the rear of the vehi- steel chassis with a lightweight aluminum body structure, making it cle and outside. more fuel efficient with industry-leading reliability, lowest cost-of-own- Nova Bus offers two different types of hybrid systems: parallel and ership and best-in-class aftermarket support. With stunning street pres- series. In both parallel and series vehicles, braking energy normally lost ence, it occupies the same footprint as a conventional single-deck bus, as heat is recuperated through a generator and stored in the rooftop is “Buy America” compliant and Altoona-tested and, due to its low batteries. That’s why hybrid technologies are best suited for frequent height, can operate with ease across the USA and Canada. stop-and-go conditions. Also available, the high-capacity LFS Artic HEV is an attractive alter- native for growing cities focused on sustainable development. Starts and stops are smooth and the ride is stable, even in snowy conditions; the end result is a more enjoyable passenger experience. Developing vehicles to help cities meet their sustainability objectives is part of Nova Bus’ vision to be the leader in green efficiency and Electro Mobility.

Nova Bus: 260 Banker Road, Plattsburgh, NY 12901 Alexander Dennis Inc 518-566-6682 • Fax: 518-957-2002 31566 Railroad Canyon Road #342 Email: [email protected] Canyon Lake, CA 92587-9446 USA Website: www.novabus.com Tel: 951-244-9429 Fax: 951-755-0318 Model ...... LFS HEV Website: www.alexander-dennis.com Seating Capacity...... up to 41 Length...... 40’ Width ...... 102” Model...... Enviro500 Height...... 132” Seating Capacity...... Up to 86 seats Engine ...... Cummins ISB 6.7 280 HP, Length...... 42 ft., 5 in. (12931 mm) Cummins ISL 8.9 330 HP Width...... 8 ft., 3 in. (2520 mm) Traction Drive...... Allison H 40 EP, BAE HDS200 Height ...... 13 ft., 6 in. (4115 mm) Chassis ...... Stainless Steel Integral Engine...... Cummins ISL9 EPA2017 six-cylinder 380 HP Fuel ...... Diesel-electric Hybrid Type of Fuel...... Diesel Air Conditioning...... Thermo King Athenia, MCC Chassis ...... ADI Enviro500 Wheelchair Lift Option...... Lift-U, Fedico Air Conditioning ...... Thermo King Steering...... TRW TAS85 Wheelchair Lift Option...... Ricon 1:6 Suspenion...... ZF Steering ...... ZF

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Almott Introduces High Output Alternators Without Air Ducts Almott USA, the North American affiliate of Almott LTD, announces a series of high output alternators for the transit bus market “that do not re- quire the use of outdated liquid cooling or expensive and cumbersome air ducting systems,” according to the company. Home of the Best Full-Service “The new Almott 25AT series of alternators provide the highest effi- ciency, highest power products on the market, without the need for oil Travel Plaza in Northern Illinois cooling or an expensive and cumbersome air duct; thus reducing installa- tion costs for the fleet by $200- Featuring… $300/bus. The 25AT series includes a 350, 450, and 550 amp product line, which provides the best effi- ciency, highest output and lowest cost/power in the market,” a com- pany press release stated. “The modern transit bus requires more power to meet the increasing elec- Seating for 175, Homestyle Cooking, Daily Specials, trical load requirements of today’s Buffet, Soup & Salad Bar, Full Menu, Carry-Out Existing alternator with air duct market. This requirement is driven by the electrification of many hy- (815) 562-5840 draulic and mechanical components, particularly by high efficiency e-fan cooling systems to replace traditional radiators. “Because the alternators in the market today are inefficient and have poor cooling design, they require an auxiliary ducting system to bring them clean, cool, outside air. The Almott design does not need this cum- bersome and expensive air ducting systems, or the outdated liquid cooling systems. It survives the challenging environment through improved de- sign, higher heat componentry and superior air flow to keep the alternator Super Salad Bar by-the-pound! running cool.” These highly efficient, cool running alternators have the added benefit Stromboli, Pizza, Pasta & more! of lower fuel consumption and longer life to keep fleet operating costs low. Hand-Dipped Ice Cream! Almott LTD is a leading design and manufacturing company dedicated (815) 561-9595 to providing the next generation of high performance electric motors and generators. For additional information, contact Kevin Quinn Designated Bus Parking and at 480-205-9338 or visit www.almottusa. Pull-Thru Fueling Island Florida Department Of Transportation Bus Drivers & Tour Awards HART $2.7 Million Transit Service Development Grant Guides Eat free! The Hillsborough Area Regional Authority (HART) has been awarded $2.7 million in grant funding from the Florida Department of Transportation Mini-Mall — 2 Stores (FDOT) that will support extending TECO Line Streetcar service hours, in- crease frequency, and provide free rides to customers for the next three years. with over 5,000 sq. ft. of shopping! The grant will be used to increase streetcar service from every 20 min- utes to every 15 minutes and provide extended service hours. The in- ATM,Major Credit Cards accepted. creased streetcar service will improve mobility and access by affording residents access to additional job opportunities, and provide enhanced connectivity in downtown, the Channel District and Ybor City. “The enhanced streetcar service will accomplish multiple goals; how- I-39 & Hwy 38, Exit 99 ever, the primary objective is to add another mobility and connectivity Rochelle, IL option for residents, employees, and visitors in downtown Tampa and the city at large,” according to a press release. “The FDOT grant will help boost ridership and increase efficiency of OPEN 24 HOURS the TECO Line Streetcar System, providing greater opportunity for the authority to provide a commuter service that meets the growing needs of Tampa's downtown community.” Please call ahead! Visit www.goHART.org. September/October 2018 BUSLINE Page 57 busline0918.FINAL.qxp_Layout 1 8/17/18 10:21 AM Page 58

Irizar Creating Its Own Company - Irizar USA LLC According to a press release, “Irizar is creating its own company, Irizar at Irizar USA, know that providing quality second to none, and VIP USA LLC, which will be headquartered in Las Vegas, NV. The company concierge level service at all times is key to a strong future in the market. is already well positioned to carry forward the distribution and aftersales “Irizar will continue its strategy of working elbow to elbow with op- support of the Irizar i6 motorcoach by recruiting the well qualified team erators to provide them with top quality products and services tailored members who have been a part of the initial chapter of introducing the to their needs, and position the company in the market as a premium brand to the market. coach brand. “The range of products in the current catalog includes the 45-foot (13.7 m) i6 motorcoach, which comes in two height versions, and the SuperCargo version, offering best-in-class storage capacity. The Irizar i6 motorcoach combines reliability, safety and profitability with service.” For more information, contact www.irizar.com.

Alexander Dennis Inc To Supply Electric Double Deck Buses In North America

“Irizar USA will move forward with the marketing, sales and support According to a press release, “Alexander Dennis’ first Enviro500EV of the Irizar i6 motorcoach, an integral chassis designed 45-foot luxury electric double deck buses will be delivered to Foothill Transit in Califor- motorcoach, but a new phase will now start with renewed enthusiasm. nia in 2019. Irizar is a coach manufacturer with 129 years of experience and over 3,300 “Foothill Transit first demonstrated the ADI Enviro500 double deck bus employees. Irizar USA is a direct extension of Irizar. The establishment on its downtown Los Angeles routes in October 2016. Building on the of Irizar USA is designed to ensure sustainable success in the U.S. market 13-foot, 6-inch model, which Foothill Transit trialed, the Enviro500EV and to operate in a manner consistent with the guiding principles and core double deck will carry more than twice the number of passengers which values of the Irizar brand: safety, reliability, aftersales service, cost of own- are currently transported in the existing single deck vehicles, despite oc- ership, customization, passenger comfort and innovation.” cupying the same road footprint,” according to a press release. Irizar said, “At the Irizar Group, we are completely dedicated to the commitment to remain close to our clients, adapting to their needs and en- suring quality and service always. Leadership at Irizar, and the entire team

RFP #1905 Notice is hereby given that proposals will be received by the City of Culver City, California, for furnishing the following: AUTOMATIC VEHICLE WASH SYSTEM REPLACEMENT

In strict accordance with the Specifications on file in the office of the CULVER CITY PURCHASING DIVISION, 4343 Duquesne “Deploying the Enviro500EV will be transformative for Los Angeles Avenue, Culver City, California, 90232. Copies of specifications and and for the United States,” said Doran Barnes, executive director of proposal documents may be obtained from the City’s website at Foothill Transit. “No other transit agency in the country utilizes this tech- http://www.culvercity.org/city-hall/information/bidding-contract- nology on commuter express routes. And adding seats without increasing opportunities. Any and all changes in the RFP will be made by written traffic congestion or local greenhouse gas emissions is the ultimate benefit addendum, which shall be issued by the City to all prospective bidders for one of the nation’s most heavily traveled corridors.” who have registered for the RFP via the City’s website. The Alexander Dennis Enviro500 three-axle double deck bus is founded on its flexible platform approach to meet market requirements and local One original, one electronic, and three copies of the proposal must specifications around the globe. Working in partnership with individual be submitted in an envelope to the CITY CLERK at CITY HALL, customers, these high capacity transit and commuter vehicles are designed 9770 Culver Boulevard, Culver City, California, 90232, not later with a range of options and specifications customized to meet local re- than 3:00 p.m. on Thursday, September 6, 2018, at which time they quirements and the customers’ operational objectives. Two height variants will be opened at the City Clerk’s Desk on the First Floor of City are offered in North America at 13-foot 6-inches (4.1m) and 12-foot 10- Hall. Late submissions will not be accepted. Facsimile proposals inches (3.9m, Enviro500 SuperLo). will not be accepted. Any proposer may withdraw his proposal, without obligation, at any time prior to the scheduled closing time “We’re now seeing increasing global demand for electric buses which for receipt of proposals. A withdrawal will not be effective unless combine the same high passenger capacity and outstanding comfort, with made personally or by telephonic notification received prior to the zero emission technology,” said Robert Davey, president of Alexander closing date. Proposals may later be referred to the City Council for Dennis. “As congestion and local air quality challenges remain top of appropriate action. The City reserves the right to reject any or all every transit authorities’ agenda, we’re excited to raise the bar in Los An- proposals as the best interests of the City may dictate. geles County with transit pioneer, Foothill Transit, and heavy-duty electric vehicle technology innovator, Proterra.”

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Always close to you

Irizar USA 100 Cassia Way, Henderson 89014, NV +1 702 431 0707

www.irizarusa.com

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