APPROVED by the Annual General Shareholders' Meeting of OJSC
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APPROVED by the Annual General Shareholders’ Meeting of OJSC Rostelecom June 14, 2012 Minutes #1 dated June 18, 2012 ANNUAL REPORT FOR THE LONG-DISTANCE AND INTERNATIONAL TELECOMMUNICATIONS OPEN JOINT STOCK COMPANY ROSTELECOM BASED ON YEAR 2011 RESULTS President of OJSC Rostelecom s/s A. Yu. Provorotov Chief Accountant of OJSC Rostelecom s/s R.A. Frolov April 27, 2012 Moscow, 2012 ANNUAL REPORT CONTENTS OJSC ROSTELECOM AT A GLANCE ............................................................................................................. 4 THE CHAIRMAN’S STATEMENT ..................................................................................................................... 5 THE PRESIDENT’S MESSAGE ........................................................................................................................ 6 CALENDAR OF 2011 EVENTS ......................................................................................................................... 8 THE COMPANY’S POSITION IN THE INDUSTRY ......................................................................................... 10 THE COMPANY AND THE BOARD OF DIRECTORS’ REVIEW OF THE YEAR 2011 ................................ 15 GUARANTEE OF HIGH QUALITY COMMUNICATION SERVICES ........................................................... 16 DEVELOPING RETAIL RELATIONSHIPS .................................................................................................. 17 RUSSIAN OPERATORS MARKET .............................................................................................................. 17 TRADITIONAL TELEPHONY SERVICES ................................................................................................... 17 DATA TRANSMISSION AND TELEMATIC SERVICES .............................................................................. 19 MOBILE SERVICES ..................................................................................................................................... 22 LEASED LINE SERVICES ........................................................................................................................... 22 BROADCASTING AND TELEVISION .......................................................................................................... 24 INTELLIGENT NETWORK SERVICES........................................................................................................ 24 COOPERATION WITH GOVERNMENT ENTITIES .................................................................................... 25 THE SOCHI 2014 OLYMPIC WINTER GAMES .......................................................................................... 27 ELECTRONIC GOVERNMENT PROJECT ................................................................................................. 28 OPERATING AND FINANCIAL RESULTS .................................................................................................. 32 ENERGY RESOURCES USED ................................................................................................................... 33 COMPANIES WITHIN THE ROSTELECOM GROUP ................................................................................. 34 THE COMPANY’S DEVELOPMENT PRIORITIES AND PLANS ................................................................... 36 TELECOMMUNICATIONS NETWORK OF OJSC ROSTELECOM ............................................................... 38 TELECOMMUNICATION NETWORK DEVELOPMENT DUE TO THE REORGANIZATION ..................... 38 COMMUNICATION NETWORK ................................................................................................................... 39 REALIZATION OF INVESTMENT PROGRAMS ......................................................................................... 42 RISK MANAGEMENT ...................................................................................................................................... 45 CORPORATE GOVERNANCE ........................................................................................................................ 57 SHARE CAPITAL ......................................................................................................................................... 59 GENERAL MEETING OF SHAREHOLDERS .............................................................................................. 64 THE BOARD OF DIRECTORS .................................................................................................................... 65 THE PRESIDENT AND THE MANAGEMENT BOARD ............................................................................... 71 THE AUDITING COMMISSION ................................................................................................................... 74 SOCIAL RESPONSIBILITY .......................................................................................................................... 75 THE COMPANY’S SIGNIFICANT TRANSACTIONS ................................................................................... 80 DATA ON THE ACTUAL EXECUTION RESULTS OF LAWS AND REGULATIONS OF THE PRESIDENT AND THE GOVERNMENT OF THE RUSSIAN FEDERATION ...................................................................... 81 CONTACT INFORMATION ............................................................................................................................. 86 2 ANNUAL REPORT CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS Certain statements in this Annual Report for OJSC Rostelecom (hereafter referred to as Rostelecom or the company) summarizing the results of 2011(hereafter referred to as the Annual Report) are so-called forward- looking statements. Those forward-looking statements include, but are not limited to: • The management’s assessment of the company’s future operation and financial results, as well as forecasts of the present value of future cash flows and related factors; • The company’s plans to participate in the charter capital of other organizations; • The company’s anticipated capital expenditures and plans to construct and modernize its network; • The company’s expectations as to the growth of demand for its services and plans relating to the expansion of its range of services and their pricing; • The company’s plans with respect to improving its corporate governance practices; • The company’s expectations as to its position in the telecommunications market and the development of the market segments within which the company operates; • Economic outlook and expected industry trends; • The company’s expectations as to the regulation of the Russian telecommunication industry and assessment of the impact of regulatory initiatives on the company’s activity; • Other statements regarding matters that are not of historical fact. Such forward-looking statements are subject to risks, uncertainties and other factors, which could cause actual results to differ from those expressed or implied by these forward-looking statements. These risks, uncertainties and other factors include: • Risks relating to changes in political, economic, and social conditions in the Russian Federation as well as changes in global economic conditions; • Risks relating to Russian legislation, legal control, and taxation, including laws, regulations, decrees and decisions governing the Russian telecommunication industry, securities industry, as well as currency and exchange controls relating to Russian entities and their official interpretation by regulatory bodies; • Risks relating to the company’s operations, including the achievement of the anticipated results, levels of profitability and growth, ability to create and meet demand for the company’s services, including their promotions, and the ability of the company to remain competitive in a Russian liberalized telecommunications market; • Technological risks associated with the functioning and development of telecommunication infrastructure, technological innovations, and the convergence of technologies; • Other risks and uncertainties. For a more detailed discussion of these and other factors, see this Annual Report and the company’s other public documents. Most of these factors are beyond the company’s control or prediction, Given these and other uncertainties, readers are cautioned not to place undue reliance on any of the forward-looking statements contained herein or otherwise. The Company does not undertake any obligations to release publicly any revisions to these forward-looking statements (which are made as of the date hereof) to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events, except as may be required under applicable laws. 3 ANNUAL REPORT OJSC ROSTELECOM AT A GLANCE Now considered Russia’s leading telecommunications provider, long-distance and international telecommunications Open Joint Stock Company Rostelecom (hereinafter referred to as OJSC Rostelecom, Rostelecom or the Company), was originally organized in the form of a national telecommunications company in Russia. The Company has existed in its current form since April of 2011, when national long-distance operator Rostelecom consolidated with interregional telecommunication companies OJSC Center Telecom, OJSC North-West Telecom, OJSC UTK, OJSC Volga Telecom, OJSC Uralsvyazinform, OJSC Sibirtelecom, OJSC Far East Telecom and OJSC Dagsvyazinform (hereinafter referred to as ITCs and Dagsvyazinform). The newly merged company decided to continue operating under the brand Rostelecom, which, according