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The CSSS du Cœur-de-l’Île Having trouble finding You have received this booklet because you live within the territory of the CSSS du Cœur-de-l’Île, a health and social your way around the services centre. The CSSS du Cœur-de-l’Île was created in 2004. It is comprised health care system? of the Hôpital Jean-Talon, the CLSC de La Petite-Patrie, the CLSC de Villeray, as well the Gouin and Auclair CHSLDs (residential and long-term care centers). The CSSS du Cœur-de-l’Île works closely with the medical clinics and community organizations within its territory. The mission of the CSSS is to: Visit www.santemontreal.qc.ca • Help you obtain the health and social services you need as soon as possible. the virtual portal of the Montreal • Offer high-quality services to its users, including the residents Health Care Network of its residential and long-term care centre. • Encourage you to adopt a healthy lifestyle. • Contribute, with its local and regional partners, to the improvement of public health within its territory. With nearly 2000 employees, 200 doctors and an annual budget of over $110M, it plays a leading role in the economic and community life of your neighbourhood. The CSSS du Cœur-de-l’Île is a member of the Montreal Network of Health Promoting Hospitals and CSSSs, which is affiliated with the World Health Organization (WHO). Access to Health Care in Your Neighbourhood is a joint publication of the CSSS du Cœur-de-l’Île and the Agence de la santé et des services sociaux de Montréal. The masculine is used in its generic form and indicates both men and women. © Agence de la santé et des services sociaux de Montréal, 2009 Legal deposit – Bibliothèque nationale du Québec, 2009 ISBN 978-2-89510-598-5 for the series (print version) ISBN 978-2-89510-599-2 for the series (PDF version) ISBN 978-2-89510-616-6 (print version) Quick reference guide ISBN 978-2-89510-617-3 (PDF version) For information on Une version française est disponible sur demande. the CSSS du Cœur-de-l’Île, visit: Veuillez appeler au 514 376-4141 ou au 514 273-4508. www.cssscoeurdelile.qc.ca For additional copies, please call 514-376-4141 or 514-273-4508. You can AS2010-CDI-A download this Quick Reference Guide by visiting www.cssscoeurdelile.qc.ca MEDICAL RESOURCES* FACILITIES 1 Centre médical Colombus RESIDENTIAL AND LONG- HOSPITAL 1140 Jean-Talon Street East TERM CARE CENTRES 18 Hôpital Jean-Talon 514-270-2141 14 Centre d’hébergement 1385 Jean-Talon Street East H1N1 2 Clinique d’urgence Auclair 514-495-6767 Saint-Denis 6910 Boyer Street 8415 Saint-Denis Street 514-272-3011 Flu Virus 514-388-5723 15 Centre d’hébergement 3 Clinique Forcemedic Paul-Gouin 1021 Jean-Talon Street 5900 De Saint-Vallier Street 514-787-1818 514-273-3681 D’I BER 4 Clinique médicale 1969 VILLE 1969 Rosemont Boulevard CLSCS 514-274-7344 16 CLSC de La Petite-Patrie 5 NC Clinique médicale 6520 De Saint-Vallier Street 514-273-4508 D’Iberville Prevention and good hygiene are the first 6930 Papineau E DE LORIM 1. 6930 Papineau Avenue 17 CLSC de Villeray actions to take: 10 514-722-0000 1425 Jarry Street East 17 12 IER • Wash your hands often. 6 Clinique médicale 514-376-4141 MÉTROPOLITAIN • Cough or sneeze into your elbow or shoulder instead Beaubien – Des Érables 7 2175 Beaubien Street East of your hands. PAPIN 514-721-6560 • Use soap and water or a domestic disinfectant EAU 7 Clinique médicale to clean contaminated surfaces. de Bordeaux 1997 Jean-Talon Street East 18 6 514-722-2136 5 Fabre PayP attention to information campaigns 8 Clinique médicale Crémazie 2. aabout vaccination, particularly if you, or a de Castelnau 2 785 De Castelnau Street East 9 lloved one, are among the groups most likely 514-277-4143 SAINT-HUBERT 1 R to suffer complications: 9 Clinique médicale Jarry NGE 4 Jarry/Lajeunesse A • Pregnant women 3 529 Jarry Street East 8 BÉL • Children 6 months to less than 5 years 514-277-4111 • The chronically ill under 65 years 10 Clinique médicale SAINT-D 14 E Jeanne-Mance NIS • Household contacts and care providers of 7820 Marquette Street infants under 6 months or persons who are 514-729-6371 AINE Jean-Talon T N immunocompromised I L 11 CLSC de La Petite-Patrie O S AINT 13 6520 De Saint-Vallier Street -LAURENT BEAUBIE 514-273-4508 TROP RY É Keep informed about the actions to take 12 CLSC de Villeray M JAR 16 11 3. iif you have flu symptoms: 1425 Jarry Street East ONT 514-376-4141 De Castelneau • Consult the Beaubien EM Self-careelf-careare GuideGuuideu OS 13 Polyclinique 6897 15 R • Call Info-Santéé 6897 Saint-Denis Street LON 514-271-4693 EAN-TA J N Rosemont 00,25 0,5 To obtain information CHEMIN D about vaccination and consultation points E FER CP KILOMÈTRE www.santemontreal.qc.ca Services Québec 514 644-4545 NC : NETWORK CLINIC (CLINIQUE-RÉSEAU) Consult regularly The sites indicated by the dots on the map are approximate. Remember to check * Only the clinics with several doctors and that offer general medical the office hours www.pandemiequebec.gouv.qc.ca services are included in this booklet. before you go. Table of Contents Need to see a Doctor or Nurse? 3 Medical Resources in Your Neighbourhood 3 If You are Looking for a Family Doctor 7 Seeing a Specialist 9 Seeing a Nurse 10 The CSSS du Cœur-de-l’Île: At Your Service 12 Specialized Clinics 12 Blood Tests and Other Tests 14 Women’s Health 15 Men’s Health 16 Sexual Health 17 Services for Seniors and People with Decreased Independence 18 Birth and Children’s Services 20 Services for Children, Parents and Families 22 Youth Services 23 Home Care Services 24 Psychological and Social Support 25 Vaccinations 26 Getting Help 27 Elder Abuse and Neglect 27 Sexual Assault 27 Family Crisis 28 Intellectual Desability (ID) and Pervasive Developmental Disorders (PDD) 28 Depression 28 Gays and Lesbians Experiencing Distress or Violence 29 Substance Abuse, Alcoholism and Compulsive Gambling 29 Unwanted Pregnancy 32 Youth at Risk 33 Suicide 33 Spousal and Domestic Violence 34 Improving Services 35 Becoming a Volunteer 36 Foundations that Invest in your Health and Well-Being 37 FOR ALL EMERGENCIES Need to See a Doctor 9-1-1 or Nurse? POISON CENTRE Medical Resources 1-800-463-5060 in Your Neighbourhood The list of medical clinics in your neighbourhood appears on the map at the beginning of this booklet. INFO-SANTÉINFO SANTÉ The CSSS du Cœur-de-l’Île also offers medical services by appointment or on a walk-in basis • If you are concerned about your health or the health of a loved one • If you don’t know how to access services or resources in the health and social services network CLSC de La Petite-Patrie: 514-273-4508 • Or to find out about the services in your neighbourhood: CLSC de Villeray: 514-376-4141 contact Info-Santé! www.cssscoeurdelile.qc.ca A nurse will answer The list of clinics that offer medical services without an twenty-four hours a day, appointment (updated on a regular basis) is also available seven days a week. at your neighbourhood CLSC. Network Clinics HEALTH INSURANCE CARD Network Clinics were created to improve access to medical services in Montreal and to reduce the number of visits to In Quebec, you must have a health insurance card to hospital emergency departments. Most of these clinics are receive services free of charge in a health care institution. accessible without an appointment seven days a week, including It is therefore important to get a card and keep it with Holidays. They also offer on-site radiology and lab services. you. When your health insurance card is about to expire, the Régie de l’assurance maladie du Québec (RAMQ) will automatically send you a renewal form. You must then The network clinics in your neighbourhood: go to a CLSC with the required photos and documents so that your renewal can be validated. Ensure that you – Clinique-médicale 6930 Papineau change your address with the RAMQ when you move. – CLSC de Villeray and – CLSC de La Petite-Patrie RAMQ: 514-864-3411 or 1-800-561-9749 www.ramq.gouv.qc.ca Without an appointment Clinique-réseau du Cœur-de-l’Île 6930 Papineau Avenue Villeray–Saint-Michel–Parc-Extension Borough PHARMACY 514-722-0000 The only 24-hour pharmacy Pharmacie Gilles Dubois 5122 Côte-des-Neiges Road 514-737-4415 3 The majority of these clinics Other Montreal Region are accessible without an appointment Network Clinics seven days a week, including Holidays. WEST MONTREAL CENTRAL MONTREAL Centre d’urgence Saint-Laurent 514-747-2555 Herzl Family Practice Centre 514-340-8253 300 Marcel-Laurin Boulevard, Suite 121 5790 Côte-des-Neiges Road, 2nd Floor Saint-Laurent Borough Côte-des-Neiges–Notre-Dame-de-Grâce Borough Centre d’urgence Salaberry 514-337-4772 Clinique médicale 1851 514-524-7564 2758 de Salaberry Street, Galeries Normandie 1851 Sherbrooke Street East, Suite 101 Ahuntsic-Cartierville Borough Plateau Mont-Royal Borough Brunswick Medical Centre 514-426-6677 Clinique médicale de la Cité 514-281-1722 143 Frontenac Avenue 300 Léo-Pariseau Street, Suite 900 City of Pointe-Claire Plateau-Mont-Royal Borough Centre médical Métro Monk 514-769-9999 Clinique médicale Diamant 514-731-5994 2376 Allard Street 5885 Côte-des-Neiges Road, Suite 201 Sud-Ouest Borough Côte-des-Neiges–Notre-Dame-de-Grâce Borough Queen Elizabeth Urgent Care Clinic 514-481-4343 Clinique Médimax 514-287-2683 2100 Marlowe Avenue Complexe Desjardins Côte-des-Neiges–Notre-Dame-de-Grâce Borough 150 Sainte-Catherine Street West, Hotel Tower, 4th Floor Ville-Marie Borough Clinique médicale de l’Ouest 514-765-3600 4647 Verdun Street (before January 2010) Clinique médicale Métro Médic Centre-Ville 514-932-2122 4475 Bannantyne
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  • Health and Social Service Resources for English-Speaking Communities in the East End of Montreal

    Health and Social Service Resources for English-Speaking Communities in the East End of Montreal

    The East Island Network for English Language Services Le Réseau de l'Est de l'Île pour les services en anglais Health and Social Service Resources for English-Speaking Communities in the East End of Montreal 2018 Health and Social Service Resources for English-Speaking Communities in the East End of Montreal 2018 Updated Summer 2018 Developed by Le Réseau de l'Est de l'Île pour les services en anglais The East Island Network for English Language Services 8370 Lacordaire Boulevard, suite 312 St-Léonard, QC H1R 3Y6 Telephone: (514) 955-8370 ext. 2217 Fax: (514) 274-1325 Email: [email protected] Website: www.reisa.ca Notice of Keeping Information Current: Please note that the information contained in this document is subject to change. REISA will not be held responsible for any content that may be out of date. Do not hesitate to contact us if you have any questions or comments. MISSION REISA, a community organization, works to increase access to health and social services in English for residents of Montreal’s East end, through collaboration with public, private and community stakeholders. PROFILE According to a study by the Community Health and Social Services Network (CHSSN) and Pocock (2014), English-speaking communities in the East end of the island represent a significant 14,8% of the area’s population. However, it is common that the needs of these communities are overlooked. REISA seeks to promote the English language as a communication tool and not as the language of work, in areas where minority groups are more comfortable receiving services in English than in French.