Issue 62 Winter 2011

An interview with CEEMAN Champion Award 2011 winners

Revealing Hidden Champions in CEE, Turkey, and Kazakhstan

Program Seminar and IMTA 2012 welcome applications

Content

A Word from President of CEEMAN

2 An Interview with CEEMAN Champions 2011

From the CEEMAN office 7 Are We Ready for the Challenge? 9 CEEMAN Annual Meeting 12 Winners of the 17th CEEMAN Case Writing Competition 13 CEEMAN and PRME 15 Success of the International Conference “Hidden Champions in CEE and Dynamically Changing Environments” in Vienna 17 Program for the “Infantry that Wins the War” 18 Faculty Development is Vital 20 IMTA Alumni Conference and International Teaching Week 2012 21 News from Challenge:Future 22 IQA: What Is It All About?

Welcome new members 25 Glasgow School for Business and Society, UK 26 Marin Barleti University, Albania

News from our members 27 BSL Awards an Honorary Degree to Claude Nicollier and Sung-Joo Kim 28 Developing a Common Vision: St Petersburg State Polytechnic University and ESB Business School Reutlingen Start Joint MBA Program 29 Eurasian Higher Business School Started by the Eurasian Open Institute, Russia 30 HHL – Leipzig Graduate School of Management, Germany 31 IEDC-Bled School of Management, 33 International Academy of Business, Kazakhstan 34 MIM-Kyiv Launches National Business Platform 35 ISM University of Management and Economics, Lithuania 36 Doing Business in Eastern Europe: Flash-Light from kmbs 37 LvBS: Competences of Responsible Leaders in CEE 37 Moscow International Higher Business School “MIRBIS”, Russia 38 Plekhanov University Social Research Project 39 RISEBA - University that Changes the City 39 Rotterdam School of Management, Erasmus University, the Netherlands 40 SBS Swiss Business School 41 Tallinn School of Economics and Business Administration, Tallinn University of Technology, Estonia 42 Ural State University of Economics – Host of the Eurasian Economic Youth Forum 43 New Erasmus Mundus Project at the Warsaw School of Economics

News from partner associations 44 Baltic Management Developement Association – BMDA

Books 45 The Vision and the Voices of IEDC-Bled School of Management A Word from President of CEEMAN

Dear Colleagues and Friends, Faculty development is the key precondition The winter issue of CEEMAN News is always an for business schools to effectively respond to opportunity to reflect on our work in the passing the new challenges. Therefore it remains as the year and think of the challenges that are in front main priority of our association. The 13th edition of us in the year to come. of CEEMAN’s major faculty development pro- gram – the International Management Teachers Last December, we expressed our convince- Academy (IMTA) is scheduled for 10-22 June 2012. ment that the depth, and above all the nature, For the first time, IMTA will have, besides discipli- of the crisis required from businesses, govern- nary tracks in Finance, , Marketing, ments, other social partners, as well as from and Strategy, also a new track on teaching busi- management development institutions, to rethink ness ethics, CSR and sustainable development. their traditional practices and search for new You are invited to consider the participation of approaches for creating value. This was one your faculty in IMTA 2012 already now. of the messages also from the 19th CEEMAN Annual Conference “Management Education PRME activities are representing a permanent in a Changing World: Are We Ready for the concern of CEEMAN, and we are preparing our Challenge?” held in Tbilisi, Georgia, where 130 contribution for the 3rd PRME Global Forum, to be participants from 32 countries had the oppor- held in June in Rio de Janeiro. tunity to enjoy the professionalism combined CEEMAN will continue also with other programs with the warmest hospitality from our hosts, the and efforts aimed at developing capabilities of Caucasus School of Business, Caucasus University well-rounded management educators who will and our friends Kakha Shengelia and his excel- be able to cope with the challenges of the future. lent team headed by Boris Lezhava. The seventh IMTA Alumni Conference, to be held The international research and the conference in April 2012 in Vilnius, offers the opportunity to on “Hidden Champions in CEE and Dynamically discuss how IMTA Alumni Association could con- Changing Environments”, held in November in tribute to all this. Vienna, Austria provided answers to some of the The eighth edition of CEEMAN’s Program questions raised in Tbilisi. They revealed that there Management Seminar that takes place on 2-4 are many innovative and high-growth compa- April 2012 in Bled will be another one of CEEMAN’s nies in dynamically changing environments that contribution to the development of operational have succeeded in becoming regional and excellence of its members and other interested global leaders in their respective industries and/ institutions. or niches. They also proved again that busi- With your support and help, CEEMAN has ness schools from the region have remarkable marked 2011 as another successful year. While research potential that is capable of producing a thanking you for your contribution, let me body of knowledge that business schools need to also express my strong belief that by working improve their overall quality and relevance. together we can achieve even more in 2012. I Business schools need to innovate and improve in warmly welcome you to the activities planned all key aspects of their performance and develop- for 2012, and wish you a most Prosperous and ment. In this respect, the high quality of nomina- Happy New Year. tions for the 2011 CEEMAN Champion Awards demonstrated remarkable results. Let me use this opportunity to congratulate the winners of the Yours, CEEMAN 2011 Champion Awards for their outstand- ing achievements in the areas of academic and practice-based research, teaching, course design/ program development, institutional management, and responsible management education. Danica Purg An Interview with CEEMAN Champions 2011

By Milenko Gudić CEEMAN’s efforts to promote and foster excellence in the areas considered as critical for the success in business education and management development continued through the second edition of the CEEMAN Champions Award. In 2011, the Awards were given for outstanding individual achievements in academic and practice-based research, teaching, institutional management, and for the first time, also in the area of responsible management education. The winners of the CEEMAN Champion Awards 2011 are: ■ Michael Netzley, Singapore Management University, Singapore (in teaching category) ■ Ruth Alas, Estonian Business School, Estonia (in academic research) ■ Sean Meehan, IMD International, (in practice-based research) ■ Andrzej Kozminski, Kozminski University, Poland (in institutional management) ■ W Michael Hoffman, Center for Business Ethics, Bentley University, US (in responsible management education). The awards were announced at the gala dinner of the 19th CEEMAN Annual Conference in Tbilisi, Georgia on 23 September, where CEEMAN President Danica Purg congratulated the winners and delivered the Awards to those who were present (Ruth Alas and Sean Meehan). Traditionally, CEEMAN interviews represent opportunities for CEEMAN readership to learn more from those whose achievements and experiences could offer learning lessons of a broader value. CEEMAN Champions are among those from whom we get food for thought and who inspire us for continuing our own strives for excellence and outstanding achievements. For this reason, we asked the Champions to respond to the questions that were relevant for the respective 2 areas of their excellence, business education, and leadership development in general. We also wanted to understand their perspective on how these awards were perceived in their respective institutions.

Milenko Gudić: Ruth, the Estonian Business School A paradigm shift is needed to move our focus emphasized in your nomination for CEEMAN from technical systems to social systems in Interview Champion Awards in Academic Research your management; more emphasis should be contribution to a better understanding, and man- laid on teaching human resource manage- aging (or preventing) the crisis and organizational ment – including diversity issues; change and change management processes in different crisis management should be guaranteed as cultural and institutional contexts. How relevant a secure and definite place in the curriculum; are your research findings for the current crisis in our teaching, the theories of individual and and change that many businesses and societies organizational learning should emphasize the at large are facing globally? differences in the factors that influence learning Ruth Alas: Changes taking place in the global and in groups with different backgrounds and demo- local landscape continuously force organizations graphic data; management by values should to change and therefore, require change manage- be more emphasized. ment. The triangular and process models, which MG: Academic research in CEE and dynamically resulted from my research, provide useful tools for changing environments is still lagging behind planning and implementing changes, as well as, management research in established econo- for preventing a crisis and for recovering from it. mies. How do you see the research potential of However, there are also some broader implications the region and what do business schools and of our research that I have been working on. their associations need to do to close the gap? area. The focus in not confined to topic – but to the activity as well. I try to keep all my teaching, public speaking and consulting on this area also. Secondly, I use the classroom as a research laboratory. I am lucky to work at an institution where working with executives is a passion not a sideline. Every week, I can take my current ideas to the classroom, share them with executives and hear their challenges, objections and vivid examples illustrating the strong and weak points of frameworks I have proposed. This feedback loop system at IMD amounts to an example of Ruth Alas and Jim Ellert, CEEMAN Champion Awards jury member the rapid prototyping model so in vogue today in innovation circles. RA: Researchers from CEE should be more actively MG: How do you see the future of practice- involved in the European and broader research. based research in the context of dramatic The potential is there, but more efforts are needed changes taking place in the world and our to activate it and focus on some of the key ques- inability to either provide good answers for the tions that we all are facing. My personal experi- pressing issues or to ask the right questions that ence with organizing a research community in would enable us to better understand the chang- several countries in change and crisis manage- ing business and social landscape, and the ment and business ethics has been quite positive. need for management development industry to By representing Estonia in international research respond to all these changes? networks such as GLOBE society, Cranet network and others, we have succeeded in organizing SM: We live in interesting times. Really, for aca- conferences and symposia in different locations, demics, and particularly for academics wishing from Tallinn to various Academy of Management to contribute actively to finding a way forward meetings in the US, as well as a workshop series on in a situation where there is no relevant histori- Organizational Change and Development under cal reference, this is a hugely exciting moment EIASM. In 2011, Estonian Business School organized in history. This is an opportunity to really have the EURAM conference with almost 800 partici- impact. Impact can only be defined today by pants in Tallinn. These are only some examples of helping a company (not an executive) bring how we could further promote and mobilize the survive and thrive strategies to life. Boards need research potential of our region. to understand how scarce investment resources are contributing to short and medium term goals. Associations like CEEMAN could play a role in Business schools need to be able to demonstrate global projects, and also in the development of they can make this contribution. If we can- research and publishing capabilities (eg, IMTA not show that our insights will impact practice, Module on Research and Publishing) and infra- boards will decline the ‘opportunity’ to support structure (eg, Baltic Journal of Management, etc). us. The days of soft support for business schools 3 Good examples for this are CEEMAN’s research are over. Government support and subsidies do projects on poverty related issues. not look as realistic option. We all have (or will MG: Sean, in your nomination for CEEMAN have to) pay our way in full. We will be market- Champion Awards in Practice-Based Research tested to the hilt. Yes, practice-oriented research IMD stated a high value of your will thrive in this environment. Interview research output for the school’s educational pro- MG: Michael, your nomination for the CEEMAN grams and its international prestige. What are Champion Award in Teaching stresses your inno- the key features of your research approach and philosophy that enables you to produce innova- Sean Meehan receiving the Champion Award tive ideas and action-oriented frameworks that from Jim Ellert and CEEMAN President Danica Purg managers around the globe appreciate to learn about? Sean Meehan: There are two features: Firstly, a guiding principle thus far has been to stay as focused as possible. I came into academia to address one topic I believed was valid based on more than a decade of managerial experience in global organizations: customer focus - does it really matter? How do you make it happen? Why do many companies struggle to make it a real- ity? I have confined all my research projects to contribute to the growing body of literature in the MN: I believe interactive digital technologies present an immense opportunity that we have only just begun to explore. Networks allow us to harness resources that lie beyond the classroom walls or library databases. The norms inside these networks, Twitter being an excellent example, favor openness and sharing. Consequently, students and faculty can engage in collabora- tive problem solving, global relationship building, and broader resource collection which enhance university work in many ways. The greatest challenges I believe are inertia and Michael Netzley culture. By inertia, I mean the academic tradition that we contribute overwhelmingly through an vative teaching and pioneering efforts in the use elitist system of peer review. Open networks, how- of social media as a teaching tool at SMU. What ever, distribute power into the hands of average are the key elements of your teaching philoso- people and ethos becomes more about peer- phy and how does the use of social media fit to-peer rather than expert-based credibility. Can into the learning that you hope your students to we find productive ways of valuing both the elite achieve? and populist traditions, and build this diversity into performance evaluation and renewal processes, Michael Netzley: I rely on three principles: 1) so that we harness every available learning hands-on connection with the business commu- opportunity or research question? nity, 2) self-directed learning, and 3) creating new experiences for learners. I believe social media Culturally speaking, I am acutely aware of aligns beautifully with these goals. different values by which people interact. In Singapore, three examples would be the ten- First, learners come into contact with business dency to blend in and not stand out from the people around the globe via tools like Twitter and crowd, to keep quiet until you have something blogs. Additionally, some of the corporate uses of meaningful to say and the timing is right, and to social media that we learn from are happening never cause someone to lose face. With just a in real time and we can watch events unfold. little imagination we can see how these cultural But more importantly, learners come to experi- patterns can sometimes lead people, whether ence social media as something far more than undergraduates or experienced professionals, a tool for socializing. They interact directly with to feel a bit reluctant when using social media professionals and follow the corporate cam- and open networks. Considering that people are paigns online. I then encourage learners to socialized into these value sets since childhood, emulate what they see as they source for content embracing these new technologies for learning to complete their final wiki-based project. They and research will not always be easy. see how social technologies are not just reshap- MG: Kozminski University is the first institution 4 ing communications, but also how leading in CEE that received all major international companies innovate, gain access to resources, accreditations and high position in international market products or services, build reputations, rankings of business schools. What were the and deliver customer service. main features of your institution-building and

Interview Social media brings the learner’s classroom expe- institutional management philosophy and strat- rience onto the world’s stage. This certainly raises egy that enabled such remarkable results and questions about psychological safety in learning, outstanding achievements? but once that issue is addressed the students then have an opportunity to crowd-source ideas

or curate content, to name just a few, in pursuit of Andrzej Kozminski their educational goals. And to be honest, posi- tive feedback from the global business commu- nity can be extremely motivating, too. MG: How do you see the future potential and value of the digital media portfolio in manage- ment education and what are the respective requirements related to research, pedagogical materials, faculty development and institu- tional support? Here we also refer to the learn- ing culture and expectations that come with the new generations of students and youth in general. Andrzej Kozminski: A group of people sharing the same vision and the same ambition. Long term orientation. Strong academic culture blended with strong business culture. Openness, interna- tional orientation and international contacts. MG: Knowing your outstanding ability to antici- pate global changes and their implications for business education and leadership develop- ment, what do you see as the main challenges and opportunities when it comes to leading and managing business schools in the coming dec- ade? What are the most important things that we could learn, or even unlearn, from the past? W Michael Hoffman AK: Combining creativity with meeting interna- tional accreditations and ranking standards. By development is therefore critical. What do you broadening the profile of business education believe should be in the focus of faculty devel- through including social sciences, humanities opment programs aimed at developing capa- and art, stopping the skyrocketing costs of busi- bilities for teaching business ethics, CSR and ness education, and adjusting it to new environ- sustainable development? ments in the emerging markets. WMH: In addition to teaching management MG: In your nomination for CEEMAN Champion educators the essentials of these topics and how Awards in Practice-Based Research, Bentley to embed them into the minds and hearts of our University emphasized your pioneering role in future business leaders, we have to ask the ques- increasing the place of business ethics in the tion about the purpose of business and business business school curricula. How do you see the education, but the purpose of business in not profit past and future global development trends in maximization and self-enrichment. Unfortunately this field, and what other areas could be instru- this has been, especially in recent times, the para- mental for an effective implementation of the digm of business, and business education has fol- principles of responsible management educa- lowed suit. The true purpose of business is to offer tion in general? goods and services which will benefit society, and when this happens, profits and enrichment will W Michael Hoffman: I am very optimistic about follow. Only until business, and the educators who the future trends in the global development of develop its leaders, recognize this can we label business ethics, and this is especially true in the this area a profession with a meaningful calling. development of global business school curricula. We have to keep in mind that business ethics is MG: You and other CEEMAN 2011 Champions only about three decades old; that said, there have already received a number of prestigious has been tremendous progress with organiza- awards and recognition for your past achieve- tions around the world building extensive ethics ments. In this context, how do you experience and compliance programs which were essen- the CEEMAN Champion Award that you have just 5 tially non-existent twenty years ago. This progress received? Related to this is the question on how is also evident in business education with strong this award was perceived by your colleagues ethics initiatives within PRME, EABIS, and CEEMAN and the institution as a whole? itself, among many others. In Bentley University’s RA: It is a great honor for me, for Estonian Business Interview Global Business Ethics Workshop, which has the School and for our small nation of Estonia to mission of developing faculty to better integrate receive the CEEMAN’s Champion Award 2011 for ethics into their core business courses, we have outstanding achievement in the area of aca- attracted faculty from literally all over the world. demic research. When I speak of business ethics I certainly am While expressing my gratitude to CEEMAN, I am also including CSR and sustainability, areas also taking this award as recognition that belongs which are different from business ethics but not only to me, but also to all collaborators from intrinsically interrelated. Principles of responsible the Estonian Business School and other schools management education must include all three. and research institutions with whom we collabo- And another area which I think is fundamentally rated in this research. I owe special thanks to the instrumental for the success of this effort is ethical Estonian Business School for creating an environ- leadership – in terms of what it means and how it ment that enables faculty to conduct various should be developed and implemented. research projects and publish research results, MG: We in CEEMAN believe that in order to have while I also highly appreciate the contribution a new generation of responsible business lead- of all respondents from Estonia, China and other ers we firstly need a new generation of socially countries, who devoted their time for answering responsible management educators. Faculty surveys and interview questions. This award encourages me to continue my effort continues to drive me now. I can think of no research in the field of change and crisis man- more pressing need in management and busi- agement and to involve even more countries to ness education than to develop strategies for the contribute to the comparative research. appropriate integration of ethics and corporate SM: I was truly excited and honored to be nomi- responsibility into the business curriculum. This nated by my institution as a candidate to be con- is what we have done and continue to do not sidered for the CEEMAN Champions Award. I was only at Bentley, but also with faculty at universi- thrilled and surprised to be chosen by the commit- ties throughout the world. For CEEMAN to recog- tee. Research is a special endeavor. It is some- nize this through the Responsible Management times a lonely road. It is certainly a special career. Education Award will always be one of the For this reason when a jury of respected experts highlights of my career. and peers review an entire body of research and This award was received with much enthusiasm conclude that of the high quality of candidates and excitement at Bentley. I received numerous considered one’s contribution merits distinction, emails of congratulations from my colleagues it is a very special endorsement. It is enormously after it was announced internally. I am indebted encouraging. My colleagues were delighted. I to our Provost Mike Page who nominated me and regard the honor as an opportunity to bring my to CEEMAN for judging me worthy of its award. research to the attention of the many great institu- tions that comprise CEEMAN. While they operate in challenging environments, they are very much a part of the new global dialogue and it is important that researchers like myself are fully cognizant of the markets represented, integrating these in our research plans. The award certainly heightens my interest in CEEMAN markets. MN: The CEEMAN Champion Award is for me the most fulfilling and gratifying recognition I have received. Knowing the caliber of people working with CEEMAN-affiliated institutions, and also that CEEMAN is an accreditation body, makes this an incredible honor. I do think an opportunity remains to raise aware- ness within CEEMAN-affiliated institutions about all the great work happening throughout this organization. Certainly our University President recognizes the importance of CEEMAN and was one of the first to send congratulations. The opportunity therefore lies at the school and indi- 6 vidual faculty level. I believe that helping our col- leagues to understand the many ways CEEMAN can enrich both their teaching and research is something we as recipients could perhaps raise the awareness of. Interview AK: I am proud of the CEEMAN Champions award. CEEMAN played a key role in interna- tionalization of our university and the award was received by our academic community as one more symbol of close ties to CEEMAN and busi- ness schools in Central and Eastern Europe. WMH: I am greatly honored to have been selected to receive the CEEMAN Champion’s Award 2011 for Responsible Management Education. To receive an award from such a prestigious international association as CEEMAN for work on which I have devoted a significant part of my life is very gratifying indeed. In 1975 I applied for and received a grant from the National Endowment for the Humanities in the US to begin research on and teaching of business ethics at Bentley University, and that passion and Are We Ready for the Challenge?

19th CEEMAN Annual Conference gathered 130 participants from 32 countries

CEEMAN’s 19th Annual Conference their views and experiences on how manage- “Management Education in a Changing World: ment research impacts practitioners, teaching, Are We Ready for the Challenge?” was held on and new theory development. Last, but not least, 21-24 September 2011 in Tbilisi, Georgia. The host the question on whether business schools have and co-organizer of the event that attracted 130 and/or build the right faculty to meet the future participants from 32 countries was the Caucasus was discussed. Business School, Caucasus University along its In the keynote address of Dmitry Gvindadze, President Kakha Shengelia and his team headed Minister of Finance, Georgia, and the input by by Boris Lezhava, Dean of Caucasus Business Kakha Baindurashvili, President of the Georgian School. Chamber of Commerce and Industry, a compre- As traditionally known for CEEMAN annual hensive insight into the past, present and future conferences, the general theme was elabo- of Georgia, including business opportunities and rated in several inter-related aspects, which challenges was provided. A particularly impor- were briefly introduced in the welcome words tant issue discussed and emphasized was the provided by CEEMAN President Danica Purg importance of consistent economic reforms and and Kakha Shengelia, President of Caucasus structural changes for the improvement of the University, as well as in the introduction of Nakiye country’s overall level of competitiveness and Boyacigiller, Dean, Sabanci University, Faculty of therefore for the advancement towards achiev- Management, Turkey. ing broader social development goals. Focusing on change, business opportunities, and In the panel on emerging markets and the the challenges in Georgia expanded further to changing business landscape Peter Kraljič, include and encompass the emerging markets Director Emeritus. McKinsey, Slovenia/Germany and global business landscape. Corporate views provided a comprehensive picture of global were presented and discussed first in order to changes, challenges, and opportunities. identify key leadership challenges and their impli- Stressing the importance of competitiveness, 7 cations for management education. he also underlined the need for social cohe- The central issue on whether business schools are sion, safety, and overall sustainability. One of ready for the challenge was discussed in three the key challenges is how to move factor-driven different but highly inter-related aspects. On one and efficiency-driven countries into the group hand, the question was whether business schools of innovation-driven countries and broader actually teach what their customers need. On the regions. CEEMAN members and CEEMAN as a other hand, conference participants exchanged whole should play an active role in this pro- cess, since their mission is to develop a new generation of business leaders adept and Panel on emerging markets with (from left) Peter Kraljic, Jean-Pierre Lehmann, and Pavlo Sheremeta accomplished to lead their companies and From theFrom CEEMAN office countries towards higher competitiveness and sustainability. Jean-Pierre Lehmann, Founder, The Evian Group, Professor Emeritus IMD Lausanne, Switzerland, expanded further on the fact that some econo- mies are re-emerging, some others are submerg- ing, whereas there are still countries and regions that are excluded from the global convergence processes. While introducing the demographic factor, he pleaded for more attention to the social aspects of development. Future develop- ment needs to be more inclusive since poverty businesses to identify the learning needs of the corporate world and other educational partners was also strongly emphasized. How management research impacts practitio- ners, teaching, and new theory development was the theme of the session moderated by Teimuraz Vahakmadze, Senior Lecturer, IBS-Moscow, RANEPA, Russia. The session emphasized that research needs to be relevant, which implies that research questions need to be more contextual. This calls again for a closer collaboration and more open communication channels between Networking during the breaks schools and businesses. This is also an important requirement for the effectiveness of research in has already been seen as the highest risk in the the classroom, because it helps the students to global environment. get actively involved in research projects. New theory development requires research to have Pavlo Sheremeta, President and Institute Senior a more sophisticated vision and better research Fellow, MBOSI-Malaysia Blue Ocean Strategy methods, both qualitative and quantitative. Institute, who moderated the panel, suggested Furthermore, it needs more interdisciplinary over- that instead of following the path of incremen- lap and greater courage in thinking. This calls for tal improvements, emerging economies could the appropriate incentives in regard to research pursue the radical simplification strategy when it and publication, better learning environments, comes to innovation. He also added that in order and a supportive infrastructure. Sharing resources to be successful in innovation-driven growth and and cross-border collaboration are additionally development, companies and countries need important, and this is an area where the role of to develop also talent management strate- CEEMAN can be instrumental. gies. This is an area where business schools and CEEMAN can contribute and support through This point was also passionately supported in their expertise. the concluding session on the topic of whether schools have and/or develop the right faculty The conference parallel workshops delved into for the challenge of the changing world. A high detail how the changes in the global and local quality faculty is the key success factor in man- business landscape are felt in business and agement development. While more emphasis on business education (the session moderated business ethics, sustainability, and social network- by Robert Whieldon, Corporate Development ing is needed in degree education, the executive Director, University of Leeds Business School, UK) education is lacking faculty capable of playing and how business education searches for new a multiple role in which they are expected to per- partnerships with businesses (the session mod- form. As educators, they need to have excellent erated by Marina Karchava, Vice Rector, Free facilitation skills. Multidisciplinary approach is nec- University of Tbilisi). Both sessions underlined the 8 essary since creativity is essential and it does not dynamic and contextual nature of management lie within any single discipline. As researchers, they education needs, which requires a continuous should be more open to practice-based research, dialogue and long-term partnerships between but also rewarded for it. As consultants, they are business schools and their learning partners. expected not only to respond to the specific and The session on whether business schools teach changing customer needs, but also to contribute what their customers need (moderated by Nana to the marketing and branding of their own institu- Adeishvili, Competitiveness Analyst/Strategist, tions, while in the institution-building area they Georgia), indicated that business schools need to provide students with the proper skills they will Panel on faculty development with (from left) Paata Brekashvili, Jim Ellert, Irina Sennikova, Nakiye Boyacigiller, and Sergey Mordovin From theFrom CEEMAN office need for tomorrow, rather than those for today or yesterday. Skills related to innovation and entrepreneurship are particularly important. Business schools should help students build their own intellectual roadmaps and adapt their careers to changes in the political, economic, social, technological, natural, and regulatory environments, as well as, to better understand the issues of ethics, integrity, human capital, and the creation of knowledge. Schools should also assist and support their students to balance their professional and personal lives. The need for a more intensive dialogue between schools and need to contribute, among other things, also to the faculty team culture and the climate of cross-disci- CEEMAN Annual Meeting plinary and cross-departmental sharing. Business schools need to have clear faculty development policies. Mentoring new faculty, particularly as they progress towards teaching in executive programs, should be given more atten- tion and consideration. Partnerships within the institution and externally with different institutions and faculty development programs are becom- ing increasingly important. Schools need faculty who are able to anticipate and understand future customer needs. In this context, the role of CEEMAN and its International Management Teachers Academy, The CEEMAN Annual Meeting 2011 was held on as a world-class program aimed at the devel- 23 September 2011 in Tbilisi, Georgia, at Radisson opment of a new generation of management Blu Iveria Hotel, the venue of the 19th CEEMAN professors, has been particularly emphasized Annual Conference. and commended. In her opening remarks, CEEMAN President In her closing remarks, the conference Danica Purg highlighted that in the academic Chairperson Nakiye Boyacigiller expressed her season 2010/2011, CEEMAN successfully contin- thanks to all the speakers and participants whose ued with its major programs and activities, while inputs and discussions made the conference also launching several new initiatives. As a result, an exciting and inspiring event. She particularly the quality of services provided to members was thanked participants for sharing issues that they additionally improved. were facing at their own institutions and bringing Danica Purg presented the Annual Report into the conference what they, business leaders, of activities performed in the period from professors, or deans had done that they were September 2010 to August 2011, while Milenko particularly proud of. All this hopefully provided Gudić and Olga Veligurska provided additional for each participant insight to some of the details on some of the past and on-going activi- answers for their specific challenges, and in turn ties and projects. helping CEEMAN to identify new opportunities for Referring to the CEEMAN Annual Report, which collaboration in the areas where joint action is was distributed to participants in the meeting needed. and all CEEMAN members, and published online The proceedings of the annual conference are on the CEEMAN website, the following was par- available on CEEMAN website www.ceeman.org, ticularly highlighted: along with the conference video record. ■ The 12th edition of IMTA, held on 5-17 June 2011 has gathered 32 participants from a record 9 number of 17 countries, including Egypt for the first time. With this group, CEEMAN major faculty development program, which is aimed at the development of a new generation of man- agement educators for the new generation of business leaders, has educated already 415 management educators from 126 institutions from 34 countries from all over the world. ■ The 6th IMTA Alumni Conference was held on

19-20 May 2011 at Moscow’s National Research theFrom CEEMAN office University – Higher School of Economics. IMTA Alumni Meeting, which took place in the con- text of the conference, provided new ideas on how to increase further faculty development efforts, including cascading effects that could be achieved with the engagement of IMTA alumni and their institutions, also through the involvement of the IMTA Alumni Association. ■ The IMTA program has been put into action through an extended external co-funding from the OSI HESP. The co-funding scheme also included two IMTA modules on educational Research Report, which was presented in the material development. IMTA Module on Case Hidden Champions Conference in Vienna on Writing, carried out in the period May 2010 17-18 November 2011, and a book targeted for through February 2011, ran by Prof. Derek Abell, professional audience interested in the subject Academic Director of the Module and Prof. will be published. Jim Ellert, IMTA Academic Director, gathered 17 ■ The CEEMAN Champion Awards 2011 received participants from 14 institutions from 11 coun- seventeen nominations from 12 institutions from tries. IMTA Module on Research and Publishing, eight countries. CEEMAN Champion Awards running through the period January-June were given for outstanding achievements in 2011, ran by Prof. Peter McKiernan, Academic categories of highest priority in management Director of the Module and Prof. Derek Abell, education - research, teaching, institutional gathered 22 participants from 17 institutions management, and, this year for the first time, from 12 countries. Both modules consisted of an responsible management education. introductory seminar, field work supported by individual coaching, and the concluding work- ■ CEEMAN International Quality Accreditation shop where the final products were delivered – IQA was given to the European University and discussed. (campuses in Spain, Switzerland, and Germany); These projects reflected CEEMAN objectives to JJ Strossmayer University in Osijek, Croatia; and develop case writing and research capabilities Warsaw School of Economics, Poland, as well and skills, while at the same time producing as re-accreditation to IMISP, Russia. Several high-class educational materials relevant for accreditation and re-accreditation visits were dynamically changing environments. scheduled for autumn 2011, and more schools have expressed interest in accreditation for 2012. ■ Related to this is the CEEMAN Case Writing Competition that ran for the 17th time in the past ■ CEEMAN was heavily involved in the implemen- academic season and for the fifth time in coop- tation of the principles of responsible manage- eration with Emerald. Thanks to additional efforts ment education (PRME). As an invited member and resources that both partners invested, of the PRME Steering Committee, CEEMAN the 2011 Case Writing Competition received a contributed to the formulation of the new record number of 59 entries from all over the strategic directions for the PRME implementa- world. The awards were given for the best case, tion. CEEMAN actively contributed to the PRME as well as for the first and second runner-ups. Summit 2011 held in June in Brussels by recom- CEEMAN was proud that among them were also mending speakers and distributing CEEMAN faculty from member institutions, including two News 59 with the interviews on PRME-related IMTA alumni from two different countries who issues with the leaders of major international worked together on a joint case. associations. ■ In cooperation with the IEDC-Bled School ■ Following CEEMAN request, EQUAL provided of Management, CEEMAN is carrying out a support for the PRME Working Group on Poverty big international research project on Hidden as a Challenge to Management Education Champions in CEE and dynamically changing in the preparation of the Report on Fighting 10 environments. The project which covers around Poverty through Management Education: 100 hidden champions in 18 countries of CEE, Challenges, Opportunities and Solutions and Turkey and Kazakhstan, involves 50 researchers in addition, a Collection of Best Practices and from 23 institutions. To support them, CEEMAN Inspirational Solutions, which is to be presented organized a Hidden Champion Research in the 3rd PRME Global Forum in Rio de Janeiro Workshop on 1-2 February 2011 in Bled as a in June 2012. These documents are based on special stream within the IMTA Research and the results of the global survey designed at Publishing Module. The project resulted in a the Working Group Workshop held in Bled, Slovenia in July. The survey was launched in In the CEEMAN Annual Meeting, the report on October 2011 with the support from PRME. Al association’s activities and plans for the future were presented From theFrom CEEMAN office Rosenbloom from Dominican University, US, provided more details on the survey joining CEEMAN President’s invitation to CEEMAN mem- bers to take part in this activity. ■ Following the first meeting of the CEEMAN Sustainability Working Group, held on 2 December 2010 in Lviv, Ukraine, CEEMAN was also involved in the survey on “Developing the Global Leaders of Tomorrow in Central and Eastern Europe” which was carried out by Lviv Business School of the Ukrainian Catholic University. ■ CEEMAN continued with its efforts in promot- ing the idea of innovations for sustainable development through the Challenge:Future global youth think tank and competition for open innovation and sustainable development that engaged more than 20,500 students from around 1,200 schools from over 200 countries. ■ CEEMAN’s global coverage on the issues related to sustainable development and responsible leadership and the focus on what business schools could do to innovate to ensure leadership development for a better world Ms. Larissa Winter, CEEMAN Director, was officially improved the visibility of our association and its introduced at the Meeting specific value platform, as well as of CEEMAN competences and willingness to address some In the second part of the meeting, Danica Purg of the critical issues that the world is facing provided information on future plans and priori- today. ties. In this context, she emphasized the following ■ The seventh edition of the Program three priorities: IMTA and faculty development Management Seminar was held on 2-4 March. activities in general (where CEEMAN will try to get It was attended by 26 program managers and extension from the existing co-funding sources directors from 13 countries. The Financial Times and/or find new ones); CEEMAN International published an article on this unique program Quality Accreditation; and PRME. In addition: through which CEEMAN supports the opera- ■ CEEMAN will promote high ethical standards in tional excellence of its members. management development and in society at ■ In addition to regularly supporting its members’ large through PRME and by supporting all rel- activities, CEEMAN had also promoted various evant local, regional and institutional activities, national and international events aimed at the also by including PRME in IQA accreditation improvement of the quality of management criteria. development, in which it presented the results ■ CEEMAN will share its knowledge, network, and and lessons learned from its programs and experience with other associations and schools activities. A growing interest in CEEMAN insights in emerging economies and beyond. was also visible through a number of interna- ■ It will forge existing partnership relations with tional events organized by other associations associations and publishers and create new and/or organizations in which CEEMAN was ones. invited to present and share its ideas. ■ CEEMAN will embark on common projects ■  CEEMAN’s publishing activity was also very suc- that make significant impact on management cessful. Furthermore to proceedings from the education. 18th Annual Conference and CEEMAN News, it also included videos from CEEMAN confer- ■ CEEMAN headquarters will listen to the wishes 11 ences and forums, as well as the publication of and needs of its members and do its best upon the CEEMAN surveys. Cooperation with publish- them. ing partners continued successfully through Danica Purg informed the Meeting that since CEEMAN faculty development programs and September 2011 Ms. Larissa Winter assumed case writing competition, while new areas the position of CEEMAN Director. By introduc- of cooperation have been identified for the ing her, Danica Purg stipulated that Ms. Winter future. would help to improve the financial discipline ■ CEEMAN’s ability to address the emerging among members and perform other vital tasks issues related to business education and associated with managing director, including leadership development, its value platform, coordinating CEEMAN team. Milenko Gudić will theFrom CEEMAN office and care for members, as well as the consist- continue providing services through his contract ently high quality of CEEMAN programs and arrangement. Ms. Winter expressed her gratitude activities, enabled the association to further for a heartfelt welcome and expressed her hopes grow and expand its geographical coverage. for a successful and fruitful collaboration with all With a record number of 28 new members from CEEMAN members. 17 countries, CEEMAN membership base has In the context of future activities, a calendar of grown to 192 members from 48 countries from CEEMAN events was presented with an invitation around the globe. to all CEEMAN members to participate in and ■ CEEMAN ended the 2010/2011 academic sea- benefit from high-value events and activities son with an operational surplus of €13,277. planned for 2011/2012 and beyond. In the discussion that was part of the meeting, Assylbeck Kozhakhmetov asked about the pos- Winners of the 17th sible CEEMAN involvement in faculty develop- CEEMAN Case Writing ment programs organized by CEEMAN member institutions. He reminded the members on the Competition BETA program at International Academy of Business in Almaty, Kazakhstan, which he hoped to be a wing of IMTA targeted for Russian speak- ing participants. Danica Purg responded that CEEMAN decision on ideas like this (including similar initiatives that came from other institutions and countries) should be based on concrete proposals that would be supported with con- crete financial implications. Arnold Walravens expressed his view that IMTA with simultaneous The winner of the 17th CEEMAN Case Writing translation would not be possible. Competition, organized for the fifth time in coop- Following this, representatives of the candidate eration with Emerald Group Publishing, is Zoltan institutions presented their proposals for hosting Buzady, CEU Business School, Hungary, for the the 20th CEEMAN Annual Conference: Michael case on Teaching Farmers to Hunt – Developing Gray on behalf of ESSCA-Budapest, Hungary, Commercial Skills at BDO Hungary. He received Iryna Tykhomyrova and Volodymir Bidnyi on the prize of EUR 2,500 at the award ceremony behalf of MIM-Kyiv, Ukraine, and John Powell during the gala diner of the 19th CEEMAN Annual on behalf of University of Stellenbosch Business Conference held on 23 September in Tbilisi, School, South Africa, while Olga Veligurska Georgia. As the winner of the competition Zoltan presented also other candidates: Gdansk was CEEMAN’s guest at the conference. Management College, Poland; KIBIT, Kiev, The authors of the first runner-up case are Katri Ukraine; and Tallinn School of Economics and Kerem, Estonian Business School, Estonia and Business Administration, Estonia. Participants Dietmar Sternad, Carinthia University of Applied in the CEEMAN Annual Meeting were asked Sciences, Austria for their joint case on Deal of to express their preferences in the Conference the Day at Cherry.ee. They shared the second evaluation forms, while the leaving it up to the prize amounting to EUR 1,000. Board to make the final decision, including the general theme of the conference and the topic The second runner-up is the case FieldTurf of the possible Deans and Directors Meeting. Tarkett India: Challenges and Opportunities in New Markets, written by Srividya Raghavan, IBS Hyderabad, India. The author received the third prize amounting to EUR 500. In their decision, the case evaluation jury (consisting of Vladimir Nanut, Al Rosenbloom, 12 Derek Abell, Arthur Lindemanis, Noraini Ismail, and Leif Sjoblom) emphasized that merit of the winning case, and the other two awarded cases should be viewed also in the light of the two main features of the 17th CEEMAN Case Writing Competition. On one hand it was a record number of 59 submissions from all over the world, while on the other hand the overall quality of the material produced, including both the cases themselves and the accompanying teaching

From theFrom CEEMAN office notes, was also very high. Fitting well with the competition’s criteria, which call for cases on dynamically changing envi- ronments, the awarded cases, as well as other high quality cases from the 17th CEEMAN Case Writing Competition, represent a highly valuable contribution to the body of knowledge and lit- erature on current business issues and leadership challenges. Thirty-nine submitted cases, including the win- ners, have been published now in the Emerald Emerging Markets Case Studies collection, while CEEMAN and PRME

Zoltan Buzady and case co-author Lia Nozadze receiving the award from CEEMAN President Danica Purg

CEEMAN hopes to see many of these and other CEEMAN in the 3rd PRME Global Forum in Rio cases from the competition find their successful The 3rd Global Forum for Responsible application in the classroom. Management Education will be held in the Upon receiving the award for the winning case, second half of June 2012 in Rio de Janeiro, Brazil. Zoltan Buzady said, “Writing new case studies The Global Forum will be the official platform describing highly relevant business dilemmas for management-related academic institutions at highest professional standards is not an easy at the Rio+20 Earth Summit and the UN Global task, but necessary for all involved stakeholders in Compact’s Corporate Sustainability Forum, pro- emerging markets - these new teaching materials viding an opportunity to interact with both events and related learning activities help management respectively. students to become sensitive for the local differ- As a member of the PRME Steering Committee, ences and needs of doing business in emerging CEEMAN has been actively involved in the con- markets, it poses the opportunity to corporations ceptualization and preparation of the 3rd Global to get involved in the regional educational proc- Forum. The event will be organized in three ses- ess and creates the avenue for business schools sions, each around a different topic: to establish themselves as regional management experts. ■ The Business and Students Calling for Responsible Management Education It was about 10 years ago that I participated on IESE’s International Faculty Development Program, ■ Good Practices in Integrating (Corporate) where I really learnt writing cases studies. I have Sustainability into Education, Research, and written a few complex case studies, but this time I Campus Practices made particular efforts to have a superb accom- ■ Setting the Incentives for Responsible panying teaching note. I hope this way many Management Education colleagues can adopt the new case. It focuses Following the PRME Secretariat invitation, in the on the very typical management question: how context of the second topic, CEEMAN-led PRME 13 can an established professional service company Working Group on Poverty as a Challenge to further improve its customer service levels and the Management Education will provide an update commercial skills of its employees? on its projects and activities. Another deliver- Now, after having met so many high-caliber col- able for this session will be the PRME Inspirational leagues on the last CEEMAN conference, I am Guide, where best practices from some CEEMAN now looking forward participating at the next member institutions will be included as well. faculty development program (IMTA) in anticipa- In the third session CEEMAN will present its moti- tion of professional and personal development!” vation for and experiences with the inclusion CEEMAN and Emerald will continue with this of PRME criteria into its international accredita- important competition, and 2012 call for cases tion scheme CEEMAN IQA. In the same ses- theFrom CEEMAN office will be announced in January. sion CEEMAN and the IEDC-Bled School of Management will be represented through the deliverable related to Challenge:Future.

Global Survey on Issue of Poverty in Management Education Following the recommendations of its work- shop held on 7-8 July 2011 in Bled, the PRME Working Group on Poverty as a Challenge to Management Education continued its activities targeted at producing deliverables for the 3rd preparation of the Collection of Best Practices PRME Global Forum. and Inspirational Solutions for Fighting Poverty On behalf of the Working Group, Al Rosenbloom, through Management Education. The collection Dominican University, US, Carole Parkes, Aston will be organized around 14 major educational Business School, UK, and Milenko Gudić, IMTA programs, materials, processes, actors and Management Director, CEEMAN, Slovenia, organizational/institutional arrangements that designed questionnaire for the global survey, have proven to be successful and could be used the results of which will provide basis for the as inspirational solutions to be implemented and/ preparation of the Working Group Report on or further developed by all those willing to con- Fighting Poverty through Management Education: tribute in achieving one of the main Millennium Challenges, Opportunities, and Solutions, to be Development Goals through business education presented in Rio. and management development. The preliminary survey results results will be pre- Already in this stage, the project has attracted sented in the EQUAL Board meeting scheduled for the attention of various stakeholders, including February 2012. EQUAL Board, following the request a broader research and management educa- from CEEMAN, decided to provide a financial sup- tion community, and the media. The authors of port to this activity of the Working Group that will the survey have received invitations to present continue with the preparation of another deliver- the results of the survey and its implications able for the Global PRME Forum – the Collection of in different international conferences, includ- Best Practices and Inspirational Solutions. ing the world largest management research event – Academy of Management 2012 Annual The global survey was launched in October and Meeting in Boston, US. The European Voice of 18 will close in December 2011. CEEMAN President November 2011, in its management education Danica Purg and Jonas Haertle, Head of PRME supplement Special Report MBAs on Pushing the Secretariat, circulated their joint invitation letter, Boundaries, published an article entitled “The requesting faculty and administrators from all Business of Social Responsibility”, based on the over the world to express their views, ideas and interview with Milenko Gudić, IMTA Managing experiences linked to what schools are doing or Director and PRME Anti-Poverty Working Group how they plan to deal with the challenges and coordinator. opportunities regarding the inclusion of poverty- related issues into the curricula and teaching practices in different educational programs at their schools. By end-November, the survey received responses from 54 countries from all over the world. Following the requests coming from different parts of the world, the Working Group translated the survey questionnaire in several other lan- guages (Spanish, Russian, Serbo-Croatian, and 14 Arabic). This is expected to further increase the number of submissions, at the same time creating a database for possible clustering of the survey results and their use in fostering regional collabo- ration in alleviating poverty through manage- ment education. The survey respondents were also asked to participate in the next stage of the project –

Al Rosenbloom presenting the global survey at the CEEMAN Annual Meeting in Tbilisi From theFrom CEEMAN office Prof. Danica Purg, President of CEEMAN and Success of the IEDC-Bled School of Management, stressed that International Conference “CEEMAN and IEDC would like to share research results about the ‘hidden champions’ in CEE with “Hidden Champions in the western countries and continue this project also in the future in order to support the compa- CEE and Dynamically nies with the knowledge they need and to help Changing Environments” them grow. Dr. Christian Matznetter, Vice President of Austrian in Vienna Federal Economic Chamber, explained that the Chamber brings together Austrian entrepreneurs, (among them numerous Hidden Champions), while he sees the CEE region potentially boasting a large and promising future. The two-day conference “Hidden Champions in Dr. Wolfgang Waldner, Secretary of State at the CEE and Dynamically Changing Environments“, Ministry of European and International Affairs of presenting the outcomes of the first research on Republic of Austria, focused on the important role Hidden Champions in Central and Eastern Europe of the Austrian Hidden Champions in the national (CEE), Turkey and Kazakhstan – highly innovative, economy, in CEE/SEE, which he sees as regions differentiated and specialized small to medium- with best opportunities for the Austrian Hidden size companies holding lead market positions in Champions, and called for a tighter collabora- their field internationally – successfully concluded tion between business and public sectors and in Vienna, Austria on 17-18 November 2011. civil society in order to set common standards The international event organized by CEEMAN and create the environment of more European in cooperation with IEDC-Bled School of Hidden Champions. Management and Austrian Federal Chamber The keynote speaker Prof. Hermann Simon, of Commerce (WKO), revealed 165 successful Chairman Emeritus, Simon Kucher & Partners, companies from CEE, Turkey and Kazakhstan, and the author of the bestselling book Hidden their business success trajectories and distinctive Champions of the 21st Century, pointed out that business and leadership practices. Over 130 busi- initially he thought that Hidden Champions were ness leaders, business thinkers, investors, deans of a typical phenomenon throughout the German business schools, researchers, policy makers and speaking countries, while now, also based on the media from 31 countries spoke about Hidden CEE Hidden Champions research, he is con- Champions as core pillars of open economies. vinced that this is in fact a global phenomenon; The concept of Hidden Champions was initially they are big contributors to decentralization in identified and studied by Prof. Hermann Simon, an economy and should become key drivers of world recognized expert in strategy, marketing economic progress. and pricing, referred to as the most influential Dr. Melita Rant and Dr. Marek Dietl, Hidden management thinker after the late Peter Drucker Champions research project leader and co- 15 among the German speaking community. leader, explained the scope and methodology of According to the 1996 study performed on the the extensive international research project and German economy and the 2009 study extended presented the researchers’ conclusions: "All of the from Germany also to Austria and Switzerland, 165 Hidden Champions, identified over the course Prof. Simon reconfirmed that Hidden Champion- of 16 months in countries of CEE, Kazakhstan and type of companies present an important pillar of Turkey, are innovators either in their product advanced economies of Germany, Austria, and areas, production processes, or in business mod- Switzerland. The purpose of CEEMAN/IEDC research project, Prof. Hermann Simon, author of the hidden champion concept, was the keynote speaker of the conference conducted in 18 countries by a group of over theFrom CEEMAN office 50 researchers from management education institutions in cooperation with RABE-Russian Association of Business Education and Polish Association of Management Education FORUM, was to identify such companies and examine the assessment prevalent in economic circles that some CEE countries are losing the significance in the globalization battle. The results of the research shall also help to find new, creative and novel ways for Hidden Champion companies to develop and hence, to contribute to the develop- ment of this region. The conference featured also three panel dis- cussions, on the current and potential business cooperation of Hidden Champions, moderated by Dr. Kevin Desouza, Director of the Metropolitan Institute, US; on leadership challenges, led by Dr. Ian Sutherland of IEDC; and on financing Hidden Champions’ growth and development, led by Pavel Lebedev of RANEPA, Russia. The panelists – researchers, financial experts and investors as well as representatives of Hidden Champions, such as BISOL Group (Slovenia), Studio Moderna (Slovenia), Tajfun (Slovenia), set out that Hidden Panel with hidden champion companies and researchers Champions need to build strategic alliances based on a proper evaluation of mutual com- mitments in order to enable all parties to grow els; all of them have been steadily growing over through relationships. The leadership of Hidden the last decade despite being in the midst of an Champions is an essential component to their economic recession. They are mainly originating success; it has proven to be focused on vision, from ICT and nano-technologies (35,7%), industrial continuity, and expert knowledge; however, the machinery/equipment (18,4%), as well as electri- practice of Hidden Champions is also revolving cal/electronic industries (11,2%) and are generally around developing organizations of community unknown to the general public due to operating both internally and externally. The way to proper mainly in the B2B segment. In general, these com- capital structure is one of the most difficult issues panies are highly innovative, embedded firmly of Hidden Champions, since investors appreciate in client’s business systems with their advanced understanding and transparency, while one of technological solutions and consultancy. Their the patterns which build Hidden Champions’ suc- success can be viewed along several dimen- cess is being hidden and to a large extent being sions, like market positioning, innovation behavior managed based on the leaders’ vision; however, and sustainability. Such companies present the common success greatly depends on the ability core pillar of majority of open, export-oriented of the partners to understand each other’s posi- economies as they exhibit much lower export tions and goals. rate volatility to global recessions and financial shakeouts; they are the growth engine of the The conference has attracted significant media economies by creating new employments with attention in Austria, Bosnia and Herzegovina, an above average rate, and their sustainability Croatia, Macedonia, Russia (Harvard Business of business growth and success is preserved over Review Russia), Slovenia, as well as the Financial much longer period of time than that of average Times, with over 10 international journalists being companies.” In their opinion, succession, financ- present in Vienna. ing and management of growth, and interna- A book on Hidden Champions in CEE will be pub- tionalization are three biggest challenges CEE lished later on as well. 16 Hidden Champions face, however, their future looks bright “as they have major, often high-tech Conference presentations as well as research products at early (growth) stage and still many report are available on CEEMAN website at www. foreign markets to conquer.” ceeman.org/hidden-champions. The researchers’ panels with representatives of Hidden Champions like CASON (Hungary), DOK-ING (Croatia), EXECOM (Serbia), and STiM (Belarus) focused on three issues relevant for companies identified as Hidden Champions: benefiting from sectorial advantages vs. creating A group of hidden champions from

From theFrom CEEMAN office new sectors (or improving the existing ones), lev- Belarus, Croatia, Czech Republic, Slovakia, and Slovenia erages of innovation of HC from CEE and emerg- ing economies, and business environment and context for hidden champions to grow and sus- tain, led by Dr. Irina Skorobogatykh of Plekhanov Russian University of Economics, Dr. Peter Baloh of IEDC and Dr. Nadya Zhexembayeva of IEDC respectively; the speakers agreed that clarity, speed, knowledge and leadership are key to becoming a Hidden Champion, while innova- tions as the crucial competences of Hidden Champions need to be done in a sustainable way both on the level of processes and culture. Program for the “Infantry that Wins the War”

Program managers play a crucial role in the education process

Program Management Seminar to be held in of Management, the Netherlands), Mike Page April 2012 (Bentley University, US), and Danica Purg (IEDC- The eighth CEEMAN Program Management Bled School of Management and CEEMAN, Seminar will take place on 2-4 April 2012 in Bled, Slovenia). While bringing in their expertise Slovenia. In the previous seven editions, more and wisdom, they’ll also facilitate an intensive than 200 program directors, coordinators and exchange of experience and ideas among the managers, including deans and directors of busi- program participants coming from different insti- ness schools, from 90 institutions in 31 countries tutions, countries and cultures, which can only shared their experiences and insights on how add to a truly unique learning. to develop operational excellence at business The topics to be covered by the program include: schools. ■ The role of the program manager in program In the 28 February issue of the Financial Times, delivery. an article was written about CEEMAN Program ■ Building a positive learning environment. Management seminar, titled “Lessons for the Infantry”. The article describes the main proposi- ■ Understanding target markets. tion of the program and further explores what ■ Achieving high levels of customer satisfaction. is behind the worldwide interest for this unique ■ How to decide on marketing investments to seminar. The quotes from several program faculty, increase enrolments. organizers, participants and graduates from vari- ous parts of the world emphasize the importance ■ Managing alumni relations. of having highly capable people responsible for ■ Hiring and managing the performance of the preparation, organization and delivery of the program staff. educational process that needs to fully respond to the customer needs, expectations and satis- ■ Dealing with difficult participants. faction, while at the same time contributing to the ■ Managing faculty. 17 institutional needs and aspirations. ■ Handling ethical dilemmas in the program Quoting Prof. Nenad Filipović from the IEDC-Bled manager’s role. School of Management, who articulated on the In order to benefit the most from this program, importance of the program management func- prior experience in program management, a uni- tion for the overall business school’s functioning versity degree, and a good working knowledge and performance, “In any program, one lousy of English is strongly recommended. professor hurts, but can be accommodated. But get a lousy program manager and it means the end of the world. They’re the most important peo- ple in the whole process.” Plenary session with Mike Page theFrom CEEMAN office This intensive and highly interactive three-day program is designed to make program manag- ers more effective in handling the increasingly demanding and complex responsibilities of designing, marketing, and delivering degree, open-enrolment, or in-company programs in public, private, or corporate schools. The core faculty for the 2012 edition of the Program Management seminar will include: Don Nightingale (Queens School of Business, Canada), Dianne Bevelander (Rotterdam School Faculty Development is Vital

During the seminar, a lot of insight and experience sharing takes place

Program fees: CEEMAN International Management Teachers ■ € 700 for CEEMAN institutional members Academy welcomes applications ■ € 770 for exchange and individual members Like in previous years, one of the key messages of the 19th CEEMAN Annual Conference, held ■ € 900 for non-members in September in Tbilisi, Georgia, was on the In some cases, 20%VAT might apply depending vital importance of faculty development. This on the legal status of the applicant's institution. was no bombshell since the central session of the conference on “Management Education for a Changing World: Are We Ready for the Participants say: Challenge?” was on whether business schools “Great people, great location, great experience. have and/or develop right faculty for the Thank you!” challenge. Claire Bylo, University of Derby, Faculty of Irina Sennikova, Rector of RISEBA, Latvia, who was Business, Computing and Law, UK one of the speakers in the session, suggested that the first priority for business schools is to have a “Amazed by the diverse group of participants. clear faculty development policy. In her thought- Professors were very good at giving lectures and ful intervention she also added: managed to get our interest. Organization was perfect. Loved personalized materials and per- “It is vital to involve the faculty in both internal sonal approach.” and external faculty development programs … There are also plenty of external faculty devel- Ajda Lah, University of Ljubljana, Faculty of opment programs. I have participated in three Economics, Slovenia of them. One was at IESE, Barcelona. Another “Very interesting, life-learning and eyes-opening was at Harvard Business School. The third was experience with plenty of valuable inspirations.” CEEMAN’s IMTA (International Management 18 Teachers Academy). I really appreciate the fact that I have been through the training programs of Contact: Klara Pegan, CEEMAN Program IESE and Harvard but I keep sending my faculty to Manager, [email protected], IMTA, even in times of crisis. This year, I went there Tel +386 4 57 92 570 myself, unfortunately only for one week. I will be sending more people every year. Compared to other programs, IMTA gives you an opportunity for reflection. It is not just about pedagogy and methodology. It makes you spend time reflecting on who you are as a person and as a teacher,

From theFrom CEEMAN office what you bring to the classroom and how you can use that to transform your students. All our faculty members who have been through IMTA behave like change agents and are seen as such. I really believe that this program is a very good tool for faculty development.” Indeed, International Management Teachers Academy is aimed at creating a new generation of management educators for the new genera- tion of business leaders. Participants are very enthusiastic about their experience in IMTA and attribute it as a major milestone in their profes- sional and personal development. It has also significantly contributed to the institutional devel- opment of their respective schools. As such, IMTA has been receiving increasing appreciation and recognition among CEEMAN members in 50 countries and beyond. Following invitations coming from major inter- national, regional and national associations, including AACSB, EFMD, EABIS, EURAM, Academy of Management, AABS, RABE, BMDA, CAMAN, REGENA, UAMDBE, ASFOR, and others, as well as those coming from business schools around Many participants call IMTA a “life-changing experience“ the globe, IMTA approach, experiences, results achieved and impact made were presented and/or reported in various international events on Case Writing, IMTA Module on Research and and publications around the world, including Publishing, and some others that are currently in in Albania, Austria, Belgium, Bulgaria, China, the stage of development. Estonia, France, Georgia, Germany, Italy, Japan, Kazakhstan, Latvia, Lithuania, Macedonia, IMTA 2012 Program Montenegro, Mexico, Poland, Romania, Russia, Serbia, Slovenia, South Africa, Switzerland, Turkey, The 13th edition of the CEEMAN International Ukraine, UK, US, etc. Management Teachers Academy (IMTA) will take place at the IEDC-Bled School of Management, In the previous 12 editions of IMTA from 2000 till Slovenia on 10-22 June 2011. 2011, this major faculty development program has helped 415 management faculty from 126 busi- IMTA 2012 is a two-week program. The first week ness schools, universities, and other management encompasses common issues and interests development institutions from 34 countries from related to general aspects of management edu- all over the world to improve their educational cation while the second is structured into discipli- methods, teaching philosophy and strategy, edu- nary tracks run by prominent international faculty: cational tools, and learning materials. ■ Finance, Jim Ellert, Emeritus Professor and The program also enabled them to enhance Former Dean of Faculty, IMD, Switzerland, their research methodologies and skills, integrate Visiting Professor, IEDC-Bled School of their research efforts into further developing their Management, Slovenia, IMTA Academic educational activities, including case writing, Director course design, and curricula development. They ■ Leadership and Change Management, JB also improved competences and skills related to Kassarjian - Emeritus Professor, IMD, Switzerland, specific managerial disciplines. and Professor of Management, Babson Program participants have also received inputs College, US 19 related to other aspects of their profession such ■ Marketing, Joe Pons – Axioma Marketing as consulting, administration, and social respon- Consultants, Spain, previously Marketing sibility. The exchange of ideas and experiences Professor at IESE, Barcelona, Spain with colleagues from other countries has proved ■  to be valuable source of learning and establish- Strategic Management, Krzysztof Obloj – ing personal friendships and professional con- Professor of Strategic Management at the tacts and networks. School of Management, Warsaw University and Kozminski University, Poland Through the IMTA Alumni Association, established in 2006, IMTA alumni further strengthen their Following CEEMAN commitment to the principles of responsible management education, as well

personal and institutional communication and theFrom CEEMAN office collaboration, including joint research, faculty as responding to the interest expressed by mem- and student exchange, and other programs. ber institutions and beyond, IMTA 2012 is offering IMTA Alumni Conferences, organized on an also two additional disciplinary tracks: annual basis, bring them together to discuss ■ Business Ethics, CSR and Sustainable important issues related to faculty development Development, W Michael Hoffman, Executive and its impact on institutional development and Director, Center for Business Ethics, and Hieken enhancement of the quality of management Professor of Business and Professional Ethics, development in general. Bentley University, US IMTA alumni also continue receiving various ■ Accounting, Randy Kudar, Emeritus Professor, forms of post-program support and access to Richard Ivey Business School, CEEMAN IQA IMTA related programs, such as IMTA Module Director, Canada IMTA Alumni Conference and International Teaching Week 2012

IMTA is an inter-disciplinary, inter-departmental, inter-institutional, and international program

The final list of disciplinary tracks will be decided The 7th IMTA Alumni Conference will be held upon completion of the application/admission on 26-27 April 2012 at the ISM University of process. Management and Economics, Vilnius, Lithuania. The proposal to host the event came from Nerijus Pačesa, ISM President (IMTA 2003 How to apply alumnus). Candidates are invited to submit their applica- The conference is organized by a specially estab- tions accompanied by: lished team of IMTA alumni from ISM, headed by ■ a plan for further career development Tadas Šarapovas, Head of International Relations Department and Career Center. ■ at least one of the following personally devel- oped teaching materials: case study, research, Following the successful experience of the last and/or course design three IMTA alumni conferences hosted by the Faculty of Economics, University of Montenegro in ■  a letter of recommendation from the appli- Podgorica, Faculty of Business Administration and cant’s Dean or a senior faculty member Economics at the Alexandru Ioan Cuza University Shortlisted candidates will be interviewed before of Iasi, Romania, and National Research the final selection, which will be determined by University – Higher School of Economics, Moscow, the Admission Committee. A working knowledge Russia, the 7th IMTA Alumni Conference will of English and at least two years of relevant include the following inter-related events: teaching experience are the minimum require- ■ IMTA master-classes provided by IMTA faculty ments for applying to the program. and other experts Application deadline is 15 February 2012. ■ International Teaching Week, where IMTA alumni will lecture students and participants of various programs at the host institution 20 Program fees ■ IMTA Alumni Conference on Teaching ■ € 3,000 for CEEMAN institutional members Excellence and Quality Assurance: Implications ■ € 4,000 for exchange and individual members for Faculty Development ■ € 5,000 for non-members ■ IMTA Alumni Meeting The above tuition fees are already substantially The conference theme is developed to include subsidized through a special CEEMAN scholar- the following: ship scheme. The fees do not include meals, ■  accommodation and travel expenses. Academic excellence through quality teaching ■ Faculty development and quality assurance

From theFrom CEEMAN office Contact: Milenko Gudić, Managing Director IMTA, [email protected], Tel +386 4 57 92 521, ■ Implications and prospects for faculty develop- www.ceeman.org ment and IMTA alumni involvement In addition to inputs provided by the master-class and conference speakers, IMTA alumni will have the opportunity to present and discuss their per- sonal and institutional approaches and experi- ences related to the above topics. An integral part of the event will be the IMTA Alumni Annual Meeting in which participants will discuss past and future activities of the associa- tion and related organizational matters. News from Challenge:Future

ISM University of Management and Economics will host the IMTA Alumni Conference in Vilnius, Lithuania in April 2012

In addition to the formal program, IMTA alumni Challenge:Future at the 7th UNESCO Youth Forum will receive an excellent opportunity to attend in Paris several attractive social and cultural events On 17-20 October 2011, Challenge: Future that will enable them to learn more about the (C:F), with the support of Slovenian National fascinating history and culture of Vilnius and Commission for UNESCO and on the invitation of Lithuania. the UNESCO Section for Youth, Sport and Physical As recommended by previous IMTA alumni con- Education, was represented at the 7th UNESCO ferences and roundtables in various countries, Youth Forum in Paris by Olga Veligurska, CEEMAN the 7th IMTA Alumni Conference will also be open Head of Projects and C:F Vice President Alliances for management faculty from the host institution and Damla Aktan, Vice President of C:F Chapter and other business schools from Lithuania and network and PhD student at Izmir University other countries that may have interest into the of Economics, Turkey (as observers), and Jan faculty development trends and issues in general Ramovš, President of C:F Chapter in Ljubljana and the specific IMTA experience in particular. and student of the Faculty of Economics, Contact: Tadas Šarapovas, Head of International University of Ljubljana, as official delegate rep- Relations Department and Career Centre resenting Slovenia. Challenge:Future was also ([email protected]) and Simona Zekaite, International among the 15 exhibitors with a dedicated desk Relations Coordinator ([email protected]). at the Youth Expo, and Olga Veligurska was given the floor to briefly present the initiative in the par- allel session on Education, Social Transformation, and Sustainable Development. The theme of the Forum, “How youth drive change”, strongly resonates with the C:F mission and objectives of inspiring youth to take active role in their societies and environments. The event 21 featured a number of concrete examples from all over the world on how youth drives change in their environments through participation in public affairs, education, social entrepreneurship, and volunteer work, as well as inspiring talks by Ms.

Damla Aktan and Olga Veligurska

with Ms. Irina Bokova, UNESCO Director-General theFrom CEEMAN office Irina Bokova, UNESCO Director-General, UNESCO goodwill ambassadors (such as Forest Whitaker, IQA: What Is It All About? a famous American actor), social entrepreneurs, businessmen, educators, and policy makers. Over 400 participants attended this high-level Forum, including country delegates, observers, various UNESCO-related bodies, international organizations, and others. In addition to plenary ses- sions, there were many skill-building and thematic workshops, parallel sessions, different inauguration events, cafe discussions, and other interactive ways for youth to discuss the Forum topic and its different aspects. The delegates had also drafted recom- mendations for the UNESCO General Assembly that was taking place after the Youth Forum. IQA has had a very successful year in 2011. C:F was active also in pre-Forum activities, includ- We have successfully completed four new ing participation in the UNESCO photo action accreditations in Croatia, Poland, Russia, and “Change” on Facebook, spreading the word Spain. In addition we have completed three re- about the Forum through social networks, posting accreditations in Russia, Latvia, and the Ukraine. news and announcements on C:F website, etc. It But there is a lot more on the agenda. At this will also continue and strengthen cooperation with point IQA is anticipating that there could be a Slovenian National Commission for UNESCO, who possibility of three new accreditations, seven re- showed great interest in C:F activities and impact. accreditations, and five additional schools who have expressed strong interest in undertaking the accreditation process. Fresh autumn challenges in cooperation with Since its inception, IQA has been committed to corporate partners from Slovenia the improvement of management education While the main C:F competition among its members. IQA was developed by “Fun+Meaning2=2030” is running and the final- CEEMAN because the existing accreditation bod- ists will be defined in January, this autumn, C:F ies utilized a set of standards and conditions that has organized three new Quick Challenges in were not really consistent with the environments autumn: and limitations facing institutions in the CEEMAN area. Thus, it was decided to create an accredi- ■ “C:F Change: Youth 4 Youth“, in cooperation tation process that was designed to promote with Studio Moderna, called to come up with management education improvement within ideas and actions to help make help make the constraints of the economic realities of the real impact for the underprivileged youth, from CEEMAN region. abandoned and homeless to immigrants and disabled ones. To this end, IQA identified thirteen key dimensions that have significant impact on the quality of 22 ■ “Facing 21st Century Disasters“, in cooperation management education. This are listed in Table with Triglav Insurance Company, invited the A. At first they appear to be similar to criteria participants to imagine what kind of disasters used by other accreditation bodies. However, we might be facing in the next decades and IQA decided to examine each of these dimen- how to protect ourselves, respond or adapt to sions in the context of the local environment them. of the institution rather than on some absolute ■ “Slovenia – Old Stories for New Adventures“, in academic scale. This meant that each institution cooperation with Slovenia Tourist Board, asked that undertook to go through the accredita- to imagine and create fresh and innovative tion process would be evaluated on the basis touristic products and solutions (new tourist of what was possible and achievable within its From theFrom CEEMAN office routes, souvenirs, concept hotels, museums, own environment. In other words, each institu- etc) based on “old stories” and legends of tion could specify what it wanted to be and how selected tourist destinations in Slovenia. it wanted to achieve that goal. It could specify Each challenge offers many opportunities for the criteria, conditions, and methods. The accredita- youth - from scholarships of up to EUR 2,500 per tion process would examine the institution within person to attend the C:F Academy and Summit its own context. For each of the dimensions, here 2012 in Slovenia in March, to financial support for are some of the things that IQA is looking for in project realization, internships, speaking opportu- the institution. nities at global events, and various other prizes. For more information on these and past Quick Challenges, see www.challengefuture.org/quick Mission and Strategic Focus the governing body of the institution. The exact The top business schools have a very clear mis- format of the governing body is not specified. sion and a very sharp focus. They concentrate on Each institution will have its own structure. pursing and achieving the key success factors Main Achievements to Date that are essential in their market. They put all their The institution is asked to specify the main resources toward that mission. The institution does achievements it has accomplished in the past not try to be all things to all people. It recognizes several years. These should be associated with what it can do extremely well, and what it is the mission and strategic focus as stated in the not well equipped to do. It concentrates on its earlier section. These achievements can be strengths. In addition, the mission is very clearly related to curriculum, faculty development, communicated to all of the stakeholders of the intellectual capital, service to the local business institution. Everyone knows what the mission of environment, service to the government, or any the institution is and is in agreement with purs- other aspect that is relevant to the institution. ing and achieving that mission. The mission and strategic focus act as the basis for assessing all of Program Structure and Participant Processes the other dimensions in the self assessment report In this dimension, the institution is asked to of the institution. describe how its management education pro- Legal Status and Governance grams are structured. They are asked to provide information regarding the courses, number Each institution that participates in the IQA proc- of class sessions for courses, the sequence of ess must be a legal entity that can operate and courses for programs, the recruitment process provide academic degrees and/or certificates for candidates, the number of candidates in a to candidates under the rules and regulations of course, the number of candidates in a program, the country in which the institution operates. The the graduation rate, the processes of feedback institution must be certified by the national gov- to candidates on progress through the programs, ernment. The institution must also have a clear and the requirements for graduation or comple- governance model and allow access by the tion of programs. peer review team to meet with representatives of Program and Curricula Development: Educational Innovations In this dimension, the institution is asked to pro- Table A: CRITICAL DIMENSIONS FOR vide information regarding how it monitors the ACCREDITATION quality of its programs and courses. The section examines who is responsible for review of courses, 1. Mission and Strategic Focus and the introduction of new courses. The section asks the institution to identify how it reviews the 2. Legal Status and Governance content of course materials, and the sequencing 3. Main Achievements to Date of courses within the programs. In addition, it asks 4. Program Structure and Participant the institution to identify innovations that it has Processes undertaken in the past few years with respect to 23 education of its candidates. This might involve 5. Program and Curricula Development: unique teaching methodologies, field compo- Educational Innovations nents, international trips, exchange programs, 6. Learning Outcomes: Participant and etc. Program Evaluation Processes Learning Outcomes: Participant and Program 7. Faculty Evaluation Processes 8. Research and Contributions to The institution is asked to provide information Management Theory and Practice regarding how the programs and candidates are evaluated. This includes examination proce- 9. Resources and Support Processes theFrom CEEMAN office dures, appeal procedures, student evaluations 10. Applications of Technology of courses, programs, and faculty. The institution 11. Business/Financial Model and Results should provide copies of the instruments used to undertake the evaluations. As well, the institution 12. Meeting the Needs of the Local is asked to describe what actions are available Environment and Constituents to be undertaken to respond to feedback and 13. Incorporating the Guidelines of PRME evaluation for candidates, courses, programs, and faculty. Faculty a clear presentation of sources of revenue for the Any institution relies heavily upon its faculty. IQA is institution and categories of expenses. The self interested in the diversity of the faculty that work in assessment report must explain where the reve- the institution. As well, IQA is also interested in the nues have come from in the past, and where they efforts that are being made by the institution and are likely to come from in the future. Similarly, the the faculty to develop both in a discipline sense, report needs to present the pattern of expenses and in a pedagogical perspective. The institution by categories regarding where the resources is asked to identify the academic backgrounds are being spent. This should include both the of its faculty. It is also important to identify what operating budget and the capital budget. There specific actions have been taken to improve the is no particular formula here. The objective of ability of the faculty to teach management and to this dimension is to have the institution be clearly remain current in their disciplines. aware of how it generates and spends financial resources, and what it must do to ensure its long Research and Contributions to Management term continuance. Theory and Practice Meeting the Needs of the Local Environment This section is intended to address the intel- and Progress on Internationalization lectual contribution of the faculty. IQA’s dimen- sion includes many more things than simply Perhaps internationalization is not the best term to academic articles. It also includes develop- use here. The focus is really more on how the insti- ment of teaching materials (cases, class notes, tution is achieving diversification. This diversifica- simulations, role playing exercises, etc.), active tion can be in the form of faculty, and students. and leadership participation in professional The self assessment report needs to show that the organizations within the business environment, institution is progressing in a way that enables it appearances in local media, participation at to capture the diversity of perspective among its conferences and symposiums both at home and faculty, as well as among its students. This may abroad, advice to companies and governments, take the form of attracting and hiring faculty recognition by the local business community as from different institutions or disciplines. It will also an expert in chosen fields. The intent is to discover include attracting and enrolling candidates with what things the faculty is doing to enhance the different academic backgrounds to provide education of the candidates, to assist the local variety of perspective in the class sessions. This business environment, and to keep the faculty dimension also asks the institution to look at its member current in his or her field. actions in fostering and developing the business community and market in its local area. It needs Resources and Support Processes to present the achievements that the institution The institution has to rely upon its administration has made in developing business locally. and staff to facilitate the regular operations of PRME Commitments the educational system. It is important to identify the processes that are present in the institution. Since CEEMAN was one of the first groups to sign This includes the physical plant facilities, the staff the accord for PRME (Principles for Responsible to handle administration of records, applications, Management Education), IQA requires the institu- 24 graduations, alumni, maintenance, marketing, tions who are undertaking the accreditation public relations, fund raising, and financial man- process to report regularly to the PRME website agement. It is important that all of these people with their annual report on efforts and achieve- understand what the institution is doing and how ments in this area. IQA also asks the institution they are contributing to the achievement of the to report on what its faculty and programs are mission. going to incorporate PRME as an integral compo- nent of what the institution does. Applications of Technology Assistance In the current world, technology is no longer an option. It is a necessity. This dimension exam- When an institution decides to pursue the IQA

From theFrom CEEMAN office ines how the institution is using technology to accreditation, they make an application. If they pursue and achieve its mission and strategic are eligible, then they are asked to prepare their focus. It covers the presence of computers, self assessment report. This is not a public rela- software, library services, internet connections, tions document. It is a critical detailed analysis of classroom technology, video conferencing, the strengths and weaknesses of the institution. computer applications for admissions, course An institution that is aware of its weaknesses is registrations, record keeping, grades, alumni lists, able to address them. An institution that does corporate connections, and any other possible not know its weaknesses or fails to acknowledge applications. them, cannot make improvements. No institution is perfect. Every institution has special strengths Business/Financial Model: Financial Viability and special weaknesses. The self assessment It is critical that the institution have a viable long report is intended to assist the institution in identi- term financial and business model. This involves fying these, and to enable the institution to think of how to address the weaknesses, and how to amplify the strengths. Glasgow School for In developing the self assessment report, the IQA Business and Society, UK accreditation director is available to offer feed- back and advice on early drafts of the report. This can facilitate the development of a com- prehensive and useful report. The institutions that have taken part in IQA are in unanimous agree- ment that the most valuable contribution of the accreditation process was the effort committed to the creation of the self assessment report. The peer review team that comes to the institution to review the contents of the self assessment report will take time to meet with all of the stakeholders. The peer review team is there to audit the content A new School with a proud heritage of the self assessment report and verify that the Glasgow Caledonian University (GCU), which facts and information provided in the self assess- through its founding institutions dates back to ment report are true and accurate. In addition, 1875, is one of the largest universities in Scotland the peer review team will offer recommendations, today with nearly 17,000 students from more than based upon their experience at other institutions 100 countries. Our most recent innovation has that they have been associated with. been to integrate our former schools of busi- Thus the participating institution gets an oppor- ness, law and social sciences to better meet the tunity to examine itself in depth. It can see how needs of business and society. At the Glasgow it aligns its resources to pursue and achieve its School for Business and Society (GSBS), we pride mission. It can identify where it wants to make ourselves on our international outlook and we changes and where it wants to further develop its are committed to developing mutually benefi- strengths. At the same time, it will gain the experi- cial partnerships across the world. We welcome ence of the peer review team who can provide students and visiting faculty to our modern cam- additional perspectives that can assist the institu- pus at the heart of Scotland’s biggest and most tion in improving and growing stronger. cosmopolitan city, Glasgow, and also to our new graduate university campus in one of London’s By Randy Kudar, CEEMAN IQA Director, Emeritus most attractive locations. Professor, Richard Ivey Business School, Canada

GSBS mission Our commitment is built on the principles of nur- turing enterprise, promoting social responsibility and enabling people to fulfill leadership roles in business and/or the community. Four key features 25 characterize our extensive undergraduate and postgraduate portfolio: employability, profes- sional body accreditation and business engage- ment, internationalization, and citizenship.

GSBS campus in Glasgow, Scotland Welcome new members GSBS teaching activity Marin Barleti University, GSBS offers a wide range of excellent programs with opportunities to study generic areas such Albania as business or management or social sciences, or niche areas including accounting, banking, investment and risk management, international fashion marketing, cultural and creative business, fictional TV writing, international tourism, multime- dia journalism, European law and Scottish history.

GSBS research and business activity Cutting-edge research is central to the School’s mission in combination with the outstanding results from the United Kingdom’s last research Marin Barleti University is a fully accredited higher assessment exercise (RAE) in 2008. Research education institution, governed by a board of the in the fields of communication, cultural and most respected names in Albania. The University media studies achieved world class ratings, while has four Faculties. The Faculty of Economics research in business and management, account- and Finances, the Faculty of Social Sciences, ing and finance was ranked as internationally the Faculty of Law, and the Faculty of Applied excellent. Sciences form the core of the bachelors and masters programs and aim at being a guiding In line with the GSBS mission, we are committed force for the Albanian society by nurturing young in applying our knowledge and research for the minds to achieve and realize their full potential benefit of both business and society at large. by helping them prepare for the great careers Through our Applied Knowledge Exchange, that await them. The University also offers Master’s we work in partnership with industry, the public degree studies as part of the graduate program. sector, and third sector organizations and deliver tailored educational programs, consultancy and By establishing the Center for Education, research partnerships to fit our client needs. We Research, Technology and Innovation (CERTI), are privileged to have the support of leading the university seeks to cultivate joint efforts in companies like Marks and Spencer, John Lewis, cross-border research and development with Morgan Stanley, Santander, Top Shop, Scottish the sharing of expertise, resources, and common and Southern Energy, Clyde Union Pumps, All approaches to problem solving so as to reduce Saints, and House of Fraser. within-region variation. Contact: Dr Alec Wersun, [email protected], The mission of CERTI is to provide the necessary Tel. +44(0)141 331 3414, www.gcu.ac.uk/gsbs infrastructure: ■ to foster and support multi- and interdisciplinary research and development and other scholas- 26 tic activities with Balkan universities and other research organizations operating in the region; ■ to broker effective partnerships with the busi- ness community and promote entrepreneurial capacities and the creation of a competi- tive and innovative model for sustainable enterprise;

Welcome new members Marin Barleti University, Tirana, Albania ■ to exploit the full potential of young people and the wider community, by involving them directly BSL Awards an Honorary in contributing to various projects for the social Degree to Claude and economic benefit of the community. Center of Information and Technology (CIT) Nicollier and Sung-Joo presents a new model of computing school, one where students not only learn technology mecha- Kim nism, but also what it is able to bring about. The center provides a prosperous learning and developing environment combining creative, technical, and conceptual skills relevant to all aspects of new technologies, digital media and computing and aims to help students, employ- ees, developers and community thrive. Enterprise Development and Innovation Center The Business School Lausanne (BSL) awarded (EDIC) aspires to help enterprises find the honorary degrees ( Honoris Causa) to answers they need to start, sustain and grow Sung-Joo Kim and Claude Nicollier at the annual their businesses. Supported by the academic Graduation Ceremony held at the Beau-Rivage staff and experts, EDIC helps businesses grow Palace Hotel on 24 September 2011. and enhance their operations through diag- Korean born Ms. Sung-Joo Kim is a Chairwoman nostics and consultancy services. EDIC envis- and CEO of Sungjoo Group and MCM Holdings ages becoming the leader for distribution of AG and was selected for the award in recogni- the technical and operational support, advisory tion of her outstanding achievements in busi- and information services to the enterprises for ness and representation of the empowerment the facilitation of an enabling environment that of women. Internationally known and respected will encourage the start-up, growth and devel- for her accomplishments in business, she has opment of successful organizations throughout successfully launched and acquired exclusive Albania and the Balkan area. franchise rights for several globally renowned www.umb.edu.al brands such as Gucci, Yves Saint Laurent, Sonia Rykiel, Marks & Spencer and MCM for the Korean market, while positioning Korea as a leader in the luxury sector. Ms. Sung-Joo Kim was selected as one of the “1997 Global Leaders of Tomorrow” by the World Economic Forum in Davos, Switzerland and ranked as one of the “7 Most Powerful Women in Asia” by Asiaweek, as well as being nominated among the “Top 50 Women to Watch”, by The Wall Street Journal.

The honorary award of BSL was also received by 27 Mr. Claude Nicollier, who, as the first Swiss astro- naut, stands out for his exceptional achievements in the field of spatial research and its engage- ment for a sustainable future. He was selected to be in the first group of European astronauts in 1978 and took part in four NASA missions, totaling more than one thousand hours spent in space.

Philippe Du Pasquier and Sung-Joo Kim News from our members Developing a Common Vision: St Petersburg State Polytechnic University and ESB Business School Reutlingen Start Joint MBA Program

Katrin Muff and Claude Nicollier

During his impressive career, Mr. Nicollier has The Faculty of Economics and Management received the Yuri Gagarin Gold Medal from the (FEM) at St Petersburg State Polytechnic University International Aeronautical Federation in 1994, and ESB Business School at Reutlingen University the NASA Distinguished Service Medal in 1999, start a joint Russian-German MBA program and the Robert J. Collier Trophy from the National International Management and Marketing. Aeronautic Association. As Russia and Germany are becoming ever more Both guests addressed BSL’s new graduates at important partners in international trade, sci- the ceremony which was headed by Dr. Katrin ence, and education, the two universities want Muff, Dean of BSL, and Mr. Philippe Du Pasquier, to contribute in fulfilling the common vision of a President of BSL, and attended by students com- productive knowledge creation and prosperous ing from 26 different countries. A very special business relations. Today’s Russia has become a guest at the ceremony was Mr. Ngo Quang key player in the world economy and its relation- Xuan, Permanent Representative of the Socialist ships with foreign partners require the implemen- Republic of Vietnam to the United Nations in tation of international management standards. 2003-2008. He was awarded an honorary degree Dynamic change, international integration and by BSL in 2008. high volatility of the financial and goods markets Contact: Denitsa Marinova, BSL Communications, require the adequate skills laid out for future [email protected] managers. The new program was tailored to provide future graduates with exactly the skills required in the new global business arena. The joint MBA program was designed to improve the skills of managers from a variety of industries (generally with a background in engineering, IT or natural sciences), exploring opportunities to enter international markets. Training will take 28 place in Russia and Germany. The program will be conducted in Russian, as well as English. Additionally to the business lectures, the program will engage the participants in language courses, business games and simulations, and visits to world-leading companies. To ensure flexible and ongoing improvement of the program a close interaction with leading local and international

St Petersburg State Polytechnic University and

News from our members ESB Business School Reutlingen start new joint MBA program Eurasian Higher Business School Started by the Eurasian Open Institute, Russia

St Petersburg State Polytechnic University companies has been arranged to guarantee The Eurasian Open Institute (EAOI), one of the continuous feedback. For each module a repre- leaders in the field of distance education on the sentative from a German or Russian company is Russian market, has opened the Eurasian Higher invited to conduct a workshop. Upon successful Business School (EHBS) in October. completion of the program, participants will earn Victor Danilin has been assigned as head of the two diplomas: MBA degrees from both institutes business school. Mr. Danilin has extensive working respectively. experience and knowledge in business arena as Ranked year after year by CHE, the a director and a top-manager of several large Wirtschaftswoche, and the Handelsblatt as companies. Also, Mr. Danilin has the warranted one of the best business schools in Germany, experience of implementation of innovative the ESB Business School has been conducting projects in business sector. MBA education since 1984 with an emphasis on The business school’s concept of development is international standards, and has close relation- based on the advanced methods and technolo- ships with the world of business through multiple gies of distance education with the practice of links (guest lecturers and corporate workshops, using innovations in its educational programs, corporate advisory board, faculty with years of while cooperating with other established Russian practical experience, student papers and theses and foreign educational institutions and main- developed in co-operation with companies, job taining an active development process of its fairs on campus, etc). This focus will continue also regional programs. in the new program. EHBS actively cooperates with one of the leaders of business education in Russia, the Moscow International Higher Business School "MIRBIS". EHBS has carried out, within this cooperation agreement, consultations and negotiations about usage of technological possibilities of the 29 Eurasian Open Institute in the process of the crea- tion of the MBA electronic educational programs and their joint implementation in regions of Russia and abroad. According to the concept of business school development on usage of innovations of the Russian and foreign scientists in educational process, the meeting with the Tsefej company’s managerial staff took place in October. The com- pany’s innovations are based on the new design News from our members approach and usage of the global management information systems centered around and on GGG – Global Gnoseology Graph (G3) technolo- gies. During the meeting, agreements on the development of long-term cooperation, integra- tion into educational process of development of the company, and creation of joint training courses for MBA and MPA programs have been reached. By the end of the October negotiations with the official representative of educational institution HHL – Leipzig Graduate School of Management, Germany

Head of EHBS Viktor Danilin

World Wide Education GmbH (WWEDU), which HHL “Top Climber of the Year” in the Financial is the leader in distance education in Germany, Times Global Master Ranking Austria and Switzerland, were carried through. Jumping up an impressive 19 ranks, HHL has During the negotiations, all sides involved achieved 19th place in the world’s leading presented their technological decisions to the “Masters in Management” ranking conducted organization of distance education where they by the Financial Times (FT). HHL’s Master Program considered questions of the joint e-learning in in Management (MSc) had only been listed for MBA and MPA programs implementation, pos- the second time ever and has since already sibilities of the technologies applied in electronic scored third place in Germany and 19th place systems of training EAOI and WWEDU integra- internationally, as it outpaced a large number of tion. The perspective of signing the contract on well-renowned schools. strategic cooperation became a key subject of a meeting. Following the results of a meeting, The ranking certifies the oldest business school the protocol of a working group foundation, within German-speaking countries with a top preparation of the contract on strategic coopera- rank for its MSc program with regard to the tion, development and implementation of joint salaries obtained by its alumni (fourth place distance MBA program were signed. internationally). In the assessment of focal points, HHL obtained first place in the field The Eurasian Higher Business School now will of Entrepreneurship. HHL has also managed incorporate the operational actions for the devel- to break through into the top 10 in General opment of the modern spirited and competitive Management, Finance, and Marketing. The FT programs for its MBA and MPA, and welcomes “Masters in Management” ranking, covering 65 partnership and knowledge exchange that will business schools, is considered one of the world’s benefit all in this area of interest. most extensive and significant ranking platforms for Master programs that focus exclusively on 30 General Management. www.hhl.de/rankings

HHL and EADA Start a Joint International Executive MBA Program With the International Executive MBA Program, two of the leading business schools in Germany and Spain will be offering joint program for executives starting in October 2012. The part-

News from our members time program, designed by German HHL and EADA, will be conducted completely in English and focuses on the peculiarities and similari- ties of business practices in Western European countries (especially Germany and Spain). In addition, participants will gain insight into the economy and culture of the Chinese, Brazilian IEDC-Bled School of and Indian markets. To obtain the Executive MBA Management, Slovenia dual degree at HHL and EADA participants have to successfully pass a total of ten six-day course weeks spread over 18-month period which will be based on various disciplines, as well as complet- ing their Master theses. The International Executive MBA Program consists of eight core modules, equally divided between Germany and Spain, respectively. Further mod- ules are to be completed at reputable business schools in Brazil, China or India. At HHL, Frank Hoffmann has been appointed as Program Director of the new program. The President of the Republic of Slovenia confers The Golden Order for Services on www.hhl.de/IExecMBA the IEDC On 1 December 2011, the President of the Republic of Slovenia Dr. Danilo Türk has conferred The Golden Order for Services on the IEDC-Bled School of Management, “for its pioneering work in the field of business education in Slovenia and Central and Eastern Europe and for its contribu- tion to putting forward high business standards by teaching good practices and sharing new expert knowledge”. President Türk explained the decision to confer the highest decoration for exceptional services accomplished for Slovenia on IEDC, stressing that “Slovenia, having no previous tradition in the field of business education, with IEDC-Bled School of Management came up with the best in twenty- five years. The Bled School of Management has become the leading international business school in the region and one of the most respectable in Europe. For a long time, its mission has been to become a center of excellence not only in the field of business education, but also an important international business meeting point 31 and an agent of change in Slovenia and other countries. It has been striving for development of responsible managers and leaders, thus it was one of the first schools in the world to introduce ethics in its educational programs. The School is also the headquarters of various expert centers, focusing on sustainable development, leader-

IEDC staff with Dr. Danilo Türk (center) News from our members ship, research, innovation, and creativity of youth. IEDC Global Alumni Reunion and Alumni It has affirmed itself also as one of the leading Achievement Awards innovators in the field of learning from the arts; its On the occasion of the IEDC’s 25th anniversary, a modern facilities in Bled have become a creative Global IEDC Alumni Reunion took place in Bled. environment for creative leadership.” A large group of alumni, representing the IEDC Prof. Danica Purg, the founding President of IEDC- alumni clubs in various countries of the world, Bled School of Management and President of were impressed and inspired by the keynote CEEMAN, sees the state decoration as a result of address by Prof. Edgar Schein, who walked the 25 years long attempts of IEDC to develop compe- audience through his entire career as professor, tent and ethical leaders: “I consider as the greatest consultant, and author of world-respected books success when participants transform themselves on various topics; he sees “creative opportun- during the studies, so that they return home not just ism” and serendipity (composed of cautious educated, but also motivated to contribute to a observation, humble inquiry, agility, and rising to positive development of the society.” the occasion) as the cornerstones of his “appear- ance across the map.”

25 years anniversary of IEDC: New times require In the frame of the event, the IEDC Alumni different leaders Achievement Awards (AAA) were given for the first time to successful graduates of IEDC: Darko More than 450 business and political leaders, pro- Babić, Cluster Manager for Western Balkans at fessors, alumni and friends of IEDC-Bled School DHL, Serbia; Maja Ibrišimović, co-owner and of Management from 36 countries attended the Managing Director of the IGEPA Group BH, IEDC Presidents’ Forum and ceremony dedicated Bosnia and Herzegovina; Krešimir Kvaternik, CFO to the 25th anniversary of the School, opened and Member of the Board of Fina – a Financial by the President of the Republic of Slovenia Dr. Agency, Croatia; Klaus Schuster, the principal of Danilo Türk. The anniversary event featured a his Management Consulting Company, Austria/ number of world respected thinkers and past Slovenia; and Branko Žibret, Partner and the only recipients of IEDC doctor honoris causa titles, Slovenian Vice President of A.T. Kearney, Slovenia, including Dr. Ichak Adizes, Prof. Nancy Adler, who then participated in a panel discussion Prof. Manfred Kets de Vries, Prof. Aleksandra facilitated by Prof. Arshad Ahmad, author of Kornhauser Frazer, Prof. Jean-Pierre Lehmann, the AAA idea. The AAA award, supported by Prof. Edgar Schein, Prof. Hermann Simon, and Unicredit Banka Slovenije, celebrates IEDC alumni Dr. Horst Weitzmann. On the occasion of its 25th for demonstrating and epitomizing the high- anniversary, the School issued a book The Vision est ideals that personify outstanding individual and Voices of IEDC-Bled School of Management, career achievements, leadership, service to the authored by Dr. Phil Mirvis, renowned expert on community, as well as the contribution to the organizational psychology from the US. school development. In the frame of the international conference ”Creating the Future”, IEDC awarded honorary doctoral titles to Prof. Edgar Schein and Prof. 32 Manfred Kets de Vries. In his address, Prof. Schein, the founding father of the study of corporate culture, often referred to as the world leading management thinker after Peter Drucker, stressed that “currently there is too much preoccupation with competence, motivation and will, and at the same time not enough focus on values, ethics and humanity”, and Prof. Kets de Vries, world-class The first IEDC Alumni Achievement Award recipients authority on global leadership and a clinical pro- fessor of leadership development, set out that “in News from our members this age of greed and anxiety, short-term expedi- ency prevails, while bold, imaginative leadership, taking the kinds of action that will benefit the next generation is sorely missing.” In his keynote speech “The Courage to Change”, Dr. Ichak Adizes, one of the leading manage- ment experts in the world, US, emphasized that “we need a new breed of leaders, ‘social leaders’ that have the courage to change society driven by materialism to a society driven by values.” International Academy of Business, Kazakhstan

IAB round table

Business education of Kazakhstan – the big pros- Director of the Step&Grow Coaching Academy pects of transformation in the changing world Galiya Khamitova in her speech “Coaching as The round table named “The Transformation and the Innovative Approach to the Transformation of Changes of Business Education of Kazakhstan in the Business Education” had emphasized that the the Changing World and Business Environment” ones who apply coaching, master the new way took place on 26 October 2011 and became of thinking and new instruments related to the the platform for the professional discussions integral approach and its implementation in eve- and exchange of experience with wide rep- ryday activities. Thus coaching should be actively resentation. Leading lecturers of International implemented into the business education as a Academy of Business (IAB) and managers of the required discipline. Kazakhstan National Economic Chamber Soyuz IAB’s MBA lecturer Dr. Akmaral Altaliyeva pointed Atameken, presented in the round table. out that teachers should clearly understand their Mr. Assylbek Kozhakhmetov, IAB Rector, had set individual resources, hence they should con- the pace to the session accentuating that the stantly expand them from business learning. constantly changing new tasks set forth to the As a result of the convivial discussion at the round business education require from the advanced table, the working group was created to formu- business schools to choose their own quality late and deliver recommendations to the Ministry standards. The perception of being “educated” of Education and Science and to the business nowadays is being transformed significantly, even sector. All participants expressed their interest in beyond the known limits, as the successful busi- continuing the dialogue and making such meet- ness plan or high-end technology being height ings traditional. of perfection today might become hopelessly By Almagul Kanagatova, Vice-Rector for Science obsolete tomorrow. and Development and Irina Khan, Dean of The welcoming address was given by Ms. Zhanar Higher Professional Education Departement, Mambeyeva, the Managing Director of the Social International Academy of Business 33 Projects of the Kazakhstan National Economic Chamber Soyuz Atameken. As the guest of honor Mr. Virginijus Kundrotas, the President of the Baltic Management Development Association (BMDA), had high- lighted the status of the round table. In his presentation “Current Trends and Challenges of Business Education”, Mr. Kundrotas had empha- sized that the competition in the modern globaliz- ing economy changed the requirements to the News from our members image of the business school teachers, and the new frameworks demanded regular re-evalua- tion of all activities. Mr. Timur Sabitov, President of the Kazakhstan Federation of Marketing and PR, defined five fac- tors of successful business education. The core point of his speech was that not only the image of the learners has been changing, but the image of the teachers as well. MIM-Kyiv Launches National Business Platform

MIM’s National Business Platform proved to be an effective education tool

On 18 October 2011, MIM-Kyiv launched its new- Those new technologies broaden the array of est project MIM’s National Business Platform. Due tools used by MIM in order to bring together to the latest IT tools, the School will bring together business people from different parts of Ukraine. business communities from all over the country. Conferences, seminars, and other events organ- Actual sites of the platforms will be located in ized and hosted by MIM-Kyiv will become more Donetsk, Dniepropetrovsk, Vinnytsya, Lviv and accessible to its community members living Kiev. The first site started its activities in Vinnytsya. outside Kiev. The platform will facilitate sharing Mr. Vitaliy Gayduk, member of MIM-Kyiv Board experience, establishing developing business of Directors, Prof. Iryna Tykhomyrova, President partnerships and thus increase investment attrac- of MIM-Kyiv and Dr. Oleksiy Vynogradov, MIM- tiveness of the different regions. Kyiv Vice-President presented the project to the For MIM-Kyiv, this project is more than just edu- media at the press-conference. cation instrument. It is a superior and effective MIM’s National Business Platform will be oper- means of bringing together business people ated in different ways with educational instru- from all over Ukraine, thus eliminating regional ments and communication vehicles being incoherencies and promoting best manage- the top priorities. Corporate programs for rial practices. It is MIM-Kyiv contribution to the Prykarpattyaoblenergo, an energy distribu- development of a civilized business environment tion company, were to a certain extent a pilot and a good vehicle to shape a potent business project that allowed the testing of the tech- community. This socially responsible business nologies capabilities. The launch of MBA in initiative has become possible due to the support IT Management program on 25 October has of IT community. become the first phase of operating the platform. This new program will be delivered in Kiev and broadcasted to four other cities in Ukraine where the students are located. The new equipment 34 and technologies enables both the students in their hometowns and the faculty at MIM to inter- act as in a standard classroom procedure where the students receive the same effective training as though they were physically present.

Iryna Tykhomyrova and Vitaliy Gayduk presenting the new platform News from our members ISM University of Management and Economics, Lithuania

ISM awarded with four palms in Shanghai Global Entrepreneurship Week to Spread Across During the global university ranking Eduniversal Lithuania congress in October, the ISM University of The fourth Global Entrepreneurship Week started Management and Economics was once again on 14 November 2011 and was held at least in awarded with four palms for the fourth time since nine cities throughout the country. ISM University 2008, thus remaining among the top 200 business of Management and Economics is the host of the universities globally. The ISM ranking is the highest global initiative in Lithuania that promotes the in Lithuania and one of the highest in Central and search for business ideas, their implementation, Eastern Europe. and the start-up of new companies. Resembling This year Eduniversal congress was held in previous years, all were welcome and encour- Shanghai, China. The highest category of aged to take part in the activities organized five palms – “Universal Business Schools” was by the partners and patrons of the Global awarded to top 100 business schools. US Harvard Entrepreneurship Week – the pupils, teachers, University, UK Oxford and Cambridge Universities, students, and representatives of the companies. Stockholm School of Economics, and ISM’s “This year strong partners, such as Versli Lietuva, founder Norwegian Business School were among Investuotojų asociacija, JCI and AIESEC joined the top recipients. the activities aimed at promoting entrepreneur- ship. The number of initiatives that encourage entrepreneurship is increasing in Lithuania; it Expert from Yahoo Came to Annual ISM is great that this time they shared a joint goal Conference and are held under the same name – Global On 20-21 October 2011, ISM University of Entrepreneurship Week. By joining our efforts, we Management and Economics organized annual reached more people, proposed more varied international scientific-practical conference in activities. Even though it was symbolic that the Kaunas. The topic this year was prompted by Global Entrepreneurship Week was held for one 35 the representatives of business and science – week, the young people of Lithuania, teachers, “Customer as Change Driving Force”. and company managers would be able to take part in the events for at least a few months,” Yahoo!'s Director of Research Engineering Janet emphasized ISM President Dr. Nerijus Pačėsa. George, who visited Lithuania for the first time, delivered her presentation during the confer- ence. She shared her insights on how one can astound the customers with new products and solutions, and how to apply scientific research. Organizational Psychology Professor Philip

Benson from the US spoke about the importance News from our members of employee involvement. This year the ISM University, different from previ- ous years, asked the business representatives to offer the topics for the parallel sessions. The most problematic and relevant topics for the business appeared to be innovations, business models, customer loyalty and creating added value, as well as business development. The researchers presented their papers on these topics. One more interactive session was conducted in Doing Business in Eastern the form of a panel discussion “Doing Business Europe: Flash-Light from in Ukraine: Lessons Learned, Challenges and Prospects”. George Logush (Vice-President, MHP), kmbs Artur Iliev (Deputy Head, Raiffeisen Bank Aval) and Oleksandr Savruk (Dean, kmbs) shared their views on business climate and future coopera- tion issues in the region. “We are satisfied with the results of this study program,” said Doris Kühberger, LIMAK program manager. “This was our second joint initiative, performed with kmbs in Ukraine. Our participants were able to better understand the business cul- ture in Ukraine and in the neighboring countries In October 2011, Kyiv Mohyla Business School due to the efforts of our kmbs colleagues and (kmbs), Ukraine successfully conducted a five- business leaders involved. Our colleagues showed day study program Doing Business in Eastern really high professional level in conducting the Europe for a group of LIMAK Executive MBA program, and filled the proposed agenda with Program participants. LIMAK, a sound Austrian substantial content and practical approaches”. business school, and kmbs started developing their partnership in 2009. “The joint educational modules become an important and promising form of cooperation with our European colleagues,” said Dr. Oleksandr Savruk, kmbs Dean. “Our experience shows that the Western business schools are interested in Ukraine to form specific programs in the frame- work of common interests in business schools’ curricula. We are pleased to propose intellectual resources of kmbs for international partnership initiatives”. This short-term intensive program, tailored for LIMAK participants, gave them an opportunity to get acquainted with key aspects of doing business in Ukraine and other East-European countries. An important emphasis was placed on political, economic and regulative features of business environment, and much attention was 36 paid to cross-cultural management and business partnerships development. Not only kmbs faculty, but also prominent top-managers and experts from well-known companies, such as Investment Company A1, P&S Group, Tebodin Russia & Ukraine, and Ernst & Young, were engaged into development and delivery of this program. The integration of traditional learning format with business practices exploration, so-called “live cases”, was another unique feature of this

News from our members program. Austrian managers were interested very much in a field excursion to welding set manufacturing at Fronius Ukraine, and snack production factory at Kraft Foods Ukraine. They mentioned that discussions on timely business issues in East-European region with their col- leagues, top-managers of Ukrainian branches, made up an important practical component of the program. The meeting with kmbs MBA alumni that went off in a warm friendly atmosphere, also helped to broaden the program's educational framework and networking. LvBS: Competences of Moscow International Responsible Leaders in Higher Business School CEE “MIRBIS”, Russia

Lviv Business School of the Ukrainian Catholic Global EMBA international module at MIRBIS University (LvBS) in cooperation with CEEMAN From 1-9 October 2011, students of executive Working Group on Sustainable Development programs of the Global EMBA Consortium were has issued a publication Competences of participating in a joint international residential Responsible Leaders in CEE. course at the Moscow International Higher It comprises materials and round table dis- Business School “MIRBIS” in the frameworks of cussions outcomes from the International the annual international module. The Global Conference “Developing Responsible Leadership EMBA Consortium now encompasses the leading in CEE Countries”, held on 2-3 December 2010 in business schools from all over the world: Alma Lviv, Ukraine, as well as the results and compari- Graduate School, Bologna, Italy; Chapman son analysis of “Developing the Global Leaders Graduate School of Business (International of Tomorrow in CEE” research. University of Florida), Miami, US; COPPEAD The research made in the context of CEE countries Graduate Business School, Rio de Janeiro, Brazil; showed that rather less competitive business envi- and the Moscow International Higher Business ronment in Eastern Europe (as compared with the School “MIRBIS”, Russia. global environment) arranges its own priorities: The international MIRBIS module was devoted to ■ New business thinking that requires more com- the study of political and economic mechanisms plex analysis and steps to achieve results; of Russian and international business. Every day the students had lectures and seminars, dis- ■ Developing organizational capabilities (for cussed business cases, and visited companies to instance, development of new knowledge and get a closer and clearer vision of the peculiarities skills with senior executives, managers, and of doing business in Russia. employees); During this International module, the students ■ Communicating and engaging externally; met the First Deputy Chairman of the Council of ■ Stimulating change in organizational culture Federation Alexander Torshin, who presented 37 and structure. anti-crisis measures in Russia, perspectives of entering WTO, current demographic processes Thus, companies are striving for further develop- and workforce imbalance, migration policy, and ment since they consider that so far they have investment climate in Russia. not used their internal resources to the fullest. The course participants visited the PepsiCo com- Overall, companies are under pressure to be pany, a group of companies from IFD Kapital and more responsible and transparent in their behav- MIRBIS strategic partner – the URALSIB Financial ior and the use of available resources. Practice Corporation. Michael Molokovsky, URALSIB’s first of responsible leadership and corporate social Vice-President, made a presentation highlight- responsibility has become an acknowledged News from our members ing the main directions of company activity and necessity in business, adding value both to the tasks of the Evolution conglomerate. companies and their stakeholders. The final part of the educational program was Sophia Opatska, CEO of LvBS, says, “The idea a roundtable discussion on “Corporate Social behind this publication is to approach business Responsibility“. The Global EMBA students leaders as well as business educators (HR manag- noted that all the companies they had visited in ers, business schools, training providers, executive Moscow during the week presented their CSR coaches, etc) and provide them with a toolkit that programs, which left them curiously astonished. contains methods, materials and approaches The students focused on how important social for developing responsible business leaders and responsibility issues in their countries and compa- managers.” nies were, discussed the importance of charity for For more information, please contact Christina corporations, and dwelt on the financial results of Maltseva, [email protected]. social programs. The round table discussion was a positive and bright conclusion for the interna- tional module of Global EMBA. Plekhanov University Social Research Project MIRBIS ranked the Best Russian Business School – 2011 by Elite Personnel On 20 October 2011, the winners of the ranking “Best Russian Business School - 2011” according to Elite Personnel magazine were awarded. It happened in the context of the all-Russian HR managers conference, which took place in the Amber Plaza hotel in Moscow. According to the results of expert voting, MIRBIS received first place honors. The second place was shared by the Graduate School of Business Administration Economies in transition are establishing market (Moscow State University) and Skolkovo, the third mechanisms and institutions often at the expense place went to the Higher School of Management of social programs. Business ethics, corporate (Higher School of Economics), the Stockholm social responsibility, charity and social enterprise School of Economics in Russia, and the Moscow are issues heavily overshadowed and overtaken Business School. by profitability, efficiency, competition and other The benchmarking process lasted for three business issues. Social problems in transition months and was based on the votes of employ- economies cannot be effectively dealt with by ers’ companies. Initially, 64 business schools in government or private individuals alone. That is Moscow and St Petersburg had participated in it. why closely linked with entrepreneurship is the concept of social partnership – joint efforts of Vyacheslav Prokofiev, Chief Editor of Elite government, public and private business and Personnel, said that ratings are needed at least individuals to deal with important social issues. For to identify the points of growth and to find out a university, an excellent opportunity to both train where structured and useful market changes students’ research techniques and develop their currently are and will be. Accepting the award, understanding of social values is getting them Vladimir Kozlov, the MIRBIS Prorector for relations involved in a socially relevant research activity. with state and public bodies, said, “The rating was very open and transparent, and we are Healthcare and access to quality medical services grateful to the editorial board for its expertise is an important issue for modern Russia, and a lot of and responsible attitude. We are grateful to the attention is given to the development of technolo- experts and all the participants who gave MIRBIS gies and training qualified personnel to provide such a high assessment. It is a special honor for us, high quality healthcare to the Russian population. because large companies were involved into vot- The Vishnevsky Institute of Surgery of the Russian ing in the rating. These companies evaluated not Academy of Medical Sciences is a multi-profile only the professional competences of our gradu- research clinical establishment and is the lead- 38 ates, but also their personal characteristics. The ing centre in a number of the foremost projects in formation of moral values of young entrepreneurs surgery. While providing cutting edge surgery in the is one of the most important tasks of our business most difficult and complicated cases, the institute is school and this award confirms once more that a service-centered organization, so service quality, we are implementing it successfully. Thank you!” as well as patients' and personnel satisfaction are major parameters of concern. In September 2011, the Institute signed an agree- ment of cooperation with Plekhanov Russian University of Economics. Now, Plekhanov faculty and students are carrying our personnel research News from our members survey in the Vishnevsky Institute. Graduate students of the School of Business guided by their professors research through internal organization bottlenecks and survey personnel and doctors’ opinions on the quality of services provided by the organization. The survey will no doubt provide valuable infor- mation for strategic managerial decisions and is an excellent opportunity for Plekhanov students to practice marketing research methods in real- life situation. Contact: Zhanna Musatova, Deputy Dean of the Department of Business RISEBA - University that Rotterdam School Changes the City of Management, Erasmus University, the Netherlands

Riga, the capital of Latvia, is currently prepar- The RSM Mount Kilimanjaro women “SUPER ing to be the 2014 European Capital of Culture. STARRRSSS” are back! A number of events will be dedicated to the The 15 remarkable women from RSM’s MBA creative quarters of the city. Riga International Kilimanjaro Women Leadership Project are back! School of Economics and Business Administration The heartfelt admiration around campus is per- (RISEBA) will participate in Riga 2014 events as a haps best summed up in the warm greetings from new cluster of education, culture, innovation, and the project’s founder, MBA Associate Dean Dr industry that will regenerate the former industrial Dianne Bevelander, “You are all SUPER STARRSSS… district of the capital. welcome home!” RISEBA has gained a reputation of a strong And superstars they are - all 15 women success- provider of international education with the focus fully made it to the high base camp at Kibo Hut on business studies. Recently, the school has intro- just below the altitude of 5,000m, 10 made it to duced new study programs and has become the Gillman’s point and five made it all the way to place where business meets arts. the summit. But succeeding the climb was only a This year RISEBA has launched a new architec- minor aspect in succeeding this MBA elective in ture study program in English. This truly unique October 2011. and international program has been developed One of the participating students put it this way: in cooperation with Bahcesehir University of “It was a truly once-in-a-lifetime opportunity and Istanbul, which has an extensive experience I believe, with more hindsight, it will prove to be in educating architects in Europe, Asia, and life-changing for each of us who climbed. As for America. themes, I know that perseverance, collabora- RISEBA also facilitates the development of film, tion and education remain at the forefront of my television and advertising industry by providing reflections.” Another woman wrote, “For me, this young professionals with education in under- Kilimanjaro project was a journey to revolution, graduate and postgraduate study programs in an unforgettable experience which will influ- 39 Audiovisual Media Arts. ence me for the rest of my life. One day, I will be To provide the environment, facilities, and equip- telling this story to younger generations about ment for these programs, RISEBA has opened a how I changed from a girl to grow-up within ten new faculty building – RISEBA Architecture and days!” Media Centre H2O 6. The new building hosts the Stay tuned for the stories and insights from this largest Media Center in the Baltics with a filming groundbreaking initiative – and in the meantime, pavilion, an exhibition and concert hall, post- read about the project at www.rsm.nl/kili and by production facilities and much more. Next year,

The Apple Authorized Training Centre will open its Kilimanjaro Women Leadership Project participants doors to the public at RISEBA. News from our members RISEBA Architecture and Media Centre H2O 6 is changing the landscape of Riga. It brings a new importance to the industrial part of the capital and evolves as a center for creativity, innovation, and knowledge. Since the Center opened half a year ago, it has become a popular venue for a variety of culture and education events. following the wealth of insights and information on the student blogs on that page. SBS Swiss Business School

European police strategy meeting hears results of research A Strategic Advisory Board for police forces across Europe met for the first time in October in Rotterdam. The meeting of the Comparative Police Studies in the EU (COMPOSITE) project was attended by the highest-ranked police commis- sioners and policy makers from ten participating countries. The COMPOSITE project studies similarities and differences in change management practices SBS Graduation 2011 in police forces in 10 different countries all Like clockwork, the SBS held its graduation cer- over Europe. Project leader Gabriele Jacobs, emony on Saturday, 17 September 2011 in Zurich, Associate Professor in the Department of Switzerland at the Gottlieb Duttweiler Institute. Organization and Personnel Management at Students from 43 different countries graduated RSM, comments on the findings, “In addition to with Bachelor, Master and Doctorate degrees theoretical insights, COMPOSITE’s first year has in Business Administration. The main graduation already generated practical insights. Until now, speaker was Ms. Giselle Rufer, President and CEO police forces all over Europe are, to a large of Delance Watches S.A. As musical act, three extent, unaware of initiatives, discussions, topics wonderful violinists performed various classical and what is going on in police forces in other music pieces. Also, the Prime Minister of Latvia, countries in general. The knowledge is not only Mr. Valdis Dombrovskis, gave SBS a personal vital to generate trust and understanding, and signed copy of his latest book How Latvia came facilitate co-operation, but also to stimulate sen- through the Financial Crisis. On top of that, SBS sible organizational change initiatives based on received a silver collector’s coin of 1 Lat from the tested best practices.” National Bank of Latvia. She continues, “For the development of strate- gies at a European level, a good overview of similarities and differences of police forces is a Swiss Army Visit core requisite. In particular it is known from cross- SBS full-time MBA students went to the Swiss Army cultural communication in a business context that in Bulach, Switzerland in order to participate apparent similarities are the biggest threat. The in a Leadership Day, in the framework of the context dependencies of topics that are often Organizational Behavior and Leadership class. considered as culture-free, such as technology, The students were able to get some real exposure need specific attention.” to the different aspects of leadership and were 40 In the coming year, the project’s research will extremely appreciative of the efforts provided by examine the external environment and its effects the local army staff. This was not only theory, but on the internal strengths and challenges of real-life application of concepts from the MBA police forces, especially with regard to change. program. The main focus will be knowledge-sharing and developments in the IT sector. www.rsm.nl/composite

SBS MBA students with Swiss Army Soldiers in Bulach, Switzerland News from our members From MBA to CEO of a Swiss Multinational Tallinn School of Following yearly tradition, SBS Swiss Business School made an analysis of the profile of the Economics and Business CEOs of the top 20 blue chip public companies in Switzerland presented in the SMI (Swiss Market Administration, Tallinn Index). University of Technology, For the last two years, all CEOs were male. Women were part of the management boards, Estonia but no single female was an appointed CEO. Twenty-five percent of the CEOs were Swiss, which increased 10% from last year, and 10% German, which decreased 10% from last year. The majority (25%) were American CEOs in the SMI companies. From Triple Helix to the Novum Trivium In order to advance in their careers, an MBA was On 7 November 2011, Tallinn School of Economics a very helpful tool. Around 50% of the current and Business Administration of Tallinn University CEOs possess an MBA. Women are more repre- of Technology (TUT) hosted an outstanding guest sented in small and medium-sized enterprises, speaker from Stanford University. The event is including as CEOs. part of the TUT Silicon Valley project. Prof Henry The overall conclusion of the SBS study says Etzkowitz is known as the author of the Triple Helix that it is worth to invest in education in order to concept. The essence of the Triple Helix is much enhance future career chances. more than just bringing universities, industries and governments together. It is the university that is affected the most by this concept, having to shift from an isolated academic island into a servant of the whole society. Both teaching and research are still important but change is without a doubt necessary. The professors have to become real Professor of Practice (PoPs) serving the whole society with their knowledge. There has to be the opposite tendency as well. Successful manag- ers and entrepreneurs have to be involved in teaching and doing research in cooperation with the universities. This creates the Researchers of Practice (RoPs). PoPs and RoPs together form the core of what is known as the Knowledge Economy.

Introduction of the Triple Helix necessitates the 41 university to change at its very roots, teach- ing at the very basic levels. Prof Etzkowitz has introduced the concept of the Novum Trivium. Needless to say, the students have to study in their main field of specialization that normally would be considered a traditional discipline. In addition to this, however, each and every student

Prof. Etzkowitz lecture at TUT attracted high interest News from our members Ural State University of Economics – Host of the Eurasian Economic Youth Forum

Prof. Henry Etzkowitz, the author of Triple Helix and Novum Trivium concepts

from every disciplinary area has to master the The Eurasian Economic Youth Forum refers to basics of entrepreneurship and innovation. The a recognized international movement head- university has to become a nonlinear organiza- quartered at the border of Europe and Asia tion endorsing entrepreneurship in every pos- in Yekaterinburg city, Ural State University of sible way. There is still the third component in Economics, where its activities involve thousands the “trivium”. In the rapidly globalizing world, it of young people from all over the world. It is a is absolutely necessary to learn about another worldwide movement involving young intellectu- culture and language and in all probability, als: schoolchildren, scientists, entrepreneurs, top wisely more than just one. This is another direction managers, and authority figures. the curricula of modern universities have to be In the course of two short years, the following events steered towards. have taken place within framework of the forum: TUT is developing a regular partnership with “SOC Summit – 2039” international business game Prof Etzkowitz and his Triple Helix Association. (Yekaterinburg, 2009, participants from 11 countries); Furthermore to the lecture and the discussion that “Dialogue of Civilizations” congress for young lead- followed that was attended by a large number ers (Yekaterinburg, 2010, 48 countries represented); of people, many of them holding key positions “Way up North” festival (Yekaterinburg, 2011, 110 in the Estonian society, Prof Etzkowitz had a long countries represented); as well as events in Astana, discussion with the TUT management chaired by Berlin, Kazan, and Yerevan. the Vice-Rector for Innovation and International A number of prominent Russian and foreign pub- Relations. His ideas are expected to have a lic figures contribute to organizing and conduct- direct impact on the future strategy of TUT in ing the forum: Vladimir Pligin, Chairman of the general and particularly to the Tallinn School of Russian Federation (RF) State Duma Committee Economics and Business Administration. on constitutional legislation and state construc- Prof. Peeter Müürsepp, Vice-Dean for tion; Alexey Ostrovsky, Chief of the RF State Duma 42 International Academic Affairs, Tallinn School of Committee on CIS affairs; Pavel Tarakanov, Economics and Business Administration of TUT Chairman of the RF State Duma Committee on youth affairs; Valery Chereshnev, Chairman of the RF State Duma Committee on science and science-intensive technology, and many other renowned politicians and public figures. The Forum’s council of trustees includes over 20 world- known leaders.

2010 Eurasian Economic Youth Forum opening News from our members New Erasmus Mundus Project at the Warsaw School of Economics

International participants of the Eurasian Youth Forum

The movement is primarily moderated by Big The Warsaw School of Economics has started the Eurasian University Complex, an association of implementation, as a partner institution, of three universities, R&D institutes and industrial corpo- new Erasmus Mundus projects. They will comple- rations encouraging the today’s young profes- ment the already running EMMC European sionals to apply the “dialogue of civilizations” Master in Law and Economics program, broaden- concept into practice, with Russia being the focal ing the School’s presence to all three actions of point of this consolidation movement. this EU-funded scheme. The theme chosen for the new forum is “Way up The new initiatives include two Action 2 projects TOWARDS”. It will consist of the following stages: – “One More Step” and “WELCOME - Widening selective tours at the level of organizations Egyptian and Lebanese Cooperation and (October–December 2011); at the municipal and Mobility with Europe” – as well as one Action 3 regional levels (January–February 2012); at the project, “Funding the Siberian Centre of European national level (February–March 2012). It will also Education”. include four World congresses: “One More Step” aims at promoting sustainable ■ Young Eurasian politicians development actions and policies in Southeast Asia through academic mobility and enhanced ■ Young Eurasian economists networking. The enriched partnership capacity will ■ Young Eurasian innovators contribute to the achievement of the Millennium ■ Young Eurasian arts and culture workers Development Goals, as well as to improving human resources and fostering local develop- Structure wise, the Forum comprises an array of ment, sustainable research, innovations and themes, each involving a wide range of events technology transfer. Detailed information on the (conferences, competitions, exhibitions, business project can be found at www.one-more-step.eu. games) encompassing a global idea behind them and held in various universities, cities, and WELCOME focuses on promoting higher educa- countries. The top priority is based around a spir- tion cooperation between the EU countries and 43 ited competitiveness, constant strive for the best Egypt and Lebanon with the underlying goal of results, and successfully raising the level of events. further improving the quality of education, as well as laying down the ground for finalizing the inclu- sion of those countries into the European higher education area. “Funding the Siberian Centre of European Education” contributes to an expanding appeal of European higher education within the Asian areas of the Russian Federation through the establishment of the Siberian Centre of European News from our members Education, organizing awareness-rising cam- paigns, developing joint educational materials, and helping to apply European education mod- els at Russian universities in the region. The participation in new Erasmus Mundus proj- ects is just another step towards achieving the set Baltic Management goals of the School’s internationalization agenda Developement through further strengthening the multilateral ties with non-EU Higher Education Institutions, explor- Association – BMDA ing new cooperation opportunities, as well as promoting and building management capacity within the School. Attaining these objectives will allow for further fostering of the School’s involve- ment in other Erasmus Mundus initiatives while adapting to the needs of the global education market. Contact: Katarzyna Cąkała, International Educational Projects and Promotion Manager, [email protected] 10th Annual BMDA Conference BMDA invites you to the 10th Annual BMDA Conference “Winning Strategies in Challenging Times“, which will take place on 10-11 May 2012 in Gdansk and will be hosted by Gdansk University of Technology in collaboration with Gdansk Foundation for Management Development. The conference will start with a research part that invites the academic community and research- ers to actively participate and present their papers written in line with the theme of the con- ference. The best papers will be considered for publication in the Baltic Journal of Management (Emerald Publishing Group, UK), subject to peer review, or the Journal of Social Science from Kaunas University of Technology. This conference will have a unique format due to the two parallel paradigm shifts explored during the sessions. One will be related to the issues that business schools are facing. The other will explore the challenges for corporations. During the event, issues on how to manage difficult situations will be explored, including discussions on leadership challenges. A presentation of the 44 cases involving winning strategies from business schools and corporations, and other relevant issues will be analyzed. During the conference, the winning strate- gies of corporations and business schools that supported, endured and helped through this tough economic situation will be shared and the opportunities to use these lessons for future

The 9th Annual BMDA Conference: Welcome reception in combination with World Café News from partner associations development will be discussed. In order to add a practical touch, company visits will be organized The Vision and the Voices for all conference participants. They will have the of IEDC-Bled School of unique opportunity not only to see how certain companies survived through this harsh and Management demanding period, but to actively participate and engage oneself through the insights of the company CEOs.

BMDA and Emerald will Collaborate in the Case Method Development in the Baltic Sea Region and Beyond Baltic Management Development Association - BMDA and Emerald Publishing Group Limited A book on collective history of IEDC and its role agreed to start their partnership by developing in the reform processes in CEE has been written the business case writing and implementing this by Dr. Phil Mirvis, organizational psychologist, method into the teaching process in the Baltic senior research fellow at the Boston College Sea region and beyond. Center for Corporate Citizenship, US, and author BMDA and Emerald are planning to launch a of ten books, featuring also contributions by IEDC number of various activities in order to promote permanent faculty members Prof. Danica Purg, and encourage Baltic Sea Region researchers to Prof. Arnold Walravens, Dr. Nenad Filipović, Dr. learn more about this method, how to improve Nadya Zhexembayeva, Dr. Melita Rant and Dr. writing skills and understand proper business Ian Sutherland. cases in order to increase the case method “This biography of IEDC-Bled is a jointly-told tale implementation in their daily activities. based on interviews with key personages, group For more information please visit www.bmda.net. discussions of key events and institutional inflection points over the twenty-five years, as well as schol- arly reports from and media coverage and com- mentary about the school. It is about leadership, starting with IEDC-Bled President and Dean Danica Purg, who overcame resistance from communist party apparatchiks in founding the new school and from Western accreditation bodies in plac- ing it prominently on the world stage. It is about managing and what it takes to build a world class institution in a region rich in intellect and academic tradition but ravaged by economic hardship and ethnic wars. Finally, it provides a glimpse of modern history—witnessing the transition from socialism 45 to capitalism, from an inward-looking to market- facing economy, and, in the classroom, from dry

academic lecturing and exams to interactive case Books study and project-based learning,” says the author. The book can be downloaded in pdf format from www.iedc.si, or purchased in hard copy by con- tacting [email protected]. Forthcoming CEEMAN events

■ Program Management Seminar 2-4 April 2012 Bled, Slovenia

■ IMTA – International Management Teachers Academy 10-22 June 2012 Bled, Slovenia

■ 20th CEEMAN Annual Conference 26-29 September 2012 Venue to be confirmed

Edition 62 Editors: Milenko Gudić, Olga Veligurska Published by: CEEMAN ISSN: 1025-4927