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McLagan U.S. Residential Mortgage Banking Compensation Surveys

A competitive total rewards program that attracts top talent and incentivizes the results you want to see starts with a firm understanding of market benchmarks. Our Mortgage Banking Compensation surveys come highly recommended through our long-standing partnership with the Mortgage Bankers Association (MBA).

Our surveys collect data on an incumbent-level basis for professionals across major We’re here to functions and roles within the mortgage banking industry. empower results

Contact our team today to Our surveys benchmark key compensation elements for sales and support functions learn more about McLagan’s survey products.

Survey elements include: Survey scoping factors include: Adrienne Sund • Bonus % of Salary • Cash Bonus • Overtime • Firm Headcount 1.203.602.1225 • Compensation as Basis • Commissions • Total Cash • Geographic Region [email protected] Points of Loan Volume • Long-term / Deferred • Total Compensation • Production Volume Michelle Wiltse • Loan Production (#/$) Awards • Bank vs. Independent 1.203.388.3566 • Base Salary • Servicing Portfolio [email protected]

We focus on key roles: For more information on McLagan, visit mclagan.aon.com Mortgage Banking Survey: Executive Management and Production

Loan Origination Operations Secondary / Capital Markets • Correspondent • Appraisal • Asset Sales • FHA / VA • Loan Fulfillment: Processing, • Portfolio Management • Private Mortgage Banking Underwriting, Closing • Pricing • Retail • Post Closing • Quantitative Analysis • Telemarketing / Consumer Direct • Loan Securitization 2020 key dates • Wholesale • Trading February - March • Sales Assistant • Warehouse Lending Survey launch / matching calls Data collection is distributed Mortgage Banking Survey: Infrastructure Mortgage Loan Servicing Survey April • Compliance / Quality • Marketing and • Executive Management • Foreclosure Data collection due Control Communications • Customer Service • Bankruptcy • Finance • Office Services • Escrow & Tax Services • Real Estate Owned May - July • Human Resources • Project Management • Investor Relations • Portfolio Retention Sales Data cleaning / questions • Information Technology • Risk Management • Operations • Special Servicing August • Internal Audit • Vendor Management • Collections – All Stages Study results delivered • Legal September 10-11 MBA HR Symposium Global benchmarking and advisory solutions customized to your business needs September - December Advisory solutions: Our consulting approach is customized by project and includes functional benchmarking, pay and Review survey results performance analysis, incentive plan review and design, cost to market analysis, and custom market practice studies. Select cut requests Access to MBA HR Symposium: McLagan presents key talent and rewards trends as part of the roundtable. Market Practice Studies This HR Symposium, hosted by the MBA, also serves as a forum to network with colleagues throughout the mortgage banking industry. Confidentiality:Reports are presented in a way that ensures that data on individual companies cannot be identified. Reports are distributed only to participating organizations, each of which signs a reciprocal non-disclosure agreement with McLagan. We partner with the leading firms across the mortgage banking industry

2019 Bank and Credit Union Participants

Ally Financial Inc. First Citizens Bank - NC Pentagon Federal Credit Union Apple Financial Holdings First Financial Bancorp - OH People’s United Financial, Inc. Arvest Bank First Home Bank Pinnacle Bank Banc of California, Inc. First National Bank in Sioux Falls PNC Bank Bank of America First National Bank of Omaha Raymond, James & Associates Bank of the West First Republic Bank Regions Financial Corporation BBVA Compass Fulton Financial Corporation Santander Bank, NA BECU Bank Sterling National Bank BMO Financial Group HSBC SunTrust Banks BOK Financial Corporation , Inc. Synovus Financial Corporation Branch Banking & Trust Co. Investors Bancorp, Inc. TD Bank CIT Group Inc. Johnson Financial Group, Inc. The PrivateBank Citigroup JP Morgan Chase TIAA Bank Citizens Financial Group KeyCorp U.S. Bancorp City National Bank Kinecta Federal Credit Union Umpqua Bank Comerica M&T Bank Corporation USAA Commerce Bank MidFirst Bank Valley National Bancorp CTBC Bank Corp. MIDFLORIDA Credit Union Webster Bank East West Bancorp, Inc. Midland States Bancorp Wells Fargo Bank Elevations Credit Union MUFG Bank, Ltd. FHLB of San Francisco Mutual of Omaha Navy Federal Credit Union

2019 Non-Bank Participants

Aegon Genworth Financial Planet Financial Group, LLC AIG Guild Mortgage Company Plaza Home Mortgage, Inc Altisource Home Point Financial PrimeLending Bayview Asset Management HomeBridge Financial Services Quicken Loans Benchmark Mortgage Hunt Companies Residential Mortgage Services, Inc Caliber Home Loans Impac Companies RoundPoint Mortgage Carrington Mortgage Holdings InterLinc Mortgage Rushmore Loan Management Cenlar JMAC Lending Inc. Selene Finance CMG Mortgage, Inc. LendingHome Social Finance, Inc. Computershare LoanCare State Farm Mutual Insurance Deephaven Mortgage LoanDepot Toll Brothers, Inc Ditech Financial, LLC MGIC Two Harbors Investment Fairway Mortgage Morgan Stanley William Lyon Homes Fannie Mae mr. Cooper Corporation First Guaranty Mortgage Corp. National Mortgage Insurance Corp. Freddie Mac NLC Loans Freedom Mortgage Corporation Ocwen Financial Corporation

DEC2019 McLagan U.S. Residential Mortgage Banking Compensation Survey Participation Form

The firm designated below agrees to participate in and purchase the 2020 Residential Mortgage Banking Compensation Survey(s). All McLagan products are for internal use only and a signed mutual Services Agreement must be received prior to delivery of the results. All client data is treated as confidential and reported only in aggregate form. Participation Fees Please check each of the product(s) that your firm will be participating in and subsequently purchasing for the survey program. Please check the appropriate product fee based on your firm’s current MBA membership status. The 2019 edition of the survey is also available for purchase with a commitment to participate in and purchase the 2020 survey. If your firm would like to purchase the 2019 edition of the survey, McLagan will bill for the 2019 results in addition to half of the 2020 fees in advance toward 2020 survey fees as a non-refundable survey deposit. 2020 Registration If your firm would like to sign up to participate in and subsequently purchase the mortgage banking surveys for the 2020 survey program, please complete the form below.

2020 Participation Product MBA Members* Non-Members Mortgage Banking Survey Executive Management & Production $2,600 $3,650 Infrastructure (Corporate Admin) $2,300 $3,400 Mortgage Loan Servicing Survey $2,600 $3,650 Select Cut Reports (per select cut) $1,200 $1,450 McLagan Mortgage Banking Market Practice Studies Call for more information

MBA Human Resources Symposium (For more info go to www.mba.org) MBA Charge

*Please note that McLagan will confirm membership with the MBA.

Primary Contact The individual identified below will act as the primary data contact for completion of all survey, study or analysis information and has the authority to release all necessary data to McLagan. In addition, this individual will be responsible for returning a fully executed Non-Disclosure Agreement with McLagan prior to the release of any survey results.

Name: Title:

Company:

Address:

City: State: Zip:

Email: Phone:

Please Sign:

Date:

Please email a PDF copy to [email protected].

DEC2019