Leadership Excellence for Senior Management

Leadership & Management Path

Leadership Excellence for Senior Management | 3 Days

Senior managers have unique demands placed upon them. They need to be able to lead the leaders – offering guidance, critiquing performance, and mentoring their team – while also identifying and developing new managers. To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.

WHO SHOULD ATTEND: OBJECTIVES: Mid- and upper-level managers looking to hone their • Use wisdom and understanding to lead others senior management skills. • Deliver constructive critiques to your staff • More effectively coach and mentor your staff JOB ROLES: • Develop new managers Personal Development • Better motivate your staff Leader of Teams/Projects • Navigate organizational politics Leader of Managers/Departments Leader of Organizational Strategy

COURSE OUTLINE:

Leading Others Training New Managers Comparing Vertical and Lateral Hierarchies: Preparing, Developing, and Supporting Leading in Different Structures of Command and Control New Managers Leveraging Your Organization’s Structure Defining and Building Competencies Knowing Your Employees – Developing Empathy Documenting Best Practices while Rewarding and Beginning with the End in Mind Emulating Effective Managers Setting S.M.A.R.T. Goals Encouraging a Peer Network Earning Your Team’s Trust Motivation Strategies for Course Correction Understanding the 8-Level Hierarchy of Needs Lighting a Fire: Motivating, Guiding, and Inspiring Managing Across Generations Resolving Conflict Applying the CARE Model Changing the Script: Trusting Your Team, Organizational Politics Empowering Delegation, Celebrating Success, and Being Politically Savvy, Ethical, and Effective Building & Reinforcing Your Team Building Political Intelligence Defining Team Roles and Creating a Balanced Team Understanding the Landscape Effective Coaching and Mentoring The Big Picture Providing Clear and Timely Feedback Thinking through the Elements of Management Creating a Supportive Environment Building a Successful Mentorship Plan

We Ensure Personal & Professional Growth Through:

This course may qualify for Continuing Education Credits from multiple providers. Please visit www.nhcredits.com for complete details. www.newhorizons.com Leadership Excellence for Senior Management

Post-Class Reinforcement Materials

Each of the Leadership and Professional Development courses include a suite of post-class reinforcement materials that are unique to each title. Content such as e-books, quick videos, personal and team assessments, tools and templates, and other materials, have been selected to ensure that you continue your journey to ongoing success beyond the classroom. All e-assets, such as books and videos, come with 1-year access.

Leadership Excellence for Senior Management | 3 Days Reinforcement Videos Tools • An Overview of Competitive Strategy featuring Michael Raynor • Evolving Practices • Global Markets and Competition featuring Harold Sirkin • Five Forces • Leveraging Networks To Change The Competitive Landscape featuring • Strategic Framework Andrew G. Ray • Customer Information • Customer Insights that Redefine Markets featuring Peter Fisk • Types of Competitors • Reducing Customer Risk featuring Adrian Slywotzky • Competitive Information • Beating Your Most Powerful Competitors featuring Michael Raynor • Core Competency • Bad Competition Can Sour Good Markets featuring Carol Roth • Innovations • Competing Smarter: Do What Your Competition Isn’t Willing to Do featuring Test Vince Poscente • Leadership Advantage Test Yourself: Competitive Awareness and Strategy • How to Stand Out from the Competition featuring Mark Goulston Core Message • Connecting the Dots of Innovation featuring Jeff DeGraff • Leadership Advantage: Competitive Awareness and Strategy 2.0 Book Summaries Case Study • Reality Check: The Irreverent Guide to Outsmarting, Outmanaging, and • Navigating the Competitive Landscape Outmarketing Your Competition by Guy Kawasaki • Marketing Position • Becoming a Category of One - How Extraordinary Companies Transcend • Making Sense of Customer and Competitor Information Commodity and Defy Comparison by Joe Calloway • Leveraging Core Competencies • Chaotics: The Business of Managing and Marketing in the Age of Turbulence • A Call to Action by Philip Kotler and John A. Caslione Key Concept • Leadership in the Era of Economic Uncertainty—The New Rules for Getting • Key Concept: The Need for Competitive Strategy the Right Things Done in Difficult Times by Ram Charan • Key Concept: Past, Present, and Future Practices • The Well-Timed Strategy: Managing the Business Cycle for Competitive • Key Concept: Classic Competitive Forces and Strategies Advantage by Peter Navarro • Key Concept: Know Your Strategic Framework • Satisfaction: How Every Great Company Listens to the Voice of the Customer • Key Concept: Understanding Your Company’s Marketing Position by Chris Denove and James D. Power IV • Key Concept: Know Your Customers and What They Need Leader-Led Activities • Key Concept: How to Get Customer Information • Customer Needs Discussion Guide • Key Concept: Understanding Your Competition • Strategic Framework Discussion Guide • Key Concept: Critical Types of Competitor Information • Competitive Awareness and Strategy Facilitation Guide • Key Concept: Getting Competitive Information • Competitor Types Facilitation Guide • Key Concept: Take Action • Marketing Approach Facilitation Guide • Key Concept: Resiliency through Core Competencies • Taking Competitive Action Application Guide • Key Concept: Competing Through Innovation Self-Assesment • Key Concept: Competing Through Leadership • Marketing Approach e-Books • Customer Needs • Innovation Leaders: How Senior Executives Stimulate; Steer and Sustain • Competitive Strategies Innovation Business Impact • On Top of the Cloud: How CIOs Leverage New Technologies to Drive Change • Business Impact: Returning to Core Competencies and Build Value Across the Enterprise Challenge • The Trustworthy Leader: Leveraging the Power of Trust to Transform Your • Challenge: Competitive Awareness and Strategy Organization Videos/Courses • Organizational Misalignment Starts at the Top • How to Think Strategically • The Three Tools A Senior Leader Must Use: Self-Disclosure; Inquiry and Listening • Honesty and Candor is a Requirement

Materials listed above are representative and do not include all assets, which are subject to change as titles and resources are always being updated.