Public Perception Regarding Haryana Roadways Employees Strike
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[ VOLUME 6 I ISSUE 1 I JAN.– MARCH 2019] E ISSN 2348 –1269, PRINT ISSN 2349-5138 PUBLIC PERCEPTION REGARDING HARYANA ROADWAYS EMPLOYEES STRIKE Anita1 & Dr. Shakti Singh2 1Research Scholar, Department of Commerce,Maharshi Dayanand University, Rohtak. 2Assistant Professor, Department of Commerce, Maharshi Dayanand University, Rohtak Received: January 17, 2019 Accepted: March 02, 2019 ABSTRACT: Public transport system provides accessibility to mobility, education, health retail and other services to public. PublicRoad transport also provides linkage to other modes of transports i.e. railways, ports and airports. The road transport is a fundamental necessity and it has to operate in flexible and diversified manner. Haryana Roadways State Transport is currently providing service with 4250 buses to approx. 10.87lakhs passengers per day. Haryana Roadways is main transport service provider in Haryana and important destinations in its neighboring states and committed to provide economical, safe, adequate and environmental friendly services to public. The recent strike of employees of Haryana Roadways State Transport has drawn attention of public towards the demands of employees. The authors of the present paper had tried to reveal the justification of massive strike carried out by the employees of Haryana Roadways in the recent past by conducting a mini survey on general public of Haryana in District Rewari during the strike period. Key Words: : Haryana Roadways, Public Transport system, Strike, Justification Introduction A country cannot grow economically without adequate public transport system. Public transport system has played an important role in connectivity of different villages and cities of a country. Transport system increases connectivity between places and has built the whole world a small village. Haryana State was formed after reconstruction of erstwhile Punjab state in 1966. Also Government of Haryana formed an organization named as ‘Haryana Roadways State Transport’ to provide road transport services to public in Haryana and neighboring states. Haryana Roadways is the key transport service provider organization for public by using fleet of 4250 buses through 24 Depots and 13 Sub Depots in Haryana and at important destinations in neighboring states. Haryana Roadways buses operate an average of 11.74 lakh kilometers every day and carry an approx. of 10.87 lakh passengers daily. Haryana Roadways state transport is undertaking working with objective of adequate, reliable, safe and environmental friendly transport services to the passengers. It also provides new initiatives to fulfill emerging requirements of public like Volvo AC bus services named as ‘Saarthi’ on specific routes. Some routes are also connecting with IGI (Indira Gandhi International Airport) and domestic airport, Delhi. Haryana Uday CNG buses have been introduced in National Capital Region whereas city bus service has been launched in Faridabad, Gurgaon and Panchkula cities. To make travel a pleasant experience, passengers’ amenities have been upgraded from time to time. Apart from the depot system online reservation and ticketing system are also available for Volvo Ac buses on specific routes to costumers. The transport department of Haryana is having two wings i.e., operating wing and regulatory wing. There are 23 Depots and 13 Sub Depots of this organization working with the aim of providing comfortable transport services to the public. The present status of Haryana Roadways Transport Department can be gauged from the following table. Sr. no. Category Strength 1 Buses 4104 2 Staff 16433 3 Depot 23 4 Sub- depot 13 5 Bus stands 105 6 Passengers Carried Per Day(in lakhs) 10.85 7 Kilometer Operated Per Day 11.82 8 Departmental Driver Training Schools 20 헂994 IJRAR- International Journal of Research and Analytical Reviews Research Paper [VOLUME 6 I ISSUE 1 I JAN. – MARCH 2019] e ISSN 2348 –1269, Print ISSN 2349-5138 http://ijrar.com/ Cosmos Impact Factor 4.236 9 Central Workshop 3 10 Body Building Workshop 1 11 Annual Turnover 1906 cr. Organizational Structure of Haryana Roadways State Transport Haryana Roadways State Transport is organization working with the aim of providing reliable, comfortable, economic and environmental friendly transport services to people. Haryana Roadways State Transport is an organization working with fleet of 4250 buses and approx. 17000 employees. There are two wings of Haryana Roadways Department, one of them is Regulatory Wing and other is operating wing. Regulatory wing is headed and controlled by State Transport Minister who is responsible to formulate policies regarding the traffic in state and implementation of them and rule regulations of Motor Vehicle Act 1988, Haryana Motor Vehicle Rules 1993 and Haryana Motor Taxation Act 2016 etc. whereas the operating wing is headed by Director General of State Transport assisted by Additional Transport Commissioner, Joint State Commissioner, Deputy Transport Commissioner, Flying Squad Officer and General Manager. The basic unit of this organization is Depot and Sub Depot where actual revenue generated. Each depot is headed by General Manger and he is assisted by Workshop Manager, Store Purchaser Officer, Traffic Manager and other officers like Accounts Officer, Superintendent and Assistant District Attorney Etc. The organizational structure of Haryana Roadways can be explained by following diagram. Objective of the study The basic objective of the present study is to reveal what the general public thinks about the massive strike carried out by the employees of Haryana Roadways repeatedly in the past years to fulfill their demands by the Haryana Government. Limitations of the study The present study is limited to district Rewarion the basis of sample of 100 respondents only during the period of strike. Research Methodology Primary data have been used to achieve the objectives of this research paper. A questionnaire was designed and circulated to 100 respondents to know their opinion of public regarding strike done by Haryana Research Paper IJRAR- International Journal of Research and Analytical Reviews 헂995 [ VOLUME 6 I ISSUE 1 I JAN.– MARCH 2019] E ISSN 2348 –1269, PRINT ISSN 2349-5138 Roadways employees in District Rewari during the period of strike i.e. From 17th October to 31th October whereas secondary data has been assembled from website of transport department of Haryana, research papers, journals and various newspapers. Statistical tools and techniques i.e. tables, percentages; frequency, bar charts and chi-square have been used to analyze the collected data through SPSS 21. Hypothesis H0: There is no significant difference in the opinion of respondents regarding the reasons of strike. H1:There is significant difference in the opinion of respondents regarding the reasons of strike. H2: There is no significant difference in the responses regarding occupancy ratio of Haryana roadways and private buses. H3: There is significant difference in the responses regarding occupancy ratio of Haryana roadways and private buses. Data Analysis & Interpretation For achieving the objectives of the present study, the data have been collected by using a questionnaire regarding strike of Haryana Roadways’ employees. The collected data has been analyzed through SPSS 21. Total numbers of respondents were 100 out of which 41 were male and 59 were female respondents.Demographic factor “AGE” shows that there are 47% respondents of Age Category “Between 20 to 30”,34% respondents are “Between 30 to 40”and 19% respondents were “40 and above”. Table1: Age of Respondents Age of Respondents Frequency Percentage Below 30 years 47 47% Between 30 to 40 34 34% Above 40 years 19 19% Total 100 100% In the Questionnaire the first statement was about the reasons for strike. Out of 100, 7% respondents considered that strike done by employees is politically motivated, 22% of respondents considered strike has been done for monetary benefits whereas 34% considered strike is done to show protest against licenses to private buses. This can be presented by following table and graph. Table 2: Reasons For Strike Observed N Expected N Residual Politically motivated 7 25.0 -18.0 For Monetary Benefits. 22 25.0 -3.0 License to Private Buses 37 25.0 12.0 All of Above 34 25.0 9.0 Total 100 Test Statistics Reasons For Strike Chi-Square 22.320b D.o.f. 3 Asymp. Sig. .000 The Chi square test was used to check whether the responses of people regarding the reasons were similar or there is difference in the opinion of respondents. The chi square table shows that the null hypothesis (H0) is rejected and it is concluded that there is difference in the responses regarding the reasons of strike. The above results show that the most influencing reason for strike was providing licenses to private buses. Table 3: Occupancy Ratio of Passengers in Buses Observed N Expected N Residual Haryana Roadways 63 50.0 13.0 Private Buses 37 50.0 -13.0 Total 100 헂996 IJRAR- International Journal of Research and Analytical Reviews Research Paper [VOLUME 6 I ISSUE 1 I JAN. – MARCH 2019] e ISSN 2348 –1269, Print ISSN 2349-5138 http://ijrar.com/ Cosmos Impact Factor 4.236 Test Statistics Occupancy Ratio of Buses Chi-Square 6.760a d.o.f 1 Asymp. Sig. .009 Out of all 63% of respondents considered that occupancy ratio was better in buses of Haryana Roadways whereas 37% respondents considered that occupancy ratio was better in private buses. The Chi- Square Test was used as goodness of fit test in order to analyze the response of people regarding occupancy ratio in Haryana roadways and private buses. The result shows that the chi-square value was less than 5% and hence the null hypothesis (H3) is rejected. Hence we can concluded that the responses regarding the occupancy ratios were not same and people highly favored Haryana roadways buses in comparison to private buses. Table 4: Licenses to Private Buses on Specific Routes Response Frequency Percentage Yes 59 59% No 41 41% Total 100 100% The results of table 4 with regard to licenses to private buses on specific routes clearly indicated that 59%of the respondents favored that the government should provide licenses to private bus operators on specific routes.