TOTTENHAM’S FUTURE
Tottenham’s Future Consultation report
Soundings March 2014
TOTTENHAM’S FUTURE
TOTTENHAM’S FUTURE CONSULTATION REPORT CONTENT
CHAPTER 01 CHAPTER 07 EXECUTIVE SUMMARY 04DROP IN EVENTS + CANVASS CARD 38 QUESTIONNAIRE FINDINGS CHAPTER 02 INTRODUCTION 12 CHAPTER 08 48 Introduction 12 COMMUNITY LIAISON GROUPS FINDINGS Consultation aims 12 Community Liaison Group Series 1 54 CHAPTER 03 Community Liaison Group Series 2 63 CONTEXT 14 Community Liaison Group Series 3 79 Haringey Council’s Strategic 14 Regeneration Framework CHAPTER 09 SCHOOL WORKSHOPS FINDINGS 84 Tottenham’s Future 14 consultation programme CHAPTER 10 Timescale 14 PRIORITIES QUESTIONNAIRE 88
CHAPTER 04 CHAPTER 11 CONSULTATION PROCESS 16 RECOMMENDATIONS 92 1-2-1 stakeholder interviews 16 Door-knocking and 16 reaching commuters Outreach 21 Drop-in street events Community Liaison Groups 21 School workshops 23 Public exhibition 26 Website & communications 26 Strategic Regeneration 26 Framework launch
CHAPTER 05 PARTICIPATION 28
CHAPTER 06 HEADLINE FINDINGS 34
02
TOTTENHAM’S FUTURE
EXECUTIVE SUMMARY
Tottenham’s Future As a result, the consultation reached deep consultation into the community and heard from a wide range of voices. Tottenham’s Future was commissioned by Haringey Council. It was a 5 month WLVWSLLUNHNLKPU[V[HS consultation exercise to gather responses from a wide cross section of the community JVTWSL[LKJHU]HZZJHYK in Tottenham to inform and shape the questionnaires Strategic Regeneration Framework (SRF) for Tottenham – the document which will guide H[[LUKLLZH[*VTT\UP[` the regeneration of the area over the next Liaison Group meetings 20 years. PU[LY]PL^Z^P[OZ[HRLOVSKLYZHUK As a result of the consultation, the SRF community groups that goes before Haringey Council Cabinet in March 2014 should be a plan that the /LHKSPULÄUKPUNZ JVTT\UP[`OHZV^ULYZOPWV]LYHZP[YLÅLJ[Z There was a strong consensus throughout their needs and ambitions and sets out high the consultation about the main changes level actions that will address these and that people in Tottenham would like to see enable the community to thrive. as a result of the regeneration programme. ;OLÄUKPUNZMYVTLHJOZ[HNLVM[OLWYVJLZZ Haringey Council commissioned Soundings, are detailed in the main body of the report an independent consultancy specialising but the key priorities are: in community engagement in planning and regeneration, to devise and implement the Jobs and employment consultation process. Delivery was lead by the Tottenham Team’s Regeneration The need to create more job opportunities Engagement Manager, with a team of for local people is vital, as is support to be council staff. Homes for Haringey staff were able to compete for jobs across London. seconded to the council to support the Support to get in to work could include delivery of the consultation process. apprenticeships, training, and mentoring; these are needed for poeple of all ageas Participation and skill levels. Access to jobs information The level of participation in the consultation is key, eg: through jobs fairs, local job hubs, was very high, demonstrating the huge and developing an online portal connecting appetite that people have to play an active employers and potential employees. Young role in the regeneration of their area, WLVWSLWHY[PJ\SHYS`ULLKWHY[[PTLQVIZ[VÄ[ building on the strengths that Tottenham around study committments. has and tackling the issues that it faces. People wanted to see more opportunities In particular, there was a very high level provided by local businesses, who may of involvement from hard to reach and need support to offer apprenticeships. vulnerable groups and individuals, due Larger employers should be attracted to the support of the Regeneration to Tottenham and encouraged to ring- Engagement Manager. fence jobs at all skill levels for Tottenham residents.
Local entrepreneurs and new businesses could be supported through advice, business rate holidays and delivery of affordable workspace and business hubs.
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@V\UNWLVWSL Safer streets Relationship between the council and the community The need to provide opportunities for young Many people want to feel safer on people is a major priority. People were clear the streets and a reduced crime rate; Trust must be built up between Haringey about the need to provide properly funded suggestions included better lighting, Council and the community so that people facilities, activities, programmes, groups more CCTV, more policing and a better know that their views will be listened to and and spaces for young people. This is to give relationship between the police and the acted on. Leaders should be more visible them somewhere to go, empower them, community. and there needs to be more transparency prevent antisocial behaviour, and provide in decision-making, with some decisions them with opportunities to learn skills Education devolved to the community, for example: through training and mentoring that would local communities deciding how money ILULÄ[M\[\YLJHYLLYZHUKYHPZLHZWPYH[PVUZ The standard of education should be higher should be spent. across Tottenham. Education should focus 9L]P[HSPZPUN[OL/PNO9VHK on vocational training as well as academic The council needs to be tougher on excellence. There should be better childcare enforcement, for example: on planning, The High Road needs a mix of some high provision, more investment in children’s shops on the High Road, and anti-social street names, such as M&S, and smaller, centres and more after-school opportunities behaviour, with residents and businesses independent stores. People want fewer so there is wrap-around care, which will playing their part in maintaining a clean and betting shops and fast-food takeaways. also help parents get back to work. safe environment. Some people would like a shopping mall to rival Wood Green, and some want a market. Community Community facilities and amenities
A choice of good restaurants, bars, cafes, There is great pride in Tottenham’s People want more amenities, such as pubs and music venues are needed so the communities and people want to see the community spaces where people can mix, High Road becomes a place people want existing community supported, so that it which are affordable to hire. Creative hubs to visit. Existing local businesses should be ILULÄ[ZMYVTYLNLULYH[PVUHUKOLSWZ[VSLHK with arts and music facilities are desired. supported so they can continue to thrive it. Tottenham’s multiculturalism should be People also want to see existing assets and employ local people. celebrated and maintained. Better access used and marketed better, eg: Bernie Grant to information and signposting to services is Centre. /V\ZPUN needed. There is a need for better health facilities There should be a mix of decent, secure Building up relationships between for all. Leisure facilities such as a cinema, social housing and well designed, communities is vital, for example, by ice-rink, arts centres and additional theatre reasonably priced homes for rent and involving people in community projects, spaces would be welcomed. Transforming ZHSLÄ[MVYPUKP]PK\HSZ»HUKMHTPSPLZ» volunteering, events, or street parties, like derelict buildings into cafes or community needs. Housing stock should be regularly the Tottenham Carnival. New immigrants spaces would help to attract new maintained to prevent it from becoming run- should feel welcomed and be given businesses to the area. down, and security and management language and other assistance that they of communal areas improved. need. Transport and access
The council should crack down on Physical environment Most people think that the public transport overcrowded housing and bad landlords, is excellent. Some improvements are eg: through a strongly enforced licensing Making Tottenham’s streets cleaner is needed, eg: extending the underground to system. Many people were keen to see a major priority; this is something that Northumberland Park, safety and disabled a policy of ‘buy to live, not buy to let’ to everyone – the council, businesses, access at overground stations, access stabilise population churn and maximise landlords and residents should be to Lee Valley, connecting the east and residents’ stake in the area. There is responsible for and take pride in. The west of the borough, and improving some concern that the existing community will be physical environment could be given a bus routes. Alternative forms of transport priced out of the area if private house prices face-lift through better rubbish collection, should be promoted, such as car sharing, rise. renovating shop fronts, as well as ensuring and more bicycle lanes. Lack of parking is that shops do not let their produce spill an issue for shoppers. There is a need for out on to the pavements. Tottenham has better pedestrian access; problems include fantastic historic buildings that should be street safety, poor quality pavements and renovated and protected. lack of disabled access.
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Drop-in event TOTTENHAM’S FUTURE
Reputation 0UW\[[PUNÄUKPUNZPU[V[OL /H]LHUV\[Z[HUKPUNZ[HUKHYKVM :[YH[LNPJ9LNLULYH[PVU-YHTL^VYR education in all schools and colleges in A major problem that Tottenham faces is its Tottenham, providing both academic and poor reputation, particularly associated with The aim of the consultation was to feed vocational skills, and instilling in Tottenham’s the riots. On the other hand, people who the community aspirations into the SRF `V\UNWLVWSL[OLJVUÄKLUJLHUKHTIP[PVU SP]LOLYLHYLÄLYJLS`WYV\KVM;V[[LUOHTHUK document before the second draft goes to achieve excellence know that there is a lot to celebrate. More to Cabinet in March 2014. Soundings has Improve access to jobs and business needs to be done to get the message out HUHS`ZLKHSS[OLÄUKPUNZHUKZL[[OLZL opportunities about Tottenham’s strengths, including its against the transformative strategies that diversity, heritage and access to the Lee are set out in the SRF. Improve access to jobs and Valley, so it becomes a destination, rather business opportunities than somewhere that people pass through. The recommendations for inclusion of community aspirations in the SRF are set >VYR^P[OSVJHSI\ZPULZZLZ[VJYLH[L People want to lose the postcode stigma so out below: mentoring and apprenticeship schemes for that they do not feel disadvantaged when the Tottenham residents, and encourage applying for a job if they say they come from )\PSKHZ[YVUNZHMLHUK major employers to invest in the community Tottenham. Positive measures could include healthy community by ring-fencing jobs at all skill levels for events and a community-run newspaper to Tottenham residents share information and promote Tottenham. ,TWV^LYJVTT\UP[PLZ[VWSH`HU active role in the process of change, with .P]LSVJHSYLZPKLU[Z[OLNYLH[LZ[WVZZPISL Green spaces devolution of power, resources and assets chance to access jobs locally and across where possible, and provision of better London through jobs fairs, local job hubs, There is a need to improve the existing access to information and affordable and developing an online portal connecting green spaces in Tottenham, and to provide spaces to meet employers and potential employees more. Tottenham Marshes and the Lee Valley are two great areas that should be 0U]LZ[PU[OLM\[\YLVMHSS`V\UNWLVWSLI` 5L^HUKL_PZ[PUNSVJHSI\ZPULZZLZZ[HY[ better advertised so that more people use providing excellent facilities, programmes, ups and small to medium-sized companies them. The Somerford Grove adventure and spaces to provide positive activities, should be supported so they can thrive playground was highlighted as a fantastic HUKI\PSKJVUÄKLUJLHUKZRPSSZ and employ local people, through the use resource that should be maintained. of business rate holidays and delivery of >VYR^P[OL_PZ[PUNNYV\WZHUK[OL^PKLY affordable workspace community to bring people together, celebrate Tottenham’s diversity and raise ([[YHJ[THQVYLTWSV`LYZ[V;V[[LUOHT [OLWVZP[P]LWYVÄSLVM;V[[LUOHT[OYV\NO through promoting a positive image of community events and projects Tottenham, access to a job-ready workforce and delivering the necessary workspace -VZ[LYL_JLSSLU[YLSH[PVUZOPWZIL[^LLU and transport infrastructure the council and community so that there is ongoing dialogue to understand needs and Improve the quality and increase desires, transparency of decision-making [OLJOVPJLVMOV\ZPUN and regular reporting on progress *YLH[LTP_LKHUKIHSHUJLKJVTT\UP[PLZ *YLH[LZHMLYZ[YLL[ZHUKYLK\JLJYPTL through development of a range of housing through measures including developing types and tenures to meet people’s needs greater trust between the police and the at all stages of their lives, in particular family community housing, accommodation for the vulnerable and elderly, and housing co-operatives Deliver world class education HUK[YHPUPUN ;HJRSLPTTLKPH[LPZZ\LZPUZVJPHS housing estates by delivering an enhanced >VYR^P[OZJOVVSZHUKJOPSKJHYL programme of maintenance, security, and providers to support families by providing management better wrap-around care so that children and young people have access to positive activities and to help parents with work commitments
07 TOTTENHAM’S FUTURE
Drop-in event TOTTENHAM’S FUTURE
*VU[YPI\[L[V[OLNYV^[OVMHOPNOX\HSP[` 7YVTV[L;V[[LUOHTHZHKLZ[PUH[PVU 3 | Tottenham’s Future event in summer and affordable private rental sector by building a positive reputation which 2014 to launch to the community the developing a licensing system for landlords, celebrates its strengths and unique features, Strategic Regeneration Framework for regular monitoring and enforcement of including its diversity, heritage assets and Tottenham and programme of projects standards, and rent targets access to the Lee Valley and actions to deliver against the SRF ambitions. This could be a jointly hosted ,TWV^LYWYP]H[LZLJ[VY[LUHU[ZI` 7YV]PKLMHU[HZ[PJNYLLUZWHJLZ event between the council and community providing better access to information about through improved local parks and visitor to present and discuss the SRF and their rights, and clear channels to complain destinations, including Tottenham Marshes ongoing regeneration plans about rogue landlords and the Lee Valley 4 | Assess the feasibility of establishing ,UZOYPULº)\`[VSP]LUV[I\`[VSL[» )\PSKHJVOLZP]LHJ[P]LJVTT\UP[`I` regular events when the council and the in policy to stabilise population churn, provision of affordable community spaces community can come together to hear maximise residents’ stake in the area, and where people can mix, high quality leisure updates, monitor delivery of plans and build strong communities facilities and creative arts hubs discuss major thematic issues
0UJYLHZL[OLU\TILYVMOVTLZMVYZVJPHS :LLR[VJVU[YVSVYTVKLYH[L[OLU\TILY 5 | Continue to carry out meaningful, robust rent by driving an affordable house building of new betting and fast food outlets on our community consultation and engagement programme, and protecting current social high streets. at key periods during the regeneration housing stock process, building on the Community Liaison Group model and its membership +LSP]LYL_JLW[PVUHSUL^KL]LSVWTLU[Z Recommendations with great design that instil pride in the area 6 | Develop a communications strategy to and complement Tottenham’s historic built There is a great will amongst the community keep residents and businesses up to date environment to continue to engage actively with the with news and progress on the regeneration council in the regeneration process. The process. Create a fully positive momentum that has been built up connected community through the Tottenham’s Future consultation can be capitalised on by the council so the ;OHURZ
09 TOTTENHAM’S FUTURE
Drop-in event
TOTTENHAM’S FUTURE
INTRODUCTION
Introduction ,UNHNLWLVWSLPUHWHY[PJPWH[VY`WYVJLZZ that enables them to see the impact that Soundings was appointed by Haringey their involvement has had on council policy *V\UJPSPU:LW[LTILYPUVYKLY[V and practice advise on community engagement in Tottenham on the Strategic Regeneration 9LHJOHZIYVHKHJYVZZZLJ[PVUVM Framework (SRF), and to devise and Tottenham’s communities as possible support the implementation of a programme so a wide range of voices from across of community engagement that is robust, Tottenham are heard in this consultation, meaningful and transparent. across age, gender and cultural spectrum
Soundings worked alongside the Tottenham +LSP]LYHUL_[LUZP]LWYVNYHTTLVM Team from the council, and staff from outreach and youth engagement so that Homes for Haringey (HfH), on secondment people who are less likely to engage in to the council, who did much of the on-the- formal consultation processes can take ground engagement and implementation. part, in particular providing opportunities See Appendix A for description of the team for vulnerable and hard-to-reach individuals involved in Tottenham’s Future. and groups to have their views heard
Consultation aims 7YV]PKLHYHUNLVMKPMMLYLU[^H`ZMVY people to get involved in the consultation The aims of the Tottenham’s Future process, using creative and engaging consultation were to: consultation tools, so that people can participate in the way that suits them best ,UNHNL[OLJVTT\UP[`PUZOHWPUN[OL future of Tottenham through consultation on :[YLUN[OLUJVTT\UP[`UL[^VYRZI` the Strategic Regeneration Framework for creating area-wide Community Liaison Tottenham Groups that could have a legacy beyond the Tottenham’s Future consultation ,UZ\YL[OH[[OLÄUHS]LYZPVUVM[OL Strategic Regeneration Framework that (JOPL]LHOPNOSL]LSVMJVUÄKLUJLPU[OL NVLZ[V*HIPUL[PU4HYJOYLÅLJ[Z validity and robustness of the consultation the ideas, aspirations and ambitions of process through transparency, reporting the people in Tottenham and is strongly IHJR[OLÄUKPUNZ[V[OLJVTT\UP[`HUK informed by them having Soundings as an independent and impartial body facilitating the process. +YH^V\[[OLWO`ZPJHSZVJPHSHUK economic measures that people want to see in order to build on Tottenham’s strengths and tackle the issues that it faces 12 TOTTENHAM’S FUTURE CONTEXT Haringey Council’s Strategic The intention is that the feedback gathered Regeneration Framework through the consultation will inform and shape the SRF. Haringey Council is developing a Strategic Regeneration Framework (SRF) for Cabinet approved a draft of the SRF on Tottenham that sets out the 20 year vision 5V]LTILY;OPZKYHM[ZL[V\[ for the area, and the physical, social and the overarching vision, six transformative economic steps that need to be taken strategies for change and local strategies in order to achieve this vision. The SRF MVY[OLÄ]LRL`YLNLULYH[PVUHYLHZ;OPZ consolidates the work so far undertaken in KYHM[KPKUV[PUJS\KLHU`VM[OLÄUKPUNZMYVT Tottenham, and includes physical, social this consultation, as the process had only and economic actions that will regenerate Q\Z[ILN\UHUKÄUKPUNZ[VKH[LOHKUV[`L[ Tottenham and enable the ambitions of been analysed. Tottenham’s communities to be realised. ;OLÄUHS]LYZPVU[OH[NVLZ[V*HIPUL[ The SRF provides focus for Tottenham’s in March 2014 should incorporate the regeneration programme and, as such, is feedback from the Tottenham’s Future a crucial document for driving the direction consultation so that the SRF that is of change over the coming two decades. approved by Cabinet in March 2014 is There was recognition that the document strongly informed by the community, so that ZOV\SKYLÅLJ[[OLULLKZHUKKLZPYLZVM[OL they feel that they have a stake in directing existing communities, as well as consider Tottenham’s future. the needs of those who will move into the area in the coming years. Timescale Tottenham’s Future The consultation took place over 5 months consultation programme IL[^LLU6J[VILY¶-LIY\HY` ;OLÄUHS]LYZPVU:[YH[LNPJ9LNLULYH[PVU In order to understand the ideas and Framework will be presented to Cabinet aspirations of Tottenham’s communities, VU4HYJO [OHUKSH\UJOLK[V[OL a large-scale consultation – Tottenham’s public after this date. -\[\YL¶^HZSH\UJOLKPU6J[VILY TIMESCALE Event Date Consultation launch 6J[ Drop-in street events 6J[¶ 5V] Community outreach and door-knocking 6J[¶+LJ 1-2-1 stakeholder interviews 6J[¶-LI Community Liaison Group meetings – series 1 ¶+LJLTILY Community Liaison Group meetings – series 2 ¶1HU\HY` Exhibition 1 1HU¶-LI School workshops ¶-LIY\HY` Community Liaison Group meetings – series 3 ¶-LIY\HY` Strategic Regeneration Framework to Cabinet 4HYJO 14 TOTTENHAM’S FUTURE CONSULTATION PROCESS The consultation provided different ways for Door-knocking and reaching people to get involved so that they could commuters participate in the way that suited them best. Door knocking was conducted on housing We have also used this process to estates and street properties across empower members of the community to get Tottenham, primarily in the early evening to involved, and to contribute their knowledge engage with members of the community. about the neighbourhood and its needs. A canvass card questionnaire and freepost envelope was left if no-one was at home. 1-2-1 stakeholder interviews The full list of streets and estates are shown 0U[LY]PL^Z^LYLJHYYPLKV\[^P[O YLZPKLU[ on the map over leaf. community, amenity, faith and traders groups, as well as other stakeholders such HZ*VSSLNLVM/HYPUNL`,UÄLSKHUK5VY[O East London ( CHENEL ), a children’s centre, and health service providers. These interviews – either with a single representative or the whole group – are a vital way of building up a picture of the important issues facing Tottenham now and priorities for its future. The full list of 1-2-1 interviewees is shown on the map on the next page. 16 TOTTENHAM’S FUTURE MAP SHOWING 1-2-1 STAKEHOLDER INTERVIEWEES 37 32 27 16 18 41 19 4 21 22 42 23 13 35 26 5 2 20 38 29 10 44 39 34 36 40 7 25 1 14 17 28 12 11 3 24 33 15 6 45 9 46 8 Locations of drop-in street events 30 31 43 TOTTENHAM’S FUTURE 1 Broadwater Farm Residents’ 18 0(.*VUZ\S[HU[Z1VI)YVRLYMVY 36 Youth Club at no. 10 Bruce Grove Association Tottenham residents 37 Selby Trust 2 Campbell Court Tenant Association 19 Larkspur Close Tenant Association Sheltered Housing Scheme (incorporating the sheltered housing, Compton Crescent and 38 ;V[[LUOHT1VI*LU[YL7S\Z Roseland Close) 3 Chestnut Estate Residents’ Association 39 Haringey Disability First Consortium & 20 MLB - Mentoring, Lifeskills and Disability Access Group 4 Comeunity community project Business 40 Broadwater Farm resident and ex 5 Coombes House Tenant Association 21 Northumberland Park Over 55’s Club offender who helps supports other L_VMMLUKLYZ[VUV[YLVMMLUK 7 Dowsett Estate Residents Association 23 7HYR3HUL4LKPJHS7YHJ[PJL5 42 4HYRÄLSK7YVQLJ[ 8 Edgecot Grove Residents’ Association 24 Restore Community Projects 43 Al-Hijra Somali Community Association 9 ESOL teacher at CHENEL 25 Sew Create Principal of College of Haringey, - Broadwater Farm Enterprise Centre 44 Pembury House Children’s Centre ,UÄLSKHUK5VY[O,HZ[3VUKVU and Bruce Grove Link Site Construction students at CHENEL 26 :[-YHUJPZ+L:HSLZ5 45 Haringey Association for Independent 10 Friends of Lordship Rec 27 :[1VOU»Z:[1HTLZ*O\YJO5 Living (HAIL) 28 St Marks Methodist Church, N15 11 .YHJL)HW[PZ[*OHWLS5 46 Wards Corner Coalition Group 29 12 Haringey Association of Voluntary :[)LUL[-PUR*H[OVSPJ*O\YJO5 Community Organisations Other groups interviewed 30 The Bridge Renewal Trust but not on map 13 Haringey Federation of Residents Defend Haringey Health Services Associations 31 The Crescent Tenant Association (incorporating The Crescent, Wescott Haringey Defend Council Housing 14 Haringey Private Tenants Group Close, Ermine Road, High Road). Haringey Needs St. Anne’s Hospital Our Tottenham Network /HYPUNL` 35 William Atkinson and William Rainbird Residents’ Association 18 TOTTENHAM’S FUTURE MAP SHOWING LOCATION OF DOOR-KNOCKING EXERCISE 9 22 5 4 20 8 3 7 2 6 25 23 27 1 18 16 17 15 14 13 12 19 21 10 26 11 24 TOTTENHAM’S FUTURE 1 Park View Road, N15 23 Millicent Fawcett Court, 7LTI\Y`9VHK5 2 *O\YJO9VHK5 (shops and properties above and all 24 Broad Lane, N15 housing, including St. Francis Lodge) 25 /PNO9VHK5 MYVT,KTVU[VU 3 1HTLZ7SHJL5 border to Bruce Grove - contacted all businesses 4 9LLZ/V\ZL)YLYL[VU9VHK5 26 High Road, Seven Sisters to 5 >PSSPHTZ/V\ZL6YJOHYK7SHJL5 Monument Way, N15 - contacted all businesses 6 :[7H\S»Z9VHK5 PUJS\KPUN Olive Grove and Eden Court 27 *VUJPLYNLVMÄJLYZLUJV\YHNLK mental health hospital) residents on the Broadwater Farm estate in the tower blocks to give their views on the consultation 7 7HYR3HUL5 8 Denmark Street, N1 9 5VY[O\TILYSHUK.YV]L5 10 Reedham Close, N15 11 Tynemouth Road, N15 (plus Yeats Court, Elliot Court, Beaufort House, Eileen Lenton Court) 12 -HPYIHURZ9VHK5 13 /HTPS[VU*SVZL5 14 *OLZ[U\[9VHK5 15 ;HTHY>H`5 16 *OLZ[U\[.YV]L5 17 :JHSLZ9VHK5 18 Ladybur Close and Burbridge Way 19 Hale Village - Copper Mill Heights, N15 20 Kenneth Robbins House, Northumberland Park 21 1HYYV^9VHK5 22 9V[OI\Y`>HSR5 20 TOTTENHAM’S FUTURE Outreach This has resulted in raised awareness of )Y\JL.YV]LUL_[[VWVZ[VMÄJL the consultation and the engagement of >LKULZKH` 5V]LTILYcWT WT Reaching people who would usually be people who would not usually take part in unlikely to take part in this sort of process consultations. For example, young people Tottenham Hale (The Gym, Hale Village) was an important part of this consultation. not in education, employment or training >LKULZKH` 5V]LTILYc WT WT This has included grass roots outreach (NEETs) and ex-offenders took part by on the Northumberland Park, Ferry Lane, completing of questionnaire. Sainsbury’s, Northumberland Park Rd Love Lane, Chesnut and Broadwater Farm :H[\YKH` 5V]LTILYcHTWT estates. Four young Tottenham residents who were NEETs were trained to be a part of The events were held in a large marquee, The following meetings were attended to the consultation and engagement team with a variety of creative, interactive raise awareness of the consultation: and actively encouraged their peers to get consultation tools so that people could involved. Other hard-to-reach groups and engage with the questions in different )Y\JL.YV]L9LZPKLU[Z.YV\W individuals attended the Community Liaison ways, as well as food and drink to attract Group meetings. people. *VWWLYTPSS/LPNO[Z/HSL=PSSHNL Residents’ Association Drop-in street events The main tool used was the canvass card *OLZU\[,Z[H[L9LZPKLU[Z» questionnaire which asked people what Association meeting Nine drop-in street events were held across makes Tottenham great, their wishes for 3V]L3HUL9LZPKLU[Z»(ZZVJPH[PVU>PU[LY ;V[[LUOHTIL[^LLU6J[VILYHUK P[ZM\[\YLHUKMVY[OLPYZWLJPÄJPKLHZVU Fun Day event November. This included 2 days at a pop- creating a thriving high road, jobs, housing, up shop in Northumberland Park. These streets and public spaces, things to do, ;HTPS/V\ZPUN(ZZVJPH[PVU events were opportunities to speak to transport, and building a strong community. 5L^SVU/V\ZPUN(ZZVJPH[PVU hundreds of people about their views on The questionnaire also gathered contact Tottenham now and their ideas for its future. details and demographic monitoring 3HK`I\Y/V\ZPUN*VVWLYH[P]L information. For a copy of the canvass card, Places of high footfall were selected so see Appendix B. Other outreach work included: that as many people as possible could participate. Different days and times for the The events were staffed by Soundings and `V\UNWLVWSLILPUN[YHPULK[VZOVV[ events were selected so as to enable as a large number of Homes for Haringey HUKLKP[HÄSTHIV\[[OLPY]PZPVUHUK many people as possible to participate. staff, on behalf of the council who talked aspirations for Tottenham hundreds of people through the canvass Events were held in the cards questions. =PZP[PUN7YVQLJ[[VLUNHNL`V\UN following places: people in the consultation. Tottenham Green (outside CHENEL) A Turkish translator was present at all >VYRPUN^P[O[OL9VTHUPHUJVTT\UP[`PU Tuesday 22 October | 11.00am-2.00pm events, and the canvass card was available Northumberland Park in Turkish and Somali. /VSKPUNH^VYRZOVW^P[O JVUZ[Y\J[PVU Seven Sisters (outside Costa Coffee) Z[\KLU[ZH[*VSSLNLVM/HYPUNL`,UÄLSKHUK ;\LZKH`6J[VILYcWT WT The street events were a crucial way of North East London capturing views, raising awareness of the Tottenham Hale retail park Tottenham’s Future consultation, building up *VU[HJ[PUNSVJHSTVZX\LZHUKPU]P[PUN (beside Currys) the database of interested people and fresh them to promote the consultation and put :H[\YKH` 6J[VILYcWTWT voices for the rest of the consultation, and forward CLG members identifying people who may be interested in ([[LUKPUN/HYPUNL`7SH`(ZZVJPH[PVU 163 Park Lane, joining the Community Liaison Groups. Halloween Party at Somerford Grove Northumberland Park shop Adventure Playground to talk to parents ;\LZKH` 6J[VILYc HTWT (ÄUHSKYVWPUZ[YLL[L]LU[^HZOLSKVU[O November when the Tottenham’s Future /HUKPUNV\[JVUZ\S[H[PVUMVYTZHUK 163 Park Lane, team had a stall at Haringey Council’s freepost envelopes at Tottenham Hale, Northumberland Park shop Winter Market on Tottenham Green. Seven Sisters, Bruce Grove and White Hart Lane stations to engage commuters ;O\YZKH`6J[VILYcWT WT +PZ[YPI\[PUNJHU]HZZJHYKZ[V0ZSL(TSV[ North Tottenham High Road (beside Children’s Centre, faith leaders to complete Coombes Croft library) with their congregations, and Park Lane -YPKH`5V]LTILYcWT WT Doctor’s Surgery 21 TOTTENHAM’S FUTURE MAP SHOWING LOCATION OF DROP-IN EVENTS 8 4 5 6 Locations of drop-in street events 7 3 1 Tottenham Green (outside CHENEL) 9 1 2 Seven Sisters (outside Costa Coffee) 3 ;V[[LUOHT/HSLYL[HPSWHYR 2 4 7HYR3HUL5VY[O\TILYSHUK7RZOVW 5 5VY[O;V[[LUOHT/PNO9VHK (beside Coombes Croft library) 6 )Y\JL.YV]LUL_[[VWVZ[VMÄJL 7 ;V[[LUOHT/HSL;OL.`T/HSL=PSSHNL 8 5L^:HPUZI\Y`»Z5VY[O\TILYSHUK7R9K 9 /HYPUNL`*V\UJPS»Z>PU[LY4HYRL[ east side of Tottenham Green TOTTENHAM’S FUTURE Community Liaison Groups ;OLÄUHS*3.HSZVSVVRLKH[TLHZ\YLZ of success so the community would be The Community Liaison Groups (CLGs) empowered to scrutinise whether the were formed in order to enable people to council has carried out the actions that have have more in-depth discussions about been agreed. Tottenham’s regeneration. Four CLGs were set up to cover the whole of Tottenham, The format for the CLGs was small group corresponding to the administrative remit of discussions, led by a Soundings or Homes the Area Regeneration Managers: for Haringey facilitator, on behalf of the council. 5VY[O;V[[LUOHTLHZ[ (including Northumberland Park) The CLGs had an independent chair from Soundings. Soundings circulated a report 5VY[O;V[[LUOHT^LZ[ from each of the CLGs to all participants (including High Road West) after each series of meetings so that people could see the discussions at the other :V\[O;V[[LUOHTHUK;V[[LUOHT/HSL areas’ meetings and be assured of the accuracy of the report back to Haringey :L]LU:PZ[LYZ;V[[LUOHT.YLLU Council. and Bruce Grove These reports are available online at http:// The CLGs met three times during the tottenhamsfuture.co.uk/consultation- Tottenham’s Future consultation – in materials/ +LJLTILY1HU\HY`HUK-LIY\HY` 2014. School workshops Representatives from residents’ Workshops were run with 2 GCSE associations, traders’ groups, community geography classes at Park View School. A groups, faith groups, amenity societies, [V[HSVM W\WPSZHNLK [VVRWHY[PUH schools and other local stakeholders were 2 hour workshop where they mapped and invited to join their local CLG. Membership discussed Tottenham now and in the future. was also opened up to local residents or businesses who were interested in The exercises were: participating. The Terms of Reference for 4HWWPUN^OH[[OL`SPRLKVU»[SPRLHUK Drop-in events the CLGs can be found at Appendix C. would change about Tottenham now The opportunity to take part was publicised 23 TOTTENHAM’S FUTURE Drop-in event 24 TOTTENHAM’S FUTURE Community Liaison Group meeting 25 TOTTENHAM’S FUTURE Public exhibition Strategic Regeneration Framework launch (UL_OPIP[PVU^HZOLSKPU[OL ,U[LYWYPZL *LU[YLMYVT1HU\HY` [O¶-LIY\HY`Z[ Once the SRF has gone to Cabinet in 2014. This exhibition informed the public March 2014, it will be launched to the about the consultation process, showed public. Further details about this will [OLÄUKPUNZ[VKH[L\W[V+LJLTILY JVUÄYTLKHM[LY*HIPUL[HUKWYVIHIS` and provided information on the Strategic after the local elections in May 2014) but Regeneration Framework. it is anticipated that any launch will put community members on the platform This was an important part of the HSVUNZPKL[OLJV\UJPSYLÅLJ[PUN[OLYVSL[OL` process as a criticism of previous council have played in shaping the SRF. consultations is that people are not PUMVYTLKHIV\[[OLÄUKPUNZUVY^OH[ happens next as a result. It was also used to launch the Priorities Questionnaire, which asked people to tell us their priorities for change based on the OLHKSPULÄUKPUNZMYVT[OLJVUZ\S[H[PVU The questionnaire can be found in Appendix E. Website and communications The Tottenham’s Future website – www.tottenhamsfuture.co.uk – was SH\UJOLKWYPVY[V[OLÄYZ[KYVWPUZ[YLL[ event. It contains information on the background to the consultation, how to have your say, events and news. The ‘Have Your Say’ section linked to a survey monkey Community Liaison Group meetings X\LZ[PVUUHPYLZV]PZP[VYZJV\SKÄSSPU[OL questionnaire online. A Turkish version of the site and survey is available from the Home Page. See Appendix F for screen grabs of the website. The Haringey Council website linked to the Tottenham’s Future website. Awareness of the consultation was also raised through Tottenham News, which is door-dropped to 45,000 households across Tottenham. The October and November issues carried front-page articles about the Tottenham’s Future and how to get involved. There was also a full page article on the consultation in December’s issue of Haringey People, which is distributed across the borough. 26 TOTTENHAM’S FUTURE PARTICIPATION The level of participation in the Tottenham’s Future consultation was very high and engaged people of all ages, ethnicities and areas of Tottenham. The highlights are on the next page : Wheel of Fortune, used at drop-in event 28 TOTTENHAM’S FUTURE 58 INTERVIEWS WITH STAKEHOLDERS & 399 COMMUNITY GROUPS ATTENDEES AT CLG MEETINGS PEOPLE 3,762 ENGAGED IN TOTAL 10-80PEOPLE FROM YEARS OLD PEOPLE OF 86 HAVE TAKEN DIFFERENT 26 PART ROADS OR ESTATE ETHNICITIES BLOCKS VISITED BY HAVE TAKEN PART OUTREACH TEAM PEOPLE 2,232 SPOKEN TO PEOPLE ATTENDED 2,057 939 816 DROP-IN STREET EVENTS VISITORS TO COMPLETED CANVASS CARD TOTTENHAM’S QUESTIONNAIRES FUTURE WEBSITE 29 TOTTENHAM’S FUTURE MAP SHOWING DISTRIBUTION OF PARTICIPANTS ACROSS HARINGEY 7 People 1 Person TOTTENHAM’S FUTURE The participants who provided demographic GENDER PROFILE monitoring information on their canvass No. of Gender card questionnaires have been analysed. participants JHU]HZZJHYKX\LZ[PVUUHPYLZ^LYL received in total. Female The geographic spread of participants Male across Tottenham can be seen on the map. Female/male 1 The demographic breakdown of participants can be seen in the following Prefer not tables: to say TOTAL 939 AGE PROFILE No. of (NL participants 19 and under 20-30 31-40 151 41-50 124 51-60 61-70 55 71 and over Drop-in event Prefer not to say TOTAL 939 31 TOTTENHAM’S FUTURE ETHNIC PROFILE No. of No. of No. of No. of Ethnicity Ethnicity Ethnicity Ethnicity participants participants participants participants British German 3 Anglo/ Ethiopian 1 1 Saxon Prefer not Gypsy/ Finnish 3 1 to say Roma Angolan 1 Greek/ Caribbean Hispanic 3 Arab 1 Greek 1 Cypriot/ African Mauritian 3 Arabic 1 Finnish Pakistani 3 Asian/ Hungarian 1 1 Turkish 22 Portuguese South Indian/ 3 1 Irish American Belgian 1 Asian Greek/ African/ Iranian 1 2 Bengali 1 Greek 12 Asian Cypriot British/ Jamaican 1 1 Australian 2 Chinese Asian 11 Kurdish/ 1 British/ British/ Asian Turkish/ Greek/ 1 11 2 French Cypriot Greek Kurdish/ 1 Cypriot British/ British British/ 1 10 Spanish Caribbean British/ Latin 2 1 Indian Bulgarian 1 American Polish 10 British/ Irish 2 Caribbean/ Latvian 1 1 Kurdish African British/ 2 Lithuanian 1 Indian Turkish Celt 1 Nigerian 1 Italian British/ Croatian 1 Turkish/ 2 Norwegian 1 Bangladeshi Kurdish Czech 1 (1/2) Chinese Colombian 2 Danish 1 Slovakian 1 British/ Somalian 2 Dutch/ Thai 1 1 African Polish Vietnamese 2 Turkish/ 1 Portuguese East African Bulgarian African/ 1 1 Asian Spanish Arabic Turkish/ 1 Eastern/ Kurdish Eastern African/ 4 1 Southern 1 European Caribbean European Welsh 1 European 4 Afro-Asian 1 English 1 West Indian 1 Romanian 4 Albanian 1 English/ 1 Persian Brazilian American/ TOTAL 939 1 English/ European 1 French Spanish 32 TOTTENHAM’S FUTURE HEADLINE FINDINGS /LHKSPULÄUKPUNZ go, empower them, prevent antisocial There was a strong consensus throughout behaviour, and provide them with the consultation about the main changes opportunities to learn skills through training that people in Tottenham would like to see HUKTLU[VYPUN[OH[^V\SKILULÄ[M\[\YL as a result of the regeneration programme. careers and raise aspirations. ;OLÄUKPUNZMYVTLHJOZ[HNLVM[OLWYVJLZZ are detailed in the main body of the report 9L]P[HSPZPUN[OL/PNO9VHK but the key priorities are: The High Road needs a mix of some high ;OLZLOLHKSPULÄUKPUNZHYLIHZLKVU street names, such as M&S, and smaller, the responses given on the canvass card independent stores. People want fewer questionnaire, 1-2-1 stakeholder interviews betting shops and fast-food takeaways. (summaries of each of these can be found Some people would like a shopping mall to in Appendix G ) and the feedback at the rival Wood Green, and some want a market. Community Liaison Groups. A choice of good restaurants, bars, cafes, Jobs and employment pubs and music venues are needed so the High Road becomes a place people want The need to create more job opportunities to visit. Existing local businesses should be for local people is vital, as is support to be supported so they can continue to thrive able to compete for jobs across London. and employ local people. Support to get in to work could include apprenticeships, training, and mentoring; /V\ZPUN these are needed for poeple of all ageas and skill levels. Access to jobs information There should be a mix of decent, secure is key, eg: through jobs fairs, local job hubs, social housing and well designed, and developing an online portal connecting reasonably priced homes for rent and employers and potential employees. Young ZHSLÄ[MVYPUKP]PK\HSZ»HUKMHTPSPLZ» WLVWSLWHY[PJ\SHYS`ULLKWHY[[PTLQVIZ[VÄ[ needs. Housing stock should be regularly around study committments. maintained to prevent it from becoming run- down, and security and management People wanted to see more opportunities of communal areas improved. provided by local businesses, who may need support to offer apprenticeships. The council should crack down on Larger employers should be attracted overcrowded housing and bad landlords, to Tottenham and encouraged to ring- eg: through a strongly enforced licensing fence jobs at all skill levels for Tottenham system. Many people were keen to see residents. a policy of ‘buy to live, not buy to let’ to stabilise population churn and maximise Local entrepreneurs and new businesses residents’ stake in the area. There is could be supported through advice, concern that the existing community will be business rate holidays and delivery of priced out of the area if private house prices affordable workspace and business hubs. rise. @V\UNWLVWSL Safer streets The need to provide opportunities for young Many people want to feel safer on people is a major priority. People were clear the streets and a reduced crime rate; about the need to provide properly funded suggestions included better lighting, facilities, activities, programmes, groups more CCTV, more policing and a better and spaces for young people. relationship between the police and the This is to give them somewhere to community. Education 34 TOTTENHAM’S FUTURE and the community The standard of education should be higher A major problem that Tottenham faces is its across Tottenham. Education should focus Trust must be built up between Haringey poor reputation, particularly associated with on vocational training as well as academic Council and the community so that people the riots. On the other hand, people who excellence. There should be better childcare know that their views will be listened to and SP]LOLYLHYLÄLYJLS`WYV\KVM;V[[LUOHTHUK provision, more investment in children’s acted on. Leaders should be more visible know that there is a lot to celebrate. More centres and more after-school opportunities and there needs to be more transparency needs to be done to get the message out so there is wrap-around care, which will in decision-making, with some decisions about Tottenham’s strengths, including its also help parents get back to work. devolved to the community, for example: diversity, heritage and access to the Lee local communities deciding how money Valley, so it becomes a destination, rather Community should be spent. than somewhere that people pass through. There is great pride in Tottenham’s The council needs to be tougher on People want to lose the postcode stigma so communities and people want to see the enforcement, for example: on planning, that they do not feel disadvantaged when existing community supported, so that it shops on the High Road, and anti-social applying for a job if they say they come from ILULÄ[ZMYVTYLNLULYH[PVUHUKOLSWZ[VSLHK behaviour, with residents and businesses Tottenham. Positive measures could include it. Tottenham’s multiculturalism should be playing their part in maintaining a clean and events and a community-run newspaper to celebrated and maintained. Better access safe environment. share information and promote Tottenham. to information and signposting to services is needed. Community facilities and amenities Green spaces Building up relationships between People want more amenities, such as There is a need to improve the existing communities is vital, for example, by community spaces where people can mix, green spaces in Tottenham, and to provide involving people in community projects, which are affordable to hire. Creative hubs more. Tottenham Marshes and the Lee volunteering, events, or street parties, like with arts and music facilities are desired. Valley are two great areas that should be the Tottenham Carnival. New immigrants People also want to see existing assets better advertised so that more people use should feel welcomed and be given used and marketed better, eg: Bernie Grant them. The Somerford Grove adventure language and other assistance that they Centre. playground was highlighted as a fantastic need. resource that should be maintained. There is a need for better health facilities Physical environment for all. Leisure facilities such as a cinema, ice-rink, arts centres and additional theatre Making Tottenham’s streets cleaner is spaces would be welcomed. Transforming a major priority; this is something that derelict buildings into cafes or community everyone – the council, businesses, spaces would help to attract new landlords and residents should be businesses to the area. responsible for and take pride in. The physical environment could be given a Transport and access face-lift through better rubbish collection, renovating shop fronts, as well as ensuring Most people think that the public transport that shops do not let their produce spill is excellent. Some improvements are out on to the pavements. Tottenham has needed, eg: extending the underground to fantastic historic buildings that should be Northumberland Park, safety and disabled renovated and protected. access at overground stations, access to Lee Valley, connecting the east and Relationship between the council west of the borough, and improving some bus routes. Alternative forms of transport should be promoted, such as car sharing, and more bicycle lanes. Lack of parking is an issue for shoppers. There is a need for better pedestrian access; problems include street safety, poor quality pavements and lack of disabled access. Reputation 35 TOTTENHAM’S FUTURE 03 Drop-in event TOTTENHAM’S FUTURE DROP IN EVENTS + CANVASS CARD QUESTIONNAIRE FINDINGS Between 22nd October and 31st ;OLZLJHYKZ^LYLÄSSLKPUK\YPUN[OLKYVWPU December, 939 completed canvas card events, during the outreach programmes, questionnaires were received. handed out with freepost envelopes and ZLU[IHJRPUVYÄSSLKPUVUSPUL The analysis of each question can be seen on the following pages: 38 TOTTENHAM’S FUTURE 01 | ;LSS\Z[OPUNZ[OH[THRL The greatest things about Tottenham are how diverse and multicultural it is, and its ;V[[LUOHTNYLH[ excellent transport links. People and community featured strongly as one of Tottenham’s best assets with links with neighbours and friendliness being key to why people love living in Tottenham. 16% 16% 15% 11% Diverse and Transport/accessibility People and community Green spaces/ multicultural community playgrounds 10% 8% 5% 4% 3% Other Shops and Tottenham It is restaurants Hotspur Local affordable facilities 3% 2% 2% 2% 2% 1% Heritage Schools and Planned Nothing is It is lively/ It is safe education improvements/ good vibrant development 39 TOTTENHAM’S FUTURE 02 A | You told us you want Greater variety of shops 26% [VZLLH[OYP]PUN/PNO:[YLL[ +LZJYPIL`V\YWLYMLJ[/PNO More cafes/restaurants/bars 11% :[YLL[VYHWSHJL^OLYL`V\ Cleaner/more attractive SPRL[VZOVWHUK^O` 10% physical environment Many people want a greater More independent shops 9% variety of shops on the High Road including brand names, as well as Other 9% independent shops. Less betting shops and 6% fast food outlets Improvements to the physical Community facilities environment are needed, including 6% and amenities cleaning the street and renovating shop fronts. People want more Follow successful precedents 5% good places to eat and drink, and less betting and fast food outlets. Sports and leisure facilities 5% Successful precedents included 0ZSPUN[VU,UÄLSKHUK4PHTP Community and cultural events 3% Activities/facilities for 3% young people Better transport infrastructure 2% Market 2% Pedestrian/cycle/ 2% disabled friendly routes 02 B | You said you want More training and courses 18% QVIVWWVY[\UP[PLZ>OH[ employment support would be Apprenticeships 13% useful? Improving school standards 11% People would like training and courses, eg: in basic skills, retail, 6XSSRUWÀQGLQJDQG 9% nursing, IT and plumbing + other applying for work vocational subjects. Many people thought courses should be free More jobs needed 8% and/or targeted at young people. Better quality/ 8% more variety of jobs Apprenticeships, internships and work experience eg. in skilled Other 7% manual trades, are also important Internships/work experience/ routes into work, as is help volunteering opportunities 6% better signposting to jobs, e.g., through neighbourhood-based job Support for business/ entrepreneurs 5% centres. Generally, there should Attract/encourage be more local jobs and a greater 4% variety of opportunities. business to Tottenham Dedicated jobs for local people 4% Career advice/guidance 3% Improvements to Jobcentre support 2% More opportunities for 2% young people 40 TOTTENHAM’S FUTURE 02 C | You told us that you’d Sports and leisure facilities 20% SPRLTVYL[OPUNZ[VKV>OH[ ^V\SK`V\SPRL[VZLLPU Cinema 18% Tottenham? Activities/facilities 15% Most popular suggestions were for young people for more leisure and sport facilities, Better shopping experience 11% such as a gym, cinema, swimming pool, skating and bowling. Improve community facilities 11% More activities and places to go Cultural events and for young people are needed, facilities 9% e.g., youth clubs and playgrounds. People also mentioned Other 6% community facilities, activities and events. Improve public spaces 6% Education, training, 2% skills and employment Activities/facilities 2% for older people 02 D | You told us that you Cleaner streets 18% ^V\SKSPRL[OLZ[YLL[ZHUK public spaces to be improved. More attractive physical environment 18% >OH[PKLHZKV`V\OH]LMVY Improve parks and THRPUN[OPZOHWWLUHUK 13% where? open spaces Improve security and 11% Making the streets cleaner is the safety on street key change that people would like Other to see. Better rubbish collection, 10% greening the streets, improving Deal with rubbish parks and raising pride in the and recycling 7% local area are ideas that people Pedestrian/cycle mentioned. friendly routes 6% Better quality buildings, :WLJPÄJZ[YLL[ZULLKPUN inc. housing 5% improvements such as West Green Road and Bruce Grove, Improve transport 5% were highlighted. People want to Facilities & activities feel safer on the streets, e.g.: with 3% more CCTV, better lighting and for all ages No need for police presence. 2% improvement There was recognition that Raising civic pride 2% residents and businesses need to play a role in improving the physical environment. 41 TOTTENHAM’S FUTURE 02 E | You said that you would Better shopping experience 27% SPRL;V[[LUOHT[VILJVTLH place that people would want Improve physical environment 12% [V]PZP[>OH[PZTPZZPUNUV^& Better PR for Tottenham 12% Most people said that improving the shopping experience, e.g., Community and 11% with markets, specialist shops or a leisure facilities shopping mall, was the best way Cultural venues to do this. and activities 10% Other people felt that giving Other 6% the whole area a face-lift would help, and there is also a need to Improve sense of safety 4% promote a positive reputation for Tottenham as a diverse, creative Park/open spaces 4% and vibrant place, so it is not always associated with the riots. Celebrate diversity of the community 4% People also suggested more arts and cultural facilities. Better transport infrastructure 4% Improve housing 3% Support for local businesses/start ups 3% Leisure and sports facilities 2% Facilities and events for young people 2% 02 F | @V\ZHPK[OH[PTWYV]PUN Generally more 15% OV\ZPUNPZHWYPVYP[`>OH[ housing needed Improved housing quality improvements would 14% OH]L[OLIPNNLZ[PTWHJ[& (design & materials) Affordable housing 14% There is a basic need for more (to rent and buy) housing, with the quality and Housing for vulnerable 11% design of buildings, including their and elderly people LU]PYVUTLU[HSLMÄJPLUJ`PTWVY[HU[ to many respondents. Mixed tenure housing 9% :WLJPÄJHSS`[OLULLKMVY Other 9% reasonably-priced housing is Improvements to 7% needed as people are very existing buildings concerned that Tottenham is Measures to deal with HMOs becoming too expensive for many 6% and private rental sector people wishing to stay in the area. Many people also mentioned the More social housing 5% need for more and better housing for vulnerable and disabled Concern about over 4% people. crowding/over development Improvements to 3% public realm Review council 3% housing policy 42 TOTTENHAM’S FUTURE Transport links 02 G | You said you would 28% SPRL;V[[LUOHT[VOH]L already good Public transport connections IL[[LY[YHUZWVY[SPURZ>OH[ 14% PTWYV]LTLU[Z^V\SK`V\SPRL to Northumberland Park to see? New/extended public transport routes 10% Most people consider Tottenham More frequent buses to already have excellent 8% transport links. However, some General improvements to improvements are required, public transport 7% including better links to and from Northumberland Park, better Improvements to stations 6% positioning of bus-stops and Improvements to cleaner buses, and improved URDGVDQGWUDIÀF 6% access to and appearance of train stations. Better provision for cyclists 5% Safer cycle paths, reduction Other 5% PU[YHMÄJPTWYV]LTLU[Z[V Internal improvements to WH]LTLU[ZHUKZHMLY[YHMÄJ 3% junctions are also important for buses/train carriages improving the pedestrian and Make public transport 3% cycle experience. more affordable Improve siting of bus-stops 3% Increased night bus provision 2% 43 TOTTENHAM’S FUTURE 03 | /V^JHU^LOLSW[VI\PSKHZ[YVUN People had many great ideas here, with Better community cohesion is a priority, community in Tottenham? the main desire being for more community e.g.: through tackling racial inequality activities that bring people together and get and removing language barriers. More people involved in their area, for example: volunteering opportunities would help, and bringing back Tottenham Carnival. the council should work with the community more. 30% 20% 8% 6% 5% Community Community Jobs & Better Better council activities integration/cultural volunteering environment support for cohesion opportunities community 5% 4% 4% 3% 3% Resume Targeted More information on Encourage local Improve sense Tottenham outreach community events decision-making of safety Carnival programmes 3% 3% 2% 2% 2% Other Arts & cultural Improve education, Tottenham already Improve facilities/venue including adult has strong housing education community 44 TOTTENHAM’S FUTURE 04 | >OH[V[OLYPKLHZKV`V\OH]L This question drew a huge range of decision-making. Improving the physical MVYPTWYV]PUN;V[[LUOHT&(U`V[OLY responses, but the most frequently environment of Tottenham is the second comments? raised were around better relationships more important change and as well as between the council and community, with targeted outreach programmes to engage more community consultation, long-term young people, ethnic minorities and older engagement with the community and people. more opportunities to be involved in local Support for local businesses/start ups Improved parks and open spaces Raising civic pride Improve housing 2% 1% 2% 2% Better council Community cohesion/cultural integration 3% 16% engagement with community Tottenham already has strong community 4% Improve transport infrastructure 4% Education, training, skills and employment 4% Better shopping experience 4% 15% Other Better community facilities and amenities 4% Activities and events 5% Better physical 13% environment Better PR for Tottenham 6% Targeted outreach Improve sense of safety 7% 8% programmes 45 TOTTENHAM’S FUTURE 03 Drop-in event TOTTENHAM’S FUTURE COMMUNITY LIAISON GROUPS FINDINGS Statistics STATISTICS 4LL[PUN Date Attendees CLG1 Dec 2 Tottenham Civic Society BG/SS/TG Haringey Solidarity Group CLG1 - NTe Dec 9 Grace Pharmacy High Road West Business Steering Group Sapphire Project 2020 Four Sisters Café Somerford Grove Community Project & Adventure Playground Northumberland Park Community School Art to View Northumberland Park Over 55’s Group Isle Amlot Women and Children Centre 3P]PUN BG/SS/TG | Meeting covering Bruce Grove/Seven Sisters/Tottenham Green ST/TH | Meeting covering South Tottenham and Tottenham Hale NTe | Meeting covering North Tottenham east, including Northumberland Park NTw | Meeting covering North Tottenham west, including High Road West 48 TOTTENHAM’S FUTURE STATISTICS 4LL[PUN Date Attendees 4LL[PUN Date Attendees CLG1 Dec 10 Ladybur TMO CLG2 Jan 13 Our Tottenham ST/TH The Rockstone Foundation BG/SS/ Tottenham Conservation Area Chestnut Estate Residents’ TG Advisory Committee Association 5ÅHTL;Y\Z[ O’ Donovan Waste, Bodyworks Gym Friends of the Earth Friends of Down Lane Park Tottenham Civic Society Tynemouth Road Area Tottenham Police Station Residents’ Association Haringey Women’s Forum Paige Green Residents’ Association Haringey Disability First Consortium Haringey Association of Voluntary 3VUKVU@V\[O:\WWVY[;Y\Z[ and Community Organisations Bruce Grove Residents’ Network (HAVCO) Neighbourhood Watch Coordinator Architecture Human Rights Bruce Grove Clyde Road Area Residents’ TottenhamLife Association Wards Corner Community Ferry Lane Residents’ Association Coalition Group Highway Holiness Church Sew and Create /HYPUNL` STATISTICS 4LL[PUN Date Attendees 4LL[PUN Date Attendees CLG2 - Jan 16 Park Lane Children’s Centre CLG3 Feb 3 Our Tottenham NTe Sapphire BG/SS/ Wards Corner Community Four Sister’s Café TG Coalition Group Project 2020 Bruce Grove Residents’ Network High Road West Business Clyde Area Reisidents’ Association Steering Group Paige Green Residents’ Association Barclays Bank Tottenham Green Enterprise Centre Somerford Grove Community Project & Friends of the Earth Adventure Playground Tottenham Conservation Area Advisory Northumberland Park Community Committee School *VSSLNLVM/HYPUNL`,UÄLSKHUK5VY[O Redemption Brewery East London (CHENEL) Art to View Friends of Bruce Castle Museum Northumberland Park Over 55’s Group Tynemouth Area Residents’ Association Assunah Mosque Tottenham Rockstone Foundation Haringey Somali Community 2XL Recruitment & Cultural Association Tottenham Traders Partnership Comeunity Project Z[\KLU[ZMYVT*/,5,3 Glickmans YLZPKLU[ZPUJS\KPUN`V\UNWLVWSL 3P]PUN STATISTICS 4LL[PUN Date Attendees CLG3 - NTe Feb 6 Northumberland Park Over 55’s Group Glickmans Redemption Brewery Our Tottenham 3P]PUN CLG3 - NTw Feb 12 O’Donovan Waste MLB Solutions Newlon Fusion Rise Empowerment DW General Wood Machinists Love Lane Residents’ Association High Road West Business Steering Group Heacorn, Tenterden, Beaufoy & Gretton Residents’ Association Sainsbury’s Secure on Site 1VI*LU[YL7S\Z Selby Trust I\ZPULZZLZ_ MLB Solutions :[YH[LNPJ 51 TOTTENHAM’S FUTURE 03 Community Liaison Group meeting TOTTENHAM’S FUTURE Community Liaison Group meeting TOTTENHAM’S FUTURE In summary, the Community Liaison Group Community Liaison meetings were a very useful and successful Group Series 1 way of getting a deeper understanding of community needs and desires for 7YPVY[V[OLÄYZ[TLL[PUNPU]P[LLZ^LYLZLU[ Tottenham’s future. By having small group a copy of draft Terms of Reference for the discussions with good facilitators, we CLGs, the draft Strategic Regeneration were able to unpick some of the broader Framework that went to Cabinet in aspirations to get more nuanced and 5V]LTILYHUKHUV\[SPULHNLUKHMVY detailed ideas for tackling some of the the evening. issues that Tottenham faces. After introductions from the Chair (Miriam The key point to note is the high level of turn Levin from Soundings) and the council V\[MVYL]LY`TLL[PUN\W[V WLVWSL (Area Regeneration Manager), and a brief Several new people came each time – discussion about the Terms of Reference anecdotally we were told that people who for the CLGs, the attendees had two KPKUV[JVTL[V[OLÄYZ[TLL[PUNOHKILLU discussions around their tables. told by other community members that this was a process worth trusting and investing ,HJO[HISLOHKHIV\[ WHY[PJPWHU[ZWS\Z in so they came to later meetings. a facilitator from Homes for Haringey on behalf of the council or Soundings and a 6ULJVTT\UP[`TLTILYHZRLK[OL note-taker to record the discussions. Each participants at the North Tottenham East table was provided with A1 table sheets CLG how many ever attended the Area with the questions on. One member of -VY\TZ¶VUS`VYWLVWSLZHPK[OL`KPK each table was asked to note the group’s suggesting that for some people the CLG discussion points on the sheet and use format is more appealing to a wider range these to report back to the whole group of people than the Area Forums. during the plenary session. The combination of invitations to local groups and stakeholders, and having attendance open to any resident or business who was interested in coming worked well and led to a range of voices being heard. A number of young people Community Liaison Group meetings attended the CLGs – again unusual for a community workshop, and a sign that Tottenham’s future is of immediate and critical importance to today’s young people. Young people from 2020 youth club supported the workshops in North Tottenham east, and several students from CHENEL and Northumberland Park School JHTL[V[OLÄUHS*3.ZPU-LIY\HY` At the end of each meeting, feedback forms ^LYLKPZ[YPI\[LK;OLTHPUÄUKPUN^HZ[OL element of the evening that people enjoyed most was the opportunity to meet and hear from many different people, to discuss Tottenham’s future in groups. The CLGs played a valuable role in bringing people together, enabling them to form networks and connections, and to raise awareness of the many different groups working in Tottenham today. 54 TOTTENHAM’S FUTURE Discussions Discussion 1 Developing a vision +L]LSVWPUNH]PZPVUMVY;V[[LUOHT! for Tottenham By age twenty, children born in Tottenham today will enjoy a great quality of life, a Tell us your vision for wide range of opportunities, and they Tottenham in 20 years will have high ambitions. What will their Tottenham be like? Tell us your vision for The discussion covered several aspects Tottenham in 20 years of the vision for Tottenham’s future: :[YH[LNPLZMVYJOHUNLPU`V\YHYLH! 7YV]PKPUNVWWVY[\UP[PLZMVY`V\UNWLVWSL Characterising your area - strengths and issues +LJLU[OV\ZPUNMVYHSS^P[OHWYPVYP[`VU providing more homes for social rent Transformative strategy 1 - Supporting a strong community 5VNLU[YPÄJH[PVUL_PZ[PUNYLZPKLU[Z What actions can be taken locally should not be priced out of the area Community Liaison Group meeting to meet this? 9HPZPUN[OLZ[HUKHYKVMLK\JH[PVU Transformative strategy 2 - across Tottenham Creating a great place. What actions can be taken )L[[LYX\HSP[`VMSPMLMVYHSS locally to meet this? Tottenham’s communities -VJ\ZVUJVTT\UP[`LTWV^LYTLU[ Findings with devolution of decision-making The discussions at each area CLG were to local level different, but generally similar themes were raised. The details below show the *YLH[PVUVMTVYLHUKTVYL]HYPLKQVI JVTIPULKÄUKPUNZMYVTHSSTLL[PUNZ opportunities and local apprenticeships Individual area CLG reports can be ,_PZ[PUNSVJHSI\ZPULZZLZZ\WWVY[LK downloaded here: www.tottenhamsfuture.co.uk/ .YLH[UL^I\PSKPUNKLZPNUPUZ`TWH[O` consultation-materials/ with Tottenham’s historic buildings *SLHULYZ[YLL[Z )L[[LYYL[HPSTP_VU[OL/PNO9VHK 0TWYV]PUN[OLWO`ZPJHSLU]PYVUTLU[ :HMLYZ[YLL[Z )L[[LYWYV]PZPVUVMJVTT\UP[`HTLUP[PLZ *YLH[PUNHTVYLWVZP[P]LYLW\[H[PVU for Tottenham *V\UJPSSPZ[LUPUN[VHUKHJ[PUNVU views of the community 0U]LZ[TLU[PU;V[[LUOHT»ZNYLLUZWHJLZ 55 TOTTENHAM’S FUTURE 03 Community Liaison Group meeting TOTTENHAM’S FUTURE Discussion 2 Strategies for change in your area A | *OHYHJ[LYPZPUN`V\YHYLH >OH[HYLP[ZZ[YLUN[OZHUK^OH[PZZ\LZKVLZP[MHJL& STRENGTHS :[YLUN[OZ Diverse, multicultural community Friendliness / openness People with ideas, creativity and talent Close knit, supportive community Strong communities, community spirit, sense of community Community-led initiatives, eg: Lordship Rec, Selby Centre, Positive Youth, Wards Corner, Broadwater Farm Centre, Tottenham Chances Sense of identity Resilience Rich history and historic buildings, eg: Bruce Castle, Town Hall, old Theatre / Palace – but need to be renovated and celebrated more Lovely parks, eg: Tottenham Marshes Good public transport links Vibrant location Potential to regenerate Good education through some good schools, CHENEL, good nurseries Children exposed to different communities at school Independent traders that offer that personal touch Spirit of enterprise and natural entrepreneurs Diversity of shops, and businesses that people want Broadwater Farm – estate has turned itself round, vibrant, has great community centre Tottenham Hotspur Young professionals moving in to the area Affordability 57 TOTTENHAM’S FUTURE ISSUES ISSUES Issues Issues Lack of meeting places for communities; places that are available Lack of integration, cohesion and networks between communities are often very expensive Lack of civic pride – sense that the area is long past its best, and Lack of health facilities can’t be regenerated, too many people talk down Tottenham Council selling community assets, eg: Tottenham Town Hall Lack of leisure facilities, eg: cinema, community centres Poverty Need more shared space for different communities Mistrust of the police, especially from young people Existing community centres and facilities are closing Not enough knowledge of how things work, therefore people Lack of green space don’t engage with how they can change Lack of social care for the elderly Racism Lack of provision for people who have English as a second Poor external reputation language History/heritage is not promoted, and historic buildings Lack of funds for community development have been neglected Anti-social behaviour in the public realm Great buildings which are under-utilised, eg: Bernie .YHU[HY[JLU[YL)Y\JL*HZ[SL4HYRÄLSK7HYR Crime and not enough police on the streets Low maintenance of highways, pavements etc People don’t have information about where to go, to use the I\PSKPUNZHUKYLZV\YJLZ[OH[;V[[LUOHTOHZLN! /PNO9VHK Spurs development – feeling from some that LBH has given in to Houses in multiple occupation and overcrowding Spurs, some people expressed distrust in the consultation. No provision of places that youth can go Development is being driven by football club/developers not needs of the community 58 TOTTENHAM’S FUTURE B | ;YHUZMVYTH[P]LZ[YH[LN` Jobs and employment :\WWVY[PUNHZ[YVUNJVTT\UP[` People were very keen to see regeneration >OH[HJ[PVUZJHUIL[HRLUSVJHSS`[V bringing increased job opportunities for local achieve this? people, these should be interesting and varied and aimed at all skill levels. Existing Community support and empowerment businesses should be encouraged to take Building up relationships and networks on local staff, with incentives for doing so; within and between communities is vital. and the council should ensure that new corporations do the same. People discussed several different strategies for this: involving people in community To get local people job-ready, there projects, like building community gardens, should be a focus on mentoring and so that neighbours get to know each other; apprenticeships– these should be available celebrating the contributions of different for school-leavers, young people and communities to Tottenham; promoting pride adults, and be properly funded. Schools in place; and intergenerational work to build should invest in vocational skills to help links between the elderly and the young. students get jobs. Community Liaison Group meeting Supporting new immigrants is key in Tech parks and business hubs should Tottenham, so that people feel welcomed be created to provide more employment and are given the language and other opportunities and to support new assistance that they need. The community businesses. wants to be empowered to work with the council on the regeneration of Tottenham, :\WWVY[PUNSVJHSI\ZPULZZLZ with the funding necessary to do so. The council should support local businesses by offering reduced rates or tax relief. The existing community should be Tottenham needs a good mix of small and supported to stay in Tottenham, and medium sized businesses, as well as larger community groups given more backing corporations, such as Marks and Spencer, and funding; the council should work more as well as investing in local entrepreneurs. closely with community leaders. There should be better access to information and *VTT\UP[`I\PSKPUNZHUKMHJPSP[PLZ signposting to services, eg: on a Tottenham People want more community spaces website. where they can meet and socialise, which are cheap or free to use and funded well Education enough for a decent level of maintenance There should be more investment in and sustainability. People should be trained Tottenham’s schools, with better support to manage their own centres so as to for teachers and parents. Education is a empower community groups. vital tool to persuade families to stay in Tottenham. Other facilities desired are – better primary care health services to reduce the disparity There should be better childcare provision, in health outcomes across the borough; more investment in Children’s Centres and land for people to grow their own produce more after-school opportunities for young and markets where they can be sold; parent people. Some people suggested building a and children play centres; more facilities university in the area. SPRL /PNO9VHK"HY[ZJLU[YLZT\ZL\TZ and other cultural attractions. Existing community centres should be supported. 59 TOTTENHAM’S FUTURE Cross-cultural events :\WWVY[PUN`V\UNWLVWSL Most people want to see the Tottenham Attendees were in agreement that providing Carnival brought back – it was a fantastic youth facilities, spaces, development way of celebrating and show-casing programmes and services were vital Tottenham and bringing people together. to supporting a strong community in Tottenham. People also want to see local events that encourage people to get to know their Young people need places to go after neighbours, such as annual street parties or school and in the evening to provide them events/projects which promote the identity with something positive to do; give them of different areas, like Bruce Grove or Seven opportunities to get training and mentoring; Sisters. keep them off the streets; and be inspired by positive role models. One suggestion Relationship between the council and was to create ‘youth villages’ – safe spaces the community with sport and educational facilities that young people could access for free. People expressed a very low level of trust in the council and stated that much 0TWYV]PUN[OLSVJHSLU]PYVUTLU[ Tottenham Hotspur Football Club Tottenham has fantastic historic buildings, The council should require Spurs to invest these should be capitalised on and more in the local community, facilities and maintained. The streets should be cleaned activities. Spurs should also use local labour up, shopfronts improved and public in its regeneration work, and charge lower buildings given face-lifts – all of which rents to local businesses. encourages people to care about their local environment and stops the area from degenerating. Residents and businesses should be encouraged to play their part in keeping Tottenham looking good. Communities could consider neighbourhood planning. 60 TOTTENHAM’S FUTURE C |;YHUZMVYTH[P]LZ[YH[LN` *YLH[PUNHNYLH[WSHJL >OH[HJ[PVUZJHUIL[HRLU locally to achieve this? Business and retail Revitalising the High Road is the transformative change that was raised most often during this discussion. The key points were that existing local businesses should be supported so they can continue to thrive, and that there should be a better mix of stores on the High Road. People want to see a balance between some high street names, such as M&S, and encouraging smaller, independent, artisan stores into the area. People would like to see more variety, with the council controlling licensing better so there are fewer betting shops and fast-food takeaways. Some people would like a shopping mall at Seven Sisters or Bruce Grove; others were keen to see a craft and /or farmers’ market. Good restaurants, bars, cafes, pubs and music venues are needed so that the High Road becomes a destination. Given that Tottenham is so multicultural, the different businesses that this brings could be Tottenham’s unique selling point. Environment The next most important issue was to improve the physical streetscape. Tottenham should capitalise on its fantastic historical buildings by renovating and protecting them. Shop fronts should be regularly done up, with design standards for shops. The council should ensure that the streets are cleaner by improving their services and tackling violations by businesses and households more strongly. Looking after the details will improve the experience of walking down the High Road, which means dealing with street signage, rubbish, and poor quality pavements. There also needs to be better disabled access, and streets should feel safer through improved lighting and a better police presence. Community Liaison Group meeting 61 TOTTENHAM’S FUTURE Community support Celebrate Tottenham and improve its Ideas for actions here were about reputation supporting the community to support Tottenham has many strengths, including its itself. This includes giving buildings to the multiculturalism, historic environment, and community to own and manage as social the Lee Valley. These should be promoted housing or community spaces; delegating to create a positive reputation for the place. budgets to the very local level; providing A PR campaign could focus on the diverse grants and funding to community groups food on offer or heritage trails celebrating such as Residents Associations; creating a Tottenham’s famous residents. Creative Community Interest Company to empower and cultural projects, art and events that residents, with budget and real decision- celebrate Tottenham would help to put making power; and information sharing and Tottenham on the map. signposting so people know where and how to access services. ,K\JH[PVUHUK`V\UNWLVWSL In terms of physical spaces, more youth There should also be more community centres, schools and children’s centres spaces that groups could use, at a are required. Some people suggested that low cost. Ensuring that all the different Tottenham should have a university. There is 5V[LMYVT5VY[O;V[[LUOHT>LZ[*3. communities coming in to Tottenham can an urgent need to provide the services and A Q&A session at the beginning of the integrate is vital, through education and activities for young people so that they can Community Liaison Group meeting access to English classes. create a positive future for themselves, and and comments made throughout the OH]LHTIP[PVUZ[OH[Z[YL[JOPU[VHU`ÄLSK¶ evening highlighted the anger felt by local 9LSH[PVUZOPW^P[O/HYPUNL`*V\UJPS science, engineering, for example – so they businesses that could be affected by future There was a strong feeling that the council think bigger than dance, sports and music. development in the High Road West area. should take a tougher line on enforcement. People want today’s young people to want This included businesses on Tottenham They have to take more responsibility for to stay in Tottenham and within the system. High Road opposite the site of the ensuring that businesses act responsibly, proposed new stadium, and on White Hart enforcing planning regulations, tackling Green spaces Lane, including Peacock Industrial Estate. anti-social behaviour and ensuring landlords There is a need to both improve the existing comply with regulations and maintain green spaces in Tottenham, and also to These businesses felt that their views had standards for their premises. provide more spaces, eg: a public square not been taken into account during the High at Tottenham Green. These are vital to draw Road West consultation, and were therefore Generally, people want to see a more people in to wanting to live in Tottenham. sceptical about the Tottenham’s Future joined-up approach to the regeneration of Tottenham Marshes and the Lee Valley consultation and whether their opinions Tottenham and a bold, imaginative vision for are two great areas that should be better would be listened to. the area, but at the same time concentrate advertised so that more people use them. on getting the basics right now. Members The adventure playground was mentioned Some business representatives were hoping HUKVMÄJLYZULLK[VILTVYL]PZPISLHYV\UK as a fantastic resource that should be for further information about High Road Tottenham to help build relationships and maintained. West development, despite the fact that this trust with the community. was not the forum where this was going to Facilities and amenities be available, and could not see the value in Transport and access Tottenham could have additional amenities discussing 20 years of Tottenham’s future if While some people wanted to see public that would help to make it a great place, they were to be closed within a few years. transport improved, eg: extending the including: new sports facilities, social underground to Northumberland Park, most and community meeting places, cinema, However, some residents, businesses and people’s comments were about improving leisure facilities, and an ice-skating rink. representatives of community groups were connectivity and pedestrian and cycle Transforming interesting derelict buildings more supportive of future redevelopment in access. Providing better access to the Lee into cafes or community spaces, eg: the old the High Road West area and felt that the Valley Park is a priority, as well as creating toilets at Bruce Grove, would help to attract Community Liaison Groups were a useful links between places to link destinations new businesses to the area. way of gathering feedback on Tottenham’s within Tottenham. Cycle lanes should be long term future. provided to encourage more people to cycle, eg: on West Green Road. 62 TOTTENHAM’S FUTURE Community Liaison c*YLH[PUNHM\SS`JVUULJ[LK Group Series 2 JVTT\UP[`! These meetings followed the same format Participants were asked to mark on an HZ[OLÄYZ[ZLYPLZ^P[OHUPU[YVK\J[PVU A1 map of Tottenham issues relating to to the evening and a brief recap on the transport, access and connectivity and to consultation to date from Soundings. suggest improvements which would make ([VM[OLHYLHTLL[PUNZ1HU+V\Z[ Tottenham better to travel around, to and Assistant Director for Social and Economic from. regeneration, did an introduction on behalf of the council. Pedestrian access: What pedestrian routes would you like to This was followed by a short introduction be improved? from Matthew Randall, Programme Manager Tottenham Area Action Plans Are there any places where you feel (AAPs), who introduced the AAPs and site unsafe to walk? allocation development planning documents Community Liaison Group meeting and the launch of the consultation on these What physical changes would you want plans. to see to improve pedestrian access? Roads and car travel: The intention was to use the CLGs to raise Safety – are there any places where road Any other changes that would improve awareness of the AAPs and to gather safety is an issue? What can be done your experience walking though about this? information from the CLG discussions to Tottenham? feed into the AAP consultation, in order Are there any places where speed to show joined-up council working and to Public transport: prevent consultation fatigue amongst the restrictions would be useful? Places community. What improvements to the existing bus where they are not needed? service would you like to see? Discussions Where are particular parking issues and What other bus routes would be useful? what changes would you propose? This series of CLGs looked at the next two Are there any better road connections transformative strategies as set out in the Are bus stops in the right place? that would be useful – east /west draft Strategic Regeneration Framework: Are there any improvements to the rail or connections? underground service that you would like c)\PSKPUNUL^OV\ZPUN[VPUJYLHZL to see? JOVPJLHUKPTWYV]PUNX\HSP[`VML_PZ[PUN OV\ZPUN! What improvements to stations would be helpful? Social housing in Tottenham is concentrated in large housing estates, Cycle access: what improvements could be made to these estates? Would you like to see cycle lanes on any roads? Private rented housing, which includes houses in multiple occupation (HMOs), Which roads? Connecting which places? is growing in Tottenham, what should be done to improve the quality of private Are there any other provisions for cyclists rented housing? you would like to see? What type of housing would help to build an ideal neighbourhood? Given the shortage of land and the need for new housing, where in Tottenham should new housing be provided? 63 TOTTENHAM’S FUTURE Community Liaison Group meeting 64 TOTTENHAM’S FUTURE Community Liaison Group meeting 65 TOTTENHAM’S FUTURE Findings looked after by residents, are a great way (JJLZZ[VNYLLUZWHJL to bring people together, and more youth There is a strong desire for more green )\PSKPUNUL^OV\ZPUN[VPUJYLHZL facilities and activities should be provided, space within estates to provide pleasant JOVPJLHUKPTWYV]PUNX\HSP[`VML_PZ[PUN including playgrounds for younger children. surroundings, with gardens and seating. OV\ZPUN Where green space currently exists, it is not People were keen that un-used spaces and well-looked after or used, but where steps c:VJPHSOV\ZPUNPU;V[[LUOHTPZ buildings are brought back into community have been taken, eg: planting daffodils in JVUJLU[YH[LKPUSHYNLOV\ZPUNLZ[H[LZ use, and that these should be affordable. A Millicent Fawcett Court, this made a big what improvements could be made to number of people suggested using these difference. these estates? for social enterprises and affordable work spaces for residents. )\PSKHWWYVWYPH[LOV\ZPUN Issues As well as mixed tenure, people want to :VJPHSOV\ZPUN Most discussions started with people see a range of housing types built to cater describing what the estates are like now, There was a concern not to lose social for different needs. For example: providing and what some of the problems are. The housing as a result of the regeneration or houses with gardens for families, smaller PZZ\LZ[OH[^LYLÅHNNLK\W^LYL[OH[[OL` Right to Buy, and in particular residents who units for single people, and ensuring there are poorly maintained with long-term under- are moved out of their home as a result is appropriate accommodation for elderly investment. Estates are dreary and dirty, of their estates being regenerated should residents. badly lit and feel unsafe to walk around. be able to return – the existing community should not be displaced. Overall more social Improved security There are not enough communal places for housing should be provided. people to go, and those that do exist are Better security would greatly help to improve the experience of living in the not looked after. In particular there is a lack 4P_LKJVTT\UP[PLZ of green space and places for young people estates. Suggestions included: concierges There was a desire to see a greater mix to control entry to blocks, CCTV in lifts and to go or for people of different generations of people and tenures on the estates, to mix. communal areas, and a more visible police ZWLJPÄJHSS`[OPZYLMLYYLK[VZVJPVLJVUVTPJ presence. mix as estates are already very ethnically Solutions diverse. This means building more private Ongoing maintenance and management housing so there is less concentrated poverty and more opportunities for ;OLZPUNSLTVZ[PTWVY[HU[ZVS\[PVUPKLU[PÄLK to improve the estates is decent ongoing Tottenham’s different communities to stay in maintenance. People want estates to be the area. better cared for with a cyclical investment programme and a clear and quick process Community empowerment for dealing with repairs. There should This has two strands – increasing tenant be proper enforcement against rubbish pride in the area which will help with dumping and anti-social behaviour. keeping the place looking good; and providing more opportunities for meaningful People wanted to see joint responsibility for tenant participation in how estates are run communal areas being taken by the council, and managed, eg: Tenant Management Homes for Haringey and tenants. A number Organisations (TMOs). of people suggested having care-takers on site to maintain properties; this could be )\PSKX\HSP[`HUKKLZPNU tied in to training schemes for local people The design of estates need to be re- to do these jobs. Others suggested that thought so that public spaces have a more grants for repairs could be devolved directly clear ownership and feel safe to use; and to residents, or contracts awarded to local internally, more storage space is provided, companies who would have more of a ÅH[ZHYLZV\UKWYVVMLKHUKKLJLU[X\HSP[` stake in the area. materials are used. Communal spaces and amenities 7LVWSL^HU[LZ[H[LZ[VILÄ[MVYW\YWVZL Providing spaces for people to meet and and well-designed. socialise is crucial to building a strong community. Communal gardens, which are 66 TOTTENHAM’S FUTURE c7YP]H[LYLU[LKOV\ZPUN^OPJO includes houses in multiple occupation /46ZPZNYV^PUNPU;V[[LUOHT^OH[ should be done to improve the quality VMWYP]H[LYLU[LKOV\ZPUN& Issues Residents described issues around lack of maintenance of privately rented properties, especially the increasing numbers of illegal conversions of properties to Houses of Multiple Occupation (HMOs). Tenants and landlords have no stake in the area and so properties are increasingly run down, gardens are untended and bins left to V]LYÅV^ There is a major problem with excessively high rents being charged for sub-standard properties, pushing private rents in decent accommodation beyond the means of the average person in Tottenham. Many people are increasingly vulnerable to homelessness or exploitation as landlords are less likely to [HRLILULÄ[JSHPTHU[ZHUKOV\ZPUNILULÄ[ cuts mean that properties are unaffordable. Solutions Licensing landlords There was overwhelming support for the idea of licensing. Learning from similar schemes in Newham and Barking, Haringey should set up a licensing system for private landlords. Landlords will need to be compliant with minimum standards set by the council before they are given a license to rent out their properties. This ties in with enforcement so that failure to meet standards will result in landlords having their license revoked. All licensed landlords should be on a public register so they can be regularly policed by the council and so tenants can check prospective landlords. Most people felt that licensing should be managed and enforced by the council, but some thought that this could be done by HYKWHY[`VYNHUPZH[PVU3HUKSVYK[YHPUPUN should be mandatory for any landlord wanting to be licensed in the area. Community Liaison Group meeting 67 TOTTENHAM’S FUTURE 4VUP[VYPUNHUKLUMVYJPUNZ[HUKHYKZ º)\`[VSP]LUV[I\`[VSL[» Some people discussed affordable rent Most people are keen for the council to play This was a popular idea stemming from levels, with a consensus that affordable a stronger role in monitoring the conditions H.3(YLWVY[PU[V[OLMHJ[[OH[ VM rents should be capped at between 20- of private rented properties, and to enforce homes sold under Right to Buy are now VMTHYRL[YLU[ standards such as: Health and Safety, rented out privately, deepening the housing ÄYLYLN\SH[PVUZK\TWPUNY\IIPZOHUK crisis in London. The report recommends 7YV]PKPUNHWWYVWYPH[LOV\ZPUN maintenance of gardens. mandatory covenants to prevent right to to meet needs buy properties being let privately, an end to 5L^KL]LSVWTLU[ZZOV\SKILI\PS[[VYLÅLJ[ More staff should be out on the streets the current system of discounts and a ‘right the needs of the population. The most regularly checking properties, including not to sell’ for local authorities. commonly cited need here is for more family illegal conversions to HMOs. Landlords housing, which is lacking in Tottenham and who do not comply with standards should Attendees wanted to see the council is the key to stabilising population churn. In ILWLUHSPZLKI`OLH]`ÄULZWYVZLJ\[LK regulating the future of council properties addition to this, people mentioned the need and/or have their license revoked. Fines so that they would not be sold off unless to provide units for single people, supported collected from landlords who fail to comply owners are going to live there. Other people homes for the elderly and housing for with standards should be used to employ wanted to see the end of Right to Buy vulnerable people, including ‘halfway more people in enforcement. completely. houses’. 9LU[JHWWPUNYLU[JVU[YVS Alternative accommodation models :\WWVY[PUN[OLL_PZ[PUNJVTT\UP[` The council should set cap rents for the More socially rented properties should ;OPZPZZ\L^HZYHPZLKTHU`[PTLZYLÅLJ[PUN private sector, potentially linked to council be built so people are not at the mercy of concerns that regeneration will result in the tax band, and enforce this. private landlords, plus better access to displacement of the existing population as shared ownership would help get people on they are priced out of the area. The ideal While it is recognised that landlords need the property ladder. neighbourhood in Tottenham’s future will to earn money, there is a sense that many have decent, affordable homes for all of the rents are extortionate compared to the c>OH[[`WLVMOV\ZPUN^V\SKOLSW[V J\YYLU[YLZPKLU[ZZV[OH[[OL`ILULÄ[MYVT quality and size of property being rented, I\PSKHUPKLHSULPNOIV\YOVVK& this ‘once in a lifetime’ regeneration. and this needs to be restricted by the council to protect the people who will never 4P_LK[LU\YL Anyone decanted from their homes as a get a council property and cannot afford to The great majority of attendees wanted to result of regeneration should be re-housed buy. see mixed tenure properties in Tottenham, in the area. People also discussed residents with new developments offering both having more control over the future planning 4HPU[LUHUJL private housing for sale and rent, and social of the area through Neighbourhood This ties in with standards and enforcement housing. The principle of providing homes Planning. – landlords should be compelled to keep for all different people, whether rich or poor, their properties in good repair, including was seen key to Tottenham’s future. Communal spaces and facilities dumping of rubbish on the streets. People want to see new housing provided The council could provide grants to assist This is both to encourage people to mix with the amenities and spaces necessary with maintaining properties. Some people and learn from each other, drive up the level to build a strong community and make a suggested creating a separate organisation of economic activity, and in recognition of great place. Green space and outdoor play to buy up privately rented properties to the fact that private housing developments spaces for children were often mentioned, manage them effectively and fairly. provide the funding to build more social as well as sports, youth and community housing. facilities to bring people together and ;LUHU[Z»YPNO[Z provide things for people to do. Tenants should be given more access to :VJPHSOV\ZPUN information about their rights, eg; deposit Every table in every CLG meeting talked Any new developments should also have security, and empowered to complain about about the need for more affordable housing. the necessary infrastructure to support rogue landlords, either to the council or There is a massive shortage currently and the growing population, including schools, whichever body is responsible for licensing Tottenham’s future must include the building health facilities, and transport networks. landlords. A public rating system for of more social housing, with current social landlords would help with transparency and housing protected by stopping ‘Right to judging the reputation of landlords. Buy’ or direct ‘1 for 1’ re-provision. Any social housing demolished as part of the regeneration re-provided. 68 TOTTENHAM’S FUTURE .VVKKLZPNU c.P]LU[OLZOVY[HNLVMSHUKHUK Future housing should be built to last with [OLULLKMVYUL^OV\ZPUN^OLYLPU NVVKX\HSP[`TH[LYPHSZ^P[OÅL_PISLKLZPNUZ ;V[[LUOHTZOV\SKUL^OV\ZPUNIL to meet ‘Lifetime Homes’ standards; they provided? ZOV\SKILLULYN`LMÄJPLU[HUKTLL[7HYRLY Morris space standards. Architecture should Possible sites be creative and not homogenous, and new The type of sites mentioned most frequently buildings should complement Tottenham’s ^LYLI\PSKPUNVUIYV^UÄLSK\U\ZLK heritage. industrial or unused warehouse sites throughout Tottenham. In addition, it was Safety should be built into all new suggested that there are several vacant/ developments so that the issues of current abandoned properties, including pubs, estates are not repeated – they should which could be compulsorily purchased and be well-lit with no dead spaces – and the converted to housing. design should make people feel proud of their environment. :WLJPÄJZP[LZTLU[PVULK! Broad Lane – unused properties could be )\PSKPUNOLPNO[Z converted into housing Areas that should not be considered Building height was discussed at length – 4HYRÄLSK9VHK The great majority of people said that under most people preferred the idea of low-rise Land around Ikea no circumstances should the council build developments – 4/5 storeys maximum. Area around South Tottenham – Green on existing green spaces. However other people were not averse Lanes train lines to high rise living as it can work for some Area around Northumberland Park - There is already not enough green space in groups, eg: young people, as long as Hackney train lines Tottenham, and none should be given up the design is great and they are well- Ferry Lane Estate – little plots of land for new developments. maintained. available Empty shops on Park Lane could be *YLH[PUNHM\SS` *VU[YVSSPUNWYP]H[LSHUKSVYKZ converted to housing connected community Good quality, private housing with secure 4VYLÄLSK9VHK The discussions around transport and Pages Green - ex-industrial land tenancies is needed to counter population access used maps of the area where Rosebery Industrial Estate – could be churn. people could highlight areas of concern developed as housing or live / work units and suggest where improvements could be Former tile factory on Herbert Rd People wanted to see the council controlling made. ‘buy to let’ landlords so that properties in 4HYRÄLSK9VHK new developments were sold to owner- 500 White Hart Lane occupiers who would have a greater Selby Road/Shelby Centre ;OLÄUKPUNZHYLZOV^UVU[OLTHWZVU[OL investment in the area. Industrial estates along White Hart Lane following pages. Sturrock Close Estate could be built There was a lot of concern about foreign higher investors buying into the property market Small piece of land by Monument Way - here, forcing up rents with no stake in the could contain a small development area, and displacing the existing community. Ashley Road, Fontayne Industrial Estate, *VYVUH[PVUZPKPUNZ¶IYV^UÄLSKZP[LZ /V\ZPUNJVVWLYH[P]LZ Potential to redevelop existing stock, eg: on Culvert Road, Chesnuts Estate, Housing co-ops were mentioned by Broadwater Farm, Park Lane a few people as an alternative type of Spurs have a lot of land which should be housing that should be supported in future released for redevelopment developments. They are seen as successful Apex House, Alexandra House and ways of building community and giving other similar big buildings should be people ownership over their homes. demolished and social housing built in their place Empty industrial estate on Albert Road 69 TOTTENHAM’S FUTURE Community Liaison Group meeting 70 TOTTENHAM’S FUTURE CREATING A FULLY CONNECTED COMMUNITY: PEDESTRIAN CONNECTIONS KEY CURRENTLY GOOD CURRENTLY NOT GOOD SUGGESTIONS 35 39 47 44 36 1 21 10 10 37 4 13 55 33 40 38 45 2 10 17 43 25 48 23 19 16 22 23 3 12 46 30 42 9 13 54 7 14 50 20 49 31 27 11 32 5 6 10 24 29 21 18 8 41 34 26 15 10 28 TOTTENHAM’S FUTURE 1 Prospect Place: the path by the 17 The area around Love Lane, White Hart 33 Outside Seven Sisters station cemetery feels unsafe and dark. Lane is poorly lit. Turning into WHL from is badly lit. High Road - very dangerous. Ruskin Road: unsafe, dark, 2 34 Church Road: dark, footpaths alleyways where people hang out 18 Connect Seven Sisters to Lea Valley need to be maintained. and deal drugs. - clear and pleasant route for pedestrians and cyclists. 35 Brantwood Road - shattered 3 Alleys onto and Stoneleigh Road: pavements caused by large lorries. illegal parking and layout of the area 19 Park View Road by the industrial was of concern. estate: feels unsafe. 36 Turning into WHL from High Road - very dangerous. 4 Viaduct to Marshes: uninviting, unsafe, bad lighting, rough sleepers. 20 Streets around Tottenham Hale feel unsafe at night. 37 Northumberland Park station needs 5 Nelson Road: bad lighting on the a zebra crossing. end of the road has encouraged 21 Beehive Pub: road safety issue on corner. prostitution. 38 Lansdowne Road at the junction of Shelbourne Road is poorly lit. 6 Drivers ignore the pedestrian lights 22 Bruce Grove junction: dangerous at this junction/jump lights. to cross. 39 Calvary Church down to Northumberland Park is poorly lit. A crossing is needed here, currently 7 23 )Y\JL.YV]LHUK4VVYÄLSK9VHK very dangerous. Poor illumination badly lit. on roads off Philip Lane. 40 Argyle Road - passage cut from street to High Road is badly lit. Bus stop and underpass by Parkview Pedestrian/cycle route should be 24 8 School: badly lit, puts people off using created parallel to West Green 41 Better lighting and access. the bus stop. Road on the disused railway. Poor environment for shopper’s needs 42 Chestnut Road unsafe. joined up solution e.g. shops 25 Perception that Broadwater Farm is collaborating on servicing. unsafe but it is well lit and a route to Lordship Rec. 43 Diagonal crossing like at Wards Corner would improve safety. 9 Downhills Park Road should be connected to Turnpike Lane. Poorly lit. 26 4HYRZÄLSK9VHK\UPU]P[PUNI\[[OL park is beautiful. 44 Area around Northumberland Park School is grim. 10 Green links - pleasant places for pedestrians and cyclists, tree-lined, 27 Needs pedestrian crossing. connected parks, schools etc. 45 Bruce Castle Park badly lit. 28 Gladesmore School: kids feel unsafe Town Hall Approach Road should 46 11 after dark. Ashley Road – lacks lighting. be pedestrianised. Tottenham Green - south side road; 47 Top of Selby Road: a lot of crime 12 Improve lighting and aesthetics of 29 here recently, including a stabbing. under railway bridges. street drinkers and sleepers issue and very badly lit. CCTV needed. 13 Issue with illegal activities. Width of pedestrian areas on 48 Zebra crossing between Easy 30 Gym and Aldi’s/Scotland Green. 14 Monument Way not nice to walk, [OL/PNO9VHKKPMÄJ\S[[VUH]PNH[L OLH]`[YHMÄJOLH]PS`I\PS[\WUHYYV^ 49 Down High Road - more greenery pavements, non active space, no one 31 Ferry Lane/Hale Village entrance lives there and so no one looks onto it. to station is very narrow and needs needed ie trees, plants, wider more lighting. pavements. 15 St Ann’s Road needs to be better lit. CREATING A FULLY CONNECTED COMMUNITY: CYCLING KEY 1 CURRENTLY GOOD CURRENTLY NOT GOOD SUGGESTIONS 10 2 13 7 3 8 11 5 9 12 6 4 TOTTENHAM’S FUTURE 1 Ikea/Tesco: terrible for cyclists (and motorists) 2 Lee Valley/Tottenham Marshes is under used and badly lit with poor surfaces. The tow path is good for cycling but needs to be signposted. There is no fencing along the canal and barriers along the path need repair. Hard for cyclists and pedestrians to access the marshes. 3 Tottenham Hale: blind spot by tower block 4 Seven Sisters Road: cycling bottleneck, dangerous to cycle but there is room to develop cycle lanes. 5 High Road at Seven Sisters: shared pavement and cycle lane but unclear which part is for pedestrians and which for cyclists, needs to be more clearly marked. 6 Station should include bicycle rack. 7 There were varying opinions as to whether a cycle lane should run along the High Road or parrallel to it. 8 Monument Way /High Road junction: dangerous for cyclists. 9 Broad Lane: Cycle routes have disappeared. The pavement could be used if it included cycle markings. 10 The pedestrian crossing needs changing so that cyclists can cross as well across to Church Road/ High Road. 11 Ferry Lane: improve the cycle lane 12 4HYRÄLSK7HYR!HJJLZZPZKHUNLYV\Z scrap metal lorries, poor road conditions, poor lighting, unclear when gate will be open, low bridge, poor or no signage for entrance to park 13 )YVHK^H[LY-HYTKPMÄJ\S[NVPUNPU and out, especially for cyclists. 74 TOTTENHAM’S FUTURE CREATING A FULLY CONNECTED COMMUNITY: PUBLIC TRANSPORT KEY CURRENTLY GOOD CURRENTLY NOT GOOD SUGGESTIONS 10 1 7 11 16 18 4 2 20 3 14 12 8 15 13 17 9 5 6 19 TOTTENHAM’S FUTURE 1 White Hart Lane - expensive with 9 Reinstate bus stop on Broad Lane many delays. There is a real issue that has been removed. with security. Some attendees felt it would be better to improve the 10 Bennetts Close opposite side to the existing station than build a new one. new Sainsburys, needs a bus stop. >OHZILLUTV]LKILJH\ZLVM 2 Bruce Grove - poor access for Sainsburys. wheelchair users and people with prams; dirty station that often smells 11 Bus stops on High Road need to be of urine; one or no staff; ticket spaced out too many buses stopping machines don’t always work. The at the same stop. steps are hazardous. 12 Philip Lane opposite Aviva Garage: 3 Bus stops opposite McDonalds pavement too narrow to accomodate in Bruce Grove - people want proper bus stop. bus shelters. 13 More bus lanes on West Green Road. 4 Too many people on pavement at the bus stop just past San Marco, relocate or reduce numbers of buses stopping 14 41 bus, not just frequent on Spurs there. Could take away railings on match days - for people of this area. Network Rail land and making that part a space for people waiting. 15 Poor access to estate - no bus. 5 Seven Sisters - the improvements 16 Should encourage people to use round the entrance are not complete, Bruce Castle Park and facilities. Is should work with Wards Corner to meant to be for everyone but doesn’t be improved not demolished. Needs feel like that. disabled access/access for people with prams and double escalators. The 17 Chestnut Road near police station \UKLYWHZZPZVM[LUÅVVKLK>HSR^H` could be opened up and bus go ^PK[OPZPUZ\MÄJPLU[\W[VWSH[MVYT through the estate to Tottenham Hale. When train has arrived and commuters are getting off – there is no opportunity Broadwater Farm estate: need better to walk up the steps and you will often 18 public transport to and from estate, miss your train. not just W4 bus. South Tottenham Station: relocate to 6 Create a station on the South Plevna Crescent site to improve cross 19 Tottenham line to serve St Ann’s London connectivity. Hospital. Add station at back of St Ann’s Hospital. Station should have 7 Northumberland Park - extending mobility access. the Victoria line, will attract people to the area and give locals access Dowsett Road: lots of cars parked to City. The station currently feels 20 IV[OZPKLZZV OVWWLYI\ZJHUUV[ very isolated, 24 hours security get through. Shelbourne Road also needed. The train times not good an issue. during day the train and there is no service on Sunday. 8 Bus routes from Tottenham Hale need to go up High Road from )YVHK3HUL6US`[OL NVLZ[V Northumberland Park. 76 TOTTENHAM’S FUTURE CREATING A FULLY CONNECTED COMMUNITY: ROADS AND CAR TRAVEL KEY CURRENTLY GOOD CURRENTLY NOT GOOD SUGGESTIONS 1010 99 1414 22 25 23 77 22 22 2424 1212 1111 88 17 1919 1313 2121 16 18 2 66 5 2626 4 3 20 1515 1 TOTTENHAM’S FUTURE 1 Seven Sisters: new one way system 9 ;YHMÄJSPNO[MYVT5VY[O\TILYSHUK7HYR 21 Broad Lane and come back around. seems poorly thought through. The onto the High Road – drivers jump the Going up Monument Way, can’t go hope is that when all the works are SPNO[;YHMÄJJVUNLZ[PVUHSVUN>OP[L right into Park View Road which is JVTWSL[LKP[^PSSPTWYV]L;YHMÄJSPNO[Z Hart Lane turning into the High Road. very inconvenient. There is a resident JOHUNL[VVX\PJRS`JH\ZL[YHMÄJI\PSK parking enforcement issue. \W-VYSVJHS[YHMÄJP[ZJ\YYLU[S`]LY` 10 Landsdowne Road towards Lordship slow and seems to encourage people Lane up to the High Road. The 22 Park Lane should be opened up. to go/shop elsewhere. building that burnt down, need to (barriers removed) HTG would use keep the corner where Carpet Right roads if they weren’t there. Could just narrow it at points to stop large 2 Monument Way / High Road: needs was should be made into single lane box junction, right turning has issues instead of two lanes. SVYYPLZ4HUHNL[YHMÄJ0YVUIHYYPLYZ at present. TLHUZ[OLYLPZUVÅV^PUJVTT\UP[` 11 Pembury Road / High Road: narrow 23 7HYR(]LU\L;VVT\JO[YHMÄJ[OH[ 3 Town Hall Approach / High Road bottleneck, if a car is turning out cars exceeds speed. Need signs to slow intersection: northbound road gets thin have to wait in High Road to turn in. down. and bendy causing cars to squeeze up. Buses often have to ask for right 12 Bruce Grove junction dangerous. 24 Car parking facilities and routes to the of way. Cars parking on both sides/parking wetlands, to increase access. illegally. The police should enforce 4 ;V[[LUOHT.YLLU!HJJLZZ[VUL^ÅH[Z illegal parking. 25 Enforce speed restrictions. Park on Tottenham Green should be from 3HULHUK:[7H\SZ[YHMÄJÅV^ULLKZ south end of Town Hall Approach. 13 Congestion from White Hart Lane attention. Access to leisure centre should be backs up to Selby Road during rush from north. Space between should hour and school run. 26 Can’t park near station, around be pedestrianised. This feels like Tottenham Hale station feels unsafe a missed opportunity. Friends of and buses don’t really go into Broad Lane and West Green Road: Tottenham Green has raised this 14 Tottenham from there. Restrictions need yellow box junction. Broad Lane extensively - should have happened! on parking near the station needed, should have speed restrictions. YLZPKLU[ZÄUKP[KPMÄJ\S[[VWHYR 5 Philip Lane: bend on road is dangerous. Should have a speed 15 Stonleigh Road: unsafe for road limit and radar operated speed users. Stonebridge Road - Tottenham indicators to tell drivers they are Marshes: Park & Ride - problems with driving too fast. Bottleneck. The bus parking on match days; as well as on Bruce Grove. VM[LUNL[ZZ[\JRPU[YHMÄJ 16 Dowsett Road: often congested, 6 Philip Lane - by car to be able to go straight to Lordship Lane. which is made worse by parked Somerset Car Park: used by cars. There are no speed bumps on commuters, should be for residents Dowsett Road so drivers use it as a for free/cheap. rat-run. 17 +V^U/PSSZ7HYR9VHK![YHMÄJJHSTPUN 7 Tottenham High Road - need some parking allowance - “Stop and Shop”. seems excessive - bumps too big, Businesses have lost trade and have especially for buses. got to go out of town. 18 Watermead Way: works really well as a road - can get down it quickly 8 Tottenham High Road near Northumberland Park. Cars can now park on part of the footpath since they 19 *VWWLYÄLSK+YP]LHUK[V[OLSLM[VM moved the bus stop to nearer the Tymouth: sharp turn plus cars parked funeral operators but it means people there - is a hazard. are parking on the pavement where they are not allowed also. The area 20 7HYR=PL^9VHK![YHMÄJ[HPSIHJRZ needs to be policed and pavements since its been 2 way; complicated for and potholes need to be repaired. residents who still have to drive to. 78 TOTTENHAM’S FUTURE Community Liaison How can people in Tottenham access Schools should be equipping young Group Series 3 jobs across London better? people with the practical skills they need [VNL[^VYRHZ^LSSHZX\HSPÄJH[PVUZ ;OL[OPYKHUKÄUHSZLYPLZVM*3.TLL[PUNZ How can people in Tottenham access eg: by facilitating work experience looked at the transformative strategy jobs across London better? placements, offering help with CV writing, relating to jobs and employment, and next job applications, interview skills. Many steps for the consultation process. The 2 | Next steps people felt that young people needed their relevant Area Regeneration Manager (ARM) JVUÄKLUJLYHPZLKLN![OYV\NOTLU[VYPUN came to each meeting, and Councillor Measures of success – what changes do coaching or access to local success stories. Strickland came to the North Tottenham you want to see in Tottenham in 5 years? east meeting. Decent affordable childcare and wrap- How do you want to continue to around provision at schools is vital to get 7H[YPJR1VULZMYVT[OL,JVUVTPJ be involved in the regeneration of parents back to work. There also needs Development Team, introduced the Tottenham? to be the decent jobs available that local Employment and Skills Framework people can apply for, in particular many document that the team will be formulating. How do we continue to engage and opportunities should come out of the He provided the current context in terms of communicate with the wider community? regeneration process, eg; in construction, unemployment in Tottenham, and was there which should be made available to the to understand community views on the Findings SVJHSJVTT\UP[`1VIZJYLH[LKZOV\SK issues to feed into the Framework – again not be zero contract hours, which are so the CLGs could meet two aims and c*YLH[PUNUL^QVIZHUK unpredictable in terms of hours and pay. demonstrate joined-up working within the employment opportunities council. >OH[YVSLJV\SKSVJHSI\ZPULZZLZHUK V[OLYHNLUJPLZWSH`PUNL[[PUNWLVWSLPU >OH[Z\WWVY[KVWLVWSLULLK[VOLSW [V^VYR& On arrival, every participant was given 5 [OLTNL[PU[VLTWSV`TLU[& post-it notes and asked to put these against Local businesses should advertise job their top 5 priorities of the 20 priorities that Several issues were mentioned in answer opportunities better to local people, eg: OHKILLUPKLU[PÄLK[OYV\NO[OLJVUZ\S[H[PVU to this question but predominantly the need through job fairs, websites, doing outreach. process so far – the same list as used in the is for apprenticeships, work experience The council should help facilitate this by 2nd questionnaire – which were printed out and mentoring to help people get on and creating a strategy to link businesses with on A1 sheets. They were asked to write on move up the job ladder. There needs to be potential employees. There also needs each post-it why this was their priority. tailored support for unemployed people, but to be an understanding of what skills are also training to help people progress in their needed by local small and medium sized One point to note is that attendance at careers. the North Tottenham east and west CLGs LU[LYWYPZLZ:4,Z^P[O[YHPUPUN[VÄSSNHWZ if necessary. were particularly high, demonstrating the People thought that apprenticeships PUJYLHZPUNJVUÄKLUJLHUKI\`PU[V[OL should be paid in order to be a realistic Businesses should be encouraged / consultation process. option, and also that businesses should incentivised to provide work experience, be given support by the council to take mentoring and apprenticeships to local Discussions on apprentices, as the amount of red people, though it was recognised that this is tape involved puts employers off. Types expensive and bureaucracy-heavy for small c*YLH[PUNUL^QVIZHUK of apprenticeships mentioned included businesses, who may need further advice employment opportunities construction, IT, retail, catering, admin and manual trades. HUKZ\WWVY[[VTHRL[OPZOHWWLU,UÄLSK What support do people need to help has a successful scheme whereby large companies like British Gas have taken on them get into employment? Access to information about opportunities local apprentices. is vital, eg: through an employment hub that What role could local businesses and could offer advice as well as information Haringey could learn from this and be more other agencies play in getting people in to about vacancies, or a website to connect rigorous in insisting that large companies work? employers and potential employees, and institutions coming into Tottenham highlighting the local skills available. Better make this investment in the local community What support do small businesses [YHPULKHUKTVYLOLSWM\SZ[HMMH[[OL1VI in terms of apprentices and also ring- / entrepreneurs need to thrive in *LU[YLZ^V\SKILILULÄJPHSHZ^LSSHZ fencing jobs for local people. Successful Tottenham? What ideas do you have for better communication between job centres local business people could become innovative approaches to this? who can assess people’s needs and mentors to local people. colleges who could meet these training How can major employers be encouraged needs. to invest in Tottenham? 79 TOTTENHAM’S FUTURE >OH[Z\WWVY[KVZTHSSI\ZPULZZLZ How can major employers be How can people in Tottenham access / entrepreneurs need to thrive in LUJV\YHNLK[VPU]LZ[PU;V[[LUOHT& jobs across London better? ;V[[LUOHT&>OH[PKLHZKV`V\OH]LMVY innovative approaches to this? A major part of this is improving Tottenham’s Access to information is vital – more places reputation and promoting a positive image ^OLYLWLVWSLJHUÄUKV\[HIV\[QVIZTVYL A key measure that would help to support of the place so businesses want to invest 1VI*LU[YLZRLLWPUN1VI*LU[YLZVWLU local businesses is to reduce rents, here. The right conditions have to be in into the evening), advertising through social business rates and parking charges. In place to encourage businesses to come networks, job page on council website, particular the need to be on a level playing in, including better infrastructure, transport and on noticeboards in supermarkets, and ÄLSK^P[OYL[HPSWHYRZPU[LYTZVMI\ZPULZZ links (especially in the north of Tottenham) open up a recruitment agency locally (eg: rates so small businesses can compete. and affordable premises. H[ ,U[LYWYPZL*LU[YL[VNL[WLVWSL (MMVYKHISL^VYRZWHJL^OL[OLY[OPZPZVMÄJL into work. An important part of this is using industrial or agricultural space) is a priority, Financial incentives, including tax breaks local networks, ie: linking people who live with ideas mentioned about using empty and reduced business rates, would help. in Tottenham and work outside the area to and unused properties at minimal cost to The council should be trying to encourage share knowledge about opportunities. showcase new businesses, eg: for licensed public sector employers as well as private pop-up shops/businesses on short leases. companies, and also thinking creatively Several people felt that it is vital to raise skill about what green technology and other SL]LSHZWPYH[PVUZHUKJVUÄKLUJLZVWLVWSL :THSSI\ZPULZZLZ^V\SKILULÄ[MYVT service requirements the community feel like they can access jobs anywhere. support and mentoring from other may have which could be met through One way of doing this is to bring major successful businesses, with the council new industries setting up in Tottenham, LTWSV`LYZPU[V;V[[LUOHT¶[V1VI*LU[YLZ providing information for businesses for example: engineering companies local job fairs, youth clubs and schools to online, eg: around marketing. There was manufacturing solar panels to be installed highlight opportunities and inspire young a call for the council to support existing locally would provide jobs. people. Also local employers who have businesses – some industrial estates are full branches or HQs elsewhere could offer jobs but regeneration seems to be about losing Encouraging large franchises (eg: fashion in these locations too to open up the range ‘dirty’ manufacturing and replacing these labels, rather than McDonalds) to open of jobs available. with ‘clean’ industries, like IT. up in the area, to be run as business opportunities by people in Tottenham. There also has to be the right conditions Lack of parking for shoppers is also Organisations like the North London so people can access jobs – through detrimental to local business – parking Chamber of Commerce could be used decent, affordable childcare, and subsidised policies should be looked at with a view to to encourage businesses to locate in transport costs. improving this. Tottenham. Several ideas for encouraging particular industries were discussed, including: specialist, ethnic food production (particularly Caribbean and Turkish which could be made in Tottenham and sold across London); creative industries SPRLÄSTTHRLYZHUKT\ZPJPUK\Z[Y`I` providing suitable large spaces; and light manufacturing and specialist engineering. 80 TOTTENHAM’S FUTURE 2 | Next steps The meetings should be an opportunity to discuss, monitor and scrutinise progress 4LHZ\YLZVMZ\JJLZZ against regeneration targets and hear forthcoming plans. Each table at each CLG was given three of the priorities (the most popular as People felt that there was value in having evidenced by the post-it note exercise at an independent facilitator like Soundings to the beginning of the meeting were used convene the meetings, but that it was very for the exercise at those CLGs where there important that the council were present. were not enough tables to cover every This representation should be from senior priority) and asked to suggest measurable VMÄJLYZHUKJV\UJPSSVYZ:VTLWLVWSL changes that they would expect the council suggested that the Neighbourhood Forum to have achieved in 5 years. This is a TVKLSJV\SKILYLZ\YYLJ[LK^P[OHZWLJPÄJ reasonable time-frame to consider, during focus on regeneration issues. which they could expect the council to have made good progress against regeneration Some people felt that the Area Forums, targets. with a standing agenda item relating to the regeneration, were the place for these The idea behind the exercise was to give discussions. However generally it was felt the community some ability to hold the that these are poorly attended and not council to account on the regeneration a great way of engaging the community, WYVJLZZPUÄ]L`LHYZ»[PTL¶HTLHUZVM and therefore the model would need to be knowing whether the council have met the reconsidered. agreed objectives as set out in the Strategic Regeneration Framework. Most people felt that quarterly or twice- yearly meetings would be ideal, although The full list of measures can be found in areas where there are immediate issues in Appendix H. One point which came that should be consulted on, there could be out strongly was that these should ad hoc meetings held more frequently / at regularly reported on by the council and more appropriate intervals. open to scrutiny by the public. It was also highlighted that delivery of these Regular meetings could be Tottenham- measures should be by the council and the ^PKLVYJVU[PU\L[VILHYLHZWLJPÄJ(K community working in partnership. hoc meetings would – by their nature – be Drop in events SPRLS`[VILHYLHZWLJPÄJLN!HYV\UKLZ[H[L 5L_[Z[LWZMVYJVTT\UP[`LUNHNLTLU[ renewal. PU[OLYLNLULYH[PVUPU;V[[LUOHT Any meetings should be well publicised; ;OLÄUHSKPZJ\ZZPVUVM[OLL]LUPUNSVVRLKH[ open to residents, businesses and other how people want to continue to be involved stakeholders; be formally minuted; and in the regeneration of Tottenham. Below is records publically available so that the a summary of the suggestions: process is transparent. Community forums 0UMVYTH[PVUZOHYPUN There was a consensus at every CLG that It was agreed that the council should share there should be continuing meetings where information so that local people feel involved the community can come together with in the regeneration process. There should the council to discuss and monitor the be a clear communication plan that sets regeneration process. out how people will be kept informed. All information should be easily accessible and It was generally agreed that the primary publicised well to inform people that it is purpose of these meetings is ongoing available. dialogue and feedback from the community on one hand, and information sharing from the council on the other. 81 TOTTENHAM’S FUTURE There were many suggestions for innovative Community Council ways of communicating with people, It was suggested that a community council including: could be set up which would provide a mechanism through which the community ;V[[LUOHT5L^ZWHWLYTHNHaPUL!THU` could make key decisions. Local people people suggested this as an excellent would elect representatives. Terms of way of sharing information and raising reference would need to be drawn up [OLWVZP[P]LWYVÄSLVM;V[[LUOHT0[ZOV\SK and agreed, and there would need to be be a community-led venture that can get declaration of interests. information from the council and community groups out to a wide audience across 0U]VS]PUN`V\UNWLVWSL Tottenham. All groups felt that it is vital that young Council funding to set it up would be WLVWSLWHY[PJ\SHYS` [V`LHYVSKZIL helpful, but other funding streams like involved and have the opportunity to have advertising revenue should be researched. It [OLPYZH`(ZWLJPÄJ`V\[OJV\UJPSMVY\TMVY Tottenham was suggested to involve local should not be too literary, and could include Community Liaison Group meeting video/ content so that it is accessible to all young people, help make decisions and potentially elect a youth mayor. This could link to existing Haringey youth councils. 7O`ZPJHSZWHJL!WLVWSL^V\SKSPRLH central place where they can come to view WSHUZOH]LTLL[PUNZHUKTLL[VMÄJLYZ 3PURPUN[VL_PZ[PUNWYVQLJ[Z and councillors. Local people, using skills Many suggestions were made about using and knowledge, could manage it existing networks and projects to reach people and involve them in the regeneration 6USPULJVTT\UPJH[PVU!\W[VKH[L process. These include Citizen Advice information about the regeneration and )\YLH\*OHTILYVM*VTTLUJL1VI about wider issues/networks, community Centre, Good Advice Haringey, and Project groups/events should be available online. 2020. Potentially an online forum that everyone has access to could be established. *VTT\UP[`YHKPV!:L[[PUN\WHJVTT\UP[` radio or working with an existing station was suggested as a good way of sharing information @V\;\IL]PKLVZSVJHSJPULTHHUK large screens in public spaces were also suggested as other ways of getting information out to the public. 82 TOTTENHAM’S FUTURE SCHOOL WORKSHOPS FINDINGS 44 students from Park View School took part in 2 hour workshops. They were full of ideas about what issues Tottenham faces now, and how it can be improved in the future. There were many parallels between what the young people felt, and what came out of the Community Liaison Group discussions. When asked ‘what would make Tottenham a great place’, the answers were revealing: WHAT WOULD MAKE TOTTENHAM A GREAT PLACE? More and improved leisure, sport, cultural 49 and community facilities 48 Better choice of shops 35 Greater feeling of safety and less crime 31 Better quality of education and better school facilities 25 Better, more affordable, attractive housing 25 Improved parks and more green spaces 24 Improved transport, esp. roads 19 Cleaner, more attractive, less polluted streets 13 More jobs 10 More facilities and activities for young people 9 Other 7 Better, more responsible MPs 7 Keeping Tottenham multicultural 4 More council funding for area 4 More bins and recycling 4 Better cycle and pedestrian friendly routes 3 Bring large companies and investment to Tottenham 42 out of 44 young people thought that they would not be living in Tottenham in 20 years’ time. The other two did not know. 40 out of 44 expected to be work by then. Their ambitions varied from business woman to engineer, footlballer to physicist, mathmetician to actress, architect to artist. 84 TOTTENHAM’S FUTURE Workshop at Park View School 85 TOTTENHAM’S FUTURE Spider diagram by a pupil at Park View School TOTTENHAM’S FUTURE PRIORITIES QUESTIONNAIRE FINDINGS -YVT1HU\HY` [O¶[O-LIY\HY`HZLJVUKX\LZ[PVUUHPYL^HZ\ZLK[VNL[HU \UKLYZ[HUKPUNVMWLVWSL»ZWYPVYP[PLZMVYJOHUNL The questionnaire was handed out to people who visited the exhibition, all attendees ^OVJHTL[V[OLYK*VTT\UP[`3PHPZVU.YV\WZLYPLZ^LYLHZRLK[VHUZ^LY[OLZHTL question, and it was also posted online. The questionnaire can be seen in Appendix E. 88 TOTTENHAM’S FUTURE (S[VNL[OLY WLVWSLYLZWVUKLK[V[OPZX\LZ[PVUUHPYL;OLYLZ\S[Z^LYL! Create jobs and Services, facilities Better mix of shops, Improving the quality Safer streets employment and activities for cafes and restaurants and maintenance of young people on the High Road existing housing 76 67 61 56 55 “We need to“ build a more “I want the youth“ of today to “Makes Tottenham“ more “Housing“ is vital to “We all, especially“ the thriving community with have the best advantages to of a destination, promoting people’s wellbeing” young and the old need jobs for local people in the aid their future” pride in the area.” to be able to feel safe local area” in our local area” Renovating Community Tougher stance on More trust and Providing historic buildings empowerment enforcement issues (such openness between community spaces as dumping or inappropriate the council and the and amenities shop signage) community 42 40 40 35 29 “Tottenham“ has a rich “The community“ is the heart “Good, hard“ working, law- “People will only“ cooperate if “This would“ help bring the cultural past that needs of Tottenham but currently abiding residents need to they have trust and feel trust community together and to be restored, preserved the council is not investing in feel the local authority is and honesty with, council, be more active” and built upon” empowering communities” on their side” police and community groups” 89 TOTTENHAM’S FUTURE Training, apprenticeships Raising the Community Improving the physical Building a mix of affordable and mentoring to help standard of projects and environment - cleaner streets, and private housing to people into work education events improved shop fronts meet existing and future residents’ needs 54 52 50 50 47 “Worthwhile“ jobs are “Education“ is the “It would be“ lovely to get “Improves pride,“ plus makes “Everybody“ needs important for self- pathway to the future” to know the community area more attractive for somewhere to live and rents respect & prosperity” with special events to investment, residents and ZOV\SKYLÅLJ[[OLLJVUVTPJ bring people together” job creation” realities of Tottenham” Providing more Improving public More and better Improving Improving existing green spaces transport leisure facilities pedestrian and green spaces cycle access 26 25 22 22 19 “Green“ spaces “Enable people“ to get “More and“ better leisure “We need to“ have separate “There are“ good parks promote community around in safe manner facilities that are affordable - areas for pedestrians, in Tottenham. Improve interaction and are that has min impact on investment in a community cyclists to avoid frequent them and they will be good for the soul!” environment” develops it” accidents” used more” 90 TOTTENHAM’S FUTURE RECOMMENDATIONS There is a great will amongst the 3 | Tottenham’s Future event in summer community to continue to engage actively 2014 to launch to the community the with the council in the regeneration Strategic Regeneration Framework for process. The positive momentum that has Tottenham and programme of projects been built up through the Tottenham’s and actions to deliver against the SRF Future consultation can be capitalised ambitions. on by the council so the regeneration proceeds in partnership with the This could be a jointly hosted event community, ensuring that the people who between the council and community to SP]LHUK^VYRPU;V[[LUOHTUV^ILULÄ[ present and discuss the SRF and ongoing from the coming changes. regeneration plans Soundings recommend the 4 | Assess the feasibility of establishing following next steps: regular events when the council and the community can come together to hear 1 |-LLKPUN[OLOPNOSL]LSÄUKPUNZMYVT[OL updates, monitor delivery of plans and Tottenham’s Future consultation into the discuss major thematic issues Strategic Regeneration Framework, and [OLKL[HPSLKÄUKPUNZPU[V[OLWYVNYHTTLVM 5 | Continue to carry out meaningful, robust projects and actions to deliver against the community consultation and engagement SRF ambitions which will be presented to at key periods during the regeneration Cabinet in summer 2014. process, building on the Community Liaison Group model and its membership 2 | -LLKPUN[OLÄUKPUNZMYVT;V[[LUOHT»Z Future into other policies currently being 6 | Develop a communications strategy to developed, including the Northumberland keep residents and businesses up to date Park and South Tottenham Area Action with news and progress on the regeneration Plans, Site Allocations Development Plan process. Document and the Tottenham Employment and Skills Framework 92 This consultation report has been produced by: Soundings 148 Curtain Road London EC2A 3AT E | THPS'ZV\UKPUNZVMÄJLJVT W | ^^^ZV\UKPUNZVMÄJLJVT Any queries should be referred to the Tottenham’s Future consultation team as follows: E | [email protected] W | www.tottenhamsfuture.co.uk T | 020 7729 1705