Summer 2019 - Issue 1 Broadwater FarmNewsletter

A welcome note from the Director of the Broadwater Farm Estate Welcome to the new-look newsletter for the residents on Broadwater Farm. The newsletter gives you information about what is going on and our plans for the future – we hope you find it useful.

My name is David Sherrington and I am Director of the Broadwater Farm Estate. My job is to look after all activity on the estate including the new district heating system, kitchen and bathroom programme, our estate cleaning service and building new homes once Tangmere and Northolt are demolished. David Sherrington I am keen to hear from as many residents as possible Director of the Broadwater Farm Estate so feel free to get in touch with me using my contact Call: 020 8489 4487 details or say hello if you see me on the estate. or email: [email protected] .

Meet the team and have your say Come and meet the Director and the BWF Team at the Broadwater Farm Community Centre. Free refreshments will be provided. • Wednesday 18th September between 2pm-5pm • Wednesday 13th November between 2pm-5pm

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Current building work on the Estate Rehousing residents, Tangmere and Northolt District Heating Kitchen & I am leading on every resident has moved As part of the rehousing their property. We have Programme bathroom assisting the residents out of the Tangmere block process and in our drive also started to visit the from both Tangmere and the rehousing team for continual service residents that have moved programme are assisting the residents improvement for our out of Northolt and will and Northolt to Adrian Lepper in Northolt to move out residents, we were continue to do so until the Senior Project Alongside the district heating move out of their using the choice-based keen to learn about the rehousing process has Manager programme, we are upgrading homes and into new lettings process. move experience of our been completed. residents’ kitchens and accommodation which residents once they had is suitable for their Some of the residents moved. David Clark bathrooms where they do not have decided to move Estate Regeneration current needs. meet our standard. into properties on the Most of the residents Manager I am looking forward to Broadwater Farm Estate that have moved out further engagement with and are currently settling of Tangmere have now Currently 265 residents are all of the residents at into new properties in had a visit to check how due to receive a new kitchen, Broadwater Farm. Almost other blocks. they have settled into bathroom or both. The work will also include electrical rewires and new smoke and heat detection units. Housing and estate management standards

I joined the team in March 2018 as The Broadwater Farm • Litter collection could be until they were completed and the Senior Project Manager to assist Residents’ Association brought more thorough across the jetted the drains. with the gas removal project and to our attention that the estate REFURBISHMENT We have also increased our litter switch to District Energy. communal areas and general • Communal repairs could AND STRUCTURAL picking and are working hard to litter and appearance of the be completed quicker reduce the impact of fly tipping. We completed the removal of piped gas from WORKS estate needed attention. • Maintenance of hedges the Broadwater Farm Estate on the 31st We arranged a joint estate and green spaces could be Although we still have a long way October 2018. Since then, we have been Structural works are planned for inspection and found that we better to go, our aim is for continuous finalising the designs for the upgraded Energy nine blocks to ensure they meet could improve the following • Cleanliness in communal improvement. Centre that will permanently supply the the necessary standards. As part areas: areas could be improved. of this work, we plan to do some We will continue to work with heating to all blocks. all residents and the Residents’ refurbishment works as well. We have since had the communal Association to ensure that this We expect this to be in place during the areas in the blocks deep cleaned, happens. autumn of this year. Currently all residents are This work is in design stage and monitored the outstanding repairs being charged a flat rate for their heating and residents will be consulted as part of hot water. During 2020, all residents will start the design process. paying for metered usage for their heating PLEASE REMEMBER THE FOLLOWING and hot water. It is important that you do not have any bottled gas or oxygen cylinders in your property. Contact us if you need to have bottled oxygen. Since joining the team, it has been a pleasure a to work and engage with the community on You must not use your balcony for barbeques. A barbeque recently caused a serious fire such an important scheme. a in Barking. It also stops your neighbours from being able to open their windows because of the smoke.

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Customer service Advice & information: Community safety Income management I am the new Community Safety Officer for your local area. I am passionate For the last year, I have been working about supporting the local community and making the estate an even better as the Resident Liaison Officer on the Anna-Ruth Najjuko place to live. Broadwater Farm Estate for the district Income Management heating programme. Officer One of the concerns I have heard from residents is how to report I work closely with our contractor Engie who are issues that you may be experiencing, one of the fastest ways is to use currently delivering the programme. Their Resident the online reporting system which can be found at Liaison officers are the first point of contact for www.haringey.gov.uk/contact/report-it or use the the district heating work. My role is to deal with My Haringey mobile app. additional queries and issues relating to work from If someone is in danger or you need support straight away, then residents and leaseholders. This includes assisting please call 999. If you’ve witnessed or been the victim of crime, also with appointments for gas meters, removal queries consider using the Met Police online reporting system, at and complaints. www.met.police.uk/ro/report or call 101. It will help to bring the offender to justice and make sure this doesn’t happen to anyone Jasmin else. Emmanuel Resident Liaison My role as an Income Management Officer If you would like to talk to me further about community Officer involves providing support to our residents safety please contact me on: 020 8489 3662 or email: regarding rent. [email protected]. I look forward to working with you all. . I have been working with the team at the Broadwater Farm office meeting residents to discuss issues around Baljit Badesha Housing Benefit, Universal Credit, rent arrears and other issues to support payment agreements. I am at Community Safety Officer the Neighbourhood Office every Thursday. If you want to make an appointment, please call or email me using the following details: 020 8489 3407 or [email protected]. BWF Staff Choir - giving back to the community

The Broadwater Farm staff PEST ADVICE choir were invited to sing and The two most The following things of clutter from the • Removing rubbish take part in the Alzheimer’s commonly reported can be done to reduce floor and inside and other materials Society ‘Dementia Friendly infestations are mice the risk of cockroach cupboards where Haringey’ celebration on • Cleaning up under Tuesday 21st May. and cockroaches. infestation: the pests can easily units and work Mice enter buildings • Do not leave food access surfaces We performed at the Alexandra Palace in search of food and out on counters The following things • Removing food for people living with Dementia in the shelter. Improved can be done to reduce • Do not leave liquids residues from under Haringey wide community. “Being a disposal of waste the risk of mice in sinks or buckets cookers part of the Broadwater Farm Choir has food will reduce the infestation: enhanced my working experience in likelihood of mice • Keep dry foods If you need to contact • Keeping food in Haringey. I have enjoyed singing to the remaining within the in tightly sealed the Pest Control Team, sealed containers community and most importantly blocks. containers please phone • Sweeping up 020 8489 1335. residents living with Dementia and • Use a kitchen bin Alzheimer’s.” Carmen Oliver. with a lid and ensure any spillages This service is free immediately to empty the bags for residents. We will be performing at several regularly • Not leaving pet food other community events • Remove all forms lying around throughout the year.

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Please be sure to visit www.haringey.gov.uk/whatson EVENTS for the latest community events happening in your area! GET INVOLVED Summer play on the Community FUNDAY! Broadwater Farm Residents’ Broadwater Farm Estate Estate Association Sunday 18th August 2019 at the Broadwater Farm walkabouts Haringey Play are hosting a free event on Community Centre, Adams Rd, N17 6HE ‘Are you interested in working with the the following Thursdays: 1st August; 8th Community led initiative, with support from Haringey Meet outside the BWF Residents’ Association? August; 15th August and 22nd August. Council, Homes for Haringey, London Elite Sports Office 108 Gloucester The event will take place between 2pm- Football Academy and BWF Residents’ Association. A fun Road. Broadwater Farm Residents’ Association is active in fighting for the 6pm and will be located outside Manston day with organisation stalls, activity for children, general 13th August rights of residents and organising community events. All residents House. There will be a bouncy castle, face information about services offered in the local area for (10.00am -12.00pm) of Broadwater Farm are included in our association. Our committee paints, music and lots more. parents and carers, older residents. Information about welcomes people from all parts of the community. Representing 15th October Come along and join in the fun! housing management and community safety. (7.00pm - 8.00pm) the diversity of the estate is very important to us. If you want to help in the Association’s work why not contact us? Join us on a walk around Email us at: [email protected] the estate to identify any or text us on: 07749 506912 with your details. Outdoor Art Project issues in the communal 18th August, Hawkinge block from 8:30pm -10.30pm areas and around the The event will showcase a short film which will be projected onto the side of the building by a “light cycle blocks and walkways. projection unit”. Two spoken word artists will also perform some poetic pieces. The artists are Abe and The GBZ Potent Whisper. There will also be an open mike session for young people between the ages of 16-25, Sun Café has giving them the opportunity to have their say. Let’s work together to make the estate an opened on the even better place to Broadwater live! Farm Estate

Homes for Haringey needs you

Homes for Haringey is looking for interested You can read about the Resident Board Member election and committed people to play a part in helping process and find an overview of the other roles in our to ensure that we deliver high quality housing booklet available online: services for the benefit of all our tenants and www.mi-nomination.com/hfh leaseholders. alternatively you can e-mail: [email protected] for more Our Board, which has overall responsibility for leading and information or to arrange for an informal chat. directing Homes for Haringey, comprises a mixture of independent housing experts, councillors and residents, who are chosen by tenants and leaseholders every three years. This summer there is an opportunity for residents Become a friend of to find out more about what being a Board Member Homes for Haringey involves and to stand for election to the Board. Residents are at the heart of what we do, we want to make it easy for you to share your views and influence the services that There are also other opportunities to get involved, either Homes for Haringey deliver to you. To get involved in a way that as a Tenant member of the Resident Scrutiny Panel or as a suits you and have a say simply complete this simple survey Summer activities for children and young people! member of the Complaints Appeal Panel. For each type of www.surveymonkey.co.uk/r/L5WJWBR Download the July-September 2019 Activities Booklet now! opportunity, we will provide all the necessary training and support needed to help you become effective in that role. All the information you need is available through this link. www.haringey.gov.uk/holidayfun

6 7 Reconnect with fitness this summer at Broadwater Farm Community Centre Whatever your ability, age or ambition, our fabulous, friendly staff will help you revitalise your fitness goals this summer.

Ask a member of staff now how we can help you.

GREAT NEW SUMMER PROGRAMME

Don’t wait! Register for a FREE† pass today at fusionfitnessoffer.com Broadwater Farm Community Centre Adams Road, Tottenham London N17 6HE 020 8801 4115 †T&Cs apply.

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