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Sierra 101 + 201 Bootcamp Course Description:

The Sierra Bootcamp is a combined delivery of the Sierra 101 and Sierra 201 courses. This hands-on course provides an in-depth exploration of functionality and troubleshooting in macOS and the best methods for supporting users of macOS systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses macOS . Students learn how to install and configure macOS Server to provide network-based services, such as file sharing, authentication, and print- ing. Tools for managing and deploying macOS and software updates are also covered. Duration: 5 days Time: 9am - 5pm Curriculum: Includes Apple Training Book Who Should Attend?

This course is a compressed delivery of two courses, so only those who are already familiar with the concepts and comfortable working at a quick pace should attend. The El Capitan is designed for:

• Help desk specialists • Technical coordinators • Service technicians • Entry-level system administrators who support Mac users or implement and maintain networks using macOS Server • Technical support people who use Mac computers for general productivity or creative design • Technical coordinators or power users who manage networks of computers running macOS— such as teachers and technology specialists who manage networks or computer labs

What will you learn?

• The troubleshooting process and how to become more efficient with available tools and resources • macOS 10.12 Sierra features in depth, including how to find additional information • How to prepare for Apple Certified Support Professional certification (exam included) • The features of macOS Server • How to configure essential services on macOS Server • How to use macOS Server tools to monitor and troubleshoot services • Effective use of macOS Server to manage a small network of computers and users • How to manage access to files and services Prerequisites • Basic macOS knowledge • Basic troubleshooting experience • Experience with macOS in a network environment Certification Demonstrate your knowledge by passing the macOS Support Essentials 10.12 exam and earning the Apple Certified Support Professional 10.12 certification. There is no Apple Certification for Sierra 201.

To register for an exam 1. Register for a Tech ID. 2. Call MC Services at 262-522-6950 locally or toll free 800-453-8106 to register for your exam Part 6: Network Services

• Manage Basic Network Settings • Manage Advanced Network Settings • Troubleshoot Network Issues

Part 7: Network Services

• Manage Network Services • Manage Host Sharing and the Personal

Part 8: System Management

• Troubleshoot Peripherals • Manage Printing and Scanning • Troubleshoot Startup and System Issues

Sierra 201

Part 1: Configuring and Monitoring OS X Server

• Installing macOS Server • Providing DNS Records • Exploring the Server App • Configuring SSL Certificates • Using Status and Notifications • Backing Up OS Server

Part 2: Configuring Accounts

• Configuring Open Directory Services • Managing Users Course Outline

Sierra 101

Part 1: Installation and Configuration

• Install macOS Sierra • Set Up and Configure macOS • Use macOS Recovery • Update macOS Software Part 2: User Accounts

• Manage User Accounts • Manage User Home Folders • Manage System Security • Manage Access Part 3: File Systems

• Manage File Systems and Storage • Manage FileVault • Manage Permissions and Sharing

Part 4: Data Management

• Use Hidden Items, , and File Archives • Manage System Resources • Use Metadata and • Manage Time Machine Part 5: Applications and Processes

• Install Applications • Manage Documents • Manage and Troubleshoot Applications Part 3: Managing Devices with Configuration Profiles

• Configuring OS Server to Provide Device Management • Managing with Profile Manager

Part 4: Sharing Files

• Configuring the File Sharing Service • Defining File Access

Part 5: Implementing Deployment Solutions

• Leveraging NetInstall • Caching Content from Apple • Implementing the Software Update Service

Part 6: Providing Network Services

• Offering Time Machine Network Backup • Providing Security via the VPN Service • Providing DHCP • Hosting Websites Part 7: Applications and Processes

• Providing Mail Service • Configuring the Wiki Service • Implementing the Service • Managing the Service • Providing the Service

Part 8: Using Command Line

• Managing OS Server with the Command-Line Interface