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Parallels Mac Management IT Administrator's Guide

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Parallels Mac Management IT Administrator's Guide Parallels Mac Management for Microsoft SCCM Administrator's Guide v8.5 Parallels International GmbH Vordergasse 59 8200 Schaffhausen Switzerland Tel: + 41 52 672 20 30 www.parallels.com Copyright © 1999-2020 Parallels International GmbH. All rights reserved. This product is protected by United States and international copyright laws. The product’s underlying technology, patents, and trademarks are listed at http://www.parallels.com/about/legal/. Microsoft, Windows, Windows Server, Windows Vista are registered trademarks of Microsoft Corporation. Apple, Mac, the Mac logo, macOS, macOS, iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the US and other countries. Linux is a registered trademark of Linus Torvalds. All other marks and names mentioned herein may be trademarks of their respective owners. Contents Introduction ............................................................................................................... 8 Parallels Mac Management Features Overview ................................................................. 8 About This Guide ............................................................................................................ 9 Pre-Installation Procedures .................................................................................... 10 Parallels Mac Management Component Overview .......................................................... 10 Pre-Installation Checklist ............................................................................................... 11 Installation Requirements ............................................................................................... 14 General Requirements ........................................................................................................... 14 Parallels Configuration Manager Proxy Requirements ............................................................ 15 Parallels IBCM/MDM Proxy Requirements ............................................................................. 17 Parallels NetBoot Server Requirements ................................................................................. 20 Parallels OS X Software Update Point Requirements ............................................................. 21 The Reporting Functionality Requirements ............................................................................ 21 User Rights Requirements ............................................................................................. 22 Permissions for Running Parallels ConfigMgr Proxy Configuration Wizard ............................. 22 Permissions for Running Parallels ConfigMgr Proxy Service .................................................. 27 Permissions for Running Parallels OS X Software Update Point............................................. 28 Permissions for Running Parallels Netboot Service ................................................................ 28 Configuration Manager Boundaries ................................................................................ 31 Integrating Parallels Mac Management with PKI ............................................................. 32 PKI Integration Overview ....................................................................................................... 32 What This Section Does Not Cover ....................................................................................... 33 Creating Certificate Templates for Parallels ConfigMgr Proxy and Mac Computers ............... 33 Creating a Security Group ..................................................................................................... 35 Handling Expired Certificates ................................................................................................. 35 Installation and Configuration ................................................................................. 36 Installation Overview ...................................................................................................... 36 Install Parallels Mac Management .................................................................................. 36 Configure Parallels Mac Management Components ....................................................... 37 Configuring Parallels Configuration Manager Proxy................................................................ 37 Configuring Parallels IBCM/MDM Proxy ................................................................................. 41 Contents Configuring Parallels NetBoot Server ..................................................................................... 52 Configuring Parallels OS X Software Update Point................................................................. 53 Adding or Removing Parallels Mac Management Components ....................................... 53 Upgrading Parallels Mac Management to a Newer Version ............................................. 54 License Activation ................................................................................................... 55 License Activation Overview .......................................................................................... 55 Online Activation ........................................................................................................... 56 Offline Activation ........................................................................................................... 56 View and Update License Information ............................................................................ 58 Exceeding the License Limit .......................................................................................... 59 Deactivating Parallels Mac Management ........................................................................ 60 Parallels Mac Client Deployment ............................................................................ 62 Installation Options Overview ......................................................................................... 62 Installing Parallels Mac Client Using Discovery Methods ................................................. 63 Enabling Remote Access on Mac Computers ....................................................................... 63 Configuring Parallels Mac Client Push Installation Properties ................................................. 64 Using Parallels Network Discovery ......................................................................................... 65 Using SCCM Active Directory System Discovery ................................................................... 68 Running Parallels Mac Client Installer on a Mac Computer .............................................. 68 Installing Parallels Mac Client Using a Script ................................................................... 70 Push Install or Update Parallels Mac Client ..................................................................... 71 Configuring the macOS Firewall ..................................................................................... 73 Verifying Parallels Mac Client Deployment ...................................................................... 73 Updating Parallels ConfigMgr Proxy Connection URL ..................................................... 74 Uninstalling Parallels Mac Client ..................................................................................... 74 Upgrading Parallels Mac Client ...................................................................................... 75 Automatic Upgrade of Parallels Mac Client ............................................................................ 75 Upgrading Parallels Mac Client via Software Distribution ....................................................... 76 Manually Upgrading Parallels Mac Client ............................................................................... 76 Using Parallels Mac Client Tools .................................................................................... 76 Viewing Parallels Mac Client Properties ................................................................................. 76 Initiating Policy Retrieval ........................................................................................................ 78 Sending an Inventory Update to Configuration Manager ........................................................ 79 Sending Problem Reports ..................................................................................................... 79 Contents Enrolling Apple Mobile Devices in SCCM ............................................................... 81 Prerequisites ................................................................................................................. 81 User Initiated Enrollment ................................................................................................ 81 Mobile Device Resources in SCCM ................................................................................ 83 MDM Management Scope............................................................................................. 83 Mobile Device License Management .............................................................................. 84 De-enroll an Apple Mobile Device .................................................................................. 84 Managing Apple Mobile Devices .................................................................................... 85 Parallels ConfigMgr Proxy and Site Migration ......................................................
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