"Charting the Course ...

... to Your Success!" macOS Support and Essentials 10.13 (High Sierra 101 and 201)

Course Summary Description

The High Sierra 10.13 Bootcamp is a combined delivery of the Apple authorized High Sierra 101 and High Sierra 201 courses. This hands-on course provides an in-depth exploration of functionality and troubleshooting on macOS and the best methods for effectively supporting users of macOS systems.

This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses macOS Server. Students learn how to install and configure macOS Server to provide network-based services, such as file sharing and authentication. Tools for efficiently managing and deploying macOS and software updates are also covered.

Objectives

At the end of this course, students will be able to:  Use macOS High Sierra tools and resources to troubleshoot macOS High Sierra  Understand macOS High Sierra features and functionality, including how to find more information about macOS High Sierra  Prepare for Apple Certified Support Professional (ACSP) 10.12 certification  Utilize the features of Server 5 for macOS  Configure essential services on Server for macOS  Use Server for macOS tools to monitor and troubleshoot services  Use of Server for macOS to manage a small network of computers and users  Manage access to files and services

Topics

 Installation and Configuration  Configuring Accounts  User Accounts  Managing Devices with Configuration  File Systems Profiles  Data Management  Sharing Files  Applications and Processes  Implementing Deployment Solutions  Network Services  Providing Network Services  System Management  Using Collaborative Services  Configuring and Monitoring macOS Server

Audience

This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using macOS Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running macOS – such as teachers and technology specialists who manage networks or computer labs.

Prerequisites

Before taking this course, students should have basic macOS knowledge, basic troubleshooting experience, and experience with macOS in a network environment.

Duration

Five days

Due to the nature of this material, this document refers to numerous hardware and software products by their trade names. References to other companies and their products are for informational purposes only, and all trademarks are the properties of their respective companies. It is not the intent of ProTech Professional Technical Services, Inc. to use any of these names generically

"Charting the Course ...

... to Your Success!" macOS Support and Server Essentials 10.13 (High Sierra 101 and 201)

Course Outline

I. Installation and Configuration VIII. Configuring and Monitoring macOS A. Install macOS High Sierra Server B. Set Up and Configure macOS A. Installing macOS Server Reference B. Providing DNS Records . Use macOS Recovery C. Exploring the Server App D. Update macOS Software D. Configuring SSL Certificates E. Using Status and Notifications II. User Accounts F. Backing Up macOS Server A. Manage User Accounts B. Manage User Home Folders IX. Configuring Accounts C. Manage Security and Privacy A. Managing Local Users D. Manage User Account Passwords B. Configuring Open Directory Services C. Managing Local Network Accounts III. File Systems A. Manage File Systems and Storage X. Managing Devices with Configuration B. Manage FileVault Profiles C. Manage Permissions and Sharing A. Configuring macOS Server to Provide D. Use Hidden Items, , and File Device Management Archives B. Managing with Profile Manager

IV. Data Management XI. Sharing Files A. Manage System Resources A. Configuring the File Sharing Service B. Use Metadata and File Search B. Defining File Access Technologies C. Manage Time Machine XII. Implementing Deployment Solutions D. Install Applications A. Leveraging NetInstall B. Caching Content from Apple V. Applications and Processes C. Implementing the Software Update A. Manage Documents Service B. Manage and Troubleshoot Applications C. Manage Basic Network Settings XIII. Providing Network Services D. Network Configuration A. Offering Time Machine Network Backup E. Manage Advanced Network Settings B. Providing Security via the VPN Service F. Troubleshooting Network Issues C. Providing DHCP G. Manage Network Services D. Hosting Websites

VI. Network Services XIV. Using Collaborative Services A. Manage Host Sharing and Personal A. Providing Mail Service B. Configuring the Wiki Service B. Troubleshoot Peripherals C. Implementing the Service D. Managing the Service VII. System Management E. Providing the Service A. Manage Printers and Scanners B. Troubleshoot Startup and System Issues C. System Troubleshooting

Due to the nature of this material, this document refers to numerous hardware and software products by their trade names. References to other companies and their products are for informational purposes only, and all trademarks are the properties of their respective companies. It is not the intent of ProTech Professional Technical Services, Inc. to use any of these names generically