Allow Us to Introduce Ourselves 2014

allow us to introduce ourselves

This presentation contains proprietary financial information about Sify

2014 For limited circulation only © Sify Technologies Limited 2014 index

overview summary of financials vision & mission business maturity & practice telecom services data center services cloud & managed services application services technology integration services leadership team overview

 Established in 1995; HQ in Chennai

 Listed on the NASDAQ in 1999; First ICT company from India to do so

 One of the leading Indian providers of ICT Services, including Enterprise Connectivity, Managed IT and Software services

 Widespread access coverage in India, reaching over 1200 cities in India

 India’s original internet pioneer; now a pioneer in providing Cloud and SaaS services in the Indian market

 Expanding international presence; cable landing station in Mumbai; offices in US, UK, UAE, Singapore

 Strong Brand Position in India – Leading Internet Café Brand; Sify.com is 3rd largest domestic portal in India

 Revenues of INR 8570 millions and EBIDTA of INR 1486 millions for FY12-13 A leading ICT player of Managed Network and IT Services in one of the world’s fastest growing markets and a growing capability to provide competitive software and managed services globally milestones index

Rs. Mln index

We are building a world in which our converged ICT ecosystem and our ‘bring it on’ attitude will be the competitive advantage our customers need to stay ahead

Raju Vegesna - Chairman mission

Seed entrepreneurial abilities within the organization

Build convergence technologies

Deliver cost-effective solutions index

yr 2012

yr 2006

yr 1999 current practice

Sify 3.0

Products Practices

Telecom Data Centre Cloud & Application Technology services services Managed services Integration • India data • Colocation services • Application services business Services • IT Infra Development & • Data Centre • Global data Operations Maintenance Build • White labeling Services business • Application Testing • Hosting • Network • IT Transformation Integration • Wholesale Voice Services • Mobility Solutions (WAN/LAN) • Collaboration • RIM/Onsite • eLearning tools • Information • Delivery platforms • Portal Security • Tools, Process, • End User Automation Computing index

. India Data Business – Addressing the Data Communication needs of Large and Emerging Enterprises in India

. Global Network Business – Addressing the connectivity needs of Enterprises and Carriers to connect in and out of India

. Wholesale Voice – Addressing the ‘India termination’ and several other countries for Hubbing

. Collaboration – IP Voice for Enterprise, Voice and Video Conferencing, Hosted Contact Centers strategic focus

. Primary focus of the domestic data business in towards addressing the data communications needs of the distributed enterprise in India

. Leverage Sify’s network spanning over 1200+ cities and towns to address this opportunity

. Rolling out India’s largest network for a single customer – over 25,000 connects for Department of Post

. Network build out primarily based on wireless across 1250+ cities and fiber access in 8 cities

. High speed low latency network build out connecting key IDCs across India to address the DC-to-DC connectivity needs

. Investments into strategic global assets to address the opportunity in-and- out India domestic network footprint

28 States 5 UTs

2000+ PoPs

1250+ Towns & Cities

42000+ links

Multilayer | Multi-point Wired | Wireless International | Domestic global network assets DC Connect

. High speed, low latency, multi-protocol network connecting 36 Data Centers including Sify’s across India . Ideal for carrying DC-DC replication traffic and termination of large capacities . Support for multiple protocol/ handoffs  TDM/Ethernet over SDH/Layer 2 MPLS/Layer 3 MPLS  Serial/Ethernet/Fast Ethernet/FC network analysis tools

Tools & technology that answers who, what, when, classify where and how the traffic is flowing in the network

Empowers you with

. Deep insights beyond volume of bits and bytes traversing your links. . Real time feedback on implemented policy – security, QoS and bandwidth usage at a granular level . Predictability into your end users IT usage . Efficient forecasting and planning interconnect partners international & domestic

New York International peering

London

Singapore

Hong Kong

ISP IXP CSP/ASP Domestic peering

MUMBAI DELHI CHENNAI KOLKATA HYDERABAD interconnect partners MPLS and Access

New York MPLS Interconnects

London

Singapore

Hong Kong

New York Access Interconnects London

Singapore

Hong Kong certifications

Telecom Services are certified in

TL 9000--VV ISO 9001:2008

SIFYSIFY TECHNOLOGIES TECHNOLOGIES LIMITEDLIMITED SIFY TECHNOLOGIES LIMITED CERTIFIEDCERTIFIED TO TO TL TL 9000 9000--VV CERTIFIED TO ISO 9001:2008 CERTIFIEDCERTIFIED FROM: FROM: 17 17 Jan Jan 2014 2014 CERTIFIED FROM: 16 Nov 2001 VALID TILL: TILL: 16 16 Jan Jan 20172017 VALID TILL: 15 Nov 2016 index

Electronic city Bangalore Airoli Mumbai 6 Owned

TIDEL Park 1.9 L Chennai sq.ft

6 SDC TIER III BOT

Vashi Mumbai Multilayer, Multi-point

Thrice awarded Noida Delhi

Rabale Mumbai data centre specs

• 45,000 Sq.ft • Tier 3+ specifications

• 20,000 Sq.ft • Tier 3+ specifications • 1,20,000 Sq.ft • Tier 4 specifications . Spread across different seismic zones

• 2,85,000 Sq.ft. • 20,000 Sq.ft •Tier 3+ specifications • Tier 3+ specifications

•2,00,000 Sq.ft •Tier 3+ specifications services portfolio

Managed voice Hosted contact center solutions Managed inbound voice Managed outbound voice

Storage and Virtualization Managed storage Storage consolidation Shared storage virtualisation Services Solutions

Managed OS, DB & Application Messaging Shared Hosting Network & Security services Management

Managed Shared Firewall Services (MSFS) Fortknox Services

Off-Site Tape Regular Backup Tape Rotation 2nd Copy of tape Movement DC Basic Services Switch port Public IP Address Network Bandwidth Server Load Balancing

Server Smart Pair of Remote Pair Of Performance Mail Relay & DNS Weblog Reporting Hands Hands Monitoring

DC Services Space Dedicated Rack Shared Rack certifications

Data Center Services are certified in

Quality Management Information Security Service Management ISO 9001:2008 ISO 27001:2005 ISO 20000:2011

SIFY TECHNOLOGIES LIMITED SIFY TECHNOLOGIES LIMITED SIFY TECHNOLOGIES LIMITED CERTIFIED TO ISO 9001:2008 CERTIFIED TO ISO 27001:2005 CERTIFIED TO ISO 20000:2011 CERTIFIED FROM: 16 Nov 2001 CERTIFIED FROM: 08 June 2005 CERTIFIED FROM: 19 Feb 2009 VALID TILL: 15 Nov 2016 VALID TILL: 08 June 2014 VALID TILL: 16 June 2014

Our hosting services are also index

Our strengths

COBIT Quality and Customers & 8000+ - Enterprise and SMB SOX process edge Growth together, Global and Domestic

1 Million Tickets 60,000 Servers & Systems 100,000 Network & Security Devices Scale of 20 PB Storage ~3,000 Certified Skills Certified operations Covering 24/7 operations professionals

Our tools

Mature Alliances Visibility tools - 1200+ and Relationships Man Years Experience with Global BEACON in Tools & Process Leaders IONI IT Service Assurance Our foundation

6 State of Art Data Centers + 9 Public Services Data Centers, VMWARE Lab, Investments in World Class Infrastructure HP CSM Labs, Compuware & CA Labs, Network Labs , Security Labs

Data Center, End User Computing, Networks, Security, Expertise Spanning Entire IT Infrastructure Lifecycle Process & Tools, Application Operations, Transformation Services infrastructure services highlights

. Trusted IT partner to 8000+ customer Institutions globally & domestically, includes Enterprise and SMB put together.

. Strategic Datacenter services provider for 9 Public Services Data Centers in India. ( IT + Non-IT). BOT Model.

. Proven expertise in managing Remote Infrastructure Management for Global and Domestic Clients.

. Sify’s strength lies in the scale of IT infrastructure currently supported for the large enterprises which includes (but not limited to 50,000+ Desktops; 60,000+ Servers; 100,000 Network Devices; 20 PB Storage)

Managing Global & Domestic Managing India’s Public Leading Cloud Service Clients Services Data Centers Provider

 Manages India Large Telco  Design & Build Data Center  Consolidated clients IT Infra on Network Devices using Sify Tools Cloud and People.  Low Latency Data Center Design  A robust and mature Cloud  Migration of Data Centers to New  90% of the Connectivity Customers Orchestration, monitoring, Facility in Near Zero Downtime links are managed by Sify. management and visibility portal  Managed Services - Networks,  50% of the Hosting Customers  Engagements across Private, VPC EUC, Storage, Compute, DB and Assets are End to End Managed by and Public Cloud environments Key Services Key Sify Operating Systems  Leading Bank Marketing Portals,  10+ Global Customers Datacenter Leading Automobile Manufacturer Assets are managed by Sify in Onsite/Offshore Model DMS Application on Sify Cloud.

Strategic IT engagement to build and manage India’s Number 1 Bank DR facility as Private Cloud set up with Sify. managed IT services

Managed Network Offerings

Managed Security Offerings

Managed Database Offerings

Managed Server Offerings

Managed Storage Offerings

Managed Message Offerings

Middleware Management

Assurance Offerings

Service Desk Offerings

Managed Cloud Service Offerings

Migration from DC to Cloud

On Demand Computing & Storage Cloudinfinit product stack

Managed Dedicated •Integrated, fully managed dedicated servers available with Servers standardized configuration, on pay-as-you-go model.

Virtual Private •Fully managed and secure Virtualized environment offering Servers guaranteed performance and availability at 1/4th cost.

•Flexible, reliable, and scalable tiered Storage infrastructure on SAN / NAS Storage pay-per-use with zero capital outlay

•Bundled Managed Security and Add-on options to offer secure InfinitSecurity hosted environment and complete peace of mind

•Virtualized Connectivity to offer seamless, and secure InfinitNetwork connection to our hosted setup, without investing in router, switches, etc.

Data Protection •Offsite, automated Data Backup, Ready-to-use DR setup and Services solutions to offer Data Protection in Sify Tier-III Data Centers

•Virtual Desktop on pay-per-use basis allowing you to support Desktop as a Service any device, anytime access Cloudinfinit service characteristics

On-Demand / • Multi City setup-Mumbai / Noida / On-Demand Anywhere Bengalurru Compute Available • Accessible over Public / Private network

On-Demand Scalable and • Dynamically scalable – Auto Scale Storage Elastic • Elastic upgrade / downgrade

• Pay-as-per-use NGDC Utility Pay Basis • Flexible Plans – Hourly / Monthly / Network Yearly

Multi Tenant and • Virtualized as well as Dedicated Server Dedicated • HP-UX as a Service NGDC Security

• Compliance & quality certifications TRUST • Stringent SLA 99.5% to 99.99% per Professional month Services cloud strategy roadmap

Sify – partner of choice for all infrastructure outsourcing needs

Current Services June-2013

IaaS Private / Hybrid InfinitCompute Cloud InfinitStorage Utility Compute Sify Cloud, Federation, InfinitNetwork Private Cloud Cloudinfinit DR as a Service InfinitSecurity White-label, Virtualization & IT (Public VDI as a Service InfinitProtect Pvt. Cloud as Transformation Cloud) InfinitAnalytics Service PaaS SaaS offerings Win/LNX/SQL/JBOSS

Cloud Services (IaaS / PaaS) Integrated Cloud (Infrastructure-specific) Computing (Infra-Platform-specific) Cloud Federation Horizontal Stack Sify’s Cloud Strategy (Business-connected) For IT Outsourcing

Self Service-Automated-Metered Integrated/Hybrid Cloud

Federated-Open Cloud certifications

We also feature in the GARTNER’S Magic Quadrant for Cloud – Enabled Managed Hosting – Asia Pacific 2014

SSAE-16 (SOC-2)

Sify Technologies becomes India’s first cloud service provider to receive SSAE-16 (SOC-2) accreditation. index

• Solutions Cover Extended Enterprise Solutions • Integration of IT with People, Processes, Suppliers & Customers • Addresses Core Business Issues • Managing the life cycle of the Businesses (Covering Application+ Services+ BPM)

• Technology & Development Centers • Chennai • Hyderabad • Mumbai • Delhi

• Certified ISO 9001:2008; ISO 27001; SEI CMM L5 • Adhering to SCORM, AICC and 508 standards service offerings

Talent Management Sales & Distribution e-Learning Portals SAP Practice

Recruitment Web Presence Sales-Force Automation SAP Implementation Automation Consulting Services Solutions Services

Admission Distribution & Dealer Self Servicing Portals & Management Mgmt HRMS Learning Technology SAP Technical Services Services BI & Enterprise Skill & Assessment ecommerce Solutions Application Integration

Supplier & Custom Content SAP Infra structure Learning Content Web Maintenance Procurement Solutions services Development Packages Automation

Delivery Models Cloud Mobile On premise SaaS sales and distribution solutions

Business Highlights Solution Suite

. Forum™ business has completed 10 years in the Distribution & Dealer Mgmt market. . Solution to track and monitor secondary sales and stock . Over 10000+ Deployments; information . Reach over 545 Indian cities and towns . Transparency on availability of information across the . One of the largest Indian players in Distribution downstream supply chain Management Automation for FMCG industry . Integrates with ERP and discrete systems . Single solution across multiple verticals viz. FMCG, Lubricants Customer Relationship Management . Reduce inventory and costs in distribution Sales-Force Automation management

Awards Products

Supply Chain Management System Forum Solution

listed in The CIO Enterprise Mobility Solution Asia Magazine’s

Annual CIO 100 Customer Relationship Management Award System eLearning

Solution Suite Business Highlights

Learning Consulting • Built 6500+ hours of custom learning content since Instructor-Led Training & Online Learning setup in 2000 Content Conversions • Serving global fortune 100 client across industries Innovative eLearning Services • 12 years of experience in custom content . Game based learning development . Mobile learning • LMS platform expertise in SABA, SumTotal, Plateau . Simulated learning • ISO 9001-2008 certified matured development and . Virtual worlds engagement processes. . Virtual Labs Localizations and Translations

Awards Products

Won Brandon Hall Learning Mobile application development framework for mLearning solutions Excellence Awards – 7 years in a LMS delivered as SaaS or deployed at row from 2006 to 2012 client premise skill assessment

. Recruitment Automation . Admission Management . Skill Assessment . Practice Tests . Psychometric Tests

. Pioneered the online exams from 2003 in India . Leader in online form-filling (Registrations). Handled more than 35 M registrations with peak load of 500 K registration in a day . 1.5 M online tests carried out . Secure browser; multi-lingual . ISO 9001-2008 certified matured development Winner of eIndia award for and engagement processes the best use of Technology in Testing & Assessment consumer portals

Advertisement •We bring your consumers closer to you •Targeted advertising •Innovative display formats •Analytics and Insights •We are amongst the top choice for industry leaders •FMCG •Auto •IT

Achievements Main Portals

• Fastest growing portal 2 years in a row • Amongst Top 3 portals for Finance www.sify.com is one of the leading portals in India • Amongst Top 3 portals in terms of user engagement • Amongst top 10 sites in India for Sports • 15 Million unique visitors in a month www.samachar.com is a leading • Growing at 67% year on year portal for NRIs • 5 minute average time on site • Mobile apps/Live video streaming of major events index

Technology Integration Services (TIS) combines Sify’s IT capabilities with its core telecom and data center products to provide a converged turn-key ICT (information and communications technology) solution to the customer.

TIS leverages Sify’s homegrown expertise in design, implementation and maintenance to deliver end- to-end managed IT services across datacenter, network and security.

Major focus by technology areas is as follows:

• Service Desks and Command Centers • Unified Communication and Unified Access • Virtualization • Data Center Build • Campus/LAN/Data center Networking • WAN Architectures • Enterprise and End Point Security focus

. Establish Sify as a converged player across service provider and IT landscape

. Build discrete and unified capabilities in Infra Integration

. Enable Sify to evolve from a bandwidth provider to a carrier agnostic network operator, managing the integrated value chain of networking from datacenter to the end user node

. Establish Sify as a credible DC managed services provider by building compute, storage, virtualization skill-sets through integration and maintenance mandates

. Increase Sify’s market relevance beyond asset heavy businesses

. Increase Sify’s profitability through non-BAU revenue growth at marginal increase in current cost and through longer tenure multi service deals (thereby enabling a higher return on SG&A) our DNA

Long history of pioneering IP-based services in India, which are designed, engineered, deployed and managed in-house

. First Private National ISP

. First TCP/IP-based Network

. First E1 Network

. First Level-3 Internet Data Centers (IDC’s)

. First Tier-1 IP Network

. First ATM and Frame Relay backbones

. First MPLS (Multi Protocol Label Switching)-enabled IP network

. First IPv6 Network ready

. First Cisco CRS-1 Deployment in India

. First to be certified ISO 9001:2000 for Data Center Operations, Network Management and Customer Relationship Management experience and maturity

. Over 2 million person-hours of Managing one of the largest IP networks in India

. Managing over 40,000 wireless deployment

. Managing over 10,000 wire line endpoints

. Over a million person-hours of expertise in building and managing Data Centers

. Over half a million person-hours of Security project consulting

. A decade of managing network security and over six years of managing remote SOC: . DDoS Protection for Sify ISP customers . In Cloud security: mitigate threats in the Service Provider network before it enters customer environment . Unified Threat Management . Policy Control & Enforcement . 24X7 Monitoring & Management

. Over a decade of experience in End User Computing . Services - Asset mgmt, license mgmt, device mgmt, software distribution, config mgmt, patch mgmt, remote back up and recovery, VDI . Tools – Citrix, Altiris, BiGfIX, VmWare, Commvault, EMC, MS Systems Center . Scope – 10+ years of managing 20,000 PCs in 2000 Sify i-way cyber cafes; managed over 50000 desktops service offerings

Technology Integration Services combines Sify’s core products of Telecom and Datacenter and third party solutions to build and manage client IT infrastructure.

Our services/propositions include:

. Network Integration and Managed Network Services inclusive of connectivity, network integration and overall network management . NOC (captive and remote) . Captive SOC . Security Integration . Managed security services . Data Center Build . Data Center IT . Virtualization (Server, Network and Desktop) . End User Computing . Safescrypt – Managed PKI, Digital Certificates and token based authentication connectivity and network services spread

. Carrier agnostic network built on 8 different telecom carriers

. Reaching 1250 cities /towns/villages with 1800 nodes across 28 States and 5 UTs

. 13 years of experience in offering MPLS/IP VPN services

• Converged integrated local access on wire line, wireless, 3G, DSL and VSAT.

• Support Centers at 125 cities across India

. 500+ Engineers with routing and switching skill sets

. Currently rolling out the largest enterprise network in the world with 30000 WAN sites and 60000 local loops

. In-house Expertise to plan, design, implement, operate & optimize large wireless access networks covering 3000+ BST & 40,000 subscriber –end units

. More than 40000 customer sites connected by Sify certifications

Network Integration is certified in TL 9000-V

SIFY TECHNOLOGIES LIMITED CERTIFIED TO TL 9000-V CERTIFIED FROM: 17 Jan 2014 VALID TILL: 16 Jan 2017 index

overview summary of financials vision & mission business maturity & practice telecom services data center services application & system integration services managed IT & Cloud services technology integration services leadership team leadership team

raju vegesna Chairman An Executive and Entrepreneur who has leveraged his vision and leadership skills into a multi-decade series of successes in high technology industries. In 1994, Raju founded ServerWorks Corporation and, as Chairman and CEO, led ServerWorks to become the world leader in computer chipsets, commanding a 90% market share in the x86 server chipset market. In 2001, ServerWorks was acquired by Broadcom Corporation for US$1.8 billion. Most recently, Raju was the Founder and CEO of ServerEngines, an industry leader in network and storage convergence products that was acquired in August, 2010 by Emulex. Raju joined Emulex as Chief Strategist. In 2004, Raju took over the leadership stake in Sify Limited kamal nath Chief Executive Officer Kamal joined Sify in August 2012 to help realize Sify 3.0; the vision to make Sify Technologies a Services and Solutions leader. He has led various transformational engagements with large enterprises, incubated business lines, created innovative business models and promoted entrepreneurial decision-making. His knowledge of Systems Integration Services, IT Infrastructure Management Services, Technology Integration Services & Strategic Outsourcing will be vital to achieving the next phase of growth for Sify. leadership team

M P vijay kumar Chief Financial Officer Vijay joined Sify in October 2007 as Chief Financial Officer After successfully building a firm of independent Audit and Consultancy Practice for 8 years. Prior that he had a seven-year stint in Sundaram Financial Services Ltd, Chennai where his last position was as Head of Investment Banking. He is an acknowledged expert on IFRS, and is an author on several books on accounting standards and financial reporting.

C R rao Chief Operating Officer CR Rao was elevated in April 2013 as Chief Operating Officer. He has over 16 years of experience and brings with him rich expertise in Strategic planning, operational management and organizational development initiatives. He practiced law from 1987 to 1989. This was followed by assignments with Delta Tubes Pvt ltd and an impressive stint with Bobba Aviation Services – GSA Lufthansa Cargo, where he held various senior positions. david nishball Chief Strategy Officer David Nishball is one of the leading experts in building and Managing Enterprise telecom operations in the Asia Pacific Region, having led the Enterprise segment for a number of global operators, joint venture companies, and emerging market operators. David was President of Airtel Enterprise Services from 2007-2010, a strategic business unit of Bharti Airtel Ltd., one of India's leading telecom service provider.