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Tender Document

For

Supply, Installation, Commissioning and Maintenance of 100 Mbps Internet RF based Leased Line

Date: 02.04.2019

Supply, Installation, Commissioning and Maintenance of 100 Item : Mbps unshared (1:1) Internet RF based Leased Line (Detailed Specification enclosed in Annexure ) Tender Enquiry No : IIITDMK/19-20/S&P/100 Mbps ILL Connection/001 dt.02.04.2019

Earnest Money Deposit (EMD) for Rs.24,000/- (Rupees Twenty Four Thousand only) in the form of Demand Draft/Bankers Cheque/ EMD : Bank Guarantee drawn in favour of “The Registrar, IIITD&M Kancheepuram” payable at Chennai. Two Bid System: Two bid system will be followed in this tender. In this system the bidder must submit his offer in two separate sealed envelopes. Both the technical bid and commercial bid envelopes should be securely sealed and stamped separately and clearly marked as Submission of Offer : “Envelope No : 1 – Eligibility of the bidder & Technical Bid” and “Envelope No : 2 - Commercial Bid” respectively. EMD should be placed in the Envelope No.1. This two separate sealed envelopes should be placed in single envelope superscribing the tender No and description of the item.

Pre-bid Meeting : 11.00 AM, 12th April 2019

03: 00 PM, 24th April 2019 Due Date : (any bid received after the due date and time by any means will be (For submission of bids) summarily rejected)

Opening of Technical Bid : 04: 00 PM, 24th April 2019

The Registrar, Indian Institute of Information Technology, Design and Place of Submission of Bid : Manufacturing, Kancheepuram, Off Vandalur – Kelambakkam Road, Melakkottaiyur, Chennai – 600 127.

Important :

All communications are to be addressed to in the name of Registrar, IIITD&M Kancheepuram only and not in the name of any officer and mails has to be sent to official purchase email id [email protected]

Terms and Conditions

1. The Bidders are requested to give detailed tender in two bid format.

Envelope-I : Technical Bid Envelope-II : Commercial Bid

2. A Pre-bid meeting is scheduled on 11.00 AM, 12.04.2019 to answer / clarify the queries made by the prospective bidders. Interested bidders may attend the meeting at their own cost. The queries / answers will be uploaded in the Institute website. No queries will be entertained after the pre-bid meeting.

3. The tender document can be downloaded from the IIITD&M Kancheepuram website www.iiitdm.ac.in at free of cost. The duly filled tenders should be submitted to Registrar, Indian Institute of Information Technology, Design and Manufacturing, Kancheepuram, Off Vandalur – Kelambakkam Road, Melakkottaiyur, Chennai – 600 127 on or before due date 3.00 PM, 24.04.2019. Extension of due date will not be entertained.

4. Tenders which are submitted without following the two bid offer system will summarily be rejected.

5. Envelope No-1: Eligibility of the bidder( Form 1 ) & Technical Bid ( Form 2)

i) EMD for Rs.24,000/- (Rupees Twenty Four Thousand only) in the form of Demand Draft/Bankers Cheque / Bank Guarantee drawn in favor of “The Registrar, IIITD&M Kancheepuram” payable at Chennai. (The EMD without interest shall be returned to the unsuccessful bidders after finalization of the tender). ii) The bidder should compulsorily fill up the Form 1 & Form 2 of the scope of work and place the same in Envelope 1. iii) The bidder should fulfill the eligibility criteria specified in FORM 1 of the scope of the work. iv) The technical bid should be comprehensive and shall indicate all specification of the all products and services. v) List of deliverables / bill of materials and services. vi) Bids should have a validity of 90 days. The technical offer should not contain any price information

6. Envelope No-2 : Commercial Bid ( Form 3) The bidder should fill up the FORM 3 (Commercial Bid) and place the same in the envelope 2. This should contain only the price information along with commercial terms and conditions.

7. Opening of Technical Bids The technical bids will be opened on the scheduled date in the presence of the bidders or their authorized representatives who choose to attend the technical bid opening.

8. Technical Evaluation Committee i) A committee duly constituted by the Director, IIITD&M Kancheepuram will go through the eligibility criteria and the technical aspects of the tender and recommend short listed firms. The recommendation of the technical committee shall be final and binding on all the parties. ii) The technical committee will examine all the technical aspects of the bids received. Further, the technical committee may seek additional information from the existing users at IIITD&M Kancheepuram or from other Institutes and also call for technical presentations from the bidders if required. iii) The bids of only the technically qualified bidders shall be considered for commercial bid opening.

9. Opening of Commercial Bids IIITD&M Kancheepuram will open commercial bids of only the shortlisted bidders. The date and time of commercial bids opening will be intimated to only short listed firms. The commercial bids will be opened in the presence of the bidders or their authorized representatives who choose to attend the commercial bid opening.

10. Price The price should be quoted in INR only. GST payable extra.

11. Delivery Period / Timelines The deliveries and installation must be completed within 6 weeks from the date of purchase order. The time is the essence of the contract. It is mandatory for the bidders who respond to this bid to meet this expectation.

12. Locations for the supply / services The items covered by this document is required to be supplied and installed at Indian Institute of Information Technology, Design and Manufacturing Kancheepuram, Off Vandalur-Kelambakkam Road, Melakkottaiyur, Chennai – 600 127. Tamil Nadu.

IIITD&M Kancheepuram will not provide any accommodation / transportation for the engineers / representatives for attending installation, commissioning and demonstration work. It is the absolute responsibility of the principal supplier / agent to make their own arrangements.

13. Installation i) Bidder shall be responsible for installation / demonstration as applicable and for after sales service during the warranty and thereafter. ii) Installation and demonstration to be arranged by the supplier free of cost and the same is to be done within 15 days of the arrival of the equipment at site.

14. Indemnity The vendor shall indemnify, protect and save IIITD&M Kancheepuram against all claims, losses, costs, damages, expenses, action suits and other proceeding, resulting from infringement of any law pertaining to patent, trademarks, copyrights etc., or such other statutory infringements in respect of all the items supplied by him.

15. Freight and Insurance The items to be supplied will be insured by the vendor against all risks of loss or damage from the date of shipment till such time it is delivered at IIITD&M Kancheepuram site.

16. Penalty for delayed services / LD i) As time is the essence of the contract, delivery period mentioned in the purchase order should be strictly adhered to. Otherwise LD clause will be applied / enforced. ii) If the supplier fails to supply, and fix the item as per specifications mentioned in the order within the due date, the supplier is liable to pay liquidated damages of 1% of order value for delay of every week or or part thereof subject to a maximum of 10% beyond the due date. Such money will be deducted from any amount due or which may become due to the supplier. iii) IIITD&M Kancheepuram reserves the right to cancel the order in case the delay is more than 04 weeks and the contractor is not eligible for any damage from the Institute and contractor will forfeit his claim for EMD.

17. Jurisdiction The disputes, legal matters, court matters, if any, shall be subject to Courts in the district of Kancheepuram Jurisdiction only.

18. Force Majeure a) IIITD&M Kancheepuram may consider relaxing the penalty and delivery requirements, as specified in this document, if and to the extent that the delay, in performance or other failure to perform its obligations under the contract, is the result of a force majeure. b) If the due date of submission of tender / Tender opening is declared a holiday for the Institute, the due date for submission of tender / Tender opening will be extended to same time on next working day.

19. Arbitration All disputes of any kind arising out of supply, commissioning, acceptance, warranty maintenance etc., shall be referred by either party (IIITD&M Kancheepuram or the bidder) after issuance of 30 days notice in writing to the other party clearly mentioning the nature of dispute and will be referred to the arbitrator to be nominated by Director, IIITD&M Kancheepuram, India. The Venue for arbitration shall be Chennai, India.

20. Acceptance of the terms and conditions of tender document The bidders has to accept all the terms and conditions of this tender document and it is made known that the bidders quoting for this tender had impliedly accepted the terms and conditions of this tender.

21. Interpretation of the clauses in the Tender Document In case of any ambiguity / dispute in the interpretation of any of the clause in this tender document, interpretation of Director, IIITD&M Kancheepuram shall be final and binding on all parties. The IIITD&M Kancheepuram reserves the right to accept the offer in full or in parts or reject the offer summarily or partly without assigning any reasons.

Sd/- कु लसिचव / Registrar IIITD&M Kancheepuram

Annexure

Supply, Installation, Commissioning and Maintenance of 100 Mbps unshared (1:1) Internet RF based Leased Line.

1. The Institute would like to have a secondary link of 100 Mbps (1:1) Internet leased line connection through RF Media and sealed tenders are invited from the reputed and bona-fide authorized Dealers/Distributers of Tata Communication/ Reliance/ Vodafone/ / / Internet Service Providers only.

2. The tender consists of three forms namely FORM 1, FORM 2 AND FORM 3. The bidder should fill up the FORM 1 & FORM 2 and place the same in Envelope 1. The bidder should fill up the FORM 3 (Commercial Bid) of the scope of work and place the same in the envelope 2.

FORM – 1: ELIGIBILITY OF THE BIDDER

QUOTES ONLY FROM: Tata Communication/Reliance/Vodafone/Aircel/Sify/Orange Internet Service Providers ONLY. Sl. Compliance Remarks Items No. YES/NO 1. Name of the Service Provider 2. Copy of the valid DOT/TRAI Certificate 3. Vendor/Bidder should be Tier 1 Service Provider 4. Vendor/Bidder should be a Class A license holder with POPS in major cities in India 5. Two references for providing RF based Internet connectivity Supporting (Internet Leased Line) of 100 Mbps or more bandwidth for at proof least 2 years continuously subscribed the service on or after enclosed 01.01.2016 6. Fully functional 24x7x365 Customer Service Centre

7. Minimum FIVE Number of clients having RF based internet Supporting Leased Line connectivity of 100 Mbps or more bandwidth proof subscribed on or after 01.01.2016 enclosed (Enclose the copy of orders received) 8. Number of International POPs and location 9. Number of POPs in India and location 10. Number of gateways and location 11. Latency table for major international locations 12. The Vendor/Bidder must have at least 5 years’ experience in Supporting RF based ISP proof enclosed 13. The Vendor/Bidder must be a Telecom/Data service provider having basic service operator (BSO) license & having its own telecom network across the length & breadth of India 14. EMD for Rs.24,000/- enclosed

FORM – 2: REQUIREMENT OF THE CLIENT (TECHNICAL BID)

QUOTES ONLY FROM: Tata Communication/Reliance/Vodafone/Aircel/Sify/Orange Internet Service Providers ONLY. Sl. Compliance Remarks No. Items YES/NO 1. The Internet connectivity leased line should have fully dedicated (1:1), unshared & High Quality 100 Mbps symmetric bandwidth without any compression factor through RF Media 2. 25 Class C IP number for every 100 Mbps connection 3. Support for all DNS related Services 4. Setup to provide fall back Internet service 5. SLA for 98% Service availability on 24x7x365 basis 6. Maximum permissible lead time for commissioning the link is 45 calendar days from the date of order The ISP/Vendor/bidder should have fully resilient and self- healing network architecture, on fiber medium, from the 7. international gateway in India up to the international Points of Presence (POPs) The bidder should furnish a detailed network/ schematics diagram of total solution proposed showing connectivity from 8. ISP’s gateway terminal point to IIITD&M Kancheepuram campus Last mile connection All the equipment supplied by the bidder should be capable of 9. handling higher bandwidth in case of upgradation is required in the later stage All the supplied equipment & software(Modem, Router, Media converter etc. whichever is required, complete Bill of material along with make, model, manufacturer & part number should be given) & software shall be maintained onsite for the entire 10. period of contract by the bidder. No charges shall be separately payable by IIITD&M Kancheepuram. The bidder shall include all incidental costs for upkeep of equipment and license free, if any, in their bid. The Vendor/Bidder should submit literature explaining the 11. proposed implementation diagram with the technical bid The bidder will also be responsible for any civil/electrical work 12. etc., involved for completion of project The contractor shall supply & erect the Self-support RF Tower 13. at the Roof Top of the Identified location at the Institute. No charges shall be payable separately by IIITDM Kancheepuram. 14. Single point contact for all the issues related to Internet 15. MTTR is at least 4 hours Network Latency (PE to PE) at least less than or equal to 80 16. msec 17. Packet Loss (PE to PE) at least less than or equal to 1%

FORM – 3: COMMERCIAL BID

Sl. Description QNTY Total Price No. (in INR) 1 All Inclusive Annual Charges for Internet Connectivity 1 Line leased line should have fully dedicated (1:1), unshared & High Quality 100 Mbps symmetric bandwidth without any compression factor through RF Media. The payment will be made on monthly basis after completion of the monthly billing period. GST @ % Total

NOTE:

1. The quoted rate shall be inclusive of RF wireless last mile connectivity equipment, Hardware & Software and supply & erection of self-support RF tower at the roof top. The contact period will be for initially TWO YEARS and it may be renewed on yearly basis for another two year based on satisfactory of service ON THE EXISTING RATES.

2. The bidder should note that no other charges are payable extra.

Authorized Signatory with Seal