Town of Niagara-On-The-Lake Transit Needs Study

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Town of Niagara-On-The-Lake Transit Needs Study Town of Niagara-on-the-Lake Transit Needs Study Final Report September 2010 TRANSPORTATION Town of Niagara-on-the-Lake Transit Needs Survey Submitted to Town of Niagara-on-the-Lake by IBI Group September 2010 Table of Contents 1. Introduction ............................................................................................ 1 2. Background and Context ....................................................................... 2 2.1 Location 2 2.2 Demographics 3 Existing and Projected Population 3 Employment 3 An Aging Community 4 2.3 Policy Background 5 Regional Official Plan 5 Official Plan (2004 Consolidation) 5 Official Plan Growth Plan Conformity Exercise 6 2.4 Existing Transit Services and Initiatives 6 Community Shuttle Service (discontinued) 6 Taxi Token Program 7 Niagara Region Specialized Transit 7 GO Transit 8 Transit Service to/from Niagara College 9 NOTL Chamber of Commerce GO Train/Bus Shuttle 10 Niagara Falls to NOTL Shuttle Service (5-0 Transportation) 10 First Student Link Service 10 2.5 Region’s Inter-Municipal Transit Initiative 11 3. Current Market and Travel Demand Analysis .................................... 16 3.1 Telephone Survey 16 3.2 Resident Survey 20 SEPTEMBER 2010 I IBI GROUP TOWN OF NIAGARA-ON-THE-LAKE Table of Contents (continued) 3.3 Key Survey Results 25 3.4 Stakeholder Consultation 26 Focus Group Meetings 26 Members of Town Council and Town Staff 28 3.5 Travel Demand Analysis 29 To/From Niagara-on-the-Lake 29 Within Niagara-on-the-Lake 30 4. Peer System Review ............................................................................ 32 4.1 Review of Representative Transit Services 36 Fort Erie 36 Port Colborne 36 Elliot Lake 37 Bracebridge 37 Grimsby 37 Pelham Transit (Discontinued) 38 5. Potential Demand ................................................................................. 39 5.1 Demographics of Town 39 5.2 Travel Patterns – Focusing on the Old Town and Virgil 40 5.3 Mode Share 41 5.4 Travel Market Implications 41 5.5 Inter-municipal Travel Demand 42 5.6 Summary 43 6. Presentation of Study Findings to Stakeholders............................... 44 7. Transit Service Options ....................................................................... 46 7.1 Key Considerations for a Public Transit Service 46 Authority to Operate a Public Transit Service 46 Accessibility for Ontarians with Disabilities Act (AODA) 46 Provincial Gas Tax 47 SEPTEMBER 2010 ii IBI GROUP TOWN OF NIAGARA-ON-THE-LAKE Table of Contents (continued) Public Vehicle Act 47 7.2 Transit Strategy Options 48 Option 1 – Enhanced Token Program 48 Option 2 – Formal Transit Service - Old Town & Virgil 49 Option 3 – Formal Transit Service - Old Town, Virgil and Glendale 50 Option 4 – Formal Transit Service - Old Town, Virgil, St. David’s and Glendale 52 General Conditions 53 8. Conclusions .......................................................................................... 55 Demographics and Existing Service 55 Region’s Inter-Municipal Pilot Project 55 Opinion of Residents and Stakeholders 55 Current Travel Patterns 56 Potential Demand 56 Feedback from Stakeholders 57 Potential Options 57 9. Recommendations ............................................................................... 60 SEPTEMBER 2010 iii IBI GROUP TOWN OF NIAGARA-ON-THE-LAKE Table of Contents (continued) LIST OF EXHIBITS Exhibit 2-1: Map of Niagara Region .......................................................................................... 2 Exhibit 2-2 Town of Niagara-on-the-Lake Population Growth Forecast 2006-2031 ................ 3 Exhibit 2-3 Town of Niagara-on-the-Lake Employment Forecast 2006-2031 .......................... 4 Exhibit 2-4: Age Distribution of Niagara-on-the-Lake Population ............................................. 4 Exhibit 2-5: Zone Map of Niagara Region Specialized Transit ................................................. 8 Exhibit 2-6: Inter-Municipal Work Plan – Recommended Medium-Term System Map .......... 12 Exhibit 2-7: Inter-Municipal Triangle Service Pilot Project...................................................... 15 Exhibit 3-1: Telephone Survey Results – Reasons for Importance of Transit........................ 17 Exhibit 3-2: Telephone Survey Results – Potential Use of Transit by Place of Residence ..................................................................................................................... 18 Exhibit 3-3: Telephone Survey Results – Primary Destinations ............................................. 19 Exhibit 3-4: Telephone Survey Results – Important Aspects to Transit Service .................... 20 Exhibit 3-5: Resident Survey Results – Need for Transit by Age Group ................................ 21 Exhibit 3-6: Resident Survey Results – Reasons for Importance of Transit .......................... 22 Exhibit 3-7: Resident Survey Results – Potential Use of Service by Age Group ................... 22 Exhibit 3-8: Resident Survey Results – Place of Residence and Potential Use of Service .......................................................................................................................... 23 Exhibit 3-9: Resident Survey Results – Primary Destinations ................................................ 24 Exhibit 3-10: Resident Survey Results – Important Aspects to Transit Service ..................... 25 Exhibit 3-11: Trips from Niagara-on-the-Lake, 24-hour Period (2006 TTS) ........................... 30 Exhibit 3-12: Trips from Niagara-on-the-Lake, AM Period (2006 TTS) .................................. 30 Exhibit 3-13: Origin-Destination of Trips within Niagara-on-the-Lake (2006 TTS) ................. 31 Exhibit 4-1: Niagara-on-the-Lake Peer Review Systems ....................................................... 35 Exhibit 5-1: Estimated Niagara-on-the-Lake Population by Area ........................................... 39 Exhibit 5-2: Comparison of Senior Population and Transit Ridership .................................... 40 Exhibit 5-3: Trips made by older adults within and between Old Town and Virgil ................. 41 Exhibit 7-1: Option 2 Estimates of Cost, Ridership and Revenue .......................................... 50 Exhibit 7-2: Option 3A Estimates of Cost, Ridership and Revenue ....................................... 51 Exhibit 7-3: Option 3B Estimates of Cost, Ridership and Revenue ....................................... 52 Exhibit 7-4: Option 4 Estimates of Cost, Ridership and Revenue .......................................... 53 SEPTEMBER 2010 iv IBI GROUP TOWN OF NIAGARA-ON-THE-LAKE - TRANSIT NEEDS SURVEY 1. Introduction The Town of Niagara-on-the-Lake retained IBI Group in August 2010 to conduct a transit needs survey study with the primary objective of determining the need for a transit service in the Town. As a product of this analysis, the Town wished to understand what the transit options might be to address the identified need, if any, and also to understand the Niagara Region’s initiative to introduce a network of inter-municipal services between the various communities in the region and what the impact might be on the Town. There have been a number of local initiatives by business groups and the Town to respond to requests from residents and businesses for some form of transit service to promote greater mobility within the town. At the same time, the Town has recently worked with a local firm and a service club to financially offset the cost of taxi services, with limited success. The Town, alone, currently offers tokens at a reduced rate to seniors and youth to offset the cost of taxi fares. However, these initiatives have been viewed as short term and the Town now wishes to determine what it should be doing as a longer term strategy and what solutions are feasible. As part of the demand study, the work program has included: Conducting a telephone survey of 500 residents supplemented by a web-based and hard-copy surveys and stakeholder consultations to assess attitudes and needs for transportation alternatives in the Town; Determining what the potential demand may be in terms of number of users, user profiles, travel patterns and destinations of the community through analysis of planning data, travel information and the results of the surveys; Reviewing existing transit initiatives in the Town and Niagara Region; and, Providing potential direction and alternatives to meet the needs of town residents and businesses. Currently, the Town does not provide a conventional, fixed-route transit service. However, with an aging population, the potential of expanded inter-municipal transit services, and a growing tourist market, there is a need to consider expanded mobility options for residents, business owners and employees in Niagara-on-the-Lake. The following report provides a summary of the study’s findings, strategy options and recommendations. SEPTEMBER 2010 1 IBI GROUP TOWN OF NIAGARA-ON-THE-LAKE - TRANSIT NEEDS SURVEY 2. Background and Context This section presents some background information and demographic trends of the municipality of Niagara-on-the-Lake as well as a review of the transportation context within the Town and across the Niagara Region including existing transit services, and both current and planned initiatives for inter-municipal links between neighbouring communities. 2.1 Location The Town of Niagara-on-the-Lake is located in the northeast section of the Regional Municipality of Niagara, which is composed of 12 municipalities, including the larger cities of St. Catharines, Niagara Falls, and Welland
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