DOCSLIB.ORG

Annual Report and Accounts 2009 Operating and Financial Review Financial Statements

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Annual Report and Accounts 2009 Operating and Financial Review Financial Statements ANNUAL REPORT AND ACCOUNTS 2009 OPERATING AND FINANCIAL REVIEW FINANCIAL STATEMENTS 2 Group overview 52 Consolidated income statement 4 Measuring our performance 53 Consolidated statement against our strategy of recognised income 5 Chairman’s statement and expense 7 Chief Executive’s 54 Consolidated balance sheet operating review 55 Consolidated cash flow 26 Finance Director’s review statement 56 Notes to the consolidated financial statements 98 Independent auditors’ report 100 Group financial summary 101 Company balance sheet REPORT OF THE DIRECTORS 102 Notes to the Company financial statements 32 Board of Directors 108 Independent auditors’ report 34 Corporate governance 109 Glossary 42 Directors’ remuneration report 110 Shareholder information 48 Directors’ report 111 Financial calendar 51 Directors’ responsibilities 112 Find out more about First FIRSTGROUP PLC OPErating AND FINANCIAL REVIEW About First FirstGroup plc is the leading transport operator in the UK and North America with annualised revenues of over £6 billion a year. We employ some 136,000 staff throughout the UK and North America and transport more than 2.5 billion passengers a year. Our core values of safety and customer service are at the heart of our business and underpin everything we do. There is no higher priority than the safety and security of our passengers and our staff. FirstGroup Annual Report and Accounts 2009 1 FIRSTGROUP PLC Group overview TRANSFORMING TRAVEL OUR VALUES First wants to lead the way in transforming the Our core values, which underpin way people travel and the way they feel about everything that we do, are: public transport. • Safety: By aiming for the top in everything we do – and If you cannot do it safely – don’t do it! helping each other – we can deliver the highest • Customer service: levels of safety and service and give greater Delivering our promise. customer and employee satisfaction. FIRST STUDENT FIRST TRANSIT FIRST SERVICES GREYHOUND S E SS E BUSIN NORTH AMERICA: We built on the success of our North American business with the acquisition of Laidlaw International, Inc. This transformational acquisition established us as the market leader in North America and gives us the scale and opportunities to generate increased value and returns and create a solid platform for future growth. The four FirstGroup America businesses – First Student, First Transit, First Services and Greyhound – operate across the US and Canada. First Student is the largest provider First Transit is one of the largest First Services is the largest private Greyhound is the only national of student transportation in North private sector providers of transit sector provider of vehicle maintenance provider of scheduled intercity coach America with a fleet of approximately management and contracting, and ancillary support services in the transportation services in both the 60,000 yellow school buses, carrying managing public transport systems US. We provide fleet maintenance for US and Canada. Based in Dallas, 4 million students every day across on behalf of city transit authorities. public sector customers such as the Greyhound provides scheduled the US and Canada. We are one of the largest providers Federal Government, cities and fire and passenger services to approximately of airport shuttle bus services in the police departments. We also provide 3,100 destinations throughout the US US and also manage call centres, a range of support services including and Canada carrying over 22 million paratransit operations and other light vehicle maintenance, logistics support passengers annually. transit activities. and facilities management to public and private sector clients including the ABOUT US US Navy and US Air Force. 60,000 Operates some Maintains over 3,100 yellow school buses 7,000 buses 50,000 vehicles destinations 4m Manages and operates in Operates in 22m students to and from passengers school every day 235 locations 150 locations per year Y STATISTICS 68,000 15,500 3,500 9,000 E employees employees employees employees K FIND OUT MORE ON PAGE 9 FIND OUT MORE ON PAGE 11 FIND OUT MORE ON PAGE 11 FIND OUT MORE ON PAGE 12 2 FirstGroup Annual Report and Accounts 2009 OPErating AND FINANCIAL REVIEW REVENUE ADJUSTED OPERATING PROFIT1 UK Bus £1,182.0m UK Bus £134.0m UK Rail £2,121.5m UK Rail £94.2m North America £2,224.1m North America £246.1m Greyhound £642.4m Greyhound £48.5m Other £17.3m 1 Excludes £25.3m of Group items UK BUS UK RAIL S E SS E BUSIN We are the UK’s largest bus operator running more than one in five of all local We are the UK’s largest rail operator, running nearly a quarter of the passenger bus services. A fleet of nearly 9,000 buses carries some 3 million passengers rail network and carrying over 285 million passengers a year. a day in more than 40 major towns and cities. We have a strong, balanced portfolio and we are the only operator to run every The majority of our operations are in urban areas where the bus is the most type of overground rail service in the UK, from high speed intercity trains and effective means of tackling traffic congestion. We continue to develop and overnight sleeper services to local branch lines, regional and commuter services promote effective partnerships and we are working with local authorities and and open access, light rail and freight operations. other stakeholders to provide punctual and reliable services for our customers through Punctuality Improvement Partnerships, bus priority and other traffic We operate four passenger rail franchises – First Capital Connect, First Great management schemes. Western, First ScotRail and First TransPennine Express – and one open access operator, First Hull Trains. We also operate rail freight services through First GBRf, and operate the Croydon Tramlink network on behalf of Transport for London carrying nearly 28 million passengers a year. ABOUT US 3m 285m passengers every day passengers a year We operate more than We operate one quarter one in five of all local 26,500 of the UK passenger 13,500 bus services employees rail network employees Y STATISTICS E K FIND OUT MORE ON PAGE 13 FIND OUT MORE ON PAGE 17 FirstGroup Annual Report and Accounts 2009 3 FIRSTGROUP PLC Measuring our performance against our strategy We are the leading transport operator in the UK and North America. Our strategy is to provide safe, reliable, innovative and sustainable services and to increase shareholder value through profitable growth in our core markets. The continued strength and resilience of the Group is the result of our strategy to build a balanced portfolio of operations. The Group continues to benefit 31.4% 38.2% 26% from a diverse revenue stream increase in revenue increase in adjusted reduction in which is balanced between to £6,187.3m operating profit to £497.5m Lost Time Injuries contract-backed and passenger revenues. It is this diversity that mitigates the impact of an uncertain economic environment. Together with the management actions we have 37.7% 18.8% >90% already started to implement, increase in adjusted increase in adjusted basic contract retention the Group will continue to build EBITDA to £772.2m earnings per share to 48.6p in First Student on its market leading position and deliver a strong operating and trading performance. 2009 2008 Revenue (£m) 6,187.3 4,707.6 Adjusted operating profit1 (£m) 497.5 360.1 Operating profit (£m) 371.1 267.5 Adjusted profit before taxation1 (£m) 326.4 249.0 Profit before taxation (£m) 200.0 151.9 Adjusted basic EPS1 (pence) 48.6 40.9 Basic EPS (pence) 30.2 27.7 Adjusted EBITDA2 (£m) 772.2 560.8 Adjusted EBITDA: interest cover3 4.5x 5.0x Net debt4 (£m) (2,503.5)5 (2,161.0) 1 Before amortisation charges, non-recurring bid costs, other non-recurring items and profit on disposal of properties 2 Adjusted operating profit plus depreciation 3 Adjusted EBITDA divided by the net of finance costs and investment income 4 Net debt is stated excluding accrued interest 5 After adverse foreign exchange movements of £614.9m Results for the year to 31 March 2009 include a full year contribution from the Laidlaw businesses compared to only a six month contribution in 2008 4 FirstGroup Annual Report and Accounts 2009 MARTIN GILBERT OPErating AND FINANCIAL REVIEW Chairman’s statement I am delighted to report another strong performance from the Group, delivering continued growth and solid results despite the more challenging economic backdrop. While the current macro-economic conditions present short term Across our business trading has been strong. Adjusted basic challenges they also highlight the strength and resilience of our earnings per share increased by 18.8% to 48.6p (2008: 40.9p). business. As a result of our strategy to build a balanced portfolio The Board is recommending a final dividend, subject to approval of operations we now have some 50% of Group revenues secured by shareholders, of 12.7p making a full year payment of 18.75p, an under medium term contracts providing a visible revenue stream increase of 10%. It will be paid on 21 August 2009 to shareholders and insulation against a fast changing economic environment. Our on the register on 17 July 2009. In line with the Board’s previously strategy to deliver long term sustainable growth in the UK and North stated dividend commitment, this is now the fifth consecutive year America has ensured that the Group is not solely dependent on one that we have increased dividends by 10%, representing an increase market or operating division. of £8.2m in the year on a like for like basis and is supported by strong performance in the year from the Group’s resilient and stable We have a clear strategy to provide safe, high quality and reliable portfolio of operations.
Load more

Recommended publications
  • GM Bus Reform Consultation PDF 2 MB
    Public Document GREATER MANCHESTER HOUSING PLANNING AND ENVIRONMENT OVERVIEW AND SCRUTINY DATE: Thursday, 11th June, 2020 TIME: 10.00 am VENUE: Microsoft Teams Meeting ADDITIONAL SUPPLEMENTARY AGENDA WITH ADDITIONAL MEETING PAPER 10. GM BUS REFORM CONSULTATION 1 - 34 Report by Kate Brown and Emma Flynn TfGM providing Members with an update on the approach, methodology and outputs of the Proposed Franchising Scheme following the public consultation close on 8 January 2020. This Supplementary agenda with Bus Reform Consultation was issued 05.06.20 on behalf of Julie Connor, Secretary to the Greater Manchester Combined Authority, Churchgate House, 56 Oxford Street, Manchester M1 6EU BOLTON MANCHESTER ROCHDALE STOCKPORT TRAFFORD BURY OLDHAM SALFORD TAMESIDE WIGAN Please note that this meeting will be livestreamed via www.greatermanchester-ca.gov.uk, please speak to a Governance Officer before the meeting should you not wish to consent to being included in this recording. This page is intentionally left blank Agenda Item 10 Housing, Planning & Environment Overview & Scrutiny Committee Date: Thursday 11 June 2020 Subject: Bus Reform Consultation Report of: GMCA Solicitor and Monitoring Officer PURPOSE OF REPORT Following the report to the Housing, Planning and Environment Overview and Scrutiny Committee on 23 September 2019, setting out the proposed approach to a consultation on a Proposed Franchising Scheme for Greater Manchester, this report provides an update on the approach, methodology and outputs of the consultation following its close on 8 January 2020. Reports on the outcome of the consultation process will be considered by Greater Manchester Combined Authority at its meeting on 26 June 2020 and comments or recommendations made by this Committee regarding the consultation process will be reported to that meeting.
    [Show full text]
  • Firstgroup Plc Half-Yearly Results for the Six Months to 30 September 2009
    Embargoed until 07:00hrs on Wednesday 4 November 2009 FIRSTGROUP PLC HALF-YEARLY RESULTS FOR THE SIX MONTHS TO 30 SEPTEMBER 2009 GOOD PERFORMANCE UNDERPINNED BY DIVERSE, RESILIENT PORTFOLIO AND COST REDUCTION PROGRAMME • Robust results against a tough economic backdrop • 50% of Group revenues contract backed – greater insulation against fast changing economy • Cost reduction actions largely mitigate impact on operating profit of increased fuel costs and reduced Greyhound revenues • Increase in hedged fuel costs this year c.£100m – set to recover in 2010/11 • Cost reduction programme implemented – annual savings of at least £200m • Demonstrated ability to flex operating models to match changing demand • On course to achieve cash generation targets – £100m per annum to reduce net debt • Debt duration now extended to 6.4 yrs, no major re-financing requirement until 2012 • Actions taken ensure Group is well placed for future economic recovery NORTH AMERICA – 75% OF REVENUES FROM CONTRACT BUSINESSES • First Student: o Strong contract retention >90% o Good progress with margin improvement programme • First Transit: o Good margin development and new contract wins GREYHOUND – FLEXING BUSINESS MODEL TO PROTECT REVENUE PER MILE • Revenue trends stabilising, beginning to show some improvement towards end of Q2 • Matching supply to demand through flexible business model – mileage reduced by 13% UK BUS – STEADY PERFORMANCE, CONTINUED REVENUE GROWTH • Like-for-like passenger revenue growth up 2.4% • Management actions ensure profits in line with our
    [Show full text]
  • Welcome to Midlothian (PDF)
    WELCOME TO MIDLOTHIAN A guide for new arrivals to Midlothian • Transport • Housing • Working • Education and Childcare • Staying safe • Adult learning • Leisure facilities • Visitor attractions in the Midlothian area Community Learning Midlothian and Development VISITOr attrACTIONS Midlothian Midlothian is a small local authority area adjoining Edinburgh’s southern boundary, and bordered by the Pentland Hills to the west and the Moorfoot Hills of the Scottish Borders to the south. Most of Midlothian’s population, of just over 80,000, lives in or around the main towns of Dalkeith, Penicuik, Bonnyrigg, Loanhead, Newtongrange and Gorebridge. The southern half of the authority is predominantly rural, with a small population spread between a number of villages and farm settlements. We are proud to welcome you to Scotland and the area www.visitmidlothian.org.uk/ of Midlothian This guide is a basic guide to services and • You are required by law to pick up litter information for new arrivals from overseas. and dog poo We hope it will enable you to become a part of • Smoking is banned in public places our community, where people feel safe to live, • People always queue to get on buses work and raise a family. and trains, and in the bank and post You will be able to find lots of useful information on office. where to stay, finding a job, taking up sport, visiting tourist attractions, as well as how to open a bank • Drivers thank each other for being account or find a child-minder for your children. considerate to each other by a quick hand wave • You can safely drink tap water There are useful emergency numbers and references to relevant websites, as well as explanations in relation to your rights to work.
    [Show full text]
  • North Rocky View
    NORTH ROCKY VIEW Circle of Supports January 2018 For copies or changes, email: [email protected] Crisis Housing Addictions Support Crisis Support Services Inn from the Cold—403.263.8384 Alberta Addiction and Mental Health: Calgary Drop-In & Rehab Centre—403.263.5707 Airdrie Office—403.948.3878 Community Links— 403.945.3900; toll-free The Mustard Seed Shelter—403.723.9422 1.866.332.2322 or 1.866.303.2642 1.866.945.3905. Salvation Army Centre of Hope— 403.410.1111 Alcoholics Anonymous—403.777.1212 Community Links Beiseker—1.866.912.7272 YW Mary Dover House—403.705.0315 Al-Anon Information Services—403.266.5850 Airdrie Urgent Care—403.912.8500 Distress Centre—403.266.4357 Distress Centre — 403.266.HELP (4357) Red Cross Housing Program at 403.541.6119 Distress Center ConnecTeen—403.264.8336 Boys and Girls Club of Airdrie— 403.948.3331; toll-free 1.877.948.3331 Counselling Services Distress Centre—403.266.HELP (4357) Mental Health—403.948.3878 or Children’s Cottage Crisis Line: 403.233.CARE Affordable Housing & Rental Supplements 1.877.652.4700 (2273) Airdrie Housing—contact Community Links at Community Links — 403.945.3900 or Kids Help Phone 24 hr 1.800.668.6868 403.945.3900 or 1.866.945.3905 1.866.945.3905 AHS Mental Health Helpline-1.877.303.2642 Calgary Housing Company-587.390.1200 Private Psychologists— Check Local Listings Rocky View Foundation (seniors)-403.945.9724 East Side Counselling– 403.299.9696 24-7 Crisis Services Family Violence Services Senior Services Emergency Services—911 Alberta Supports Contact Centre—1.877.644.9992
    [Show full text]
  • RURAL EAST LOTHIAN BUS GROUP (RELBUS) Response to CMA Merger
    RURAL EAST LOTHIAN BUS GROUP (RELBUS) response to CMA Merger Investigation: Completed acquisition by East Coast Buses Limited of the east coast operations of First Scotland East Limited. 1. What do you expect to be the outcome of this merger on bus services in the area? There is already a VASTLY improved level of service to passengers as a result of East Coast Buses Ltd (ECB) having acquired the operations of First Scotland East Ltd. in East Lothian. RELBUS hopes that the merger will be allowed to proceed in the interests of passengers. This covers every aspect of operations viz: Reliability: Because of reduced maintenance facilities at First’s Musselburgh depot, for economic reasons, and the general age of the fleet (some vehicles used on all day service were 17 years old) the reliability of First services was appalling, with drivers often booking buses off service mid journey as a previously logged fault had not been attended to. Because of the location of the Musselburgh depot (North Berwick depot had no spare buses) such breakdowns were rarely replaced resulting in gaps in service and abandoned passengers en route. It was not uncommon for a gap of two hours to occur in the hourly service in evenings, Sundays and through to Edinburgh. It was literally a daily occurrence for such breakdowns to occur. With ECB, their fleet is generally newer, and certainly in superb condition and breakdowns in service are very rare and indeed I personally have not become aware of any. Cleanliness of buses First’s buses were only rarely cleaned both externally and internally.
    [Show full text]
  • Notes of Meeting Title Date/Time East Lothian Bus Forum Tuesday 29Th
    Notes of Meeting Title Date/time East Lothian Bus Forum 3rd meeting Main Hall, Town House, Haddington Tuesday 29th April 2014 at 1530 Present: Name Organization Name Organization Michael Veitch (Chair) East Lothian Council Margaret Libberton East Lothian Council Donald Grant East Lothian Council Dave Berry East Lothian Council Jim Gilles East Lothian Council Gary Scougall Eve Coaches Jim Goodfellow East Lothian Council Ross Prentice Prentice Coaches Andrew Mclellan East Lothian Council Mike Steven Lothian Buses Alex Macaulay SESTRAN Richard Perryman Perryman Buses John Dunlop DVSA Neil McNaught First Bus Ross Wyllie DVSA John Scott First Bus Iain Whyte Colin Beattie MSP Barry Turner RELBUS Morag Haddow Sustaining Dunbar Philp Immirzi RELBUS Jacquie Bell Dunbar Community Robert Bryson North Berwick Community Council/Rebus Council Alison Cosgrove Dunpender Community Malcolm Baker North Berwick Community council Council Amber Moss East Lothian Council Apologies: Ray Montgomery East Lothian Council Peter Forsyth East Lothian Council Ian Dalgleish East Lothian Council Bill Campbell Lothian Buses Willie Innes East Lothian Council Item Comment Action 1 Michael opened the meeting and welcomed everyone. Briefly outline the press release of the charter at Prentice yard with buses from the 5 operators and the press. MV Drew attention o the notes of the last meeting JB raise she had sent in apologises for the last meeting AMc AM pointed out that in the last minutes that AM should have been AMc AMc in the action column with regard to display cabinets ‘at bus stops 2 Common Charter-making it work MV handed over to BT to talk about the charter.
    [Show full text]
  • Eighth Annual Market Monitoring Working Document March 2020
    Eighth Annual Market Monitoring Working Document March 2020 List of contents List of country abbreviations and regulatory bodies .................................................. 6 List of figures ............................................................................................................ 7 1. Introduction .............................................................................................. 9 2. Network characteristics of the railway market ........................................ 11 2.1. Total route length ..................................................................................................... 12 2.2. Electrified route length ............................................................................................. 12 2.3. High-speed route length ........................................................................................... 13 2.4. Main infrastructure manager’s share of route length .............................................. 14 2.5. Network usage intensity ........................................................................................... 15 3. Track access charges paid by railway undertakings for the Minimum Access Package .................................................................................................. 17 4. Railway undertakings and global rail traffic ............................................. 23 4.1. Railway undertakings ................................................................................................ 24 4.2. Total rail traffic .........................................................................................................
    [Show full text]
  • Notices and Proceedings 25 July 2014
    OFFICE OF THE TRAFFIC COMMISSIONER (NORTH EAST OF ENGLAND) NOTICES AND PROCEEDINGS PUBLICATION NUMBER: 2180 PUBLICATION DATE: 25 July 2014 OBJECTION DEADLINE DATE: 15 August 2014 Correspondence should be addressed to: Office of the Traffic Commissioner (North East of England) Hillcrest House 386 Harehills Lane Leeds LS9 6NF Telephone: 0300 123 9000 Fax: 0113 249 8142 Website: www.gov.uk The public counter at the above office is open from 9.30am to 4pm Monday to Friday The next edition of Notices and Proceedings will be published on: 08/08/2014 Publication Price £3.50 (post free) This publication can be viewed by visiting our website at the above address. It is also available, free of charge, via e-mail. To use this service please send an e-mail with your details to: [email protected] Remember to keep your bus registrations up to date - check yours on https://www.gov.uk/manage-commercial-vehicle-operator-licence-online NOTICES AND PROCEEDINGS General Notes Layout and presentation – Entries in each section (other than in section 5) are listed in alphabetical order. Each entry is prefaced by a reference number, which should be quoted in all correspondence or enquiries. Further notes precede sections where appropriate. Accuracy of publication – Details published of applications and requests reflect information provided by applicants. The Traffic Commissioner cannot be held responsible for applications that contain incorrect information. Our website includes details of all applications listed in this booklet. The website address is: www.gov.uk Copies of Notices and Proceedings can be inspected free of charge at the Office of the Traffic Commissioner in Leeds.
    [Show full text]
  • 20354 LN CU 05 LGJ Vo B7R YV3R6G7265A106185 Pn
    20354 LN CU 05 LGJ Vo B7R YV3R6G7265A106185 Pn 0512TLF6046 C45FL Aug-05 First Cymru (CW) 20354 Jun-07 allover white 20356 res CV 55 ABN Vo B7R YV3R6G7285A106186 Pn 0512TLF6047 C45FL Sep-05 First Cymru (CW) 20356 Jun-07 2001 First Coach 20357 M CV 55 ABK Vo B7R YV3R6G7265A106607 Pn 0512TLF6049 C45FL Sep-05 First Cymru (CW) 20357 Jun-07 allover white 20359 res CV 55 ACU Vo B7R YV3R6G72X5A106609 Pn 0512TLF6051 C45FL Sep-05 First Cymru (CW) 20359 Jan-11 2001 First Coach 20361 LN CV 55 ACY Vo B7R YV3R6G7285A107824 Pn 0512TLF6053 C45FL Sep-05 First Cymru (CW) 20361 Jan-11 2001 First Coach 20362 res CV 55 AFA Vo B7R YV3R6G72X5A107825 Pn 0512TLF6054 C45FL Sep-05 First Cymru (CW) 20362 Feb-11 2001 First Coach 20363 LN CV 55 ACZ Vo B7R YV3R6G7215A107826 Pn 0512TLF6055 C45FL Sep-05 First Cymru (CW) 20363 Jan-11 2001 First Coach 20364 res CV 55 AFE Vo B7R YV3R6G7255A107828 Pn 0512TLF6056 C45FL Sep-05 First Cymru (CW) 20364 Jun-07 2001 First Coach 20366 M CV 55 AFF Vo B7R YV3R6G7235A107830 Pn 0512TLF6059 C45FL Sep-05 Midland Bluebird (SE) 20366 Sep-12 20370 LN CV 55 AGY Vo B7R YV3R6G7205A108210 Pn 0512TLF6062 C45FL Sep-05 Midland Bluebird (SE) 20370 Sep-13 2001 First Coach 30829 w R649 HYG Vo OLY-56 YV3YNA412WC028923 Ar 9701/51 H43/29F Jul-98 Midland Bluebird (SE) 30829 Jan-14 2012 First 32221 LN LT 52 WUE Vo B7TL YV3S2G5133A002340 Pn 7962 H42/22F Nov-02 First Capital (LN) VNL32221 Sep-10 1997 First Primary 32222 M LT 52 WUG Vo B7TL YV3S2G5137A002342 Pn 7963 H42/22F Nov-02 First Capital (LN) VNL32222 Oct-10 2012 First 32223 M LT 52 WUH Vo B7TL YV3S2G5193A002357
    [Show full text]
  • Bdoy 2018 Score Sheet Final Version
    BDoY Blackpool 2018 Scoresheet Competitor Name Company Final Position Competitor Number Country Designation TfL Left Tail Swing Bay Bus Right Tail Swing Front Separation Test Lay-By Bus Test Bicycle Stop Line StopBus 1 StopBus 2 Right Turn Prom KnowledgeDriver Total 1 39 Ian FIELD Stagecoach East Scotland SCO STA N 100 150 100 130 220 90 120 190 190 110 128 1528 2 80 Anthony QUINN Stagecoach West ENG STA N 100 160 120 130 250 50 120 210 140 70 160 1510 3 75 Raj VISWANATHAN Go-Ahead London ENG GA Y 70 150 120 110 250 60 120 160 190 110 160 1500 4 27 Nicholas GRAHAM First Hampshire, Dorset & Berkshire ENG FIR N 80 170 70 130 220 50 120 190 190 110 136 1466 5 7 Graham HALL Stagecoach South East ENG STA N 50 170 80 130 230 50 120 190 190 110 144 1464 6 21 Delfino GOUVEIA DE FREITAS RATP Dev London ENG RATP Y 60 150 50 130 220 90 120 170 210 110 152 1462 7 88 David WHITEHEAD Stagecoach East Midlands ENG STA N 80 160 80 130 220 90 120 180 170 110 120 1460 8 83 Stephen APPIAH Go-Ahead London ENG GA Y 80 210 50 130 220 90 120 160 190 110 96 1456 9 20 Steven MCLEOD Lothian Buses SCO ALB N 60 130 100 80 250 90 120 180 210 110 120 1450 10 64 Daniel BAINES Stagecoach Yorkshire ENG STA N 80 150 60 130 230 90 120 190 210 70 120 1450 11 60 Toni BRADLEY First Glasgow SCO FIR N 100 150 100 100 220 50 120 160 190 110 144 1444 12 5 Terence MILES RATP Dev London ENG RATP Y 100 130 80 130 220 50 120 180 190 110 128 1438 13 29 Glenn FOSTER First Cymru WAL FIR N 40 190 90 110 220 90 120 170 210 70 128 1438 14 10 Adam KSIAZEK First Aberdeen SCO FIR N 30 170
    [Show full text]
  • INSTITUTE of TRANSPORT and LOGISTICS STUDIES WORKING
    WORKING PAPER ITLS-WP-19-05 Collaboration as a service (CaaS) to fully integrate public transportation – lessons from long distance travel to reimagine Mobility as a Service By Rico Merkert, James Bushell and Matthew Beck Institute of Transport and Logistics Studies (ITLS), The University of Sydney Business School, Australia March 2019 ISSN 1832-570X INSTITUTE of TRANSPORT and LOGISTICS STUDIES The Australian Key Centre in Transport and Logistics Management The University of Sydney Established under the Australian Research Council’s Key Centre Program. NUMBER: Working Paper ITLS-WP-19-05 TITLE: Collaboration as a service (CaaS) to fully integrate public transportation – lessons from long distance travel to reimagine Mobility as a Service Integrated mobility aims to improve multimodal integration to ABSTRACT: make public transport an attractive alternative to private transport. This paper critically reviews extant literature and current public transport governance frameworks of both macro and micro transport operators. Our aim is to extent the concept of Mobility-as-a-Service (MaaS), a proposed coordination mechanism for public transport that in our view is yet to prove its commercial viability and general acceptance. Drawing from the airline experience, we propose that smart ticketing systems, providing Software-as-a-Service (SaaS) can be extended with governance and operational processes that enhance their ability to facilitate Collaboration-as-a-Service (CaaS) to offer a reimagined MaaS 2.0 = CaaS + SaaS. Rather than using the traditional MaaS broker, CaaS incorporates operators more fully and utilises their commercial self-interest to deliver commercially viable and attractive integrated public transport solutions to consumers. This would also facilitate more collaboration of private sector operators into public transport with potentially new opportunities for taxi/rideshare/bikeshare operators and cross geographical transport providers (i.e.
    [Show full text]
  • My School Bus App First Student Canada Is Happy to Provide the My School Bus Application to Assist Parents with Receiving Updates for Their Child’S Bus Status
    Introducing the My School Bus App First Student Canada is happy to provide the My School Bus application to assist parents with receiving updates for their child’s bus status. This app does not track the route or student but does provide bussing status information (i.e. – late/cancelled) as First Student Canada will no longer be making phone calls for late/cancelled buses. Step One: Download the App Download the My School Bus app from the Apple App Store, on Google Play or scan the QR codes below. Make sure you download the First Student, Calgary Edition. QR Code QR Code Step Two: Find Your Child’s Bus Open the app and select All Buses Click Filter by School and find “STS” (Strathcona-Tweedsmuir School is listed in the app as “STS”) All STS buses will appear Find your child’s bus and tap the star to add your child’s bus to My Buses. For more information on bussing and transportation login to the MySTS parent portal: https://www.sts.ab.ca/mysts/bussing-and-transportation or email [email protected] Step 3: Status of Your Bus 1. Receive a push notification when the status of the bus(es) you ‘starred’ changes from on-time to delayed or canceled. Be sure to “allow” notifications from this app in your phone’s settings for this to work. 2. Tap My Buses in the app to see the status of your child’s bus. Comments provide additional info about the status of your child’s bus. For more information on bussing and transportation login to the MySTS parent portal: https://www.sts.ab.ca/mysts/bussing-and-transportation or email [email protected] .
    [Show full text]