An Introduction to the HSE / Health Service Executive

An introduction to the HSE / Health Service Executive

Item Type Report

Authors Health Service Executive (HSE)

Rights Health Service Executive

Download date 03/10/2021 20:44:58

Link to Item http://hdl.handle.net/10147/44535

Find this and similar works at - http://www.lenus.ie/hse Health Service Executive Health Service Executive Parkgate St. Business Centre, Oak House, Millennium Park, An introduction to the HSE Dublin 8 Naas, Co. Kildare

Tel: 01 635 2500 Tel: 045 880 400 www.hse.ie www.hse.ie Index Introduction The Health Service Executive (HSE) was An introduction to the HSE 2 established on January 1st 2005, and is Organisational Structure 6 charged with the management and delivery HSE Management Team 8 of health and personal social services in Chief Executive 9 Ireland. This booklet has been prepared to Office of the CEO 10 provide information on the HSE structures, Regional Health Forums 14 including the Management Team and their Expert Advisory Groups 15 key staff. It is designed to show who we are, Population Health 17 how we do our work, and how we intend to Primary, Community and Continuing Care 19 achieve our goal – the provision of a world Local Health Offices 20 class health care service. Local Health Managers 22 National Hospitals Office 27 Hospital Network Managers 30 Hospital Managers & Chief Executives 32 Human Resources 36 Finance 39 National Shared Services 41 ICT/ Procurement/ Estates 43 Corporate Planning and Control Processes/SPRI 44 Process and Operations/Pharmacy/Winter Initiative 45 Health Information & Quality Authority 46 The Department of Health and Children 47

1 An introduction totheHSE An introduction to the HSE An introduction to the HSE Transforming our services The Health Service Executive (HSE) was established in January 2005 as the Beginning now, and during the next five years or so, the goal of the Health single body responsible for meeting Ireland’s health and social care needs. Service Executive is to build a world class health service in Ireland. At the heart The HSE provides thousands of services to young and old, in hospitals, health of this transformation will be programmes that make it easier for people to facilities and in communities across the country. access quality services and easier for the HSE to deliver these quality services. To do this the HSE will simplify its business so that it can more easily monitor These services range from public health nurses treating older people in the what services are being delivered, and how. community to caring for children with challenging behaviour; from educating people how to live healthier lives, to performing highly-complex surgery; from While there are some challenging structural and process issues to address planning for major emergencies, to controlling the spread of infectious diseases. within the Irish Health Services, it is important to remember that, everyday, there are thousands of people delivering and receiving outstanding services around The largest employer in the State, the HSE employs more than 65,000 staff in the country. direct employment and a further 35,000 staff are employed by voluntary hospitals and bodies funded by the HSE. The budget of almost €12 billion is For example in a client survey 93% of patients said they were satisfied with the the largest of any public sector organisation. At some stage every year, service they received during their hospital stay. (Irish Society for Quality and everybody in Ireland will use one or more of the services provided by the staff of Safety in Healthcare (ISQSH)). the HSE. They are of vital importance to the entire population. At an operational level the biggest challenge facing the HSE is the speed with The establishment of the HSE represents the beginning of the largest which reliance on hospitals can be reduced and capacity to deliver care within programme of change ever undertaken in the Irish public service. Prior to this the community setting can be built. our health care services were delivered through a range of different agencies, each of which was independently answerable to the Department of Health and This emphasis must be changed by building a fully integrated and responsive Children. It was a complex structure that made it difficult to provide nationally local health service, so that people are confident that the vast majority of their consistent health services. This is despite the fact that the health budget has health needs can be provided outside hospitals. As community-based services been increasing rapidly from €3.7 billion in 1997 to almost €12 billion in 2006. are strengthened, the barriers that currently exist between hospital care and community care will begin to dissolve and the gap between the two services The decision of the Government to replace all these agencies with the HSE will disappear. signalled the start of a new era in Irish health care. Population and Health Status During the past four years our population has increased by more than 8%. There are now 4.2 million people living in Ireland, the highest since 1861. Some forecast that this will increase beyond 5 million in 10 years. Compared with our European neighbours we have a relatively young population; just 11% is over 65. However, in 30 years, 20% of the population will be over 65 and 40% will be over 50.

These changes are significant for two reasons. Firstly health costs increase as people get older. A recent study by NHS Scotland shows that health costs increase by 100% for people aged 50-54, 213% for people aged 65-69 and 400% for people aged 75-79.

2 3 An introduction totheHSE An introduction to the HSE Secondly, with age come increasing numbers with chronic illness. For example Our Priorities at the moment, despite our relatively favourable age profile, two out of three patients admitted as medical emergencies suffer from problems relating to The Health Service Executive is focusing on a number of key areas: their chronic illness and 5% of inpatients with chronic illness use 40% of all There will be increasing emphasis on Primary and Community Care and Health bed days. Promotion, by increasing preventative intervention to keep people healthy.

The patterns emerging in the USA and UK give us some indication of what lies In 2006, the HSE will be establishing 100 Primary Care Teams. Each team will ahead. In the USA, 78% of all health costs is used to treat people with chronic provide care, using multi disciplinary teams, to defined population groups of illness and in the UK, 80% of G.P. visits are by people with chronic illnesses. around 7,000 each. Next year a further 150 teams are planned, and so on until Also in the UK patients with chronic illness or complications use over 60% of around 500 teams are in place. hospital bed days. The HSE is also establishing Community Intervention Teams which can respond Diseases and illnesses such as Diabetes, Heart Failure, some Cancers, Chronic rapidly to meet the needs of people who, without help may have to be admitted Obstructive Pulmonary Disease, Dementia and Arthritis increase with age, and to hospital and also to facilitate earlier discharges. Investment will also be made many older people are living with more than one Chronic Disease. Lifestyle in improving the availability of diagnostic facilities within the community setting. factors such as smoking, alcohol, diet, obesity and inactivity are increasing the prevalence of chronic illness. The major changes to be made at community level will also be mirrored at hospital level. The hospital care system needs to be freed up so that it is better 25% of the population has a Chronic Disease and 60% of deaths are as a result positioned to focus on meeting acute, secondary and tertiary patient care of Chronic Disease. It is estimated that 2 out of 3 patients admitted as medical needs. To achieve this, hospital processes must be developed so that they can emergencies have exacerbations of chronic disease. operate more effectively.

In Ireland we have a breathing space of one or two decades before we face the The HSE has established a set of National Expert Advisory Groups which will be same challenges as other countries. The HSE must use this opportunity to bring led by clinicians and will bring together the expertise and knowledge of a broad true and lasting reform to the Irish health services and ensure it creates the best spectrum of people who are involved in planning, delivering and using services possible system to deal with all the challenges of the future. provided by the HSE. Each EAG will be dedicated to a specific area, the first four being: Mental Health, Diabetes, Children and Older People. If we do not reduce reliance on hospitals and begin to manage chronic illness in the community, where patients will actually experience better outcomes, the They will play a significant role in prioritising what specific improvements need to hospital system will become clogged and it will be increasingly difficult to be made, and how they should be implemented. They will champion national provide the appropriate services. consistency, influence policy and drive excellence.

At the HSE our task is to build a health and social care system that is sustainable and capable of delivering nationally consistent high quality services. To achieve this we must, with persistence and determination, radically change the way we do our business. This is what the health transformation programme is all about.

4 5 Organisational Structure Organisational Structure HSE Board Administrative Areas The services delivered by PCCC, NHO and Population Health are organised Liam Downey, Chairman Eugene McCague through the four administrative areas: HSE West, HSE South, HSE Dublin North Brendan Drumm, Chief Executive Michael McLoone East and HSE Dublin Mid Leinster. Niamh Brennan Joe Macri Donal de Buitleir Michael Murphy P.J. Fitzpatrick John A. Murray Maureen Gaffney Anne P. Scott

Organisational Structure

The HSE manages services through a structure designed to put patients and clients at the centre of the organisation.

Health and Personal Social Services are divided into three service delivery units:

• Population Health promotes and protects the health of the entire population; • Primary, Community and Continuing Care (PCCC) delivers health and personal social services in the community and other settings; • National Hospitals Office (NHO) provides acute hospital and ambulance services throughout the country.

Health & Personal Social Services

Population Health

PCCC

NHO

HSE West Limerick, Tipperary North, Clare, Galway, Mayo, Support Reform & Sligo, Roscommon, Leitrim, Donegal Services Innovation HSE South Kerry, Cork, Waterford, Wexford, Carlow, Kilkenny, Tipperary South HSE Dublin North East Dublin North, Louth, Meath, Cavan, Monaghan HSE Dublin Mid Leinster Dublin South, Wicklow, Kildare, Laois, Offaly, Longford, Westmeath 6 7 HSE ManagementTeam HSE Management Team HSE Management Team Chief Executive

Professor Brendan Drumm, Chief Executive Officer Chief Executive Officer – Professor Brendan Drumm Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500 Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500

Tommie Martin, National Director, Office of the CEO General Manager, CEO’s Office – Phil Shovlin Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500 Tel: 01 635 2500 Email: [email protected]

John O’Brien, National Director (Temporary) of National Hospitals Office Personal Assistant to CEO – Patricia Perry Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500 Tel: 01 635 2500 Email: [email protected]

Aidan Browne, National Director of Primary, Community and Continuing Care Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500 Advisors to the CEO

Dr. Patrick Doorley, National Director of Population Health Parkgate Business Centre, Parkgate Street, Dublin 8 Millennium Park, Naas, Co. Kildare Tel: 045 880 400 Primary Care – Seán McGuire Liam Woods, National Director of Finance Tel: 01 635 2500 Email: [email protected] Millennium Park, Naas, Co. Kildare Tel: 045 880 400 Performance Measurement – Maureen Lynott Laverne McGuinness, National Director of National Shared Services Tel: 01 635 2500 Email: [email protected] Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500 Strategic Communications – Karl Anderson Ann Doherty, National Director of Corporate Planning and Control Process Tel: 01 635 2500 Email: [email protected] Aras Slainte, Wilton Road, Cork Tel: 021 492 3616 Human Resources – Maura McGrath Martin McDonald, Acting National Director of Human Resources Tel: 01 635 2500 Email: [email protected] Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500

Michael Flynn, National Director of Internal Audit 1st Floor, Corrigan House, Fenian Street, Dublin 2 Tel: 01 611 4860

Brian Gilroy, Head of Estates Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2000

John O'Brien, National Director (Temporary), Winter Initiative 31/33 Catherine Street, Limerick Tel: 061 483 286

8 9 Office oftheCEO Office of the CEO Office of the CEO Quality and Risk Management The role of the Office of the CEO is to represent, advise and support the CEO in The Quality and Risk Management division is responsible for the development of carrying out his functions. The office has a number of key corporate functions a national integrated quality and risk management strategy, standards and including Board Affairs, Corporate & Parliamentary Affairs, Quality and Risk systems for the HSE, monitoring the implementation of the service delivery Management, Consumer Affairs, Communications and the Regional Health units and providing assurance to the CEO, the Board and the public. Offices as well as a range of cross directorate, governance and policy development functions including Expert Advisory Groups, Medical Education, Head of Division – Edwina Dunne Training & Research, Consultant Appointments, Cross-border Relations and Tel: 045 880 400 Email: [email protected] Special Reform Projects. Consumer Affairs National Director – Tommie Martin The Consumer Affairs division is responsible for developing best practice Parkgate Business Centre, Parkgate Street, Dublin 8 models of customer care, including a statutory complaints handling Tel: 01 635 2500 Email: [email protected] or [email protected] system, implementing the FOI and Data Protection Acts, and the statutory appeals system. Corporate & Parliamentary Affairs

Head of Division – Kilian McGrane Head of Division – Mary Culliton Tel: 01 635 2500 Email: [email protected] Tel: 045 880 400 Email: [email protected]

Parliamentary Affairs & Public Representations Board Liaison

The Parliamentary Affairs Division (PAD) manages the interface between the Board Secretariat – Ciara Mellett HSE and the Oireachtas by organising, developing and monitoring the efficient Tel: 01 635 2882 Email: [email protected] management of Parliamentary Questions (PQs) and representations from Oireachtas members. Audit Committee Secretariat – Mary-Jo Biggs Tel: 01 635 2501 Email: [email protected] Tel: 01 635 2876 Email: [email protected]

Manager of PAD – Helen Stokes Tel: 01 635 2500 Email: [email protected]

10 11 Office oftheCEO Office of the CEO National Communications Unit (NCU) The four Area Communications Managers work closely with the Network Managers, Primary Care and Continuing Care Assistant National Directors, The NCU is responsible for developing and managing the HSE’s internal and Local Health Office Managers and Regional Health Office Directors. They public communications initiatives and provides consultancy advice and support provide a range of communications services: press, internal and public to staff across the organisation. The NCU comprises the National Press Office, communications, and support the development of national communications Public, Internal and Corporate Communications, and an Area Communications policies and initiatives. Manager in each HSE Area.

Area Communications Manager – Dublin Mid Leinster – Dymphna Bracken Head of National Communications Unit – Joe Lennon Arden Road, Tullamore, Co. Offaly Tel: 01 635 2500 Email: [email protected] Tel: 057 935 9795 Email: [email protected]

Head of National Press Office and Media Relations – Alex Connolly Area Communications Manager – Dublin North East – Rosaleen Harlin Tel: 01 635 2840 Email: [email protected] HSE Dublin North East, Dublin Road, Kells, Co. Meath Tel: 046 928 0576 Email: [email protected]

Head of Public Communications – Fidelma Browne Tel: 01 635 2894 Email: [email protected] Area Communications Manager – South – Christine Eckersley Áras Slainte, Wilton Road, Cork Tel: 021 492 3776 Email: [email protected] Head of Internal Communications – Stephen McGrath Tel: 01 635 2092 Email: stephen_mcgrath@hse Area Communications Manager – West – Caitriona Meehan HSE West, Merlin Park, Galway Head of Corporate Communications – Lisa Clancy Tel: (091) 775 474 Email: [email protected] Tel: 01 635 2881 Email: [email protected]

12 13 Expert AdvisoryGroups Regional Health Forums Regional Health Forums Expert Advisory Groups (EAGs) There is a Regional Health Forum in each of the HSE Areas, made up of EAGs advise the HSE on the organisation and development of health and representatives from the relevant city and county councils. Each Forum makes personal social services. They enable health professionals and clinical experts, representations to the Health Service Executive on the range and operation of patients, clients and service user groups to play an active role in health care health and personal social services in their area. reform and operational policy development, and monitoring of policy implementation within the HSE.The first four EAGs will be established in The 4 Regional Health Forums are: October 2006 and other groups will be established in due course. • Regional Health Forum, Dublin Mid Leinster (40 members); • Regional Health Forum, Dublin and North-East (29 members); EAGs are centrally located within the organisation structure of the HSE. • Regional Health Forum, South (39 members); and Responsibility for the EAGs rests with the National Director, Office of the • Regional Health Forum, West (40 members). CEO, who is supported by a number of Assistant National Directors with responsibility for specific EAGs. Together, their role is to provide strategic Regional Health Offices leadership and expertise in the development and interpretation of national policy, strategies and service design. They will verify compliance with policy There are four Regional Health Offices, each led by a Director, and their and legislation, monitor appropriate resource utilisation and ensure national functions include: consistency in policy implementation. • Supporting the Regional Health Forums; • Facilitating work at an area level, including managing the interface with Assistant National Director, Chronic Disease, Office of the CEO – Oireachtas members; James Conway • Undertaking specific projects on behalf of the Office of the CEO. Tel: 045 882 599 Email: [email protected]

Contact details for the four Regional Health Offices are as follows: Assistant National Director, Children, Office of the CEO – Seamus Mannion Tel: 091 775 414 Email: [email protected] Ray Mitchell Dr. Seán Conroy Director, Regional Health Office Director, Regional Health Office Assistant National Director, Primary Care, Office of the CEO – HSE Dublin North East, HSE West, Mary O’Connell Dublin Road, Kells, Co. Meath Merlin Park, Galway Tel: 01 274 4271 Email: [email protected] Tel: 046 928 0621 Tel: 091 775 262 Fax: 046 9241784 Fax: 091 771 318 Assistant National Director, Social Inclusion, Office of the CEO – Email: [email protected] Email: [email protected] Alice O’Flynn Tel: 01 620 1703 Email: [email protected] John Cregan Ger Crowley Director, Regional Health Office Director, Regional Health Office Assistant National Director, Disabilities, Office of the CEO – James O’Grady HSE Dublin Mid Leinster, HSE South, Tel: 061 483 221 Email: [email protected] Clonminch, Tullamore, Áras Slainte, Co. Offaly Wilton Road, Cork Assistant National Director, Mental Health, Office of the CEO – Martin Rogan Tel: 057 935 7672 Tel: 021 492 3603 Tel: 045 882 537 Email: [email protected] Fax: 057 935 7660 Fax: 021 454 5748 Email: [email protected] Email: [email protected]

14 15 Population Health Expert Advisory Groups Assistant National Director, Older People, Population Health Office of the CEO – To be appointed. Population Health is responsible for promoting and protecting the health of the EAG Co-ordinator – Audrey Corcoran entire population and target groups, with particular emphasis on health Corrigan House, Fenian Street, Dublin 2 inequalities. It achieves this by positively influencing health service delivery and Tel: 01 676 3474 Email: [email protected] outcomes through strategy and policy. Population Health is responsible for immunisation programmes, infection control and the environmental health Consultant Appointments office and at local level its functions are organised through the LHOs and Hospital Networks. Administrator – Colette Vincent Corrigan House, Fenian Street, Dublin 2 National Director – Dr. Patrick Doorley Tel: 01 676 3474 Email: [email protected] Millennium Park, Naas, Co. Kildare Tel: 045 880 400 Email: [email protected]

Assistant National Director, Health Protection – Dr. Kevin Kelleher Health Protection ensures the public are protected from infectious diseases and from harm as a result of environmental hazards.

31-33 Catherine Street, Limerick Tel: 061 483 338 Email: [email protected]

Assistant National Director, Health Promotion – Catherine Murphy Health Promotion aims to improve and promote health. It works to address key health issues, including promoting mental health, smoking cessation, sexual health issues, promoting physical activity and nutrition programmes.

Eye, Ear & Throat Hospital, Western Road, Cork Tel: 021 492 1641 Email: [email protected]

Assistant National Director, Environmental Health – Martin Devine Environmental Health develops and monitors policy on areas impacting on environmental health.

Millennium Park, Naas, Co. Kildare Tel: 045 880 400 Email: [email protected]

16 17 Primary, Community& ContinuingCare Population Health Assistant National Director, Emergency Planning – Gavin Maguire Primary, Community & Continuing Care Emergency Planning ensures that the HSE is capable of responding to major emergencies. These may arise in different ways such as a major road or rail Primary Community and Continuing Care (PCCC) provides health and personal accident, storm flooding or infectious disease epidemic. social services in communities. This includes primary care, mental health, disability, children, youth and families, community hospital, continuing care Block B, The Civic Centre, Bray, Co. Wicklow services and social inclusion services. Services are delivered through 32 Local Tel: 01 274 4200 Email: [email protected] Health Offices (LHOs).

Assistant National Director, Strategic Planning & Evaluation – National Director – Aidan Browne Dr. Marie Laffoy Parkgate Business Centre, Parkgate Street, Dublin 8 Strategic Planning has a key role working with PCCC and the NHO in Tel: 01 635 2500 Email: [email protected] formulating plans to ensure an entire population health approach is adopted. Assistant National Director, Contracts – Pat O’Dowd Dr. Steeven's Hospital, Dublin 8 HSE Dublin Mid Leinster, Marlinstown Business Park, Mullingar, Co. Westmeath Tel: 01 635 2170 Email: [email protected] Tel: 044 933 0762 or 044 938 4400 Fax: 044 933 0763 Email: [email protected] or [email protected] Assistant National Director, Health Intelligence – Dr. Davida De La Harpe Health intelligence supports the use and development of knowledge to improve Assistant National Director, Planning, Monitoring and Evaluation – the health of the population. It includes information systems use, evidence Cate Hartigan based health care, and support for research and development. Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500 Email: [email protected] Mezzanine Floor, Stewarts Sports Centre, Palmerstown, Dublin 20 Tel: 01 642 6910 Email: [email protected]

Assistant National Director, Transition and Change – Patrick Lynch Transition and Change works with the Population Health Management Team to manage the transition from the former health board structures to the HSE, and to plan for the longer term change programme involved in developing the new population health function.

Unit 8/9 Manor Street Business Park, Manor St, Dublin 7 Tel: 01 868 2942 Email: [email protected]

18 19 Primary, Community& ContinuingCare Primary, Community & Continuing Care Four Area Assistant National Directors, service management, are responsible for Local Health Offices the efficient and effective delivery of high quality primary, community and The Local Health Office is often the first port of call for the public to access continuing care services to the population of each HSE Area. They also provide community services. There are 32 Local Health Offices in Ireland, each with a leadership and line management to the Local Health Managers. Local Health Manager. Each Local Health Manager works closely with the hospital managers in their geographic area to ensure that patient/client needs In order to ensure consistency across the 32 Local Health Offices and to utilise are met. This national focus ensures an integrated system and plays a central on a national basis the knowledge and perspective of the delivery system, each role in meeting the objective of delivering consistently high-quality services within Assistant National Director, Service Management, is assigned national each community. responsibility for designated service areas.

Assistant National Director, Service Management, Dublin North East – Tadhg O’Brien National Responsibility – Primary Care. HSE Dublin North East, Gilligan House, Louth County Hospital, Dundalk, Co. Louth Tel: 042 938 1384 or 042 938 1385 Email: [email protected] or [email protected]

Assistant National Director, Service Management, Dublin Mid Leinster – Jim Breslin National Responsibility – Children, Youth and Family, Palliative Care and Chronic Illness Millennium Park, Naas, Co. Kildare Tel: 045 882 597 or 045 882 577 Email: [email protected] or [email protected]

Assistant National Director, Service Management, South – Pat Healy National Responsibility – Older Persons and Social Inclusion. HSE South, Floor 2, Abbeycourt House, Georges Quay, Cork Tel: 021 492 3818 or 021 492 3957 Email: [email protected]

Assistant National Director, Service Management, West – Seamus McNulty National Responsibility – Mental Health and Disabilities. HSE West, Merlin Park Hospital, Galway Tel: 091 775 818 Email: [email protected]

20 21 Primary, Community& ContinuingCare Primary, Community & Continuing Care Local Health Managers Meath David Gaskin – Local Health Manager, Meath HSE Dublin North East Dublin Road, Kells, Co. Meath Tel: 046 928 0567 Email: [email protected] Dublin North West North of the Liffey as far as Clonsilla, St. Margaret's, Finglas, Blanchardstown, HSE Dublin Mid Leinster Glasnevin, Castleknock, Cabra Dun Laoghaire Bernadette Kiberd – Local Health Manager, Dublin North West Dun Laoghaire, Booterstown, Blackrock, Monkstown, Stillorgan, Sallynoggin, Millhouse Building, Ashtowngate, Dublin 15 Dalkey, Foxrock, Killiney, Cabinteely, Shankill, Loughinstown Tel: 01 869 3504 Email: [email protected] Jim Ryan – Local Health Manager, Dun Laoghaire North Central Dublin Block B, Civic Centre, Main Street, Bray, Co. Wicklow North of the Liffey to Ballymun, Beaumont, Santry, Drumcondra, Dollymount, Tel: 01 274 4202 Email: [email protected] Fairview, Clontarf Dublin South East Noel Mulvihill – Local Health Manager, North Central Dublin Ringsend, Sandymount, Ballsbridge, Ranelagh, Rathmines, Donnybrook, Irish Ballymun Civic Centre, Main Street, Ballymun, Dublin 9 Town, Rathgar, Milltown, Dundrum, Ballinteer, Sandyford, Kilternan Tel: 01 846 7344 Email: [email protected] David Walsh – Local Health Manager, Dublin South East North Dublin Vergemount Hall, Clonskeagh, Dublin 6 Balbriggan, The Naul, Skerries, Garristown, Oldtown, Lusk, Ballyboghill, Tel: 01 268 0315 Email: [email protected] Rush, Swords, Malahide, Portmarnock, Darndale, Baldoyle, Coolock, Raheny, Artane, Howth Dublin South City James’s Street, Harolds Cross, Terenure, Rathfarnham, Pat Dunne – Local Health Manager, North Dublin Churchtown, Ballyboden Swords Business Campus, Balheary Road, Swords Tel: 01 813 1867 Email: [email protected] Gerry O’Neill – Local Health Manager, Dublin South City Meath Community Unit, Heytesbury Street, Dublin 8 Cavan/Monaghan Tel: 01 408 5100 Email: [email protected] Leo Kinsella – Local Health Manager, Cavan/Monaghan Rooskey, Monaghan, Co. Monaghan Dublin South West Tel: 047 30483 Email: [email protected] Drimnagh, Crumlin, Walkinstown, Kilnamanagh, Tallaght, Fortunestown

Louth Adrian Charles – Local Health Manager, Dublin South West Ann Marie Hoey – Local Health Manager HSE Dublin/Mid-Leinster, 52 Broomhill Road, Tallaght, Dublin 24 Old St. Mary’s Hospital, Dublin Road, Drogheda, Co. Louth Tel: 01 463 2800 Email: [email protected] Tel: 041 983 2963 Email: [email protected]

22 23 Primary, Community& ContinuingCare Primary, Community & Continuing Care Dublin West Roscommon Palmerstown, Lucan, Chapelizod, Inchicore, Clondalkin, Milltown, Newcastle, Frank Murphy – Local Health Manager, Roscommon Saggart, Brittas 11 Hollywood Grove, Ballaghadereen, Roscommon Tel: 094 987 7842 Email: [email protected] Fergal Black – Local Health Manager, Dublin West Cherry Orchard Hospital, Ballyfermot, Dublin 10 Donegal Tel: 01 620 6276 Email: [email protected] Local Health Manager, Donegal – John Hayes HSE West, Iona Office Block, Upper Main Street, Ballyshannon, Co. Donegal Kildare/West Wicklow Tel: 071 983 4000 Email: [email protected] Martina Queally – Local Health Manager, Kildare/West Wicklow Oak House, Millennium Park, Naas, Co. Kildare Sligo/Leitrim Tel: 045 880 419 Email: [email protected] Pat Dolan – Local Health Manager, Sligo/Leitrim Manorhamilton, Co. Leitrim Wicklow Tel: 071 9820524 Email: [email protected] Hugh Kane – Local Health Manager, Wicklow Arklow Health Centre, Castlepark, Arklow Clare Tel: 0402 40957 Email: [email protected] Dr. Ann Hogan – Local Health Manager, Clare HSE West, Tobartaoscain, Ennis, Co. Clare Laois/Offaly Tel: 065 686 3666 Email: [email protected] Liam O’Callaghan – Local Health Manager, Laois/Offaly HSE Dublin/Mid-Leinster, Arden Road, Tullamore, Co. Offaly North Tipperary/East Limerick Tel: 057 935 9780 Email: [email protected] Bernard Gloster – Local Health Manager, North Tipperary/East Limerick Holland Road, Plassey, Castletroy, Limerick Longford/Westmeath Tel: 061 464 060/464 061 Email: [email protected] Jim Reilly – Local Health Manager, Longford/Westmeath HSE Dublin/Mid-Leinster, Primary Care Unit, St. Loman’s Hospital Complex Limerick Mullingar, Co. Westmeath John Hennessy – Local Health Manager, Limerick Tel: 044 939 5337 Email: [email protected] 31-33 Catherine Street, Limerick Tel: 061 483 277 Email: [email protected] HSE West HSE South Galway Priya Prendergast – Local Health Manager, Galway Cork – South Lee Merlin Park Hospital, Galway Gretta Crowley – Local Health Manager, Cork – South Lee Tel: 091 775 109 Email: [email protected] HSE South, Abbeycourt House, George’s Quay, Cork Tel: 021 492 3833 Email: [email protected] Mayo Frank Murray – Local Health Manager, Mayo Cork – North Lee St. Mary’s, Westport Road, Castlebar, Co. Mayo Dave Drohan – Local Health Manager, Cork – North Lee Tel: 094 904 9065 Email: [email protected] HSE South, Abbeycourt House, George’s Quay, Cork Tel: 021 492 3954 Email: [email protected]

24 25 National HospitalsOffice Primary, Community & Continuing Care West Cork National Hospitals Office Ger Reaney – Local Health Manager, West Cork Coolnagarrane, Skibbereen, Co. Cork A range of assessment, diagnosis, treatment and rehabilitation services are Tel: 028 40476 Email: [email protected] provided in Ireland’s hospitals. Designated national specialist services incorporate areas of care such as heart, lung and liver transplants, bone marrow transplants, spinal injuries, paediatric cardiac services, medical North Cork genetics, renal transplantation and haemophilia. Supra–regional services Ann Kennelly – Local Health Manager, North Cork include neurosurgery and cardiac surgery, as well as complex cancer Gouldshill House, Mallow, Co. Cork treatments and radiotherapy. Tel: 022 30248 Email: [email protected]

With the establishment of the National Hospitals Office (NHO), acute hospital Carlow/Kilkenny services are now managed on a single national basis. The NHO manages acute Anna Maria Lanigan hospital services in 53 hospitals nationally. It also provides Pre–hospital Local Health Manager, Carlow/Kilkenny Emergency Care Services (ambulance and emergency response services). HSE South, Lacken, Dublin Road, Kilkenny Tel: 056 778 4209 Email: [email protected] Acute hospitals play a key role in undergraduate and post–graduate training and education for medical and health service professionals. Hospitals are also South Tipperary involved in clinical and related research activities, involving close links with Seamus Moore universities and other third level institutions. Local Health Manager, South Tipperary St. Luke’s Hospital, Clonmel, Co. Tipperary National Director (Temporary) – John O’Brien Tel: 052 77015 Email: [email protected] Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500 Email: [email protected] Waterford Dermot Halpin – Local Health Manager, Waterford HSE South, Johnstown, Waterford Tel: 051 846 777 Email: [email protected]

Wexford Pauline Bryan – Local Health Manager, Wexford HSE South, Ely Hospital, Wexford Tel: 053 912 3522 Email: [email protected]

Kerry Tom Leonard – Local Health Manager, Kerry HSE, Rathass, Tralee, Co. Kerry Tel: 066 718 4549 Email: [email protected]

26 27 National HospitalsOffice National Hospitals Office Assistant National Director – Pre-Hospital Emergency Care – Frank McClintock Responsible for ensuring the delivery of an integrated high quality national ambulance service to the population, working with seven ambulance services and 93 ambulance stations nationwide.

Millennium Park, Naas, Co. Kildare Tel: 045 880 400 Email: [email protected]

Assistant National Director – Contracts and Utilisation – Tom Finn Tom’s role is to ensure optimum effectiveness and efficiency in the delivery of hospital services.

Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1600 Email: [email protected]

Assistant National Director – Quality, Risk and Consumer Affairs – Dr. Mary Hynes Mary ensures that issues of quality and risk management for hospital services are identified and managed.

Merlin Park Regional Hospital, Galway Tel: 091 775 404 Email: [email protected]

Assistant National Director – Planning and Development – Fionnuala Duffy Fionnuala is responsible for the planning and development of the acute hospital system in line with best practice.

Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1831 Email: [email protected]

28 29 Hospital NetworkManagers Hospital Network Managers Hospital Network Managers HSE Dublin Mid Leinster Adelaide & Meath Incorporating the Dublin Midlands Hospital Group National Children’s Hospital, Tallaght. Network Manager – John Bulfin Hospitals in Ireland are grouped into eight Hospital Groups – two in each Naas General Hospital. HSE, Arden Road, Tullamore, administrative area. Each network is managed by a Network Manager. Coombe Women’s Hospital. Co. Offaly Our Lady’s Hospital for Sick Tel: 057 935 9775 HSE South Children Crumlin. Email: [email protected] Waterford Regional Hospital. South Eastern Hospitals Group Midland Regional Hospital Mullingar. Wexford General Hospital. Network Manager – Richie Dooley Midland Regional Hospital Tullamore. St. Luke’s General Hospital, Kilkenny. HSE, Lacken, Dublin Road, Kilkenny Midland Regional Hospital Portlaoise. South Tipperary General Hospital. Tel: 056 778 4150 Our Lady’s Hospital, Cashel. Email: [email protected] St. Vincent’s, Elm Park. Dublin South Hospitals Group Lourdes Orthopaedic Hospital, St. Michaels, Dun Laoghaire. Network Manager – Louise McMahon Kilcreene. St. Colmcille’s Hospital, Mill Lane, Palmerstown, Dublin 20 Loughlinstown. Tel: 01 620 1740 Cork University Hospital. Southern Hospitals Group Network National Maternity Hospital, Email: [email protected] Erinville Hospital, Cork. Manager – Gerry O’Dwyer Holles Street. St. Mary’s Orthopaedic HSE, Áras Slainte, Wilton Road, Cork City of Dublin Skin & Cancer Hospital, Hospital, Cork. Tel: 021 492 3606/7 Hume Street. Mallow General Hospital. Email: [email protected] St. Luke’s Hospital. Kerry General Hospital. Royal Victoria Eye & Ear Hospital. Mercy University Hospital, Cork. St. James’s Hospital. Bantry General Hospital. South Infirmary-Victoria Hospital, Cork. HSE West Mid Western Regional Hospital, Mid Western Hospitals Group HSE Dublin North East Dooradoyle, Limerick. Network Manager – John O’Brien Our Lady Of Lourdes North Eastern Hospitals Group Mid Western Regional Maternity HSE, 31/33 Catherine Street, Limerick Hospital, Drogheda. Network Manager – Chris Lyons Hospital, Limerick. Tel: 061 483 556 Louth County Hospital, Dundalk. HSE, Kells, Co. Meath Mid Western Regional Hospital, Ennis. Email: [email protected] Cavan General Hospital. Tel: 046 928 0550 Mid Western Regional Hospital, Monaghan General Hospital. Email: [email protected] Nenagh. Our Lady’s Hospital, Navan. Mid Western Regional Orthopaedic Hospital, Croom. Mater Misericordiae Hospital. Dublin North East Hospitals Group St. John’s Hospital Limerick. Beaumont Hospital. Network Manager – Angela Fitzgerald Connolly Hospital, Blanchardstown. HSE, Mill Lane, Palmerstown, Sligo General Hospital. West and North West Rotunda Hospital. Dublin 20 Letterkenny General Hospital. Hospitals Group Children’s University Hospital, Tel: 01 620 1835 University College Hospital, Galway. Network Manager – Alan Moran Temple Street. Email: [email protected] Merlin Park Regional Hospital. HSE, Manorhamilton, Co. Leitrim Cappagh National Mayo General Hospital. Tel: 071 982 0427 Orthopaedic Hospital. Roscommon County Hospital. Email: [email protected] Portiuncula Hospital. 30 31 Hospital Managers&ChiefExecutives Hospital Managers & Chief Executives Hospital Managers & Chief Executives North Eastern Hospitals Group West & North West Hospitals Group Our Lady of Lourdes Hospital South Eastern Hospitals Group Southern Hospitals Group Drogheda, Co. Louth University College Hospital Galway Seamus O’Shea Waterford Regional Hospital Cork University Hospital Group Galway Tel: 046 907 8720 Dunmore Road, Waterford Wilton, Cork Bridget Howley Tel: 091 544 544 Patricia Sullivan Tony McNamara Louth County Hospital Tel: 051 848 000 Tel: 021 454 6400 Dundalk, Co. Louth Merlin Park Regional Hospital Róisín Maguire St. Luke’s General Hospital – Erinville Maternity Hospital Galway Tel: 042 933 4701 Freshford Road, Kilkenny Western Road, Cork Bridget Howley Tel: 091 775 775 Anne Slattery Tel: 021 427 5211 Cavan General Hospital Tel: 056 778 5000 Kevin Molloy – St. Mary’s Orthopaedic Hospital Mayo General Hospital Castlebar Tel: 049 437 6000 Wexford General Hospital Gurranabraher Cork Co. Mayo Tony Canavan Newtown Road, Wexford Tel: 021 430 3264 Monaghan General Hospital Tel: 0940 21733 Teresa Hanrahan Josephine O’Hagan – Mallow General Hospital Tel: 053 915 3000 Tel: 047 81811 Mallow Co. Cork Roscommon County Hospital Roscommon St. Joseph’s County Medical and Tel: 022 30300 Our Lady’s Hospital Susan Temple Maternity Hospital Navan, Co. Meath Kerry General Hospital Tel: 09066 26200 Clonmel, Co. Tipperary Seamus O’Shea Tralee, Co. Kerry Breda Kavanagh Tel: 046 907 8509 Margie Lynch Portiuncula Hospital Tel: 052 77000 Tel: 066 718 4000 Ballinasloe, Co. Galway Lourdes Orthopaedic Hospital Bridgetta McHugh Kilcreene, Co. Kilkenny Bantry General Hospital Tel: 09096 48200 Anne Slattery Bantry, Co. Cork Sligo General Hospital Tel: 056 778 5500 Ger Reaney The Mall, Sligo Tel: 027 50133 South Tipperary General & Our Sheila Smith Lady’s Hospital Cashel Tel: 071 917 1111 Mercy Hospital Cork Western Road, Clonmel, Grenville Place, Cork Letterkenny General Co. Tipperary Pat Madden Letterkenny, Co. Donegal Breda Kavanagh Tel: 021 427 1971 Sean Murphy Tel: 052 77000 Tel: 074 912 5888 South Infirmary Victoria University Hospital Old Blackrock Road, Cork Ger O‚Callaghan Tel: 021 492 6100

32 33 Hospital Managers&ChiefExecutives Hospital Managers & Chief Executives Mid-Western Hospitals Group Dublin South Hospitals Group Dublin Midlands Hospital Group Dublin North East Hospital Group Mid-Western Regional Hospital St. Vincent’s Hospital Adelaide & Meath Hospital Dooradoyle, Limerick Elm Park, Dublin 4 Inc. The National Children’s Hospital Mater Misericordiae University Mark Sparling Nicky Jermyn Tallaght, Dublin 24 Hospital Tel: 061 301 111 Tel: 01 277 4000 Michael Lyons Eccles St. Dublin 7 Tel: 01 414 2000 Brian Conlan Mid-Western Regional, St. Michaels Hospital Tel: 01 803 2000 Orthopaedic, Croom Dun Laoghaire, Co. Dublin Naas General Hospital Co. Limerick Seamus Murtagh Naas Co. Kildare Beaumont Hospital Anne Fitzpatrick Tel: 01 280 6901 Michael Knowles Beaumont Dublin 9 Tel: 061 397 276 Tel: 045 897 221 Liam Duffy St. Colmcille’s Hospital Tel: 01 809 3000 Mid-Western Regional, Loughlinstown, Co. Dublin Coombe Womens Hospital Maternity Hospital Tom Mernagh Dolphins Barn, Dublin 8 Connolly Hospital Ennis Road, Limerick Tel: 01 282 5800 Master - Dr. Chris Fitzpatrick Blanchardstown Eamonn Leahy Tel: 01 408 5200 Dublin 15 National Maternity Hospital Tel: 061 327 455 Shay Smyth Holles Street, Dublin 2 Our Lady’s’ Hospital for Tel: 01 646 5000 Mid-Western Regional Hospital, Master - Dr. Michael Robson Sick Children Ennis, Co. Clare Tel: 01 637 3100 Crumlin Dublin 12 Cappagh National Orthopaedic John Doyle Michael Lyons Hospital City of Dublin Skin & Tel: 065 682 4464 Tel: 01 409 6100 Finglas Dublin 11 Cancer Hospital Aidan Gleeson Mid-Western Regional Hospital Hume Street, Dublin 2 Midland Regional Hospital, Mullingar Tel: 01 834 1211 Nenagh, Co. Tipperary Robert Martin Co. Westmeath Gus Sheehan Tel: 01 676 6935 Trevor O’ Callaghan Children’s University Hospital Tel: 067 31491 Tel: 044 934 0221 Temple Street St. Luke’s Hospital Dublin 1 St. John’s Hospital Limerick Rathgar, Dublin 6 Midland Regional Hospital, Paul Cunniffe Tim Kennelly Lorcan Birthistle Tullamore, Arden Road, Tel: 01 878 4200 Tel: 061 462 222 Tel: 01 406 5000 Tullamore, Co. Offaly Peter Waters Rotunda Hospital Royal Victoria Eye & Ear Tel: 057 932 1501 Parnell Street, Dublin 1 Adelaide Road, Dublin 2 Master - Dr. Michael Geary Aida Whyte Midland Regional Hospital, Tel: 01 873 0700 Tel: 01 664 4600 Portlaoise, Co. Laois Declan McCormack St. James’s Hospital Tel: 057 862 1364 James Street, Dublin 8 Ian Carter Tel: 01 410 3000

34 35 Human Resources Human Resources Support Services Assistant National Director Professional Education & Development – John Magner There are six Support Services functions; Human Resources, Finance, National Lacken, Dublin Road, Kilkenny Shared Services, Information and Communications Technology, Procurement Tel: 056 778 4118 Email: [email protected] and Estates, which are designed to reduce cost, improve patient service and release human and financial resources for use in other parts of the HSE. Assistant National Director – Organisation Design and Development – Síle Fleming Human Resources Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1679 Email: [email protected] The HSE is the largest employer in the state, with 101,978 whole-time equivalent (WTE) employees as per December 2005. More than 67,000 – over Assistant National Director – Shared Services Transition – Willie Murphy 66% – are direct employees, the remainder are employed by agencies funded Manorhamilton, Co. Leitrim by the HSE. Tel: 071 982 0281 Email: [email protected]

The key role of HR is to ensure that the HSE has the right number of people, Assistant National Director – HR Transition – Dr. Vivienne Tegg with the right skills, in the right place, and at the right time. This involves Lacken, Dublin Road, Kilkenny managing staff turnover. It also requires focusing on staff training and paying Tel: 056 778 4148 Email: [email protected] particular attention to recruiting specialist disciplines. HR is also charged with working with representative bodies to maintain industrial peace, and is also There is an Assistant National Director of HR in each of the HSE Areas, who will responsible for the organisational design and development. This unit focuses on support service managers and provide quality assurance of HR services. developing and supporting an organisational structure and culture that is client/patient focused and empowers staff to realise their potential in a safe and Assistant National Director, Dublin Mid Leinster – Larry Bane healthy working environment. Leinster, Arden Road, Tullamore, Co. Offaly Tel: 057 934 6107 Email: [email protected] A/National Director of Human Resources – Martin McDonald Parkgate Business Centre, Parkgate Street, Dublin 8 Assistant National Director, Dublin North East – Rosarii Mannion Tel: 01 635 2500 Email: [email protected] Kells, Co. Meath Tel: 046 928 2764 Email: [email protected] Assistant National Director – Operations – John Smith Dr. Steeven’s Hospital, Dublin 8 Assistant National Director, South – Barry O’Brien Tel: 01 635 2255 Email: [email protected] Áras Slainte, Wilton Road, Cork Tel: 021 492 3633 Email: [email protected] Assistant National Director – Performance and Development – Jim Fleming 26 Harcourt Street, Dublin 2 Assistant National Director, West – Francis Rogers Tel: 01 475 4044 Email: [email protected] Manorhamilton, Co. Leitrim Tel: 071 982 0516 Email: [email protected]

36 37 Finance Human Resources Finance National Employment Monitoring Unit (NEMU) The National Employment Monitoring Unit is responsible, in conjunction with The overall aim of the Finance Directorate is to provide strategic and operational Service Managers, for monitoring and controlling employment levels and financial support and advice to the various streams of the Health Service provision of any necessary performance data. Executive in achieving the organisational goals of providing high quality, integrated health and personal social services. Head of NEMU – Mr. Frank O'Leary Oak House, Millennium Park, Naas, Co. Kildare The objectives of the finance team are to manage the finances of the HSE, to Tel: 045 880 400 Email: [email protected] deliver enhanced accountability and value for money, to develop a standardised Financial Management framework for the HSE. Nursing Services Director – Dr Siobhan O'Halloran Siobhan is the principal advisor to the HSE on Nursing and Midwifery issues.She National Director – Liam Woods works in collaboration with nursing and other professionals, Millennium Park, Naas, Co. Kildare the Senior Management Team and service managers to achieve Tel: 045 882 563 Email: [email protected] or [email protected] organisational objectives. Assistant National Director, Annual Financial Statements and Governance – Performance and Development, 36 Harcourt Street, Dublin 2 Valerie Plant Tel: 01 475 4044 Email: [email protected] Millennium Park, Naas, Co. Kildare Tel: 045 882 563 Email: [email protected]

Assistant National Director, Vote and Treasury – Paddy McDonald 31/33 Catherine Street, Limerick Tel: 061 483 314 Email: [email protected]

Assistant National Director of Finance, Corporate Reporting – Maureen Cronin Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1600 Email: [email protected]

Assistant National Director, Transition to Shared Services – Kieran Madden Arden Road, Tullamore, Co. Offaly Tel: 057 935 7550 Email: [email protected]

Assistant National Director, Capital and Value for Money – Mark Fagan Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1600 Email: [email protected]

38 39 National Shared Services Finance Assistant National Director, Dublin Mid Leinster – Declan Lyons National Shared Services Millennium Park, Naas, Co. Kildare Tel: 045 880 400 Email: [email protected] The introduction, development and establishment of a National Shared Services for the HSE is a major change transformation programme, and will bring with it Assistant National Director, Dublin North East – Stephen Mulvany unprecedented opportunities to deliver efficiencies and economies of scale Swords Business Campus, Co. Dublin through consolidation and standardisation of processing and support functions. Tel: 01 813 1800 Email: [email protected] The initial focus is to provide administrative support services in Finance, Information and Communications Technology, Human Resources and the Assistant National Director, South – Raymonde O’Sullivan Primary Care Reimbursement Service (GMS). Legal Services and Foreign Travel Cork Farm Centre, Wilton Road, Cork have also been included as part of this function. Tel: 021 492 3614 Email: [email protected] National Director – Laverne McGuinness Assistant National Director of Finance, West – Liam Minihan Parkgate St. Business Centre, Dublin 8 Merlin Park Regional Hospital, Galway Tel: 01 635 2500 Email: [email protected] and Tel: 091 775 441 Email: [email protected] [email protected]

Assistant National Director, Procurement – Sean Bresnan Swords Business Campus, Balheary Road, Swords, Co. Dublin Tel: 01 813 1853 Email: [email protected]

Assistant National Director, Primary Care Reimbursement Services – Paddy Burke Exit 5, M50, Finglas, Dublin 11 Tel: 01 834 3644 Email: [email protected]

Assistant National Director, Finance – Damian Casey Parkgate St. Business Centre, Parkgate St., Dublin 8 Tel: 01 635 2921 Email: [email protected]

Assistant National Director, HR – Brian Kirwan Dr. Steevens Hospital, Dublin 8 Tel: 01 635 2420 Email: [email protected]

40 41 National Shared Services Assistant National Director, Business Development and Customer Relations – Information and Communication Technology (ICT) ICT/ Procurement/ Estates/Audit Kevin McConville Swords Business Campus, Balheary Road, Swords, Co. Dublin ICT provides essential support for all administrative and support services and, Tel: 01 813 1820 Email: [email protected] increasingly, patient care delivery. It embraces all voice, video and data communications technologies and provides one central management point for all purchases of hardware, software, telecommunications, ICT development and Assistant National Director, ICT – Paul McSweeney advisory services. Dr. Steevens Hospital, Dublin 8 Tel: 01 6352735 Email: [email protected] A National Director of Information and Communication Technology will be appointed in 2006. Assistant National Director, Operations – Joe Ryan Dr. Steevens Hospital, Dublin 8 Procurement Tel: 01 6352000 Email: [email protected] Procurement ensures that the HSE maximises its purchasing power. A Head of Procurement will be appointed in 2006.

Estates Estate Management manages the organisation's €10 billion capital infrastructure and the annual capital plan.

Head of Estates – Brian Gilroy Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2000 Email: [email protected]

Internal Audit National Director – Michael Flynn 1st Floor Corrigan House, Fenian St, Dublin 2 Tel: 01 611 4860 Email: [email protected]

Audit is responsible for ensuring that a comprehensive programme of audit work is carried out annually throughout the HSE. The purpose of this work is to provide assurance that controls and procedures are operated in accordance with best practice and with the appropriate regulations. The HSE Audit Committee monitors the work of the Audit Directorate.

42 43 P&O/ Pharmacy/WinterInitiative CPCP/ SPRI Corporate Planning and Control Processes Process and Operations This Directorate is responsible for driving corporate planning by adopting best The Head of Process and Operations will ensure co-ordination of major practice processes and methodologies and providing a project management programmes of reform and better sequencing of the HSE's initiatives capability. The Directorate is responsible for leading the preparation of the HSE's and resources. Corporate and Service Plans and ensuring that the HSE complies with its legislative requirements in relation to planning and monitoring. Head of Process and Operations – Seán Hurley Áras Slainte, Wilton Road, Cork National Director of Corporate Planning and Control Process – Ann Doherty Tel: 021 492 3601 Email: [email protected] Aras Slainte, Wilton Rd, Cork Tel: 021 492 3616 Corporate Pharmaceutical Unit Strategic Planning, Reform The Pharmaceutical Unit promotes best practice across the organisation in relation to the use of drugs and medical devices. It will be responsible for and Implementation (SPRI) evaluating the many schemes that exist in relation to the provision of drugs and SPRI is the new dedicated unit within the HSE designed to support the devices for patients. organisation in advancing the reform programme. Initially SPRI will focus on projects that support better integration so that people can access the services Head of the Corporate Pharmaceutical Unit – Prof. Kamal Sabra they need quickly and easily. Parkgate Business Centre, Parkgate Street, Dublin 8 Tel: 01 635 2500 Email: [email protected] Chairperson – Maureen Lynott Parkgate St. Business Centre, Dublin 8 Winter Initiative Project Team Tel: 01 635 2970 Email: [email protected] The purpose of the Winter Initiative is to ensure that the extra demands placed on the health system during the winter season do not result in a reduction Manager – Yvonne O’Neill in the quality of services we provide to our clients, particularly in relation to Tel: 01 635 2500 Email: [email protected] A+E Departments. The initiative will involve a coordinated approach from the National Hospitals Office, Primary Community and Continuing Care, and SPRI deals with the strategic planning, reform and implementation aspects of Population Health. national initiatives and events that will have a significant impact on patient care. They engage with many parts of the organisation and recommend action plans National Director (Temporary) – John O'Brien for consideration by the CEO and senior management team. 31/33 Catherine Street, Limerick Tel: 061 483 286 Email: [email protected]

44 45 The DepartmentofHealth&Children Health Information & Quality Authority Health Information & Quality Authority The Department of Health & Children A key policy aim of the Health Strategy, Quality and Fairness (2001) is to deliver The Department of Health and Children has a dual role in the new structure high quality services that are based on evidence supported best practice. In which includes focussing on strategic and policy issues (by reducing its order for the reformed health service to base planning and policy making on involvement in day to day matters) and having ultimate responsibility for holding world–class standards, it is essential to ensure that high quality information is the service delivery system to account for its performance. available to the system. The Health Information and Quality Authority will be established to achieve this aim. The Department’s mission is: To support, protect and empower individuals, families and their communities to The Minister has established the interim Health Information and Quality Authority achieve their full health potential by putting health at the centre of public policy (iHIQA), which is making the administrative and organisational plans for HIQA's and by leading the development of high quality, equitable and efficient health establishment in 2006, under primary legislation. and personal social services.

HIQA's mandate will apply to the public, voluntary and private sectors. The Department will provide leadership as a champion for "health" across all sectors. To achieve this it will continue to work in partnership with, and also to The key areas of responsibility for HIQA will be: provide leadership to, the healthcare system in the provision of health and • Developing health information systems; personal social services. • Promoting and implementing structured programmes of quality assurance; • Overseeing accreditation; The Department’s role is to support the Minister and the democratic • Developing health technology assessment; and process by: • Reviewing and reporting on selected services. Formulating policy underpinned by an evidence-based approach and providing direction on national health priorities ensuring that quality and value for money HIQA will work in co–operation with a wide range of parties, including Patients, are enhanced through the implementation of an evidence-based approach Clients and Carers, Health Professionals, Academic Institutions and underpinned by monitoring and evaluation. International Bodies. Protecting the interests of patients and consumers and supporting practitioners The public can expect HIQA's role to inform them on what standard of service and professionals to practise to the highest standards by providing a prudent to expect, assure them on what standards of care are being delivered, and and appropriate regulatory framework. empower them to get involved in the planning and review of service delivery. Providing effective stewardship over health resources by demanding Chief Executive – Dr. Tracey Cooper accountability for achieving outcomes including financial, managerial and Interim Health Information and Quality Authority clinical accountability, and by providing the frameworks, including enhanced 7 Eastgate Avenue, Eastgate, Little Island, Co. Cork service planning at national level to improve the overall governance of the Tel: 01 635 4118 or 021 230 4162 health system. www.hiqa.ie Fulfilling obligations in relation to EU, WHO, Council of Europe and other international bodies and the continued implementation of the co-operation agenda decided by the North-South Ministerial Council.

Department of Health and Children Hawkins House, Hawkins Street, Dublin 2 Tel: 01 635 4000 Fax: 01 635 4001 Locall: 1890 200 311 www.doh.ie 46 47 Notes

HSE infoline: 1850 241850 www.hse.ie

This booklet was compiled by HSE Public Communications Tel: 01 635 2894 Email: [email protected]

For updates, check the online edition on www.hse.ie