NCHD Information Booklet V6
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Noca Quality Improvement Champion Award 2021
NOCA QUALITY IMPROVEMENT CHAMPION AWARD 2021 The NOCA ‘Quality Improvement Champion Award’ recognises an individual or team who has made best use of national or local clinical audit data to improve patient care in their hospital/hospital group/healthcare organisation. Contents ENTRIES ......................................................................................................................... 3 RECIPIENTS OF THE CHAMPION AWARDS ................................................................... 6 ENTRY 1 - WINNER ............................................................................................................... 8 ENTRY 2 ............................................................................................................................ 11 ENTRY 3 ............................................................................................................................ 16 ENTRY 4 ............................................................................................................................ 22 ENTRY 5 ............................................................................................................................ 25 ENTRY 6 ............................................................................................................................. 27 ENTRY 7 – HIGHLY COMMENDED .................................................................................. 30 ENTRY 8 – HIGHLY COMMENDED .................................................................................. 33 ENTRY 9 ............................................................................................................................ -
Better Services for Patients Time 4 Us
Health Matters Vol. 4 Issue 1 Spring 2008 Item Type Report Authors Health Service Executive (HSE) Rights Health Service Executive Ireland Download date 30/09/2021 21:58:05 Link to Item http://hdl.handle.net/10147/45763 Find this and similar works at - http://www.lenus.ie/hse New Hygiene Vaccine Delivery HfH Premiers in Campaign Success Crumlin Patients to question staff New system saves money and Our Lady’s Hospital, Crumlin on hand washing improves safety launches HfH Programme p9 p15 p18 KdajbZ ) >hhjZ& Heg^c\ '%%- =ZVai]NationalbViiZgh Staff Newsletter of the Health Service Executive Integrated System Can Deliver Better Services for Patients Time 4 Us Parents in Galway enjoy more recent review of how public With this approach, health services > Increases in the number of day inpatients could be treated in an quality time with children hospitals admit, treat and (within and between hospital and cases (the average in Ireland is 12 alternative to an acute hospital). p 24 A discharge patients has found community) are connected together per cent below the OECD average); The review highlights that these that patients would spend less time in seamlessly, delays between services > More discharge planning (currently practices are already working well hospital, and receive a better service, if are reduced and patients receive a no discharge date is planned for 83 in a number of Irish hospitals and all public hospitals adopted practices better service. per cent of patients); introducing them to all public hospitals that are the norm in other advanced The review recommends: > Bringing patients into hospital on the could be done relatively quickly. -
HBS08958 Group Laboratory Manager 1 Group Laboratory Manager Job Specification & Terms and Conditions Job Title and Grade Gr
Group Laboratory Manager Job Specification & Terms and Conditions Job Title and Grade Group Laboratory Manager (Grade Code 393X) Campaign Reference HBS08958 Closing Date Wednesday, 12th August 2020 at 12 noon Proposed Interview Due to the urgent requirement of this post interviews will take place as soon as possible Date (s) once the closing date has passed. This means that you may be called forward for interview at very short notice. Taking up A start date will be indicated at job offer stage. Appointment Location of Post University Limerick Hospital Group There is currently one permanent whole-time vacancy available in University Hospital Limerick. A panel may be formed as a result of this campaign for University Limerick Hospital Group from which current and future, permanent and specified purpose vacancies of full or part- time duration may be filled. Informal Enquiries Mary Donnellan O’Brien Email: [email protected] Tel: 061 – 482937 Details of Service UL Hospitals Group comprises six different hospital sites: • University Hospital Limerick (UHL) • University Maternity Hospital Limerick (UMHL) • Nenagh Hospital • Ennis Hospital • Croom Orthopaedic Hospital • St. John’s Hospital (Voluntary) The six sites collectively function as one single hospital system. We provide a range of emergency, surgical and medical services on an inpatient and outpatient basis to a population of over 473,000 people in the Mid-West. UL Hospitals Group provides a service to the people of Limerick, Clare and North Tipperary. The group reports to the Acute Hospitals Division of the HSE and is governed by an interim Board of Directors, an Executive Management Team led by the CEO supported by five Directorates (Medicine, Peri-Operative, Child & Maternal Health, Diagnostics and Operational Services) who are accountable for the operation of services across the sites. -
The Ombudsman and Public Hospitals
The Ombudsman and the Public Hospitals The Ombudsman is Impartial Independent A free service 2 Who is the Ombudsman and what does the Ombudsman do? Peter Tyndall is the Ombudsman. The Ombudsman can examine complaints about the actions of a range of public bodies, including public hospitals. All hospitals providing public health services come within the Ombudsman’s remit. The Ombudsman can examine complaints about how hospital staff carry out their everyday administrative activities when providing public health services. These include complaints about delays or failing to take action. However, there are certain complaints that the Ombudsman cannot examine. These include complaints about: private health care regardless of where it is provided and clinical judgment by the HSE (diagnoses or decisions about treatment Is the Ombudsman independent? Yes. The Ombudsman is independent and impartial when examining complaints. 1 What can I complain to the Ombudsman about? You can complain about your experience in dealing with a hospital. This might include, among other issues, a hospital: applying an incorrect charge failing to follow approved administrative procedures, protocols or reasonable rules failing to communicate clearly failing to seek your informed consent to a procedure keeping poor records failing to respect your privacy and dignity having staff who are rude or unhelpful or who discriminate against you being reluctant to correct an error failing to deal with your complaint in accordance with the complaints process. 2 Which -
Newer Version Available
General Practice Messaging Standard Version 3.0 Health Information and Quality Authority Newer version available General Practice Messaging Standard Version 3.0 May 2014 Copyright notice: The HL7 standard is protected by copyright. In order to use the standard and associated documents your organisation needs to be a member of the HL7 organisation, details at www.hl7.org . 1 General Practice Messaging Standard Version 3.0 Health Information and Quality Authority Date Version Change March 2010 1.0 First Version of Standard November 2011 2.0 See Appendix 7 for change history May 2014 3.0 See Appendix 7 for change history Newer version available General Practice Messaging Standard Version 3.0 Health Information and Quality Authority About the Health Information and Quality Authority The Health Information and Quality Authority (HIQA) is the independent Authority established to drive high quality and safe care for people using our health and social care services. HIQA’s role is to promote sustainable improvements, safeguard people using health and social care services, support informed decisions on how services are delivered, and promote person-centred care for the benefit of the public. Newer version available The Authority’s mandate to date extends across the quality and safety of the public, private (within its social care function) and voluntary sectors. Reporting to the Minister for Health and the Minister for Children and Youth Affairs, the Health Information and Quality Authority has statutory responsibility for: . Setting Standards for Health and Social Services – Developing person-centred standards, based on evidence and best international practice, for those health and social care services in Ireland that by law are required to be regulated by the Authority. -
Dublin Mid Leinster
HSE Dublin Mid-Leinster Regional Service Plan 2012 Regional Director of Operations HSE Dublin Mid-Leinster Oak House Millennium Park Naas Co. Kildare Tel: 045 882597 Email: [email protected] The DML Regional Service Plan is based on the HSE National Service Plan 2012 submitted to the Minister for Health on 23 December 2011 and approved on 13 January 2012 Contents Introduction from the Regional Director of Operations .......................................................2 Resource Framework.............................................................................................................10 Finance....................................................................................................................................................................10 Capital Programme – Improving our Infrastructure..................................................................................................11 Human Resource and Workforce Management.......................................................................................................12 Monitoring and Measuring NSP2012.......................................................................................................................15 NSP 2012 Performance Scorecard..........................................................................................................................16 Improving Quality and Delivering Safe Services ................................................................17 Service Delivery......................................................................................................................21 -
The Hospice Friendly Hospitals Programme
The Hospice Friendly Hospitals Programme Overview 2007-2013 Foreword This report describes how care for people who die in Irish hospitals is planned and provided for; and how those processes evolved over the period 2007-2013. The report details a journey and we do not claim to have reached journey’s end. The ‘Hospice Friendly Hospitals’ (HFH) programme, as an aspiration or an idea, meets with very little resistance. Its aim - to transform the culture of hospital care for dying patients is a shared and transparent aim which we believe has now made its way into Irish discourse. While the aim may be agreeable, the means for change are not so straightforward. Culture change is not simple; the very founding premis being that those who are a part of and members of a particular culture are often the last to see what is good, and what is not so good about a system. Rather people carry on doing these good things and not so good things as they represent ‘the way things are done around here’. Culture is a powerful maintenance mechanism precisely because of its shared and unquestioned beliefs and values. THE HOSPICE FRIENDLY HOSPITALS PROGRAMME HOSPITALS THE HOSPICE FRIENDLY HFH set out to introduce newer ways of doing things, to (re)introduce core values, to question and unsettle some of the assumptions and to provide support, tools and forums. As an example, in her introduction to the HFH standards President Mary McALeese gave us a vision of a ‘care-full death’. We believe a narrative approach is crucial to communicate and record some of the complexity of this type of programme. -
Activity in Acute Public Hospitals in Ireland ANNUAL REPORT 201
Activity in Acute Public Hospitals in Ireland ANNUAL REPORT 201 Health Research and Information Division December 2013 2 METADATA Title Activity in Acute Public Hospitals in Ireland Annual Report, 2012 Creator Health Research and Information Division (HRID), The Economic and Social Research Institute (ESRI) Subject Key words – free text: Hospital discharge activity, acute hospital, public hospital Summary Description This is a report on in-patient and day patient discharges from acute public hospitals participating in the Hospital In-Patient Enquiry (HIPE) scheme in 2012. Discharge activity is examined by type of patient and hospital, and by demographic parameters (such as age and sex). Particular issues of relevance to the Irish health care system covered in the report relate to the composition of discharges by medical card and public/private status. Discharges are also analysed by diagnoses, procedures, major diagnostic categories, and diagnosis related groups. Maternity discharges are examined separately from other discharges. The analysis is presented at the national level and is also disaggregated by Health Service Executive (HSE) administrative areas. Publisher Economic and Social Research Institute Contributors Health Research and Information Division, Economic and Social Research Institute, Health Service Executive, and the Department of Health Date First published December 2013 Type Report Identifier ISBN Language en – English Coverage National, HSE administrative areas Rights Downloadable from www.esri.ie Version 1.0 (December 2013) File 2012_AsOf_0913_V20_CLOSE_ANN Please note that there is the potential for minor revisions to the data set analysed in this report. Please check online at www.esri.ie for information on updates. ACKNOWLEDGEMENTS The production of this annual report requires commitment and hard work from many individuals. -
NPE Process User Guide
NPE Process Guide for Hospitals National Patient Experience Survey Process Guide for Hospitals NPE Survey Process Guide for Hospitals National Patient Experience Survey Process Guide Reference No: 001_PG Revision No: 04 Author: National Patient Experience Survey team Approved by: Rachel Flynn, Director of Health Information and Standards Effective from: May 2019 Review date: May 2021 NPE Survey Process Guide for Hospitals National Patient Experience Survey contact details For queries regarding the hospital sub-processes, please contact: Contact: Yvonne Cantwell (ICT Senior Projects Manager, HSE) Email: [email protected] Phone: 087 2431237 Contact: June Boulger, HSE Lead, National Patient Experience Survey Programme Email: [email protected] Phone: 086 8069829 NPE Survey Process Guide for Hospitals Table of contents 1. Introduction .......................................................................................... 5 1.1 What is the National Patient Experience Survey?.................. ............................................. 5 1.2 How does the survey work? ............................................................................................. 5 1.3 What role do hospitals play in implementing the NPE Survey? ............................................ 5 2. NPE Contact Dataset .............................................................................. 6 2.1 NPE Eligibility Criteria ...................................................................................................... 6 2.2 What information should -
Minor Injury Clinics Rapid Access to Efficient and Convenient Treatment and Advice
Minor Injury Clinics Rapid access to efficient and convenient treatment and advice www.irishlifehealth.ie Minor Injury Clinic Efficient and Convenient Minor injury clinics give rapid access to efficient and convenient treatment and advice on minor injuries including sports injuries such as fractures and dislocations and illnesses such as fever and infection. Our approved network of walk-in clinics Private covers 18 locations nationwide. HSE County Clinic Cork Affidea ExpressCare, The Elysian The Mercy Injury Unit, Gurranabraher Mallow Injury Unit, Mallow General Hospital Bantry Injury Unit, Bantry General Hospital Clare Ennis Injury Unit, Ennis Hospital Dublin Affidea ExpressCare, Tallaght, Dublin 24 Children’s Hospital Ireland at Connolly, Blanchardstown, Dublin 15 Laya Health & Wellbeing Clinic, Cherrywood, Dublin 18 Mater Smithfield Rapid Injury Clinic, Dublin 7 St. Columcille’s Injury Unit, Loughlinstown Affidea ExpressCare Northwood, Santry, Dublin 9 Galway Laya Health & Wellbeing Clinic, Briarhill, Galway Kildare Affidea ExpressCare at Vista Primary Care Centre Limerick St. John’s Injury Unit, St. John’s Hospital Louth Dundalk Injury Unit, Louth County Hospital Monaghan Monaghan Injury Unit, Monaghan Hospital Roscommon Roscommon Injury Unit, Roscommon University Hospital Tipperary Nenagh Injury Unit, Tyone Clinic Opening Hours Affidea ExpressCare Times may vary due to Covid-19 pandemic Affidea Naas is closed until further notice Laya Health and Wellbeing Clinics Open 365 days a year 10am to 10pm CHI Urgent Care Centre Open 10am to 5pm Mon-Fri HSE Injury Units Opening times vary, see hse.ie What’s Treated Below is a list of the type of issues that are treated in a Minor Injury Clinic. For confirmation that they can treat your injury and any age restrictions, we recommended you check directly with the clinic in advance. -
Management Data Report September 2020
September 2020 Management Data Report Heat Map: Performance RAG Rating Finance RAG Rating HR - Absence HR - Indicative Workforce Red > 10% of target Red • ≥ 0.75% Red • > 4% Red • > 1.5% of target Amber > 5% ≤ 10% of target Yellow/Amber • ≥ 0.10% to < 0.75% Amber • ≥3.7%<4.0% Amber • > 0.5% ≤1.5% of target Green ≤ 5% of target Green • < 0.10% Green • <3.7% Green • ≤ 0.5% of target Grey No result expected Contents Acute Hospitals Services Population Health and Wellbeing Data Coverage Issues NSP KPI Overview 4 Population Health and Wellbeing (metrics are quarterly) 92 Data coverage issues Acute Services 188 Inpatient Cases 8 Community Healthcare Services Data coverage issues Community Healthcare 190 Daycase Cases 10 Primary Care 96 Emergency Discharges 12 Social Inclusion 106 Elective Discharges 14 Palliative Care 109 Maternity Discharges 16 Mental Health 111 Inpatient Discharges greater or equal to 75 years 17 CAMHS Waiting List 116 Daycase Discharges greater or equal to 75 years 19 Older Persons 117 Level GI 21 Disabilities 121 Level dialysis 23 National Services Level chemo 24 PCRS 124 Inpatient & Day Case Profiles 26 National Screening Service All Emergency Presentations 28 National Screening Service 128 New ED Attendances 30 Finance Return ED Attendances 31 Gross Debtor Days for Private Charges 130 Injury Units 32 Service Level Arrangements 131 Other Emergency Presentations 33 Net Expenditure by Division 132 Births 34 Hospital Groups 133 Outpatient Attendances (New & Return) 35 CHOs 136 Adult In Patient Waiting List 37 National -
HIPE Instruction Manual 2021
H.I.P.E. Hospital In-Patient Enquiry 2021 INSTRUCTION MANUAL For use with the HIPE Portal January 2021 V1.0 Healthcare Pricing Office INSTRUCTIONS FOR THE CODER Before you begin, make sure you have the following (which are available from the Healthcare Pricing Office): 10 th Edition ICD-10-AM/ACHI/ACS classification: 5 Volume book set or iEBook ICD-10-AM/ACHI/ACS training material (as issued at training courses) HIPE Instruction Manual Irish Coding Standards Record summary sheets (if required) Also have for reference Medical Dictionary e.g. Dorland’s M.I.M.S. - Index of Drugs For definitions of all HIPE variables please refer to the HIPE Data Dictionary at www.hpo.ie HIPE IT systems Please ensure you are set up with passwords and access for the HIPE portal system . Also ensure that you have access to the HIPE Meta Data Services (MDS) application to apply for ward registration and consultant number requests HIPE Support Clinical Coding Queries: Please submit by email with as much detail as possible to [email protected]. Remove any identifying information. HIPE Data Requests & Statistics: To access HIPE information please email: [email protected] with details of your information requirements. Consultant Number Requests: To add a HIPE number for a consultant applications can be made through the HPO Meta Data Services (MDS) Web app. For registering on MDS please contact [email protected] HIPE Software Support: Queries relating to HIPE software can be submitted to [email protected] HIPE Training Requests & Queries: Any queries relating to HIPE training can be submitted to [email protected] HIPE Ward Registration : Applications for registration of wards can be submitted though the HPO Meta Data Services (MDS) Web app.