DOCSLIB.ORG

Management Data Report September 2020

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text

Load more

September 2020 Management Data Report Heat Map: Performance RAG Rating Finance RAG Rating HR - Absence HR - Indicative Workforce Red > 10% of target Red • ≥ 0.75% Red • > 4% Red • > 1.5% of target Amber > 5% ≤ 10% of target Yellow/Amber • ≥ 0.10% to < 0.75% Amber • ≥3.7%<4.0% Amber • > 0.5% ≤1.5% of target Green ≤ 5% of target Green • < 0.10% Green • <3.7% Green • ≤ 0.5% of target Grey No result expected Contents Acute Hospitals Services Population Health and Wellbeing Data Coverage Issues NSP KPI Overview 4 Population Health and Wellbeing (metrics are quarterly) 92 Data coverage issues Acute Services 188 Inpatient Cases 8 Community Healthcare Services Data coverage issues Community Healthcare 190 Daycase Cases 10 Primary Care 96 Emergency Discharges 12 Social Inclusion 106 Elective Discharges 14 Palliative Care 109 Maternity Discharges 16 Mental Health 111 Inpatient Discharges greater or equal to 75 years 17 CAMHS Waiting List 116 Daycase Discharges greater or equal to 75 years 19 Older Persons 117 Level GI 21 Disabilities 121 Level dialysis 23 National Services Level chemo 24 PCRS 124 Inpatient & Day Case Profiles 26 National Screening Service All Emergency Presentations 28 National Screening Service 128 New ED Attendances 30 Finance Return ED Attendances 31 Gross Debtor Days for Private Charges 130 Injury Units 32 Service Level Arrangements 131 Other Emergency Presentations 33 Net Expenditure by Division 132 Births 34 Hospital Groups 133 Outpatient Attendances (New & Return) 35 CHOs 136 Adult In Patient Waiting List 37 National Ambulance Service 138 Adult Day Case Waiting List 38 Health and Well being 139 Child In Patient Waiting List 40 Primary Care (Total) by CHO 140 Child Day Case Waiting List 41 Primary Care (excl Social Inclusion) by CHO 141 Outpatient Waiting List 42 Primary Care (Social Inclusion) by CHO 142 GI Waiting List 44 Mental Health by CHO 143 Urgent Colonoscopy 46 Social Care (Older Persons Total) by CHO 144 ED PET - All Patients 48 Palliative Care by CHO 145 ED PET - Patients over 75 years 49 Social Care (Older Persons) by CHO 146 ED Patients who leave before completion of Treatment 50 Social Care (Disabilities) by CHO 147 ALOS excluding over 30 days 51 Health and Wellbeing by CHO 148 Medical ALOS 53 Support Services 149 AMAU within 6 hours 54 PCRS 150 Acute Medical Admissions 55 Demand Led Schemes 151 Emergency Re-admissions: Medical 57 Net Expenditure (Pay) 152 Surgical ALOS 59 Net Expenditure (Non Pay) 153 Surgical Day of Admission 60 Net Expenditure (Income) 154 Laparoscopic Cholecystectomy 62 Income by Category 155 Hip Fracture Surgery 64 Agency & Overtime 156 Emergency Re-admissions: Surgical 65 Human Resources Delayed Transfer of Care 67 Employment by Service Area 160 HCAI - Hospital acquired S. Aureus infection 69 Employment by Staff Group 161 HCAI - Hospital acquired C. Difficile infection 71 Employment by Administration/Section 38 162 Number of New Cases of CPE 73 Employment by HG & CHO 164 Cancer rapid access within recommended timeframe 75 WTE by Hospital Group Absence 175 Cancer Services - Breast 77 Absence Rates by Service / Staff Category & Division YTD 176 Cancer Services - Lung 81 Absence Rates by CHO and Divisions YTD 177 Cancer Services - Prostate 84 Absence by Staff Category 182 Cancer Services - Radiotherapy 86 EWTD Acute Hospitals 184 NAS 88 EWTD Mental Health Services 185 National Ambulance Service NSP KPI Overview 89 EWTD Disability Services 186 Data used in this report refers to the latest performance information available at the time of publication Acute Services 3 NSP KPI Overview Reporting Period September 2020 Outturn Reporting Target/EA Target/EA % Var YTD V Activity YTD % Var YTD V Previous Year Performance Activity / KPI Frequency Full Year YTD Activity YTD Tgt/EA YTD SPLY SPLY Jun-20 Jul-20 Aug-20 Sep-20 Discharge Activity Inpatient M-1M 635,532 645,037 427,360 369,380 -13.6% 422,951 -12.7% 45,496 51,198 48,313 0 Inpatient Weighted Units M-1M 641,751 636,992 422,282 377,342 -10.6% 423,857 -11.0% 44,470 50,130 46,177 0 Day case (includes dialysis) M-1M 1,106,491 1,142,437 769,881 583,277 -24.2% 736,980 -20.9% 67,550 83,307 76,825 0 Day case Weighted Units (includes dialysis) M-1M 1,085,928 1,066,369 717,130 548,109 -23.6% 723,942 -24.3% 63,005 78,798 71,647 0 Total inpatient and day cases M-1M 1,742,023 1,787,474 1,197,241 952,657 -20.4% 1,159,931 -17.9% 113,046 134,505 125,138 0 Emergency inpatient discharges M-1M 438,544 444,606 295,272 261,462 -11.5% 292,029 -10.5% 33,286 35,694 33,481 0 Elective inpatient discharges M-1M 89,238 91,635 60,433 43,523 -28.0% 58,970 -26.2% 4,270 6,836 7,211 0 Elective day case discharges M-1M New KPI 2020 N/A N/A Maternity inpatient discharges M-1M 107,750 108,796 71,655 64,395 -10.1% 71,952 -10.5% 7,940 8,668 7,621 0 Inpatient discharges ≥75 years M-1M 126,385 126,828 84,929 76,576 -9.8% 83,732 -8.5% 9,743 10,716 9,666 0 Day case discharges ≥75 years M-1M 204,226 209,249 141,509 109,239 -22.8% 134,959 -19.1% 12,866 15,838 14,562 0 Level of GI scope activity M-1M 107,069 108,260 72,189 43,587 -39.6% 71,443 -39.0% 4,855 6,705 5,968 0 Level of dialysis activity M-1M 177,341 180,969 121,900 119,592 -1.9% 117,783 1.5% 14,571 15,168 14,997 0 Level of chemotherapy (R63Z) and other Neoplastic Dis, MINC M-1M 220,989 226,443 151,267 130,251 -13.9% 147,455 -11.7% 15,551 18,309 15,626 0 (R62C) Emergency Care New ED attendances M 1,251,506 1,283,401 964,216 797,918 -17.2% 935,387 -14.7% 91,198 97,269 96,882 97,056 Return ED attendances M 111,252 116,180 88,408 65,080 -26.4% 83,329 -21.9% 7,864 7,763 7,753 7,893 Injury unit attendances M 99,222 103,215 79,740 68,927 -13.6% 74,706 -7.7% 7,732 8,787 8,950 9,695 Other emergency presentations M 44,456 44,916 33,681 27,842 -17.3% 32,779 -15.1% 3,087 3,480 3,309 3,487 Births Total no. of births M 59,406 59,247 44,354 42,833 -3.4% 44,443 -3.6% 4,685 5,056 4,836 4,945 Outpatients No. of new and return outpatient attendances M 3,354,919 3,318,610 2,496,399 2,184,779 -12.5% 2,525,473 -13.5% 232,206 266,349 247,194 293,118 New: Return Ratio (excluding obstetrics, warfarin and haematology M 2.6 1 : 2.4 2.4 2.9 20.8% 2.6 11.5% 3.0 2.9 2.8 2.7 clinics) Activity Based Funding (MFTP) model HIPE Completeness – Prior month: % of cases entered into HIPE M-1M 89% 95% 95% 87% -8.4% 88% -1.1% 87% 86% 87% Inpatient, Day Case and Outpatient Waiting Times % of adults waiting <15 months for an elective procedure (inpatient) M 86.0% 85% 85% 77.5% -8.8% 84.3% -8.1% 81.8% 79.8% 78.2% 77.5% M 93.3% 95% 95% 87.0% -8.4% 92.2% -5.6% 90.7% 89.1% 87.9% 87.0% % of adults waiting <15 months for an elective procedure (day case) % of children waiting <15 months for an elective procedure M 91.9% 95% 95% 83.6% -12.0% 91.3% -8.4% 86.2% 86.4% 85.0% 83.6% (inpatient) % of children waiting <15 months for an elective procedure (day M 85.4% 90% 90% 80.7% -10.3% 82.7% -2.4% 82.3% 80.3% 78.7% 80.7% case) % of people waiting <52 weeks for first access to OPD services M 68.9% 80% 80% 59.2% -26.0% 68.6% -13.8% 62.4% 61.2% 60.2% 59.2% Colonoscopy / Gastrointestinal Service % of people waiting <13 weeks following a referral for routine M 55.4% 65% 65% 36.2% -44.3% 47.9% -24.5% 27.1% 31.7% 34.1% 36.2% colonoscopy or OGD No. of new people waiting > four weeks for access to an urgent M 209 0 0 4922 175 2712.6% 513 557 598 450 colonoscopy Emergency Care and Patient Experience Time % of all attendees at ED who are discharged or admitted within six M 62.7% 65% 65% 69.6% 7.1% 73.4% 70.2% 69.3% 68.7% hours of registration % of all attendees at ED who are discharged or admitted within nine M 78.1% 80% 80% 84.2% 5.2% 87.7% 85.3% 84.5% 83.7% hours of registration % of ED patients who leave before completion of treatment M 6.6% <6.5% <6.5% 4.1% -18.0% 3.1% 3.8% 4.2% 4.2% % of all attendees at ED who are in ED <24 hours M 96.1% 97% 97% 98.0% 1.0% 99.1% 98.8% 98.6% 98.2% % of all attendees aged 75 years and over at ED who are M 40.6% 95% 95% 51.3% -46.0% 57.3% 51.8% 50.1% 47.5% discharged or admitted within six hours of registration % of all attendees aged 75 years and over at ED who are M 58.7% 99% 99% 70.7% -28.6% 77.9% 71.7% 70.7% 67.6% discharged or admitted within nine hours of registration % of all attendees aged 75 years and over at ED who are M 90.2% 99% 99% 95.2% -3.8% 98.3% 97.5% 97.0% 95.5% discharged or admitted within 24 hours of registration Length of Stay ALOS for all inpatient discharges excluding LOS over 30 days M-1M 4.8 ≤4.8 ≤4.8 4.9 2.1% 4.8 2.1% 4.8 4.8 4.7 0.0 4 NSP KPI Overview Reporting Period September 2020 Outturn Reporting Target/EA Target/EA % Var YTD V Activity YTD % Var YTD V Previous Year Performance Activity / KPI Frequency Full Year YTD Activity YTD Tgt/EA YTD SPLY SPLY Jun-20 Jul-20 Aug-20 Sep-20 Medical Medical patient average length of stay M-1M 7.2 ≤7.0 ≤7.0 7.1 1.4% 7.1 0.0% 6.5 6.6 6.8 0.0 % of medical patients who are discharged or admitted from AMAU M 61.9% 75% 75% 70.5% -6.0% 62.2% 13.3% 65.6% 77.7% 76.0% 74.7% within six hours AMAU registration % of all medical admissions via AMAU M-1M 32.5% 45% 45% 28.8% -36.0% 32.3% -10.8% 24.6% 28.9% 28.4% 0.0% % of emergency re-admissions for acute medical conditions to the M-1M 11.4% ≤11.1% ≤11.1% 11.8% 6.3% 11.4% 3.5% 12.2% 11.3% 11.3% 0.0% same hospital within 30 days of discharge Surgery Surgical patient average length of stay M-1M 5.5 ≤5.2 ≤5.2 6.2 19.2% 5.4 14.8% 6.0 5.0 5.3 0.0 % of elective surgical inpatients who had principal procedure M-1M 75.2% 82% 82% 73.4% -10.5% 75.1% -2.3% 71.0% 74.1% 76.5% 0.0% conducted on day of admission % day case rate for Elective Laparoscopic Cholecystectomy M-1M 43.6% 60% 60% 44.9% -25.2% 44.9% 0.0% 54.5% 39.8% 38.6% 0.0% % hip fracture surgery carried out within 48 hours of initial Q-1Q 76.1% 85% 85% 76.9% -9.5% 75.2% 2.2% 77.1% 0.0% assessment (Hip fracture database) % of surgical re-admissions to the same hospital within 30 days of M-1M 1.9% ≤2% ≤2% 2.1% 5.0% 2.0% 5.00% 2.8% 2.0% 1.9% 0.0% discharge Delayed Transfers of Care No.
Recommended publications
  • Better Services for Patients Time 4 Us

    Better Services for Patients Time 4 Us

    Health Matters Vol. 4 Issue 1 Spring 2008 Item Type Report Authors Health Service Executive (HSE) Rights Health Service Executive Ireland Download date 30/09/2021 21:58:05 Link to Item http://hdl.handle.net/10147/45763 Find this and similar works at - http://www.lenus.ie/hse New Hygiene Vaccine Delivery HfH Premiers in Campaign Success Crumlin Patients to question staff New system saves money and Our Lady’s Hospital, Crumlin on hand washing improves safety launches HfH Programme p9 p15 p18 KdajbZ ) >hhjZ& Heg^c\ '%%- =ZVai]NationalbViiZgh Staff Newsletter of the Health Service Executive Integrated System Can Deliver Better Services for Patients Time 4 Us Parents in Galway enjoy more recent review of how public With this approach, health services > Increases in the number of day inpatients could be treated in an quality time with children hospitals admit, treat and (within and between hospital and cases (the average in Ireland is 12 alternative to an acute hospital). p 24 A discharge patients has found community) are connected together per cent below the OECD average); The review highlights that these that patients would spend less time in seamlessly, delays between services > More discharge planning (currently practices are already working well hospital, and receive a better service, if are reduced and patients receive a no discharge date is planned for 83 in a number of Irish hospitals and all public hospitals adopted practices better service. per cent of patients); introducing them to all public hospitals that are the norm in other advanced The review recommends: > Bringing patients into hospital on the could be done relatively quickly.
  • Point Prevalence Survey of Hospital-Acquired Infections & Antimicrobial Use in European Acute Care Hospitals: May 2017

    Point Prevalence Survey of Hospital-Acquired Infections & Antimicrobial Use in European Acute Care Hospitals: May 2017

    Point Prevalence Survey of Hospital-Acquired Infections & Antimicrobial Use in European Acute Care Hospitals: May 2017 NATIONAL REPORT: IRELAND – DECEMBER 2018 Report Authors: Stephen Murchan, Helen Murphy & Karen Burns, HPSC Suggested Citation: Health Protection Surveillance Centre, Point Prevalence Survey of Hospital Acquired Infections & Antimicrobial Use in European Acute Care Hospitals, May 2017: National Report Ireland. P a g e | i Table of Contents Acknowledgements..................................................................................................................... iii Executive Summary ..................................................................................................................... iv Future Priorities .......................................................................................................................... vi Plain Language Summary ........................................................................................................... vii 1.0 Introduction ..................................................................................................................... 9 2.0 Methods ......................................................................................................................... 10 3.0 Participating Hospitals .................................................................................................... 13 4.0 Results .......................................................................................................................... 15
  • DIRECTORY of HOSPITALS (And TREATMENT CENTRES)

    DIRECTORY of HOSPITALS (And TREATMENT CENTRES)

    COCT DIRECTORY OF HOSPITALS (and TREATMENT CENTRES) County Facility Name Facility Type Category Cover Type Additional information Cavan Cavan General Hospital, Cavan Public hospital Public 1 Clare Clare Mid Western Hospital, Ennis Public hospital Public 1 See notes (17) Clare Bushypark Treatment Centre, Ennis Private treatment centre Private 1 Covered for specified treatment programmes only. Cork Cork Bon Secours Hospital, Cork Private hospital Private 2 See notes (1)(8)(12)(13)(17)(26)(29)(33)(34)(35)(37)(38) Cork Cork University Hospital Public hospital Public 2 Cork Cork University Maternity Hospital Public hospital Public 2 Cork General Hospital, Bantry Public hospital Public 1 See notes (17) Cork General Hospital, Mallow Public hospital Public 1 See notes (17) Cork Mercy University Hospital Public hospital Public 2 See notes (17) Cork Mater Private Hospital, Cork Private hospital Private 2 See notes (5)(8)(10)(31) Cork South Infirmary/Victoria University Hospital Ltd. Public hospital Public 2 See notes (17) Cork Marymount Hospice Hospice Contact us for details Cork Tabor Lodge, Belgooly Private treatment centre Private 1 Covered for specified treatment programmes only. Donegal Donegal Letterkenny University Hospital Public hospital Public 1 Donegal White Oaks Rehabilitation Centre, Muff, Co. Donegal Private treatment centre Private 1 Covered for specified treatment programmes only. Dublin Dublin Beacon Hospital Private hospital Private 3 This hospital offers cardiac Level 2 (FPP) treatment. Dublin Beaumont Hospital (incorporating
  • Report of the Assessment of Compliance with Medical Exposure to Ionising Radiation Regulations

    Report of the Assessment of Compliance with Medical Exposure to Ionising Radiation Regulations

    Health Information and Quality Authority Report of the assessment of compliance with medical exposure to ionising radiation regulations Name of Medical University Hospital Limerick Radiological Installation: Undertaking Name: Health Service Executive Address of Ionising St Nessan's Road, Dooradoyle, Radiation Installation: Limerick Type of inspection: Short Notice Announced Date of inspection: 11 June 2020 Medical Radiological OSV-0007379 Installation Service ID: Fieldwork ID: MON-0029586 Page 1 of 24 About the medical radiological installation: University Hospital Limerick (UHL) is a Level 4 Hospital in the University of Limerick Hospitals Group (ULHG). The radiography governance at UHL incorporates Croom Orthopaedic Hospital and the Maternity Hospital. The Radiology Department is primarily demand driven, serving all of the departments within UHL, Croom and Maternity Hospitals. There is a limited out-patient service across most modalities as the priority for the hospital is inpatient activity due to demands on inpatient beds. There are Clinical Specialist Radiographers in all of the modalities. These radiographers run the operational side of their service. The imaging modalities using ionising radiation include: General x-ray: including dental x-rays Computed Tomography (CT) Mammography Nuclear Medicine Interventional Radiology Interventional Cardiology Suites (Cardiac Cath Labs) Dual-energy X-ray absorptiometry (DEXA) Scanning Fluoroscopy service. Page 2 of 24 How we inspect This inspection was carried out to assess compliance with the European Union (Basic Safety Standards for Protection against Dangers Arising from Medical Exposure to Ionising Radiation) Regulations 2018 and 2019. The regulations set the minimum standards for the protection of service users exposed to ionising radiation for clinical or research purposes.
  • The Ombudsman and Public Hospitals

    The Ombudsman and Public Hospitals

    The Ombudsman and the Public Hospitals The Ombudsman is Impartial Independent A free service 2 Who is the Ombudsman and what does the Ombudsman do? Peter Tyndall is the Ombudsman. The Ombudsman can examine complaints about the actions of a range of public bodies, including public hospitals. All hospitals providing public health services come within the Ombudsman’s remit. The Ombudsman can examine complaints about how hospital staff carry out their everyday administrative activities when providing public health services. These include complaints about delays or failing to take action. However, there are certain complaints that the Ombudsman cannot examine. These include complaints about: private health care regardless of where it is provided and clinical judgment by the HSE (diagnoses or decisions about treatment Is the Ombudsman independent? Yes. The Ombudsman is independent and impartial when examining complaints. 1 What can I complain to the Ombudsman about? You can complain about your experience in dealing with a hospital. This might include, among other issues, a hospital: applying an incorrect charge failing to follow approved administrative procedures, protocols or reasonable rules failing to communicate clearly failing to seek your informed consent to a procedure keeping poor records failing to respect your privacy and dignity having staff who are rude or unhelpful or who discriminate against you being reluctant to correct an error failing to deal with your complaint in accordance with the complaints process. 2 Which
  • Irish Universities Help F Ight the Covid-19 Pandemic

    Irish Universities Help F Ight the Covid-19 Pandemic

    IRISH UNIVERSITIES HELP FIGHT THE COVID-19 PANDEMIC www.iua.ie @IUAofficial Irish Universities help fight the COVID-19 Pandemic Doctors Samer Arnous, Tony Moloney and Nick Barrett at University Hospital Limerick, testing University of Limerick produced visors and shield box. Exec Summary The COVID-19 pandemic has created unprecedented societal challenges. The Irish university sector has maintained ‘business as usual’ to the greatest extent possible by a rapid transition to remote learning and assessment. Meanwhile, the sector galvanised into immediate action, contributing to the national emergency response in every way possible as the pandemic developed. Our universities and their staff and students have, and are, making a hugely valuable contribution to the national efforts to fight the COVID-19 pandemic. We have captured key highlights in this publication. A more comprehensive schedule can be found at https://www.iua.ie/covid-19/universities-help- fight-the-pandemic/ Irish Universities help fight the COVID-19 Pandemic 3 Here are the key highlights of university efforts: Page 07 1 Page 11 2 COVID-19 testing Expert advice with staff and contact tracing: and students on the frontline: Highly skilled diagnostic laboratory staff from our Expert advice has been the hallmark of dealing with universities have been readily mobilised to undertake the COVID-19 crisis. Leading academics from across laboratory processing of samples and to take swabs the university sector have been on hand to guide and from patients at testing hubs. support the response: • Our researchers rose to the challenge of the • University leaders such asMaynooth University scarcity of testing reagents with our labs rallying to President, Philip Nolan and University College produce lysis buffer, viral transport medium and Dublin’s Dr Cillian de Gascun, have headed up key other essential solutions.
  • Hospitals by Region.Xlsx

    Hospitals by Region.Xlsx

    Rule Region Functional Legal Definition (Health Board Indicative List of Public Hospitals/Mental Total Indicative List of Private Hospital/Mental Total Community Health Organisation (CHO) Area Regulations, 1970) Health Facilities Public Health Facilities Private 11(b)(i) Eastern Eastern Regional The county borough of Dublin and the Region Health administrative counties South Dublin, Authority* Fingal, Dún Laoghaire-Rathdown, Kildare and Wicklow Beaumont Hospital Beacon Hospital CHO 6: Wicklow, Dun Laoghaire, Dublin Cappagh National Orthopaedic Hospital Blackrock Clinic Dublin South East Children's University Hospital, Temple Street Bon Secours Hospital Dublin Connolly Hospital, Blanchardstown Clane General Hospital CHO 7: Kildare/ West Wicklow, Dublin West, Coombe Women & Infants University Hospital Hermitage Clinic Dublin Dublin South City, Dublin South West Linn Dara CAMHS Inpatient Unit Mater Private Hospital Dublin Mater Misericordiae University Hospital Sports Surgery Clinic National Maternity Hospital, Holles Street St John of God Hospital Dublin CHO 9: Dublin North, Dublin North Central, Our Lady's Children's Hospital Crumlin St Patrick's University Hospital Dublin North West Phoenix Care Centre St Vincent’s Private Hospital Rotunda Hospital Royal Victoria Eye & Ear St Columcille's Hospital St James's Hospital St Luke's Hospital, Rathgar St Michael's Hospital St Vincent's University Hospital St Vincent's Hospital, Fairview Tallaght University Hospital Naas General Hospital 20 10 11(b)(ii) South South Eastern County Carlow, County
  • Download Date 29/09/2021 16:31:24

    Download Date 29/09/2021 16:31:24

    Mater Misericordiae Hospital annual report 1987 (1.16 MB) Item Type Report Authors Mater Misericordiae Hospital, Dublin Rights Mater Misericordiae Hospital Download date 29/09/2021 16:31:24 Link to Item http://hdl.handle.net/10147/45554 Find this and similar works at - http://www.lenus.ie/hse CONTENTS Page No, Board of Management 5 Council 6 Executive Committee of the Medical Council 6 Development of Hospital 7 Address of the Diocesan Administrator — Annual General Meeting 10 Report of Chairman of the Executive Council 13 Financial Statements 22 Departmental Reports Academic Clinical Department of Medicine 41 Accident/Emergency 44 Admissions Unit 46 Adult Psychiatry 47 Anaesthetic 49 Cardiac Medicine 56 Cardio-Thoracic Surgery 59 Chaplaincy 60 Child and Family Psychiatry 64 Clinical Genetics 73 Dermatology 75 Diabetes/Endocrine 80 Endocrine/Metabolic 86 Gastrointestinal Unit 87 General Medical Unit 91 Geriatric Medicine 92 Infection Control Committee 93 Institute of Radiological Sciences 95 Mater Hospital College for Post Graduate Education and Research.. 99 Medical Social Services 102 Nephrology 104 Neurology 109 Nursing 111 Oncology 120 Ophthalmology 126 Orthopaedic 135 Out Patient 137 Pathology 142 Radiology 159 Respiratory Medicine 165 Rheumatology and Rehabilitation 167 School of Nursing 176 St. Paul's Hospital 181 1 Surgery: General Surgery 196 Urological 201 E.N.T 203 Gynaecological 207 Plastic 209 Oral & Maxillo-Facial 210 Publications, Papers, Presentations, Communications by Hospital Staff 211 Hospital Staff 254 Sisters of Mercy — World Wide 261 International Standard Serial Number ISSN 0790 — 6390 Annual Report — Mater Misericordiae Hospital 2 Photograph of the venerated painting of Our Lady of Mercy, in the Church of St.
  • Listening, Responding and Improving

    Listening, Responding and Improving

    HSE ACUTE HOSPITAL SERVICES 2018 Listening, Responding and Improving The HSE response to the findings of the National Patient Experience Survey Thank you Thank you to the people who participated in the National Patient Experience Survey 2018 (NPES 2018) and to their families and carers. Without your support, this survey would not have been possible. The findings of NPES 2018, tell us what matters to you as patients and about the important improvements that can be made to improve hospital services across Ireland. The NPES 2018 allows us to explore how the patient voice has helped to change and improve hospital care for patients in the last year and the quality improvement priorities for 2019. Thank you to all of the staff of the participating hospitals for encouraging patients to participate in the survey, and for their participation in the discussions and review of the feedback received and the development of the quality improvement response which is presented in this paper. The survey was overseen by a National Steering Group, a Project Team and an Advisory Group. We acknowledge the direction and guidance provided by the members of these groups. The Quality Improvement Response, presented in this paper, was developed by an Oversight Group for Improving Patient Experience-Acute Hospitals, together with staff and managers from each participating hospital. We acknowledge the dedication and commitment of all participants to work in partnership and to develop meaningful plans designed to improve patient experience across all participating
  • The Hospice Friendly Hospitals Programme

    The Hospice Friendly Hospitals Programme

    The Hospice Friendly Hospitals Programme Overview 2007-2013 Foreword This report describes how care for people who die in Irish hospitals is planned and provided for; and how those processes evolved over the period 2007-2013. The report details a journey and we do not claim to have reached journey’s end. The ‘Hospice Friendly Hospitals’ (HFH) programme, as an aspiration or an idea, meets with very little resistance. Its aim - to transform the culture of hospital care for dying patients is a shared and transparent aim which we believe has now made its way into Irish discourse. While the aim may be agreeable, the means for change are not so straightforward. Culture change is not simple; the very founding premis being that those who are a part of and members of a particular culture are often the last to see what is good, and what is not so good about a system. Rather people carry on doing these good things and not so good things as they represent ‘the way things are done around here’. Culture is a powerful maintenance mechanism precisely because of its shared and unquestioned beliefs and values. THE HOSPICE FRIENDLY HOSPITALS PROGRAMME HOSPITALS THE HOSPICE FRIENDLY HFH set out to introduce newer ways of doing things, to (re)introduce core values, to question and unsettle some of the assumptions and to provide support, tools and forums. As an example, in her introduction to the HFH standards President Mary McALeese gave us a vision of a ‘care-full death’. We believe a narrative approach is crucial to communicate and record some of the complexity of this type of programme.
  • List of Approved Hospitals, Scan Centres & Treatment Centres

    List of Approved Hospitals, Scan Centres & Treatment Centres

    Cover For Me Cover For Us Cover For All Of Us Cover For Me Cover For Us Cover For All Of Us Hospital Maternity Out-Patient Activate Hospital & Core Plan Ranges Hospital Maternity Out-Patient Cover For Me Cover For Us Cover For All Of Us List Of Approved Hospitals, International Health & Travel Scan CentresSports Cover & Out-Patient Scan Treatment Centres September 2015 International Health & Travel Sports Cover Out-Patient Scan Hospital Maternity Out-Patient Women’s & Men's Health Complementary Therapy Dental & Optical Women’s & Men's Health Complementary Therapy Dental & Optical International Health & Travel Sports Cover Out-Patient Scan Women’s & Men's Health Complementary Therapy Dental & Optical 01 List Of Approved Hospitals Name of Hospital Type Cavan Cavan General Hospital Public Cover For Me Cover For Us Cover For All Of Us Clare Bushypark Treatment Centre, Ennis Addiction Centre Mid Western Regional Hospital, Ennis Public Cork Bantry General Hospital Public Bon Secours Hospital Private Cork University Hospital Public Hospital Maternity Out-Patient Cork University Maternity Hospital Public Cuan Mhuire, Farnanes Addiction Centre Mallow General Hospital Public Mater Private Cork Private Mercy University Hospital Public South Infirmary Victoria University Hospital Public St Mary’s Orthopaedic Hospital Public Tabor Lodge, Belgooly Addiction Centre International Health & Travel Sports Cover Out-Patient Scan Donegal Letterkenny General Hospital Public White Oaks Treatment Centre Addiction Centre Dublin Beacon Cancer Centre Private Beacon Hospital, Dublin 18 - Cardiac Procedures - All Plans High Tech - Private Beacon Hospital, Dublin 18 - All other procedures Private* Women’s & Men's Health Complementary Therapy Dental & Optical Beacon Hospital, Dublin 18 - Basic & Good Plans High Tech - Private * Beacon Hospital is classified as a private hospital (excluding cardiac procedures) for all plans in the Activate Hospital & Core plan ranges apart from Basic plan, Good plan & Activate Hospital plan.
  • NPE Process User Guide

    NPE Process User Guide

    NPE Process Guide for Hospitals National Patient Experience Survey Process Guide for Hospitals NPE Survey Process Guide for Hospitals National Patient Experience Survey Process Guide Reference No: 001_PG Revision No: 04 Author: National Patient Experience Survey team Approved by: Rachel Flynn, Director of Health Information and Standards Effective from: May 2019 Review date: May 2021 NPE Survey Process Guide for Hospitals National Patient Experience Survey contact details For queries regarding the hospital sub-processes, please contact: Contact: Yvonne Cantwell (ICT Senior Projects Manager, HSE) Email: [email protected] Phone: 087 2431237 Contact: June Boulger, HSE Lead, National Patient Experience Survey Programme Email: [email protected] Phone: 086 8069829 NPE Survey Process Guide for Hospitals Table of contents 1. Introduction .......................................................................................... 5 1.1 What is the National Patient Experience Survey?.................. ............................................. 5 1.2 How does the survey work? ............................................................................................. 5 1.3 What role do hospitals play in implementing the NPE Survey? ............................................ 5 2. NPE Contact Dataset .............................................................................. 6 2.1 NPE Eligibility Criteria ...................................................................................................... 6 2.2 What information should