An information guide to Eastern Health Board services (7.60 MB)
Item Type Report
Authors Eastern Health Board (EHB)
Rights Eastern Health Board
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Link to Item http://hdl.handle.net/10147/45482
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Eastern Health Board Bord Slainte an Oirthir
"Working for the community, in partnership with the community
AN INFORMATION GUIDE
TO
EASTERN HEALTH BOARD SERVICES
PREPARED IN ACCORDANCE WITH SECTION 15 OF THE FREEDOM OF INFORMATION ACT 1997 PUBLISHED ON 15™ OCTOBER, 1998 - AMENDMENTS WILL BE ADDED PERIODICALLY. Contents Section 15 Service Directory
1.0 PREAMBLE 11 1.1 INFROMATION ROUTINELY AVAILABLE 1.2 FREEDOM OF INFORMATION ACT 1997 1.3 GENERAL OVERVIEW OF SECTION 15 1.4 GENERAL OVERVIEW OF SECTION 16
2.0 MISSION STATEMENT 13
3.0 STRATEGIC OBJECTIVES 13
4.0 AREA & POPULATION 14
5.0 HEALTH BOARD MEMBERSHIP AND 15 COMMITTEES
6.0 ORGANISATIONAL STRUCTURE 20
7.0 SERVICE DIRECTORY 23
7.1 ACUTE HOSPITAL SERVICES
INDEX ADMINISTRATION NURSING SERVICES MEDICAL/SURGICAL IN-PATIENT OUT-PATIENT ACCIDENT & EMERGENCY DAY SERVICES DIAGNOSTIC SERVICES PATHOLOGY SERVICES PSYCHIATRY PARA-MEDICAL AND SUPPORT SERVICES NON-NURSMG SERVICES INFECTIOUS DISEASES 7.2 COMMUNITY SERVICES 41 7.3 MENTAL HEALTH SERVICES 155 INDEX AURAL SERVICES. INDEX BLIND WELFARE ALLOWANCE. ACUTE HOSPITAL CARE CARERS SUPPORT SERVICE. COMMUNITY BASED RESIDENTIAL SERVICES CHIROPODY. SPECIALIST PSYCHIATRIC RESIDENTIAL TREATMENT COMMUNITY DRUGS SCHEMES. SERVICES COMMUNITY MENTAL HEALTH DAY CARE CONTINENCE SERVICES. HOSPITALS/DAY CENTRES & DOMICIAILARY SERVICES DENTAL SERVICES. REHABILITATION/CONTINUING CARE SERVICE ORTHODONTIC SERVICES CONTINUING CARE/PSYCHOGERLVTRIC SERVICES DISABLED DRIVERS - TAX CONCESSIONS. OUT-PATIENT CLINICS DOMICILIARY CARE ALLOWANCE COMMUNITY SERVICES ENVIRONMENTAL HEALTH SERVICES. • SPECIALIST SERVICE - HOMELESS FREE FORMULA FEED (BABY FOOD) SCHEME • SPECIALIST SERVICE - ALCOHOL GENERAL PRACTITIONER SERVICES • SPECIALIST SERVICE - FORENSIC EASTERN REGIONAL GENERAL PRACTICE TRAINING PROGRAMME GENERAL MEDICAL SERVICES SCHEME - PHARMACISTS 7.4 CHILDREN & FAMILIES SERVICES 187 HEPATITIS C. GENERAL PRACTICE UNIT. 7.4.1 CHILD CARE AND FAMILY SUPPORT SERVICES HOME HELP SERVICE. HOME IMPROVEMENT SCHEME FOR THE ELDERLY. INDEX INFECTIOUS DISEASES MAINTENANCE ALLOWANCE. ADOPTION SERVICE MATERNITY SERVICES. INTERCOUNTRY ADOPTIONS MEALS ON WHEELS. FOSTERING MEDICAL AND SURGICAL APPLIANCES SCHEME. PLACEMENT OF CHILDREN WITH MEDICAL CARD SCHEME. RELATIVES/FAMILY/FRIENDS MEDICAL UNIT FOR ASYLUM SEEKERS CARERS FOR YOUNG PEOPLE MOBILITY ALLOWANCE. SUPPORTED LODGINGS MOTORISED TRANSPORT GRANT. SHARED REARING SERVICE OCCUPATIONAL THERAPY SERVICES. COMMUNITY BASED CHILD CARE AND FAMILY SUPPORT OPHTHALMIC SERVICE. SERVICES - FAMILY RESOURCE CENTRES & ORTHODONTIC SERVICES NEIGHBOURHOOD YOUTH PROJECTS PHYSIOTHERAPY SERVICE. CRISIS INTERVENTION SERVICE PUBLIC ANALYST'S LABORATORY. COMMUNITY CARE CHILD CARE AND SOCIAI. WORK PUBLIC EEALTH LABORATORY SERVICES PUBLIC HEALTH NURSING SERVICE. COMMUNITY WORK/COMMUNITY DEVELOPMENT REGISTRATION OF BIRTHS, DEATHS AND MARRIAGES FAMILY SUPPORT SERVICE REHABILITATION TRABSUNG FOR DISABLED PERSONS COMMUNITY MOTHERS PROGRAMME SECTION 65 GRANTS. RESIDENTIAL CARE SERVICES FOR CHILDREN SERVICES FOR TRAVELLERS. PRESCHOOL SERVICES SPEECH AND LANGUAGE THERAPY SERVICE SECTION 10 GRANTS SOCIAL WORK SERVICES - SECTION 20 REPORTS 7.6 SERVICES FOR THE ELDERLY 323
7.4.2 CHILD AND ADOLESCENT PSYCHIATRIC SERVICES 7.6.1 SERVICES FOR THE ELDERLY WITHIN HOSPITAL AND RESIDENTIAL SETTINGS: INDEX BEECHPARK CENTRE INDEX CHILD GUIDANCE CLINIC - ST. JAMES'S HOSPITAL GENERAL DESCRIPTION CHILD & FAMILY CENTRE, BALLYFERMOT DEPARTMENTS OF MEDICINE FOR OLDER PEOPLE IN ACUTE CHILD & FAMILY CENTRE, CASTLEKNOCK GENERAL HOSPITALS: WARRENSTOWN HOUSE LONG STAY CARE: COURTHALL DAY HOSPITAL FACILITIES FOR OLDER PEOPLE: PHOENIX PARK SPECIAL SCHOOL DAY CARE UNITS: KILDARE CHILD GUIDANCE CLINICS RESPITE/INTERMITTENT CARE: SUBVENTION TOWARDS COSTS IN PRIVATE NURSING HOME 7.4.3 CHILD HEALTH SERVICES CARE: PSYCHIATRY OF OLD AGE SERVICE INDEX MOBILE DAY HOSPITAL MEDICAL SERVICES FOR INFANTS UP TO THE AGE OF 6 SECONDARY REHABILITATION WEEKS WELFARE ACCOMMODATION CHILD HEALTH HOME VISITING SERVICES CONVALESCENT CARE BREAST FEEDING SUPPORT CLINICS SECTION 65 GRANTS IMMUNISATION NURSE ADVISORY CLINICS 7.6.2 COMMUNITY SERVICES FOR THE ELDERLY DEVELOPMENT CHILD HEALTH SCREENING CLINICS AREA MEDICAL OFFICER CLINICS INDEX SCHOOL HEALTH EXAMINATION AURAL SERVICES DENTAL SERVICES CARERS SUPPORT SERVICE ORTHODONTIC SERVICES CHIROPODY SERVICE OPHTHALMIC SERVICES COMMUNITY WARD SCHEME AURAL SERVICES DAY CENTRES & CLUBS FREE FORMULA FEED (BABY FOOD) SCHEME DENTAL SERVICES DOMICILIARY CARE ALLOWANCES ORTHODONTIC SERVICES SPEECH THERAPY SERVICES GENERAL PRACTITIONER SERVICES COMMUNITY DRUGS SCHEMES HOME CARE ASSISTANT SERVICES HOME HELP SERVICE 7.5 HOME IMPROVEMENT SCHEME FOR THE ELDERLY MEALS ON WHEELS MEDICAL AND SURGICAL APPLIANCES SCHEME OCCUPATIONAL THERAPY SERVICE OPHTHALMIC SERVICES PHYSIOTHERAPY SERVICE PUBLIC HEALTH NURSING SERVICE
7.7 AIDS/DRUGS SERVICES 377
INDEX GENERAL DESCRIPTION INFORMATION EDUCATION AND PREVENTION SERVICES HELPLINE EMERGENCY SERVICES AND ASSESSMENTS OUTREACH SERVICES COUNSELLING SERVICE 7.17 PALLIATIVE CARE 463 VIRAL SCREENING FOR HIV AND HEPATITIS FOR DRUG USERS (INCLUDING SECTION 65 GRANTS) METHADONE MAINTENANCE IN-PATIENT & OUT-PATIENT DETOXIFICATION AFTERCARE & REHABILITATION 7.18 HEALTH PROMOTION 469 ADOLESCENTS & YOUNG PERSONS PROGRAMME MOBILE CLINIC SERVICE 7.19 PSYCHOLOGY SERVICES 473 NEEDLE EXCHANGE GAY MENS'S HEALTH PROJECT INDEX WOMEN'S HEALTH PROJECT CHILD PSYCHOLOGY TEAM NORTHSIDE PSYCHOLOGY TEAM (ADULT SERVICE) 7.8 SERVICES FOR TRAVELLERS 399 SOUTHSIDE PSYCHOLOGY TEAM (ADULT SERVICE) PARENTING SKILLS UNIT INDEX PSYCHOLOGY SERVICES FOR BOSNIAN PROGRAMME COMMUNITY SERVICES FOR TRAVELLERS. REFUSGEES COMMUNITY WELFARE SERVICES FOR TRAVELLERS LEARNING DISABILITIES TEAM SHARED REARING SERVICE 7.20 LARAGH COUNSELLING SERVICE 515 7.9 COMMUNITY WELFARE SERVICES 411 7.21 SOCIAL DEVELOPMENT 519 INDEX SUPPLEMENTARY WELFARE ALLOWANCE SERVICE ADULT HOMELESS SERVICE 7.22 WOMENS HEALTH SERVICES 525 SERVICES FOR VICTIMS OF DOMESTIC VIOLENCE ADMINISTRATION INDEX WOMENS HEALTH SERVICES DR. STEEVENS. PREGNANCY COUNSELLING. 7.10 SERVICES FOR ASYLUM SEEKERS 431 HOMEBIRTH GRANTS. WOMEN'S HEALTH PROJECT WITHIN AIDS/DRUGS SERVICE. INDEX MATERNITY SERVICES. COMMUNITY WELFARE SERVICES FOR ASYLUM SEEKERS FAMILY PLANNING/WOMENS HEALTH CLINICS. MEDICAL UNIT FOR ASYLUM SEEKERS TEENAGE HEALTH INITIATIVE PSYCHOLOGY SERVICES FOR ASYLUM SEEKERS 7.23 CORPORATE SERVICES 537 7.11 COMPLAINTS & APPEALS SERVICE 439 INDEX CHIEF EXECUTIVE OFFICERS OFFICE 7.12 AMBULANCES SERVICES 443 PERSONNEL DEPARTMENT HNANCE DEPARTMENT (TNCL MATERIALS MANAGEMENT) 7,13 NURSING HOME SUBVENTION 447 MANAGEMENT SERVICES CUSTOMER SERVICES 7.14 Central Pharmacy ESTATE MANAGEMENT 451 COMMUNICATIONS DEPARTMENT TECHNICAL SERVICES DEPARTMENT 7.15 OVERSEAS MEDICAL SERVICES 455 DEPARTMENT OF PUBLIC HEALTH
7.16 HARDSHIP SCHEME - M-PATIENT/OUTPATIENT 459 CHARGES 8.0 HOW TO OBTAIN INFORMATION - 576 GENERAL SECTION 15 PUBLICATION
9.0 HOW TO OBTAIN INFORMATION 578 1.0 PREAMBLE: This manual has been prepared in accordance with the requirements of Section 15 of UNDER THE FREEDOM the Freedom of Information Act 1997. OF INFORMATION ACT 1997 9.1 INTRODUCTION 1.1 Information Routinely Available. 9.2 MAKING AN APPLICATION UNDER FREEDOM OF INFORMATION ACT 1997 The Eastern Health Board currently makes information routinely available to the 9.3 HOW FREEDOM OF INFORMATION APPLICATIONS ARE public in relation to its functions, activities and schemes. Such information will DEALT WITH continue to be available routinely without the need to make a formal request under the Freedom of Information Act 1997. This manual highlights, in relation to each of the 9.4 RIGHTS OF REVIEW Board's activities, where information of this nature is available. 9.5 INTERNAL REVIEW 9.6 REVIEW BY THE INFORMATION COMMISSIONER 1.2 Freedom of Information Act 1997
The Freedom of Information Act 1997 is designed to allow individuals access to information held by public bodies which is not routinely available through other sources.
The Freedom of Information Act 1997 establishes three new statutory rights: > A legal right for each person to access information held by public bodies. > A legal right for each person to have official information relating to him/herself amended where it is incomplete, incorrect or misleading. > A legal right for each person to obtain reasons for decisions affecting him/herself.
The Freedom of Information Act 1997 asserts the right of members of the public to obtain access to official information to the greatest extent possible consistent with the public interest and the right to privacy of individuals. Access to information under the Act is subject to certain exemptions and involves specific procedures and time limits.
1.3 General Overview of Section 15
Under Section 15 of the Freedom of Information Act 1997 the Eastern Health Board is obliged to publish a general description of its structure and organisation, functions, powers and duties, the services it provides and procedures by which these services may be availed of by the public. In addition details of the classes of records held and the arrangements made within the Eastern Health Board to access same together with information in relation to the public's rights of appeal against decisions of the Board must also be published.
This manual is available from Eastern Health Board Headquarters, Dr. Steevens* Hospital, Dublin 8 and all other sub-headquarters throughout the Board. This information is also available on our website: address www;,ehfe.ie »in main liabary centres in Dublin, Kildare & Wicklow and in other information centres, 1.4 General Overview of Section 16
Under Section 16 of the Freedom of Information Act 1997 the Eastern Health Board 2.0 MISSION STATEMENT must publish and make available in respect of each service provided, information regarding the rules, procedures, practices, guidelines, interpretations and index of precedents used by the Board to determine eligibility for such services. Our Mission Statement - 'We exist to improve the health and social gain of the 1.3 million population in Dublin, Kildare and This manual may be inspected, free of charge, at the Eastern Health Board Wicklow', Headquarters, Dr. Steevens' Hospital, Dublin 8 and all other sub-headquarters throughout the Board. This information is also available on our website: address www.ehbie, in main liabary centres in Dublin , Kildare & Wicklow and in other information centres. 3.0 STRATEGIC OBJECTIVES
In pursuit of our mission of improving the health and social gain, we will strive:
> In co-operation with other sectors, to identify and address the barriers to the achievement of full health and well-being by individuals, their families and local communities.
> To generate a sense of ownership and responsibility for personal health and well being among the community,
> To ensure the provision of comprehensive personal social services aimed at meeting the special needs of vulnerable groups for protection and support,
> To develop constructive partnerships with and amongst our staff, voluntary agencies and other service providers. 4.0 AREA & POPULATION 5.0 HEALTH BOARD MEMBERSHIP AND COMMITTEES The Eastern Health Board is the largest of the eight regional health boards in the state in terms of population. Our Board provides health and personal social services for Dublin city and county and for Counties Kildare and Wicklow, The Eastern Health Board meets on the first Thursday of each month (except August) at 6 p.m. and holds special meetings from time to time to consider particular Population Structure issues which merit special consideration. In addition, the annual meeting of the Board, at which the Chairperson and Vice-Chairperson are elected, is held on the There are now 1.3 million people living in our Board's area, accounting for 36% of first Thursday in July each year. the population of the country. The region has had an overall 11% population increase since 1981. EASTERN HEALTH BOARD MEMBERS:
MEMBERS APPOINTED BY LOCAL AUTHORITIES: Dublin Corporation Cllr. Michael Barrett, 102 Glasnevin Avenue, Dublin 11. Cllr. Ben Briscoe, T.D., Dail Eireann, Dublin 2. Cllr. Eric Byrne, 32 Ashdale Road, Terenure, Dublin 6W. Cllr. Ivor Callely T.D., 7 St. Laurences Rd., Clontarf, Dublin 3. Cllr. Joe Connolly, (Vice-Chairman), 39 Hughes Road South, Walkinstown, Dublin 12. Cllr. Roisin Shortall, T.D., 12 Iveragh Road, Whitehall, Dublin 9. Cllr. Mary Flaherty, "Jessefield", 2 Dartry road, Dublin 6.
Dun Laoghaire/Rathdown County council CUr. Berry Coffey, Rere 40 Northumberland Avenue, Dun Laoghaire, Co. Dublin. Clk. Jane Dillon Byrne, Silchester House, Silchester Toad, Glenageary, Co. Dublin. Cllr. Olivia Mitchell, T.D., 18 Ballawley Court, Sandyford Road, Dublin 16.
Fingal County Council Cllr, Anne Devitt, Lispopple, Swords, Co. Dublin. Cllr. Ken Farrell, 4 The Drive, orylnn Park, Lusk, Co. Dublin. Cllr. Cyril Gallagher, (Chairman), 16 Glasmore Park, Swords, Co. Dublin.
South Dublin County Council Cllr. Stanley Laing, 86 Templeville Road, Terenure, Dublin 6W. Cllr. Charles (O'Connor, c/o South Dublin County Council., P.O. Box 4122, Tallaght, Dublin 24, Cllr. Pat Upton, T.D., 1, College Drive, Templeogue, Dublin 6W.
Kildare County Council Cllr, Gerry Brady, Main Street, Maynooth, Co, Kildare, CUr, Michael McWey, Tower View park, Kildare* Co. Kildare. Cllr. Jim Reilly, BalHnakill, Carbury, Co. Kildare,
Wicklow County Council CUr. Tom Cullen, Deerpark, Baltinglass, Co. Wicklow, Cllr. Kevin Ryan* Hilltop Nurseries, Caraew, Co. Wiektew. CUr. Patrick Vance* Beaehmount* Putland Road, Bray, Co. Wicklow, A Health Board shall not take any decisions or give any direction in relation to any function of a Health Board that it is not a reserved function. MEMBERS APPOINTED UNDER HEALTH BOARD (ELECTION OF MEMBERS) REGULATIONS, 1972. In performing it's functions a Health Board must have regard to:
Registered Medical Practitioners • the need to secure the most beneficial, effective and efficient use of resources Dr. Siobhan Barry, Cluain Mhuire Service, Blackrock, Co. Dublin. • the need for co-operation with voluntary bodies, for co-operation with and co Dr. John Fennell, "Chesapeake", 2 Kendallstown Rise, Delgany, Co. WicMow. ordination of activities with those of other health boards and local and public Dr. K. Harkin, 15 Grattan Crescent, Inchicore, Dublin 8. authorities Dr. Ray Hawkins, Bray Medical Centre, herbert Rd., Bray, Co. WicMow. • the policies and objectives of the government of any Minister of the Government. Dr. Marie Laffoy, 20 Avoca Park, Blackrock, Co. Dublin. Dr. Philip O'Connell, 57 Carysfort Downs, Blackrock, Co. Dublin, Dr. James Reilly, Fingal House, Lusk, Co. Dublin. Programme Committees Dr. Charles Smith, Central Mental Hospital, Dundrum, Dublin 14. Section 8 of the Health Act, 1970, empowers a Health Board to establish such Registered Dentists committees as it thinks fit and to define the functions and procedures of such Dr. Don Keane, 130 Merrion Village, Dublin 4. committees.
Registered General Nurse The Eastern Health Board has established four Programme Committees Ms. Maria Hoban, 6 Ashgrove Crescent, Naas, Co. Kildare. • Health Promotion, Mental Health, Addiction & Social Development • Services for Persons with Disabilities Registered Psychiatric Nurse • Acute Hospitals & Services for the Elderly Mr. Gerry McGuire, 1 The Strand, New Rosd, Donabate, Co. Dublin. • Community Services & Services for Children & Families
Registered Pharmaceutical Chemist These Committees have the following functions: Mrs. Bernadette Bonar, 9 Leopardstown Park, Blackrock, Co. Dublin. • Considering and advising on such business (mainly policy issues) as may be referred to them by the Board, or which they may wish to refer to the Board. MEMBERS APPOINTED BY MINISTER FOR HEALTH. Mr. Paddy Aspell, 61 College Park, Newbridge, Co. Kildare. Cllr. Laurence Butler, 3 Whitehall Mews, Westminster Road, Foxrock, Co. Dublin. • Visiting and inspecting health care facilities within the respective programmes Clk. Dr. Bill O'Connell, Vale Road, Arklow, Co. Wicklow. and considering reports from the Programme Managers on the current levels and CEr. Catherine Quinn, 47 Beechwood Lawns, Rathcoole, Co Dublin range of services being provided.
The Programme Committees meet each month and their Progress Reports are considered by the Health Board at its monthly meeting.
PROGRAMME COMMITTEE MEMBEMSs
Health Promotion, Mental Health, Addiction & Social Development:
Cllr, Charles O'Connor (Chairperson) Cllr, lane Dillon Byrne (Vice-Chairperson) Cllr, Joseph Connolly Cllr, Stanley Laing Cllr. Betty Coffey Dr. lames Rdily Dr. Kieran Harkin Dr. Charles Smith Mrs. Senile Bonar The membership of the Finance and Property Committee is as follows:-
Acute Hospitals & Services for the Elderly: Cllr. Cyril Gallagher (Chairperson) Cllr. Michael Barrett Mr. Gerry McGuire (Chairperson) Cllr. Gerry Brady Cllr. Gerry Brady (Vice-Chairperson) Cllr. Ivor Callely,T.D. Ms. Maria Hoban Cllr. Olivia Mitchell, T.D. Dr. Marie Laffoy Cllr. Betty Coffey Cllr.JimRemy Cllr. Ken Farrell Clk.RoisinShortallTD. Dr. Don Keane Cllr. Anne Devitt Cllr. Charles O'Connor Cllr. Cyril Gallagher Cllr. Tom Cullen Dr. John Fennell Cllr. Pat Vance Cllr. Pat Vance Mr. Paddy Aspell Mr. Gerry McGuire Services for Persons with Disabilities: Mrs. Bernadette Bonar
Cllr. Michael Barrett (Chairperson) Dr. Don Keane (Vice-Chairperson) Childcare Advisory Committee: Dr. Ray Hawkins The Childcare Advisory Committee has been set up in accordance with Section 7 of Cllr. Ivor Callely,T.D. the Childcare Act 1991, and its role is to assist in ensuring the provision of this Cllr. Olivia Mitchell, T.D. legislation are met. The committee is made up of representatives of Childcare Cllr. Dr. Bill O' Connell services, voluntary organisations and professionals working in this sector are Cllr. Pat Upton, T.D. represented on it. Cllr. Ken Farrell Cllr. Mary Flaherty The membership of the Childcare Advisory Committee is:
Community Services & Services for Children & Families: Board Members: Cllr. Ivor Callely TD. (Chairperson) Cllr. Catherine Quinn (Chairperson) Mr. Gerry McGuire (Vice-Chairperson) Dr. Philip O'Connell (Vice Chairperson) Dr. James Reilly Dr. Siobhan Barry Dr. Philip O'Connell Board Officers: Cllr. Ben Briscoe, T.D. Dr. AUish Quinlan (DCC & Medical Officer) Cllr. Larry Butler Ms. Sheila O'Malley (Supt. PHN) Cllr. Eric Byrne Ms, Olga Garland (Head Social Worker) CHr. Michael McWey Other Members: Cllr. Catherine Quinn Ms. Pat Whelan, (Irish Foster Care Association)M$. Marilyn Roantree (Adoption <& Cllr. Kevin Ryan Foster Care Services)'. Ms. Mary O'Connell (Residential Care): Ms. Peggy Walker (Services for Preschool Children), Mr. Brendan O Murchu (Education Services): Sr. Catherine Prendergast (Services for Homeless Children): Dr. Paul McCarthy (Child & Adolescent Psychiatric Services): Ms. Margaret Dromey & Mr. Owen Keenan (Support Services for Children & Families): Mr. David O'Donovan ({Probation <& Welfare Service): Inspector Joseph Delaney (Garda Siochana). 6.0 ORGANISATIONAL STRUCTURE Ms. M. Windle, Programme Manager, Services for Persons with Disabilities.
The Chief Executive Officer of the Eastern Health Board, Mr PJ Fitzpatrick and his • Mental Handicap Management Team are responsible for the management and provision of all Health • Physical and Sensory Disabilities and Personal Social Services for the people within its region. • E.R.D.F. • Vocational Training and Employment The functions of the Chief Executive Officer are as follows: (including EVE holdings)
The Chief Executive Officer shall assist the Health Board in the performance of its Mr P. Mc Loughlin, Programme Manager, Health Promotion, Mental Health, reserved functions. Addiction & Social Development.
• A function of a Health Board which is not a reserved function shall be a function • Mental Health of the Chief Executive Officer and is called an executive function. • Drug Misusers • The Chief Executive Officer shall furnish the Health Board and the Minister for • Adult Homeless Health with such information (including financial information) in relation to the • Refugees performance of his executive functions as the Board and the Minister for Health • Health Promotion may from time to time require. • Community and Area Development • The Chief Executive Officer shall implement the service plan - ensuring the net • Addiction expenditure and the indebtedness determined by the Minister for Health is not • H.I.V. Services exceeded; if he is of the opinion that a decision of the Board may result in either Ms Brid Clarke, Programme Manager, Children & Families. being exceeded, he must inform the Minister for Health and the Board. • Childrens Health • Child Care and Family Support • Teenage pregnancy • Laragh and other counselling services • Child Psychiatry • Women's Health Services • Family Planning
Each Programme Manager is supported by Directors and Managers of services who are based at the Eastern Health Board Headquarters, Dr, Steevens, Dublin 8 and at local area level e.g. Hospitals, Community Care Headquarters etc.
The Management Team also includes the Eastern Health Board Functional Officers who are responsible for the management and co-ordination of corporate services as follows:
» Ms Mary Kelly, Personnel. » Mr Martin Gallagher* Finance. • Ms. Mary Crowe, Management Services. • Mr Philip Doyle, Estate Management. » Ms Maureen Browne, Communications. • Mr Jim Carran Technical Services, • Dr Brian O'Heriihy, Public Health* 7* I ACITE HOSPITAL SERVICES
IXDEX
ADMINISTRATION
NURSING SERVICES
MEDICAL/SURGICAL
IN-PATIENT
OUT-PATIENT
ACCIDENTS EMERGENCY
DAY SERVICES
DIAGNOSTIC SERVICES
PATHOLOGY SERVICES
PSYCHIATRY
PARA-MEDICAL AND SUPPORT
SERVICES
NON-NURSING SERVICES
INFECTIOUS DISEASES
PLEASE SEE APPENDIX 7,1 FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION.
23 7.1 ACUTE HOSPITAL SERVICES
Administration:
General Description;
The Eastern Health Board provides a clerical and administrative support staff service within the Acute Hospital Service setting. This team, led by the Hospital Manager, provides a range of services as follows:
Services Provided:
Hospital Manager's Department Administrative/Secretarial/Clerical Support Patients Services Department Medical Records Patients Property/Accounts/Patients Comforts Out Patient's Department Risk Management Wages/Salaries Personnel Department Staff Recruitment
Classes of Records:
Medical Records Personnel Records Patient Property Records Financial Records Computer Records Administration Files Wages/Salaries files Policy Documents Risk Management Records Legislation/Regulations
Contact for further information:
Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, Dublin 15, Tel. 018213844
Hospital Manager, St. Columcille's Hospital, Loughlinstown, Co. Dublin, Tel. 01282 5800
Hospital Manager, Naas General Hospital, Naas, Co. Kildare, Tel. 045 897221 Contact for further information: NURSING SERVICES Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, General Description: Dublin 15, Tel. 01 8213844
The Eastern Health Board provides a 24 hour nursing care service within the Hospital Manager, St. Columcille's Hospital, Loughlinstown, Co. Dublin, Acute Hospital setting at ward level, at the Accident and Emergency Department, Tel. 01282 5800 the Out Patient's Department, Theatre, and at the Day Hospital/Day Care Service. With emphasis on on-going nurse education and professional development in an Hospital Manager, Naas General Hospital, Naas, Co. Kildare, effort to enhance standards of care for the patient, specialist nursing services have Tel. 045 897221 evolved to include for example, the Triage system in Accident and Emergency Departments, Infection Control, and Continence Promotion.
Services Provided:
Nursing Care: Accident and Emergency Department - 24 hour care Theatre General Wards - 24 hour care Intensive Care/Coronary Care Units - 24 hour care Out Patient Departments Day Hospital/Day Services Director of Nursing Service Department- Nurse Management consisting of the Hospital Matron, Assistant Matrons, and support staff have responsibility for nursing and various aspects of uurse attendant, and household staff services. This role includes: - recruitment of nursing, nurse attendant and household staff - assignment of staff to ward duty - duty rosters - attendance records - leave taking and assignment of substitute staff - education
Nurse Education which includes: Teaching programmes for student nurses Under Graduate course with Dublin City University Back to Nursing Course In-service training MEDICAL/SURGICAL - IN-PATIENT. OUT-PATIENT Contact for further information:
AND ACCIDENT & EMERGENCY Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, Dublin 15, Tel. 01821 3844 General Description; Hospital Manager, St. Columcille's Hospital, Loughlinstown, Co, Dublin, The Eastern Health Board provides Medical/Surgical Services within the Acute Tel. 01 282 5800 Hospital service for in-patients, out-patients and for patients attending Accident and Emergency Departments. Hospital Manager, Naas General Hospital, Naas, Co. Kildarc, Tel. 045 897221 Services Provided:
In-patient services cover a wide range of specialities including:
Gynaecology Obstetrics Cardiology Intensive Care Coronary Care Anaesthesia Endocrinology Urology Dental Surgery Acute Psychiatry Old Age Psychiatry Long Stay
Persons admitted as in-patients to the Acute Hospital will be liable to an in-patient charge of £25.00 per night up to a limit of £250.00 per individual in any twelve month period. Persons admitted for Long Stay Care may be liable to charges under the Health (Charges for In-patient Services) Regulations, 1976/1987.
Out-patient services are provided on a daily basis, Monday - Friday, and cover a wide range of specialities including:
General Surgery Gynaecology Cardiology Warfarin Clinic Ear, Nose & Throat Dressings Clinics Day Hospital Orthopaedics Dermatology Ophthalmology Orthoptics Rheumatology
Accident and Emergency Departments operate on a 24 hour, 7 day week basis. Primary Care Physicians, Triage Nursing and 24 hour Receptionist cover provide emergency care to the patient population.
front their General Practitioner are liable to a £20.00 charge which anoHes to the test visit of any episode of care. g PP
For details ®f$p§eiaiked shames and choree* fnr „™w MmtJgmpiiaiSerpims. emclmrSes for private care see Section 16 document on
Meiieal Regards Ward Diaries « aulmes Functional Reports X-ray reports DAY SERVICES: DIAGNOSTIC SERVICES General Description: General Description The Eastern Health Board provides Day Services within the Acute Hospital Services setting operate on a 9.00 a.m. - 5.00 p.m., Monday to Friday basis. The Eastern Health Board provides Diagnostic Services on a routine and emergency basis within its Acute Hospital Service. Services Provided: Services Provided: Services provided on a Day Service basis include: Radiology - X-ray and ultrasound scans on an out-patient and in-patient basis Pulmonary Laboratory Endoscopy Day Hospital - Elderly Day Surgery procedures Dental Unit Diabetic Day Centre Electro-Cardio Graph - E.C.G. recordings, exercise E.C.G. tests, Holter Day procedures - wards Monitor Recordings and Echocardiograms on an in-patient and out-patient basis.
Patients formally admitted to a bed, including day beds, should be regarded as an Vascular Medicine - investigations into circulatory problems, deep vein in-patient of the hospital and will therefore be liable to the £25.00 in-patient thrombosis, the treatment of conditions pertaining to blood vessels including charge. Patients who are not formally admitted to a day bed designated under the phlebetic syndrome, atherosclerosis and particularly cerebrovascular and critical Health Services (In-patient) Regulations, 1991, should be regarded as out ischeamia of the lower limbs. patients and are therefore treated free of charge e.g. Day Hospital for the Elderly. Charges in respect of diagnostic services are included in the £25,00 in-patient Classes of Records: charge which applies to patients formally admitted to a hospital bed.
Ward Diaries Patients Records Laboratory Test Results Classes of Records: Assessment Records Functional Reports Patient Records X-ray Reports Diagnostic Reports Contact for further infnrmoiiy Ward Diaries
^^^ Blanchanlstown, Contact for further information: Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, 5SK^ Loughlinstown, Co. Dublin, Dublin 15, Tel. 018213844 Hospital Manager, St. Columeille's Hospital, LongMinsfewii, Co. MMto, K^^^^^Ho^Naas,Co.Kadare, Tel. 01282 5800 Hospital Manager, Naas General Hospital, Naas, Co. Kfldaie, Tel. 045 897221 PSYCHIATRY SERVICES:
General Description:
Psychiatry Services are provided for the general Adult population within the Eastern Health Boards area at the Acute Hospitals. A consultant liaison service is provided for the North Dublin area through the Department of Psychiatry of Old Age at James Connolly Memorial Hospital, Blanchardstown, Dublin 15 (see also Sections 15 and Section 16 documents on Psychiatry of Old Age Services).
Service Provided:
Psychiatry is the branch of medicine which deals with the causes, treatment and prevention of mental, emotional and behavioural disorders. This service provides assessment and treatment for patients with psychiatric illness on an in-patient basis in Acute In-patient Units within the Acute General Hospital, and on an out patient basis.
The Psychiatry of Old Age service provides assessment in the patient's own home with follow-up management by the community psychiatry services. In patient care in an Acute Psychiatric Hospital is available if required for short periods of intensive care.
Charges may apply to this service in accordance with the Health (Charges for In patient Services) Regulations, 1976 and 1987, where long periods of in-patient care are necessary.
Classes of Records:
Medical Records Functional Records Community Nursing Records Referral Letters Client files Domiciliary Records Assessment Reports
Contact for further information:
Hospital Manager,. James Connolly Memorial Hospital, Btendiawistowffl, Dublin IS, Tel. 018213844
Hospital Manager, St. CotanicwVs Hospital, Loughlinstown, ۩* Dabliti, TeI.012S258M
Hospital Manager* Nans General Hospital, Mass, Co. Kiiai% *©!»• 1J*§9 ©S* t mm A PA HA -MFMCA L & SUPPORT SERVICES: Pharmacy - Hospital pharmacies are involved in the ordering, supply and dispensing of drugs, medicines, dressings etc. to wards and as part of the out patient dispensary service. General Description: Classes of Records: The Eastern Health Board provides a range of Para-Medical and Support Services which are available to both in-patients and out-patients within the Acute Hospital Patient Files Service. Social Work Records Functional Reports Services Provided: Drugs Records Dispensing Records Social Work - The Medical Social Work Department provides a full range of Ward Records assessment and therapeutic services to in-patients, their families and patients Out Patient Diaries referred from Out Patient Departments in the Acute Hospital. This area includes services such as comprehensive social assessment, a range of counselling services, Contact for further information: providing patients and carers with information regarding placement options, child protection, and issues of domestic violence. Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, Dublin 15, Tel. 018213844 Chiropody - Chiropody services is usually availed of by long stay patients, particularly older people, requiring care and assistance with feet and toe nails. Hospital Manager, St. Columcille's Hospital, Loughlinstown, Co. PuMla, Tel. 01282 5800 Speech & Language Therapy - involves the treatment of people with a variety of communication and swallowing impairments which can result from stroke, injury Hospital Manager, Naas General Hospital, Maas, Co* Kiiare, or dementia. Tel. 045 897221
Physiotherapy - the treatment of patients with mobility and breathing difficulties and patients with a variety of medical, orthopaedic or rheumatology problems. NON-NURSING SERVICES: Contact for further information: Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, General Description: Dublin 15, Tel. 01 821 3844
The Eastern Health Board provides a number of essential non-clinical services Hospital Manager, St. Columcille's Hospital, Loughlinstown, Co. Dublin, within the Acute Hospital Service which compliment the medical, nursing, Tel. 01 282 5800 para-medical, social and personal services being provided for patients. Hospital Manager, Naas General Hospital, Naas, Co. Kildare, Services Provided: Tel. 045 897221
Nurse Attendant/Care Assistant - assist nursing staff with patient feeding, lifting, bed making, preparation of food at ward level and other duties as required from time to time.
Housekeeping/Contract Cleaning - Housekeeping staff, whether employees of the Hospital or employed on contract basis, provide ward, office and general cleaning services on a daily basis. Cleaning methods, equipment and materials are continuously upgraded in line with safety and infection control policies.
Portering - duties including patient transfers to wards, theatre, X-ray, and other departments as required. Portering staff also collect and deliver linen and hospital waste, and are involved in the transportation of equipment etc. around the hospital grounds as required.
Security - Hospital Security usually employed on a contract basis, provide routine patrols to protect staff* patients, buildings and property. Security staff work in conjunction with Gardai and hospital staff in dealing with disturbance or theft.
Maintenance - Hospital maintenance staff are involved in the upkeep, upgrading and maintenance of hospital buildings, painting, electrical works, grounds, lighting etc.
Catering - Hospital Catering Staff provide meals on a daily basis,for patients, staff and visitors, providing choice of menus, catering for special diets, promoting healthy eating and, in some cases, providing meals on wheels services to older people within the catchment area of the hospital.
Hospital Shop «the Hospital Shop exists as a service to patients, staff and visitors and provide a wide variety of goods. Shop opening times vary from hospital to hospital.
Stipplf tsfStorfs - Hospital Supplies Stores usually house consumables, cleaning materials, stationary items ete. which are more or less for immediate use on the hospital campus and avoid the need mmrn such items at ward level. Staff requisition their requirements directly and cfetiverfes are usually made on an appointed day each week.
Classes of Records:
Personnel Records Attendance Records Special Diet Records Stores Records Maintenance Works Records Wage/Salary Records
a I? 36 Contact for further information: INFECTIOUS DISEASES Hospital Manager, Cherry Orchard Hospital, Upper Ballyfermot, Dublin 10, Tel. 01 General Description: 626 4702
The Eastern Health Board provides in-patient services for patients suffering from Acute Senior Executive Officer, Acute Hospitals and Services for the Elderly Programme, Infectious Diseases e.g. gastro-enteritis, meningitis etc. at Cherry Orchard Hospital, Dr. Steeven's Hospital, Dublin 8, Tel. 01 679 0700 Ballyfermot, Dublin 10. The Hospital has a complement of 98 beds for the treatment of infectious diseases, 46 of which are open on an on-going basis, 42 of which remain vacant but can be opened should the need arise.
Cherry Orchard Hospital also provides respite, convalescent, and terminal care for patients with HIV infection at their Rowan Ward which is based on the Hospital Campus.
All services for patients with Acute Infectious Disease or HIV/AIDS are provided free of charge.
Services Provided:
A full range of medical, nursing, para-medical, social and personal services are provided.
Access to Services:
Admission of patients with infectious diseases is arranged through the patient's General practitioner, from an Accident and Emergency Department in an Acute Hospital or directly from in-patient wards in General Hospitals.
Admission of patients with HIV/AIDS is arranged through the patient's General Practitioner, through the HIV and drug treatment satellite clinics, through the Genito urinary Clinic at St. James's Hospital, Dublin 8, or by the Infectious Disease Clinic at the Mater Hospital, Dublin 7 (see also Section on AIDS/Drugs Services).
Classes of Records:
Medical Records Drags Records Nursing Records Social Work Reports Administration Records Personnel Records Computer Records Functional Reports
39 38 7.2 COMMUNITY SERVICES
INDEX
Aural Services. Blind Welfare Allowance. Carers Support Service. Chiropody. Community Drugs Schemes. Community Services for the Elderly Continence Services. Dental Services. Disabled Drivers - Tax Concessions. Domiciliary Care Allowance Environmental Health Services. Free Formula Feed (baby food) Scheme General Practitioner Services. Eastern Regional General Practice Training Programme General Medical Services Scheme - Pharmacists Hepatitis C. General Practice Unit. Home Help Service. Home Improvement Scheme for the Elderly. Infectious Diseases Maintenance Allowance. Maternity Services. Meals on Wheels. Medical and Surgical Appliances Scheme. Medical Card Scheme. Medical Unit for Asylum Seekers Mobility Allowance. Motorised Transport Grant. Occupational Therapy Service. Ophthalmic Services. Orthodontic Services Pharmacists Physiotherapy Service. Public Analyst's Laboratory. Public Health Laboratory Public Health Nursing Service. Registration of Births, Deaths and Marriages, Rehabilitation Training for Disabled Persons. Section 65 Grants. Services for Travellers. Speech and Language Therapy Service.
PLEASE SEE APPENDIX 7.2 M THE FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION
41
M\ AURAL SERVICES Description:
The objective in the provision of Aural services is to improve the quality of day to day living of persons who are experiencing a deterioration in their hearing. This objective is achieved through the treatment of curable hearing loss and the provision of hearing aids where appropriate.
Services Provided:
Referral for treatment of curable hearing loss, Provision of hearing aids.
Access to Services:
• Services for Children:
Where hearing defects are discovered at Child Welfare Clinics or School Health Examinations the Board's Area Medical Officer will refer the child to:
1) A Consultant for further examination or treatment, 2) A hearing aid clinic if supply of a hearing aid is required.
Parents can also obtain a referral letter directly from their General Practitioner. The referral letter should be submitted to the National Rehabilitation Board who will arrange an appointment at an audiology clinic.
• Medical Card holders and their dependants:
A person who is experiencing hearing loss should contact their General Practitioner. The G.P. will refer the individual to an Ear, Nose and Throat specialist for treatment. The referral letter should be submitted to your local Community Care Office who will issue an order to the National Rehabilitation Board. The N.R.B. will arrange an appointment for the individual at an Audiology Clinic and will supply a suitable hearing aid if necessary. The hearing aid is supplied free of charge.
An eligible person who is unable to travel to the Audiology Clinic may avail of a domiciliary service. The referral letter from the General Practitioner should indicate that the domiciliary service is required.
• Persons eligible for services under the Hepatitis C - Health Amendment Act 1996
Hearing testing services and the supply of hearing aids can be arranged by contacting your local Community Care office.
You should contact your local Community Care office before arranging for services. Classes of Records: BLIND WELFARE ALLOWANCE Client records, Financial records.
Description: Contact for further information:
Blind Welfare Allowance is a supplementary allowance paid to blind persons, not resident in an institution, who are in receipt of a State Pension. The allowance is subject to a means test. Payment is made monthly by cheque. COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA4
Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrator Tivoli Road Vergemount Hall Lord Edward Street Health Centre Services Provided: Dun Laoghaire Dublin 6 Dublin 2 Old County Road Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 Tel 4542511 Payment of allowance.
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA j Access to services:
Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Submit a completed application form to your local Community Care Office. Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 The application form includes a medical certificate which must be completed by an Ophthalmic Consultant.
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Application forms are available from your local Community Care Office, or Customer Services Dept., Dr. Steevens Hospital, Dublin 8, Asst Administrator Administrator Poplar House Community Care Office Poplar Square, Glenside Road Naas WicMow Co. Kildare Tel 0404-68400 Classes of records: Tel 045-876001
Client records. Financial records. CARERS SUPPORT SERVICE Contact for further information:
Description;
COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4
Administrator Administrator Administrator The care provided for the elderly by family members and neighbours is an essential element Community Care Office Community Care Office Carnegie Centre Administrator in maintaining the elderly in their own home environment. Tivoli Road Vergemount Hall Lord Edward Street Health Centre The Eastern Health Board recognises the tremendous work being carried out by people who Dun Laoghaire Dublin 6 Dublin 2 Old County Road care for others, and attempts to ensure that the carers themselves receive whatever support is Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 Tel 4542511 necessary to enable them to cope with the stress of caring for a dependant. This support is provided through the intervention, where possible, of Health Board staff and the various Voluntary Organisations. In addition the Eastern Health Board has established, or funds, support groups for carers at Baggot Street Community Hospital and Crosscare at Clonliffe College. COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Up to twenty five carers take part in an induction course which consists of a series of talks, Administrator Administrator Administrator Administrator meetings and group sessions. The course lasts six months, during which the problems and The Lodge Community Care Office Aras Dairnhin Cromcastle Road concerns of carers are addressed by professionals. Following the course, each group is Cherry Orchard Rathdown Road Croke Park Coolock encouraged to continue to meet and to share experiences in a positive spirit of self help and Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 self reliance. Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Although the course is of six months duration, carers can join at any stage,
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Services Provided; Asst. Administrator Administrator Poplar House Community Care Office Poplar Square, Glenside Road Support course for carers. Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 Access to Services;
Contact:
Carers Support Scheme* Baggot Street Community Hospital, Dublin 4 Phone 6681577.
Crosscare, The Red house* Clonliffe College, Dublin 3 Phone 8360011 CHIROPODY Contact for further information; Description;
The purpose of the Chiropody Service is to help maintain mobility in old age and to improve COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 the quality of life of the elderly.
Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrator Services Provided; Tivoli Road Vergemount Hall Lord Edward Street Health Centre Dun Laoghaire Dublin 6 Dublin 2 Old Comity Road Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 Three visits per year to the Chiropodist of your choice from the list of Chiropodists who Tel 4542511 have a contract with the Health Board. Domiciliary service is available where necessary.
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Access to Services; Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastle Road Submit an application form to your local Community Care office. Cherry Orchard Rathdown Road Croke Park Coolock BaEyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Application forms are available from: Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Your local Community Care Office, or Customer Services Dept., Eastern Health Board, Dr. Steevens Hospital, Dublin 8.
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Classes of Records; Asst Administrator Administrator Poplar House Community Care Office Client records, Poplar Square, Glenside Road Financial records. Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 Contact for further information;
COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMWITY .CARE AREA 4
Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrator Tivoli Road Vergemount Hall Lord Edward Street Health Centre Dun Laoghaire Dublin 6 Dublin 2 Old County load Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 Tel 4542511
COMMUNITY CARE AREA S COMMUNITY CARE AREA IS CTIMMIMITY.CA«R.A««A.f &mmmmV' CAKf. AREA 8
Administrator Administrator Administrator Mmimmmm The Lodge Community Care Office Aras Daiadiis GtMiieasife ttaad Cherry Orchard Rathdown Road Croke Park CmAmk Battyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 MS47M22 COMMUNITY DRUGS SCHEMES COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Description: Asst. Administrator Administrator Poplar House Community Care Office Poplar Square, Glenside Road Health Boards operate a number of schemes to arrange the supply of prescribed drugs and Naas WicHow medicines and certain medical and surgical appliances to individuals. Drugs, Medicines and Co. Kildare Tel 0404-68400 Tel 045-876001 medical and surgical appliances can be supplied free of charge, or the Board may make a contribution towards a portion of the cost depending on the eligibility of the individual.
The schemes are as follows:
1) G.M.S. Scheme, 2) Long Term Illness Scheme, 3) Drug Cost Subsidisation Scheme, 4) Drugs Refund Scheme, 5) High Tech Medicines Scheme, 6) Hardship Medicines Scheme, 7) Hepatitis C - Health (Amendment) Act 1996.
Services Provided;
Supply of prescribed drugs / medicines without charge to eligible persons, or Financial assistance towards the cost of prescribed drugs / medicines.
Access to Services:
1) G.MJS. Scheme.
Your General Practitioner will issue you with a G.M.S. prescription for any drug or medicine which you require. You may bring this prescription to the Pharmacy of your choice* The drugs / medicines prescribed, if available on the General Medical Services 1st, will be supplied to you free of charge.
2) Long Term Illness Scheme.
Submit a completed application form to;
• Dublin Area: Long Term Illness Section, Eastern Health Board, Dr. Sfeevens Hospital, Di&ffin 8. » Kildare Area: Long Term Illness Section, Community Care offices. Poplar house, Naas, Co. Kite. * Wicklow Area: Long Term Illness Section, Community Care Offices, Glenside road, Wfekfow. Application forms are available from any of the above offices or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. 6) Hardship Medicines Scheme.
3) Drag Cost Subsidisation Scheme. Submit the following to your local Community Care office:
Submit a completed application form to: 1) Completed Application Form. 2) Prescription from your General Practitioner. • Dublin Area: 3) Quotation from your pharmacist outlining the cost of one month's supply of the items Drug Cost Subsidisation Section, Eastern Health Board, Dr. Steevens Hospital, prescribed. Dublin 8. 4) • KildareArea: Application forms are available from your local Community Care office, or Drug Cost Subsidisation Section, Community Care Offices, Poplar house, Naas, Co. Kildare, Customer Services Dept., Dr. Steevens Hospital, Dublin 8. • Wicklow Area: Drug Cost Subsidisation Section, Community Care Offices, Glenside road, Wicklow. 7) Health (Amendment) Act 1996- Hepatitis C.
Application forms are available from any of the above offices or Customer Services Dept., Any drugs, medicines or medical and surgical appliances required will be prescribed by your Dr. Steevens Hospital, Dublin 8. General Practitioner. You should bring the prescription for drugs, medicines and appliances to the pharmacy of 4) Drugs Refund Scheme. your choice. The drugs / medicines will be dispensed without charge. A prescription for medical and surgical appliances, which cannot be supplied by your local Submit a claim form with the relevant receipts, which will be issued by your pharmacy, to: pharmacy, should be submitted to your local Community Care office where arrangements will be made for the supply of the appliance without charge. • Dublin Area: Community Drags Section, Eastern Health Board, Dr. Steevens Hospital, Dublin 8. Classes of Records; • KildareArea: Refund of Drugs Section, Community Care offices, Poplar house, Naas, Co. Kildare. Client records, • WieMowArea: Financial records. Refund of Drags Section, Community Care Offices, Glenside road, Wicklow.
Claim forms are available from any of the above offices or your local community (retail) Contact for further information: pharmacist. You should request a receipt from the pharmacy each time you have a prescription dispensed. 1) G.M.S. Scheme.
Your Hospital Consultant will submit a copy of the prescription for the drugs medicines COMMtlNITVCURFAREAl ^MMTMTTV CASE AREA 2 &** MHWHT CARE AHBM COMMI^Ify.CAMS.4^44 required to: Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre Coftwtwfiff Drags Section, Dr. Steevens Hospital, Dublin 8. Tivoli Road Vergemount Hall Lord Edward Street Old County Raad Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Yoa most nominate the community pharmacy from which you wish to obtain the high tech Tel 2843579 Tel 2698222 mmmmi 1W4S4251I irig-s/iitiileiies. TMs shook! be the pharmacy from which you normally obtain other liriigs/iieiieiites as it is important that the pharmacist is able to monitor your overall drug COMMUNITY CARE AREA S coMMCxrrv PARK AHMS ifflP"^^!,'^^ - .- -^~~»~-—~~~~~ therapy, Aitoiflisfrater Aiiiiiiisifaia? Yon will be ttetfltd in writing of the arrangements made for the supply of the Administrator Administrator Crentastfe itiiai The Lodge Community Care Office Atm Wfflblii Crete fast Cmimh Cherry Orchard Ratndown Road PaMSiS Ba%fermot, D. 10 Dublin 1 Jones's load, OuM.ii X Tel 6268101 Tel 8680444 Tel8SS20G0 mmmn COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 • Kildare Area: Asst. Administrator Administrator Poplar House Community Care Office Administrator, Drug Cost Subsidisation Section, Community Care Offices, Poplar house, Poplar Square, Glenside Road Naas, Co. Kildare. Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 • Wicklow Area: 2) Long Term Illness Scheme. Administrator, Drug Cost Subsidisation Section, Community Care Offices, Glenside road, • Dublin Area: Wicklow. Grade VI, Long Term Illness Section, Eastern Health Board, Dr. Steevens Hospital, Dublin 8. 4) Drugs Refund Scheme. • Kildare Area: • Dublin Area: Administrator, Long Term Illness Section, Community Care offices, Poplar house, Naas, Co. Kildare. Grade VI, Community Drugs Section, Eastern Health Board, Dr. Steevens Hospital, Dublin 8. • Wicklow Area:
Admirastrator, Long Term Illness Section, Community Care Offices, Glenside road, Wicldow. • Kildare Area: 3) Prog Cost Subsidisation Scheme, Administrator, Refund of Drugs Section, Community Care offices, Poplar house, Naas, • Dublin Area: Co. Kildare.
Grade ¥1, Drug Cost Subsidisation Section, Eastern Health Board, Dr* Steevens Hospital, Dublin 8. • Wicklow Area:
Administrator, Refund of Drugs Section, Community Care Offices, Glenside road, Wicldow.
5) High Tech Medicines Scheme.
Community Pharmacist, Community Drugs Section, Dr. Steevens Hospital, Dublin 8. 6) Hardship Medicines Scheme. COMMUNITY SERVICES FOR THE ELDERLY
Contact for further information: 1. Aural Services
COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 General Description: Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre Aural services aim to improve the quality of hearing of persons who are experiencing a Tivoli Road Vergemount Hall Lord Edward Street Old County Road deterioration in their hearing. Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Services Provided;
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Treatment of curable hearing loss. Administrator Administrator Administrator Administrator Provision of Hearing Aids. The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Access to Services; Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 8680444 Tel 8476122 Tel 6268101 Tel 8552000 Eligible persons (Medical Card holders) should contact their General Practitioner.
Classes of Records: COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10
Asst Administrator Administrator Client records, Poplar House Community Care Office Financial records. Poplar Square, Glenside Road Naas Wicklow Co. Kildare Tel 0404-68400 Contact Names and Addresses: Tel 045-876001
COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 7) Health (Amendment) Act 1996 - Hepatitis C. Mr, I, Murphy Mr. N. Doyle Ms. N. Greene Ms. T. Downes Administrator Administrator Administrator Administrator Health Centre Community Care Office Community Care Office Carnegie Centre Liaison Officer, Old County Koac Tivoli Road Vergemount Hall Lord Edward Street Commumty Servicess Dublin 12 Dun Laoghaire Dublin 6 Dublin 2 Dr. Steevens Hospital, Tel 2698222 Tel 6792611 Tel 4542511 Dublin 8* Tel 2843579
T«i:oi -mmim f^MMIMlWCARE AREA*. rmtMT MTYCARKAREA7 rOMIirXllVfAHKAHE^ COMMUNITY CARE AREA S
Mr* 1. Bruton Mr, C Coffey Mr. M. Lcnrnm Ms. P. Curtin Administrator Administrator Administrator Administrator Community Care Office Aras Daimhin Croinvastk* K»utl Hie Lodge Coohnrk Rathdown Road Croke Park Cherry Orchard Dublin 5 Dublin 7 JnnesN Road. Dublin .*. Ballyfermot, D. 10 Td847ftl22 Tel 6268101 Tel 8680444 Tel 8552000 Contact Names and Addresses (contd.); Contact Names and Addresses (contd.):
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Ms. P. Curtin Mr. J. Bruton Mr. C. Coffey Mr. M. Lennon Administrator Administrator Administrator Administrator Mr, J. Kennedy, Ms. C, Doran The Lodge Community Care Office Aras Daimhin Cromeastle Road Asst. Administrator Administrator Cherry Orchard Rathdown Road Croke Park Cooloek Poplar House Community Care Office BaUyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Poplar Square, Glenside Road Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Naas Wicklow Co. Kidare Tel 0404-68400 Tet 045-876001
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10
2* Carers Siipport Service Mr. J. Kennedy, Ms. C. Doran Asst. Administrator Administrator GenejmI.Pescriptlon; Poplar House Community Care Office Poplar Square, Glenside Road Naas Wicklow Health Board Staff and Voluntary Organisations, funded by the Eastern Health Board, Co. Kildare Tel 0404-68400 attempt to ensure that carers receive whatever support is necessary to enable them to Tel 045-876001 cope with the stress of caring for a dependant person. Support groups have also been established to attempt to address the problems and concerns of carers. 3. Chiropody Service:
Serffces. Provided: General Description:
Intervention of Health Board staff and Voluntary Organisations where appropriate. The Health Board provides a Chiropody Service to eligible persons to help maintain mobility Courses run by: in old age.
CD Carers Support Scheme, Baggot Street Community Hospital, Dublin 4. Services Provided; (2) Crosseare, The Red House, Clonliffe College, Dublin 3. Three visits per year to the Chiropodist of your choice from the list of Chiropodists who have a contract with the Health Board, Domiciliary service is available where necessary,
Access to Services;
Submit a completed application form to your local Community Care Office.
Application forms are available from your local Community Cate ©fHee, er Customer Services Dept, Dr. Steevens Hospital, Duoiifl 8.
Qaara of Records:
CBeat records, Financial records, Contact Names and Addresses? Access to Services:
Contact your Hospital Consultant, General Practitioner or Public Health Nurse for referral to the Community Ward Team. COMMUNITY CARE AREA 4 Mr. N. Doyle Classes of Records: Ms. N. Greene Ms. T. Downes Administrator Mr. J. Murphy Administrator Administrator Community Care Office Administrator Community Care Office Carnegie Centre Tivoli Road Health Centre Client records. Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Contact Names and Addresses: Tel 6792611 Tel 4542511
COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 COMMUNITY CARE ARF.A 7 COMMUNITY CARE AREA8 Sr. P. Byrne Ms. M. Fitzpatrick Ms. A. Flynn Ms. C. Walsh Ms. P. Curtin Mr. J. Bruton Mr. C. Coffey Mr. M. Lennon Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre Hie Lodge Community Care Office Aras Daimhin Cromcastle Road Tivoli Road Vergemount Hall Lord Edward Street Old County Road Cherry Orchard Rathdown Road Croke Park Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Baliyfermot, IX 10 Dublin 7 Coolock Jones's Road, Dublin 3. Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Tel 6268101 Tel 8680444 Dublin 5 Tel 8552000 Tel 8476122
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA M COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 1.0 Ms. S. Cody Ms. E. Weir Ms. S. O'Malley Ms. S. Armstrong Mr. I.Kennedy, Ms. C. Doran Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Asst. Administrator Administrator Poplar House The Lodge Community Care Office Aras Daimhin Cromcastle Road Community Care Office Cherry Orchard Rathdown Road Croke Park Coolock Poplar Square, Glenside Road Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3, Dublin 5 Naas WicMow Co. Kildare Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Tei 045-876001 Tel 0404-68400
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10
Ms. T. Scully Ms. G. Fraher Supt PubHc Health Nurse Supt Public Health Nurse Poplar House Community Care Office Poplar Square, Glenside Road Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001
&JDay Centres/Clubs
General description:
»ay Centres and Clubs provide a fmm^^^^^^^^6^1^^^^: . Bay Centres and Clubs for the Elderly are generally ©prated % Voluntary «rgaaisat»ns m a Parish basis, Services Provided: 6. Dental Services:
Social stimulation. General Description: Meals. Bathing facilities. Services are provided under the Dental Treatment Services scheme by Health Board Dental Respite for carers. Surgeons at local clinics and by Private Practitioners who are under contract to the Board.
Access to Services: Services Provided:
Contact the Public Health Nurse for your area at your local Health Centre or Emergency dental treatment. Contact your local Day Centre/Club Routine dental treatment. Denture treatment.
Contact Names and Addresses: Access to Services:
Emergency Treatment: - Select the dentist of your choice from the list which is available COMMODITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 from your local Health Board Dental Clinic or Customer Services Department, Dr. Steevens, Hospital, Dublin 8 - Freephone 1800 520 520. You must bring your Medical Sr. P. Byrne Ms. M. Fitzpatrick Ms. A. Flynn Ms. C. Walsh Supt Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Card with you when attending the dentist. Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Routine or Denture Treatment:- Submit a completed application form to Dental Section, Dr, DUB Laoghaire Dublin 6 Dublin 2 Dublin 12 Steevens Hospital, Dublin 8. Application forms are available from your local Dental Clinic Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 or from Dental Section.
Classes of Records:
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 rOMMUNITT ^*KE AKEAjj Client records, Ms. S. Cody Ms. E. Weir Ms. S. O'MaEey Ms. S. Armstrong Financial records. Supt. PubHc Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Contact Names and Addresses: Ballyfermot, 0.10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 AREA 3 AKEA.4 AREAl AREA 2 Dr. 1. toenail Dr. D. Clarke Dr. B. Murphy Dr. M. Ormsby Principal Dental Surgeon OTMWMWCARB A» f COMMOMTY CARE AREA 10 Principal Dental Surgeon Principal Dental Surgeon Principal Dental Surgeon Roselawa I-feaMa Centre Patrick Street Health Centre Dental Clinic Blaachardstowm Ms. T. Sadly Ms. G. Prober Dun Laoghaire Old County Road Cornmarket Dublin 15 Supt Public ffeaitfe Nurse Supt. Public Health Nurse Tel 2808403 Dublin 12 Dublin 8 feptarlfoiise Community Care Office Tel 4542511 Tel 6777671 Tel mnm§ Ftipiar Sqttioe, OtaisideRoad Mass WfcMow Tel 0404.68400 Contact Names and Addresses (contd.): Contact Names and Addresses:
AREAS AREA6 AREA7 AREA8 COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4
Dr. J. Power Dr. N. O'Nolan Dr. F.Daly Dr. S. McDermott Mr. N. Doyle Ms. N. Greene Ms. T. Downes Mr. J. Murphy Principal Dental Surgeon Principal Dental Surgeon Principal Dental Surgeon Principal Dental Surgeon Administrator Administrator Administrator Administrator CromcastleRoad Kilbarrack Health Centre Poplar House Community Care Office Community Care Office Community Care Office Carnegie Centre Health Centre Coolock Kilbarrack Poplar Square, Naas Glenside Road Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dublin 5 Dublin 5 Co. Kildare Wicklow Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 8476122 Tel 8326533 Tel 045-876001 Tel 0404-68400 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511
7« General Practitioner services: COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Ms. P. Curtin Mr. J. Bruton Mr. C. Coffey Mr. M. Lennon General Description; Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromeastle Road General Practitioners provide medical services, free of charge, to eligible persons (Medical Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Card holders) in the community. Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 The GJP» tends to be the first professional to attend an older person during illness and subsequently is involved in determining care plans and organising the provision of care at the appropriate level. Services Provided: COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Mr. J. Kennedy, Ms. C. Doran Consultation at the General Practitioner's surgery or at the patient's home if necessary. Asst. Administrator Administrator Provision of treatment as appropriate. Poplar House Community Care Office describing of drugs, medicines and appliances as appropriate. Poplar Square, Glenside Road Issuing of referral letters and medical certificates. Naas Wicklow Dispensing of drugs/medicines if necessary. Co. Kildare Tel 0404-68400 Tel 045-876001 Access, to Servicer 8. Home Care Assistant Services: Submit a completed Medical Card application form to your local Community Care office.
Application forms are available from your local Community Care office, or General Description: Customer Services Dept, 'Dr. Steevens Hospital, Dublin 8. The Home Care Assistant service is provided as part of the Community Ward Team, and is concerned with the provision of personal care to dependant elderly persons,
Client feetifis* Services Provide?
Personal care such as bathing, dressing and toileting is provided in the patients own home.
Access to Services:
Contact the Public Health Nurse for your area at your local health Centre. Classes of Records; Services Provided:
Client records. Light household duties such as: Cleaning. Contact Names and Addresses: Washing, Ironing. Bed making, COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Cooking light meals, Shopping, Ms. C. Walsh Sr. P. Byrne Ms. M. Fitzpatrick Ms. A. Flynn Paying bills. Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Community Care Office Community Care Office Carnegie Centre Health Centre The provision of companionship, encouraging independence and generally improving the Tivoli Road Vergemount Hall Lord Edward Street Old County Road quality of life of the dependant person are also important elements of the service. Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Access to Services;
Contact your local Home Help organisation or The Public Health Nurse for your area at your local Health Centre. COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREAj Contact Names and Addresses: Ms, S. Cody Ms, E. Weir Ms. S. O'Malley Ms. S. Armstrong Supt Public Health Nurse Supt Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse The Lodge Community Care Office Aras Dairnhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock BaUyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMM0N13Y CARE AREA 4 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Mr.N.Doyle Ms.N. Greene Ms.T.Downes Mr.XMurphy Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre TivoliRoad Vergemount Hall Lord Edward Street Old County Road COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 1(1 Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel2843579 Tel2698222 Tel 6792611 Tel 4542511 Ms. T. Scully Ms. G. Fraher Supt. Public Health Nurse Supt. Public Health Nurse Poplar House Community Care Office Poplar Square* Glenside Road Haas Wicklow COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA.7 mmmtt.$m,m&M Co* KiMare Tel 0404-68400 TelG45-S76Q01 Ms.P.Curtin Mr.J.Bruton Mr. C.Coffey Mr.M.LeniKM Administrator Administrator Administrator Administrator The Lodge Community Care Office ArasDaimhin Oromeastle tad Cherry Orchard Rathdown Road Croke Park Cooloek Ballyfermot, D, 10 Dublin 7 Jones's load, Dublin 3, DaMii S Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Contact Names and Addresses (contd.): Classes of Records;
Client records.
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Contact Names and Addresses:
Mr. J. Kennedy, Ms. C. Doran Asst. Administrator Administrator Poplar House Community Care Office COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Poplar Square, Glenside Road Mr. N. Doyle Ms. N. Greene Ms. T. Downes Naas Wicfclow Mr. J. Murphy Administrator Administrator Administrator Co.Kildare Tel 0404-68400 Administrator Community Care Office Community Care Office Carnegie Centre Tel 045-876001 Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8
Ms. P. Curtin Mr. J. Bruton Mr. C. Coffey Mr. M. Lennon Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Cmlwk Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10
Mr. J. Kennedy, Ms. C. Doran Asst Administrator Administrator Poplar House Community Care Office Poplar Square, Glenside Road Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001
1.1* Meals on Wheels;
fieneral Description:
Meals can be supplied to older people, in their own home, who arc unable to prm ide i»r themselves. The objective k to help maintain older people at home tor as Ump ^ nossihlc Services Provided: 12. Medical and Surgical Appliances Scheme:
Hot mid-day meal in the applicants own home. General Description:
Access to Services: Medical and Surgical appliances are supplied to eligible persons, with a recognised medical need, in order to maintain that person at home and to improve their quality of life. Contact your local Home Help Organisation or The Public Health Nurse for your area at your local Health Centre. Services Provided:
Supply of necessary medical and surgical appliances as prescribed by the appropriate health professional. Contact Names and Addresses: Appliances are generally issued on loan and are returnable to the Health Board when no longer required.
Access to Services: COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Medical and surgical appliances must be recommended by your general Practitioner or other Mr. N. Doyle Ms. N. Greene Ms. T. Downes Mr. J. Murphy Administrator Administrator Administrator Administrator health professional such as Occupational Therapist, Physiotherapist or Public Health Community Care Office Community Care Office Carnegie Centre Health Centre Nurse. The prescription / referral letter should be submitted to your local Community TivoliRoad Vergemount Hall Lord Edward Street Old County Road Care Office who will arrange supply of the appliance. Dun Laogbaire Dublin 6 Dublin 2 Dublin 12 Tel 4542511 Tel 2843579 Tel 2698222 Tel 6792611 Classes of Records:
Client records, Financial records. COMMUNITY CARE AREA S COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREAj
Ms. P. Curtin Mr. J. Bruton Mr. C. Coffey Mr. M, Lennon Administrator Administrator Administrator Administrator Contact Names and Addresses: The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Ratfadown Road Croke Park Coolock BaHyfermot, D. 10 Dublin? Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8476122 Tel 8552000 COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 «Bj^N|TXl€ABEiAREM
Mr. N.Doyle Ms. N. Greene Ms. T. Downes Mr. 3, Murphy Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 TivoE Road Vergemount Hall Lord Edward Street Old County Eoad Dublin 6 Dublin 2 Dublin 12 Mr, J, Kennedy, Ms. C. Doran Dun Laoghaire Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Asst, Administrator Administrator Poplar House Community Care Office Poplar Sqaare* Glenside Road Haas Wickfow Co. KMare Tei 0404-68400 COMMUNITY CARE AREA 5 mMMTMITY CARE AREA 6 COMMUNITY CAKE ARK A 7 COMMC SITY CARK ARK A 8 Tel 045-87600! Ms. P. Curtin Mr. J, Bruton Mr. C. Coffey Mr. M. Lennon Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastle Road Coolock Cherry Orchard Rathdown Road Croke Park Dublin 5 Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Tel S476122 Tel 6268101 Tel 8680444 Tel 8552000 Ij Contact Names and Addresses (contd.) : Contact Names and Addresses:
COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4
Ms .K. Peile Ms. G. Lewis / Ms. E. Kenny / Ms. B. Nyhan COMMUNITY CARE ABEA 9 COMMUNITY CARE AREA 10 Sen. Occupational Therapist Ms. M. Meaney Ms. M. Mcguire Sen. Occupational Therapist Community Care Office Sen. Occupational Therapist Sen. Occupational Therapist Health Centre Ms. C. Doran Mr. J. Kennedy, Tivoli Road Community Care Office Carnegie Centre Old County Road Administrator Asst. Administrator Dun Laoghaire Vergemount Hall Lord Edward Street Dublin 12 Community Care Office Poplar House Tel 2843579 Dublin 6 Dublin 2 Tel 4542511 Poplar Square, Glenside Road Tel 2698222 Tel 6792611 Naas Wicklow Co, Kildare Tel 0404-68400 Tel 045-876001
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8
13. Occupational Therapy Service: Ms. N. Garavin Ms. M. Gorman Ms. J. O'Sullivan Ms. C. McGrath Sen. Occupational Therapist Sen. Occupational Therapist Sen. Occupational Therapist Sen. Occupational Therapist General Description; The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 The purpose of the Occupational Therapy service is to help people with a disability to Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 achieve maximum independence in the activities of daily living.
Services Provided;
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Assessment of activities of daily living. Assessment for provision of Medical and Surgical appliances. Ms.N.Cahill/ Ms. A. Bradbury / Therapeutic Treatment Programmes. Ms. T. Mulhare Ms. M. Patterson Safety Assessment. Sen. Occupational Therapist Sen. Occupational Therapist Poplar House Community Care Office Home/Environment Adaptation. Poplar Square, Naas Glenside Road Co. Kildare Wicklow Access to Services; Tel 045-876001 Tel 0404-68400
Clients are referred to the Occupational Therapy service by one of the following: 14. Ophthalmic Services: General Practitioner, Public Health Nurse, General Description: Physiotherapist, Hospital Consultant, Eligible persons (Medical Card holders and their dependants) are entitled to sight testing and Other Health Professionals. the supply of spectacles, where required, free of charge. The service is provided by private Opticians, who have a contract with the Health Board, on the same basis as the .Classes of Records; service provided to their private patients.
Client records. Services Provided;
Sight testing, SuPply of spectacle frames, Supply of lenses including bi~ focals, Repairs to spectacles, Contact lenses or tinted lenses are supplied if required on medical grounds. A domiciliary service is available to persons who are unable to travel to the Optician's surgery. Access to Services: 15. Physiotherapy Service:
Medical Card holders (who are not entitled to services under the Optical Benefit Scheme General Description: operated by the Dept. of Social, Community and Family Affairs) should submit an application form to their local Community care Office. The purpose of the Physiotherapy service is to maintain and enhance the mobility and An authorisation form to attend the Optician of your choice will be issued to you. independence of older people, and thereby improve their quality of life. You should not make any arrangement to attend the Optician until you receive the authorisation form. Services Provided: Classes of Records: Physiotherapy Treatment. Health Promotion. Client records, Training for Carers (lifting and handling techniques). Financial records.
Access to Services: Contact Names and Addresses: Patients are referred to the Physiotherapy service by their:
General Practitioner, COMMUNITY CARE AREA 1, COMMUNITY C*W AM A , COMMUNITY CARK AKF.A 3 COMMUNITY CAJEAgEAj Public Health Nurse, Mr, N. Doyle Occupational Therapist, Ms. N. Greene Ms. T. Downes Mr. J. Murphy Administrator Hospital Consultant, Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre Other Health Professional, TSvoili Road Vergemount Hall Lord Edward Street Old County Road Dtm Laoghaire Dublin 6 Dublin 2 Dublin 12 You can contact the Physiotherapy Department directly at your local Community Care Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Office.
Classes of Records:
Client records. Ms. P, CtartHi Mr. J. Braton Mr. C. Coffey Adiatefetrator Administrator Administrator The Lodge Community Care Office Contact Names and Addresses: Aras Daimhin Cherry Orchard Raflhdown Road Croke Park laHyfem«,D«10 Dublin 7 Jones's Road, Dublin 3. Tel £26810! Tel 8680444 Tel 8552000 COMMUNITY AAlMAimAl ^MrmrTVCARE AREA2 fiffl^jMWCMBAMSM iBMM^l££i«I^B£M Ms M. f fenniism Ms. P. Fallon Ms, M. Kent Ms,M.O'Cam»ll Senior I%vskMhet*tfin Senior Physiotherapist Senior Physiotherapist Senior Kiystotherapist Health Centre Community Care Office Communis Care Office Carnegie Centre OW Cnantv K*?ml COMMtlNITY CARE AREA 10 Tivoli Road Vergemount Hall Imi lEdward S treet %ksk Dublin 6 Dublin 2 Dublin U Ms. C. Doran Dun Laoghaire Tel 2698222 Tel 6792611 Td 45431! iplSt Administrator Tel 2843579 Community Care Office dessMe Road WIeMow Tel 0404-68400 Contact Names and Addresses (contd.); Access to Services;
Patients are referred to the Public Health Nursing service by:
General Practitioners, COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 Occupational Therapists, COMMUNITY CARE ARIA II Physiotherapists, Senior Physiotherapist Ms. D. CulHvan Ms. B. Rooney Ms. D. Earle Hospital Staff, Senior Physiotherapist Senior Physiotherapist Senior Physiotherapist Senior Physiotherapist Family Members. The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 You can contact the Public Health Nurse for your area directly at your local Health Centre. Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Classes of Records:
Client records. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Ms. M. 0*Callaghan Contact Names and Addresses: Senior Physiotherapist Senior Physiotherapist COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Poplar House Community Care Office Poplar Square, Glenside Road Sr. P. Byrne Naas Ms. M. Fitzpatrick Ms. A. Flynn Ms. C Walsh Wicldow Supt. Public Health Nurse Co. Kildare Supt. Public Health Nurse Supt Public Health Nurse Supt. Public Health Nurse Tel 0404-68400 Community Care Office Community Care Office Tel 045-876001 Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542311
COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA ft
Ms. S. Cody Ms. E. Weir Ms. S. O'MaUey Ms. $* Armstong Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Ceotock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tensmm
COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10
Ms. T. Scully Ms. G. Fralier Supt. Public Health Nurse Supt. Public Health Nurse Poplar House Community Care Office Poplar Square, Glenside Road Naas WicMow Co. Kildare Tel 0404-68400 Tel 045-876001 CONTINENCE SERVICES Contact foi^Further Information: Description:
The objective of the continence service is to reduce the effects of being incontinent on the individual and the carer and to provide a treatment plan that improves the patient's quality of life in a sensitive manner. COMMUNITY TARE AREA 10 The service aims to cure or at least improve considerably the patient's condition through COMMUNITV^CARE AREA 9 education, training and, where appropriate, the provision of incontinence wear. Supt Public Health Nurse Supt. Public Health Nurse Poplar House Community Care Office Poplar Square, Glenside Road Services Provided: Naas Wicklow Co. Kildare Tel 0404-68400 Assessment for appropriate treatment, Tel 045-876001 Provision of incontinence wear to eligible persons if appropriate.
Access to Services:
Contact the PubHc Health nurse for your area at your local Health Centre, or Contact your General Practitioner. Classes, of Records: Client records,
Contact for Farther Information; DENTAL SERVICES Description; Class of Records; The objective of the Dental Service is to improve the oral health of the population through Client records, preventative and care services. Services are provided under the Dental Treatment Services Financial records. Scheme by Health Board dental surgeons at local clinics and by private practitioners who are under contract to the Board. Contact for further information; Services Provided;
Emergency dental treatment, Routine dental treatment, AREA 3 AREA 4 Denture treatment. Principal Dental Surgeon Principal Dental Surgeon Principal Dental Surgeon Principal Dental Surgeon Roselawn Health Centre Patrick Street Health Centre Dental Clinic Blanchardstown Access to Services; Dun Laoghaire Old County Road Cornmarket Dublin 15 Tel 2808403 Dublin 12 Dublin 8 Tel 8212666 11 Medical Card holders and their adult dependants. Tel 4542511 Tel 6777671
Emergency Treatment: - Obtain a list of dentists from your local Health Board dental clinic, or telephone freephone 1800 520 520 , and select a dentist of your choice. You must bring your Medical Card with you when attending. AREA 7 AREAS AREA 5 AREA 6 Routine Treatment: - Telephone freephone 1800 520 520 or complete an application form Principal Dental Surgeon which is available from your local Health Board Dental Clinic, or Dental Section, Dr. Principal Dental Surgeon Principal Dental Surgeon Principal Dental Surgeon Community Care Office Steevens Hospital, Dublin 8. You will be notified when you can proceed with the treatment. Kilbarrack Health Centre Poplar House Cromcastle Road GlensideRoad KEbarrack Poplar Square, Coolock Wicklow Dublin 5 Naas Denture Treatment; - Telephone freephone 1800 520 520 or complete an application form Dublin 5 Tel 0404-68400 Tel 8476122 Tel 8326533 Co. Kildare wMch is available from your local Health Board dental clinic, or Dental Section, Dr. Tel 045-876001 Steevens Hospital, Dublin 8. You will be notified when you can proceed with the treatment.
21CMldren»,
Contact the dental cMc at your local Health Centre.
SiFerscffls eligible for services under the Health (Amendment) Act 1996 - Hepatitis C.
Routine treatment and Ml denture treatment can be arranged by contacting:
Dental Section, Eastern Health Board, Dr.. Steevens Hospital* Dublin 8.
Eligible pmmm skiuli contact Dental Section beftae attending for treatment.
liaergeiey treatment* to relieve pain, is available from participating private dentists on production of the Health Services Card, You can select a dentist of your choice from the list of partfcipatiig dentists which is available from y&m local Health Board dental clinic. DISABLED DRIVERS - TAX CONCESSIONS Contact for Further Information (contd.): Description:
The Revenue Commissioners operate a scheme whereby severely and permanently disabled persons are entitled to repayment of Vehicle Registration Tax (V.R.T.) and Value Added Tax (V.A.T.) paid on specially constructed or adapted vehicles. In some instances excise COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 duty paid on petrol or diesel may be repaid also. To claim relief applicants must submit to the Revenue Commissioners, along with other Senior Area Medical Officer Senior Area Medical Officer Senior Area Medical Officer Senior Area Medical Officer documentation, a Primary Medical Certificate issued by the Senior Area Medical Officer in The Lodge Community Care Office Aras Daimhin Cromcastle Road the local Health Board area. Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Services Provided:
Assessment for Rdmary Medical Certificate. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10
Senior Area Medical Officer Senior Area Medical Officer Access to Services: Poplar House Community Care Office Poplar Square, Glenside Road • To obtain a Primary Medical Certificate contact: Naas Wicklow Co. Kildare Tel 0404-68400 The Senior Area Medical Officer at your local Community Care office. Tel 045-876001
* Completed application forms should be submitted to:
Disabled Drivers Section, Central Repayments Office, Coolshannagh, Co. Monaghan. Phone(047) 82800
Classes of Records;; Client records.
Contact, for farther Mfmmmimm
m^t%mt\m/m±t pmmmmveMmMm*t cmMamvcAVKAimi* QmMmmMmM^ iJeftwr Area Medical Offkw mm ^iiwuiiiiv Care Office KMIMT Area Medical Officer Senior Area Medical Officer Senior Area Meditf i «v««b fbvid Communis Care Office Carnegie Centre Health Centre r?j^tSffe VcrjBcnwuntHall Lord Edward Street Old County Road Ul -****" Dublin6 0llHk2 mblmll T Access to Services: Submit a completed application form to your local Community Care office. Application forms are available from your local Community Care office, or Customer Services Depts Dr. Steevens Hospital, Dublin 8. Classes of Records; Client records, Financial records. Contact for Further Information: ffiplMtlMiTOCARBARRAi COMMUNITYCAREARFA 2 COMMUNITYCARF. A1TCA Administrator Aciffiinistrater Administrator Administrator Cowifflinity Care Office Community Care Office Carnegie Centre Health Centre Tivdli Road ¥ergemo»ntIMt Lord Edward Street Old County Road Dun Laefteire Dublin 6 Dublin 2 Ttel21435?i Dublin 12 Tel 6792611 Tel 4542511 ®^«liECia«^WM mmmmmcMmmmz mMMmmtitAimAm^v cmtmaanCAIMIPI Atteilalstfaier Administrator i'hc t txigc Administrator Oiaifiwaity Ctae Offiee Am Doftnhifi Chcrrv OtvhartH CramcasdeRoad Crake Park Coolock Bablia? Jones's Road, Dublin 3. Dublin 5 Tel 8552000 Tel 8476122 ENVIRONMENTAL HEALTH SERVICES Description; Communicable Diseases. Environmental Health deals with the prevention, detection, and control of environmental hazards which effect human health. Services are provided through Environmental Health Persons who suspect that they have contracted an infectious disease should contact their Officers and the Public Analyst Laboratory. General Practitioner immediately. Pest Control Services. Services Provided; Persons (in the Dublin Area) who wish to avail of the Pest Control Services should contact: 1. Food Control. 2. Hygiene Education. Pest Control Section, 3. Port Health. Eastern Health Board, 4. Communicable Diseases. Francis Street, 5. Pest Control Services. Dublin 8, 6. Poisons Licence. 7. Control of Tobacco Products. Tel 4542087 Hygiene Education. Access to Services: For information on courses contact: Licences and Registration. • Dublin City Area: Proprietors who wish to obtain advice or an application form for registration of a food premises, a stalls licence, a poisons licence or an occasional food permit should contact: Hygiene Education Unit, Ormond House, • Dublin Area: Ormond Quay, Dublin 7. Public Health Department, Room G2% Phone 8735199 Br. Steevens Hospital, Dublin 8. • Fingal Area: Phone 6790700 Environmental Health Officers Service,, • Kiidare Area: 33 Gardiner Place, Dublin 1 Environmental Health Officers Service, The Crossings, Tel 8727777 Dublin Road, • South Dublin County Council Area: Co. KiMam Phone 04S-S76001 Environmental Health Officers Service, South Dublin County Council • Wick low Area: Town Centre, P.O. Box 4122, Environmental Health Officers Service. Tallaght, Eastern I iealth Board, Dublin 24. Glcnsidtf Road, WieMow, Tel 4149000 Phone m04-6S4(X> Food Hygiene (North City): • Dun Laoghaire / Rathdown Area: Environmental Health Officers' Service, Principal Environmental Health Officer, 8 Corrig Avenue, Ormond House, Dun Laoghaire, Ormond Quay, Co. Dublin. Dublin 7. Tel 2802566 Tel. 8735199 • Kildare Area: Food Hygiene (South City): Environmental Health Officers' Service, The Crossings, Principal Environmental Health Officer, Naas, Ormond House, Ormond Quay, Co. Kildare. Dublin 7. Tel 045-876001 Tel. 8735199 • Wicklow Area: Local Authority Housing: Environmental Health Officers' Service, Health Centre, Glenside Road, Principal Environmental Health Officer, Wicklow. Civic Offices, Wood Quay, Tel 0404-68400 Dublin 8. Tel 6796111 Classes of Records' Pest Control: Client records. Principal Environmental Health Officer, 20 Francis Street, Contact Names and Aaa*^,, Dublin 8. Tel/ 4542087 • fittblinCStvATfty Special Services (Port Health, Communicable Diseases, Hygiene Education}: Almmifkeric PottuH^* Principal Environmental Health Officer, Ormond House, Ormond Quay, Principal Environmental Health Officer Civic Offices, r> Dublin 7. Wood Quay, Dublin 8. Tel 8735199 Tel 67961H • Fingal County Council Area: FREE FORMULA FEED (BABY FOOD) SCHEME Principal Environmental Health Officer, Gardiner Place, Dublin 1 Description; Tel 8727777 * South Dublin County Council Area: The purpose of the Scheme is to provide for the supply of formula feed to the children of eligible persons, who would otherwise be unable to provide an adequate supply from their own resources. Principal Environmental Health Officer, P.O. Box 4122, Town Centre, Talaght* Dublin 24, Services Provided: Tel 4620000 Supply of formula feed (baby food), without charge to eligible persons. • Dm* Laoghajre / Rathdown County Council Area: Principal Environmental Health Officer, 33 Gardiner Place, Access to Services; Dublin 1. Tel 8727777 Contact: Your local health centre or your local Community Care Office. • Kildare County Council Area; Classes of Records; Client records, Financial records, GENERAL PRACTITIONER SERVICES DEPARTMENT Contact for further information: General Description: COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA4 The General Practitioner Services Department operates the Community Care Information Administrator Administrator Administrator System for each of the 10 Health Board areas. Community Care Office Community Care Office Carnegie Centre Administrator TivoliRoad Vergemount Hall Lord Edward Street Health Centre Structure of Section: Dun Laogbaire Dublin 6 Dublin 2 Old County Road Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 The Section is headed by a Section Officer, who reports to a Senior Executive Officer. Tel 4542511 (Other members of staff include a Grade IV Officer and four Grade m posts). Services Provided: COMMUNITY CARE AREAS COMMUNITY CARIT^. * COMMUNITY rAPF AP1.A 7 COMMUNITY TARE AREAS Administrator • We provide a service to all of the 10 Health Board areas by way of advice and Administrator Administrator Administrator The Lodge informing them of any changes in the computer system. We provide a service to Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard clients who are unable to secure the services of a general practitioner; we provide a Rathdown Road Crake Park Coolock BalI|fermot £>. 10 s Dublin 7 Jones's Road, Dublin 3. Dublin 5 service to general practitioners vis-a-vis certification of leave, ordering stationery etc, Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 • We record and certify claims submitted by all general practitioners. • We provide the following range of services to General Practitioners: Certification of Annual, Study and Maternity Leave. Certification of Practise support subsides and Medical Indemnity Insurance. CPMMUMTYCAREAREA.S COMMUNITY r Aire AireMft Asst, Administrator Administrator Pophi House Community Care Office Access to Services; Poplar Square* Gfenside Road Naas WicMow The service is available Monday to Friday, 9.00 a,rn. - LOO pm and 2.15 pjn. - 5,00 Co, litiare Tel 0404-68400 p.m. for clients and general practitioners. Tei 045-876001 Classes of Records; We maintain; • contract files for all general practitioners participating in the QMS Scheme • Files on application for the palliative care programme and the screening programme* Contact for further information: EASTERN REGIONAL GENERAL PRACTICE TRAINING Grade VI, PROGRAMME General Practitioner Services, Dr. Steevens5 Hospital, Dublin 8. Tel: 01 - 6790700 General Description: The Eastern Regional General Practice Training Programme provides training for future general practitioners. The Eastern Health Board provides administrative back up to the Programme. Structure of Section: The EHB provides on a part-time basis, the services of a Grade VI Officer and on a more frequent basis the services of a Grade III Officer. A Course Director and two Assistance Directors who are all practising general practitioners run the Programme itself. The policy making body is the Steering Committee. Services Provided: Training appropriate to the trainees securing posts as general practitioners at the end of their three years training. Access to Services: Access to open only to those who have medical qualifications. Classes of Records; We maintain records on the third year trainees with whom we have a contractual obligation. Contact; General Practice Unit, Dr. Steevens* Hospital, Dublin 8, GENERAL MEDICAL SERVICES SCHEME - HEPATITIS C - HEALTH (AMENDMENT) ACT 1996 PHARMACISTS Description: Description: The purpose of the service is to ensure the provision of Primary Care Services, without A pharmacy which has a Community Pharmacy Contractor Agreement with the Eastern charge, to certain persons who have contracted Hepatitis C. Health Board may then provide GMS services i.e. dispensing of properly completed prescriptions to patients covered under the Medical Card and dispensing prescribed medication under the Drug Cost Subsidisation, Long Term Illness, High Tech Medicine, Services Provided: Dental treatment services, Drugs Refund and Health Amendment Act 1996 Schemes. The following services are available, free of charge, to eligible persons: Structure of Section: a) General Practitioner medical and surgical services, A Community Pharmacist staffs the section. b) Supply of prescribed drugs, medicines and medical and surgical appliances, c) Dental services and dental appliances, Services Provided: d) Ophthalmic services and the supply of optical appliances, e) Aural services and the supply of aural appliances, Liaison between community pharmacies and the board and between the board and f) Counselling services in respect of Hepatitis C, hospitals in relation to pharmaceutical matters. g) Nursing services, h) Home Help service. Access to Services: The service is available from 9*00 a,m. -1.00 p.m. and 2.15 p.m. - 5.00 p.m. Access to Services; Complaints Procedure: Each Health Board has appointed a Liaison Officer to ensure the smooth delivery of services under the Act and to act as a contact point for individuals and with the various interest groups whose members avail of services under the Act. Complaints regarding this service should be made to: Health Services Card Community Pharmacist,. Dr. Steevens1 Hospital;, Dublin 8* To apply for a Health Services Card an individual should obtain an application form from the Board's Liaison Officer. ft: (01)635 2538 The Liaison Officer, Community Services, Contact for further information: Dr. Steevens Hospital, Dublin 8. Community Pharmacist, Dr. Steevens* Hospital, The application form should be returned to the Liaison Officer along with supporting medical Dttt&n 8, documentation. i%t#i)©52S3l General Practitioner medical and surgical serfcifk Card holders, can attend the General Petitioner of their choice who will provide treatment free of charge, Prescribed drugs, medicines, medical and surgical appliances. Home Help service. Any drugs, medicines or medical and surgical appliances required will be prescribed by your Persons who require home help can request the Board to arrange a home help service for General Practitioner. them or they can source their own home help and request the Board to subsidise the cost. An You should bring the prescription for drugs, medicines and appliances to the pharmacy of assessment of the applicant's home help needs will then be arranged. The applicant should your choice. The drags / medicines will be dispensed without charge. forward a letter to the Liaison Officer, from their Consultant or General Practitioner, A prescription for medical and surgical appliances, which cannot be supplied by your local supporting their application for home help services. pharmacy, should be submitted to your local Community Care office where arrangements will be made for the supply of the appliance without charge. Dental services. Classes of Records; Routine treatment and rail denture treatment can be arranged by contacting: Client records, Financial records. Dental Section, Eastern Health Board, Dr. Steevens Hospital, Contact for further information; Dublin 8. Eligible persons should contact Dental Section before attending for treatment. Emergency treatment, to relieve pain, is available from participating private dentists on Liaison Officer, production of the Health Services Card. You can select a dentist of your choice from the list Community Services, of participating dentists which is available from your local Health Board dental clinic. Dr. Steevens Hospital, Dublin 8. Ophthalmic services, Sight testing services and the supply of spectacles can be arranged through your local Community Care office. The service is provided by private opticians who have a contract with the board, You should contact your local Community Care office before arranging for services. Aural services. Hearing testing services and the supply of hearing aids can be arranged through your local Comffitu&y Gar© office. You should contact your local Community Care office before arranging for services. Counselling services. The Board's I .mison i Mfieer maintains a register of counsellors who will provide counselling co Ik-patois C patients without charge. The service is also available to the spouses and children of Hepatitis C patients. ^iixjiigsc^vkes, An assessment of the applicant's home nursing needs can be arranged by contactins local Communis Care office. GENERAL PRACTICE UNIT GENERAL PRACTICE DEVELOPMENT FUND General Description; General Description: The Eastern Health Board General Practice Unit (G.P. Unit) was established in May 1993 The G.P. Unit receives a specific allocation from the Department of Health & Children each following the recommendations contained in the Blueprint Document "The Future of General year (General Practice Development Fund) for initiatives in general practice. This funding is Practice in Ireland". This report recommended the setting up of General Practice Units in provided for the following developments:- Information Systems, GP Services Development each health board area to enhance the future organisation of general practice in Ireland. The Pilots/Projects, GP Skills Training. primary objective of the General Practice Unit is to facilitate, support and develop general practice as a whole. Twelve general practitioners are attached to the G.P. Unit on a part-time Funding provided under Information Systems is utilised at present to provide grants to basis, two of these doctors act in an advisory capacity and the remaining ten are assigned to general practitioners who are computerising their practices for the first time or to those who defined geographical/hospital catchment areas based on D.E.D.s. Each Unit Doctor has a have not received computerisation funding from the Board to date but who wish to upgrade liaison responsibility for the general practitioners located within his/her own area. The their existing computer systems. administrative structure of the Unit is headed by Ms. Pauline Bryan, G.P. Unit Administrator, with administrative and secretariat back-up. Funding provided under GP Services Development Pilots/Projects is utilised to finance various initiatives which seek to enhance the quality of service provision by general Services Provided: practitioners. Pilot projects are initiated by the Unit on the basis of identified areas of need and are funded and evaluated for specific periods. The selection of projects is approved by the Programme Manager, Community Services, on the recommendation of the G.P. Unit Listed below are details and further explanatory information regarding the activities and procedures of the General Practice Unit. Administrator and Unit Doctors. • GENERAL PRACTICE DEVELOPMENT FUND Funding provided under GP Skills Training is utilised to finance training courses approved • INDICATIVE DRUG BUDGETING SCHEME by the GP Unit which are run for general practitioners. • GRANTSCEEMES • DATABASE ON GENERAL PRACTICE Funding is also provided in this allocation for the Palliative Care Scheme, • ADMINISTRATION Immunisation/Screening of Children in Disadvantaged Areas and GP Trainees. Details of these schemes are listed seperately under General Practitioner Services Section, Access to Services Information and details on how to apply for funding for the various initiatives covered by Ms allocation are circulated to all doctors when such funding becomes available. The normal requirement is application in writing to Ms. Pauline Bryan, G.P. Unit Administrator, General Practice Unit, Dr. Steevens' Hospital, Dublin 8. As funding is limited in certain cases, applicants are notified thereafter of the outcome of their application. Classes of Record; Financial Records Contact for further information: G.P, Unit Administrator General Practice Unit Dr, Steevens* Hospital Dublin 8, Teh JVb, (01) 635 2354 INDICATIVE DRUG BUDGETING SCHEME GRANT SCHEMES General Description: General Description; The G.P. Unit provides grants from time to time to general practitioners to facilitate various A principal aim of the General Practice Unit is to assist general practitioners to prescribe developments in targeted areas including capital funding for general practice developments, appropriately and cost-effectively while maintaining or enhancing quality of care. In this computer "start-up" and "upgrade" grants, and "start-up" grants for establishing facilities for regard, an individual drug budget is allocated annually to each GMS general practitioner to the employment of a Practice Nurse for the first time. cover the cost of medical card prescriptions. Doctors whose out-turn at year end is less than their allocated budget are allowed to invest 50% of these savings in approved practice Access to Services: developments with the remaining 50% accruing to the Health Board for investment in overall general practice developments. General practitioners are notified in writing of the availability of funding for general practice developments as it arises. Details of specific criteria pertaining to the individual initiatives or Access to Services; schemes covered by this funding are also included in these letters. Applications in writing, or on a designated application form, are invited from interested G.P.s who meet the specified General practitioners who achieve savings on their indicative drug budgets are notified criteria. These proposals are then assessed by the G.P. Unit Administrator and Unit Doctors annually by the G.P. Unit of the amount of savings achieved and the areas in which they may in accordance with the guidelines for each scheme. Successful applicants are requested to invest their portion of these savings. Proposals for the investment of these savings should be submit original receipts for expenditure incurred in their practice development. They are then submitted in writing for approval to Ms. Pauline Bryan, G.P. Unit Administrator, General re-imbursed for this expenditure up to the level of grant allocated. Unsuccessful applicants Practice Unit, Dr. Steevens* Hospital, Dublin 8. If approved, the doctor may proceed with the are notified in writing. work to be done or with purchasing the items specified. On completion of work, or following purchase of the approved items, the doctor is required to submit detailed original receipts for Classes of Record: expenditure incurred, following which payment will be made up to the amount of the doctor's portion of savings available. Financial Records The allocation of the Health Board portion of savings is approved by the Programme Contact for further information: Manager, Community Services, following recommendations by the G.P. Unit Administrator and the G.P. Unit Doctors and is based on the identification of areas in general practice which require further development and which will result in improved service delivery by GPs which will ultimately be of benefit to their patients. G.P. Unit Administrator General Practice Unit Classes of Record; Dr. Steevens' Hospital Dublin 8. Financial Records Tel. No. (01)635 2354 Contact for further information; Fax No. (01) 671 0645 (Please mark "For the attention afGP Unit Administrator") G.P.. Unit Administrator General Practice Unit Br. Steevens* Hospital DtibHn 8. Tel. Mo. (01)6352354 Pax; Ho. (pi) 611 0645 (Ptmm trmrk "For the attention ofQP Unit Administrator") DATABASE ON GENERAL PRACTICE ADMINISTRATION General Description; General Description; (a) Personnel Files - GP Unit Doctors The G.P. Unit has compiled a comprehensive, computerised database relating to GMS Personnel files are maintained for each of the twelve G.P. Unit Doctors. Information held practices. This is regularly updated and provides information on practice profile, premises, includes their GP Unit contracts and monthly returns/time sheets for sessions worked. equipment, staffing levels, surgery hours, services provided and funding received. This information assists the Board in the more effective planning of future Unit activities. (b) Correspondence with all Doctors Correspondence files are maintained for GMS and Private doctors with whom the Unit has Access to Services: had general correspondence. If a doctor wishes to access his/her individual record, he/she may apply in writing to Ms. Access to Services; Pauline Bryan, G.P. Unit Administrator, General Practice Unit, Dr. Steevens' Hospital, Dublin 8. If a Unit Doctor wishes to access information held on his/her personnel file or if a general practitioner wishes to apply for access to his/her correspondence file, he/she should apply to Classes of Record; Ms. Pauline Bryan, G.P. Unit Administrator, G.P. Unit, Dr. Steevens' Hospital, Dublin 8. Administrative Records Classes of Record; Contact for further information; Administrative Records Contact for further information; G,P. Unit Administrator Genera! Practice Unit Dr. Steevens* Hospital Dublin 8. G.P. Unit Administrator General Practice Unit Tel No. (01)6352354 Dr. Steevens' Hospital Fax No. (0!) 671 0645 (Please mark "For the attention ofGP Unit Administrator") Dublin 8. Tel. No. (01)635 2354 Fax No. (01) 671 0645 (Please mark "For the attention ofGP Unit Administrator") HOME HELP SERVICE (4) Persons eligible for services under the Health Amendment Act 1996 - (Hepatitis O: Description; You should forward a letter from your Consultant or General Practitioner, supporting your The purpose of the Home Help Service is to help individuals and their dependants to cope in application for home help services to: their own homes. The service is provided in co-operation with Voluntary Organisations, (or is funded through the Community Welfare Service in Co. Kildare and parts of Co. Wicklow). The Liaison Officer, Home helps assist with normal household tasks and are assigned to people who are unable to Community Services, carry out such tasks themselves. Dr. Steevens Hospital, Dublin 8. Services Provided; Contact for further information: Light household duties such as: Cleaning. Washing, Ironing. COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA4 Bed making, Cooking light meals, Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrator Shopping, Tivoli Road Vergemount Hall Lord Edward Street Health Centre Paying bills* Dun Laoghaire Dublin 6 Dublin 2 Old County Road Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 The provision of companionship, encouraging independence and generally improving the Tel 4542511 quality of life of the dependant person are also important elements of the service. Access to Services; COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA % (I> Sick or infirm persons or their dependants: Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road CrokePark Contact your local Home Help Organisation, or Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3, Dublin 5 The Public Health Nurse for your area at your local Health Centre. Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 P) An .elderly..person...who would otherwise have to be maintained outside the home: Contact your local Home Help Organisation, or COMMUNITY C\m?. AWBA Q COMMUNITY CARE AREA 10 The Pubic Health. Nurse for your area at your local Health Centre. Asst Administrator Administrator (3) hMSSSmM^S&MjSXSSM^S:^^Lm.h^ dependants; Poplar House Community Care Office Poplar Square, Glenside Road Contact your teeal Home Help Organisation, or Naas Wicklow Co. Kildare Tel 0404-68400 lerapist TIM Pubfie Health Nurse for your area at your local Health Centre, Tel 045-876001 HOME IMPROVEMENT SCHEME FOR THE ELDERLY COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Description; Administrator Administrator Administrator Administrator The aim of the Home Improvement Scheme for the Elderly is to improve the Uving The Lodge Community Care Office Aras Daimhin Cromeastle Road conditions of older people and thereby improve their standard of health and quality of life. Cherry Orchard Rathdown Road Croke Park Cooloek Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Services Provided: Painting / decorating. Essential repairs. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Improvement of sanitary facilities. Asst. Administrator Administrator Provision of heating facilities. Poplar House Community Care Office Provision of water and sewerage facilities. Poplar Square, Glenside Road Fitting of locks and other security devices. Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 Access to Services; Submit a completed application form to: Eastern Community Works Ltd., Emmet House, 138-140 Thomas Street, Dublin 8. Application forms are available from: Eastern Community Works Ltd., Your local Community Care Office or Customer Services Dept.9 Dr. Steevens Hospital, Dublin 8. Classes of Eecords: Client .records, Cmimiimfurther information! iVwHiuptp, CvMrc Office C«mmmn«> Care Office ' r«v*»U tfe\kt Vcrgcmount I Fall flun Lactate J Dublin b Tel »$4?$?«> fc| 2W8222 INFECTIOUS DISEASES MAINTENANCE ALLOWANCE COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Description; Asst. Administrator Administrator Infectious Diseases Maintenance Allowance is a weekly payment to persons who are Poplar House Community Care Office undergoing treatment for one of the specified infectious diseases and as result of receiving Poplar Square, Glenside Road Naas Wicklow treatment are unable to make proper provision for themselves and their dependants. Co. Kildare Tel 0404-68400 Tel 045-876001 Services Provided; Payment of allowance. Access to Services; Submit a completed application form to your local Community Care office. Application forms are available from your local Community Care office, or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. Classes of Records: Client reeoids, financial records* Cowtact for farther information: MATERNITY SERVICES Description; 2. Maternity Cash Grant. The objective in the provision of Maternity Services is to ensure that all women have access A cash grant is payable to medical card holders. to medical care in respect of pregnancy and childbirth and to ensure that no woman is unable Submit a completed application form to your local Community Care office. to avail of such services on the grounds of inability to pay. In addition to Inpatient and Outpatient services which are available in Maternity Hospitals or Maternity Units at General Hospitals the following Community Maternity Services are Application forms are available from: available: Your Maternity Hospital, or 1. Combined Care Scheme, Your local Community Care office, or 2. Maternity Cash Grant, Customer Services Dept, Dr. Steevens Hospital, Dublin 8. 3. Home Birth Scheme. 3. Home Birth Scheme. a) Financial Contribution. Submit a copy of the receipt obtained from the Midwife and a copy of the birth certificate to: Women's Health Dept., Community Services, Dr. Steevens Hospital, Dublin 8. b) Maternity Pack. In Respect of Home Births. Submit a prescription from your General Practitioner or Midwife to: Dublin - North City & County: • Maternity Section, Eastern Health Board, Community Care Area 6, Rathdown Road, Dublin 7. Dublin - South City & County: • Maternity Section, Eastern Health Board, Community Care Area 3, Carnegie Centre, 21 - 25 Lord Edward Street, Dublin 2, Kildare Area: » Maternity Section, Community Care offices. Poplar house, Maasf Co. KiMire, WicMow Area: • Maternity Section* CcrttinuiMty Care Offices, Otenslde road, Wiekfow. ^teisetjf^gogfe; Client records, Financial records, Contact for further information; MEALS ON WHEELS Description: Meals can be provided, in their own home, to older people, who are unable to provide for COMMUNITY CAREA1MA1 COMMUNITY c L»rm COMMUNITY r API, A^ , M A COMMUNITY CARE ACT.A 4 themselves. The objective is to help maintain older people at home for as long as possible. Meals are supplied by local Voluntary Organisations or in some cases meals are prepared in Administrator Administrator Health Board Hospitals and delivered by volunteers. Generally speaking one hot meal is Administrator Administrator Community Care Office Community Care Office provided per day, Monday to Friday. Carnegie Centre Health Centre TivoMRoad Vergemount Hall Lord Edward Street Old County Road Dim Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Services Provided; Tel 6792611 Tel 4542511 Supply of hot mid-day meal in the person's own home. COMMUNITY HAPie AM^g COMMUNITY CARP API?A < ~^ma/lvm *Y CARE AKEA 6 COMMUNITY CARF, ARF A 7 COMMUNITY CARE AREA8 Access to Services: Administrator Administrator Administrator Administrator The Lodge Community Care Office Cherry Orchard Aras Daimhin Cromcastle Road Contact your local Meals On Wheels organisation or, Rathdown Road Crake Park The Public Health Nurse for your area at your local Health Centre. Ballyfermot* D, 10 Dublin 7 Coolock Jones's Road, Dublin 3. Tel 6268101 Tel 8680444 Dublin 5 Tel 8552000 Tel 8476122 Classes of Records: Financial records. ^SaiMa3C^m^^ S^IMIIMTYCASE^REAIO Asst Administrator Administrator Contact Names and Addresses: Poplar House Community Care Office Poplar Square, Glenside Road Haas Wicklow Co. Kiidare Tel 0404-68400 COMMUNITY CARE AREA 1 COMMCNlTy CARE AREA 2 COMMtlCTT¥€AREAREA3 £«MMIMIMWI4B!-:M Tel 045-876001 Mr. N. Doyle Ms. M. Greene Ms. T. Dowses Mr- J. Murphy Administrator Administrator Adiftinistrater AdminiMratttf Community Care Office Community Care Office Carnegie Cen« Ili-sliMVniu' Tivoli Road Vergemouiit Hal! Lord Edward Street < Hd c »U;JM\ K*M»; Dun laoghaire Dubii»6 Dublin 2 Duhj.-jit; Tel 2843579 Td 2698222 Tc! 679261J i *•*'» -*s-l> * \ C'QMMrXITV (ARK ARKA 5 rtlMMIMlVC ARK \RK\fc t tiMMt Ml V* \W. WLSZ **!>»>&*!'_> *M* *!*LV* Ms. P. C'urtin Mr. J Hrutun MrCfWicv Mi M, !««««•?» Administrator AifminHr jtt »r A«li»»T»stt.ii«*t Vji»>-r^i.»t* <* ThcUnlljL'e Chcm C )rc hard k.tttHtnVkn K«utl < iMkrl'-itl 4 <»»J*w.» KaHyiermnt.1). i» TcI62fiXMM Contact names and addresses fcontd): MEDICAL AND SURGICAL APPLIANCES SCHEME Description: Medical and Surgical appliances are supplied to eligible persons, with a recognised medical need, in order to maintain that person at home and to improve their quality of life. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA in Mr. J. Kennedy, Ms. C. Doran Services Provided: Asst. Administrator Administrator Poplar House Community Care Office Supply of necessary medical and surgical appliances as prescribed by the appropriate health Poplar Square, Glenside Road Naas WicMow professional. Co. Kildare Tel 0404-68400 Appliances are generally issued on loan and are returnable to the Health Board when no Tel 045-876001 longer required. Access to Services; Prescriptions / recommendations from the appropriate health professional should be forwarded to your local Community Care office, who wiU make arrangements for the supply of the appliance. Classes of Records; Client records, Financial records. Contact for further information: COMMUNITY CARE AREA 1 COMMDMTY CARE AREA 2 OOMMPMTY CARE AREAS eaMMKMfyjm»RAlEA4 Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrate »r TivoliRoad Vergemount Hall Lord Edward Street Health Centre DunLaoghaire Dublin 6 Dublin 2 Old County Knad Tel 2843579 Tel 2698222 746792611 Dublin 12 I'd 454251? COMMUNITY CARE AREAS COMMIIMf Y CAMS ARBA,<* COMMiMItyCAKRAR^Al ^MMUi^SCilEAiiM Administrator Administrator Administrate Ainiinistrater Toe Lodge Cemmuni^ Care Office An^Rmnhm Crcwcastle SiMi Cherry Orchard Ratftdown Road (>»U-P.irK €«to§k Ballyfermot.D. 10 Dublin? Jones'sKtwl. IJnbKa3. EtettiaS M626Sioi mmmm Tc\mzm mmmn COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 MEDICAL CARD SCHEME Asst Administrator Administrator Poplar House Community Care Office Poplar Square, Glenside Road Naas Wicklow Co. Kildare Tel 0404-68400 Description; Tel 045-876001 The purpose of the Medical Card scheme is to determine an individuals entitlement for health services. There are two categories for deteraiining entitlement for health services: 1) Full Eligibility, 2) Limited Eligibility. Persons with full eligibility are entitled to the full range of health services (including General Practitioner Services and Choice of Doctor Scheme) for themselves and their dependants free of charge. Persons with limited eligibility are entitled to some services, such as In-Patient services in a Public Hospital, free of charge. Other services are subject to a charge. A Medical Card is issued to a person with full eligibility as evidence of their entitlement. Services Provided; Provision of a Medical Card to eligible persons as evidence of their entitlement to the raU range of health services without charge. Access to Services; Submit a completed application form, with verification of income and any relevant medical information, to your local Community Care office. Application forms are available from your local Community Care office, or Customer Services Dept, Dr. Steevens Hospital, Dublin 8. Classes of Records; CHent records. MEDICAL UNIT FOR ASYLUM SEEKERS Contact for further information: Description; The purpose of the service is to provide appropriate screening and medical assistance, as COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 soon as possible after arrival in the state, to non-nationals coming from countries where disease is prevalent. Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrator TivoliRoad Vergemount Hall Lord Edward Street Health Centre Dun Laoghaire Dublin 6 Dublin 2 Old County Road Services Provided: Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 Tel 4542511 1. Public Health Screening Clinic, 2. Primary Health Care Services 3. Dental Services, COMMUNITY CARE AREA S COMMUNITY CARff APT?A * COMMUNITY CARE APFA 7 COMMUNITY CARE AREA 8 4. Psychological Services. Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Access to Services; Bailyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Refugees / Asylum Seekers may be referred for services by their General Practitioner or Community Welfare Officer or they may refer themselves directly to the service. Classes of Records; COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 1» Asst Administrator Administrator Client records. Poplar House Community Care Office Poplar Square, Glenside Road Naas Wicklow Contact for further information; Co. Kildare Tel 0404-68400 Tel 045-876001 Senior Executive Officer, Community Services, Dr. Steevens Hospital, Dublin 8. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 OCCUPATIONAL THERAPY SERVICE Asst. Administrator Administrator Poplar House Community Care Office Poplar Square, Glenside Road Description; Naas WicMow Co. Kildare Tel 0404-68400 The primary objective of the Community Occupational Therapy service is to enable Tel 045-876001 individuals with a physical or sensory disability to achieve their optimum level of independence, and thereby to maximise their quality of life. Services Provided; Assessment of activities of daily living. Assessment for provision of Medical and Surgical appliances. Therapeutic Treatment Programmes. Safety Assessment. Home/Environment Adaptation. Access to Services; Clients are referred to the Occupational Therapy service by their: General Practitioner, Hospital Consultant, Physiotherapist, Public Health Nurse, Other Health Professional, Local Authority, Voluntary Organisations. A person may self refer to the service if appropriate. Classes of Records; Client records. Contact for further information; COMMUNITY CASE AREA1 COMMOMYY CARE AREA % C0MM1IMW CASE AREA 3 COMMODITY CARE AKEA 4 Sen, Occupational Therapist Sen. Occupational Therapist Sen, Occupational Therapist Sen, Occupational Therapist Community Care Office Community Care Office Carnegie Centre Healtn Centre Tivoli Road Yergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel269S222 Tel 6792611 Tel 454251! 135 (contd.); OPHTHALMIC SERVICES Description; COMMUNITY CARE AREA 5 COMMUNITY CARE AREA fi COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Ophthalmic services are available to: Sen. Occupational Therapist Sen. Occupational Therapist Sen. Occupational Therapist Sen. Occupational Therapist 1) Medical Card holders and their dependants, (who are not eligible for services under the The Lodge Community Care Office Aras Daimhin Cromcastle Road Optical Benefit Scheme operated by the Dept. of Social, Community and Family Affairs). Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Tel 6268101 Dublin 5 2) Children. Tel 8680444 Tel 8552000 Tel 8476122 3) Persons eligible for services under the Hepatitis C - Health (Amendment) Act 1996. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 1ft Sen. Occupational Therapist Sen. Occupational Therapist Poplar House Community Care Office 1) Medical Card holders and their dependants: Poplar Square, Glenside Road Haas Wicklow Eligible persons are entitled to sight testing and the supply of spectacles, where required, free Coi Kildare Tel 0404-68400 of charge. The service is provided by private Opticians, who have a contract with the Health Tel 045-876001 Board, on the same basis as the service provided to their private patients. 2) Children. Ophthalmic services are available free of charge to children under 6 years in respect of defects noticed at child welfare clinics and to children attending national school in respect of defects noticed at school health examinations. 3) Persons eligible for services under the Hepatitis C - Health (Amendment) Act 1996. Sight testing services and the supply of spectacles can be arranged, free of charge, through your local Community Care office. The service is provided by private opticians who have a contract with the board. Services Provided; Sight testing, Supply of spectacle frames, Supply of lenses including bi- focalss Repairs to spectacles, Contact lenses or tinted lenses are supplied if required on medical grounds, A domiciliary service is available to persons who are unable to travel to the Optician's surgery. Access to Services; 1) Medical Card holders and, their dipiiiantj Submit a completed appication form to your local Community Care office. •i "j*? (contd.) ; OPHTHALMIC SERVICES Description; COMMUNITY CARE ARF.A S COMMUNITY CARE AREA fi COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Ophthalmic services are available to: Sen. Occupational Therapist Sen. Occupational Therapist Sen. Occupational Therapist Sen. Occupational Therapist 1) Medical Card holders and their dependants, (who are not eligible for services under the The Lodge Community Care Office Aras Daimhin Cromcastle Road Optical Benefit Scheme operated by the Dept. of Social, Community and Family Affairs). Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 2) Children. Tel 8680444 Tel 8552000 Tel 8476122 3) Persons eligible for services under the Hepatitis C - Health (Amendment) Act 1996. COMMUNITY CARTC AREA 9 COMMUNITY CARE AREA 10 Sen. Occupational Therapist Sen. Occupational Therapist Poplar House Community Care Office 1) Medical Card holders and their dependants: Poplar Square, Glenside Road Naas Wicklow Eligible persons are entitled to sight testing and the supply of spectacles, where required, free Co. Kildare Tel 0404-68400 of charge. The service is provided by private Opticians, who have a contract with the Health Tel 045-876001 Board, on the same basis as the service provided to their private patients. 2) Children. Ophthalmic services are available free of charge to children under 6 years in respect of defects noticed at child welfare clinics and to children attending national school in respect of defects noticed at school health examinations. 3) Persons eligible for services under the Hepatitis C - Health (Amendment) Act 1996, Sight testing services and the supply of spectacles can be arranged, free of charge, through your local Community Care office. The service is provided by private opticians who have a contract with the board. Services Provided: Sight testing, Supply of spectacle frames, Supply of lenses including hi- focals, Repairs to spectacles, Contact lenses or tinted lenses are supplied if required on medical grounds. A dormcMary service is available to persons who are unable to travel to the Optician's surgery. Access, tn. Serylgfis 1) Medical Card l»Mem.aitd..tlAAgencfaiii Submit a completed application, fotm to your local Community Care office, <4*»"» Application forms are available from your local Community Care office or ORTHODONTIC SERVICES Customer Services Dept., Dr. Steevens Hospital, Dublin 8. 2) Children General Description: Prescriptions / referral letters obtained from a Ophthalmologist should be submitted to the The Eastern Health Board provides a Consultant led Orthodontic Service through its local Community Care office for the area in which the child's school is located. Regional Orthodontic Department at St. James's Hospital, Dublin 8, and through satellite clinics at Crumlin Health Centre, Dublin 12, Tel. 01 454 2511, Ballyfermot Health Centre, Dublin 10, Tel. 01 626 4000 and Wellmount Health Centre, Dublin 11, 3) Persons eligible for services under the Hepatitis C - Health (Amendment) Act 1996. Tel. 01 834 6119. Submit a completed application form to your local Community Care office. Orthodontic assessment clinics are held at: Application forms are available from your local Community Care office or Coolock Health Centre, Dublin 5, Tel. 01 847 6122 Customer Services Dept., Dr. Steevens Hospital, Dublin 8. Roselawn Health Centre, Dublin 15, Tel. 01 8212666 Crumlin Health Centre, Dublin 12, Tel. 01454 2511 You should contact your local Community Care office before arranging for services. Ballinteer Health Centre, Dublin 16, Tel. 01295 1111 Kilbarrack Health Centre, Dublin 5, Tel. 01 839 1211 Bray Health Centre, Co. Wicklow, Tel. 01286 6161 Classes of Records: Wicklow Health Centre, Glenside Road, Wicklow, Tel. 0404 68400 Newbridge Health Centre, Co. Kildare, Tel. 045 431951. Client records, Financial records. Patients are referred for assessment through the Community Dental Service, from medical specialities, Speech and Language Pathology Departments, the Dublin Dental Hospital, other Regional Orthodontic Services and from overseas Dental Schools or Contact for further information: equivalent. Orthodontic services are available to persons free of charge as follows: COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 (a) Medical Card Holders and their dependants (b) Pre-school and national school children in respect of defects noted at Child Health Administrator Administrator Administrator Administrator Examinations. Community Care Office Community Care Office Carnegie Centre Health Centre (c) All children under 14 years of age who have completed national school. TivoliRoad Vergemount Hall Lord Edward Street Old County Road (d) Other persons adjudged by the Chief Executive Offieer of the Health Board to be Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 unable to provide a particular service for themselves without experiencing undue Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 hardship. COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Services Provided/Access to Services Provided: Administrator Administrator Administrator Administrator An assessment criteria is applied in assessing degrees of priority of need for specialist The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock orthodontic treatment on the basis of degree of handicap and severity of malocclusion. BaHyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3, Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Classes of Records; COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Patient Records Treatment Records Asst Administrator Administrator Administration Records Poplar House Community Care Office Poplar Square* Glenside Road Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 S^G Contact for further information: PHYSIOTHERAPY SERVICE For further information contact the Regional Orthodontic Unit, St. James's Hospital, James's Street, Dublin 8, Telephone 01-473 3500 The objective of the Community Physiotherapy service is to promote, maintain and enhance the mobility and independence of people, and thereby improve their quality of life. The Orthodontic Services Section, Eastern Health Board, Dr. Steeven's Hospital, Community Physiotherapist primarily adopts a physical approach in terms of prevention, Dublin 8, Telephone 01-679 0700. treatment and alleviation of a wide variety of medical conditions. The service facilitates early discharge from hospital and can help to avoid the need for hospitalisation in the first instance. Community Physiotherapists provide clinical and health promotion services for eligible people. Clinical services include physiotherapy input in the treatment of a specific problem or as part of the Community Ward Team. Health promotion deals with areas such as accident prevention, fitness for older people and carer support and education. Training is also provided to carers in relation to lifting and handling techniques. Services Provided: Physiotherapy Treatment. Health Promotion. Training for Carers (lifting and handling techniques). Access to Services: Patients are referred to the Physiotherapy service by their: General Practitioner, Public Health Nurse, Occupational Therapist, Hospital Consultant, Other Health Professional* Family Members, Classes of Records;,. Client records. Contact for further information: PUBLIC ANALYSTS LABORATORY COMMTTNTTY CAKF. ABffA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA4 Description: Senior Physiotherapist Senior Physiotherapist The Public Analyst's Laboratory, based at Sir Patrick Duns Hospital, Dublin is an approved Community Care Office Senior Physiotherapist Senior Physiotherapist laboratory under the Health (Official Control of Food) Approved Laboratories Order 1996. Community Care Office Carnegie Centre Tivoli Road Vergemount Hall Health Centre It is managed by the Eastern health Board and carries out an analytical service in the testing Dun Laoghaire Lord Edward Street Old County Road Dublin 6 Dublin 2 of food, drugs and water samples for the Eastern, Midland and North Eastern Health Boards Tel 2843579 Tel 2698222 Dublin 12 Tel 6792611 Tel 4542511 and for the Local Authorities within that region. Fees for analysis services are charged to the relevant authorities. The laboratory also provides an analytical service to businesses and private individuals on a COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 fee paying basis. COMMUNITY CARE AREA 7 COMMUNITY CARE AREA S Senior Physiotherapist Senior Physiotherapist Senior Physiotherapist The Lodge Community Care Office Senior Physiotherapist Services Provided; Cherry Orchard Aras Daimhin Cromcastle Road Rathdown Road Croke Park Ballyfermot, D. 10 Dublin 7 Coolock Testing of food, drugs and water samples for Health Boards and local Authorities. Jones's Road, Dublin 3. Tel 6268101 Tel 8680444 Dublin 5 Tel 8552000 Analysis of food products and the provision of Certificates of Free Sale to companies Tel 8476122 exporting goods. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Access to Services: Senior Physiotherapist Senior Physiotherapist Poplar House Community Care Office Poplar Square, Glenside Road Contact: Naas WicMow Co. Kildare Tel 0404-68400 Public Analyst's Laboratory, Tel 045-876001 Sir Patrick Duns Hospital, Lower Grand Canal Street, Dublin 2. Classes of Records: Client records. Contact for further informatioii: Public Analyst's Laboratory* Sir Patrick Duns Hospital, Lower Grand Canal Street, Dublin 2. Tel. 6612022 4M» PUBLIC HEALTH LABORATORY Quality Manual Administration Files General Description: Contact for further information: The Public Health Laboratory is based in the grounds of Cherry Orchard Hospital, Consultant Microbiologist/Director, Public Health Laboratory, Cherry Orchard Ballyfermot, DublinlO, Tel. 01 626 4702. The laboratory undertakes a wide range of Hospital, Ballyfermot, Dublin 10, Tel. 01626 4702 bacteriological tests for hospitals, general practitioners, and environmental health officers. There is particular emphasis on screening for communicable diseases and Chief Laboratory Technologist, Public Health Laboratory, Cherry Orchard samples are submitted daily from hospitals and general practitioners. Testing of public Hospital, Ballyfennot, Dublin 10. Tel. 01 626 4702 drinking water supplies are carried out in the laboratory. Recreational waters such as pools, rivers and sea waters are tested seasonally. The laboratory carries out food testing from manufacturing, wholesale and retail outlets and restaurants etc. for food pathogens. Services Provided: Testing of public drinking water supplies Testing of recreational waters i.e. pools, rivers, sea water, seasonally Food testing is carried out on samples from manufacturing, wholesale and retail outlets and on restaurants, shops etc.for food pathogens. Bacteriological testing for hospitals, general practitioners and Environmental Health Officers on a daily basis Access to Services: The service provided by the Laboratory are not directly available to members of the public. Members of the public who contact the Laboratory wishing to have a sample tested will be referred to the Principal Environmental health Officer within their own Corporation or County council or to their General practitioner. Food and water samples must be submitted to the Laboratory by an Environmental Health Officer. Clinical Specimens are submitted to the laboratory by Medical/Nursing staff from hospitals or General Practitioners or from Environmental Health Officers. No reports are issued directly to members of the public. All the services listed are available free of charge to the members of the public. Classes of Records: Specimen Requests/Results External Quality Assurance Records Water Request Forms/Results Food Request Forms/Results ***£?' PUBLIC HEALTH NURSING SERVICE Contact for further information; Description; The objective of the Public Health Nursing service is to enhance and maintain the health and COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 well being of persons who are resident in the community. Services are provided to adults and children. Supt. Public Health Nurse Community Care Office Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Public Health Nurses provide a wide range of services which include curative and preventive Tivoli Road services. Community Care Office Carnegie Centre Health Centre Dun Laoghaire Vergemount Hall Lord Edward Street Old County Road Curative services include the provision of a home nursing service where necessary. Tel 2843579 Dublin 6 Dublin 2 Dublin 12 Preventative services include home visiting, school screening, health education / promotion, Tel 2698222 Tel 6792611 Tel 4542511 provision of information to patients and carers and liaison with other health professionals. COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Supt. Public Health Nurse Supt Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Services Provided: The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Balryfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Home Nursing. Home Visiting. Health Education / Promotion. Provision of information to patients and carers. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Referral to other Health professionals or Services. Supt. Public Health Nurse Supt Public Health Nurse Poplar House Community Care Office Poplar Square, Glenside Road Naas Wicklow Access to Services: Co. Kildare Tel 0404-68400 Tel 045-876001 Patients are referred to the Public Health Nursing service by: Genera! Practitioners, Occupational Therapists, Physiotherapists, Hospital Staff, Family Members. Classes, of ..Records: Client records, REGISTRATION OF BIRTHS. DEATHS AND MARRIAGES 3) Marriage by Civil Ceremony. Arrangements for marriages by civil ceremony should be made with: General Description; Co. Dublin: The fimction of the Superintendent Registrars Office is to oversee the registration of births, deaths and marriages within the Eastern Health Board region and to ensure that all the The Registrar of Civil Marriages, applicable legislation is complied with. Sir Patrick Duns Hospital, Lower Grand Canal Street, Dublin 2. Services ProTided; Telephone 6787114 1) Registration of Births, Co. Kildare: 2) Registration of Stillbirths, 3) Registration of Deaths, The Registrar of Civil Marriages, 4) Registration of Marriages, Community Care Offices, 5) Civil marriages, Poplar House, 6) Issue of Certificates in relation to Births, Deaths and Marriages. Naas, Co. Kildare. Tel. 045 - 876001 Access to Services: Co. Wicklow: 1) Registration of Births, Stillbirths, Deaths and Marriages: The Registrar of Civil Marriages The registration of births, stillbirths, deaths and marriages requires the personal Community Care Offices, attendance by a qualified informant at the Registrar's office to supply the particulars to be Glenside Road, registered and to sign the Register. Wicklow, Tel 0404 ~68400 2) Issue of certificates in relation to Births, Deaths and Marriages: Certificates of births, deaths and marriages may be obtained by calling in person to your local Classes of Records; Registrar's office, or by applying to that office by post. Client records. A certificate of stillbirth may be obtained from the Registrar at the time of registration, or at a later date from: The General Register Office, Joyce House, 8-11 Lombard Street East, UUDIltl JL+ Contact for further informantion; Fingal Thurs. Health Centre, 2.15-4.00 1) Registration of Births, Stillbirths. Deaths and Marriages: Bridge Street, Swords, & Co. Dublin Tel 8902200 2) Issue of certificates in relation to Births, Deaths and Marriages: Also Joyce House, Mon. / Fri. Co. Dublin: 8-11 Lombard Street East, 9.30 - 12.30 Dublin 2. Mon./Tues./Weds./Fri. District Registrar Opening Hours Tel. 6711968. 2.15-4.30 Killinev: Mon. / Weds. /Fri. Bray No. 2: Our Lady's Clinic, Mon./Weds./Fri. Our Lady's Clinic, 10.30 - 12.30 92-95 Patrick Street, 10.30 - 12.30 Dun Laoghaire. 92-95 Patrick Street, Tel. 2804245 Dun Laoghaire. Tel. 2804245 South City No 4: Mon. - Fri. Clontarf& Health Centre, Tues. / Fri. Baggot Street Hospital, 9.30 - 12.30 HowthNo. 1: Vernon Avenue, 10.30-11.30 18 Upr. Baggot Street, Dublin 3. Dublin 4. Tel 8337109 Tel 6681577 All Other Areas: Superintendent Registrar's Office, Mon. - Fri. Dublin West: Health Centre, Tues. Joyce House, 9.30 - 12.30 & Boot Road, 2.15 - 4.00 8-11 Lombard Street East, 2.15 - 4.30 Clondalkin, Dublin 2. Dublin 22, Tel. 6711968. Tel. 4592549 Co. Kildare: Also District Registrar Opening Hours Joyce House, Mon. - Fri. 8-11 Lombard Street East, 9.30-12.30 Athy: Mon. - Fri. Dublin 2. 6 St. Patrick's Avenue, 9.30 - 12,30 & Tel. 6711968. Athy, 2,00-4,00 Co. KMdare. Dun Laoghaire Mon./Weds./Fri. Tel 0507-32644 Ho. 1 & 2: Our Lady's Clinic, 10.30 -12.30 92-95 Patrick Street, Newbridge: Mon. - Fri Dun Laoghaire. 21 Moore Park, 9.30-1&30& Tel 2804245 Newbridge, 2-00 -4.00 Co, Kildare. Td045-4313S5 Rathangan: Mon. - Fri. Coollattin: Contact Registrar Glebe House, 9.30 - 12.30 & School Heights, for details. Rathangan, 2.00 - 4,00 Co. Kildare. Carnew, Tel 045-524394 Tel. 055 - 26260 Robertstown: Rathdrum: Thurs. Mon. - Fri. Allenwood, Avoca Health Centre, 10.00 -12.00 9.30 -12.30 & Rathdrum. Naas, 2.00-4.00 Co. Kildare. Tel. 0404-46231 Tel. 045 - 860148 Tinahely: Contact Registrar All Other Areas- "Camelot" for details. Mon. - Fri. Shillelagh. Community Care Offices, 9.30 -12.30 & Tel. 055 - 29156 Poplar House, 2.00 - 4.00 Naas, Co. Kildare. Wicklow: Mon. - Fri. Community Care Offices, 9.30 - 12.30 & Tel. 045 - 876001 Glenside Road, 2.00 - 4.30 Co. Wicklow: Wicklow, Tel 0404-68400 District All Other Districts: Superintendent Registrar's Office, Mon. - Fri. Opening Hours Community Care Offices, 9.30 - 12.30 & Arfcfow: Glenside Road, 2.00 - 4.30 Tues./ Weds./ Fri. Wicklow, 87 Fernhill, Tel 0404-68400 Arklow. 10.00 - 1.00 & 7.00p.m.-8.00p.m. Tel. 0402-33011 3) Civil marriages: Contact Registrar Co. Dublin: Baltinglass Hospital, for details. Tel. 0508 - 81255 Blessington: Registrar of Civil Marriages, Contact Registrar Sir Patrick Duns Hospital, Cragmore, for details. Lower Grand Canal Street, Blessington. Dublin 2. Tel. 045 - 865217 Telephone 6787114 Bray: Mon. & Fri. Health Centre, 2.00 - 4.00 Co. Kildare: KiBarneyroad, Bray. Tel. 2860532 Deputy Registrar of CM Marriages* Community Care Offices* Also Poplar House, Naas, Mon. & Fri. Co. Kildare. Health Centre, 9.00-11.00 Tel. 045 - 876001 Greystones. (Queries only) Tel. 2877311 Co. Wicklow: REHABILITATION TRAINING FOR DISABLED PERSONS Description; Registrar of Civil Marriages Community Care Offices, Health Boards provide training services for intellectually or physically disabled persons in co Glenside Road, operation with the National Rehabilitation Board and various training bodies. Wicklow, The purpose of the service is to prepare disabled persons for employment suitable to their Tel 0404 - 68400 condition of health. Services Provided; Training services for intellectually or physically disabled persons. Access to Services; Applications for training are submitted to the Health Board by the National Rehabilitation Board Adviser. Persons are referred to the National Rehabilitation Board by their: General Practitioner, Occupational Therapist, Physiotherapist, Public Health Nurse, Other Health Professional. U Disabled Persons can also refer themselves to the National Rehabilitation Board. Contact the National Rehabilitation Board at: National Rehabilitation Board, 25 Clyde Road, Ballsbridge, Dublin 4. Phone 6684181 Classes of Records; Client records, Financial records. Contact for further information; COMMUNITY CARE AREA 1 COMMtlMT Y CASE AREA 2 COMMPMf Y CARE AREA 3 COMMUNITY .CARE AREA 4 Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrator Tivoli Road Vergemoimt Hall Lord Edward Street Health Centre Dim Laognaire Dublin 6 Dublin 2 Old County Road Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 Tel 4542511 *AK SECTION 65 GRANTS Description: COMMUNITY CARE AREA 5 COMMUNITY CARE AREA fi COMMUNITY CARE AREA 7 COMMUNITY r Aire APITA « Administrator Administrator Administrator Administrator The Eastern Health Board provides grant aid to a wide range of voluntary bodies who are The Lodge Community Care Office Aras Daimhin Cromcastle Road providing services similar to that being provided by the Health Board. The objective is to Cherry Orchard Rathdown Road Croke Park Coolock fund bodies who are providing a service which might otherwise be provided by the Health BaUyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Board. Tel 8680444 Tel 8552000 Tel 8476122 Services Provided; COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Payment of a grant to bodies providing a service similar to that being provided by the health Asst Administrator Administrator board. Poplar House Community Care Office Poplar Square, Glenside Road Naas Wicklow Access to Services; Co. Kildare Tel 0404-68400 Tel 045-876001 There is no formal application form for a Section 65 Grant. Applications from organisations should be made in writing to the Administrator, at your local Community Care office. Applications from organisations providing services which are not confined to one Community Care area should be forwarded to Community Services Programme, Dr. Steevens Hospital, Dublin 8. Classes of Records; Organisation details, Financial records. Contact for further information: COMMUNITY CARE AREA 1 COMMjffiifra jgAMfg AREA 2 ^OMMTOITY CARE AREA $ CIMMIIMf fCARE AREA 4 Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrator Tivoli Road Yergemouat If all Lord Edward Street 1 fcahh i"ent re Dun Laoghaiie Dublin 6 Dublin 2 OKI County Kt>ad Tel 2843579 Tel 2698222 Tel 6792611 1 )uhlin 12 Tel 45425! 1 CjOMMtiMiycAiMRAiHB/is cmmmmmcMmmE^g rtmm >ii;¥rA»KARKA.f comfrwYt'ARr, MMSAJI Administrator Aiimtaisirawr Admintsuutftr Administrator The Mp Community Care Office Afas UmmUn Cromcastle Road Cherry Orchard Rathdown Road CrukjRtfk Ojatack Bafiyfermrt, ft » Dublin f SmzSn Road. Dublin 3* DnMiitS Tel €268101 Tdii»444 Tel 855.2000 td 8476122 COMMUNITYCARF^O cOMMUNrrvr^^,,,, Asst Administrator Administrator SERVICES FOR TRAVELLERS Po^arHouse Community Care Office Poplar Square, GlensideRoad Description; r™ WicMow Tel 404 68400 So^OO! ° - Travellers are entitles to the full range of services available in the Eastern Health Board region. In addition, the Eastern Health Board provides specific services which aim to provide Travellers with acceptable services which will meet their particular health and social needs. Services Provided: 1) Mobile Clinic, 2) Community Mothers Programme, 3) Primary Health Care Project, 4) Dental Services, 5) Community Welfare Service, 6) Free Formula Feed (Baby Food) Scheme, 7) Women's Health Service. Access to Services; 1) Mobile Clinic: Contact: The Public Health Nurse for your area at your local health centre. 2) Community Mothers Programme: Contact: The Public Health Nurse for your area at your local health centre. 3) Primary Health Care Project: Contact: Pavee Point Travellers Centre, 46 North Great Charles Street, Dublin 1. Phone 8780255 4) Dental Services: Contact: Cornmarket Dental Gfinics Dublin 8. Phone 6777671 Roselawn Health Centre, Blanchardstown, Dublin 15» Phone 8212666 Kilbarrack Health Centre COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Kilbarrack, Administrator Administrator Administrator Administrator Dublin 5. The Lodge Community Care Office Aras Dairnhin Cromcastle Road Phone 8326533 Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Customer Services Dept., Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Dr. Steevens Hospital, Dublin 8. Freephone 1800 520 520 COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 5) Community Welfare Service: Asst. Administrator Administrator Poplar House Community Care Office Contact: Community Welfare Service for Travellers, Poplar Square, Glenside Road 37 Castle Street, Naas Wicklow Co. Kildare Tel 0404-68400 Dublin 2. Tel 045-876001 Phone 4757837 6) Free Formula Feed (Baby Food) Scheme: Contact: Your local Health Centre or your local Community Care office. 7) Women's Health Service. Contact: Pavee Point Travellers Centre, 46 North Great Charles Street, Dublin 1. Phone 8780255 Classes of Records: Client records. Contact for further information; COMMUNITY CARE AREA! COMMUNITY CARE AREA 7 COMMUNITY cmAmrA * rOMMTINlTY CARjlARBi Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Administrator Tivoli Road VergemountHall Lord Edward Street Health Centre Dun Laoghaire Dublin 6 Dublin 2 Old County Road Tel 2843579 Tel 2698222 Tel 6792611 Dublin 12 Tel 4542511 SPEECH AND LANGUAGE THERAPY SERVICE Contact for further information: COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Description: Principal Speech and Principal Speech and Principal Speech and Principal Speech and The objective of the Speech and Language Therapy service is to assess, diagnose, and, where Language Therapist Language Therapist Language Therapist Language Therapist appropriate, treat persons with communication and / or swallowing difficulties and thereby Community Care Office Community Care Office Carnegie Centre Health Centre Lord Edward Street Old County Road improve their quality of life. Tivoli Road Vergemount Hall Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Services Provided: Assessment of communication and / or swallowing difficulties. Diagnosis of communication and / or swallowing difficulties. Treatment of communication and / or swallowing difficulties. COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Access to Services: Principal Speech and Principal Speech and Principal Speech and Principal Speech and Language Therapist Language Therapist Language Therapist Language Therapist The Lodge Community Care Office Aras Daimhin Cromcastle Road Clients can be referred to the Speech and Language Therapy service by their: Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3, Dublin 5 Area Medical officer, Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Public Health Nurse, General Practitioner, Parent, Carer, COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Other Health Professional Principal Speech and Principal Speech and A person may self-refer to the service if appropriate. Language Therapist Language Therapist Poplar House Community Care Office Referral forms are available from the Speech and Language Therapy Department at your Poplar Square, Glenside Road local Community Care Office. Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 Referrals should be submitted to your local Community Care Office. Persons referred to the service are wait-listed, assessed and prioritised for treatment. Classes of Records: Client records. 7.3 MENTAL HEALTH SERVICES INDEX DESCRIPTION OF SERVICE ACUTE HOSPITAL CARE COMMUNITY BASED RESIDENTIAL SERVICES SPECIALIST PSYCHIATRIC RESIDENTIAL TREATMENT SERVICES REHABILITATION/CONTINUING CARE SERVICE COMMUNITY MENTAL HEALTH DAY CARE HOSPITALS DAY CENTRES DOMICILIARY SERVICES CONTINUING CARE/PSYCHOGERIATRIC SERVICES OUT-PATIENT CLINICS COMMUNITY SERVICES • SPECIALIST SERVICE - HOMELESS • SPECIALIST SERVICE - ALCOHOL • SPECIALIST SERVICE - FORENSIC PLEASE SEE APPENDIX 7.3 IN FEONT COVER FOE NAMES OF STAFF TO CONTACT FOE FUETHEE INFORMATION 155 73 MENTAL HEALTH SERVICES Brief Description: The aim of the Eastern Health Board's mental health service is to achieve the best quality of life for each individual through the provision of high quality, client-centred services. The mental health services strive to provide a seamless service to all clients, measured by ease of access, appropriateness and responsiveness to the needs of the client. The mental health services are working closely to the planned framework for the development of psychiatric services identified in the Government's report The Psychiatric Services - Planning for the Future (1984) and reinforced in the Board's latest policy report - Eastern Health Board Psychiatric Services Development Programme into the next Millennium (1995). Inherent in this is the recognition of the need for evaluation of service outcomes and of quality of care. The service encompasses all elements of mental health provision and operates in a spirit of partnership with the non-statutory sector in order to provide a comprehensive and complementary range of care. Voluntary service providers are engaged or supported in order to provide integration and co-ordination of services, thereby facilitating ease of transfer and referral between service providers. 157 The Eastern Health Board's mental health services are provided within ORGANISATIONAL CHART geographical catchment areas which are subdivided into sectors. Catchment Area 1: MENTAL HEALTH SERVICES Catchment Area 1 serves Dun Laoghaire and South East Dublin. Services to Area 1 are provided on a contract basis by the Hospitaller Order of St. John of God. Population - 164,571. This catchment area is not sectorised. PROGRAMME MANAGER Programme for Health Promotion, Mental Health, Addiction and Social Development, Catchment Area 2: Dr. Steevens' Hospital, Dublin 8 Catchment Area 2 covers the Dublin South East Region. The population - 117,537 Telephone Number: 6790700 Ext. 2362 Fax Number: 6710565 Sector Population Rathgar/Rathmines 30,089 Sandmymount/Ringsend 29,133 Clonskeagh/Dundrum 40,355 PROGRAMME MANAGER'S OFFICE Catchment Area 3: Catchment Area 3 serves Dublin South Central, Services to Area 3 are PSYCHIATRY DIRECTORATE FINANCE provided on a contract basis by St. Patrick's Hospital.. This catchment area (Address as above) is not sectorised. (Address as above) (Address as above) A/Grade VI Population-90,199 Director of Services S.E.O. PH. 6352334 PH: 6352369 PH. 6352337 Grade IV. Catchment Area 4 & 5; PH. 6352326 Catchment Area 4 & 5 serves the Dublin West region, Population-258,028 Sector Population Crumlin 77,877 TaUaght 74,020 ADULT PSYCHIATRY 49,074 SPECIALIST SERVICES Ciondalkin Ballyfermot 57,057 See Appendix 7.3 See Appendix 7.3 Catchment Area 9: Catchment Area 6: Catchment Area 9 serves County Kildare together with part of West Catchment Area 6 serves Dublin North West. Wicklow. Population -147,500 The population 122,488 Sector Population Population Sector Mid-East Kildare 32,250 43,006 Finglas North Kildare 50,000 22,782 Cabra Mid-West Kildare 32,250 56,700 Blanchardstown South Kildare 33,000 Catchment Area 7: Catchment Area 7 serves Dublin North Central. Catchment Area 10: The population- 138,000 Catchment Area 10 serves County Wicklow. Sector Population Population -90,646 26,000 Ballymun Sector Population Marino 29,000 North Wicklow 42,142 Mater 22,000 Mid/East Wicklow 27,504 Millmount 31,000 21,000 North Strand 30,000 South Wicklow A clinical director has overall responsibility for clinical service supported by a Catchment Area 8: multi-disciplinary team creating a multi-skilled approach. The multi- Catchment Area 8 serves Dublin North County and what was previously disciplinary team comprises medical, nursing, psychology, social work and postal district no. 5 of Dublin city. occupational therapy staff. Population - 202,157 Each sector has access to rehabilitation, vocational training, counselling, Sector Population alcohol and other secondary clinical services as appropriate within the sector. Coolock 25,289 Killester 24,621 Kilbarrack, East 40,602 Kilbarrack, West 31,946 North County Dublin. 79,699 %m ACUTE HOSPITAL SERVICES Voluntary Patient: General Description: A person agrees to his/her admission, signs a voluntary form and is consenting to treatment. The Board provides acute hospital services for the region at the following Voluntary patients can discharge themselves from hospital at any time. locations: Under current mental health legislation a voluntary patient must give 72 Catchment Area 1 St. John of God Hospital, Stillorgan. hours notification of their intention to leave hospital. Catchment Area 2 Vergemount Hospital & access to beds at St. Brendan's Hospital Involuntary Patient: Catchment Area 3 St. James's Hospital and St Patricks Hospital Only in a case where a patient's capacity to make a valid decision is Catchment Area 4 & 5 St. Loman's Hospital sufficiently impaired by his/her mental illnessand where a consultant Catchment Area 6 Unit 9 and 10 James Connolly Memorial Hospital psychiatrist determines that admission/treatment is necessary in order to & access to beds at St. Brendan's Hospital prevent immediate or imminent harm to hiimehTherself or to other persons or to prevent serious deterioration in his/her condition, and he/she refuses Catchment Area 7 St. Vincent's Hospital, Fairview & St. Aloysius Ward, treatment on a voluntary basis he/she will be admitted involuntarily for Mater Hospital. treatment purposes:- 1. The Patient has a right in this circumstance to be offered a second Catchment Area 8 St. Ita's Hospital medical opinion regarding his/her involuntary detention. Catchment Area 9 Lakeview Unit, Naas General Hospital. 2. In such Circumstance for certain treatments the informed consent of a relative/next of kin is obtained where possible and/or a second medical Catchment Area 10 Newcastle Hospital opinion is sought. 3. Right of Appeal to Involuntary Detention The patient has a right to ask the following personnel to review his/her A clinical director has overall responsibility for clinical services supported by involuntary detention: a multi-disciplinary team creating a multi-skilled approach. The team -the clinical Director of the Service comprises medical, nursing, psychology, social work and occupational - the Hospital Manager/Administrator who can investigate it under the therapy staff*. The acute psychiatric unit provides the necessary care and Eastern Health Board's complaints procedure. treatment to patients suffering from an acute mental illness, aged sixteen Under the Mental Treatment Act 1945, a patient has the right to appeal years or over within its catchment area his/ her involuntary detention to the Minister for Health and Children, Services Provided: Temporary Patient: A full range of medical, nursing, para-medical, social and personal services A 'Temporary" patient is broadly a person who needs detention, but is are available as appropriate. believed to require for his/her recovery not more than six months suitable treatment. The majority of persons admitted require a shorter period for Access To Services: treatment. An application for admission on a Temporary Reception Order can be made Patients admitted to an acute mental health unit must be admitted in a by a relative up to and including second cousin. In certain circumstances voluntary or involuntary capacity in accordance with the Mental Treatment where family are unable/unwilling to make the application u Garcia sergeant Act 1945. or senior health official can carry out this function. The application must be signed by the patients own G,P. The applicant is legally obliged to offer the Voluntary capacity -Voluntary patient person being admitted a second medical opinion regarding his/her detention. Involuntary capacity - Temporary Patient The applicant must take the person to hospital within .seven days o! the first GP signing the form, or alternate elv take the form of application to the Person hospital where a consultant may sign a Reception Order to admit the person. of Unsound Mind 163 Catchment Area 3: Person of Unsound Mind; A 'Terson of unsound mind" is broadly a person who is believed to require Clinical Director, Chief Nursing Officer, Area Manager, Vergemount Clinic for his/her recovery more than six months suitable treatment. An application St. James's Hospital, St. James's Hospital, Dublin 8. Dublin 8. Clonskeagh. for admission can be made by a relative up to and including second cousin Tel. 4537822 Tel. 4537941 Tel, 2697877 but is usually a closer relative. In circumstances where family are unable/unwilling to make an application, a senior health official/Garda Catchment Area 4 & 5: sergeant can carry out this function. The application must be signed by a G.P. and details of why the application is being made must be included by the G.P. Clinical Director, Chief Nursing Officer, A/Area Manager The patient is taken to the hospital and a Reception Order may be signed by a St. Loman's Hospital St. Loman's Hospital, St. Loman's Hosp Consultant within 12 hours of arrival, or the form of application is taken to Palmerstown Palmerstown Palmerstown the hospital where a Consultant if satisfied may sign a Reception Order and Dublin 20. Dublin 20. Dublin 20. arrangements will be made to admit the person. Ph: 6264077 Ph: 6264077 Ph: 6264077 If required the Gardai are obliged to assist with the conveying of a person of St. Brendan's Hospital: unsound mind to hospital. Clinical Director Chief Nursing Officer Area Manager St. Brendan's Hospital, St. Brendan's Hospital St. Brendan's Hos The category of admission of "Person of Unsound Mind" is legislated for in Rathdown Road Rathdown Road Rathdown Road the Mental Treatment Act 1945 [Section 171] is rarely used today. Dublin 7 Dublin 7 Dublin 7 Tel. 8385844 Tel. 8385844 Tel. 8385844 Classes of Records: Catchment Area 6: Client records Administrative records A/Clinical Director Chief Nursing Officer Area Manager St. Brendan's Hosp. 224 North Circular Rd Policies, Procedures, Guidelines 61 Eccles Street, Dublin 7 Dublin 7 Dublin 7 Health & Safety Statement Tel. 8600488 Tel. 8385844 Tel. 8681400 Contacts For Further Information: Catchment Area 7: Catchment Area 1; Clinical Director Chief Nursing Officer Area Manager 140 St. Laurence's Rd. St. Vincent's Hosp. 224 North Circular Rd Clontarf, Fairview Dublin 7 Clinical Director, Area Manager, Cluain Mhuire, Dublin 3. Dublin 3. Newcastle Hospital, Tel. 8338252 Tel. 8375101 Tel 8681400 Blackrock, Greystones, Co. Dublin. Co. Wicklow. Tel 2833766 Tel. 2819001 Catchment Area Ss Clinical Director Chief Nursing Officer Area Manager Cathchment Area 2: St. Ba's Hospital St Ita's Hospital St, Ita's Hospital Portrane Pcsrfrane ftiftraiR© Clinical Director, Chief Nursing Officer, Area Manager, Co. Dublin Co. Dublin Co. Dublin Vergemoimt Clinic, Vergemount Clinic, Vergemount Clinic, Tel. 8436337 Tel. 8436337 Tel. 8436337 Clonskeagh, Clonskeagh, Clonskeagh, Dublin 6. Dublin 6. Dublin 6. TeL 2697877 TeL26£TO7 Tel. 2697877 IS! Catchment Area 9: COMMUNITY BASED RESIDENTIAL SERVICES Clinical Director Chief Nursing Officer Area Manager Naas General Hosp. Naas General Hosp. Poplar House, Naas, Naas, Poplar Square, General Description: Co. Kildare Co Kildare. Naas, Tel. 045-7221 Tel. 045-97221 Co Kildare. In general these residential facilities are required for persons suffering from a Tel. 045-6001 mental disorder who require for their recovery more intensive psycho-social rehabilitation programmes of care. In the community these services are Catchment Area 10: provided in residences with varying levels of staff support as appropriate, Clinical Director Chief Nursing Officer Area Manager High Support Community Residence Newcastle Hospital Newcastle Hospital Newcastle Hospital Greystones Greystones Greystones Medium Support Community Co. Wicklow Co. Wicklow Co. Wicklow Residence Tel. 2819001 Tel. 2819001 Tel. 2819001 Low Support Community Residence Group Homes Services Provided: Intensive individual rehabilitation programmes of care. Access To Services; In order to access community residential mental health services, a person must be referred by his/her local sector consultant psychiatrist to the relevant rehabilitation multi-disciplinary team for assessment for placement as appropriate. A standard charge is made on all clients with income for rent, food etc. Classes of Records: *- CMent Records ** Administrative Records >• Policy & Procedures Contacts For Farther Informatiiim Catchment Area 1: Clinical Director, Area Manager. C'iuain Mhuicv, NcvuaslU-Hi^ptuJ- Blackntcl.. . Dublin, <"M. \Vh,M*»* id, 2Kiv?w> 1fi7 Cathchment Area 2: Catchment Area 9: Clinical Director, Chief Nursing Officer, Area Manager, Vergemount Clinic, Vergemount Clinic, Vergemount Clinic, Clinical Director Chief Nursing Officer Area Manager Clonskeagh, Clonskeagh, Clonskeagh, Naas General Hosp. Naas General Hosp. Poplar House, Dublin 6. Dublin 6. Dublin 6. Naas, Naas, Poplar Square, Tel. 2697877 Tel. 2697877 Tel. 2697877 Co. Kildare Co Kildare. Naas, Tel. 045-7221 Tel. 045-97221 Co Kildare. Tel. 045-6001 Catchment Area 3: Clinical Director, Chief Nursing Officer, Area Manager, St. James's Hospital, St. James's Hospital, Vergemount Clinic Catchment Area 10: Dublin 8. Dublin 8. Clonskeagh. Area Manager Tel. 4537822 Tel. 4537941 Tel. 2697877 Clinical Director Chief Nursing Officer Newcastle Hospital Newcastle Hospital Newcastle Hospital Greystones Greystones Greystones Catchment Area 4 & 5: Co. Wicklow Co. Wicklow Co. Wicklow TeL 2819001 Tel. 2819001 Tel. 2819001 Clinical Director, Chief Nursing Officer, A/Area Manager St. Loman's Hospital St Loman's Hospital, St. Loman's Hosp Palmerstown Palmerstown Palmerstown Dublin 20. Dublin 20. Dublin 20. Ph: 6264077 Ph: 6264077 Ph: 6264077 St» Brendan's Hospital: Clinical Director Chief Nursing Officer Area Manager St Brendan's Hospital, St Brendan;s Hospital St Brendan's Hos Rathdown Road Rathdown Road Rathdown Road Dublin 7 Dublin 7 Dublin 7 TeL 8385844 TeL 8385844 Tel. 8385844 Catchment Area 6: A/Clinical Director Chief Nursing Officer Area Manager 61 Eceles Street, St. Brendan's Hosp. 224 North Circular Rd Dublin 7 Dublin 7 Dublin 7 TeL 8600488 Tel. 8385844 Tel. 8681400 Catchment Area 7; Clinical Director Chief Nursing Officer Area Manager 140 St. Laurence's Rd, St. Vincent's Hosp. 224 North Circular Clontarf, Faimew Dublin 7 Dublin 3* Dublin 3, TeL 8338252 TeL S375101 TeL 8681400 Catchment. Area .8: Cliikal Director Chief Nursing Officer Area Manager St Ita's Hospital St Ita*s Hospital St Ita*s Hospital Portmne Portrane Portrane Co, Dublin Co. Dublin Co. Dublin TeL 8436337 Tel. 8436337 TeL 8436337 169 SPECIALIST PSYCHIATRIC RESIDENTIAL TREATMENT SERVICES Contacts for further information: General Description: Clinical Director Chief Nursing Officer Area Manager Specialist psychiatric residential facilities provide services for individuals with Central Mental Hosp. Central Mental Hosp. Central Mental Hosp Dundrum Dundrum Dundrum a psychiatric disorder/mental illness who require some degree of security for Dublin 14 Dublin 14 Dublin 14 their Managerment and treatment. Tel. 2989266 Tel. 2989266 TeL 2989266 Specialist psychiatric residential treatment services are provided at Clinical Director Chief Nursing Officer Area Manager St. Brendan's Hosp. St. Brendan's Hosp. St. Brendan's Hosp, St. Brendan's Hospital, Rathdown Road (Regional service for the E.H.B) Rathdown Road Rathdown Road Rathdown Road Dublin 7 Dublin 7 Dublin 7 Central Mental Hospital, Dundrum (National Service) Tel. 8385844 Tel. 8385844 TeL 8385844 Services provided: A full range of medical, nursing, para-medical, social and personal services are available as appropriate. Access to services: A consultant psychiatrist has overall responsibility for clinical services supported by a multi-disciplinary team creating a multi-skilled approach. A patient is transferred for specialist psychiatric residential treatment, which is unavailable in their own service, by the agreement of the consultant psychiatrist of the specialist psychiatric residential treatment services and the referring consultant. Classes or records: ** Client Records >• Administration Records >- Policies* Procedures, Guidelines *- Health & Safety Statement 171 REHABILITATION/CONTINUING CARE SERVICE: Contacts For Further Information; General Description; St. Brendan's Hospital: Clinical Director Chief Nursing Officer Area Manager Rehabilitation/Continuing Care Services provide services for patients with St. Brendan's Hospital, St. Brendan;s Hospital St. Brendan's Hos severe and enduring mental illness who may present with a broad spectrum of Rathdown Road Rathdown Road Rathdown Road psychiatric and social disabilities. Ongoing specialised rehabilitation Dublin 7 Dublin 7 Dublin 7 programmes of care involving social skills training, every day living skills Tel. 8385844 Tel. 8385844 Tel. 8385844 along with vocational training as appropriate is provided. Rehabilitation programmes develop, enhance and maintain the patient's skills and facilitate graduated steps towards increased independence and discharge to resettlement into other community residences with support where appropriate, and/or to independent living as appropriate. A consultant psychiatrist will have overall responsibility for clinical services supported by a multi-disciplinary team creating a multi-skilled approach. The multi-disciplinary team comprises of medical, nursing, psychology, occupational therapy and social work personnel providing individual programmes of care. Rehabilitation/Continuing care services are available at the following locations: St. Brendan's Hospital, Unit 10 Rathdown Road, James Connolly Hospital Dublin 7. Blanchardstown. Dublin 7. Services Provided: A &1 range of medical, nursing, para-medical, social and personal services are available as appropriate. In order to access rehabilitation/continuing care mental health services, a person must be already in the service and referred by their local sector consultant psychiatrist The indivMual will be assessed in relation to his/her clinical need and placed appropriately. Long stay dents are charged a maintenance charge after thirty days in care in accordance with the Institutional Assistance Regulations, 1954 and 1976. ** Client Records >- Administration Records ** Policies* Procedures* Guidelines *• Health &, Safety Statement 173 Access To Service: COMMUNITY MENTAL HEALTH DAY CARE HOSPITALS. DAY CENTRES AND In order to access community mental health day care services a person must be referred to his/her local sector consultant psychiatrist by his/her G.P. or DOMICILLARY SERVICES make direct contact. The individual will be assessed in relation to his/her clinical need and referred appropriately. General Description: Access is based on clinical need and there is no means test. There is no The objective of day care is to provide treatment and care of an appropriate charge for day care mental health services. kind and in the required amount and frequency for the mentally ill while maintaining the individual in his/her own environment.. Patient care at a day facility entails a planned treatment programme of care on an individual or Class of Records Held: group basis as appropriate. >•• Client Case Notes The range of services may include: >- Health & Safety Assessment and diagnosis, medication, psychotherapy-individual and group, Contacts For Further Information: social support and care, advice, guidance and recreation activities as appropriate. Catchment Area 1: Clinical Director, Area Manager, Cluain Mhuire, Newcastle Hospital, A day hospital service provides similar services as an in-patient hospital Blackrock, Greystones, service provides without admitting the individual to hospital. A Co. Dublin. Co. Wicklow. comprehensive service comprising of assessment, treatment and care as Tel 2833766 Tel. 2819001 appropriate is provided while maintaining the patient in their own community environment. Cathchment Area 2: Clinical Director, Chief Nursing Officer, Area Manager, Day centres provide individual & group treatment programmes of care and Vergemount Clinic, Vergemount Clinic, Vergemount Clinic, rehabilitation e.g. social skills, every day living skills training, behaviour Clonskeagh, Clonskeagh, Clonskeagh, Dublin 6. therapy, anxiety Managerment etc. as appropriate. Dublin 6. Dublin 6. Tel. 2697877 Tel. 2697877 Tel. 2697877 Domiciliary service is a comprehensive home based care service with the Catchment Area 3: objective being the treatment and care of the individual in his/her own home environment, along with providing his/her with support, guidance and Clinical Director, Chief Nursing Officer, Area Manager, education. St. James's Hospital, St. James's Hospital, Vergemount CltitK Dublin 8. Dublin 8. Clonskeagh. Services Provided: Tel. 4537822 Tel. 4537941 Tel. 2697377 A Ml range of medical, nursing, para-medical, social and occpational services Catchment Area 4 &.5.S are available as appropriate. Clinical Director, Chief Nursing Officer, A/Area Manager St. Loman's Hospital St Loman's Hospital, St. toman's ftosp Palmerstown Palmerstowa Palmerstowit Dublin 20. Dublin 20. Dublin 20. Pfc 6264077 Ph: 6264077 Pk mmrni 175 CONTINUING CARE/PSYCHO-GERIATRIC SERVICE General Description: St. Brendan's Hospital: Clinical Director Services for individuals presenting for the first time with a mental disorder Chief Nursing Officer Area Manager St. Brendan's Hosp. aged 65 years and over are provided by the Eastern Health Board's St. Brendan's Hospital St. Brendan's Hos Rathdown Road Psychiatry of Old Age Service under the Acute Hospital Care Programme. Rathdown Road Rathdown Road Dublin 7 Dublin 7 Dublin 7 Tel. 8385844 Tel. 8385844 Tel. 8385844 The "continuing care/psycho-geriatric service" is for individuals aged 65 years and over who have had a previous history of enduring mental illness, Catchment Area 6- and who have had ongoing treatment in the adult mental health service prior to reaching 65 years. Services for these individuals, the mental health service A/Clinical Director Chief Nursing Officer Area Manager has inherited, presenting with dementia related illnesses are provided at: 61 Eccles Street, St. Brendan's Hospital 224 North Circular Rd Dublin 7 Dublin 7 Dublin 7 The Eastern Health Board provides continuing care/psycho-geriatric services Tel. 8600488 Tel. 8385844 Tel. 8681400 at the following locations:- Catchment Area 7: Tivoli Road, Dun Laoghaire Clinical Director Chief Nursing Officer Vergemount Hospital, Clonskeagh. Area Manager 140 St. Laurence's Rd. St. Vincent's Hosp Newcastle Hospital, Greystones 224 North Circular Rd Clontarf, Fairview Dublin 7 St. Brendan's Hospital, Rathdown Road Dublin 3. Dublin 3. St. Loman's Hospital, Paimerstown Tel. 8338252 Tel. 8375101 Tel. 8681400 St. Ita's Hospital, Portrane Catchment Area g. Services Provided: Clinical Director Chief Nursing Officer St. Ita's Hospital Area Manager A full range of medical, nursing, para-medical, social and occpational services St Ita's Hospital St. Ita's Hospital Portrane Portrane are available as appropriate. Co. Dublin Portrane Co. Dublin Co. Dublin Tel. 8436337 Tel. 8436337 Tel. 8436337 Recreational & activation programmes and therapies. Catchment Area 9: Access To Services: Clinical Director Chief Nursing Officer Area Manager Naas General Hosp. Naas General Hosp. In order to access continuing care/psycho-geriatric services a person must be Poplar House, Naas, Naas, already in the service and be referred by their local sector consultant Poplar Square, Co. Kildare Co Kildare. psychiatrist The individual will be assessed to relation to their clinical need Naas, Tel. 045-7221 Tel. 045-97221 Co Kildare. and placed appropriately. Tel. 045-6001 Catchment A*»^ |o. Long stay clients are charged a maintenance charge after thirty days in care in accordance with the Institutional Assistance Regulations If 54 and 1976, Clinical Director Chief Nursing Officer Newcastle Hospital Area Manager Newcastle Hospital Class of Records HtelfU Greystones Greystones Newcastle Hospital Co. WicMow Co. Wicktow Greystones ** Patient Case Motes Td. 2819001 Tel. 2819001 Co. WicMow Tel. 2819001 ** Health *& Safety 17? Contacts For Further Information: OUT-PATIENT CLINICS Tivoli Road. Dun Laoghaire & Vergemount Clinical Director, Chief Nursing Officer, Area Manager, General description: Vergemount Clinic, Vergemount Clinic, Vergemount Clinic, Clonskeagh, Clonskeagh, Clonskeagh, New referrals from G.P.s, patients currently attending the services, and Dublin 6. Dublin 6. Dublin 6. patients discharged from residential care to the community may be routinely Tel. 2697877 Tel. 2697877 Tel. 2697877 assigned out patient appointments for follow-up treatment as appropriate. St. Loman's Hospital Clinical Director, Chief Nursing Officer, A/Area Manager Services Provided: St. Loman's Hospital St. Loman's Hospital, St Loman's Hosp Pahnerstown Palmerstown Palmerstown >• Out-patient assessment Dublin 20. Dublin 20. Dublin 20. *- Monitoring and review of an individual's clinical condition as Ph: 6264077 Ph: 6264077 Ph: 6264077 appropriate. St. Brendan's Hospital Clinical Director Chief Nursing Officer Area Manager Access to Services; St. Brendan's Hosp. St. Brendan;s Hospital St. Brendan's Hos Rathdown Road Rathdown Road Rathdown Road In order to access mental health services, a person must be referred to the Dublin 7 Dublin 7 Dublin 7 local sector consultant psychiatrist either by their general practitioner or Tel. 8385844 Tel. 8385844 Tel. 8385844 make direct contact. The individual will be assessed in relation to Ms/her St. Ita's Hospital clinical need and referred appropriately if a further treatment intervention is indicated. Clinical Director Chief Nursing Officer Area Manager St. Ita's Hospital St. Ita's Hospital St. Ita's Hospital Portrane Portrane Portrane Records Held: Co. Dublin Co. Dublin Co. Dublin Tel. 8436337 Tel. 8436337 Tel. 8436337 >- Client case notes >• Health & safety statement Newcastle Hospital >- Policy & procedures manual Clinical Director Chief Nursing Officer Area Manager Newcastle Hospital Newcastle Hospital Newcastle Hospital Contacts For Further Information: Greystones Greystones Greystones Co. Wicklow Co. Wicklow Co. Wicklow Tel. 2819001 Catchment Area 1 Tel. 2819001 Tel. 2819001 Clinical Director, Area Manager, Cluain Mhuire, Newcastle Hospital, Blackrock, Greystones, Co. Dublin. Co. Wicklow. Tel 2833766 Tel. 2819001 Cathchmeiit Area 2 Clinical Director, Chief Nursing Officer. Area Manager. Vergemowtit Clinic, Vergemount Clinic, V ercem*ami * "Jinn.-, Clonskeaih, nimskeagh. Cli^U-a^h. Dublin & Dublin ft. Dublin/). TeL 26978?? Tel. 2h*>7K?7 '1 el, :ifW~ Catetfttiett^Afta.3 Clinical Director, Ctoitf K«sing Ofcr, \»v \tut>.iy c\, St. James's Hospital, St, James's Ifepitei vvr yojnmm« ;«»u Dublin S. Dublin 8. c ';*mskv,»K» Ifel, 4537822 TeL 453794! U-: >iV^ ifa Catchment Area 4 & 5 SPECIALIST SERVICE - PSYCHIATRIC Clinical Director, Chief Nursing Officer, A/Area Manager St. Loman's Hospital St. Loman's Hospital, St. Loman's Hosp HOMELESS Palmerstown Palmerstown Palmerstown Dublin 20. Dublin 20. Dublin 20. General Description: Ph: 6264077 Ph: 6264077 Ph: 6264077 The Board provides a dedicated specialist psychiatric homeless service of St. Brendan's Hospital residential (acute beds and community residences); day programme and out Clinical Director Chief Nursing Officer Area Manager reach services. St. Brendan's Hospital, St. Brendan;s Hospital St. Brendan's Hos Rathdown Road Rathdown Road Rathdown Road These services are located at St. Brendan's Hospital (for residential care) and Dublin 7 Dublin 7 Dublin 7 Ushers Island (day programme and out-reach programme) Tel. 8385844 Tel. 8385844 Tel. 8385844 Catchment Area 6 A consultant psychiatrist has overall responsibility for clinical services supported by a multi-disciplinary team creating a multi-skilled approach to A/Clinical Director Chief Nursing Officer Area Manager care. This service works in partnership with other voluntary services. 61 Eccles Street, St. Brendan's Hospital 224 North Circular Rd Dublin 7 Dublin 7 Dublin 7 Tel. 8600488 Tel. 8385844 Tel. 8681400 Services Provided: Catchment Area 7 • Acute hospital treatment Clinical Director Chief Nursing Officer Area Manager • Day centre programme 140 St. Laurence's Rd. St. Vincent's Hosp. 224 North Circular Rd • Outreach Service Clontarf, Fairview Dublin 7 Dublin 3. Dublin 3. • Community residences Tel. 8338252 Tel. 8375101 Tel. 8681400 • Sheltered housing CatchmentArea 8 Access To Services: Clinical Director Chief Nursing Officer Area Manager St. Ita's Hospital St. Ita's Hospital St. Ita's Hospital In order to access specialist mental health homeless services individuals are Portrane Portrane Portrane encouraged to make direct contact. The individual will be assessed in Co. Dublin Co. Dublin Co. Dublin relation to his/her clinical condition and treated or referred appropriately if a Tel. 8436337 Tel. 8436337 Tel. 8436337 further treatment intervention is indicated. Catchment Area 9 Clinical Director Chief Nursing Officer Area Manager Haas General Hosp. Naas General Hosp. Poplar House, Classes Of Record: Naas, Naas, Poplar Square, Co. Kildare Co Kildare. Naas, >• Client Records TeL 045-7221 Tel. 045-97221 Co Kildare. >~ Adrninistration Records Tel. 045-6001 >- PoKcies, Procedures, Guidelines Catchment Area 10 >- Health & Safety Statement Clinical Director Chief Nursing Officer Area Manager Newcastle Hospital Newcastle Hospital Newcastle Hospital Contacts For Further Informations Greystones Greystones Greystones Co. Wiefetow Co. Wicklow Co. WicMow Consultant Psychiatrist Chief Nursing Officer Atm Manager TeL 2819001 Tel. 2819001 Tel. 2819001 St. Brendan's Hospital St Brendan's Hospital St Brendan's Hosp, Rathdown Rd. Rathdown Id. RatMawi id. Dublin 7. Dublin?. Dublin 7. TeL 8385844 TeL 8385844 mg385S44 Contacts For Further Information: SPECIALIST SERVICE - COMMUNITY ALCOHOL (Areas 1,2 & 3)Consultant Psychiatrist Vergemount Hospital, General Description: Clonskeagh, Dublin 6. The aim of the community alcohol service is to provide and develop a range Ph: 2697877 of services which will impact positively upon individuals, their families and the community. Senior Counsellor Alcohol Treatment Unit, Services are divided into four regions: Baggot Street Hospital, Dublin 4. Ph: 6607838 Baggot Street Hospital covering Community Areas 1, 2 and 3. (Areas 4,5 & 9) Tallaght Alcohol Treatment Unit covering Community Areas 4, 5 and 9. Clinical Director, St, Loman's Hospital, Stanhope Street Centre covering Areas 6, 7 and 8. Palmerstown, Dublin 20. Lincara Centre, Bray covering Area 10. Ph: 6264077 Services Provided: Senior Counsellor, Alcohol Treatment Unit, Residential Glen Abbey Centre, Treatment Tallaght, Community education programmes Dublin 24. Information and Education Ph: 4516589 Counselling Family Support Aftercare (Areas 6,7 & 8) Rehabilitation Chief Nursing Officer Stanhope Treatment Centre, Access To Services: Stanhope Street, Dublin 7. Ph: 6779447 Referrals for treatment are made in a variety of ways e.g. G.P., employers, self-referral* voluntary organisations e.g. alcoholics anonymous, etc. (Area 10) Classes Of Record; Consultant Psychiatrist, Newcastle Hospital, Greystones, Client records Co, Wicktow, Administration Pit* Zf»190fil Policies SL procedures Health BL safety Alcoholism Counsellor, Newcastle Hospital, Greystones, Co, Wicktow. Clients can be referred to the out-patient sexual offenders programme by SPECIALIST SERVICE - FORENSIC SERVICE professionals working within the forensic service, or by members of the legal profession or make direct contact. General Description: Classes Of Record: The Eastern Health Board provides a national forensic residential service at the Central Mental Hospital, Dundrum, Dublinl4. >- Client Records >• Administration records Admissions to the service are through the Criminal Justice System and the >- Policy/legislation documents Mental Treatment Act 1945. >• Health & safety statement The clinical director has overall responsibility for clinical services supported by a multi-disciplinary team creating a multi-skilled approach. Contacts For Further Information: Services Provided: Clinical Director, Central Mental Hospital, A full range of medical, nursing, para-medical, social and personal services Dundrum, are available as appropriate. Dublin 14. Tel. 2989266 Access To Services: Chief Nursing Officer, Central Mental Hospital, The following categories of client are provided for under: Dundrum, Dublin 14. Criminal Justice Legislation Tel. 2989266 • Prison Transfer Area Manager, Vergemount Hall, • Guilty but Insane Clonskeagh, • Unfit to Plead Dublin 6. Tel. 2989266 Mental Treatment Legislation (re. out-patient clinic for sexual offenders) • Section 207 1945 Mental Treatment Act Consultant Psychiatrist, • Section 208 1945 Mental Treatment Act Central Mental Hospital, Dundrum, Dublin 14. Under Section 207 of the Mental Treatment Act 1945 TeL 2989266 If a patient commits am indictable offence in their own psychiatric hospital a District Justice may, if satisfied that the offence was committed, order the patient to te detained at the Central Mental Hospital. This section has not been used for a number of years and has been replaced by Section 208. tinier Section 208 of the 1945 Mental Treatment Act 1945 Patients eaa be transferred to the Central Mental Hospital for specialist treatment which is not available k their own service by the agreement of the climeiii director of the Central Mental Hospital and the referring consultant. 7.4 CHILDREN & FAMILIES SERVICES INDEX 7.4.1 Child Care and Family Support Service Adoption Service Intercountry Adoption Fostering Placement of Children with Relatives/Family/Friends Carers for Young People Supported Lodgings Shared Rearing Project Community Based Child Care and Family Support Services - Family Resource Centres & Neighbourhood Youth Projects Crisis Intervention Service Community Care Child Care and Social Work Services Community Work/Community Development Family Support Service Community Mothers Programme Residential Care Services for Children Preschool Services Section 10 Grants Social Work Services - Section 20 Reports 7.4.2 Child and Adolescent Psychiatric Service Beechpark Centre Child Guidance Clinic - St. James's Hospital Child and Family Centre, Baltyfermot Child Sc Family Centre, Castfeknock Warrenstown House Courthall Phoenix Park Special School 7.4.1 CHILD CARE AND FAMILY SUPPORT Kildare Child Guidance Clinics SERVICE 7.4.3 Child Health Index Medical Services for Infants up to the age of 6 weeks Child Health Home Visiting Service Adoption Service Breast Feeding Support Clinics Intercountry Adoption Immunisation Fostering Nurse Advisory Clinics Placement of Children with Relatives/Family/Friends Developmental Child Health Screening Clinics Carers for Young People Area Medical Officer Clinics Supported Lodgings School Health Screening Shared Rearing Project Dental Services Community Based Child Care and Family Support Services - Family Orthodontics Services Resource Centres & Neighbourhood Youth Projects Ophthalmic Services Crisis Intervention Service Aural Services Community Care Child Care and Social Work Services Free Milk Scheme Community Work/Community Development Domiciliary Care Allowance Family Support Service Speech and Language Therapy Services Community Mothers Programme Community Drugs Schemes - Residential Care Services for Children • Drugs Cost Subsidisation Scheme Preschool Services • Long Term Illness Scheme Section 10 Grants « Drugs Refund Scheme Social Work Services - Section 20 Reports • High Tech Medicines Scheme » Hardship Medicines Scheme PLEASE SEE APPENDIX 7A1 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION ADOPTION SERVICE General Description: An adoption service is provided by the Eastern Health Board, operated by the St. Louise Adoption Society. This service is provided for children who are placed for adoption or who become eligible for adoption. Services Provided: St. Louise Adoption Society Counselling Service for Birth Parents Tracing Service for Birth Parents, Adult Adoptees and Adoptive Parents Access to Service; St. Louise Adoption Society Married or single people living within the Eastern Health Board area may make application to St. Louise Adoption Society to be assessed as prospective adoptive parents. At present our lists are closed since 1993 due to the decrease in the number of birth parents requesting adoption for their babies. If and when the lists are reopening, the agency will advertise in all national newspapers. Review of age limits will be made at that time. At present, there is a list of approved adoptive parents (prior to 1993) awaiting placements. Counselling Service for Birth Parents Counselling services for parents of non-marital children are provided in each Community Care Area. The focus of this service is to discuss all the options available and to make a decision in the best interest of the child. Tracing Service for Birth Parents, Adult Adoptees and Adoptive Parents A tracing and background information service is provided for birth parents, adoptive parents and adults involved in placements for adoption by the St Louise Adoption Society. If enquirers are unsure of the agency involved in their placement, the Adoption Board, Shelbourne House, Shelbourne Road, BaUsbridge, Dublin 4, Tel; 6671392 will confirm the name of Agency, Adoption files are available dating back to 1957. In order to avail of this service a written request should be made to the Secretary, St. Louise Adoption Society, Child Care Services, Eastern Health Board, Park House, NCR, D.7. The enquiry will be registered, acknowledged and referred to the appropriate Community Care Area Social Work Manager who will in due course allocate the case to a social worker. 101 The Freedom of Information Act, 1997 does not affect the restrictions on access to INTERCOUNTRY ADOPTION records regarding adoption as previously laid down by Section 22(5) Adoption Act, 1952 and Section 8 of the Adoption Act, 1976. Children placed under the 1908/1956 - Children at Nurse Act and General Description: Amending Acts: The Intercountry Adoption Team, based in Child Care Services, Park House, North Circular Road, Dublin 7 provide assessments for persons wishing to adopt abroad Limited information is available to people placed under the above act. This residing in the Eastern Health Board area. information is recorded on an index card made out in the name/address of the 'at nurse' mother and the names of all children placed with her. This information refers to - name of child, date of birth, date of placement, date of removal or 'over age'. In Services Provided: some instances Children's Officers/Social Workers recorded visits and these records are also available. In order to avail of this tracing service, it is necessary to have the Social Workers from the Intercountry Adoption Team carry out a series of interviews name and address of the 'at nurse' mother. with applicants usually spread over a period of 6 - 9 months to establish their suitability for intercountry adoption. Applicants are also invited to a Preparation Group comprising of 6 sessions, which is Classes of Records: usually run over the course of 1 week. St. Louise Adoption Society (Records held from 1957): In addition to the assessments for Intercountry Adoption, the team also, undertakes the following tasks: • All applications made to above Society from prospective adoptive parent • A register is maintained in numerical order, plus alphabetical index on each A) Renewals and Extension: applicant • Individual Files on each applicant Following the assessment process for persons who wish to adopt abroad, they receive a declaration of suitability from the Eastern Health Board, which lasts for 1 year. All Records on Children placed for Adoption: applications for extensions and changes to the declarations require a further Social Worker assessment. This assessment is usually carried out in one Home Visit. Up • Index Register of children placed by St. Louise Adoption Society for adoption dates on Medicals,(usually a note from G.P. but if two years since date of first since 1957. Cross referenced with file of prospective adoptive parents. medicals, new medical certificates will be required), Garda Clearances and Statutory Declarations are also required. Children at Nurse Records: B) Post-Placement Support and Reports: « Records and registers, though the maximum information the record/register A post-placement support service is available in the Eastern Health Board. In contains will be - name of child, date of birth, date of placement, date of removal addition to this most foreign countries require regular post-placement reports m the or 'over age'. child and its adoptive family. The frequency of post adoption placement reports vary, » Record refers to an index card made out in the name/address of the 'at nurse' depending on the requirements of the country of origin of the child. mother and the names of all children placed with her are listed on card. Access to Service: Contact for further information: After making a written enquiry to the Intercountry Adoption Team, 1» fc Park House North Circular Road, Dublin 7, applicants are invited to on intonation Section Officer, mSL S fa^MaVs Hospital, Phoenix Park, Dublin 20 at 2.30 in the afternoon Adoption Services, Eastern Health Board, prospective applicants attend this meeting if possible. st 1 Pfoor9 Park Houses North Circular Road, Dublin 7. Telephone: (01) 8387122 Classes of Records; FOSTERING SERVICE General enquiry files containing requests for information and application forms for General Description: Intercountry Adoption. Application register maintained in numerical order, plus alphabetical index on each Foster care is caring for, and sharing your home and family life with children who are application unable to live with their own families. At present there are approximately 1,200 Register of Decisions children in foster care. This service is provided for children of all ages up to 18 years There are two application assessment files - administrative plus social work case file. in the care of the Board and the Board will continue to maintain children whilst in full-time third level education/training. There are various types of foster care services Contact for further information: available e.g., emergency, short-term, long-term, day basis, holiday and weekend. Foster families are subject to an assessment process and receive training and on-going Senior Social Worker, support and guidance. The families have the support of the Health Board social Intercountry Adoption Team, workers, public health nurses and the Health Board services. Eastern Health Board, 1st Floor, Park House, Services Provided: North Circular Road, Dublin 7. • Assessment Process for Foster Families. Telephone: (01) 8387122 • A maintenance allowance is paid for all foster children as set down by the Dept. of Health and Children. This allowance is paid on a monthly in advance basis for long term approved families and on a fortnightly in arrears basis for approved short-term families. In addition foster children receive a twice yearly clothing allowance, educational grants, back to school allowance, contributions towards Christmas expenses, and holiday allowance. • A once off payment is also made towards Holy Communion, Confirmation and Christening. • Other expenses relating to the foster child are considered on written request from the social worker and each request is dealt with on its own merits subject to available funding. • On placement of a new born baby each foster family receives assistance with items essential for a new baby. • Each child is entitled to a medical card, dental and optical treatment, • Each foster family is also entitled to claim Child Benefit for each foster cMM in their care. • Any foster parent in receipt of a social welfare benefit/allowance Is entitled to claim for their foster child. Foster care allowances are non-taxable, • Tracing Service for Foster Children: A tracing service is provided for those brought up in foster care d-astcrn Health Board). Long-term foster care placement files are available dating back in 1970 and beyond in some cases. In order lo avail of this service a written request should be made to the Section Officer. Child Care Services. HaMem Health Board, Park House, NCR, D.7. The enquirer will be allocated a social worker whn wilt discuss personal information and background history wilh 1hc ^knL ttue, • Children placed under the Childrens Act 1908 and the Policy Documents Childrens( Amendment) Act 1956 - All fostering applications whether approved, refused, deferred, lapsed or withdrawn. Individual Case Files on each child in care are kept by the child's assigned Social Limited information is available to people placed under the above act. This Worker, located in the Social Work Department of each Community Care Area listed information is recorded on an index card made out in the name/address of the 'at below. nurse' mother and the names of all children placed with her. This information refers to - name of child, date of birth, date of placement, date of removal or 'over Social Work Managers age'. In some instances Children's Officers/Social Workers recorded visits and CC Our Lady's Clinic, CC Community Care Area Patrick Street, Area Headquarters, these records are also available. In order to avail of this tracing service, it is 1 Dun Laoghaire, 6 Rathdown Road, necessary to have the name and address of the 'at nurse' mother. Co. Dublin. Dublin 7. Tel: 2808403 Tel: 8680444/171 Access to Service: 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, Vergemont Hall, Jones's Road, Adults may make application to the Eastern Health Board to act as foster parents Clonskeagh, Dublin 3. subject to their capacity to meet the needs of a child or children as per Child Care Dublin 6. Tel: 8731777 (Placement of Children in Foster Care) Regulations, 1995. Tel: 2698222 3 Carnegie Centre, 8 Community Care Lord Edward St, Headquarters There is a Public Information Meeting on fostering held on the first Monday of every Dublin 2. Cromcastle Road, month at 8pm (Bank Holidays excluded when it will be the second Monday of that Tel: 6792611 Coolock, month) in the Eastern Health Board Offices, 1st Floor, Park House, North Circular Dublin 5. Road, Dublin 7.. Tel: 8476122/033 4 Health Centre, 9 Poplar House, Old County Road, Poplar Square, While no upper age limit applies to foster care applicants, it is the Boards preference Crumlin, Naas, not to place babies in a long-term placement with foster parents over forty years of Dublin 12. Co. Kildare. age. Tel: 4542511 Tel: 045 876001 5 The Lodge, 10 Community Care Cherry Orchard Hospital, Headquarters Unemployed people may apply and it is not necessary to own your own home. Ballyfermot, Glenside Road, Dublin 10. Wieklow. Classes of Records held by the Fostering Service, Park House: Tel: 6268101/6267914 Tel: 0404 68400 Payment/Administrative Files for all children in Foster Care Correspondence from Social Workers Contact for Further Information: Social History Files for Children in Foster Care and Children placed on a "Boarding Out** basis (by Dublin Board of Assistance later to be known as Dublin Health Information leaflets entitled - "Could you give a child a family life?" Authority - now Eastern Health Board). - "Foster Children" Register of applications to foster since 1972 are available from Customer Services in Dr. Steeven's Hospital, all Health Centres Nursed-Out Register and address given below. Register of Contract to Foster A duty social worker is available for fostering enquiries Mon - Friday, 9.30 am to Register of Decisions Long-term Fostering Register 11.00am at: Short-term/Day Care/Holiday/Weekend Fostering Register Register of Long-Term Removals Register of Equipment Fostering Service, Computerised History File of Child/Foster Family Eastern Health Board, Computer Printouts of Payments made to Foster Parents First Moor, Park House, Financial Records North Circular Road, Receipts Book Dublin 7. Personnel Records Petty Cash Imprest Accounts Telephone 01 -838? 122 197 PLACEMENT OF CHILDREN WITH Enquiries on fostering maintenance allowances should be made to RELATIVE/NEIGHBOURS/FRIENDS Grade VI, General Description: Fostering Services, st 1 Floor, Relative foster carers can apply to be foster parents as a result of a crisis in their Park House, family, which necessitates the emergency placement of a child/children. This scheme North Circular Road, can also be applied to friends/neighbours or persons with bona fide interest in an Dublin 7. emergency situation. This service is provided for children of all ages up to 18 years who are in the care of the Board and the Board will maintain children who are in full- Tel: 01 - 8387122 time third level education/training. Services Provided; Relative Foster Carers are subject to an assessment process and receive training and on-going support and guidance. A foster care allowance is paid for all children placed with relatives as set down by the Dept. of Health and Children Circular (Oct 95) and is 75% of the normal foster care allowance. This allowance is paid on a monthly in advance basis for pre- approved relative foster carers. All approved relative placements are then linked in with the long and short-term fostering payment schedule. Children placed with relatives are also entitled to clothing, educational grants, back to school allowance, contributions towards Christmas expenses and holiday allowance. A once off payment is also made towards Holy Communion, Confirmation and Christening. Other expenses relating to the foster child are considered on written request from the social worker and each request is dealt with on its own merits. On placement of a new born baby each relative carer family receives all the necessary equipment. Each child is entitled to a medical card, dental and optical treatment Each relative carer is also entitled to claim Child Benefit for each foster chid in their care. My relative carer in receipt of a social welfare benefit/allowance is entitled to claim for any foster child in their care. The foster care allowance is non-taxable, The families have the support of the Health Board social workers, public health nurses and the Health Board services. Access to Service: Any child in the care of the Eastern Health Bonn! may te jtei wtt a relative/friend/neighbour if the foster care placement meets the needs of the OiiA A j , % ^ i^«*i^« *t% tht* Pattern Health Beard to act m a relative carer 1 Adults may make application to the ttrfstern f *-*""* f ,U:M^„ ,-« *«• rww rs«» *_« A A it. • JwlL, *A HIM* fijp needs of a child or cniiti&n m per CJiiltJ i>*ire subject to their capacity to meet trie neu»> m a VMU%* (Placement of Children with Relatives) Segulations, 1995. * * - ^*«i*» imi k k not necessary *«* **WI1 vourown loin* Unemployed people may apply and it m noi m»*^«» y» 199 In order to become a relative carer, applicants must submit a medical report carried out by their own G.P., furnish two suitable references, Garda Clearance and evidence Social Work Managers of earnings. CC Our Lady's Clinic, CC Community Care Area Patrick Street, Area Headquarters, 1 Dun Laoghaire, 6 Rathdown Road, Co. Dublin. Dublin 7. Tel: 2808403 Tel: 8680444/171 Classes of Records Held by Fostering Service Park House: 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, Vergemont Hall, Jones's Road, Clonskeagh, Dublin 3. Dublin 6. Tel: 8731777 Payment/Administratrion Files for Children placed with Relatives Tel: 2698222 All correspondence from Social Workers regarding Section 36 placements 3 Carnegie Centre, 8 Community Care Lord Edward St, Headquarters Social History Files on Children in Care Dublin 2. Cromcastle Road, Section 36 - Placement of Children with Relatives/Friends/Neighbours Register Tel: 6792611 Coolock, Section 36 - Placement of Children with Relative/Friends/Neighbours Database Dublin 5. Social History Files for Children in Foster Care and Children placed on a "Boarding Tel: 8476122/033 Poplar House, Out" basis (by Dublin Board of Assistance later to be known as Dublin Health 4 Health Centre, 9 Old County Road, Poplar Square, Authority - now Eastern Health Board). Crumlin, Naas, Register of applications to foster since 1972 Dublin 12. Co. Kildare. Register of Decisions Tel: 4542511 Tel: 045 876001 Long-term Fostering Register 5 The Lodge, 10 Community Care Headquarters Short-term/Day Care/Holiday/Weekend Fostering Register Cherry Orchard Hospital, Ballyfermot, Glenside Road, Register of Long-Term Removals Dublin 10. Wicklow. Register of Equipment Tel: 6268101/6267914 Tel: 0404 68400 Computerised History File of Child/Foster Family Computer Printouts of Payments made to Foster Parents Contact for Further Information: Financial Records Petty Cash Imprest Accounts A duty social worker is available for fostering enquiries Mon - Friday Policy Documents 9.30 am to 11.00am at; All fostering applications whether approved, refused, deferred, lapsed or withdrawn. Fostering Service, Eastern Health Board, First Floor, Park House, Individual Case Files on each child in care are kept by the child's assigned Social North Circular Road, Worker, located in the Social Work Department of each Community Care Area listed below. Dublin 7. Tel: 01-8387122 For information regarding payment of maintenance mmm^mpmm mmm Grade VI, Fostering Services, 1st Floor, Park House, North Circular Road, Dublin 7. 201 All young people must have preparation work done with them by their social worker, either individually or in a group of other young people before being placed. CARERS FOR YOUNG PEOPLE Who are Emergency Carers? General Description: Emergency Carers are couples or individuals, with or without children who provide a home for a young person at short notice in an emergency situation. Unlike the Carers, Carers for Young People is a project set up by the Eastern Health Board, to meet the Emergency Carers are not matched to an individual young persons needs but must be needs of young people in the care of the Board who have experienced serious able to cope with a variety of situations usually at short notice. The placement is difficulties in their lives. usually only short-term, providing an opportunity for the situation to be assessed and a plan developed to either help the young person to return home or, move to long-term The aims of the Carers Scheme are: placements suitable to their needs. The assessment procedure is the same as for • To allow the young person to live as normal a life as possible while in the care of Carers. the Eastern Health Board. • To help the young person to move back home or towards an independent living. In addition to the Carers Allowance they also receive a once yearly contribution • To help the young person address the serious problems which they have towards telephone rental. experienced in their past. Each young person is entitled to a medical card, dental and optical treatment. Each The young person must be willing to go to Carers and to accept they need help in carer family is also entitled to claim Child Benefit for each young person in their care. trying to sort out their problems. Any carer in receipt of a social welfare benefit/allowance is entitled to claim for their foster child. Carers allowances are non-taxable. Who are Carers? Carers are not substitute parents. They are couples or individuals with or without children who have a knowledge of and practical experience with young people. The process of becoming a Carer includes training and assessment. Attendance at post-training sessions is part of the contract. Carers in employment must show that they will be available in a crisis and are expected to stick with the young person through the difficulties and should be flexible enough to try a variety of different ways of working with a young person. What makes a Carer's placement different to fostering? The Central Placement Committee makes a tentative match between a carer and a young person ensuring that the young person's individual needs can be met by a family placement. All placements are time-limited - minimum three months, maximum two years. This will be reviewed regularly and can be shortened or lengthened if it is in the best interests of the young person to do so. Placements are task centred. Carers are asked to identify, at the referral stage, what the needs and issues are for the young person, and to think about realistic and specific goals for the placement This is done together with the young person, his/her family and the area social worker, A placement agreement is drawn up which states the goals and tasks of the placement for everyone involved. It is the responsibility of 'the teauf Le» social workers* care workers, project workers, birth parents, Carers and young people to work together in the preparations the introductory and placement stages, 203 Carers will be reviewed annually Classes of Records Held by the Fostering Service. Park House; Access to the Serviee: Payment/Administrative Files for all children placed with Carers and Emergency A young person being referred must be between fourteen and sixteen years, be in care Carers or have been in the care of the Eastern Health Board and their family must be resident Correspondence from Social Workers in the Eastern Health Board Area. Social History Files for Children in Foster Care and Children placed on a '"Boarding Out" basis (by Dublin Board of Assistance later to be known as Dublin Health Adults may make application to their local Area Social Worker (listed below) to act as Authority - now Eastern Health Board). carers subject to their capacity to meet the needs of a child or children as per Child Register of applications to become carers Care (Placement of Children in Foster Care) Regulations, 1995. Register of Contract to become Carers/Emergency Carers Register of Decisions Carers Register Register of Long-Term Removals Social Work Managers Carers Placement Database Our Lady's Clinic, Community Care cc CC Financial Records Area Patrick Street, Area Headquarters, Policy Documents 1 Dun Laoghaire, 6 Rathdown Road, Co. Dublin. Dublin 7. All Carers applications whether approved, refused, deferred, lapsed or withdrawn. Tel: 2808403 Tel: 8680444/171 2 Community Care 7 Aras Daimhim, Individual Case Files on each child in care are kept by the child's assigned Social Headquarters, Croke Park, Worker, located in the Social Work Department of each Community Care Area listed Vergemont Hall, Jones's Road, Clonskeagh, Dublin 3. overleaf. Dublin 6. Tel: 8731777 Tel: 2698222 Contact for further information: 5 Carnegie Centre, 8 Community Care Lord Edward St, Headquarters For further information contact your Area Social Worker at address given above or Dublin 2. Cromcastle Road, Tel: 6792611 Coolock, Dublin 5. Senior Social Worker, Tel: 8476122/033 Eastern Health Board, 4 Health Centre, 9 Poplar House, Old County Road, Poplar Square, First Floor, Park House, Cramlins Naas, North Circular Road, Dublin 12. Co. Kildare. Dublin 7. Tel: 4542511 Tel: 045 876001 5 The Lodge, 10 Community Care Telephone: 01 - 8387122 Cherry Orchard Hospital, Headquarters Ballyfemiot, Glenside Road, For further information regarding Carers Allowances and Emergency Carer payments Dublin 10. Wicklow. Tels 6268101/6267914 Tel: 0404 68400 contact: Grade VI, Fostering Section, Child Care Services, 1st Floor, Park House, North Circular Road, Dublin 7. Tel: 01 - 8387122 205 SUPPORTED LODGINGS SCHEME Social Work Managers cc Our Lady's Clinic, CC Community Care General Description: Area Patrick Street, Area Headquarters, 1 Dun Laoghaire, 6 Rathdown Road, Co. Dublin. Dublin 7. The Board's supported lodgings scheme provides short to medium term Tel: 2808403 Tel: 8680444/171 accommodation to young people in need of a place to staywithin a family setting. 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, Vergemont Hall, Jones's Road, Young people are placed in supported lodgings under section 5 of the Child Care Act Clonskeagh, Dublin 3. 1991, which means that they are being provided with accommodation as opposed to a Dublin 6. Tel: 8731777 care placement. In practice however, a number of children/young people placed Tel: 2698222 within this scheme are clearly subject to a voluntary or statutory care order. 3 Carnegie Centre, 8 Community Care Lord Edward St, Headquarters Services Provided: Dublin 2. Cromcastle Road, Tel: 6792611 Coolock, Dublin 5. Initially the scheme was set up to provide accommodation from the older adolescent Tel: 8476122/033 4 Health Centre, 9 Poplar House, out of home. However, due to the success of the scheme and the lack of alternatives, Old County Road, Poplar Square, the scheme is frequently used to accommodate younger children. Crumlin, Naas, Dublin 12. Co. Kildare. The relationship between the supported lodgings providers and the Board is Tel: 4542511 Tel: 045 876001 j commercial i.e. a contract to provide bed and board and so in contrast to foster 5 The Lodge, 10 Community Care j parents, they are not necessarily part of the care plan of the young person or closely Cherry Orchard Hospital, Headquarters j involved in their supervision. Ballyfermot, Glenside Road, J Dublin 10. WicMow. j Tel: 6268101/6267914 Tel: 040468400 1 The scheme is administered by the community care area administrator with an initial rate of payment of £20.00 per day per child. There is provision for a pocket money Classes of Records Held: allowance to be paid in certain circumstances from the local Community Care Area. Client Case Files Access to the Service: Current Supported Lodgings Providers Work Files Rotadex Supported Lodgings Providers Register Applicants to become supported lodgings providers need to contact their local social Financial Records work office at the address listed overleaf. Applications/Assessments for Supported Lodgings Providers SWIS Computer Records including Rotadex called Household Area 6&9oniy Contact for further information! Social Work Managers, Local Community Care Headquarters (listed above). 31*7 SHARED REARING SERVICE Tracing Service for Foster Children: A tracing service is provided for those brought up in foster care (Eastern Health General Description: Board). Long-term foster care placement files are available dating back to 1970 and beyond in some cases. In order to avail of this service a written request should be Shared Rearing is a specialised service for travellers. Shared Rearing is caring for, made to the Section Officer, Child Care Services, Eastern Health Board, Park House, and sharing ones home and family life with children who are unable to live with their NCR, D.7. The enquirer will be allocated a social worker that will discuss personal own families. The Shared Rearing Service is similar to the fostering service. The information and background history with the client. advantages of this service are that children placed with these Shared Rearing Families find themselves in a familiar environment. The Traveller Families for their part offer Children placed under the Childrens Act 1908 and the Children an added dimension over and above a caring environment. They ensure contact with Amendment Act 1956 their own community, an understanding of and pride in the child's' particular inheritance. They also are the best equipped to give the child skills and support in Limited information is available to people placed under the above act. This dealing with discrimination. information is recorded on an index card made out in the name/address of the *at nurse' mother and the names of all children placed with her. This information refers Shared Rearing Parents who have a child in their care for at least 12 months, who has to - name of child, date of birth, date of placement, date of removal or 'over age'. In been abandoned by his/her parent/s, may, in certain circumstances apply for the legal some instances Children's Officers/Social Workers recorded visits and these records adoption of that child. are also available. In order to avail of this tracing service, it is necessary to have the name and address of the 'at nurse' mother. Shared Rearing families are subject to an assessment process and receive training and on-going support and guidance. The families have the support of the Health Board Access to Service: social workers, public health nurses and the Health Board services. An adult who is a Traveller or married to a Traveller may make application to the Services Provided: Eastern Health Board to act as Shared Rearing parents subject to their capacity to meet the needs of a child or children as per Child Care (Placement of Children in At present there are approximately 22 children placed in Shared Rearing Families Foster Care) Regulations, 1995. located throughout Ireland. Shared Rearing Families offer various types of foster care services e.g. emergency, short-term, long-term, day basis, holiday and weekend to the While no upper age limit applies to Shared Rearing applicants, it is the Boards Eastern Health Board and other Health Boards. preference not to place babies in a long-term placement with foster parents over forty years of age. A maintenance allowance is paid for all children placed under this service as set down by the Dept. of Health and Children. This allowance is paid on a monthly in advance Unemployed people may apply and it is not necessary to live in a house. basis for long term approved families and on a fortnightly in arrears basis for approved short-term families. In addition foster children receive a twice-yearly In order to become a Shared Rearing family* applicants must submit a medical repot clothing allowance, educational grants, back to school allowance, contributions carried out by their own G.P., furnish two suitable references, Cards Clearance and towards Christmas expenses, and holiday allowance. A once off payment is also evidence of earnings. made towards Holy Communion, Confirmation and Christening. Other expenses relating to the foster child are considered on written request from the social worker and each request is dealt with on its own merits subject to available funding. On Classes of Records held in festering Section, Park. Hjiisei placement of a new bom baby each Shared Rearing family receives assistance with items essential to care for a new baby, Payment/Administrative Files for all children placed with Shared Hearers Correspondence from Social Workers Bach chid is entitled to a medical card, dental and optical treatment. Each Shared Social History Files for Children in Foster Care awl Children placed on a "Beafdmg Rearing family is also entitled to claim Child Benefit for each foster child in their Out9* basis (by Dublin Board of Assistance later to be known as Dublin Health care. Any Shared Rearing parent in receipt of a social welfare benefit/allowance is Authority-now Eastern Health Board). entitled t0 claim for their foster child. Shared Rearing allowances are non-taxable. Register of applications to foster since If 72 Nursed-Ont Register Register of Contract to Foster Register of Decisions Long-term Fostering Register Short-term/Day Care/Holiday/Weekend Fostering Register Contact for Further Information, leaflets, etc. Register of Long-Term Removals Register of Equipment Information leaflets entitled - "Shared Rearing Service... Could you care for one of Computerised History File of Child/Shared Rearing Family your own?" are available from the address given below. Computer Printouts of Payments made to Shared Rearers Financial Records For further information regarding Shared Rearing contact Petty Cash Imprest Accounts Policy Documents Shared Rearing Service, All Shared Rearer appUcations whether approved, refused, deferred, lapsed or Traveller Families' Care, withdrawn. Ballyowen Meadows, Balgaddy, Individual Case Files on each child in care are kept by the child's assigned Social Clondalkin, ^~»«,„rr Worker, located in the Social Work Department of each Community Care Area listed Dublin 22. Tel: 01 - 6260641 Fax: 6235735 below. Social Work Managers For further information regarding payment of Shared Rearing Allowances contact: CC Our Lady's Clinic, CC Community Care Area Patrick Street, Area Headquarters, 1 Dun Laoghaire, 6 Rathdown Road, Grade VI, Co. Dublin. Dublin 7. Fostering Services, Tel: 2808403 Tel: 8680444/171 1st Floor, 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, Park House, Vergemont Hall, Jones's Road, North Circular Road, Clonskeagh, Dublin 3. Dublin?. Tel: 01-8387122 Dublin 6. Tel: 8731777 Tel: 2698222 3 Carnegie Centre, 8 Community Care Lord Edward St, Headquarters Dublin 2. Cromcastle Road, Tel: 6792611 Coolock, Dublin 5. Tel: 8476122/033 4 Health Centre, 9 Poplar House, Old County Road, Poplar Square, Crumlin, Naas, Dublin 12. Co. Kildare. Tel: 4542511 Tel: 045 876001 5 The Lodge, 10 Community Care Cherry Orchard Hospital, Headquarters Ballyfermot, Glenside Road, Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 211 COMMUNITY BASED CHILDCARE AND FAMILY SUPPORT Classes of Records: SERVICES Individual files for children/families attending: FAMILY RESOURCE CENTRES AND NEIGHBOURHOOD YOUTH • Out of Schools Group • After Schools Group PROJECTS • Family Work General Description: Student placement: Information on student, supervision records and final report. CE Workers: Employment record and supervision records The Eastern Health Board provides a range of community-based childcare and family Incident Report Forms support projects. The focus of each project will vary according to local need: some will focus on families, some will focus on younger children, some will focus on 8 - St. Helena's Family Resource Centre: 12 year old children and others on teenagers. All of these projects work in partnership with local communities and groups and work in integration with the range of local St. Helena's philosophy is empowerment through participation; this includes services. participation by local people at all levels of the project. The Centre aims to provide resources and services in which people can become involved, enabling them to gain a Services Provided; greater sense of self-awareness and confidence. This greater sense of belief in self transfers to other situations including home, family and community. Classes of Records: Family Resource Centres: Client Files There are three family resource centres in the Eastern Health Board area - Creche Records • Geraldstown House, 1 Plus Lone Parents Group Records Ballymun, Administration Records Dublin 11. Tel: 8422010 Health & Safety Statement Security Records • St. Helena's Resource Centre, Big Team Management Records St. Helena's Road, Community Employment Scheme Management Records Finglas, Organisation Group Records Dublin 11. Tel: 8343558 Restoration Committee Records After School Programme Records • Family Resource Centre, RSE Programme Records 16 Main Road, Funding Proposals Tallaght, Financial Records Dublin 24. Tel: 4515708 Urban Funding Proposals Policy Documents Geraldstown House: Incident Report Book Daily Signing In Record Geraldstown House aims to offer a range of services to children and adults in a warm, Computer Records on Floppy Disk friendly atmosphere, which fosters personal growth. It also seeks to work with vulnerable families in the community, to engage in preventative work, to encourage Family Resource Centre: local people in planning and carrying out the work of the house, to pass on skills to other people, to enable people to take control of their lives and to reclaim their The Centre's work in Tallaght has always been to provide a preventative and personal power and to act as a resource to the community of Ballymun. Furthermore, supportive service to families in the area. Resource centre staff see their role as it seeks to liase with local groups and statutory agencies, to actively empower local providing a safe, therapeutic and supportive group environment in which people, at people and promote community development, to work with local people to provide their own pace, can develop self-esteem and confidence. The Centre's many services, to work in a way, which empowers the local community and promotes programmes can provide the means of learning new skills or enhancing existing skills participation by local people. for local people. 213 Access to Service: Neighbourhood Youth Projects Families living in the local community, deemed to be in need of support may avail of General Description: these services. Referrals are made by Social Workers, Public Health Nurses, G.P.'s, other agencies or self referral. There are two Neighbourhood Youth Projects set up in the North Dublin Inner City as a community based response to the rising level of juvenile crime in the area. The Classes of Records: children are seen as an integral part of their families and the community, and the Neighbourhood Youth Project recognises its responsibility to the community as a Client Files whole and this service is designed to reflect the evolving needs of the communities. Policy Documents The aim of the programme is to attract the interest and involvement of young people Financial Records at risk so there is a heavy emphasis on recreational activities such as football, Administration Records swimming, bowling etc. Social and educational activities on the programme may Health & Safety Statement include literacy work, cooking, music, crafts, north - south exchange holidays, Incident Report Book seminars etc. In additions there are a number of projects throughtout the Board run by voluntary organisations. Contact For Further Information: Services Provided: Project Leader, One to one work with individual young people Geraldstown House, Group Work/Family Work Ballymun, Personal Development Dublin 11. Tel: 88422544 / 8422408 Community Work - liasing with other local agencies/groups in order to develop, with the community, an integrated response to the needs of the community. Project Leader, St. Helena's Resource Centre, Access to Service: St. Helena's Road, Any child/family living in the north inner city area deemed to be in need of support Finglas, may avail of these services. Referrals are made by Social Workers, Public Health Dublin 11. Tel: 8343558 Nurses, G.P.'s, other agencies or self referral. Manager, Classes of Records: Family Resource Centre, Main Street, File on each child referred, including reports and updates Tallaght, File on each group including information on individual children Dublin 24. Tel: 4515708 Policy Documents Administration Records Student Placement Records Personnel Records CE Workers/Volunteers Records Programme Records Computer Records - (NYP 1 only) Health & Safety Statement - (NYP 1 only) Incident Records - (NYP 1 only) Attendance Book - (NYP 2 only) 215 CRISIS INTERVENTION SERVICE Contact For Further Information: General Description: Project Leader, The Crisis Intervention Service comprises the following elements: Neighbourhood Youth Project, School on Stilts, 1. Out of Hours social work team Rear Rutland St., 2. Outreach Child Care Service 3. Parkview Residential Unit Dublin 1. Tel: 8363822 4. Supported Lodgings Project Leader, Neighbourhood Youth Project, OUT OF HOURS SOCIAL WORK SERVICE 20 Summerhill Parade, Dublin 1. Tel: 8740761 Services Provided: The Out of Hours Social Work Team provides an emergency Social work service to young people who are out of home. Access to Service: Young people wishing to avail of the service must report into a Garda station in the Dublin Metropolitan area. The Gardai then pass on this referral to the Out of Hours service. The service has a number residential beds available and operates from 8.00 pm to 6.00 am each night of the year and then from 9.00 am to 5.00 pm on weekends and bank holidays all year round. Classes of Records Held: Referral Register Referral Database Rotadex Client Files General administrative files Policy Documents Referral Sheets for over 18 year olds Night Staff Message Book Contact For Further Information: Senior Social Worker, Crisis Intervention Service, 4. John St. West, Dublin 8. Tel: 01 - 6040203 217 PARKVIEW EMERGENCY ADOLESCENT UNIT General Description; OUTREACH SERVICE The purpose of the Parkview adolescent unit is to provide an emergency short term care to young people out of home, aged 12-17 years of age, male and female. General description; Service Provided; Childcare workers provide an outreach service for particularly vulnerable young people referring to the out of hours service on a continuous basis. The objective of the service is to provide short term emergency care for young people out of home. The aim of the outreach service is to provide the young person with easily accessible support and to try and motivate them to avail of the appropriate services such as drug counselling, training course, etc. Access to the service; Service Provided; Young people are referred by an Eastern Health Board Social Worker. The nature of the contact between the child care worker and young person can range Classes of Records; from recreational activities to more formal support work depending on the needs of the individual. Policy Documents Administration Records Access to the service; Personnel Records Client Files Youn people can access the service by self referral or on the basis of an assessment Daily Log Book completed by their area social worker. Incident Report Book Ex Residents Files Classes of Records Held; Team Minutes Book Fire Prevention Log Child Care Worker's case files containing hand written records of contact with young Administered Medicines Book person, review decisions and miscellaneous information relating to other Maintenance Book workers/agencies involvement. Contact for further information; Contact for further information; Senior Social Worker, Crisis Intervention Service, Senior Social Worker, 4 John St. West, Crisis Intervention Service, Dublin 8. Tel: 6040203 4 John St. West, Dublin 8. Tel: 6040203 219 COMMUNITY CARE SOCIAL WORK AND CHILD CARE SUPPORTED LODGINGS SERVICE SOCIAL WORK SERVICE General Description: A social work service is available which provides information, support and advice to families and individuals primarily in relation to the welfare of children. Teams of social workers and child care workers are accessible on a local Community Care Area basis. Statutory responsibilities in relation to investigation of child abuse and placement of children in care (and related activities) are given highest priority in this service. Services Provided: Statutory responsibilities in relation to investigation of child abuse and placement of children in care (and related activities) are given highest priority in this service. Services provided include: Assessment of family and individual need Counselling Individual therapy with children and adults Family Therapy Group Work Fostering Assessment Adoption Assessment Care placement Support and counselling for 'out of home' young people Tracing (fostering and adoption) counselling and support Investigation of Child Abuse All services are provided in accordance with all relevant statutory provisions and in particular the provision of the Child Care Act, 1991. Access to Service: Any child/family within the Eastern Health Board area is eligible to avail of these services by contacting the Social Work Manager in their local Community Care Area. Classes of Records Held: Rotadex Fronting Sheets SWIS Computer System (In Area 6 and 9 only) Case Files Open/Closed Residential Centre Logs 221 Residential Placement/Personal Forms - Log The above services can be accessed directly by contacting the Local Social Work Head Social Worker Files/Family Manager in the Community Care Headquarters listed overleaf. Referrals are also Team Leader Files/Family made by a range of local professionals and agencies including G.P.'s, Public Health Case Waiting Lists Nurses, Schools, Gardai and community organisations. Case Conference Reports (individual chart file & annual file) I.S.P.C.C. Reports (Annually) Classes of Records Held: Tracing Waiting Lists Tracing Enquiry Book All reports are filed on Social Work Case Files Fostering Enquiries Fostering Applications Contact For Further Information: Fostering Applications Waiting List Fostering Placement/Personal Forms - Log Social Work Managers, Personnel Files Supervision Files/Team Leaders Local Community Care Areas 1-10 Adult Notifications/Head Social Workers Social Work Managers Child Abuse Notifications/SWIS & Paper CC CC Duty List Area Our Lady's Clinic, Area Community Care Duty Book 1 Patrick Street, 6 Headquarters, Management Reports Dun Laoghaire, Rathdown Road, Co. Dublin. Dublin 7. Policy Documents Tel: 2808403 Tel: 8680444/171 New Referral Log 2 7 N.A.I. Log Community Care Aras Daimhim, Children in Care - Computer Database Headquarters, Croke Park, Vergemont Hall, Jones's Road, Clonskeagh, Dublin 3. Contact for further information: Dublin 6. Tel: 8731777 Tel: 2698222 3 8 Social Work Managers, Carnegie Centre, Community Care Community Care Areas 1-10 (listed overleaf) Lord Edward St, Headquarters Dublin 2. Cromcastle Road, Tel: 6792611 Coolock, Dublin 5. COMMUNITY BASED CHILD CARE WORKERS Tel: 8476122/033 4 9 Health Centre, Poplar House, General Description/Services Provided: Old County Road, Poplar Square, Crumlin, Naas, Community based child care workers are available in each community care area. Dublin 12. Co. Kildare. Direct work with individual children is an important part of their work. Work with Tel: 4542511 Tel: 045 876001 5 10 families in a preventative role also features to a great extent. With individual The Lodge, Community Care families, work can include the development of a programme to manage a child's Cherry Orchard Hospital, Headquarters behavioural difficulties; helping a parent intellectually stimulate a child; preparing a Ballyfermot, Glen side Road, family for the return of their child from care. Group work also takes place either for Dublin 10. Wicklow. parents or in the form of women's groups, facilitated by a child care worker and social Tel: 6268101/6267914 Tel: 0404 68400 worker. Community based child care workers also work with youth clubs and other community groups with regard to meeting the needs of children. Access to Service: Any child/family within the Eastern Health Board area is eligible to avail of this service. 223 COMMUNITY WORK/ COMMUNITY DEVELOPMENT Contact For Further Information: General Description: For further information on the role of the Community Worker contact the Social Work Manager in your local Community Care Area listed below: The Community Development service in the Children and Families Programme aims to work with communities, particularly those that are disadvantaged, marginalised or CC Our Lady's Clinic, CC Community Care socially excluded, and through a process of participation, empowerment, development Area Patrick Street, Area Headquarters, Rathdown Road, and education enable them to achieve higher levels of health and social gain. 1 Dun Laoghaire, 6 Co. Dublin. Dublin 7. Tel: 2808403 Tel: 8680444/171 The key functions of this service are: 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, • Identifying and responding to social needs and problems in communities Vergemont Hall, Jones's Road, Clonskeagh, D.6. Dublin 3. • Using a preventative and developmental approach by working with people to Tel: 2698222 Tel: 8731777 build strong self-supporting communities 3 Carnegie Centre, 8 Community Care • Targeting people/groups experiencing most difficulty within the social system Lord Edward St, Headquarters • Networking with other organisations and projects Dublin 2. Cromcastle Road, Tel: 6792611 Coolock, D.5. • Maintaining flexibility so as to be able to respond in specific ways to specific Tel: 8476122/033 needs 5 The Lodge, • Working towards a more equitable society through promoting necessary social Cherry Orchard Hospital, and economic change Ballyfermot, Dublin 10. Tel: 6268101/6267914 Services Provided: Community Workers in the Eastern Health board have helped local communities to establish and are involved in a large number of community based services and projects. Access to Service: There are Community Workers based in the Community Care Areas 1,2,3,5,6,7 and 8 All communities are eligible. Priority will be given to disadvantaged, marginalised and socially excluded communities and groups. Classes of Records Held by this service: Administration Records Files relating to Voluntary Organisations in connection with planning and delivery of services for the Eastern Health Board Policy Documents 225 For further information on the Family Support Service, contact the Co-Ordinators in each Community Care Area listed below: FAMILY SUPPORT SERVICE Family Support Co-Ordinators CC Our Lady's Clinic, CC St. Josephs School for the General Description: Area Patrick Street, Area Deaf, 1 Dun Laoghaire, 6 Navan Road, The aim of the family support service is to provide practical and emotional support to Co. Dublin. Dublin 7. Tel: 2808403 Tel: 8385034 families in need or in crisis, primarily in order that children who are deemed to be at 2 Community Care 7 Summerhill Health Centre, risk can continue to live at home. It provides support to families in relation to Headquarters, Ballybough Road, parenting; childcare, home making and other related matters and is normally provided Vergemont Hall, Dublin 1. in conjunction with the social work service. An agreed set of tasks is essential for the Clonskeagh, Dublin 6. success of an intervention by a family support worker. Tasks can range from helping Tel: 2698222 Tel: 8554244 with a child's morning school routine to advocating on behalf of parents. Generally 3 Clannoir, 8 St. Francis Day Centre, tasks centre on either support for a parent or direct work with children, e.g. Family Support Services Station Road, homework, play, stimulation. Some variation in service may occur in local areas due 564 South Circular Road, Raheny, to local conditions and circumstances. Dublin 8. Dublin 5. Tel: 4734392 Tel: 8318288 4 Family Resource Centre, 9 Poplar House, Services Provided: 16 Main Road, Poplar Square, Tallaght, Naas, The objectives of the service are directed towards the following areas: Dublin 24. Co. Kildare. Tel: 4515708 Tel: 045 876001 5 Rowlagh Health Centre, 10 Health Centre, • Enhancing the quality of life of children and families who are living in difficult Clondalkin, Victoria Road, circumstances Dublin 22. Greystones, • Helping such families to provide care independently for their children for the Co. Wicklow. future Tel: 6263684 Tel: 0404 68400 • Reducing the need to take children into care or to keep them in care The role of the family support worker is varied and flexible and can range from one Classes of Records Held: visit per week to almost daily contact. The workers are employed on a casual basis and are not guaranteed work. They can therefore, choose which referrals they take Family Support Workers Personnel Files on. They tend to work with one to three families and between 8 and 20 hours per Clients Case Files kept with Social Worker week. Family support can be short-term or long-term. Rotadex Financial Records The Co-Ordinator in each area provides training and ongoing support and supervision Administration Records for the Family Support Workers. Family Support Workers are employed through the Eastern Community Works Ltd. (a company established by the Eastern Health Contact for further information: Board). For further information on the Family Support Service, please contact the Social Work Manager, in your local Community Care Area listed overleaf. Accessing the service: A information leaflet on the Family Support Service is available from the Co- Any family in need of support and guidance in relation to parenting, childcare, Ordinator of the service in each area listed. homemaking and related matters may be referred by the social worker in the local community care area listed below. Family Support Workers are recruited locally by the Co-ordinator in each Community Care Area. Advertisements are placed in local newspapers and applicants are then invited to a formal interview. 227 COMMUNITY MOTHERS PROGRAMME Social Work Managers CC Our Lady's Clinic, CC Community Care General Description: Area Patrick Street, Area Headquarters, 1 Dun Laoghaire, 6 Rathdown Road, Co. Dublin. Dublin 7. This programme is a support programme for first and second time parents to develop Tel: 2808403 Tel: 8680444/171 their skills and self-esteem. It operates in mainly disadvantaged areas. 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, Experienced mothers, known as Community Mothers, are recruited to give support Vergemont Hall, Jones's Road, and encouragement to parents in the rearing of their children, emphasising health care, Clonskeagh, Dublin 3. nutritional improvement and overall development. Dublin 6. Tel: 8731777 Tel: 2698222 3 Carnegie Centre, 8 Community Care The Community Mothers are trained and supported by Family Development Nurses. Lord Edward St, Headquarters Dublin 2. Cromcastle Road, Services Provided: Tel: 6792611 Coolock, Dublin 5. The Community Mother visits the parents once a month by appointment (for an Tel: 8476122/033 4 Health Centre, 9 Poplar House, hourly visit) during baby's first two years. The intervention is not very intrusive. It Old County Road, Poplar Square, gives the parents involved in the programme a structured opportunity to form a Crumlin, Naas, relationship with the Community Mother. Dublin 12. Co. Kildare. Tel: 4542511 Tel: 045 876001 This programme has also been extended to the Travelling Community in the 5 The Lodge, 10 Community Care Cherry Orchard Hospital, Headquarters following areas: Areas 1, 2, 4 (Tallaght), 5, 6, 7,8 (Contact Family Development Ballyfermot, Glenside Road, Nurse listed below). Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 Parent and Toddler Groups have evolved in some of the areas (listed below) the expectation would be that the parents who attend these groups would become more Referrals are accepted from other agencies e.g. Eastern Health Board Mental Health connected to the community in which they live. Services, St. Michael's House or Mater Child Guidance Clinic. However Community Care referrals receive priority service. Breast Feeding Support Groups are also run by the Community Mothers Programme and are held in the following locations: Breast Feeding Support Groups Area 5 Area 6 Christy Melia House, Wellmount Park Health Centre, 24 Neilstown Park, Wellmount Park, Dublin 22. Finglas, Every Thursday at 12.00 noon - 1.00 pm Dublin 11. Every Wednesday 11.00 am - 12.00noon Bawnogue Community Centre, Bawnogue, Dublin 22. Every Tuesday at 12.00 noon - 1.00 pm ??Q Area 7 Area 8 CCA3 Inner City / Rathfarnham Geraldstown House, Coolock Development Centre, CCA4 Crumlin / Walkinstown / Tallaght Santry Cross, Bunratty Drive, CCA5 Ballymun, Coolock, Clondalkin Dublin 11. Dublin 5. CCA6 Finglas 1st and 3rd Wednesday of each month at 10.30 1st and 3rd Wednesday of every month at CCA7 Ballymun am -12.30 pm 10.00am -12.00 noon CCA8 Coolock / Darndale / Edenmore CCA9 Newbridge / Naas / Kildare / The Curragh Area 9 CCA10 Bray Unit 4 Bradley Buildings, Eyre Street Area 1 Area 2 Newbridge Family Development Nurse Family Development Nurse, Co. Kildare Loughlinstown Health Centre Eastern Health Board, Every Tuesday afternoon from 3.30 pm - Loughlinstown Drive, Baggot St. Hospital, 4.30pm Dun Laoghaire, Baggot Street, Co. Dublin. Tel: 2822122 Dublin 4. Tel: 6602105 Parent and Toddler Groups Area 3 Area 4 Area 4 Area 6 Family Development Nurse Family Development Nurse Eastern Health Board, Eastern Health Board, 1 Rathminton Court, St. Kevin's National School, Carnegie Centre, 2 Rathminton Court, Jobstown, Tallaght, Plunketts, Lord Edward Street, Jobstown, D.24. Finglas, Dublin 2. Tel: 6792611 Tallaght, D.24. Tel: 4519070 Every Thursday at 10.30am - 12.30pm. Dublin 11. Area 4 Area 4 Every Friday at 10.30am - 12.00 noon Family Development Nurse Family Development Nurse Girls' Section, Eastern Health Board, Eastern Health Board, St. Kevins School, St. Malachy's National School, 2 Rathminton Court, Curlew Rd. Health Centre, Kilnamanagh, Finglas, Jobstown, Drimnagh, Dublin 24. Dublin 11. Tallaght, D.24. Tel: 4519070 Dublin 12. Tel: 4556421/4556422 Every Tuesday at 10.30am - 12.00noon Every Tuesday and Friday at 10.30am - 12.00 Area 5 Area 6 noon Family Development Nurse Family Development Nurse The Bosco Centre, Davitt Road, Eastern Health Board, Eastern Health Board, Finglas Library, Rowlagh Health Centre, Wellmount Health Centre, Drimnagh, Finglas Village, Rowlagh, Wellmount Park, Dublin 12. Dublin 11. Clondalkin, Finglas, Every Wednesday at 10.30am -12.30 pm Every Thursday at 10.30 am -12.00 noon D.22. Tel: 6263615/6263685 D.ll. Tel: 8346119/8347253 Area 5 Area 7 Bawnogue Community Centre, Women's Centre, Area 7 Area 8 Bawnogue, 11 Sillogue Road, Family Development Nurse Family Development Nurse Dublin 22. Ballymun, Eastern Health Board, Eastern Health Board, Every Tuesday and Thursday at 1030 am - Dublin 11. Geraldstown House, Coolock Health Centre, 12.00 noon Every Friday at 10.30 am -1.00 pm Santry Cross, Cromcastle Road, Area 8 Area 9 Ballymun, Coolock, Coolock Development Centre Curragh Community Hall, Dublin 9. Tel: 8422544 Dublin 5. Tel: 8482956 Bunratty Drive Curragh, Coolock, Co. Kildare Area 9 Area 10 Family Development Nurse Family Development Nurse Dublin 5. Every Tuesday at 10.00 am -12.00 noon Every Monday at 1030 am - 12.00 noon Eastern Health Board, Loughlinstown Health Centre Unit 4, Loughlinstown Drive, Aras Brid, Bradley Buildings, Dun Laoghaire, Kildare Town Eyre Street, Newbridge, Co. Kildare Tel: 045 Co. Dublin. Td: 2822122 Every Tuesday at 10.00 am -12.00 noon 434422 Access to Service: All first and second time parents living in the following areas may avail of the service by contacting the Family Development Nurse listed below: CCA1: Ballybrack / Loughlinstown CCA2: Inner City / Irishtown / Dundrum / Rathmines 331 Classes of Records Held hv Community Mothers Programme RESIDENTIAL CARE SERVICES FOR CHILDREN in Park House; General Description: Description: Family Development Nurse Personal File The Eastern Health Board provides alternative care for children who can no longer Community Mother's Personal File live with their own families in over twenty residential centres and in addition provide Correspondence care for children with behavioural/emotional difficulties in four specialised units. Statistics Manuals Booklets/Cartoons/Forms/FoldersA^ideos/Leaflets/Posters Services Provided: Ranges of needs are met by these services from emergency short term care to longer Classes of Records held by Family Development Nurse on Parents: term care, aftercare and family support projects. Residential Care Services are planned and delivered as part of the integrated range of services for children and Birth Book families in the Eastern Health Board designated area. The aim is to provide an CMI Monthly Form environment for children, which is as normal and homely as possible with numbers Cartoon Lists not normally exceeding eight. Residential Centres integrate into local communities as Administrative Details: Offering Forms/Front Parent Pack much as possible. Some will provide a higher level of support (with a higher staff ratio) in order to meet the needs of children with challenging behaviour. Where Classes of Records held by Family Development Nurse on necessary, educational facilities are provided in the residential centre. Community Mothers: From time to time temporary emergency residential arrangements are made for Letter of Application individual children whose needs cannot be met within the range of residential services Verification of Suitability provided by the Eastern Health Board. Personal checklist for home visits Claim forms A central administrative service is provided for the four special care units and the Cartoon requisition Crisis Intervention Service in Child Care Services, Park House, NCR, Dublin 7. Tel: 8387122 Records held for two years back: Administrative backup for the other Residential Units are provided by the Local Community Care Headquarters. Letter of application Verification of suitability Personal checklist for home visit List of Children's Residential Homes, Family Centres and Aftercare Project in Letter of authorisation itself/or record of it having been destroyed the Eastern Health Board Area Community Care Area 1 Contact For Further Information Leaflets, ect. Eastern Health Board, Eastern Health Board, Eastern Health Board, Aislinn Aftercare Project, St. Anne's, Bartres, 2 Pottery Road, Kilmacud, 1 Pottery Road. An information leaflet called "Parents The most important people in their child's Dun Laoghaire, Stillorgan, Dun Laoghaire. life." , is published by the Community Mothers Programme. For further information Co. Dublin. Co. Dublin. Co. Dublin. on the Community Mothers Programme contact: Tel: 2855161 Tel: 2885442 Tel: 2851504 Community Care Area 3 Director, Eastern Health Board, Eastern Health Board, Community Mothers Programme, Owendoher House, Clan Og, 1st Floor, 18 Fonthill Abbey, 89 Barton Road East, Park House, Rathfarnham, Dundrum. Dublin 14. Dublin 14. North Circular Road, Dublin 7. Telephone: 01 - 8387122 Tel: 4936021 Tel: 2% 1489 Access to Service: Children in the care of the Eastern Health Board may be placed in residential care if deemed appropriate by the Social Work Team. Classes of Records Held by the Service: Records Held in Child Care Services, Park House: Social History File on all children in care and those who have left care. Administrative/Financial Files on Special Care Units & Crossfields House Personnel Files for High Support Units & Crossfields House Payroll Records for High Support Units & Crossfields House Statistical Returns Database for Children in Residential Care Policy Documents Records Held in High Support Units: Administration Records Computer Records - Reports - Courts/Progress Personnel Files Client Records-Medical/SocialWork/Psychology/CarePlan/Needs Assessments/Observations/Schooling Reports Financial Records Policy/Legislation Documents Incident Report Book Health & Safety Records Phone Log Management Reports Duty Lists Daily Log Book Accident Book Team Minutes Book Administered Medicines Book Maintenance Book Co-Ordinator Check-list Night Report Sheets Staff Consultant Reports Records Held in Crossfields House: Client Records - Medical/Social Work/Psychology/Care Plan/Needs Assessments/Observations/Schooling Reports Policy/Legislation Documents Incident Report Book Personnel Records Health & Safety Records Phone Log 235 Administration Records For information on Special Care Units contact: Duty Lists Grade VII, Records Held in Residential Homes Child Care Services, Eastern Health Board, 1st Floor, Park House, Administration Records North Circular Road, Personnel Records Dublin 7. Telephone: 018387122 Client Records Assessments/Observations/Schooling Reports Financial Records Policy Documents Incident Report Book Health & Safety Statements Phone Log Management Reports Duty List Daily Log Team Minutes Book Contact for further information: For further information regarding residential centres in each local Community Care Area contact the social work manager: Social Worti Managers cc Our Lady's Clinic, CC Community Care Area Patrick Street, Area Headquarters, 1 Dun Laoghaire, 6 Rathdown Road, Co. Dublin. Dublin 7. Tel: 2808403 Tel: 8680444/171 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, Vergemont Hall, Jones's Road, Clonskeagh, D. 6 Dublin 3. Tel: 2698222 Tel: 8731777 3 Carnegie Centre, 8 Community Care Lord Edward St, Headquarters Dublin 2. Cromcastle Road, Tel: 6792611 Coolock, Dublin 5. Tel: 8476122/033 4 Health Centre, 9 Poplar House, Old County Road, Poplar Square, Crumlin, Naas, Dublin 12. Co. Kildare. Tel: 4542511 Tel: 045 876001 5 The Lodge, 10 Community Care Cherry Orchard Hospital, Headquarters Ballyfermot, Glenside Road, Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 237 Annual Fees/Notification: PRESCHOOL INSPECTION SERVICE A person carrying on a pre-school service shall pay an annual fee to the Health Board towards the cost of inspection. General Description: Where the service provided does not exceed 3.5 hours in the day the fee is £25.00 The pre-school inspection service provides quality pre-school inspection giving In all other cases the fee is £50.00 advice, guidance and support to ensure the safety, health, welfare and development of The Eastern Health Board shall notify the person carrying on a pre-school service of the pre-school child. the annual fee to be paid by that person as near as maybe to the 1st anniversary of The service comprises of six teams to cover the Eastern Health Board Region and notification. officers are obliged to carry out annual inspections of the pre-school services notified The person carrying on a pre-school service shall within 28 days of receipt of to the Eastern Health Board. notification pay the Eastern Health Board the fee specified in the notification. Services Provided: The Eastern Health Board may exempt a person carrying on a service in which no pre-school child is maintained for profit from paying a fee. Inspections will be carried out in line with the Child Care (Pre School Services) Regulations 1996 and Explanatory Guide to Requirements and Procedures for Classes of Records; Notifications and Inspections. Premises Files Following inspection a detailed report will be issued to the service provider. Any Policy Documents necessary action will be followed up and appropriate action will be undertaken as Administration Records deemed necessary. All complaints made to the Pre-School Inspectorate will be Database of Pre-school Notifications investigated. Record of fees received An information and guidance service will be provided to both parents and service Contact for further information: providers. For further information on Preschool Services please contact the Area Administrator Access to Service: in your local Community Care Area listed overleaf.: At present notification forms are available from Child Care Services, 1st Floor, Park House, NCR, Dublin 7 and an information leaflet will be available from your local Administrators Community Care Headquarters listed above, local health centres and Customer Services, Dr. Steeven's Hospital. Community Care Areas Notification fees should be sent to Pre-School Section, Child Care Services, 1st Floor, Administrator Administrator cc cc Community Care Office Park House, NCR, Dublin 7. Tel: 8387122 Community Care Office Area Tivoli Road Area RaUidown Road Dun Laoghaire Dublin 7 The Child Care (Pre-School Services) Regulations 1996 is available from 1 6 Tel 01 - 8680444 Stationary Offices, Tel 01 - 2843579 Government Publications Sales Office 2 Administrator 7 Administrator Molesworth Street, Community Care Office Aras Daimhin Dublin 2. Tel: 01-6612111 Vergemount Hall Croke Park Dublin 6 Jones's Road, Dublin 3. Tel 01 - Tel 01 - 8552000 2698222 239 3 Administrator 8 Administrator Carnegie Centre Cromcastle Road CHILDREN AND FAMILIES PROGRAMME Lord Edward Street Coolock Dublin 2 Dublin 5 SECTION 10 GRANTS Tel 01 - 6792611 Tel 01 - 8476122 Application and Approval Procedures 4 Administrator 9 Asst. Administrator Health Centre Poplar House Old County Road Poplar Square, Authority Dublin 12 Naas Co. Kildare The Eastern Health Board provides grant-aid to a wide range of non-statutory Tel 045-876001 Tel 01 - 4542511 voluntary bodies under Section 10 of the Child Care Act 1991; this section of the Act states that; 5 Administrator 10 Administrator The Lodge Community Care Office A health board may, subject to any general directions given by the Minister and on Cherry Orchard Glenside Road Ballyfermot, D. 10 Wicklow such terms or conditions as it thinks fit, assist a voluntary body or any other person who provides or proposes to provide a child care or family support service similar or ancillary to a service which the health board may provide under this Act - Tel 01 -6268101 Tel 0404-68400 (a) by a periodic contribution to funds of the body or person; (b) by a grant; (c) by a contribution in kind (whether by way of materials or labour or any other service). Procedures/Application Applications should be made in writing to Programme Manager, Children & Families Programme, Dr. Steeven's Hospital, Dublin 8, and should contain the following information: (a) The type of service which is to be provided. (b) Details of the quantum of service to be provided, including an estimate of the number of persons likely to avail or/benefit from the service. (c) Detailed costing of the service, for both pay and non-pay elements, and a detailed breakdown of the human resources required for delivery of the proposed service, by grade/profession and function. (d) Details of any perceived demand for the proposed service e.g. research results, waiting lists, etc. (e) Any other information which may assist the Board in reaching a decision on the application. Decision: The application may be submitted locally, e.g. at Area Manager level, or to the Chief Executive Officer, Programme Manager or Director of Services. The application will be considered at the appropriate managerial level concomitant with the service group(s) and geographic area(s) to which it refers. Applications for funding which would have significant budgetary implications for the Board will also be submitted for consideration to the relevant consultative/co-ordinating advisory committee. 241 The main criteria for consideration in assessing any application for Section 10 funding will be SOCIAL WORK SERVICES • SECTION 20 CHILD CARE ACT 1991 1. Whether the proposed service falls within the definition set out in the Child Care Act 1991. 2. Whether the provision of such a service is a recognised priority within the General Description: Board's overall development strategy. 3. Whether the service as proposed represents value for money. Section 20 of the 1991 Child Care Act states that where, in any proceedings under 4. Whether the proposed service duplicates or replaces an existing service. section 7, 8 or 11 or Part in of the Guardianship of Infants Act, 1964, or in any case 5. Whether funds can be made available within the Board's overall Allocation to which section 3(3), 11(b) of 16(g) of the Judicial Separation and Family Law for the provision of Health & Social Services. Reform Act, 1989, relates, or in any other proceedings for the delivery or return of a child, it appears to the court that it may be appropriate for a care order or a Evaluation: New services will usually only be approved for funding subject to an supervision order to be made with respect to the child concerned in the proceedings, agreed evaluation process following commencement. the court may, of its own motion or on the application of any person, adjourn the proceedings and direct the health board for the area in which the child resides or is for Classes of Records Held on Section 10 Grants to Voluntary the time being to undertake an investigation of the child's circumstances. . Organisations in Child Care Services. Park House. Services Provided: End of Year Audited Accounts from Voluntary Organisations Minutes of Meetings Under such circumstances the Eastern Health Board conducts assessments and Payments File provides relevant reports prepared by officers of the Board for submission to the Register of Decisions courts. General Correspondence Accessing the service: Contact for Further Information: This service is provided by order of the court only. Grade VII, Classes of Records held bv the Service: Child Care Services Eastern Health Board, Client Case Notes Park House, North Circular Road, Contact for further information, leaflets, etc. Dublin 7. Tel: 01 -8387122 Director of Child Care Services, Children and Families Programme, Dr. Steeven's Hospital, Dublin 8. Tel: 6790700 7.4.2 CHILD AND ADOLESCENT PSYCHIATRIC SERVICE INDEX Description of Services Beechpark Centre Child Guidance Clinic - St. James's Hospital Child and Family Centre, Ballyfermot Child & Family Centre, Castleknock Warrenstown House Courthall Phoenix Park Special School Kildare Child Guidance Clinics PLEASE SEE APPENDIX 7.4.2 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION ?*<; CHILD & ADOLESCENT PSYCHIATRIC SERVICE Description of Service: The Child and Adolescent Psychiatric Service provide a wide range of activities, which are located throughout the Eastern Health Board. They are provided by: The Eastern Health Board Parts of Areas 3 & 4 - Inner City Child Psychiatric Service, Areas 5, 6 & 9 St. Loman's Hospital. Tel: 6230693/5/7 The Mater Child & Family Services Areas 7 & 8 Funded by the Eastern Health Board Tel: 8032000 Hospitaller Order of St. John of God Areas 2,3,4 - Funded by Dept. of Health Areas 1 & 10 - Funded by Eastern Health Tel: 2881781 Board Activities include initial assessment by the clinical Team, individual therapy, group and family therapy, counselling, speech therapy, social skills programme, pre-school group and adolescent group programmes. The service also provides special programmes for children of separated parents, bullying and self esteem. There are three core components to this service - Child and Family Centres, Residential Care and Special Schools. The Centres are located in the following areas: Ballyfermot Child and Family Centre Tel: 6265676 St. James's Child and Family Centre Tel: 4543710 Castleknock Child and Family Centre Tel: 8212103 Kill Child and Family Centre Tel: 045/877731 Celbridge Child and Family Centre Tel: 6275218 Athy Child and Family Centre Tel: 0507/32461 ?&7 Residential Care: Special Schools: A complementary range of residential services is also available in community Both the Eastern Health Board and the Department of Education operated Special residences. They provide psychiatric treatment for children from six up to sixteen Schools for children with Autism and/or Mild Mental Handicap with behaviour years of age who would have a variety of mixed emotional/conduct disordered problems. They are provided at: problems. Ballyowen Meadows Special School Tel: 2782972 The residential care centres are located at: - Setanta Special School Tel: 2782972 Warrenstown House, Blanchardstown Tel: 8212411 Courthall, Mulhuddart Tel: 8205558 Special Schools: Both the Eastern Health Board and the Department of Education operates special schools. They are provided for children who present with particular management problems at local schools. Phoenix Park School Tel: 8386699 Schools are also attached to Residential Centres for children who attend: Warrenstown House, Blanchardstown Tel: 8212411 Courthall, Mulhuddart Tel: 8205558 Autistic Services: The Child Psychiatric Service, Eastern Health Board, administers this service. The core elements are Residential Care and Special Schools. Farmleigh Tel: Children from six to sixteen years who have Park 2831413 been diagnosed with Autism and/or Mild Mental Handicap are cared for at this Unit Dromheath Tel: Children from twelve to sixteen years who have Avenue 8204355 been diagnosed with Autism and/or Mild Mental Handicap are cared for at this Unit -MQ CHILD & ADOLESCENT PSYCHIATRIC SERVICE • Mild or upper moderate level of mental retardation with an accompanying language difficulty and/or behavioural problems related to the disability (not emotionally handicapped). BEECHPARK CENTRE • Attention Deficit Hyperactivity Disorder with an accompanying language or developmental delay. General Description: Referral System Beechpark Centre caters for children with emotional disturbances such as Autism and other related conditions. Referrals are made in writing by clinics, psychologists, psychiatrists and hospitals, with parent's permission. Services Provided: All referrals should be directed to the School Principal, and may also be sent to the Consultant Psychiatrist. Beechpark consists of two schools: A recent Psychological evaluation, a speech and language report and a psychiatric • Ballyowen Special School - A junior school catering for 24 children in four report must accompany referral letters. A social history should be included in one of classes at present the reports or in a separate report. If there is a Play Group report available, it should • Setanta Special School - A senior school catering for between twelve to fifteen also be included. Relevant medical reports should also be forwarded. children in three classes. Classes of Records held by the Service: An Eastern Health Board Child Psychiatry multidisciplinary team provides clinical support to both schools. EHB child psychiatry nurses assist with the out of classroom Patient Records - Psychiatric, Psychology, Social Work, Speech Therapy, care of pupils during the school day. Educational Residential Care Policy/Legislation Documents Computer Records - Database of Names, Address & Parents Case Waiting List Two small residential homes are linked with the schools and offer residential and Personnel Records respite care services for the pupils. One is based in Farmleigh Park, Stillorgan Tel: Phone Log 2831413 and the other in Dromheath Avenue, Mulhuddart Dublin 15. Tel: 8204355 Archive Files Management Reports • Farmleigh Park cares for children from six to sixteen years who have been diagnosed with Autism and/or Mild Mental Handicap Administration Records • Dromheath Avenue cares for children from twelve to sixteen years who have been diagnosed with Autism and/or Mild Mental Handicap Contact for further information: Access to Services: Consultant Psychiatrist, Catchment Area Ballyowen Meadows, Beechpark Special School, Stillorgan, The catchment area for the Beechpark Special School has recently been under review. Co. Dublin. Tel: 01 - 2782972 Referrals are presently accepted from the EHB catchment area south of the Liffey, in the Dublin West and Northwest regions, and if not accepted in another school in the area, in Dublin South. Children with the following diagnosis or provisional diagnosis are eligible: • All under the Autistic Spectrum (Autism, Asperger's, Pervasive Developmental Disorder, etc.) • Language Disorders (not acceptable to language unit or mainstream) ?<;n ->C1 CHILD & ADOLESCENT PSYCHIATRIC SERVICE Children and young people up to their 16th birthday are referred to the service when there is concern about their mental health. This might include concern about the child's behaviour and emotional wellbeing or more specific mental health difficulties CHILD GUIDANCE CLINIC - ST. JAMES'S HOSPITAL including Autism, Attention Deficit Hyperactivity Disorder, Anxiety Disorders, Depression, Psychosis and Eating Disorders. General Description; Referral Process The Child Guidance Clinic, an Eastern Health Board Service, is a purpose built single The service accepts written referrals from the following professionals with the story building, located in the grounds of St. James's Hospital, comprising of a reception area, office space for individual and family consultations and larger spaces consent of a parent or legal guardian: for group activities. The Clinic is open between 9.30 am and 5 pm, Monday to • Hospital and Public Health Doctors Friday. • General Practitioners • Community Social Workers Services Provided: • Public Health Nurse • Head Teachers/Home-School Liaison Teachers Prior to deciding on treatment an assessment appointment, at a specified time and • Educational Psychologists date, is offered by one or more of the professional team. This usually takes about an hour. Assessments by other members of the team may be recommended at a later All referrals are considered by the multi-disciplinary team on a weekly basis. date. It might also prove useful to have contact with other professionals including the Emergency referrals can be made by phone or fax to the Duty Registrar during the school which would be done with parental permission. normal working day. Following the initial assessment it may be decided that no futher appointments are Classes of Records Held by this Service: necessary. Equally it may be decided that continuing to meet as a family is the best way to deal with the concerns. Client Records - Medical, Nursing, Social Work, Psychiatry, Psychology, Laboratory Drug Prescription Sheets A treatment plan may include: Financial Records Policy/Legislation Documents Individual therapy for the child Computer Records Medication Case Waiting Lists Behaviour Management Personnel Records Family Therapy Health & Safety Statement Group Therapy Microfilm (in prep) Parent Groups Phone Log Parent Counselling Archive Files Consultation with school or other professionals Contact for further information, leaflets etc. Access to Service: An information leaflet entitled "St. James's Child Guidance Clinic" is available from: Catchment Area Consultant Psychiatrist, The area covered by the centre is: Child Guidance Clinic St. James's Hospital, Dublin 8: Rialto, Dolphin's Barn, Kilmainham, Inchicore Dublin 8. Tel: 4543710 Fax: 4734843 Dublin 22: Clondalkin Saggart Newcastle Rathcoole ?« (i) Therapeutic preschool (j) Home based behavioural interventions CHILD & ADOLESCENT PSYCHIATRIC SERVICE (k) Speech and Language Assessment and Therapy (1) Psychologic Assessment (m) Psychiatric Assessment (n) Multi-Disciplinary Assessment (o) Community Based Interventions CHILD & FAMILY CENTRE. BALLYFERMOT Access to Service: General Description: Catchment Area The Child and Family Centre is located on Ballyfermot Road. It is adjacent to The area covered by the clinic is: Ballyfermot Health Centre and is serviced by the No. 18,76,78 and 79 bus routes. The service is family based, and aims to provide a service which will help the child • Ballyfermot adolescent and their families to overcome their difficulties. • Palmerstown What kind of Problems are Dealt with; • Chapelizod • Lucan The younger child may express their difficulties in temper tantrums, bedwetting, soiling, fretting excessively, school refusal or over-activity. This service caters for children and adolescents from early childhood to 16 years of age, who are experiencing behavioural, psychological, emotional or psychiatric The adolescent can express distress in different ways. These can include behavioural difficulties. difficulties, poor mixing, changes in mood, problems in school or anti-social behaviour. Referral System Services Provided: Referrals are taken from : • Parents Clients are seen for initial assessment, after which the following treatments can be • General Practitioners offered: • Schools • Community Care (a) Comprehensive assessment on an individual and group basis (b) Individual counselling Referrers can write, phone or call in to the clinic. There is currently, on average a 6 (c) Family Counselling week wait from time of referral to the first appointment offered for general referrals to (d) Behaviour programming the clinic, however waiting lists for services within the clinic are longer; waiting time (e) Parenting programmes both individually and in groups both general and for psychological assessments is 4 - 6 months. specialised (0 Hands on Parent training Classes of Records held by this Service: (g) Group interventions: (h) Individual psychotherapy Phone Log • For bereaved children Archive Files • Children of separated parents Case Waiting Lists • Child with poor social skills Duty Lists • Children with behaviour difficulties Administration Records • Children with autistic spectrum difficulties Patient Records • Observation/diagnostic groups Policy Legislation Documents • Long term parents support group Computer Records • Long term support group for children with Attention Deficit Disorder Rotadex • Bullying group Health and Safety Statement • Adolescent group - personal development 255 Contact for further information: CHILD & ADOLESCENT PSYCHIATRIC SERVICE Consultant Psychiatrist, Child & Family Centre, Ballyfermot Road, CASTLEKNOCK CHILD & FAMILY CENTRE Beside Health Centre, Dublin 10. Tel: 01 - 6265676 General Description: Castleknock Child & Family centre provides an out patient mental health assessment and treatment service to children and adolescents and their families. It is situated on the Castleknock Road, adjacent to Castleknock Village, in the direction of the Phoenix Park main gates. Children with a wide range of emotional, behavioural and psychiatric problems are referred to the clinic. Services Provided: Following initial assessment, a variety of treatment approaches are used. The usual treatment module is a combination of individual therapy for the child or adolescent combined with parental work. Other treatment approaches, which may be used, include group therapy, behaviour therapy and family therapy. Access to Service The Clinic serves a catchment area of approximately 150,000 in: North West Dublin - Dublin 15,11 and part of Dublin 7 which includes the areas of Finglas and it's immediate surroundings, Castleknock, Cabra, Blackhorse Avenue, Blanchardstown, Mulhuddart and Clonsilla. Children and young people up to their 16th birthday and their families are referred to the service when there is concern about their mental health. This might include concern about the child's behaviour and emotional wellbeing or more specific mental health difficulties including Autism, Attention Deficit Hyperactivity Disorder, Anxiety Disorders, Depression, Psychosis and Eating Disorders. Referral Process The service accepts written referrals from the following professionals with the consent of a parent or legal guardian: • Hospital and Public Health Doctors • General Practitioners • Community Social Workers • Public Health Nurse • Head Teachers/Home-School Liaison Teachers 257 • Educational Psychologists CHILD & ADOLESCENT PSYCHIATRIC SERVICE It is most helpful if available reports can also be sent with the referral letter i.e. an up to date school report, Speech and Language Therapy report if the child is having speech therapy or any other relevant reports which may be helpful in clarifying the nature of the problem and how best therapeutic intervention can be made. All referrals are assessed in terms of their need for treatment and in terms of how WARRENSTOWN HOUSE immediate this is General Description: Classes of Records held by this service: Patient Records - Medical, Nursing, Social Work, Psychology, Psychiatry Warrenstown House is a short term In-patient Treatment and Assessment Centre for Case Waiting Lists young people with emotional, behavioural and psychosomatic disorders. It is part of Drugs Prescription Sheets the Eastern Health Board Child Psychiatric Service. It is situated on the North West Archive Files edge of the city near Blanchardstown and Mulhuddart. It can care for approximately Management Reports twelve children and the average length of stay is approximately four months. Services Registers are provided free of charge. Duty Lists Contact for further information: Services Provided: Warrenstown House uses a multidisciplinary Team approach providing treatment in a Consultant Psychiatrist, number of ways: Castleknock Child & Family Centre, Castleknock Road, (a) Milieu Therapy - This involves a number of components one being to establish Castleknock, appropriate behaviour in everyday situations through the use of principles of Behaviour Modification. Dublin 15. Tel: 8214385 / 8214245 / 8212103 /8214962 / 8214144 (b) Individual Therapy - Each young person is seen for individual psychotherapy on Fax: 8217047 individual basis throughout their admission. (c) Family Therapy - Family Therapy Meetings are held regularly with parents in Warrenstown House (d) Psychology - Psychological assessments/programmes may form part of the Programme. (e) Medication - Psychotropic medication is also used under medical supervision when indicated (f) Special Education - All residents attend Warrenstown House Special School during their stay. Prior to admission all aspects of treatment/assessment Programmes are discussed with parents/guardians who are required to give written consent to admission. Access to Service: Catchment Area Dublin, Kildare and Wicklow (Eastern Health Board area). Warrenstown House is for boys and girls under sixteen years who have severe behavioural and/or emotional disorders e.g. severe depression, suicidal risk, conduct disorders, eating disorders severe post traumatic stress disorder (PTSD). ICQ In most cases those referred will have already attended an out-patient Child and CHILD & ADOLESCENT PSYCHIATRIC SERVICE Family Centre. Referral is usually made to us because of the need for more intensive assessment and/or treatment. It is essential that those referred have a regular home base. Warrenstown House does not have the facilities to manage very aggressive adolescents or those who persistently abscond. Those who engage in law-breaking COURTHALL activities are not usually considered for admission. Warrenstown House does not have the facilities to meet the needs of those with a significant learning disorder or an General Description: established psychotic illness. Each individual referred usually attends with parents/guardians for a day visit before admission is agreed. Courthall is a medium-term in-patient Children's Treatment Centre situated on the outskirts of Dublin City close to Mulhuddart. It is a large detached modern house in Referral System semi rural setting. Courthall is an open Unit, which forms part of Child Psychiatric Service in the Eastern Health Board. It cares for approximately eight Referrals are taken from Child and Family Centres in the Eastern Health Board Area, children/adolescents. Services provided at Courthall are free of charge. the Mater Child and Family Centres and the Lucena Clinics. Services Provided: Classes of Records held by this Service: Courthall uses a multidisciplinary Team approach providing treatment in a number of Patient Records ways: Computer Records Database (a) Milieu Therapy - This involves a number of components one being to establish Health & Safety Statement appropriate behaviour in everyday situations through the use of principles of Archive Files Behaviour Modification. Policy Documents (b) Individual Therapy - Each young person is seen for individual psychotherapy on Case Waiting List individual basis throughout their admission. Drugs Prescription Sheets (c) Family Therapy - Family Therapy Meetings are held regularly with parents in Patient Property Records Courthall Duty Lists (d) Psychology - Psychological assessments/programmes may form part of the Registers Programme. (e) Medication - Psychotropic medication is also used under medical supervision Contact for further information: when indicated (f) Special Education - All residents attend Courthall Special School during their stay. Consultant Child Psychiatrist, Warrenstown House, Prior to admission all aspects of treatment/assessment Programmes are discussed with Blanchardstown Road North, parents/guardians who are required to give written consent to admission. Blanchardstown, Dublin 15. Tel: 8212411/8212169/8212003 Access to Services: Catchment Area Dublin, Kildare and Wicklow (Eastern Health Board area). Children typically admitted to Courthall have the following difficulties - psychotic break down, severe depression, obsessive compulsive disorder. Limited intellectual ability i.e. Borderline/Mild learning disability need not be a restriction to admission. 261 In most cases those referred will have already attended an out-patient Child and Family Centre. Referral is usually made to us because of the need for more intensive CHILD & ADOLESCENT PSYCHIATRIC SERVICE assessment and/or treatment. It is essential that those referred have a regular home base. Courthall does not have the facilities to manage very aggressive adolescents or those who persistently abscond. Those who engage in law-breaking activities are not PHOENIX PARK SPECIAL SCHOOL usually considered for admission. Each individual referred usually attends with parents/guardians for a day visit before admission is agreed. General Description: Referral System The Phoenix Park Special School is provided for children who express difficulties in temper-tantrums, school refusal or over-activity. The aim is to help and support the Referrals are taken from Child and Family Centres in the Eastern Health Board Area, families of children and to redress the balance and eventually return them to the Mater Child and Family Centres, Eastern Health Board Child and Family Centres and the Lucena Clinics. mainstream school. Both boys and girls are catered for, ages ranging from six to thirteen years. Classes of Records held by this Service: Services Provided: Patient Records The school provides a service covering Dublin city and county. Computer Records Database Health & Safety Statement Archive Files Access to Service: Policy Documents Case Waiting List Any child up to the age of sixteen years can be referred to the school. Children are Drugs Prescription Sheets referred with a variety of problems or concerns. These include: Patient Property Records Duty Lists • Behaviour Problems Registers • Emotional Problems • Adjustment in school difficulties Contact for further information: • Developmental difficulties • Speech and language difficulties Consultant Child Psychiatrist, • Parenting difficulties Courthall, Ballgree Road, Referral System Mulhuddart, Dublin 15. Tel: 8205826/8208558 Referrals are taken from: • General Practitioners • Schools • Community Care Classes of Records: Client Files Policy Documents Financial Records Administration Records School Register 263 CHILD & ADOLESCENT PSYCHIATRIC SERVICE Contact for further information; Principal, Phoenix Park School, KILDARE CHILD GUIDANCE SERVICE Phoenix Park, Dublin 8. Tel: 01 - 8386699 General Description: The Kildare Child Guidance Service is based at Kill Health Centre. There are also permanent clinics in the north and south of the county at Celbridge and Athy. Because of the dispersed population and poor public transport within the county, efforts are always made to see children and their families at a location convenient to them. Regular outpatient clinics are conducted also in other local centres such as Newbridge, Kildare and Maynooth. Clinic details are as follows: Kill Health Centre, Kill, Co. Kildare Tel: 045 - 877731 The Manse, Woodstock Street, Athy, Co. Kildare Tel: 0507 - 32461 The Whitethorn Clinic, Maynooth Road, Celbridge Tel: 01 - 6275298 Services Provided: All children and adolescents referred to the Kildare Child Guidance Service are assessed initially by a team member, and a range of treatment approaches implemented as appropriate, including management advice to parents, psychotherapy, behaviour therapy, group therapy/early intervention, or pharmacotherapy. Access to Service: Catchment Area The Kildare Child Guidance Services accepts referrals from the geographical County of Kildare. The Kildare Child Guidance Service sees children and young people up to the age of 16 years, who are experiencing a range of psychiatric, emotional, behavioural or psychosocial difficulties. Referral System Referrals are accepted from a range of professionals who would be in regular contact with children and their families, including General Practitioners, school doctors, social workers, speech and language therapists, public health nurses and teachers. Parents who have concerns about a child's mental health or emotional well-being should discuss their worries with such a person in the first instance, to decide if a referral to the Child Guidance Service would be helpful. 265 7.43 CHILD HEALTH SERVICES Classes of Records Held by the Service: Patient Records -Nursing, Social Work, Psychology, Psychiatry INDEX Case Waiting Lists Archive Files Management Reports Registers Duty Lists Medical Services for Infants up to the age of 6 weeks Health & Safety Statement Child Health Home Visiting Service Contact for further information: Breast Feeding Support Services Immunisation Consultant Psychiatrist, Nurse Advisory Clinics Child Guidance Service, Developmental Child Health Screening Clinics Kill Health Centre, Kill, Area Medical Officer Clinics Co. Kildare Tel: 045 - 877731 School Health Screening Dental Services Ophthalmic Services Aural Services Free Formula Feed (Baby Food) Scheme Domiciliary Care Allowance Speech Therapy Services Community Drugs Schemes - (a) GMS Scheme (b) Drugs Cost Subsidisation Scheme (c) Long Term Illness Scheme (d) Drugs Refund Scheme (e) High Tech Medicines Scheme (f) Hardship Medicines Scheme PLEASE SEE APPENDIX 7.4.3 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION CHILD HEALTH SERVICES MEDICAL SERVICES FOR INFANTS UP TO THE AGE OF 6 WEEKS General Description/Services Provided: Under the Maternity Services Scheme for Mothers (Health Act 1970,Section 62), medical and surgical services are provided (including at least one examination of the infant) as can be appropriately given by the G.P. in respect of each infant whom he has agreed to accept as a patient, up to the age of 6 weeks. Access to Service: Any infant whose mother has been accepted as a patient by a G.P. under the Maternity Services Combined Care Scheme for Mothers. All women are eligible for the Combined Care Scheme. There is no means test and there is no charge for services. (Except where a woman opts to avail of services as a private patient). For full details of this scheme see section on Community Care Services. How to apply: Combined Care Scheme Submit a completed application form to: Dublin - North City & County: Maternity Section, Eastern Health Board, Community Care Area 6, Rathdown Road, Dublin 7. Dublin - South City & County: Maternity Section, Eastern Health Board, Community Care Area 3, Carnegie Centre, 21 -25 Lord Edward Street, Dublin 2. Kildare Area: Maternity Section, Eastern Health Board, Poplar House, Naas, Co. Kildare. Wicklow Area: Maternity Section, Community Care Offices, Glenside Road, Wicklow. Classes of Records Held: Client Records Administration Records Policy Documents 269 Contact for further information: CHILD HEALTH SERVICES For further information contact your local Community Care Headquarters listed below. CHILD HEALTH HOME VISITING CC Administrator CC Administrator Community Care Area Area Community Care Headquarters 3 6 Headquarters, Carnegie Centre, Rathdown Road, General Description: Lord Edward St, Dublin 7. Dublin 2. Tel: 8680444/171 Tel: 6792611 Public Health Nurses provide a child health home visiting service in all Administrator, Community Care Areas. All births in the Dublin area are notified by the 10 Administrator, hospital authorities or by the attending midwife in the case of home Community Care Community Care Headquarters, Headquarters, confinements, directly to the Dept. of Public Health in Dr. Steeven's Hospital. Poplar House, Glenside Road, All births in Wicklow/Kildare area are notified directly to the Community Poplar Square, Wicklow. Care Area. Each Public Health Nurse is then notified of all the births in her Naas, Tel: 0404 68400 Co. Kildare. area, and she is required to provide the child health home visiting service until Tel: 045 876001 the child is three years or older if required. Services Provided: The first home visit is carried out by the Public Health Nurse within 24 hours of receiving the birth notification and following this regular home visits are continued for developmental assessments, health education/health promotion and family supports. The frequency of these visits is based on the public health nurses' professional assessment. If the Public Health Nurse or mother is concerned about any aspect of the infant/child's development an appointment can be made for the infant/child to be seen by an Area Medical Officer at the Doctors Referral Clinic. Access To Service: This service is available to all infant/children residing in the Eastern Health Board region up to six years. Classes of Records held: Client Records Administration Records Policy Documents ?7n 271 Contact for further information: CHILD HEALTH SERVICES For further information contact your local Community Care Headquarters listed below. CC Supt. Public Health Nurse, CC Supt. Public Health Nurse, Area Tivoli Road, Area Community Care Dun Laoghaire, 1 6 Headquarters, Co. Dublin. Rathdown Road, BREAST FEEDING SUPPORT SERVICES/ CLINICS Dublin 7. Tel: 2843579 Tel: 8680444/171 Supt. Public Health Nurse, Supt. Public Health Nurse, Community Care Aras Daimhim, Headquarters, Croke Park, Vergemont Hall, Jones's Road, Clonskeagh, Dublin 3. Dublin 6. Tel: 8731777 General Description/Services Provided: Tel: 2698222 Supt. Public Health Nurse, Supt. Public Health Nurse, Carnegie Centre, Community Care Lord Edward St, Headquarters Breast Feeding Support Services are provided in all Health Centres by Public Health Dublin 2. Cromcastle Road, Nurses. Mothers can avail of peer support from other breast feeding mothers and Tel: 6792611 Coolock, professional support. Information leaflets are available. Dublin 5. Tel: 8476122/033 Supt. Public Health Nurse, Supt. Public Health Nurse, Health Centre, Poplar House, Access to Service: Old County Road, Poplar Square, Crumlin, Naas, Dublin 12. Co. Kildare. All mothers living within the Eastern Health Board region may avail of this service. Tel: 4542511 Tel: 045 876001 Supt. Public Health Nurse, 10 Supt. Public Health Nurse, The Lodge, Community Care Cherry Orchard Hospital, Headquarters Ballyfermot, Classes of Records Held: Dublin 10. Glen side Road, Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 Client Records Administration Records Policy Documents 273 CHILD HEALTH SERVICES Contact for further information: For further information and leaflets contact your local Community Care Headquarters IMMUNISATION listed below. General Description: CC Supt. Public Health Nurse, CC Supt. Public Health Nurse, Area Tivoli Road, Area Community Care B.C.G. is given at birth in the maternity hospitals or in BCG Clinics held in local 1 Dun Laoghaire, 6 Headquarters, Co. Dublin. Rathdown Road, health centres. Information regarding dates and times of BCG Clinics are available Dublin 7. from CCA 1,4 & 6 (listed overleaf) and this service is also provided for adults Tel: 2843579 Tel: 8680444/171 needing BCG immunisation. 2 Supt. Public Health Nurse, 7 Supt. Public Health Nurse, Community Care Aras Daimhim, Headquarters, Croke Park, Services Provided: Vergemont Hall, Jones's Road, Clonskeagh, Dublin 3. The Eastern Health Board invites parents to avail of children's immunisation services Dublin 6. Tel: 8731777 which are provided by G.P's who enter into a contract with the Board for this purpose Tel: 2698222 and are free of charge. However charges apply to non medical card holders for any 3 Supt. Public Health Nurse, 8 Supt. Public Health Nurse, Carnegie Centre, Community Care follow on visits to the G.P in connection with the immunisation. The mother can Lord Edward St, Headquarters choose the G.P. from a listing available from the local Public Health Nurse or the Dublin 2. Cromcastle Road, Community Care Headquarters. Tel: 6792611 Coolock, Dublin 5. Returns are submitted by G.P's to the EHB and recorded on the child's immunisation Tel: 8476122/033 record in the local Community Care Area. Children who do not avail of the 4 Supt. Public Health Nurse, 9 Supt. Public Health Nurse, Health Centre, Poplar House, immunisation programme are notified to the GP by the Eastern Health Board for Old County Road, Poplar Square, him/her to follow up. Crumlin, Naas, Dublin 12. Co. Kildare. A second invitation is sent to parents of children who did not avail to start the Tel: 4542511 Tel: 045 876001 immunisation programme. 5 Supt. Public Health Nurse, 10 Supt. Public Health Nurse, The Lodge, Community Care Cherry Orchard Hospital, Headquarters G.P may apply to contract for the delivery of the Primary Childhood Immunisation Ballyfermot, Glenside Road, Programme by contacting the Dept. of Public Health, Dr. Steeven's' Hospital, Dublin Dublin 10. Wicklow. 8. Tel: 6790700. Tel: 6268101/6267914 Tel: 0404 68400 Immunisation Schedule Administered by G.P. At 2 months DT/DTPa Hib Polio given orally At 4 months DT/DTPa Hib Polio given orally At 6 months DT/DTPa Hib Polio given orally At 15 months MMR c n-r ,„H Pnlio is eive cn at school entry age by the Area A booster immunisation,, for DT and Poho is g. kaflcls „ ding tnc Medical Officer in all national schools. imo"' immunisations are sent out to parents along with a consent form. 775 An MMR booster is given to children in national schools between the age of 11 and 12 years. Again information leaflets are sent out to parents with the consent form. CHILD HEALTH SERVICES Access to Service: This service is provided for all children residing within the Eastern Health Board area. NURSE ADVISORY CLINICS Classes of Records Held: Client Records Administration Records Policy Documents General Description: Contact for further information: For further information contact your local Community Care Headquarters listed These clinics are held by Public Health Nurses in all local Health Centres and cater below. for infants/children from birth to six years. Children are examined and there progress observed. CC Administrator, CC Administrator, Area Tivoli Road Area Community Care Dun Laoghaire, 1 6 Headquarters, Services Provided: Co. Dublin. Rathdown Road, Dublin 7. Tel: 2843579 Advice on infant feeding, immunisation/vaccination, management and hygiene is Tel: 8680444/171 given to the parents. Where the public health nurse or parent is concerned about the Administrator, Administrator, Community Care Aras Daimhim, child, an appointment may be made with an Area Medical Officer. Headquarters, Croke Park, Vergemont Hall, Jones's Road, Clonskeagh, Dublin 3. Dublin 6. Tel: 8731777 Tel; 2698222 Access to Service: Administrator, Administrator, Carnegie Centre, Community Care This service is provided for all children residing within the Eastern Health Board area. Lord Edward St, Headquarters Dublin 2. Cromcastle Road, Tel: 6792611 This clinic is open to any parent wishing to attend and there is no need for prior Coolock, notification or for an appointment. Dublin 5. Tel: 8476122/033 Administrator, Administrator, Health Centre, Poplar House, Old County Road, Poplar Square, Classes of Records Held: Crumlin, Naas, Dublin 12. Co. Kildare. Tel: 4542511 Tel: 045 876001 Client Records Administrator, 10 Administration Records The Lodge, Administrator, Community Care Cherry Orchard Hospital, Policy Documents Headquarters Ballyfermot, Glen side Road, Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 77C 277 Contact For Further Information: CHILD HEALTH SERVICES For further information contact your local Community Care Headquarters listed below. cc Supt. Public Health Nurse, CC Supt. Public Health Nurse, DEVELOPMENTAL CHILD HEALTH SCREENING Area Tivoli Road Area Community Care Dun Laoghaire, 1 6 Headquarters, Co. Dublin. Rathdown Road, CLINICS Dublin 7. Tel: 2843579 Tel: 8680444/171 2 Supt. Public Health Nurse, 7 Supt. Public Health Nurse, Community Care Aras Daimhim, Headquarters, Croke Park, Vergemont Hall, Jones's Road, General Description/Services Provided: Clonskeagh, Dublin 3. Dublin 6. Tel: 8731777 Tel: 2698222 These clinics cater for all children at approximately 9 months old and are held in local health centres. Children are medically examined by an Area Medical Officer in Supt. Public Health Nurse, 3 8 Supt. Public Health Nurse, relation to all aspects of their development and may be referred for further Carnegie Centre, Community Care treatment/assessment if necessary to other relevant health professionals. Lord Edward St, Headquarters Dublin 2. Cromcasde Road, Tel: 6792611 Coolock, Dublin 5. Tel: 8476122/033 Access to Service: 4 Supt. Public Health Nurse, 9 Supt. Public Health Nurse, Health Centre, Poplar House, This service is provided for all children residing within the Eastern Health Board area. Old County Road, Poplar Square, Crumlin, Naas, The local Community Care Headquarters send out appointments for these clinics and Dublin 12. Co. Kildare. parents are notified in advance of dates and times of appointments. Tel: 4542511 Tel: 045 876001 5 Supt. Public Health Nurse, 10 Supt. Public Health Nurse, The Lodge, Community Care Cherry Orchard Hospital, Headquarters Ballyfermot, Glenside Road, Classes of Records Held: Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 Client Records Computer Records Administration Records Policy Documents 278 77Q Contact for further information: CHILD HEALTH SERVICES For further information contact your local Community Care Headquarters listed below. AREA MEDICAL OFFICERS CLINICS/SPECIAL CHILD Senior Area Medical Officers Community Care Areas HEALTH CLINICS cc Tivoli Road, CC Community Care Dun Laoghaire, Area Headquarters, Area Co. Dublin. 6 Rathdown Road, General Description: 1 Dublin 7. Tel: 01 - 2843579 Tel: 8680444/171 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, These clinics cater for pre-school children whose parents or the Public Health Nurse Vergemont Hall, Jones's Road, have concerns regarding any aspect of the child's welfare/development. They are Clonskeagh, Dublin 3. held in local health centres. Dublin 6. Tel: 8731777 Tel: 2698222 3 Carnegie Centre, 8 Community Care Services Provided: Lord Edward St, Headquarters Dublin 2. Cromcastle Road, Tel: 6792611 Coolock, The children are medically examined by an Area Medical Officer and referred for Dublin 5. further treatment/assessment if necessary to other relevant health professionals. Tel: 8476122/033 4 Health Centre, 9 Poplar House, Old County Road, Poplar Square, Access to Service: Crumlin, Naas, Dublin 12. Co. Kildare. Tel: 4542511 Tel: 045 876001 5 The Lodge, 10 Community Care This service is provided for all children residing within the Eastern Health Board area. Cherry Orchard Hospital, Headquarters Attendance at these clinics is by appointment only and can be arranged through the Ballyfermot, Glenside Road, local public health nurse. Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 Classes of Records Held: Client Records Administration Records Policy Documents ?&n -)Q1 CHILD HEALTH SERVICES Contact for further information: For further information contact your local Community Care Headquarters listed below. SCHOOL HEALTH SCREENING EXAMINATION Senior Area Medical Officers Community Care Areas cc Tivoli Road, CC Community Care General Description: Dun Laoghaire, Area Headquarters, Area Co. Dublin. 6 Rathdown Road, 1 Dublin 7. Tel: 01 - 2843579 Tel: 8680444/171 School Health Screenings, including vision and audiology, are carried out by Area 2 Community Care 7 Aras Daimhim, Headquarters, Croke Park, Medical Officers and Public Health Nurses, and are held regularly in every national Vergemont Hall, Jones's Road, school. Clonskeagh, Dublin 3. Dublin 6. Tel: 8731777 Tel: 2698222 3 Carnegie Centre, 8 Community Care Services Provided: Lord Edward St, Headquarters Dublin 2. Cromcastle Road, Tel: 6792611 Coolock, Children with specific problems identified by the parent, Public Health Nurse or Dublin 5. teacher are offered an appropriate screening examination. Where a defect is detected, Tel: 8476122/033 arrangements are made for follow up by an Area Medical Officer, or referral for a Health Centre, 4 9 Poplar House, specialist opinion, as appropriate. Old County Road, Poplar Square, Crumlin, Naas, Dublin 12. Co. Kildare. School principals are notified in advance of the dates of the examinations. Parents are Tel: 4542511 Tel: 045 876001 entitled to be present at the examination and discuss any problems with the A.M.O. if 5 The Lodge, 10 Community Care they so desire. A consent form is sent out to all parents. Cherry Orchard Hospital, Headquarters Ballyfermot, Glenside Road, Contact your local Community Care Headquarters for information on School Health Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 Screening Services held in your area. Access to Service: This service is provided for national school children residing within the Eastern Health Board area. Classes of Records Held: Client Records Administration Records Policy Documents 283 Contact for further information For further information contact your local Community Care Headquarters listed CHILD HEALTH SERVICES below. DENTAL SERVICES Administrators General Description: Community Care Areas cc Administrator, CC Administrator, The objective of the Dental Service is to improve the oral health of the population Community Care Office Area Community Care Office through preventative and care services. Services are provided under the Dental Area Tivoli Road 6 Rathdown Road Treatment Services scheme by Health Board dental surgeons at local clinics and by 1 Dun Laoghaire Dublin 7 private practitioners who are under contract to the Board. Tel 01 - 2843579 Tel 01 - 8680444 Services Provided: 2 Administrator, 7 Administrator, Community Care Office Aras Daimhin Vergemount Hall Croke Park 1) Medical Card holders and their dependants. Dublin 6 Jones's Road, Dublin 3. Emergency Dental Treatment: Tel 01-2698222 Tel 01 - 8552000 Available to all Medical Card holders 16 years of age or more, who require dental 3 Administrator, 8 Administrator, Carnegie Centre Cromcastle Road treatment to relieve pain. Treatment is limited to emergency only. Lord Edward Street Coolock Dublin 2 Dublin 5 Routine Dental Treatment: Tel 01-6792611 Tel 01 - 8476122 Available to Medical Card Holders aged 16 to 34 and 65 years of age or more. 4 Administrator, 9 Administrator, Health Centre Poplar House Denture Treatment: Old County Road Poplar Square, Dublin 12 Naas Available to all Medical Card holders who have no natural teeth. The scheme covers Co. Kildare Tel 01-4542511 Tel 045-876001 the provision of full upper and/or full lower dentures. 5 Administrator, 10 Administrator, The Lodge Community Care Office Eligible persons may attend at the dentist of their choice, from the panel of dentists Cherry Orchard Glenside Road who have a contract with the Health Board. Ballyfermot, D. 10 Wicklow 2) Children. Tel 01 - 6268101 Tel 0404-68400 a) Pre-school children, b) All children attending National School, c) All children under 14 years of age who have completed National School. Routine treatment: a) Pre-school children. Pre-school children are referred for treatment by the Area Medical Officer in respect of defects noticed at Child Health Clinics. The routine service for pre-school children is generally an educational one for the parents. TQC Contact for further information, leaflets, etc. b) Children attending National School. The dental clinic at your local Health Centre, Children attending National School are screened in 2nd, 4th and 6th class and referred for treatment if necessary to other relevant health professionals. Or Dental Section, c) Children under 14 years of age who have completed National school. Dr. Steevens Hospital, Dublin 8, Tel: 6790700 Where possible children up to the age of 14 who have completed National School are recalled to the clinic for treatment in the year after completing National School. Or Emergency Dental Treatment: Customer Services Dept., Dr. Steevens' Hospital, Dublin 8. Tel: 6790700 Emergency services are available to all eligible children, without appointment, at any Health Board dental clinic on any day on which the clinic is open. Patients should attend the clinic before 9.30 a.m. if possible. Access to Service: 1) Medical Card holders and their dependants Emergency Treatment: - Obtain a list of dentists from your local Health Board dental clinic, or telephone freephone 1800 520 520 , and select a dentist of your choice. You must bring your Medical Card with you when attending. Routine Treatment: - Complete an application form which is available from your local Health Board Dental Clinic, or Dental Section, Dr. Steevens Hospital, Dublin 8. You will be notified in writing when you can proceed with the treatment. Denture Treatment: - Complete an application form which is available from your local Health Board dental clinic, or Dental Section, Dr. Steevens Hospital, Dublin 8. You will be notified in writing when you can proceed with the treatment. 2) Children. Contact the dental clinic at your local Health Centre. Classes of Records Held: Client Records Administration Records Policy Documents 287 ORTHODONTIC SERVICES Contact for Further Information: General Description: For further information contact the Regional Orthodontic Unit, St. James's The Eastern Health Board provides a Consultant led Orthodontic Service through its Hospital, James's Street, Dublin 8, Telephone 01-473 3500 Regional Orthodontic Department at St. James's Hospital, Dublin 8, and through satellite clinics at Crumlin Health Centre, Dublin 12, Tel. 01 454 2511, Ballyfermot Orthodontic Services Section, Eastern Health Board, Dr. Steeven's Hospital, Health Centre, Dublin 10, Tel. 01 626 4000 and Wellmount Health Centre, Dublm 11, Dublin 8, Telephone 01-679 0700. Tel. 01 834 6119. Orthodontic assessment clinics are held at: Coolock Health Centre, Dublin 5, Tel. 01 847 6122 Roselawn Health Centre, Dublin 15, Tel. 01 821 2666 Crumlin Health Centre, Dublin 12, Tel. 01 454 2511 BaUinteer Health Centre, Dublin 16, Tel. 01 295 1111 Kilbarrack Health Centre, Dublin 5, Tel. 01 839 1211 Bray Health Centre, Co. Wicklow, Tel. 01 286 6161 Wicklow Health Centre, Glenside Road, Wicklow, Tel. 0404 68400 Newbridge Health Centre, Co. Kildare, Tel. 045 431951. Patients are referred for assessment through the Community Dental Service, from medical specialities, Speech and Language Pathology Departments, the Dublin Dental Hospital, other Regional Orthodontic Services and from overseas Dental Schools or equivalent. Orthodontic services are available to persons free of charge as follows: (a) Medical Card Holders and their dependants (b) Pre-school and national school children in respect of defects noted at Child Health Examinations. (c) All children under 14 years of age who have completed national school. (d) Other persons adjudged by the Chief Executive Officer of the Health Board to be unable to provide a particular service for themselves without experiencing undue hardship. Services Provided/Access to Services Provided: An assessment criteria is applied in assessing degrees of priority of need for specialist orthodontic treatment on the basis of degree of handicap and severity of malocclusion. Classes of Records: Patient Records Treatment Records Administration Records 289 OPHTHALMIC SERVICES Application forms are available from your local Community Care office or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. 2) Children General Description: Prescriptions / referral letters obtained from a Ophthalmologist should be submitted to the Ophthalmic services are available to: local Community Care office for the area in which the child's school is located. 1) Medical Card holders and their dependants, (who are not eligible for services under the 3) Persons eligible for services under the Hepatitis C - Health (Amendment) Act 1996. Optical Benefit Scheme operated by the Dept. of Social, Community and Family Affairs). Submit a completed application form to your local Community Care office. 2) Children. Application forms are available from your local Community Care office or 3) Persons eligible for services under the Hepatitis C - Health (Amendment) Act 1996. Customer Services Dept., Dr. Steevens Hospital, Dublin 8. You should contact your local Community Care office before arranging for services. 1) Medical Card holders and their dependants: Eligible persons are entitled to sight testing and the supply of spectacles, where required, Classes of Records: free of charge. The service is provided by private Opticians, who have a contract with the Health Board, on the same basis as the service provided to their private patients. Client records, Financial records. 2) Children. Contact Names and Addresses: Ophthalmic services are available free of charge to children under 6 years in respect of Administrator, defects noticed at child welfare clinics and to children attending national school in respect CC Administrator, CC of defects noticed at school health examinations. Tivoli Road Area Community Care Area Headquarters, 1 Dun Laoghaire, 6 Co. Dublin. Rathdown Road, 3) Persons eligible for services under the Hepatitis C - Health (Amendment) Act 1996. Dublin 7. Tel: 2943579 Tel: 8680444/171 Sight testing services and the supply of spectacles can be arranged, free of charge, through 2 Administrator, 7 Administrator, your local Community Care office. The service is provided by private opticians who have a Community Care Headquarters, Aras Daimhim, contract with the board. Vergemont Hall, Croke Park, Clonskeagh, Jones's Road, Dublin 6. Dublin 3. Tel: 8731777 Service Provided: Tel: 2698222 3 Administrator, 8 Administrator, Carnegie Centre, Community Care Sight testing, Lord Edward St, Headquarters Supply of spectacle frames, Dublin 2. Cromcasde Road, Tel: 6792611 Coolock, D.5. Supply of lenses including bi- focals, Tel: 8476122/033 Repairs to spectacles, 4 Administrator,, 9 Administrator, Contact lenses or tinted lenses are supplied if required on medical grounds. Health Centre, Poplar House, Poplar Square, A domiciliary service is available to persons who are unable to travel to the Optician's Old County Road, surgery. Crumlin, Naas, Dublin 12. Co. Kildarc. Tel: 4542511 Tel: 045 876001 Administrator, 5 Administrator, 10 Acess to Services: The Lodge, Community Care Cherry Orchard Hospital, Headquarters Glensidc Road, 1) Medical Card holders and their dependants Ballyfermot, Dublin 10. Wicklow. Tel: 0404 68400 Tel: 6268101/6267914 Submit a completed application form to your local Community Care office. 291 CHIW HEALTH SERVICES cc Administrator, CC Administrator, Community Care Area Tivoli Road Area AURAL SERVICES Dun Laoghaire, 6 Headquarters, 1 Co. Dublin. Rathdown Road, Dublin 7. General Description: Tel: 2843579 Tel: 8680444/171 2 Administrator, 7 Administrator, Community Care Headquarters, Aras Daimhim, The objective in the provision of aural services is to improve the quality of day to day Vergemont Hall, Croke Park, living of persons who are experiencing a deterioration in their hearing. This objective Clonskeagh, Jones' s Road, is achieved through the treatment of curable hearing loss and the provision of hearing Dublin 6. Dublin 3. aids where appropriate. Tel: 2698222 Tel: 8731777 3 Administrator, 8 Administrator, Services Provided: Carnegie Centre, Community Care Lord Edward St, Headquarters Dublin 2. Cromcastle Road, The following are entitled to aural services free of charge: Tel: 6792611 Coolock, Dublin 5. Children up to 6 years of age in respect of defects discovered at Child Welfare Tel: 8476122/033 Clinics. 4 Administrator, 9 Administrator, Health Centre, Poplar House, Children attending National School in respect of defects discovered at School Health Examinations. Old County Road, Poplar Square, Crumlin, Naas, Medical Card holders and their Dependants. Dublin 12. Co. Kildare. Tel: 4542511 Tel: 045 876001 5 Administrator, 10 Administrator, Access to Service: The Lodge, Community Care Cherry Orchard Hospital, Headquarters Services for Children: Ballyfermot, Glenside Road, Dublin 10. Wicklow. Tel: 0404 68400 Where hearing defects are discovered at Child Welfare Clinics or School Health Tel: 6268101/6267914 Examinations the Board's Area Medical Officer will refer the child to: 1) A Consultant for further examination or treatment, 2) A hearing aid clinic if supply of a hearing aid is required. Parents can also obtain a referral letter directly from their General Practitioner. The referral letter should be submitted to the National Rehabilitation Board who will arrange an appointment at an audiology clinic. Classes of Records Held Client Records Administration Records Policy Documents Contact for further information For further information contact your local Community Care Headquarters listed overleaf: 293 CHILD HEALTH SERVICES FREE FORMULA FEED (BABY FOOD) SCHEME Access to Service: General Description: Contact your local Health centre or your local Community Care office listed below. The purpose of the Free Milk Scheme is to provide for the supply of formula feed to Classes of Records Held: the children of eligible persons who would otherwise be unable to provide an adequate supply from their own resources. Client Records Administration Records The Scheme operates in each of the Community Care Areas in Dublin. Policy Documents Services Provided: Contact for Further Information; Supplies of formula feed are dispensed at your local health centre. The quantity Your local Community Care office listed below supplied for a six week period is 4 x 900 gramme tins or 8 x 450 gramme tins. or The following persons, living in Dublin City and County are eligible under the Customer Services Dept., Dr. Steevens Hospital, Dublin 8 scheme: CC Administrator, CC Administrator, (a) The children of Medical Card holders, Area Tivoli Road, Area Community Care (b) The children of travellers, 1 Dun Laoghaire, 6 Headquarters, Co. Dublin. Ramdown Road, (c) Pre-adoptive children placed in foster care by CUNAMH, Dublin 7. (d) The first child of a single parent who is in receipt of Supplementary Welfare Tel: 2843579 Tel: 8680444/171 Allowance or equivalent rate, 2 Administrator, 7 Administrator, Community Care Headquarters, Aras Daimhim, (a)The Children of Medical Card Holders: Vergemont Hall, Croke Park, Clonskeagh, Jones's Road, Dublin 6. Dublin 3. Medical Card holders are supplied with formula feed in respect of each child up to 6 Tel: 2698222 Tel: 8731777 weeks of age. 3 Administrator, 8 Administrator, Carnegie Centre, Community Care Lord Edward St, Headquarters Dublin 2. CromcasUe Road, Tel: 6792611 Coolock, Dublin 5. Tel: 8476122/033 4 Administrator, 9 Administrator, Health Centre, Poplar House, Old County Road, Poplar Square, Crumlin, Naas, Dublin 12. Co. Kildarc. Tel: 4542511 Tel: 045 876001 5 Administrator, 10 Administrator, The Lodge, Community Care Cherry Orchard Hospital, Headquarters Ballyfermot, Glenside Road. Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 ?95 CHILD HEALTH SERVICES DOMICILIARY CARE ALLOWANCE General Description Domiciliary Care Allowance is a monthly means tested allowance paid to the parent or guardian of a severely handicapped child who is being cared for at home. The child must require care and attention in excess of that normally required by a child of similar age and the disability must have been present for at least six months prior to the application and must be likely to continue for at least one year. Services Provided • The allowance is paid from age 2 to 16, or from the date of application if after the 2nd birthday. (Individuals aged 16 or over may be eligible for Disability Allowance. Contact Disability Allowance Section, Dept. of Social, Community & Family Affairs for information.). • The allowance is means tested against the income (if any) of the child, not the income of the parent or guardian. • The allowance is paid in respect of children who are being cared for at home. It does not apply to children who are maintained in residential homes or other institutions. However payment is continued in the case of children normally living at home who are absent for up to two months, e.g. on holidays or in hospital. • The allowance is subject to regular review and may be discontinued if the child no longer satisfies the criteria for payment of the allowance. How to apply: Application forms are available from your local Community Care office, or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. Classes of Records Held: Client Records Administration Records Policy Documents Contact for further information, leaflets, etc. Your local Community Care office listed overleaf, or Customer Services Dept., Dr. Steeven's Hospital, Dublin 8. ?Q#; 297 SPEECH AND LANGUAGE THERAPY SERVICE General Description: The objective of the Speech and Language Therapy service is to assess, diagnose, and, where appropriate, treat persons with communication and / or swallowing difficulties and thereby improve their quality of life. Services Provided: Assessment of communication and / or swallowing difficulties. Diagnosis of communication and / or swallowing difficulties. Treatment of communication and / or swallowing difficulties. Access to Services: Clients can be referred to the Speech and Language Therapy service by their: Area Medical officer, Public Health Nurse, General Practitioner, Parent, Carer, Other Health Professional A person may self-refer to the service if appropriate. Referral forms are available from the Speech and Language Therapy Department at your local Community Care Office. Referrals should be submitted to your local Community Care Office. Persons referred to the service are wait-listed, assessed and prioritised for treatment. Classes of Records: Client records. Contact For Further Information: COMMUNITY CARE AREA 1 mMMl^TTV CARE AREA 1 COMM^TTY CARE AREA } COMMV^ITY CARE AREA 4 Principal Speech and Principal Speech and Principal Speech and Principal Speech and Language Therapist Language Therapist Language Therapist Language Therapist Health Centre Community Care Office Community Care Office Carnegie Centre Old County Road Tivoli Road Vergemount Hall Lord Edward Street Dublin 12 Dun Laoghaire Dublin 6 Dublin 2 Tel 4542511 Tel 2843579 Tel 2698222 Tel 6792611 COMMUNITY DRUGS SCHEMES COMMUNITY CARE AREA g COMMUNITY CARF ^^ COMMUNITY CARF AUV. 7 General Description: COMMUNITY CARE AREA 8 Health Boards operate a number of schemes to arrange the supply of prescribed drugs and Principal Speech and Principal Speech and Principal Speech and medicines and certain medical and surgical appliances to individuals. Drugs, Medicines and Language Therapist Principal Speech and Language Therapist Language Therapist medical and surgical appliances can be supplied free of charge, or the Board may make a The Lodge Language Therapist Community Care Office Aras Daimhin contribution towards a portion of the cost depending on the eligibility of the individual. Cherry Orchard Rathdown Road Cromcastle Road Ballyfermot, D. 10 Croke Park Coolock Dublin 7 Jones's Road, Dublin 3. Tel 6268101 Tel 8680444 Dublin 5 The schemes are as follows: Tel 8552000 Tel 8476122 1) G.M.S. Scheme, 2) Long Term Illness Scheme, 3) Drug Cost Subsidisation Scheme, 4) Drugs Refund Scheme, 5) High Tech Medicines Scheme, Principal Speech and Principal Speech and 6) Hardship Medicines Scheme, Language Therapist Language Therapist 7) Hepatitis C - Health (Amendment) Act 1996. Poplar House Community Care Office Poplar Square, Glen side Road Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 Services Provided: Supply of prescribed drugs / medicines without charge to eligible persons, or Financial assistance towards the cost of prescribed drugs / medicines. Access to Services: 1) G.M.S. Scheme. Your General Practitioner will issue you with a G.M.S. prescription for any drug or medicine which you require. You may bring this prescription to the Pharmacy of your choice. The drugs / medicines prescribed , if available on the General Medical Services list, will be supplied to you free of charge. 2) Long Term Illness Scheme. Submit a completed application form to: • Dublin Area: Long Term Illness Section, Eastern Health Board. Dr. Steevens Hospital, Dublin 8. • Kildare Area: Long Term Illness Section, Community Care offices. Poplar house, Naas. Co. Kildare. • Wicklow Area: Long Term Illness Section, Community Care Offices, Glenside road, Wicklow. 30O 301 Application forms are available from any of the above offices or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. 6) Hardship Medicines Scheme. 3^ Drug Cost Subsidisation Scheme. Submit the following to your local Community Care office: Submit a completed application form to: 1) Completed Application Form. 2) Prescription from your General Practitioner. • Dublin Area: 3) Quotation from your pharmacist outlining the cost of one month's supply of the items Drug Cost Subsidisation Section, Eastern Health Board, Dr. Steevens Hospital, prescribed. Dublin 8. 4) • Kildare Area: Application forms are available from your local Community Care office, or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. Drug Cost Subsidisation Section, Community Care Offices, Poplar house, Naas, Co. Kildare. • Wicklow Area: 7) Health (Amendment) Act 1996- Hepatitis C. Drug Cost Subsidisation Section, Community Care Offices, Glenside road, Wicklow. Any drugs, medicines or medical and surgical appliances required will be prescribed by your General Practitioner. Application forms are available from any of the above offices or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. You should bring the prescription for drugs, medicines and appliances to the pharmacy of your choice. The drugs / medicines will be dispensed without charge. 4) Drugs Refund Scheme. A prescription for medical and surgical appliances, which cannot be supplied by your local pharmacy, should be submitted to your local Community Care office where arrangements will be made for the supply of the appliance without charge. Submit a claim form with the relevant receipts, which will be issued by your pharmacy, to: • Dublin Area: Classes of Records; Community Drugs Section, Eastern Health Board, Dr. Steevens Hospital, Dublin 8. • Kildare Area: Client records, Refund of Drugs Section, Community Care offices, Poplar house, Naas, Co. Kildare. Financial records. • Wicklow Area: Refund of Drugs Section, Community Care Offices, Glenside road, Wicklow. Contact for Further Information: Claim forms are available from any of the above offices or your local community (retail) pharmacist. You should request a receipt from the pharmacy each time you have a prescription dispensed. 1) G.M.S. Scheme. 5) High Tech Medicines Scheme. COMMUNITY CARE AREA 1 Your Hospital Consultant will submit a copy of the prescription for the drugs medicines required to: Administrator Administrator Administrator Administrator Carnegie Centre Health Centre Community Care Office Community Care Office Lord Edward Street Old County Road Tivoli Road Vergemount Hall Community Drugs Section, Dr. Steevens Hospital, Dublin 8. Dublin 2 Dublin 12 Dun Laoghaire Dublin 6 Tel 6792611 Tel 4542511 Tel 2843579 Tel 2698222 You must nominate the community pharmacy from which you wish to obtain the high tech drugs/medicines. This should be the pharmacy from which you normally obtain other COMMUNITY CARE AREA 5 therapydrugs/medicine. s as it is important that the pharmacist is able to monitor your overall drug Administrator Administrator Administrator Administrator Aras Daimhin Cromcastlc Road You will be notified in writing of the arrangements made for the supply of the The Lodge Community Care Office drugs/medicines. Croke Park Coolock Cherry Orchard Rathdown Road Jones's Road, Dublin 3. Dublin 5 Ballyfermot, D. 10 Dublin 7 Tel 8552000 Tel 8476122 Tel 6268101 Tel 8680444 303 COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 • Kildare Area: Asst. Administrator Administrator Poplar House Community Care Office Administrator, Drug Cost Subsidisation Section, Community Care Offices, Poplar house, Poplar Square, Glenside Road Naas, Co. Kildare. Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 2) Long Term Illness Scheme. • Wicklow Area: • Dublin Area: Administrator, Drug Cost Subsidisation Section, Community Care Offices, Glenside road, Wicklow. Grade VI, Long Term Illness Section, Eastern Health Board, Dr. Steevens Hospital, Dublin 8. • Kildare Area: 4) Drugs Refund Scheme. • Dublin Area: Administrator, Long Term Illness Section, Community Care offices, Poplar house, Naas, Co. Kildare. Grade VI, Community Drugs Section, Eastern Health Board, Dr. Steevens Hospital, • Wicklow Area: Dublin 8. Administrator, Long Term Illness Section, Community Care Offices, Glenside road, Wicklow. • Kildare Area: 3) Drug Cost Subsidisation Scheme. Administrator, Refund of Drugs Section, Community Care offices, Poplar house, Naas, • Dublin Area: Co. Kildare. Grade VI, Drug Cost Subsidisation Section, Eastern Health Board, Dr. Steevens Hospital, Dublin 8. • Wicklow Area: Administrator, Refund of Drugs Section, Community Care Offices, Glenside road, Wicklow. 5) High Tech Medicines Scheme. Community Pharmacist, Community Drugs Section, Dr. Steevens Hospital, Dublin 8. 7.5 SERVICES FOR PERSONS WITH DISABILITIES 6) Hardship Medicines Scheme. Contact for Further Information: INDEX COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre GENERAL DESCRIPTION Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 DAY CARE/ACTIVATION SERVICES Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 GROUP HOMES COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 RESPITE CARE Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastle Road RESIDENTIAL SERVICES Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 SECTION 65 GRANTS Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 PSYCHOLOGY SERVICES - LEARNING DISABILITIES TEAM COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 (NORTHSIDE ONLY - ST IT AS) Asst. Administrator Administrator LONG ST AY AND RESPITE CARE FOR YOUNG CHRONIC Poplar House Community Care Office Poplar Square, Glenside Road Naas Wicklow DISABLED PERSONS Co. Kildare Tel 0404-68400 Tel 045-876001 7) Health (Amendment) Act 1996 - Hepatitis C. Liaison Officer, Community Services, Dr. Steevens Hospital, Dublin 8. Tel: 01 -6790700 PLEASE SEE APPENDIX IS IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 307 DISABILITY SERVICES General Description: Disability Services as provided by the Eastern Health Board can be divided into two categories: (1) Learning Disability Services and (2) Physical and Sensory Disability Services Disability Services are both residential and community based and are based on the principles of promoting and maintaining better health for those persons with disabilities and their carers. The Board's key objectives in the provision of services for people with a disability are to provide a service which is community based, is modern and comprehensive and which maximises the individual's potential. The Board aims to ensure quality and monitoring procedures, to maintain and enhance health promotion activities and to build on its relationships with the voluntary sector. Services Provided: The following is a list of the main services and support schemes administered by the Eastern Health Board, for persons with a disability, through its Programme for Services for Persons with a Disability. Services -Day Care. /Activation Services -Group Homes -Respite Care -Residential Services -Section 65 Grants (See also Section 15 documents in respect of Community Services Programme and Acute Hospitals and Services for the Elderly Programme). Classes of Records: The following classes of Records are maintained by the Programme at its Headquarters (Dr. Steevens' Hospital) and at its sub-centres in St. Itas' Hospital, Portrane and Good Counsel Centre, Ballyboden. -Patient/Client Records -Staff Records -Accounts Records -Service Records -Correspondence Records -Legislation/Reports/Guidelines 309 -Eastern Health Board section of National Database on Learning Disability -Voluntary Organisation Grant Records -General Administrative Records DAY CARE/ACTIVATION SERVICES General Description: A Community based service for those with a disability, who attend on a non residential basis, where they receive training in social skills, activation and recreation. Subject to availability, physiotherapy, occupational therapy and nursing/personal care/hygiene services may also be provided. The majority of day care/activation places are provided by voluntary organisations grant-aided by the Board or the Department of Health. Access to Service: Who is eligible - Persons with a disability who following Assessment by the appropriate health Professional it is felt would benefit from attendance at a Day Care or Day Activation Centre. Contact for Further Information for Learning Disability Services: Community Care Areas 1, 2,3,4,5 and 10 Chief Nursing Officer, Southside Community Mental Handicap Team, Good Counsel Centre, Taylor's Lane, Ballyboden, Dublin 16. Ph: 4900074 Community Care Areas 6, 7 & 8 Assistant Chief Nursing Officer, Northside Community Mental Handicap Team, Castle Shopping Centre, Swords, Co. Dublin. Ph: 8403401 Co. Kildare - Area 9 Kildare Mental Handicap Services, Moyvane Lodge, Dublin Road, Naas, Co. Kildare. Ph: 045-876500 311 Community Care Area 6, Contact for further information for Physical Disability Services: Community Care Administrator, Rathdown Road, Community Care Area 1, Dublin 7. Community Care Administrator, Ph: 8680444 Tivoli Road, Dun Laoghaire, Co. Dublin. Community Care Area 7, Ph: 2843579 Community Care Administrator, Aras Daimhin, Community Care Area 2, Croke Park, Community Care Administrator, Jones's Road, Vergemount Hall, Dublin 3. Clonskeagh, Ph: 8552000 Dublin 6. Ph; 2698222 Community Care Area 8, Community Care Administrator, Community Care Area 3, Cromcastle Road, Community Care Administrator, Coolock, Carnegie Centre, Dublin 5. Lord Edward Street, Ph: 8476122 Dublin 2. Ph: 6792611 Community Care Area 9, Community Care Administrator, Community Care Area 4, Poplar House, Community Care Administrator, Poplar Square, Health Centre, Naas, Old County Road, Co. Kildare. Crumlin, Ph: 045-876001 Dublin 12. Ph: 4542511 Community Care Area 10, Community Care Administrator, Community Care Area 5, Glenside Road, Community Care Administrator, Wicklow. The Lodge, Ph: 0404-68400 Cherry Orchard, Ballyfermot, Dublin 10. Ph: 6268101 GROUP HOMES RESPITE SERVICES General Description; General Description: A Community based service for persons with a learning disability, which facilities Provision of short-term residential care for adults and children with a disability, who interaction and inclusion in the local community and is provided as part of the Boards are being cared for at home. This service is regarded as a support to carers and is overall residential service. provided on either a planned or emergency basis as required. The majority of respite services are provided by voluntary organisations grant aided by the Board or by the Department of Health. Access to Services: Access to Services: Who is eligible - Those with a learning disability who following assessment are deemed to Who is eligible Persons with a disability who are being cared for at have needs which are appropriate to Home by a parent or guardian or other carer, and the care provided by group homes. Who have been assessed as requiring respite care. Contact for Further Information for Learning Disability Services: To Apply for Respite Care, Applicants Should Contact: Community Care Areas 1, 2,3,4,5 and 10 For Learning Disability Services, Chief Nursing Officer, Southside Community Mental Handicap Team, Community Care Areas 1, 2,3,4,5 and 10 Good Counsel Centre, Chief Nursing Officer, Taylor's Lane, Southside Community Mental Handicap Team, Ballyboden, Good Counsel Centre, Dublin 16. Taylor's Lane, Ph: 4900074 Ballyboden, Dublin 16. Community Care Areas 6, 7 & 8 Ph: 4900074 Assistant Chief Nursing Officer, Northside Community Mental Handicap Team, Community Care Areas 6, 7 & 8 Castle Shopping Centre, Assistant Chief Nursing Officer, Swords, Northside Community Mental Handicap Team, Co. Dublin. Castle Shopping Centre, Ph: 8403401 Swords, Co. Dublin. Co. Kildare - Area 9 Ph: 8403401 Kildare Mental Handicap Services, Moyvane Lodge, Co. Kildare - Area 9 Dublin Road, Kildare Mental Handicap Services, Naas, Moyvane Lodge, Co. Kildare. Dublin Road, Ph: 045-876500 Naas, Co. Kildare. Ph: 045-876500 315 For Physical Disability Services, Applicants Should Contact: Community Care Area 7, Community Care Administrator, Community Care Area 1, Aras Daimhin, Community Care Administrator, Croke Park, Tivoli Road, Jones's Road, Dun Laoghaire, Dublin 3. Co. Dublin. Ph: 8552000 Ph: 2843579 Community Care Area 8, Community Care Area 2, Community Care Administrator, Community Care Administrator Cromcastle Road, Vergemount Hall, Coolock, Clonskeagh, Dublin 5. Dublin 6. Ph: 8476122 Ph; 2698222 Community Care Area 9, Community Care Area 3, Community Care Administrator, Community Care Administrator, Poplar House, Carnegie Centre, Poplar Square, Lord Edward Street, Naas, Dublin 2. Co. Kildare. Ph: 6792611 Ph: 045-876001 Community Care Area 4, Community Care Area 10, Community Care Administrator Community Care Administrator Health Centre, Glenside Road, Old County Road, Wicklow. Cm ml in, Ph: 0404-68400 Dublin 12. Ph: 4542511 Eastern Health Board directly provided Residential Services Community Care Area 5, Senior Executive Officer, Community Care Administrator, Acute Hospital & Services for the Elderly, The Lodge, C/o Dr. Steevens' Hospital, Cherry Orchard, Dublin 8. Ballyfermot, Dublin 10. Voluntary Organisations Ph: 6268101 The Organisation Concerned Community Care Area 6, Community Care Administrator Rathdown Road, Dublin 7. Ph: 8680444 317 For Physical Disability Services, Applicants Should Contact: RESIDENTIAL SERVICES General Description: Eastern Health Board directly provided Residential Services Senior Executive Officer, Provision of residential care for those who have a disability and who require care on a Acute Hospital & Services for the Elderly, 24-hour basis. Services are provided directly by the Board and by Voluntary C/o Dr. Steevens' Hospital, Organisations grant aided by the Board. Dublin 8. Access to Services: Voluntary Organisations The Organisation Concerned Who is eligible - Those who following assessment by an appropriate health professional, are deemed to be in need of long-term Residential care. To Apply for Residential Care or Respite Care, Applicants Should Contact: For Learning Disability Services, Community Care Areas 1,2,3,4,5 and 10 Chief Nursing Officer, Southside Community Mental Handicap Team, Good Counsel Centre, Taylor's Lane, Ballyboden, Dublin 16. Ph: 4900074 Community Care Areas 6,7 & 8 Assistant Chief Nursing Officer, Northside Community Mental Handicap Team, Castle Shopping Centre, Swords, Co. Dublin. Ph: 8403401 Co. Kildare - Area 9 Kildare Mental Handicap Services, Moyvane Lodge, Dublin Road, Naas, Co. Kildare. Ph: 045-876500 319 PSYCHOLOGY SERVICES SECTION 65 GRANTS FOR General Description: LEANRING DISABILITIES Under the terms of Section 65 of the 1953 Health Act, Health Boards may grant assistance, in cash or other forms, to organisations who provide services, similar or ancillary to a service which the Health Board itself may provide. General Description The Board provides substantial grant-aid to a number of voluntary agencies providing services for persons with physical, sensory and/or learning disabilities. The Psychology service is currendy based at St. Ita's Hospital, Portrane. It forms one part of a multidisciplinary team, involved in the planning and development of a There is no formal application procedure for Section 65 funding. Organisations comprehensive, community based day and residential service, for people with a seeking funding for services for persons with a disability should submit a written learning disability, resident in the North Dublin area. application to the Programme, detailing the type and quantum of service to be provided, a costing for the service, any evidence pertaining to demand for the service Services provided include: and any other information which they may consider relevant to the application. • Assessments and reports, to identify individual and group needs Applications may be forwarded to: • Programme planning and monitoring • Implementing programmes, e.g. therapy, resettlement Director of Services for Physical & Sensory Disability. • Support to Staff and families in programme development and implementation Director Of Services for Learning Disability. Dr. Steevens' Hospital, (with particular reference to challenging behaviour) Dublin 8. • Training - staff, families, volunteers. • Service development, guided by research and best practice. Or, in the case of services, which are to be confined to a particular Community Care Area, or a locality within a Community Care Area, to the Community Care Access to Service Administrator. The service is available free of charge to all people with a learning disability, resident Classes of Records in the North Dublin area (Community Care Areas 6,7 and 8). Individuals may be referred by other services, doctors, and family members or by themselves. The following classes of Records are maintained by the Programme at its Headquarters (Dr. Steevens' Hospital) and at its sub-centres in St. Itas' Hospital, Classes of Records Held Portrane and Good Counsel Centre, Ballyboden. Client Files - Psychology -Patient/Client Records Policy/Legislation Documents Administration Records -Staff Records Management Report/Minutes of Meetings -Accounts Records -Service Records -Correspondence Records Contact for Further Information -Legislation/Reports/Guidelines -Eastern Health Board section of National Database on Learning Disability -Voluntary Organisation Grant Records Clinical Psychologist, -General Administrative Records St. Ita's Hospital, Portrane, Donabate, Co. Dublin. Tel: 01 - 8436337 321 LONG STAY AND RESPITE CARE FOR YOUNG 7.6 SERVICES FOR THE ELDERLY CHRONIC DISABLED PERSONS INDEX General Description: 7.6.1 SERVICES FOR THE ELDERLY WITHIN HOSPITAL Long Stay and Respite care facilities are available for young disabled adults who have been medically assessed as being in need of this level of care and for whom acute AND RESIDENTIAL SETTINGS: hospital care is no longer required and both community and a lower level of residential based care is no longer feasible. Patient care is provided in this setting by a multi- GENERAL DESCRIPTION disciplinary team consisting of medical, nursing, para-medical, care and support staff. DEPARTMENTS OF MEDICINE FOR OLDER PEOPLE IN ACUTE The service is generally provided to persons who are between the ages of 18 and 65 years. These facilities are provided by or on behalf of the Board at the following GENERAL HOSPITALS: locations: - LONG STAY CARE: DAY HOSPITAL FACILITIES FOR OLDER PEOPLE: Cuan Aoibheann, St. Mary's Hospital, Phoenix Park, Dublin 2. DAY CARE UNITS: Lisbri, Cherry Orchard Hospital, Ballyfermot, Dublin 10. SUBVENTION TOWARDS COSTS IN PRIVATE NURSING HOME CARE: Peamount Hospital, Newcastle, Co. Dublin. RESPITE/INTERMITTENT CARE: In addition to the facilities listed above, long stay facilities for young chronic PSYCHIATRY OF OLD AGE SERVICE disabled adult are also provided at the Royal Hospital, Donnybrook, Dublin 4. MOBILE DAY HOSPITAL SECONDARY REHABILITATION Service Provided: WELFARE ACCOMMODATION A full range of medical, nursing para-medical, social and personal services are available CONVALESCENT CARE in these units. Charges for long stay care in accordance with Health (Charges for in patient services) Regulations, 1976 and 1987 will be levied on the basis of income SECTION 65 GRANTS available and ability to pay. 7.6.2 COMMUNITY SERVICES FOR THE ELDERLY Access to Services: Acute Hospital referral. Community Care services. AURAL SERVICES CARERS SUPPORT SERVICE Classes of Records: CHmOPODY SERVICE Admission Records Drugs & Kardex COMMUNITY WARD SCHEME Medical Records Patient Property Records DAY CENTRES & CLUBS Nursing Records Social Worker Records DENTAL SERVICES Physiotherapy Records Waiting list Records Occupational Therapy Records ORTHODONTIC SERVICES GENERAL PRACTITIONER SERVICES Contact for Further Information: HOME CARE ASSISTANT SERVICES Manager, St. Mary's Hospital, Phoenix Park, Dublin 20. Telephone: 01-6778132. HOME HELP SERVICE Manager, Cherry Orchard Hospital, Ballyfermot, Dublin 20. Telephone: 01-6264702. HOME IMPROVEMENT SCHEME FOR THE ELDERLY Chief Executive, Peamount Hospital, Newcastle, Co. Dublin. Telephone: 01-6286685. MEALS ON WHEELS MEDICAL AND SURGICAL APPLIANCES SCHEME OCCUPATIONAL THERAPY SERVICE OPHTHALMIC SERVICES 323 PHYSIOTHERAPY SERVICE PUBLIC HEALTH NURSING SERVICE 7.6.1 SERVICES FOR THE ELDERLY WITHIN HOSPITAL AND RESIDENTIAL SETTINGS: INDEX GENERAL DESCRIPTION DEPARTMENTS OF MEDICINE FOR OLDER PEOPLE IN ACUTE GENERAL HOSPITALS: LONG STAY CARE: DAY HOSPITAL FACILITIES FOR OLDER PEOPLE: DAY CARE UNITS: SUBVENTION TOWARDS COSTS IN PRIVATE NURSING HOME CARE: RESPITE/INTERMnTENT CARE: PSYCHIATRY OF OLD AGE SERVIC MOBILE DAY HOSPITAL SECONDARY REHABILITATION WELFARE ACCOMMODATION CONVALESCENT CARE SECTION 65 GRANTS PLEASE SEE APPENDIX 7^.1 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 325 SERVICES FOR OLDER PERSONS WITHIN HOSPITALS AND RESIDENTIAL SETTINGS General Description: The Eastern Health Board's objectives for the provision of services for older people are as follows: To maintain older people in dignity and independence in accordance with the wishes of the older person To restore to independence at home those older people who become ill or dependant To encourage and support the care of older people in their own community by family, neighbours and voluntary bodies in every possible way To provide high quality hospital or residential care for older people when they can no longer be maintained in dignity and independence at home Services Provided: The Eastern Health Board provides a wide range of services for older persons as follows: Acute Departments of Medicine for the Elderly in General Hospitals Day Hospitals for Older People Mobile Day Hospital Respite/Intermittent Care Secondary Rehabilitation Welfare Accommodation Convalescent Care Day Care Units for Older People Long Stay Care Psychiatry of Old Age Subventions towards Private Nursing Home Care for Older Persons Access to Services: Details of how to access each of the above services is outlined in the following pages. Classes of Records: Details of Classes of Records maintained for each of the services listed above are outlined in the following pages. DEPARTMENTS OF MEDICINE FOR OLDER PEOPLE Contact for Further Information: IN GENERAL HOSPITALS Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, Dublin 15, Telephone 01 821 3844 General Description: Hospital Manager, St. Columcille's Hospital, Loughlinstown, Co. Dublin, Telephone Acute Departments of Medicine for Older People are located in the following Acute 01 282 5800 General Hospitals in the Eastern Health Board's area: Hospital Manager, General Hospital, Naas, Co. Kildare, Telephone 045 897221 Dublin: James Connolly Memorial Hospital, Blanchardstown, Dublin 15 St. Columcille's Hospital, Loughlinstown, Co. Dublin Kildare: Naas General Hospital, Naas, Co. Kildare The level of care appropriate to each individual patient is determined by a multi- disciplinary team which consists of a Consultant Physician in Medicine for the Elderly, nursing, para-medical and support staff. On admission patients receive a full medical assessment, treatment, nursing care and rehabilitation if required. The objective of the Departments of Medicine for Older People in General Hospitals is to ensure prompt and appropriate admission of older persons to hospital and to facilitate a return to the community wherever possible with appropriate community support or to an alternative residential setting, as appropriate. Services Provided: A full range of medical, nursing, para-medical, social and personal services are available to patients through the Departments of Medicine for Older People in General Hospitals. In accordance with Health (Charges for In-Patient Services) Regulations 1976 and 1987, a charge may levied for services in the departments of Medicine for Older People. Access to Services: G.P. Referral/prior assessment in Day Hospital setting Follow up care plan to facilitate a return to the community with appropriate support services Classes of Records: Patient Medical Records Nursing Records Personnel Records Social Work Records Drugs Kardex Risk Management Records Waiting List Records Functional Reports Patients property Records LONG STAY CARE Contact for Further Information: Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, Dublin 15, Tel. 01 821 3844 General Description: Hospital Manager, St. Mary's Hospital, Phoenix Park, Dublin 20, Tel. 01 677 8132 Manager, St. Clare's Home, Griffith Avenue Extension, Dublin 11, Tel. 01 837 3619 Long Stay Care is available to older people who have been medically assessed by a Manager, Cuan Ros Community Unit for the Elderly, Navan Road, Dublin 7, Tel. 01 868 6012 Hospital Manager, Cherry Orchard Hospital, Ballyfermot, Dublin 10, Tel. 01 6264702 Consultant Physician in Medicine for the Elderly, have been found to be in need of this Hospital Manager, Clonskeagh Hospital, Clonskeagh, Dublin 6, Tel. 01 269 7877 level of care and for whom both community and a lower level of residential based care Hospital Manager, Bru Chaoimhin, Cork Street, Dublin 8, Tel. 01 454 2011 is no longer feasible. Patient care is provided in this setting by a multi-disciplinary Hospital Manager, St. Brigid's Home, Crooksling, Brittas, Co. Dublin, Tel. 01 458 2123 Hospital Manager, Sir Patrick Dun's Hospital, Lr. Grand Canal Street, Dublin 2, Tel. 01 662 8560 team consisting of medical, nursing, para-medical, care and support staff. A range of Manager, Community Unit for the Elderly, Soutb Circular Road, Dublin 8, 01 454 8033 para-medical and social services are provided as appropriate. Long Stay care for The Manager, Baggot Street Community Hospital, Baggot Street, Dublin 2, Tel. 01 668 1577 older people is provided throughout the Eastern Health Board at a variety of The Manager, St. Monica's Home, Belvedere Place, Dublin 1, Tel. 01 855 7523 Peamount Hospital, Newcastle, Co. Dublin, Tel. 01 628 0685 hospitals, residential homes, community units and district hospitals as listed below. The Manager, Leopardstown Park Hospital, Leopardstown, Co. Dublin, Tel. 01 295 5055 Manager, Community Unit, Heytesbury Street, Dublin 8, Tel. 01 453 6555 Hospital Manager, St. Vincent's Hospital, Athy, Co. Kildare, Tel. 0507 31614 Services Provided: Hospital Manager, District Hospital, Baltinglass, Co. Wicklow, Tel. 0508 81255 Hospital Manager, St. Colman's Hospital, Ratbdrum, Co. Wicklow, Tel. 0404 46109 A full range of medical, nursing, para-medical, social & personal services are available Hospital Manager, District Hospital, Wicklow, Tel. 0404 67108 to patients in long stay hospitals and residential homes. Charges for long stay care (in accordance with Health (Charges for in-patient Services) Regulations, 1976 and 1987, will be levied on the basis of income available and ability to pay. Access to Services: Contact with G.P. then - Assessment in an appropriate Department of Medicine for the Elderly Patient placed in setting appropriate to their particular medical priority needs at the time Classes of Records: Medical Records Personnel Records Nursing Records Social Worker Records Physiotherapy Records Occupational Therapy Records Drugs Kardex Functional Reports Voluntary Fund-raising Patient property records Risk Management Records DA Y HOSPITAL FACILITIES FOR OLDER PEOPLE Contact for further information: General Description: Hospital Manager, James Connolly Memorial Hosp., Blanchardstown, Dublin The objective of the Day Hospital is to provide all the services available within the Tel. 018213844 relevant hospital on a day basis, thus making it possible to carry out a full medical assessment of an older person and avoiding the need for admission to the acute Hospital Manager, St. Mary's Hospital, Phoenix Park, Dublin 20, assessment facility. Patients attending the Day Hospital have access to a full range of Tel. 01 677 8132 hospital services under the direction of a Consultant Physician in Medicine for the Elderly. Hospital Manager, St. Columcille's Hospital, Loughlinstown, Co. Dublin, 01 282 5800 Day Hospital facilities are provided at the following locations on a daily basis - Monday to Friday: Hospital Manager, General Hospital, Naas, Co. Kildare, Tel. 045 897221 Dublin: James Connolly Memorial Hospital, Blanchardstown, Dublin 15 St. Mary's Hospital, Phoenix Park, Dublin 20. St. Columcille's Hospital, Loughlinstown, Co. Dublin Kildare: General Hospital, Naas, Co. Kildare Services Provided: A full range of medical, nursing, para-medical, social & personal services are available to patients attending Day Hospitals. Day Hospital facilities are available to older people free of charge. However, where referral to an Acute Hospital for more intensive treatment is required, a charge may be levied in accordance with the Health (Charges for In-Patient Services) Regulations, 1976/1987. Access to Services: Through General Practitioner in the first instance then Referral to Consultant Physician in Medicine for the Elderly then Assessment of patient to ascertain suitability for Day Hospital services Classes of Records: Medical Records Nursing Records Daily attendance Diary Physiotherapy Records Occupational Therapy Treatment Diary Social Worker Records Functional Reports/records Transport Needs Lists Patient Needs Diary DAY CARE UNITS FOR OLDER PEOPLE SUBVENTION TOWARDS COSTS IN PRIVATE NURSING HOME CARE FOR OLDER PERSONS General Description: General Description: Day Care Units provide a service similar to that provided in a Day Hospital setting A Nursing Home Subvention is a payment towards the cost of private nursing home providing older persons with access to a full range of nursing, para-medical and other care for older persons. Older persons making an application for a subvention towards personal and social services on a day attendance basis. These services lessen the need the cost of such care will have to be assessed as being sufficiently dependant to require for admission to in-patient care. The Day Care Units have a full range of medical, care in a nursing home and be unable to pay any or part of the cost of maintenance in a nursing, para-medical, social and personal services available to patients. While a nursing home. Assessment will be carried out in accordance with the Nursing Homes Consultant Physician in Medicine for the Elderly is not usually in attendance at the Day Subventions Regulations 1993. Care Unit, a local Medical Officer is available to the Units, and close liaison is maintained between the Unit and the appropriate Department of Medicine for the Subvention payments will be made directly to the nursing home of the applicant's Elderly in Acute General Hospitals. Day Care Units operate on a daily basis - Monday choice once the nursing home is registered in accordance with the Health Nursing to Friday - and are located at the Eastern Health Board Hospitals/Homes listed below. Homes Act, 1990, the Nursing Homes (Care and Welfare) Regulations 1993 and the Nursing Homes (Fees) Regulations, 1993. Services Provided: Services Provided: A full range of medical, nursing, para-medical, care staff, social and personal services are available to patients attending the Day Care Units. However, where referral to an In order to determine eligibility, an assessment of the patient's level of Acute Hospital for more intensive treatment is required, a charge may be levied in dependency and means will be completed (the means of the patient's family accordance with the Health (Charges for In-Patient Services) Regulations, may also be taken into account before rate of subvention is paid). 1976/1987. Subvention may be refused following assessment of applicant's means, or the Access to Services: Eastern Health Board may offer alternative care in a Health Board home to a person who has qualified for a subvention, instead of paying a subvention. Referral for admission through Public Health Nurse or General Practitioner Application/assessment forms are available at each Day Care Unit Access to Service: Usually attended by older persons in their own catchment area Applications made in advance of admission to the nursing home Classes of Records: Admissions in emergency circumstances where the Health Board is satisfied that there is no option but to admit to nursing home care Nursing Records Physiotherapy Records Classes of Records: Social Worker Records Occupational Therapy Records Applicants Records Dietary Records Assessment Criteria Accounts Records (Nursing Homes) Contact for further information: Contract beds in private nursing homes records Manager, St Clare's Home, Griffith Avenue Extn., Ballymun, Dublin 9 Tel. 01 837 3619 The Manager, Baggot Street Community Hospital, Baggot Street, Dublin 2 Tel. 01 668 1577 Contact for further information: Manager, Cuan Ros Community Unit, Navan Road, Dublin 7 Tel. 01 868 6012 Manager, Community Unit for the Elderly, South Circular Rd., Dublin 8 Tel. 01 454 8033 Co-Ordinator for Services for the Elderly, Manager, Sir Patrick Dun's Hospital, Lr. Grand Canal Street, Dublin 2 Tel. 01 662 8560 Nursing Home Subvention Section, Manager, St. Brigid's Home, Crooksling, Brittas, Co. Dublin Tel. 01 458 2123 The Manager, St Joseph's, Crinken Lane, Shankill, Co. Dublin Tel. 01 282 3000 Eastern Health Board, Hospital Manager, St Vincent's Hospital, Athy, Co. Kildare, 0507 31614 Dr. Steeven's Hospital, Hospital, St ( olman's Hospital, Rathdrum, Co. Wicklow, Tel. 0404 46109 Steeven's Lane. Manager, Wicklow District Hospital, Wicklow, Tel. 0404 67108 Dublin 8. Tel. 01 679 0700 Manager, Baltinglass District Hospital, Baltinglass, Co. Wicklow, Tel. 0508 81255 RESPITE/INTERMITTENT CARE Contact for further information : General Description: Hospital Manager James Connolly Memorial Hospital. Blunchardstown. Dublin 15,Tel.01 821 844 Respite/Intermittent Care supports relatives caring for dependent older people at home Hospital Manager, St Mary's Hospital, Phoenix Park, Dublin 20, Tel. 01 677 8132 by providing respite care while the family is on holiday, crisis admissions due to ill Manager, St. Clare's Home, Griffith Ave. Extension, Dublin 11, Tel. 01 837 3619 health, or other event in the family, and, in appropriate cases, the regular (intermittent) Manager, Cuan Ros, Navan Road, Dublin 7, Tel. 01 868 6012 admission of a dependant relative for a short period of time. This service enables Hospital Manager, Cherry Orchard Hospital, Ballyfermot, D. 10, Tel. 01 626 4702 patients to remain in their own homes for longer where this may otherwise not have Hospital Manager, Clonskeagh Hospital, Clonskeagh, Dublin 6, Tel. 01 269 7877 Hospital Manager, Bru Chaoimhin, Cork Street, Dublin 8, Tel. 01 454 2011 been possible. Hospital Manager, St Brigid's Home, Crooksling, Brittas, Co. Dublin, Tel. 01 458 2123 Hospital Manager, Sir Patrick Dun's Hospital, Lr. Grand Canal Street, Dublin 2.1 el. 01 662 Respite Care is usually made available for periods of one or two weeks duration, while 8560 Intermittent Care is usually for two to three days over a more prolonged period of Manager, Community Unit for the Elderly, South Circular Road, D. 8, Tel. 01 454 8033 time. Respite and Intermittent Care Services are provided at the Hospitals/Homes The Manager, Baggot Street Community Hospital, Baggot Street Dublin 2, Tel. 01 668 1577 Peamount Hospital, Newcastle, Co. Dublin, Tel. 01 628 0685 listed below Hospital Manager, St Vincent's Hospital, A thy. Co. Kildare, Tel. 0507 31614 Hospital Manager, St Oilman's Hospital, Rathdrum, Co. Wicklow, Tel. 0404 46109 Services Provided: Hospital Manager, District Hospital, Baltinglass, Co. Wicklow, 0508 81255 Hospital Manager, District Hospital, Wicklow, Tel. 0404 67108 A full range of medical, nursing, and para-medical services and social or personal services is available for patients in receipt of respite or intermittent care, if required. Charges for Respite/Intermittent Care may be levied in accordance with the Health (Charges for In-Patient Services) Regulations, 1976/1987. Access to Services: Applications made through Social Worker in Departments of Medicine for the Elderly in Acute General Hospitals Applications made through General Practitioner Applications made through Public Health Nurse Classes of Records: Patient Charts Nursing Notes Drugs Kardex Patient Property Book Functional Notes Risk Management Records Referral letters Miscellaneous Computer files PSYCHIATRY OF OLD AGE Psychology Day Book General Description: Contact for further information : Departments of Psychiatry of Old Age deal with those older persons who have developed functional psychiatric disorders or dementia with behavioural or Dublin North/North West: psychological problems for the first time over the age of 65 years. The Service Department of Psychiatry of Old Age, Mater Hospital, Eccles Street, Dublin 7, Tel. 01 860 0488 Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, Dublin 15, Tel. 01 821 3844 consists of a multi-disciplinary team led by a Consultant Psychiatrist in the Psychiatry of Old Age and consists of a Clinical Psychologist, an Assistant Chief Nursing Officer, Psychology Services - North Dublin: The Nurses Home, Rathdown Road, Dublin 7, Tel. 01 838 5844 Community Nurses, para-medical and support staff and it has the full range of Dublin South East: community and hospital facilities available. The objective of this service is to provide Department of Psychiatry of Old Age, St. Vincent's Hospital, Elm Park, Dublin 4, Tel. 01 269 4533 prompt assessment together with active treatment in the person's home, thereby Hospital Manager, Clonskeagh Hospital, Vergemount, Dublin 6, Tel. 01 269 7877 causing minimal disruption to their life. Dublin South West: Department of Psychiatry of Old Age, St. James's Hospital, James's Street, Dublin 8, Tel. 01 453 7941 Services Provided: The following services are available to all persons over the Department of Psychiatry of Old Age, St. Patrick's Hospital, James's Street, Dublin 8, Tel. 01 677 5423 age of 65 and are free of charge. Psychology Services - Dublin South: Baggot Street Community Hospital, Baggot Street, Dublin 2, Tel. 01 1577 Following assessment in the patient's own home, appropriate treatment is arranged and generally a treatment plan is drawn up consisting of the involvement of Community Psychiatric Nursing services and/or attendance at a Day Hospital, depending on the severity of the illness. A Day Hospital Service is available in each area and is a key component in the service, both in assessing patients where appropriate and in monitoring and reviewing the progress of patients in the community. For those patients who are very ill, admission to an acute psychiatric unit for a short period of intensive treatment is available. Patients referred for Psychology Services may be offered assessment, therapy and intervention which, if desired, can be delivered at their own home by a Clinical Psychologist. However, where referral to an Acute Hospital for more intensive treatment is required, a charge may be levied in accordance with the Health (Charges for In-Patient Services) Regulations, 1976/1987. Access to Service: Referrals to the Service through General Practitioner Referrals to Psychology Services through Department of Psychiatry of Old Age Classes of Records: Community Nursing Records Patient Records Medical Records Functional Records Assessment Reports Research Records Domiciliary Records Client files/index cards MOBILE DA Y HOSPITAL General Description: SECONDARY REHABILITATION The Mobile Day Hospital brings the benefits of a Day Hospital to the elderly in areas distant from a General Hospital. The Mobile Day Hospital visits a number of centres General Description: and liaises closely with local General Practitioners and Public Health Nurses. The main objective of this service is to provide initial assessment and then return-assessment of Secondary, or slow stream rehabilitation is usually for older patients who have the patient. A Team comprising of a Registrar in Medicine for the Elderly, nursing and completed the acute phase of their treatment, but require further intense rehabilitation para-medical staff, carries out the assessment of the patients presenting thus avoiding over a planned period. The intensive Secondary Rehabilitation Programme is put in the need for these patients to travel long distances to Day Hospitals in Acute General place for each patient by a multi-disciplinary team and is critical in allowing the patient Hospitals. However, the patient may be referred to a Day Hospital in an Acute attain the highest possible health gain so that he/she can return to his/her home in the General Hospital if more intensive treatment is required. community. Services Provided: Services Provided: A full range of medical, nursing, para-medical, social and personal services are Secondary Rehabilitation services are available for patients recovering from a variety available to patients availing of Mobile Day Hospital facilities. Mobile Day Hospital of medical complaints including stroke, hip/limb fracture, surgery or limb amputation. facilities are available to older persons free of charge. However, where referral to an Acute Hospital for more intensive treatment is required, a charge may be levied in A full range of medical, nursing, para-medical, social and personal support services are accordance with the Health (Charges for In-Patient Services) Regulations, available to patients in receipt of secondary care rehabilitation. Secondary Care 1976/1987. Rehabilitation Services are available at the following Health Board locations: St. Mary's Hospital, Phoenix Park, Dublin 20 James Connolly Memorial Hospital, Blanchardstown, Dublin 15 Access to Service: St. Vincent's Hospital, Athy, Co. Kildare St. Colman's Hospital, Rathdrum, Co. Wicklow Through General Practitioner or Public Health Nurse or District Hospital, Baltinglass, Co. Wicklow Via Department of Medicine for the Elderly in an Acute General Hospital Wicklow District Hospital, Co. Wicklow Referral to Mobile Day Hospital for assessment and care plan in line with the patient's needs, on-going monitoring of progress Access to Services: Classes of Records: Assessment in the appropriate Department of Medicine for the Elderly or Assessment in a Day Hospital Medical Records Access to this service is based on medical priority Nursing Records Attendance Diary Charge for Secondary/Rehabilitation Care may be levied in accordance with the Treatment Diary Health (Charges for In-Patient Services) Regulations, 1976/1987. Functional Reports Patient Needs Diary Classes of Records: Dietician records Chiropody records Medical Records Nursing Records Drugs Records Functional Reports Progress Reports Para-medical reports Contact for further information : Secretary to Medical Officer, or Medical Officer, Cuan Aoibheann, Mobile Day Contact for further information : Hospital Service, St. Mary's Hospital, Phoenix Park, Dublin 20, Telephone 01 677 8132 Hospital Manager, St Mary's Hospital. Phoenix Park, Dublin 20, Tel. 01 677 8132 Hospital Manager, James Connolly Memorial Hospital, Blanchardstown, Dublin 15, Tel. 01 821 3844 WELFARE ACCOMMODATION Hospital Manager, St. Vincent's Hospital, Athy, Co. Kildare, Tel. 0507 31614 Hospital Manager, District Hospital, Baltinglass, Co. Wicklow, Tel. 0508 81255 General Description: Hospital Manager, St. Colman's Hospital, Rathdrum, Co. Wicklow, Tel. 0404 46109 Welfare Accommodation in a Hospital/Home setting is for patients who are Hospital Manager, Wicklow District Hospital, Co. Wicklow, Tel. 0404 67108 independent and ambulant or have a low level of medical dependency. While the patients in these units are independent, they will avail of the other services within the Hospital/Home whenever necessary. Services Provided: Welfare Accommodation provides a range of care facilities and social activities and is available in our Board's Hospitals/Homes at: St Mary's Hospital, Phoenix Park, Dublin 20 St Colman's Hospital, Rathdrum, Co. Wicklow St Vincent's Hospital, Athy, Co. Kildare Baltinglass District Hospital, Baltinglass, Co. Wicklow Clarehaven Welfare Home, St Canice's Road, Ballygall, Co. Dublin, The Orchard, Killarney Road, Bray, Co. Wicklow Ashgrove House, Navan Road, Dublin 7 St Broc's Welfare Home, Clonskeagh Road, Dublin 6 Access to Service: Access to Welfare facilities at St. Mary's Hospital are organised through the appropriate Department of Medicine for the Elderly. It usually follows medical assessment in the Day Hospital or on an in patient basis. Admission to Welfare Accommodation at other areas is decided upon by a multi-disciplinary admissions committee which convenes on a weekly or fortnightly basis. Application forms are available for admission to Welfare Accommodation at Clarehaven, The Orchard, Ashgrove House and St. Broc's (see addresses and telephone numbers listed below) Charge for Welfare Accomodation may be levied in accordance with the Health (Charges for In-Patient Services) Regulations, 1976/1987. Classes of Records: General Care Records Admission Records Treatment Records Contact for further information : CONVALESCENT CARE Hospital Manager, St. Mary's Hospital, Phoenix Park, Dublin 20, Tel. 01 677 8132 Hospital, Manager, St Colman's Hospital, Rathdrum, Co. Wicklow, Tel. 0404 46109 Hospital Manager, St Vincent's Hospital, Athy, Co. Kildare, Tel. 0507 31614 General Description: Hospital Manager, Baltinglass District Hospital, Baltinglass, Co. Wicklow, Tel. 0508 81255 Convalescent facilities are available for older people who have completed the acute The Manager, Clarehaven Welfare Home, St Canice's Road, Ballygall, Co. Dublin, Tel phase of their treatment in an Acute General Hospital and require a specialised period 01 837 2409 of convalescence for either one week or two weeks before returning to their own home The Manager, The Orchard, Killarney Road, Bray, Co. Wicklow, Tel. 01 286 7990 environment. The patients enjoy the full range of facilities of the Hospital/Home in The Manager, Ashgrove House, Navan Road, Dublin 7, Tel. 01 838 2277 order that they achieve the highest possible health status before returning home. The Manager, St Broc's Welfare Home, Clonskeagh Road, Dublin 6, Tel. 01 269 8726 Services Provided: Convalescent Care is available at: Cuan Ros, Navan Road, Dublin 7 Sir Patrick Dun's Hospital, Lower Grand Canal Street, Dublin 2 Community Unit, South Circular Road, Dublin 8 Caritas Convalescent Centre, 15 Gilford Road, Dublin 4 Charge for Convalescent Care may be levied in accordance with the Health (Charges for In-Patient Services) Regulations, 1976/1987. Access to Service: Admission to Convalescent Care beds in Cuan Ros, Sir Patrick Dun's Hospital and the Community Unit on the South Circular Road is arranged through the designated Bed Manager in the appropriate Acute General Hospital. In the case of Caritas, admissions are arranged directly through the Acute Hospital by arrangement with Caritas. Classes of Records: Nursing Records Para-medical records Admission/Discharge records Contact for further information : Hospital Manager, Cuan Ros, Navan Road, Dublin 7, Tel. 01 868 6012 Hospital Manager, Sir Patrick Dun's Hospital, Lower Grand Canal Street, Dublin 2, Tel. 01 662 8560 Hospital Manager,Community UnitSouth Circular Road.Dublin 8,Tel. 01 454 8033 The Bed Manager, Caritas Convalescent Centre, 15 Gilford Road, Dublin 4, Tel. 01260 0609 SECTION 65 GRANTS Contact for further information: Director of Services for the Elderly, General Description: Acute Hospitals and Services for the Elderly Programme, Dr. Steeven's Hospital, Dublin 8, Tel. 679 0700 The Eastern Health Board may, with the approval of the Minister for Health, provide grant-aided assistance to a wide range of non-statutory voluntary organisations or any organisation which provides, or proposes to provide, a service similar or ancillary to a service which the Health Board may provide. List of Services: Assistance may be provided as follows: by contributing to the expense incurred by the organisation by supplying to the organisation fuel, light, food, water or other commodity by permitting the use by the organisation of premises maintained by the Health Board and, where required, executing alterations and repairs to and supplying furniture and fittings for such premises by providing premises (with all requisite furniture and fittings) for use by the organisation Access to Services: Applications for Section 65 Grant aid should be made in writing and contain the following information: a) The type of service to be provided b) Details of the quantum of service to be provided and an estimated number of persons likely to avail of same c) Details of costings of service, pay and non pay and a breakdown of human resources required d) Details of any perceived demand for the service e) Any other information which may assist the Board in making a decision Applications should be submitted to the local Health Board Area Manager, to the Chief Executive Officer, Programme Manager for Acute Hospitals and Services for the Elderly Programme, or Director of Services, at Eastern Health Board Headquarters, Dr. Steeven's Hospital, Dublin 8. Classes of Records: Applicants records Administration records 347 7.6.2 COMMUNITY SERVICES FOR THE ELDERLY INDEX AURAL SERVICES CARERS SUPPORT SERVICE CHIROPODY SERVICE COMMUNITY WARD SCHEME DAY CENTRES & CLUBS DENTAL SERVICES ORTHODONTIC SERVICES GENERAL PRACTITIONER SERVICES HOME CARE ASSISTANT SERVICES HOME HELP SERVICE HOME IMPROVEMENT SCHEME FOR THE ELDERLY MEALS ON WHEELS MEDICAL AND SURGICAL APPLIANCES SCHEME OCCUPATIONAL THERAPY SERVICE OPHTHALMIC SERVICES PHYSIOTHERAPY SERVICE PUBLIC HEALTH NURSING SERVICE PLEASE SEE APPENDIX 7.62 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 349 COMMUNITY SERVICES FOR OLDER PERSONS AURAL SERVICES General Description: Aural services aim to improve the quality of hearing of persons who are experiencing deterioration in their hearing. Services Provided: Treatment of curable hearing loss. Provision of Hearing Aids. Access to Services: Eligible persons (Medical Card holders) should contact their General Practitioner. Classes of Records: Referral letter from General Practitioner. Copy of order issued to National Rehabilitation Board. Contact for Further Information : COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel4542511 COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Administrator Administrator Poplar House Community Care Office Poplar Square, Naas Glenside Road Co. Kildare Wicklow Tel 045-876001 Tel 0404-68400 351 CARERS SUPPORT SERVICE CHIROPODY SERVICE General Description: General Description: Health Board Staff and Voluntary Organisations, funded by the Eastern Health Board, The Health Board provides a Chiropody Service to eligible persons to help maintain mobility attempt to ensure that carers receive whatever support is necessary to enable them to cope in old age. with the stress of caring for a dependant person. Support groups have also been established to attempt to address the problems and concerns Services Provided: of carers. Three visits per year to the Chiropodist of your choice from the list of Chiropodists who Services Provided: have a contract with the Health Board. Intervention of Health Board staff and Voluntary Organisations where appropriate. Domiciliary service is available where necessary. Courses run by: Access to Services: (1) Carers Support Scheme, Baggot Street Community Hospital, Dublin 4. (2) Crosscare, The Red House, Clonliffe College, Dublin 3. Submit a completed application form to your local Community Care Office. Application forms are available from your local Community Care office, or Access to Services: Customer Services Dept., Dr. Steevens Hospital, Dublin 8. Contact one of the above support groups or Speak to any Health Professional who is attending the person for whom you are caring. Classes of Records: Completed application form. Classes of Records: Chiropodist claim form in respect of treatment provided. Contact for Further Information : Contact for Further Information; COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Administrator Administrator Administrator Administrator Administrator Health Centre Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Community Care Office Old County Road Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Dublin 12 Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Tel 4542511 Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 COMMUNITY CARE AREA S COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Administrator Administrator Administrator Administrator Cromcastle Road Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Coolock The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Dublin 5 Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road. Dublin 3. Tel 8476122 Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 COMMUNITY CARE AREA t COMMUNITY CARE AREA 10 COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Administrator Administrator Administrator Administrator Poplar House Community Care Office Poplar House Community Care Office Poplar Square. Naas Glenside Road Poplar Square, Naas Glenside Road Co. Kildare Wicklow Co. Kildare Wicklow Tel 045-876001 Tel 0404-68400 Tel 045-876001 Tel 0404-68400 353 COMMUNITY WARD SCHEME DA Y CENTRES/CLUBS General Description: General Description: Teams have been set up in each Community Care Area to provide Medical, Nursing and Para-medical services to patients in their own home. Day Centres and Clubs provide a range of social and other services for the elderly. Day Centres and Clubs for the Elderly are generally operated by Voluntary organisations on Services Provided: a Parish basis. (1) Rehabilitation Services Provided: (2) Chronic/Extended Care (3) Intermittent/Short Term care Social stimulation. Meals. Bathing facilities. Access to Services: Respite for carers. Contact your Hospital Consultant, General Practitioner or Public Health Nurse for referral to the Community Ward Team. Access to Services: Contact the Public Health Nurse for your area at your local Health Centre or Classes of Records: Contact your local Day Centre/Club Referral form. Classes of Records: Contact for Further Information: Administration Files Financial Records COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Contact for Further Information: Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Healdi Nurse Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Supt. Public Health Nurse Supt. Public Healm Nurse Supt. Public Health Nurse Supt. Public Health Nurse The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY C ARK ARKA 7 COMMUNITY (ARK AREA 8 Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Supt. Public Health Nurse Supt. Public Health Nurse Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Supt. Public Health Nurse Supt. Public Health Nurse The Lodge Community Care Office Aras Daimhin CromcasUc Road Cherry Orchard Rathdown Road Croke Park Coolock Jones's Road. Dublin 3. Dublin 5 COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Ballyfermot, D. 10 Dublin 7 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Supt. Public Health Nurse Supt. Public Healtii Nurse Poplar House Community Care Office COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Poplar Square, Naas Glenside Road Supt. Public Health Nurse Supt. Public Health Nurse Co. Kildare Wicklow Poplar House Community Care Office Tel 045-876001 Tel 0404-68400 Poplar Square, Naas Glenside Road Co. Kildare Wicklow Tel 045-876001 Tel 0404-68400 355 DENTAL SERVICES ORTHODONTIC SERVICES General Description: General Description: Services are provided under the Dental Treatment Services scheme by Health Board Dental The Eastern Health Board provides a Consultant led Orthodontic Service through its Surgeons at local clinics and by Private Practitioners who are under contract to the Board. Regional Orthodontic Department at St. James's Hospital, Dublin 8, and through satellite clinics at Crumlin Health Centre, Dublin 12, Tel. 01 454 2511, Ballyfermot Health Centre, Services Provided: Dublin 10, Tel. 01 626 4000 and Wellmount Health Centre, Dublin 11, Tel. 01 834 6119. Emergency dental treatment. Orthodontic assessment clinics are held at: Routine dental treatment. Denture treatment. Coolock Health Centre, Dublin 5, Tel. 01 847 6122 Roselawn Health Centre, Dublin 15, Tel. 01 821 2666 Access to Services: Crumlin Health Centre, Dublin 12, Tel. 01 454 2511 Ballinteer Health Centre, Dublin 16, Tel. 01 295 1111 Emergency Treatment: - Select the dentist of your choice from the list which is available Kilbarrack Health Centre, Dublin 5, Tel. 01 839 1211 from your local Health Board Dental Clinic or Customer Services Department, Dr. Steevens, Bray Health Centre, Co. Wicklow, Tel. 01 286 6161 Hospital, Dublin 8 - Freephone 1800 520 520. You must bring your Medical Card with you Wicklow Health Centre, Glenside Road, Wicklow, Tel. 0404 68400 when attending the dentist. Newbridge Health Centre, Co. KUdare, Tel. 045 431951. Routine or Denture Treatment:- Submit a completed application form to Dental Section, Dr. Patients are referred for assessment through the Community Dental Service, from medical Steevens Hospital, Dublin 8. Application forms are available from your local Dental Clinic or specialities, Speech and Language Pathology Departments, the Dublin Dental Hospital, other from Dental Section. Regional Orthodontic Services and from overseas Dental Schools or equivalent. Orthodontic services are available to persons free of charge as follows: Classes of Records: (a) Medical Card Holders and their dependants Application forms. (b) Pre-school and national school children in respect of defects noted at Child Health Patient clinical records. Examinations. Waiting lists. (c) All children under 14 years of age who have completed national school. (d) Other persons adjudged by the Chief Executive Officer of the Health Board to be unable Contact for Further Information: to provide a particular service for themselves without experiencing undue hardship. Services Provided/Access to Services Provided: AREAl AREA 2 AREA 3 AREA4 Principal Dental Surgeon Principal Dental Surgeon An assessment criteria is applied in assessing degrees of priority of need for specialist Principal Dental Surgeon Principal Dental Surgeon Patrick Street Health Centre orthodontic treatment on the basis of degree of handicap and severity of malocclusion. Dental Clinic Roselawn Health Centre Dun Laoghaire Old County Road Cornmarket Blanchardstown Tel 2808403 Dublin 12 Dublin 8 Tel 4542511 Dublin 15 Classes of Records: Tel 6777671 Tel 8212666 Patient Records Treatment Records AREA 5 AREA 6 AREA7 AREA 8 Administration Records Principal Dental Surgeon Principal Dental Surgeon Principal Dental Surgeon Principal Dental Surgeon Cromcastle Road Kilbarrack Health Centre Poplar House Community Care Office Coolock Kil barrack Poplar Square, Naas Dublin 5 Dublin 5 Glenside Road Co. Kildare Tel 8476122 Tel 8326533 Wicklow Tel 045-876001 Tel 0404-68400 357 }£;<; Contact for Further Information: GENERAL PRACTITIONER SERVICES For further information contact the Regional Orthodontic Unit, St. James's Hospital, James's General Description: Street, Dublin 8, Telephone 01-473 3500 General Practitioners provide medical services, free of charge, to eligible persons (Medical Orthodontic Services Section, Eastern Health Board, Dr. Steeven's Hospital, Dublin 8, Card holders) in the community. Telephone 01-679 0700. The G.P. tends to be the first professional to attend an older person during illness and subsequently is involved in determining care plans and organising the provision of care at the appropriate level. Services Provided: Consultation at the General Practitioner's surgery or at the patient's home if necessary. Provision of treatment as appropriate. Prescribing of drugs, medicines and appliances as appropriate. Issuing of referral letters and medical certificates. Dispensing of drugs/medicines if necessary. Access to Services: Submit a completed Medical Card application form to your local Community Care office. Application forms are available from your local Community Care office, or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. Classes of Records: Completed application form. Medical report. Financial information. (C.W.O. Report, Income Tax Returns, Accounts,). Contact for further information : COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY (ARE AREA 3 UOM>U MTV IARJE AREA 4 Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Hcaldi Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 COMMUNITY CARE AREA 5 rovt^ NITY CARK AREA 6 CQMM1MTY CARE AREA 7 CPMMVMTY CAM AREA 8 Administrator Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Cromcastlc Road Cherry Orchard Rathdown Road Crokc Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road. Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 359 COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Administrator Administrator Poplar House Community Care Office HOME CARE ASSISTANT SERVICES Poplar Square, Naas Glenside Road Co. Kildare Wicklow Tel 045-876001 Tel 0404-68400 General Description: The Home Care Assistant service is provided as part of the Community Ward Team, and is concerned with the provision of personal care to dependant elderly persons. Services Provided: Personal care such as bathing, dressing and toileting is provided in the patients own home. Access to Services: Contact the Public Health Nurse for your area at your local health Centre. Classes of Records: Administration Files Contact for further information : COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Supt. Public Health Nurse Supt. Public Health Nurse Poplar House Community Care Office Poplar Square, Naas Glenside Road Co. Kildare Wicklow Tel 045-876001 Tel 0404-68400 361 HOME HELP SERVICE COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 General Description: Administrator Administrator Poplar House Community Care Office Poplar Square, Naas Glen side Road Home Help is a support service to enable elderly and incapacitated persons to be maintained Co. Kildare Wicklow in their own homes. Tel 045-876001 Tel 0404-68400 Services Provided: Light household duties such as: Cleaning. Washing, Ironing. Bed making, Cooking light meals, Shopping, Paying bills. The provision of companionship, encouraging independence and generally improving the quality of life of the dependant person are also important elements of the service. Access to Services Contact your local Home Help organisation or The Public Health Nurse for your area at your local Health Centre. Classes of Records: Administration Files Contact for further information : COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Administrator Administrator Community Care Office Community Care Office Administrator Administrator Tivoli Road Vergemount Hall Carnegie Centre Health Centre Dun Laoghaire Dublin 6 Lord Edward Street Old County Road Tel 2843579 Tel 2698222 Dublin 2 Dublin 12 Tel 6792611 Tel 4542511 COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Administrator Administrator The Lodge Community Care Office Administrator Administrator Cherry Orchard Rathdown Road Aras Daimhin Cromcasde Road Ballyfermot, D. 10 Dublin 7 Croke Park Coolock Tel 6268101 Tel 8680444 Jones's Road, Dublin 3. Dublin 5 Tel 8552000 Tel 8476122 363 3C-) HOME IMPROVEMENT SCHEME FOR THE ELDERLY Contact for further information : General Description; COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 The aim of the Home Improvement Scheme for the Elderly is to improve the living Administrator Administrator Administrator Administrator conditions of older people and thereby improve their standard of health and quality of life. Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Services Provided: Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Painting / decorating. Essential repairs. COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Improvement of sanitary facilities. Administrator Administrator Administrator Administrator Provision of heating facilities. The Lodge Community Care Office Aras Daimhin Cromcastle Road Provision of water and sewerage facilities. Cherry Orchard Rathdown Road Croke Park Coolock Fitting of locks and other security devices. Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Access to Services: COMMUNITY CARE AREA 9 COMMUNITY CAKE AREA 10 Administrator Administrator Submit a completed application form to: Poplar House Community Care Office Poplar Square, Naas Glenside Road Eastern Community Works Ltd., Co. Kildare Wicklow Emmet House, Tel 045-876001 Tel 0404-68400 138-140 Thomas Street, Dublin 8. Application forms are available from: Eastern Community Works Ltd., Your local Community Care Office or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. Classes of Records: Application form. Recommendation from Community Care Office. Works Assessment Form. 365 MEALS ON WHEELS MEDICAL AND SURGICAL APPLIANCES SCHEME General Description: General Description: Medical and Surgical appliances are supplied to eligible persons, with a recognised medical Meals can be supplied to older people, in their own home, who are unable to provide for need, in order to maintain that person at home and to improve their quality of life. themselves. The objective is to help maintain older people at home for as long as possible. Services Provided: Services Provided: Supply of necessary medical and surgical appliances as prescribed by the appropriate health Hot mid-day meal in the applicants own home. professional. Appliances are generally issued on loan and are returnable to the Health Board when no Access to Services: longer required. Contact your local Home Help Organisation or Access to Services: The Public Health Nurse for your area at your local Health Centre. Medical and surgical appliances must be recommended by your general Practitioner or other health professional such as Occupational Therapist, Physiotherapist or Public Health Nurse. Classes of Records: The prescription / referral letter should be submitted to your local Community Care Office who will arrange supply of the appliance. Administration Records Classes of Records: Contact for further information : Prescription / referral letter. COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Medical or Para Medical or Nursing Report. Administrator Administrator Copy of order to supplier. Community Care Office Community Care Office Administrator Administrator Tivoli Road Vergemount Hall Carnegie Centre Health Centre Contact for further information : Dun Laoghaire Dublin 6 Lord Edward Street Old County Road Dublin 2 Tel 2843579 Tel 2698222 Dublin 12 COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Tel 6792611 Tel 4542511 Administrator Administrator Administrator Administrator COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE ARF A 7 COMMUNITY CARE AREA 8 Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Administrator Administrator Administrator Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 The Lodge Community Care Office Administrator Aras Daimhin Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Cherry Orchard Rathdown Road Cromcastle Road Croke Park Ballyfermot, D. 10 Dublin 7 Coolock Jones's Road, Dublin 3. Tel 6268101 Tel 8680444 Dublin 5 COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Tel 8552000 Tel 8476122 Administrator Administrator Administrator Administrator COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Administrator Administrator Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Poplar House Community Care Office Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Poplar Square, Naas Glen side Road Co. Kildare Wicklow COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Tel 045-876001 Tel 0404-68400 Administrator Administrator Poplar House Community Care Office Poplar Square. Naas Glenside Road Co. Kildare Wicklow Tel 045-876001 Tel 0404-68400 367 OCCUPATIONAL THERAPY SERVICE COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Sen. Occupational Therapist Sen. Occupational Therapist Poplar House Community Care Office General Description: Poplar Square, Naas Glen side Road Co. Kildare Wicklow The purpose of the Occupational Therapy service is to help people with a disability to Tel 045-876001 Tel 0404-68400 achieve maximum independence in the activities of daily living. Services Provided: Assessment of activities of daily living. Assessment for provision of Medical and Surgical appliances. Therapeutic Treatment Programmes. Safety Assessment. Home/Environment Adaptation. Access to Services: Clients are referred to the Occupational Therapy service by one of the following: General Practitioner, Public Health Nurse, Physiotherapist, Hospital Consultant, Other Health Professionals. Classes of Records: Referral Form. Patient Record Chart. Contact for further information : 369 OPHTHALMIC SERVICES COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 General Description: Administrator Administrator Administrator The Lodge Community Care Office Aras Daimhin Eligible persons (Medical Card holders and their dependants) are entitled to sight testing and Cherry Orchard Rathdown Road Croke Park the supply of spectacles, where required, free of charge. The service is provided by private Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Opticians, who have a contract with the Health Board, on the same basis as the service Tel 6268101 Tel 8680444 Tel 8552000 provided to their private patients. Services Provided: COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Sight testing, Administrator Administrator Supply of spectacle frames, Poplar House Community Care Office Supply of lenses including bi- focals, Poplar Square, Naas Glen side Road Repairs to spectacles, Co. Kildare Wicklow Tel 045-876001 Tel 0404-68400 Contact lenses or tinted lenses are supplied if required on medical grounds. A domiciliary service is available to persons who are unable to travel to the Optician's surgery. Access to Services: Medical Card holders (who are not entitled to services under the Optical Benefit Scheme operated by the Dept. of Social, Community and Family Affairs) should submit an application form to their local Community care Office. An authorisation form to attend the Optician of your choice will be issued to you. You should not make any arrangement to attend the Optician until you receive the authorisation form. Classes of Records: Completed application form, Authorisation Form. Claim Form from optician in respect of service provided. Contact for further information : COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 C^M^OTX^ Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County R<#d Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 371 PHYSIOTHERAPY SERVICE COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 General Description: Senior Physiotherapist Senior Physiotherapist Senior Physiotherapist Senior Physiotherapist The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock The purpose of the Physiotherapy service is to maintain and enhance the mobility and Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 independence of older people, and thereby improve their quality of life. Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Services Provided: Intensive Physiotherapy Treatment. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Health Promotion. Senior Physiotherapist Senior Physiotherapist Training for Carers (lifting and handling techniques). Poplar House Community Care Office Poplar Square, Naas Glenside Road Co. Kildare Wicklow Access to Services: Tel 045-876001 Tel 0404-68400 Patients are referred to the Physiotherapy service by their: General Practitioner, Public Health Nurse, Occupational Therapist, Hospital Consultant, Other Health Professional, You can contact the Physiotherapy Department directly at your local Community Care Office. Classes of Records: Referral form. Patient record chart. Contact for further information : COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 rnMMUNlTXg^^*^ Senior Physiotherapist Senior Physiotherapist Senior Physiotherapist Senior Physiotner p Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Ro*d Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Tel 2843579 Tel 2698222 Tel 6792611 Tel 454251 373 PUBLIC HEALTH NURSING SERVICE General Description: COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse Supt. Public Health Nurse The objective of the Public Health Nursing service is to enhance and maintain the health and The Lodge Community Care Office Aras Daimhin Cromcasde Road Cherry Orchard well being of dependent people, in order to maintain them in their own home and to enable Rathdown Road Croke Park Coolock Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 them to live with dignity and independence. Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Services Provided: Home Nursing. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 Home Visiting. Health Education / Promotion. Supt. Public Health Nurse Supt. Public Health Nurse Poplar House Provision of information to patients and carers. Community Care Office Poplar Square, Naas Glen side Road Referral to other Health professionals or Services. Co. Kildare Wicklow Tel 045-876001 Tel 0404-68400 Access to Services: Patients are referred to the Public Health Nursing service by: General Practitioners, Occupational Therapists, Physiotherapists, Hospital Staff, Family Members. You can contact the Public Health Nurse for your area directly at your local Health Centre. Classes of Records: Client record card. Continence record. Contact for further information : 375 7.7 AIDS/DRUGS SERVICES INDEX General Description Information Education and Prevention Services Helpline Emergency Services and Assessments Outreach Services Counselling Service Viral Screening for HIV and Hepatitis for Drug Users Methadone Treatment In-Patient & Out-Patient Detoxification Aftercare & Rehabilitation Adolescents & Young Persons Programme Mobile Clinic Service Needle Exchange Gay Men's Health Project Women's Health Project PLEASE SEE APPENDIX 7.7 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 377 7.7 AIDS/DRUGS SERVICE GENERAL DESCRIPTION The AIDS/Drugs Addiction Service provides a range of services for people and their families who have problems with drug misuse, who are infected with the HIV virus, or are at risk of becoming so, and those who have clinical AIDS. These services include prevention, treatment, rehabilitation and aftercare programmes. Services are provided at addiction centres and satellite clinics which are located throughout the Board's area: there are currently 27 such locations The service aims to educate the public on problems associated with drug misuse and HIV, and to attract into treatment those clients who have already become addicted. Treatment is provided on an out-patient basis and where necessary as an in-patient. Rehabilitation and aftercare programmes are provided to help clients develop skills with a view to entering gainful employment. The Eastern Health Board organises its AIDS/Drugs Services in three regions: Dublin South East/Wicklow serves a population of 372,754 Dublin South West/Kildare serves a population of 463,601 Dublin North Side serves a population of 462,645 Services are provided through multi-disciplinary teams which include consultant psychiatrists, nurses, G.P.s, addiction and HIV counsellors, outreach workers, community welfare officers, nursery nurses, general assistants, and administrative staff. 379 INFORMATION. EDUCATION. AND PREVENTION HELPLINE SERVICES Brief Description: Brief Description: The Board provides a help-line which operates from Monday to Friday, 10.00 a.m. to Information, education and prevention services are provided by education officers 5.00 p.m. This service offers information, support, guidance and referral for all those whose main role is to co-ordinate education/prevention programmes and to liase with concerned with any aspect of substance abuse. The help-line has a preventative key voluntary, community and statutory groups in the Eastern Health Board area. function as well as assisting those who are worried or in crisis situations. Services Provided: Service Provided: Assessment and identification of gaps in education provision and development of innovative appropriate responses; Confidential telephone service. • Ensuring the highest professional standards in design delivery and evaluation of Advice drugs/H.I.V. and education in the Board's area; Referral • Enabling individuals, groups and organisations to develop appropriate responses in Access to Service: their work with specific target groups, e.g. young people and parents. Access to Service: The service is open to anyone who wishes to contact the freephone number which is manned between 10.00 a.m. and 5.00 p.m. Monday to Friday. Outside of these hours The service can be accessed by contacting any of the education officers listed below. there is an answering machine service. Classes of Records: Classes of Records: Administration Phone log Contact for Further Information! Client Education Officer, Contact for Further Information: ATDS/Drugs Service, C/o Nurse's Home, Cherry Orchard Hospital, Freephone Telephone Number: 1800 459 459. Ballyfermot, Dublin 10. Tel: 6264744 Education Officer, AIDS/Drugs Service, ,St. Brendan's Hospital, .Old Nurse's Home, Rathdown Road, Dublin 7. Tel: 8385844 Education Officer, AIDS/Drugs Service, Centenary House, York Road, Dun Laoghaire, Co. Dublin. Tel: 2807852 381 EMERGENCY SERVICES AND ASSESSMENTS OUTREACH SERVICES General Description: Brief Description: An emergency assessment service is provided at a number of the Eastern Health Board's addiction centres. Assessments are carried out by a multi-disciplinary team The Board's outreach staff's main aim is to promote awareness of HIV/drugs/sexual giving a multi-skilled approach. health through education, information and support to local communities and individuals who are at risk and those not currently in contact with services.. They Services Provided: assist individuals who are not in receipt of treatment to access services and make referrals to the service most relevant to their needs. Assessment Referral Services Provided: Access to Service: Provision of outreach support staff. The service is open to anyone who presents for an emergency assessment or is referred Help for clients to access services. for an emergency assessment by G.Ps. or other Health Board professionals. Referrals to appropriate services. Advice service. Classes of Records: Access to Service: Patient records including medical and nursing Administration records Outreach services are provided free of charge to those who are accepted onto an Incident Report Book appropriate programme. Referrals can be made by G.Ps. or other professional staff Policy/Procedures within the health service or by making direct contact with outreach staff at the centres listed below. Contact for Further Informat ion: Classes of Records: Client Policy/Procedures Contact for Further Information: Senior Outreach Workers DUBLIN SOUTH EAST/WICKLOW Baggot St. Hospital, Dublin 4. Tel: 6602189/6681577 DUBLIN NORTHSIDE 2nd Floor Phibsoro Tower, Phibsboro, Dublin 7. Tel. 8307939 383 NEEDLE EXCHANGE COUNSELLING SERVICE Brief Description: Brief Description: The objective of this service is to prevent infection among intravenous drug users. The aim of the counselling service is to provide professional counselling and Services Provided: information in the area of drug misuse. Needle Exchange Services Provided: Education Medical Assessment Outreach Counselling (Individual) Counselling (Group) Access to Services: Access to Service: Needle exchange is provided free of charge to all persons over 18 years of age who are 8 USCrS A SCrViCe Pr Vided Ceitain circumstances to ers Counselling services are provided free of charge to those who are accepted onto an l^^ea^ " ^ ° " P °™ aged appropriate programme following medical assessment. Referrals can be made by General Practitioners and other professionals within the health service. Self referrals Classes of Records: can also be made. Client Classes of Records: Referrals Policy/Procedures Client Administration Administration Policy/Procedure Contact for Further Infm-mo^. Contact for Further Information: Senior OutreachWorkers Senior Addiction Counsellors nd 2 Floor, Phibsboro Tower, Phibsboro. Tel 8307939 DUBLIN NORTHSIDE Baggot Street Clinic, Baggot Street, D. 4. Tel: 6681577 City Clinic, 108-109 Amiens St., Dublin 1. Pltal BaUyfemi0t Teh Tel: 8555310/1 mX>275^4%T 6232200/6262476 Baggot Street Hospital, Dublin 4 DUBLIN SOUTH EAST/WICKLOW Td: Wednesday 2.15 pm - 4 30 pm 6602189/6681577 Patrick St. Addiction Centre, Th.^T ^f Cemre' EmmCt R0ad' ******* Tel- 453, Q7R 99 Patrick St., Thursday 2.15 pm - 4.30pm 4531978 Dun Laoghaire, North Strand Health Centre, Dublin 3 Co. Dublin. Friday 2.15 pm - 4.30pm Tel: 8556466 Tel: 2808472 Summerhill Health Centre, Summerhill Diihlin i Tuesday 2.15 pm - 4.30pm Tel: 8554244 Dublin South West/Kildare Wellmount Park, Finglas, Dublin 11 514 Main St., Tel: Friday 2.15 pm - 4.30pm 8346119/8341404 Tallaght, Ballyfermot Health Centre, Dublin 10 Dublin 24. Tuesday 2.15 pm - 4.30pm Tel: 6264000 Tel: 4513894 Ballymun Health Centre, Tower Shopping Centre 1 Tuesday 6.00pm - 8.00pm PP "^^ Tel: g42()()11 385 VIRAL SCREENING FOR HIV AND HEPATITIS LOCATIONS FOR SERVICES: Brief Description: Monday A screening service is provided by the Eastern Health Board to prevent the spread of City Clinic, 108/109 Amiens Street, Dublin 1. HIV, Hepatitis B and C infections. Time: 2.30 p.m. - 4.30 p.m. Services Provided: Tuesday Screening Domville House, Ballymun Road, Dublin 9. Counselling Time: 2.30 p.m. - 4.30 p.m. Arrangements for attendance at safer sex workshops. Aisling Centre, Cherry Orchard Hospital, Dublin 10. Access to Services: Time: 2.15 p.m. - 4.15 p.m. All clients who come into a treatment programme are offered a screening service. Baggot Street Clinic, 10 Haddington Road, Dublin 4. Screening services are provided free of charge. Referrals can be made by G.Ps. or Time: 5.00 p.m. - 7.00 p.m. other professionals within the health service. Classes of Records: Thursday Baggot Street Clinic, 19 Haddington Road, Dublin 4. Medical/Client Time: 5.00 p.m. - 7.00 p.m. Administration Policy/Procedure Contact for Further Information: SENIOR HIV COUNSELLOR AREA OPERATIONS MANAGERS City Clinic, Centenary House, 35 York Road, 108 - 109 Amiens Street, Dun Laoghaire, Co. Dublin. Dublin 1. Tel: 2807852 Tel: 8555310/8555311 DUBLIN SOUTH EAST/WICKLOW Nurse's Home, Cherry Orchard Hospital, D. 10. Tel: 6264744 DUBLIN SOUTH WEST/KILDARE 2nd Floor, Phibsboro Tower, Phibsboro, Dublin 7. Tel: 8307939 _J DUBLIN NORTHSIDE 387 METHADONE TREATMENT IN-PATIENT AND OUT-PATIENT DETOXIFICATION Brief Description: General Description: Methadone Treatment is the recognised substitution treatment for opiate addiction. An in-patient and out- patient programme is provided for clients whose motivation Before Methadone prescribed, a medical assessment is carried out. Counselling is improves to the extent that they wish to lead a drug free lifestyle. The Consultant provided as soon as possible. Psychiatrist is responsible for all clinical decisions. A multi- disciplinary team is involved in the in-patient and out-patient detoxification programme giving a multi Services Provided: skilled approach to the treatment of drug addicts. Assessment Detoxification is the process of weaning the client off substances to which they have Counselling become addicted or dependent. This process is commended following medical Methadone dispensing assessment when the client's motivation improves to the extent that he/she wishes to Access To Service: lead a drug free lifestyle. Methadone Treatment services are provided free of charge. Referrals can be made by In Patient detoxification facilities are available at Cuan Dara, Cherry Orchard Hospital. G.Ps., other professionals within the health service or by self-referral. Out-Patient detoxification facilities are available at our Board's addiction centres (list Classes Of Records: hereunder). Medical/Client Services Provided: Policy/Procedures Administration Assessment In-patient detoxification Contact for further information: Out-patient detoxification Counselling Pharmacy Consultant Psychiatrists Area Operations Managers Pathology Trinity Court, Centenary House, 35 York Road, 30/31 Pearse Street, Dublin 2. Dun Laoghaire, Co. Dublin. Access to Services: Telephone: 6714612 Tel: 2807852 In-patient and out-patient detoxification services are free. Admission to a detoxification programme is determined by a Consultant Psychiatrist following DUBLIN SOUTH EAST/WICKLOW DUBLIN SOUTH EAST/WICKLOW Trinity Court, assessment. Relevant reports from addiction counsellors and other health professionals Nurse's Home, are taken into account when a client is being assessed. 30/31 Pearse Street, Dublin 2. Cherry Orchard Hospital, Telephone: 6714612 Dublin 10. Classes of Records: Tel: 6264744 Client DUBLIN SOUTH WEST/KILDARE DUBLIN SOUTH WEST/KILDARE I Administration Trinity Court, ^nd 2na Floor, Policy/Legislation Documents 30/31 Pearse Street, Dublin 2. Phibsboro Tower, Phibsboro, Health & Safety Statement Telephone: 6714612 Dublin 7. Registers Tel: 8307939 DUBLIN NORTHSIDE DUBLIN NORTHSIDE 389 Dublin South • Aisling Clinic, Cherry 6262476 Contact for Further Information: West/Kildare Orchard Hospital, Ballyfermot. Consultant Psychiatrists Unit Manager • Fortune House, Cherry 6237356 Trinity Court, Cuan Dara, Orchard Hospital, 30/31 Pearse Street, Dublin 2. Cherry Orchard Hospital, Ballyfermot Telephone: 6714612 Dublin 10. • Castle Street Clinic, 37 4754274 Tel: 6235811 Castle Street, Dublin 2 DUBLIN SOUTH WEST/KILDARE Dublin North Side • City Clinic, 108-109 8555310 Consultant Psychiatrists Amiens Street, Dublin Trinity Court, 1 8620111 30/31 Pearse Street, Dublin 2. • Domville House, Telephone: 6714612 Ballymun Road, Dublin 9 DUBLIN NORTHSIDE LOCATION FOR Services: Eastern Health Board Satellite Clinics: In-Patient Detoxification, Cherry Orchard Hospital, Ballyfermot, Dublin 10. Name Location Telephone No. Out-Patient Detoxification's are carried out in all of the Addiction Centres and Satellite St Aengus Project Castletimon Shopping 4610239 Clinics. Centre, Tallaght, Dublin 24 Corduff Corduff Health Centre, 086 8112059 Eastern Health Board Addiction Centres: Dublin 15 "The Mews" 224 North Circular Road, 8383852 Name Dublin 7 Location Telephone no. Aisling Clinic Ballywaltrium St Fergals, Ballywaltrium, 2760376 Cherry Orchard Hospital, 6232200/6262476 Bray, Co Wicklow Ballyfermot, Dublin 10 8488951 Baggot Street Clinic Beladale View( 7 Belcamp Lane, Darndale, 19 Haddington Road, 6602189/6681577 Darndale) Dublin 17 Dublin 4 C/O Brookfield 4621268 Castle Street Brookfield Project Addiction Services, 37 4785574 Community Centre, Castle Street, Dublin 8 Brookfield, Tallaght, City Clinic 108-109 Amiens Street, 8620298/1 Dublin 24 Dublin 1 CARP Killinarden C/O Killinarden 4526617 Fortune House (Beside Aisling Clinic). 6237356/7 Community Centre, Dublin Cherry Orchard Hospital, 24 Ballyfermot, Dublin 10 Clondalkin Addiction 37 Greenfort Gardens, 6230100 Patrick Street Clinic Addiction Services, 99 2808472 Support Programme Quanyvale, Patrick Street, Dun (CASP) Clondalkin,Dublin 22 Laoghaire, Co Dublin. Dublin South • Mounttown Fitzgerald 2802742 Dublin South East/ Baggot Street Clinic, 19 6602227 East/Wicklow. Park, 86 Beech House, Wicklow Haddington Road, Dublin 2808472 Dun Laoghaire 4 • Fassaroe, Ard Chulann, 2867644 Little Bray Family Resource Centre, Bray. 2862008 • St Cronin's Main Street, Bray, Co Wicklow. 2760376 • Ballywaltrim, St Fergal's, Bray, Co. AFTERCARE AND REHABILITATION Wicklow Brief Description: Dublin South Killinarden Community 4526617 West/Kildare Centre, Tallaght, Aftercare and rehabilitation programmes are provided to help clients remain drug free Dublin 24. following treatment. Fettercairn Community 4527011 Centre, Tallaght. Services Provided: St Aengus Project, 4610239 Castletimon, Tallaght. Assessment Jobstown Community 4521871 Rehabilitation Centre, Tallaght. Counselling Brookfield Community 4621268 Aftercare Centre, Tallaght. Referral to: Fatima Mansions • Employment Rialto, Dublin 8. 4733078 • Education Dolphin House, 392A • Apprenticeships Dolphins House, 6714276 • FAS courses Rialto, Dublin 8 Liaison with statutory and voluntary agencies. Deansrath Health Centre, Clondalkin, 4574060 Access to Services: Dublin 22 Aftercare and rehabilitation services are provided free of charge to those who have Dublin North Side Kilbarrack Health 8391221 completed a treatment programme. Following treatment, they are assessed by their Centre, Foxfield multi-disciplinary team as to their suitability for admission to aftercare and Crescent, Dublin 5. rehabilitation programme. Beldale View, Belcamp 8488951 Lane, Darndale, Dublin Classes of Records: 17 Wellmount Health Client Registers Centre, Wellmount 8346119 Park, Finglas, Dublin Policy/Procedure 11. Incident Report Book Health & Safety Statement Mulhuddart Centre, 10 Administration Dromheath Avenue, 8208440 Mulhuddart. Contact for Further Information: Thompson Centre, 53 Mountjoy street, 8601174 Aftercare & Rehabilitation: Dublin 1 Manager, Soilse Project, Hennrietta Place, Dublin 1. Tel: 8724922 The Mews, 224 North Circular Road, Dublin 8383852 Rehabilitation Facilities are provided at the following locations: 7 Corduff Health Centre, (Young Persons) Talbot Centre, Buckingham Street, Dublin 1. Corduff, 8201846 SAOL, 58 Amiens Street, Dublin 1. Tel: 8553391 Blanchardstown. (Young Persons) Crinan Project, 72 Sean McDermot Street, D 1. Tel: 8558792 393 ADOLESCENTS AND YOUNG PERSONS PROGRAMME LOCATION FOR SERVICES: Brief Description: Eastern Health Board Addiction Centres: The aim of this service is to provide an early intervention programme for young Name Location Telephone No. persons abusing heroin. This programme is delivered under the direction of a Aisling Clinic Cherry Orchard Hospital, Ballyfermot, 6232200/ Consultant Psychiatrist and a multi-disciplinary team including a General Practitioner. Dublin 10. 6262476 Baggot Street Clinic 19 Haddington Road, Dublin 4. 6602189/ Services Provided: 6681577 Castle Street Addiction Services, 37 Castle Street, 4785574 Early intervention Dublin 8. Counselling City Clinic 108-109 Amiens Street, Dublin 1. 8555310/1 Treatment Dorm ille House (Opposite Ballymun Flats), Ballymun 8620298 Follow-up service Road, Dublin 11. Fortune House (Beside Aisling Clinic),Cherry Orchard 6237356/7 Access to Services: Hospital, Ballyfermot, Dublin 10. Patrick Street Clinic Addiction Services, 99 Patrick Street, 2808472 Services are provided free of charge to clients and can be accessed by ringing the Dun Laoghaire, Co. Dublin. addiction centre nearest the home address of the client for an appointment. Classes of Records: Client Policy/Procedures Administration Contact for Further Information: 395 GA Y MENS HEALTH PROJECT MOBILE CLINIC Brief Description: Brief Description: The aim of the mobile clinic is to provide initial contact for drug users who are The aim of the Gay Men's Project is to provide a sexual health service to the gay and addicted to opiates and deemed appropriate to this service. This service is under the bisexual community. direction of Consultant Psychiatrists who have responsibility for all clinical decisions. Services Provided: Services Provided: Contact Information Assessment Counselling Treatment methadone Drop-in Referral Access to Services: Access to Services: The service is free of charge and confidential. Clients have to apply to be assessed by a Consultant Psychiatrist prior to being accepted into this service. Classes of Records: Classes of Records: Client Client Policy/Procedures Policy/Procedure Administration Contact for Further Information: Contact for Further Information: The drop-in clinic is located at 19 Haddington Road, Dublin 4 - Trinity Court, Centenary House, 35 York Road, 30/31 Pearse Street, Dublin 2. Dun Laoghaire, Co. Dublin. No appointment necessary. Telephone: 6714612 Tel: 2807852 Information regarding the service is available Monday - Friday 9.00am - 5.00pm DUBLIN SOUTH DUBLIN SOUTH EAST/WICKLOW Tuesday Night HIV & Hepatitis Testing 6.30pm - 8.00pm EAST/WICKLOW Wednesday Night STD Clinic 6.30pm - 8.00pm Trinity Court, Nurse's Home, 30/31 Pearse Street, Dublin 2. Cherry Orchard Hospital, Telephone: 6714612 Dublin 10. LOCATIONS FOR SERVICES: Tel: 6264744 Gay Men's Health Project, 19 Haddington Road, Dublin 4. Tel: 6602227 DUBLIN SOUTH DUBLIN SOUTH WEST/KILDARE WEST/KILDARE nd Contact Person: Trinity Court, 2 Floor, 30/31 Pearse Street, Dublin 2. Phibsboro Tower, Phibsboro, Outreach Worker/Counsellor, Baggot Street Hospital, Dublin 4. Tel: 6681577 Telephone: 6714612 Dublin 7. Tel: 8307939 DUBLIN NORTHSEDE DUBLIN NORTHSIDE 7.8 SERVICES FOR TRAVELLERS WOMENS9 HEALTH PROJECT Brief Description: The aim of the Women's Health Project is to provide a health and support service for women working in all areas of prostitution. Services Provided: Cervical smear tests INDEX Counselling Advice Family planning Outreach Drop-in Access to Services: 7.8.1 COMMUNITY SERVICES FOR TRAVELLERS. The service is free of charge. The drop-in clinic is located at 19 Haddington Road, Dublin 4 and no appointment is necessary. Information regarding the service is available at the above address Monday to Friday, 9.00 a.m. - 5.00 p.m. and Thursday night 8.30 p.m. to 10.30 p.m. 7.8.2 COMMUNITY WELFARE SERVICES FOR TRAVELLERS Classes of Records: Client Policy/Procedures Contact for Further Information: 7.8.3 SHARED REARING SERVICE Senior Outreach Worker, Baggot Street Hospital, D. 4. Tel: 6681577 PLEASE SEE APPENDIX 7.8 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION i COMMUNITY SERVICES FOR TRAVELLERS General Description: Travellers are entitled to the full range of Health and Personal Social Services. In addition, the Eastern Health Board provides specialised services which aim to provide Travellers with services which will meet their particular health and social needs. Services Provided: 1) Mobile Clinic, 2) Community Mothers Programme, 3) Primary Health Care Project, 4) Dental Services, 5) Free Formula Feed (Baby Food) Scheme, 6) Women's Health Service. Access to Services: 1) Mobile Clinic: Contact: The Public Health Nurse for your area at your local health centre. 2) Community Mothers Programme: Contact: The Public Health Nurse for your area at your local health centre. 3) Primary Health Care Project: Contact: Pavee Point Travellers Centre, 46 North Great Charles Street, Dublin 1. Phone 8780255 4) Dental Services: Contact: Cornmarket Dental Clinic, Dublin 8. Phone 6777671 Roselawn Health Centre, Blanchardstown, Dublin 15. Phone 8212666 401 Kilbarrack Health Centre Contact For Further Information; Kilbarrack, Dublin 5. Phone 8326533 COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Customer Services Dept., Administrator Administrator Administrator Administrator Dr. Steevens Hospital, Community Care Office Community Care Office Carnegie Centre Health Centre Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dublin 8. Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Freephone 1800 520 520 Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 5) Free Formula Feed fBabv Food) Scheme: COMMUNITY CARE AREA S COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Contact: Your local Health Centre or your local Community Care office. Administrator Administrator Administrator Administrator 6) Women's Health Service The Lodge Community Care Office Aras Daimhin Cromcastle Road Cherry Orchard Rathdown Road Croke Park Coolock Dublin 5 Contact: Pavee Point Travellers Centre, Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 46 North Great Charles Street, Dublin 1. Phone 8780255 COMMUNITY CAR?: AREA 9 COMMUNITY CARE AREA 10 CLASSES OF RECORDS; Asst. Administrator Administrator Poplar House Community Care Office Client records. Poplar Square, Glen side Road Naas Wicklow Co. Kildare Tel 0404-68400 Tel 045-876001 403 COMMUNITY WELFARE SERVICES FOR TRAVELLERS; Travellers can access the service though the central service during public hours, by Services Provided: appointment in their home or by approaching a community Welfare Officer or weekly site visits. • Income Maintenance • Emergency Accommodation Placement Classes of Records: • Advice / Referral • Advocacy Client Records Staff Records Income Maintenance Financial Records General Administration files including policy files, regulations, circulars etc. Travellers have many unique needs requiring specialised support, resulting from their unique lifestyle. Because of this a special Community Welfare site visiting service is Contact for Further Information: available to travellers to respond to their special needs. S.C.W.O., The full range of Supplementary Welfare Services are available to travellers and more Travellers Service. are adapted to address their special needs. Ph. 8725104 Emergency Accommodation Central Public Office for Travellers, 37 Castle Street, From time to time a Travelling family may require emergency accommodation because Dublin 2. tor example, a fire has destroyed their home. In such circumstance Emergency Accommodation may be provided in a hostel or bed and breakfast as a short term solution to their need. Advice / Referral ™'^f "*?'%* clear'y «* s»Ply about their income, medical and social support entulements. They are assisted to avail of these services when necessary. Advocacy 2r b^1 *lHhelected i°avaa °f a service ** *«** *«* »»*» *» «* 8 e We"welfar^e OfficeOnS^r supportJ s thTe chenr™"t to gai*****n acces s^ b^y actin* g a™**>s their advocate«•* Communit. y Access Scia]Sins £J a ^ V?*" ^ lWe in " «*** "alting site, in an un- ottaal halung sue, m a greup housmg scheme for travellers only or by the side of the Travellers who live in standard local Anth™,., local Community Welfare officer iofserte" *""* ^^ m"* ^ * 405 SHARED REARING SERVICE Tracing Service for Foster Children A tracing service is provided for those brought up in foster care (Eastern Health General Description; Board). Long-term foster care placement files are available dating back to 1970 and beyond in some cases. In order to avail of this service a written request should be Shared Rearing is a specialised service for travellers. Shared Rearing is caring for, made to the Section Officer, Child Care Services, Eastern Health Board, Park House, and sharing ones home and family life with children who are unable to live with their NCR, D.7. The enquirer will be allocated a social worker that will discuss personal own families. The Shared Rearing Service is similar to the fostering service. The information and background history with the client. advantages of this service are that children placed with these Shared Rearing Families find themselves in a familiar environment. The Traveller Families for their part offer Children placed under the Childrens Act 1908 and the Children(Amendment an added dimension over and above a caring environment. They ensure contact with Act 1956 their own community, an understanding of and pride in the child's' particular inheritance. They also are the best equipped to give the child skills and support in Limited information is available to people placed under the above act. This dealing with discrimination. information is recorded on an index card made out in the name/address of the 'at nurse' mother and the names of all children placed with her. This information refers Shared Rearing Parents who have a child in their care for at least 12 months, who has to - name of child, date of birth, date of placement, date of removal or 'over age'. In been abandoned by his/her parent/s, may, in certain circumstances apply for the legal some instances Children's Officers/Social Workers recorded visits and these records adoption of that child. are also available. In order to avail of this tracing service, it is necessary to have the name and address of the 'at nurse' mother. Shared Rearing families are subject to an assessment process and receive training and on-going support and guidance. The families have the support of the Health Board Access to Service: social workers, public health nurses and the Health Board services. An adult who is a Traveller or married to a Traveller may make application to the Services Provided: Eastern Health Board to act as Shared Rearing parents subject to their capacity to meet the needs of a child or children as per Child Care (Placement of Children in At present there are approximately 22 children placed in Shared Rearing Families Foster Care) Regulations, 1995. located throughout Ireland. Shared Rearing Families offer various types of foster care services e.g. emergency, short-term, long-term, day basis, holiday and weekend to the While no upper age limit applies to Shared Rearing applicants, it is the Boards bastern Health Board and other Health Boards. preference not to place babies in a long-term placement with foster parents over forty years of age. Unemployed people may apply and it is not necessary to live in a house. In order to become a Shared Rearing family, applicants must submit a medical report carried out by their own G.P., furnish two suitable references, Garda Clearance and evidence of earnings. Classes of Records Held in Fostering Section, Park House: Payment/Administrative Files for all children placed with Shared Rearers Correspondence from Social Workers Social History Files for Children in Foster Care and Children placed on a "Boarding Out" basis (by Dublin Board of Assistance later to be known as Dublin Health Authority - now Eastern Health Board). Register of applications to foster since 1972 Nursed-Out Register Register of Contract to Foster Register of Decisions Long-term Fostering Register At\l Short-term/Day Care/Holiday/Weekend Fostering Register Register of Long-Term Removals Register of Equipment Contact for Further Information, Leaflets, etc.: Computerised History File of Child/Shared Rearing Family Computer Printouts of Payments made to Shared Rearers Information leaflets entitled - "Shared Rearing Service... Could you care for one of Financial Records your own?" are available from the address given below. Petty Cash Imprest Accounts Policy Documents For further information regarding Shared Rearing contact All Shared Rearer applications whether approved, refused, deferred, lapsed or withdrawn. Shared Rearing Service, Traveller Families' Care, Ballyowen Meadows, Individual Case Files on each child in care are kept by the child's assigned Social Worker, located in the Social Work Department of each Community Care Area listed Balgaddy, below. Clondalkin, Dublin 22. Tel: 01 - 6260641 Fax: 6235735 Social Work Managers cc Our Lady's Clinic, CC Community Care For further information regarding payment of Shared Rearing Allowances contact: Area Patrick Street, Area Headquarters, 1 Dun Laoghaire, 6 Rathdown Road, Co. Dublin. Dublin 7. Tel: 2808403 Tel: 8680444/171 Grade VI, Community Care Aras Daimhim, Fostering Services, Headquarters, Croke Park, 1st Floor, Vergemont Hall, Jones's Road, Clonskeagh, Park House, Dublin 3. North Circular Road, Dublin 6. Tel: 8731777 Tel: 2698222 Dublin 7. Tel: 01 - 8387122 Carnegie Centre, Community Care Lord Edward St, Headquarters Dublin 2. Cromcastie Road, Tel: 6792611 Coolock, Dublin 5. Tel: 8476122/033 Health Centre, Poplar House, Old County Road, Poplar Square, Crumlin, Naas, Dublin 12. Co. Kildare. Tel: 4542511 Tel: 045 876001 The Lodge, Community Care Cherry Orchard Hospital, Headquarters Ballyfermot, Glenside Road, Dublin 10. Wicklow. Tel: 6268101/6267914 Tel: 0404 68400 A no COMMUNITY WELFARE SERVICE General Description: The aim of the Community Welfare Service is to relieve social distress and strive to prevent its recurrence. It seeks to achieve this by providing:- 1. Supplementary Welfare Allowance Service including; • Income maintenance • Basic S.W.A. • Supplements • Exceptional Needs Payments • Urgent Needs Payments • Back to School Clothing & Footwear Scheme • National Fuel Scheme • Funeral Arrangements • Information Service • Referral Service • Liaison • Other Services 2. Services for the Homeless, including; • Accommodation Placement • Income maintenance • Advice • Referral and Counselling/Advice Service • Advocacy • Resettlement 3. Services for Victims of Domestic Violence, including; • Providing Emergency accommodation at Rathmines Women's Refuge. • By referral to other agencies. • By placement in B & B accommodation. *» Administration The Community Welfare Service is administered from its Headquarters at Park House, North Circular Road, Dublin 7. 412 >M3 1.8 Information Service Services Provided: Provision of information on service entitlement and access in respect of services provided by the Department of Social Community & Family Affairs, the Health Board and other relevant 1. Supplementary Welfare Allowance Scheme services e.g. such as FAS, etc. 1.1 Basic Supplementary Welfare Allowance 1.9 Referral and Counselling/Advice Service Paid to individuals who have no income or whose income is below the Supplementary Provision of an advice, referral, mediation, advocacy, counselling and budgeting services so Welfare Allowance rate. Usually paid to individuals who are awaiting or failed to qualify for as to deliver a comprehensive package of support to those who are marginalised, disabled, a primary Social Welfare entitlement. alone, isolated and distressed. 1.2 Supplementary Welfare Allowance Supplements 1.10 Liaison Supplementary Welfare Allowance Supplements are paid to individuals on low income and Liaison with community groups and services to provide a more comprehensive locally based are designed to meet ongoing additional basic needs which cannot be met from their basic response to individual and community needs. weekly income. These supplements include: • Rent Allowance 1.11 Other Services/Allowances • Mortgage Interest Allowance For counties Kildare and Wicklow the Community Welfare Service carries out means • Heating Supplement tests and provides financial reports in respect of the following; • Diet Supplement • Travel Supplement a) Medical Cards • Other Supplements b) Medical Card Review c) Home Help Service 1.3 Exceptional Needs Payments. d) Mobility Allowance e) Blind Welfare Allowance These are once off payments in cases where there is an exceptional unforeseen need which the individual could not be expected to meet out of normal living expenses, e.g. necessary f) Infectious Diseases Maintenance Allowance items of furniture, electrical appliances, transport costs, cots, prams, buggies, clothes, funeral g) Motorised Transport Grants expenses etc. (In the Dublin area these services are provided by the local Community Care Offices. They are described within the Community Services Document.) Structure of Service; Access to Services: dm The public have direct access to the Supplementary Welfare Service through their local health centres where clinics are held on a scheduled basis ranging from daily to weekly. Service is also available to respond to emergency situations. AREA 2 S.C.W.O.: BALLINTEER HEALTH CENTRE, Ph: 2951111 LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Charles Street 8725282 Details including a list of health centres, addresses, clinic times, phone numbers, etc. are listed below. 8725855 10- 11.30 10- 11.30 No Clinic 10- 11.30 10- 11.30 Class of Records: 4973547 E.O. Rath mines 4975863 10- 11.30 10- 11.30 No Clinic 10- 11.30 10- 11.30 Acts of the Oireachtas Rath mines 4973965 E.O. D.S.C.F.A Regulations 4973322 10- 11.30 10- 11.30 No Clinic 10- 11.30 10- 11.30 D.S.C.F.A Circulars Clonskeagh 2694643 E.O. National/Health Board Guidelines 10- 11.30 10- 11.30 10- 11.30 No Clinic 10- 11.30 National/Health Board Reports Dundrum 2983200 Policy Records 2983116 10- 11 10- 11 Procedure Manuals Ballinteer 2951111 E.O. Client Records 10- 11 No Clinic 10-11 Staff Records Charles Street 6715373 2-3.00 10- 11 10- 11 Financial Records E.O. Clonskeagh 2694643 E.O. General Administration Files 10- 11.30 10- 11.30 10- 11.30 No Clinic 10- 11.30 Rath mines 4973547 E.O. Contact Addresses: 4975863 10- 11.30 10- 11.30 No Clinic 10- 11.30 10- 11.30 S.C.W.O.: Superintendent Community Welfare Officer AREA 3 SUPT. C.W.O: TERENURE HEALTH CENTRE PH: 4904647 ApE.O.t Only: Emergenc: No scheduley Only, Whed clinicn a: persoAppointmentn is left withous may tb meane arranges of dsuppor followint ofg shelter consultatio. n with the Community Welfare Officer LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Bride Street 4723342 10-11.30 10-11.30 10-11.30 10-11.30 10-11.30 Bride Street 4723342 10-11.30 10-11.30 10-11.30 10-11.30 10-11.30 Parnell Road 4541858 10-11.30 10-11.30 10-11.30 10-11.30 10-11.30 4543344 Parnell Road 4541858 10- 11.30 10- 11.30 10- 11.30 10- 11.30 10- 11.30 4543344 Terenure 4904597 10- 11.30 10- 11.30 10- 11.30 10- 11.30 10- 11.30 Ter enure 4904647 10- 11.30 10- 11.30 10- 11.30 10- 11.30 10- 11.30 4904648 Terenure 4904148 10-11.30 10- 11.30 10- 11.30 10- 11.30 10- 11.30 4909882 Rathfarnham 4936099 10- 11.30 10- 11.30 10- 11.30 10- 11.30 10- 11.30 4936294 AM AREA 4 SUPT.C.W.O.: OLD COUNTY RD PH: 4542511 AREA 6 S.C.W.O.: COMMUNITY CARE HEADQUARTERS, LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY RATHDOWN ROAD, PH:8680444 South Earl St 4542241 10- 11.30 10- 11.30 10- 11.30 10- 11.30 10-11.30 LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 4535251 Quarry Rd 8387801 10- 11 10- 11 10-11 10- 11 10-11 South Earl St 4542241 10- 11.30 10- 11.30 10-11.30 10- 11.30 10-11.30 Cabra 4535251 Quarry Rd 8387802 10- 11 No Clinic 10-11 10- 11 South Earl St 4535033 10- 11.30 10- 11.30 10- 11.30 10- 11.30 10-11.30 Cabra Quarry Rd 8387803 10-11 10- 11 No Clinic 10- 11 4555227 Cabra Cashel Road 4555681 9.30- 11.30 9.30-11.30 9.30- 11.30 9.30- 11.30 9.30-11.30 Quarry Rd 8387803 10- 11 No Clinic 10- 11 10- 11 4555780 Cabra 4555227 Lisburn St. 8740588 10- 11.30 10- 11.30 No Clinic 10- 11.30 10- 12 Cashel Road 4555681 9.30- 11.30 9.30-11.30 9.30- 11.30 9.30- 11.30 9.30- 11.30 4555780 8210703 Curlew Road 4556421/2 Mountview 8210848 10- 11.30 10- 11.30 10-11.30 10- 11.30 11 - 12.00 4556476 9.30- 11.30 9.30-11.30 9.30-11.30 9.30- 11.30 9.30- 11.30 8210988 Limekiln Lane 4506177/9 Roselawn 8212123 10- 11.30 10- 11.30 No Clinic 10- 11.30 11 - 12.00 4551939 9.30- 11.30 9.30- 11.30 9.30- 11.30 9.30- 11.30 9.30- 11.30 8212666 Roselawn 8212123 10-11.30 10- 11.30 No Clinic 10-11.30 11 - 12.00 8212666 AREA 5 SUPT C.W.O:. THE LODGE, CHERRY ORCHARD Roselawn 8212123 10- 11.30 10- 11.30 No Clinic 10- 11.30 11 - 12.00 HOSP.PH:6268101 8212666 LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Inchicore 6775722 10- 11.30 10- 11.30 Appt. Only 10- 11.30 10-11 AREA 7 SUPT. C.W.O COMMUNITY CARE HEADQUARTERS, RATHDOWN ROAD, PH:8680444,8680171 Inchicore 6775722 10- 11.30 10- 11.30 Appt. Only 10- 11.30 10-11 4564964 LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Social Service 6231555 Benburb Street 6774458 2 - 3.30 10- 11.30 10- 11.30 10- 11.00 Officer Direct: Appt Only E.O. 10- 11.30 10- 11.30 Appt. Only 9.30-11.00 10-11.30 6774418 Ballyfermot 6234323 Ellis Quay 6771366 10-11.30 10- 11.30 10- 11.30 10- 11.00 Palmerstown 6265588 9.30- 11.00 6771380 Appt Only E.O. Ellis Quay 10- 11.30 10- 11.30 10- 11.00 Appt. Only 6771409 10- 11.30 Ballyfermot Appt Only E.O. 9.30- 11.00 9.30- 11.00 10-1100 10- 11.30 10- 11.30 10- 11.00 10.11.30 Appt. Only 10- 11.30 10-1100 Ballygall 10- 11.30 10- 11.30 Ballyfermot 6264000 Appt Only E.O. 10- 11.30 10- 11.00 9.30 - 11 9.30- 11.30 10-1100 Ballygall 8342003 10- 11.30 10- 11.30 Appt. Onlv 9.30- 11.30 E.O. Lucan 6280141 9.45- 11.15 9.45- 11.15 10-1100 8341190 Appt Only Appt. Only 9.45- 11.15 10- 11.30 10- 11.00 Ballygall 10- 11.30 10- 11.30 Appt Only E.O. 10- 11.30 10- 11.00 Wellmount 10- 11.30 10- 11.30 Appt Only I.(). 10- 11.30 10- 11.00 Wellmount 8346575 10- 11.30 10- 11.30 E.O. 8346119 Appt Only 10- 1130 10- 11.00 Wellmount 2 - 3.30 10- 11.30 Appt Only E.O. AREA 8 SUPT.C.W.O BALLYMUN HEALTH CENTRE PH:8420011 AREA 10 SUPT.C.W.O.: COOLOCK HEALTH CENTRE, CROMCASTLE ROAD, LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY PH: 8476122 10.30- 12 10-11.00 No Clinic 10- 11.30 E.O. LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 10-11.45 10-11.45 No Clinic 10-11.45 10-11.45 Ballymun 8420011 10.30 - 12 10- 11.00 No Clinic 10- 11.30 E.O. 8476033 Health Centre Coolock 8476819 10-11.45 10-11.45 No Clinic 10-11.45 10-11.45 10.30 - 12 10- 11.00 No Clinic 10- 11.30 E.O. 8476548 10-11.45 10-11.45 No Clinic 10-11.45 10-11.45 Ballymun 8420011 10.30-12 10-11.00 No Clinic 10- 11.30 E.O. Annexe 8476141 Ballymun 8420011 10.30 - 12 10- 11.00 No Clinic 10- 11.30 E.O. Garristown 8476343 12.30- 1.00 No Clinic E.O. Health Centre Oldtown 8433234 11.30- 12.00 No Clinic E.O. 10.30- 12 10- 11.00 No Clinic 10- 11.30 E.O. Swords 8902200 10- 11.00 10-11.00 10- 11 Ballymun 8420011 Swords 8902200 10-11.00 No Clinic 10- 11.00 E.O. Annexe 10.30-12 10- 11.00 No Clinic 10- 11.30 E.O. Donabate 836079 10.30-11.30 10- 11 AREA 9 S.C.W.O., 82 AMIENS STREET. DUBLIN il t PH: 5882000 AREA 11 S.C.W.O.: KILBARRACK HEALTH CENTRE 8391221 LOCATION TELEPHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY LOCATION TELEPHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 10- 12.00 10- 11.30 10- 11.30 10-11.30 No Clinic 10- 11.30 11-12.00 Kilbarrack 8391221 10- 12.00 10- 12.00 E.O. E.O. Killester Ave 8313699 10- 12.00 10- 11.30 10-11.30 10- 11.30 10- 11.30 No Clinic 10- 11.30 11-12.00 Killbarrack 8391221 10- 11.30 North Strand 8556466 E.O. Baldoyle 8320424 Howth 8392497 11.30- 12.30 10- 11.30 10- 11.30 No Clinic 10- 11.30 11-12.00 Kilbarrack 8391221 10- 11.30 10- 11.30 10- 11.30 10- 11.00 E.O. 10-11.30 10-11.30 No Clinic 10- 11.30 11-12.00 Skerries 8494872 9-11.00 E.O. Rush 8437463 9 - 10.30 12- 1.00 E.O. East Wall 8363422 No Clinic 10-11.30 No Clinic 10-11.30 Appt Only Balbriggan 8415640 12-2.00 9- 10.30 9- 10.30 E.O. Lusk 843855 12- 1.00 10.30-11.30 Vernon Ave. 8334206 10-11.30 No Clinic 10-11.00 10- 11.30 Appt Only Balbriggan 8415640 10- 11.30 11.30- 12.30 8337109 Skerries 8491367 9.30- 11.00 10- 11.30 10- 11.30 10- 11.00 No Clinic 10- 11.30 11-12.00 Edenmore 8480666 10- 11.30 10- 11.30 10- 11.30 10- 11.30 10- 11.00 Marino 8333421 E.O. 8333392 10-11.30 10-11.00 No Clinic 10- 11.30 11-12.00 Malahide 8450293 10- 12.00 10- 12.00 10- 12.00 8334716 E.O. Edenmore 8480668 10- 11.30 10- 11.30 AREA 14 S.C.W.O. CHARLES STREET HOMELESS PERSONS UNIT PH:8725282 LOCATION TELEPHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 8725282 8725241 Women & Women & Women & Women & Women & Charles 8725104 Families Families Families Families Families Street 8725855 9.30 - 12.00 9.30 - 12.00 9.30 -12.00 9.30 - 12.00 9.30- 12.00 8721723 8721724 8725282 8725241 Charles 8725104 Men only Men only Men only Men only Men only Street 8725855 2 - 4.00 2 - 4.00 2 - 4.00 2-4.00 2-4.00 8721723 8721724 10.30 - 12.00 10.30 - 12.00 10.30- 12.00 Iveagh Iveagh Iveagh Hostel Hostel Hostel After Hours 1800-724-724 5pm - lam 5pm - lam 5pm - lam 5pm - lam 5pm - lam (Saturday and Sunday 10 am - 1 am) AREA 14 SUPT.C.W.O.: TRAVELLERS UNIT CASTLE ST PH:4757837 LOCATION TELEPHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Castle Street 4757837 3 -4.00 3-4.00 No Clinic 10- 12.00 E.O AREA 15 S.C.W.O.: 82 AMIENS STREET PH: 8552000 LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 11 - 12.00 10-11.30 10- 11.30 No Clinic 10-11.30 11 -12.00 10- 11.30 10- 11.30 10- 11.30 10- 11.30 Summerhill 8554244 10- 11.30 11-12.00 10- 11.30 10- 11.30 10-11.30 10-11.30 11 -12.00 10-11.30 10- 11.30 10- 11.30 botanic Avenue 8378802 10- 11.30 10- 11.30 No Clinic 10- 11.30 11 -12.00 Millmount 8373525 10- 11.30 10- 11.30 No Clinic 10- 11.30 11 -12.00 Urkhill 8373814 9.30- 11.00 9.30- 11.00 No Clinic 9.30- 11.00 11 -12.00 AREA 16 S.C.W.O. OLD COUNTY ROAD A.S.U. S.C.W.O. JAMES ST PH.4734914/FREEPHONE 1800-512513. PH: 4542511 LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 4734914 10-12.00 10-12.00 10-12.00 10-12.00 10- 11.30 10- 11.30 No Clinic 10- 11.30 10- 11.30 1 JAMES ST. 10-12.00 DUBLIN 8. 1800-512513 New Millbrook Lawns 4520110 E.O. Cases Tallaght 4520009 10-11.30 10- 11.30 No Clinic 10- 11.30 10-11.30 Only 4520666 E.O. 10-11.30 10- 11.30 No Clinic 10- 11.30 10-11.30 E.O. 10- 11.30 10-11.30 No Clinic 10- 11.30 10-11.30 E.O. The 4597200 10- 11.30 10- 11.30 No Clinic 10- 11.30 10-11.30 Square E.O. Tallaght 4597549 10- 11.30 10-11.30 No Clinic 10- 11.30 10-11.30 E.O. 10- 11.30 10-11.30 No Clinic 10- 11.30 10-11.30 E.O. 10- 11.30 10-11.30 No Clinic 10- 11.30 10-11.30 E.O. AREA 17 S.C.w.o . cmSRRY ORCHARD, HOSP1TA L PH: 6268101 LOCATION PHONE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Deansrath 4573959 10- 11.00 10- 11.00 No Clinic 10- 11.00 10-11.00 Health Centre 4592549 10- 11.00 10- 11.00 No Clinic 10- 11.00 10-11.00 Boot 4591558 Road 4589979 10-11.00 10-11.00 No Clinic 10- 11.00 10-11.00 4592549 10-11.00 10- 11.00 No Clinic 10- 11.00 10-11.00 Rowlagh 6263615 10- 11.00 10- 11.00 No Clinic 10- 11.00 10-11.00 6263685 10- 11.00 10- 11.00 No Clinic 10- 11.00 10-11.00 S.H.U. S.C.W.O. PARK HOUSE, N.C.R. D.7 PH: 8383641,8383646 {PILOT PROJECT) LOCATION PHONE MONDAY TUESDAY | WEDNESDAY THURSDAY FRIDAY Vernon Ave. 8334206 10-11.30 Marino 8334716 11-12.00 2-3.00 2-3.00 North Strand 8556466 2-3.00 2-3.00 Botanic Ave 8378802 2.00 - 3.00 Marino 8334716 10- 11.00 10- 11.30 2.5 Advocacy 2. SERVICES FOR THE HOMELESS When clients of the Homeless Persons Unit have elected to avail of a service that would clearly benefit their well-being, but find they are having difficulty accessing the service, the 2.1 Accommodation Placement Community Welfare Officer supports the client in their quest to gain access, by acting as their advocate. Peoples may access the service through other staff within the Board, the Housing Authorities, the Prison Service, Hospitals, Voluntary Organisations or by self referral. 2.6 Resettlement In general accommodation is offered in hostels for people who need emergency The Homeless Persons Unit offers a limited resettlement service provided by one dedicated accommodation. When hostels are full and in exceptional circumstances bed and breakfast Re-Integration Officer. It is offered to clients who have been unsuccessful in their attempts may be arranged and paid for by the Homeless Persons Unit. Bed and breakfast is seen as a to secure private rented or Local Authority Housing and are not being assisted by any other short term solution only. re-settlement or support service. In general, access to this service is through internal referral by Community Welfare Officers. An emergency placement service is provided through the Out of Hours Service. 2.2 Income Maintenance Access to Service: All payments made in the Homeless Persons Unit are made under the Supplementary Welfare People can access the service through the Homeless Persons Unit, Charles St. West and through the Allowance Scheme and are subject to a means test. Out of Hours Service. People are also referred by other Board services, the Housing Authorities, the As can be expected, people suddenly becoming homeless very often find themselves Prison Service, Hospitals and Voluntary Organisations. short of money. In these circumstances financial support is offered by the service. People without any income are advised and assisted to secure a Department of Social, Community and Family Affairs income. Classes of Records: In addition to basic income many homeless persons have medical problems requiring Client Records them to attend for regular medical treatment and others have a special dietary requirements. Staff Records Weekly payments towards the additional costs involved in these circumstances are often Financial Records awarded to claimants. General Administration Files including Policy Files, Regulations, Circulars, etc. Many people have an exceptional need for once off additional financial support for items such as clothing or a deposit to secure private rented accommodation. Payments for Contact Addresses: such exceptional needs are commonplace. Superintendent Community Welfare Officer, 23 Advice Homeless Persons Unit, Charles St. West, All applicants are advised clearly and simply of their accommodation and financial options. Dublin 7. They are assisted to avail of these services when necessary. Telephone: 8725282, 8725241, 8725104, 8725855. 2.4 Referral Out of Hours Service. The freephone service is manned by a Community Welfare Offi All applicants are advised clearly and actively encouraged to avail of other statutory and Monday to Friday: 5 p.m. - 1 am, Saturday & Sunday: 10 am - voluntary support services which may be of particular benefit to the family or individual Telephone: Freephone 1800 - 724 724 concerned. They are assisted to avail of these services also when necessary. 4. ADMINISTRATION 3. SERVICES FOR VICTIMS OF DOMESTIC VIOLENCE Services Provided: The headquarters of the Community Welfare Service is located at Park House, North Circular Road, Dublin 7, telephone 8387122. Emergency accommodation, information and support for women and their children who are victims of domestic violence are provided in the women's refuge in Rathmines. A counselling service is Direct services to the public are not provided from headquarters. Members of the public should provided for resident and for non-resident women by appointment only. A twenty four-hour crisis contact their local office in the first instance through the contact numbers provided earlier in this telephone number is also available. If accommodation is not available in the Refuge women are document. referred to Aoibhneas Womens Refuge or Bray Womens Refuge both of whom are run by voluntary organisations. When necessary, emergency accommodation is provided through the Homeless At headquarters administrative services e.g. personnel, finance, maintenance etc. are provided for the Persons Unit in hostel accommodation or in bed and breakfast accommodation. field staff who directly deliver services to the public. Headquarters are responsible for co-ordination of policy among the local service teams. Trends in expenditure and activities are monitored. Management information for decision making, planning etc. is collected and analysed. Headquarters Access To Service: staff liaise regularly and as required with the Department of Social, Community and Family Affairs, Department of Justice, Equality and Law Reform, Department of the Environment and Department of Health. There is also close liaison with the Housing Authorities and many voluntary agencies. Clients may telephone any of the refuges directly. They may also access the services through the Homeless Persons Unit, the Out of Hours Service or by contacting the National Helpline Service operated by Womens Aid. Classes of Records: Classes of Records: Staff Files Client Files Acts of the Oireachtas Personnel Records Regulations & Circulars from D.S.C.F.A. Phone Log Books National/Health Board Guidelines General Administration Files Board Policy Files General Administration Files Contact Names and Addresses: Contact Addresses: Manager, Rathmines Womens Refuge, Rathmines, Dublin 6. Senior Administrative Officer, Telephone: 4961002/4861322 Community Welfare Service, Eastern Health Board, Manager, Bray Womens Refuge, Heatherwood, Bray, Co. Wicklow 1 st Floor, Telephone: 2866163 Park House, North Circular Road, Manager, Aoibhneas Womens Refuge, Coolock, Dublin 5 Dublin 7. Telephone: 8670805 Telephone: 8387122 Homeless Persons Unit, Charles St. West, Dublin 7. Telephone: 8725282, 8725241, 8725104, 8725855. Out of Hours Service: (Manned) Monday to Friday: 5 p.m. - 1 am, Saturday & Sunday: 10 am -1 am Telephone: Freephone 1800 - 724 724 Womens Aid: Freephone Number (1800) 341 900 A~>Q 7.10 SERVICES FOR ASYLUM SEEKERS INDEX COMMUNITY WELFARE SERVICES FOR ASYLUM SEEKERS MEDICAL UNIT FOR ASYLUM SEEKERS PSYCHOLOGY SERVICES FOR ASYLUM SEEKERS PLEASE SEE APPENDIX 7.10 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 431 COMMUNITY WELFARE SERVICES FOR ASYLUM SEEKERS General Description: The Eastern Health Board has a dedicated unit based in Block 1, St. James's Hospital, James's Street, Dublin 8, to assist new asylum seekers when they first arrive in Ireland. Before contacting the Asylum Seekers Unit, asylum seekers should register with the Aliens Registration Office, Department of Justice, Equality and Law Reform (DJELR), 72 - 76 St. Stephen's Green, Dublin 2. Services Provided: The Asylum Seekers Unit assists new asylum seekers by providing: 1. Income maintenance service 2. Emergency accommodation 3. Assistance in obtaining on-going medical care 4. Income Maintenance Service: The unit can assist those asylum seekers with their income requirements in a number of ways • Basic Income Payment - subject to a means test • Special Needs Supplements - subject to the particular on-going special needs of the applicant • Special Dietary Needs - arising from a medical condition. It is necessary to have medical evidence to support an application. • Extraordinary on-going travel needs • Other on-going needs that require additional supplements • Exceptional Needs Payment 433 Emergency Accommodation: An information leaflet on services available in the Eastern Health Board Region for New The Asylum Seekers Unit can arrange for emergency accommodation for those asylum Asylum Seekers can be obtained from: seekers who require it. This accommodation can be either hostel accommodation or bed and breakfast accommodation. The emergency accommodation is intended to be of a short term Superintendent Welfare Officer, nature until the asylum seeker finds alternative settled accommodation in the private rented Asylum Seekers Unit sector. Eastern Health Board, St. James's Hospital, It is expected that asylum seekers will remain, for as long as required, at the accommodation James's Street, provided by the Board. Dublin 8. Tel: FREEPHONE 1800 512 513 Also 4734914 On Going Medical Care: The Community Welfare Officers in the unit will assist the asylum seeker in making application for a medical card, which will enable the asylum seeker to access on-going medical care with a doctor near to where they will be living in emergency accommodation. Access to Services: Refugees / Asylum Seekers may refer themselves directly to the service. Opening Times of Unit at Eastern Health Board Offices, Block 1, St. James's Hospital, Dublin 8. Monday Tuesday Wednesday Thursday Friday______10.00am 10.00am New Arrivals 10.00am 10.00am to to Only to to 12.00 noon 12.00 noon 10.00am to 12.00 12.00 noon 12.00 noon noon Classes of Records: Client records. Personnel Records Financial Records General Administration Files including Policy Files, Regulations, Circulars, etc Copies of Department of Justice Reference Forms Computer Files Health & Safety Statement 435 MEDICAL UNIT FOR ASYLUM SEEKERS PSYCHOLOGICAL SERVICES FOR ASYLUM SEEKERS General Description: General Descriptions: The purpose of the service is to provide appropriate screening and medical assistance, as The purpose of the service is to provide appropriate psychological support and/or soon as possible after arrival in the state, to asylum seekers. intervention as soon as possible after arrival in the state, to asylum seekers. Services Provided: Services Provided: 1. Screening for mental health status 1. Public Health Screening Clinic, 2. Individual Psychological Therapy 2. General Medical Services, 3. Crisis Intervention 3. Dental Services, 4. Psychological Services. Access to Services: Refugees / Asylum Seekers may be referred for services by their General Practitioner or the Access to Services: Medical Unit for Asylum Seekers, any of the Refugee Agenies eg. The Refugee council or they may refer themselves directly to the service. Refugees / Asylum Seekers may be referred for services by their General Practitioner or Community Welfare Officer or they may refer themselves directly to the service. The services is presently based in the Psychology Department, St. Brendan's Hospital, Grangegorman, Dublin 7. Classes of Records: Classes of Records: Client records. Client records. Administration Records Policy Documents Contact for Further Information: Contact for Further Informations: Senior Executive Officer, Community Services, Dr. Steevens Hospital, Senior Clinical Psychologist, Dublin 8. Refugee Service, Psychology Department, St. Brendan's Hospital, P.O. Box 418, Dublin 7. Tel: 01 - 8680166 Fax: 01 - 8680166 4*7 7.11 COMPLAINTS & APPEALS SERVICE INDEX Complaints & Appeals PLEASE SEE APPENDIX 7.11 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 439 COMPLAINTS AND APPEALS SERVICE General Description: The complaints and Appeals Service provides a comprehensive and streamlined complaints and appeals procedure for clients in relation to all the Board's Health and Personal Social Services. The Department provides an impartial service with particular emphasis on equity, natural justice, transparency and quality services for our clients. Structure of the Department: Director of Customer Services and Appeals I Deputy Director of Customer Services and Appeals I Office Manager I Clerical Officers Services Provided: Complaints Service Appeals Service Access to Services: Complaints: If a member of the public wishes to make a complaint, he/she can contact the local Complaints Manager. The name of the Local Complaints Manager is also available at all Eastern Health Board locations. Complaints can be made by completing a complaints form, writing a letter or telephoning the Complaints Manager. The Complaint will be acknowledged, treated confidentially and investigated thoroughly. The Client should receive a decision within four weeks. If a decision is not possible within four weeks the client will be kept informed of progress. 441 7.12 AMBULANCE SERVICES If the client is not satisfied with the decision of the Local Complaints Manager, he/she can contact or write to the Director of Customer Services and Appeals. The complaint will be acknowledged and further investigated. The director of Customer Services and Appeals will request the file or a report from the Local Complaints Manager. A decision will usually be given within three weeks where possible or the client will be INDEX kept informed of the progress. Appeals: If a member of the public has been refused services of part of a service by the local senior manager, he/she has a right of appeal. The client should make a written submission within 21 days to the Director of Customer Services and Appeals, outlining the reasons for making the appeal and giving details of all exceptional circumstances, Ambulance Services medical otherwise which might support the appeal. The appeal will be acknowledged, treated confidentially and investigated thoroughly. The Director of Customer Services and Appeals will request the file or a report from the relevant local senior manager. A decision should be reached within three weeks. Some cases will take longer to investigate. In such cases the client will be advised of progress. Clients who make appeals relating to Basic Supplementary Welfare Allowance and all supplements under the Supplementary Welfare Allowance Scheme have a further right of appeal to the Social Welfare Appeals Office. If a client wishes to have the case considered by the Chief Appeals officer, The Eastern Health Board Appeals Officer must be informed within 21 days. A copy is then sent to the Chief Appeals Officer at the Social Welfare Appeal's Office, D'Ollier House, D'Ollier Street, Dublin 2. Classes of Records: • All Personal files on complaints and appeals In the case of appeals under the Supplementary Welfare Allowance Scheme, Files are available from 1st January 1991. • Financial Records. Contact for further information: Director of Customer Services and Appeals, Block 1, St James's Hospital, 1 James's Street, Dublin 8.Tel: 451 0054 or Fax: 453 7737 PLEASE SEE APPENDIX 7.12 IN FRONT CONVER FOR NAJffiS C>F STAFF TO CONTACT FOR FURTHER INFORMATION AA7 AMBULANCE SERVICES General Description: The primary objective of the Ambulance Service is to provide pre-hospital emergency care for patients and to co-ordinate the response to Major Emergencies on behalf of the Health Board. The secondary objective of the Service is to provide a patient transport service and to co-ordinate First Aid and Ambulance Services at major events within the Health Board's region. Services Provided: Emergency Ambulance Service Urgent Ambulance Transport Service Routine Ambulance Service Patient Transport Service Major Emergency Service Ambulance Services at major sporting/entertainment events Command and Control Communications Mobile Intensive Care Ambulance (M.I.C.A.) Service Commercial Vehicles Service Access to Service: All Emergency Ambulance Services are available through the '999' or '112' emergency telephone numbers to the public. DUBLIN CITY/COUNTY: Urgent Ambulance transfers or admissions to hospital are available to Hospital medical or nursing staff and G.P.s ONLY at telephone number 670 9111. Routine Ambulance Calls requiring an ambulance for patient transfers from hospital to hospital, Nursing Homes or other Specialist Centres are available to medical or nursing staff ONLY at Telephone number 670 9444. All other Patient Transport Services - Monday to Friday - are booked in advance on a Request Form for pre-planned Out Patient Appointments, Clinics, Day Hospitals, for Respite Care and other Specialised Centres. These calls must be booked no later than noon one working day prior to the appointment by fax at 670 9571 or telephone 6709666 WICKLOW: Tel. Ambulance Control, Wicklow Hospital, 0404 67108 KILDARE: Tel. Ambulance Control, Naas General Hospital, 045 879610 or 045 66666 AAQ Classes of Records: 7.13 NURSING HOME SUBVENTIONS Personnel Records Computerised Records Vehicle Files Administration Records Policy Documents Financial Records Contracts/Specifications INDEX Legislation/Regulations Contact Names and Addresses: Chief Ambulance Officer, Ambulance H.Q., Phoenix Park, D. 20, Tel. 01 671 0000 Assistant Chief Ambulance Officer, as above. Transport Officer, as above. NURSING HOME SUBVENTIONS PLEASE SEE APPENDIX 7.13 FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION NURSING HOME SUBVENTIONS General Description: A Nursing Home Subvention is a payment towards the cost of private nursing home care in any registered private Nursing Home. Persons making an application for a subvention towards the cost of such care will have to be assessed as being sufficiently dependant to require care in a nursing home and be unable to pay any or part of the cost of maintenance in a nursing home. Assessment will be carried out in accordance with the Nursing Homes Subvention Regulations 1993. Subvention payments will be made directly to the nursing home of the applicant's choice once the nursing home is registered in accordance with the Health (Nursing Homes) Act, 1990, the Nursing Homes (Care and Welare) Regulations 1993, and the Nursing Homes (Fees) Regulations 1993. Services Provided: In order to determine eligibility, an assessment of the patient's level of dependency and means will be completed (the means of the patient's family may also be taken into account before the rate of subvention is paid). Subvention may be refused following assessment of the applicant's means, or the Eastern Health Board may offer alternative care in a Health Board home to a person who has qualified for a subvention, instead of paying a subvention. Access to Service: Applications made in advance of admission to the nursing home Admissions in emergency circumstances where the Health Board is satisfied that there is no option but to admit to nursing home care Classes of Records: Applicants Records Assessment Criteria Accounts Records (Nursing Homes) Contract Beds in private nursing homes records Contact for further information: Grade VI, Nursing Home Subvention Section, Eastern Health Board, Dr. Steeven's Hospital, Steeven's Lane, Dublin 8, Tel. 01 679 0700 449 7.14 CENTRAL PHARMACY INDEX CENTRAL PHARMACY APPENDIX 7.14 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 450 451 CENTRAL PHARMACY General Description: The Central Pharmacy provides a centralised distribution service for Drugs, Medical and Surgical supplies and Special Dietary Foods, mainly to Health Centres/Dispensing Clinics throughout the Eastern Health Board. The Central Pharmacy is currently based in the grounds of St. Mary's Hospital, Phoenix Park, Dublin 20. Service Provided: Supply of Drugs Supply of Medical/Surgical Supplies Supply of Special Dietary Foods Access to Services: Supply of Drugs - Access to this service is via hospital medical staff if an in-patient in a Health Board Hospital. This service is also available, free of charge, through General Practitioner prescription to medical card holders at Dispensing Clinics (see also Section on Community Drugs Scheme). Medical and Surgical Supplies - Medical and Surgical aids and appliances are available free of charge to Medical Card Holders, however, those who do not possess a medical card may avail of this service free of charge if required as part of a hospital treatment regime. In the main, medical and surgical supplies are distributed at Health Centres following requests by Public Health Nursing staff. Persons who are neither medical card holders nor in receipt of hospital treatment should contact their Local Area Administrator, at their local Community Care office or Health Centre, to determine entitlement to this service. Supply of Special Dietary Foods - supplies of special dietary foods (such as Phenylketonuria - PKU) are delivered to patients' homes on a monthly basis. A qualified Pharmacist will check each requisition prior to dispatch. As part of the Board's Long Term Illness Scheme (see Section on Community Drugs Scheme), these goods are supplied free of charge. Patients wishing to avail of this service should contact their local Health Board or make contact with their local Public Health Nurse or Health Centre. Classes of Records: Contracts Files Company's Files General Files (service recipients) Personnel Files Risk Management 453 Contact Name and Address: 7.15 OVERSEAS MEDICAL SERVICES The Manager or the Chief Pharmacist, Central Pharmacy, St. Mary's Hospital, Phoenix Park, Dublin 20. Telephone: 01 677 1633 INDEX OVERSEAS MEDICAL SERVICES PLEASE SEE APPENDIX 7.15 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 454 455 OVERSEAS MEDICAL SERVICES General Description; Health Boards may provide financial assistance towards the costs of medical services to the following: • Persons requiring necessary medical treatment, which is not available in Ireland, and who have been referred to an alternative European Union/European Economic Area country for same. The Health Board may refer persons in certain cases for emergency treatment outside a European Union/European Economic Area country where that treatment is not available in a EU/EEA country. • Persons leaving Ireland for short or long stays overseas in another European Union/European Economic Area country. • Assistance towards certain public health services to persons coming to Ireland for long or short stays . • Persons leaving Ireland for a short visit to Australia. Services provided/Access to Services: The Form El 11, most commonly used by holiday makers, is available from your local Health Board office and most travel agents will advise travellers to obtain this form before travelling. With the exception of the United Kingdom, it is essential that in all other cases form El 11 is obtained from the health board in advance of travelling. The form El 12 which covers necessary medical treatment not available in Ireland must be obtained from the health board before a patient is referred abroad for treatment or investigation to any European Union/European Economic Area country including the United Kingdom. All other forms are available from the Overseas Section, Dr. Steeven's Hospital, Dublin 8. With the exception of the United Kingdom , it is essential that in all other cases the appropriate form is obtained from the health board in advance of travelling. These forms are available free of charge. More details on services available to Irish visitors/students to Australia, further information re qualifications for health services abroad, persons taking up residence in non EU/EEA countries, private medical insurance, temporary visitors from other EU/EEA, U.K. or Non EU/EEA countries, are available in Section 16 document - "Overseas Medical Services" or from contacts listed below. Classes of Records: Applicants Records Administration files Legislation/Regulations Contact for further information: Senior Executive Officer, Acute Hospitals and Services for the Elderly Programme, Dr. Steevens' Hospital, Dublin 8, Telephone 01 6790700 456 457 Contact for further information: 7.16 HARDSHIP SCHEME - IN-PATIENT/OUT-PATIENT Senior Executive Officer, Acute Hospitals and Services for the Elderly CHARGES Programme, Dr. Steevens' Hospital, Dublin 8, Telephone 01 6790700 Grade VI, Overseas Section, Acute Hospitals and Services for the Elderly Programme, Dr. Steevens' Hospital, Dublin 8, Telephone 01 6790700 INDEX HARDSHIP SCHEME - IN-PATIENT/OUT-PATIENT CHARGES PLEASE SEE APPENDIX 7.16 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION 459 458 HARDSHIP SCHEME - IN-PATIENT/OUT-PATIENT CHARGES General Description: The Hardship Scheme is available to persons who avail of public, semi-private and private facilities in hospitals. However, persons who avail of semi-private and private care facilities are usually covered by private health insurance e.g. B.U.P.A. or Voluntary Health Insurance (V.H.I.). This insurance cover is normally adequate to cover the cost of in-patient charges. There is a daily charge for accommodation in public hospitals including semi-private wards and private rooms. This charge applies to each patient for a maximum of ten days in any consecutive twelve month period, regardless of the number of hospitals to which the patient is admitted. However, payment of the maximum in-patient charge does not exempt patients from Accident and Emergency Department charges. Where a patient attends a hospital Accident and Emergency Department without a referral note from their General Practitioner, he or she will be liable for a charge. This charge applies to the first visit of any episode of care only. The charge does not apply to attendance at out-patient clinics. Patients should always retain hospital receipts as evidence of payment. The following categories are exempt from the above charges: • Medical Card holders and their dependants • Women receiving services in respect of motherhood • Children up to six weeks old • Children suffering form prescribed diseases and disabilities • Children referred from Child Health Clinics and School Health Examinations • Persons receiving services in respect of Prescribed Infectious Diseases • Persons deemed to be hardship cases by the Chief Executive Officer of the relevant Health Board e.g. persons marginally above Medical Card income guidelines List of Services - Assessments Based on Patient's Income Per Week: Undue Hardship - Public Hospital In-patient charge Undue Hardship - Accident and Emergency Out-patient charge Exemption from charges Waiver of charges on grounds of Undue Hardship Access to Services: Application forms for waiver or exemption of charges on the grounds of Hardship are available from Acute Hospitals and Services for the Elderly Programme, Dr. 460 461 Steeven's Hospital, Dublin 8, with whom completed forms, hospital receipts and any 7.17 PALLIATIVE CARE other information relevant to the patient's application, will be lodged. Classes of Records; Applicants files Administration records INDEX Contact for further information: Senior Executive Officer, Acute Hospitals and Services for the Elderly Programme, Dr. Steeven's Hospital, Dublin 8, Tel. 679 0700 PALLIATIVE CARE (including Section 65 grants) 463 PALLIATIVE CARE General Description: The Palliative Care Service aims to provide the highest possible quality of life for patients with a terminal illness following completion of the acute phase of their treatment. It means to treat the patient's physical symptoms while being attentive to emotional and spiritual issues. This service relates to all age groups including older persons. Palliative Care facilities are provided by or on behalf of the Board at the following locations: Dublin: St. Francis Hospice, Raheny. Dublin 5 Kildare: Drogheda Memorial Hospital, The Curragh, Co. Kildare St Vincent's Hospital, A thy, Co. Kildare Wicklow: Wicklow District Hospital, Wicklow Baltinglass District Hospital, Co. Wicklow St Colman's Hospital, Rathdrum, Co. Wicklow In addition to the facilities provided by the Board (as listed above), Palliative Care Services are provided at Our Lady's Hospice, Harold's Cross, Dublin 6, Tel 01 497 2101 Services Provided: A full range of medical, nursing, para-medical, personal, spiritual, religious, support and social services are available to patients in receipt of palliative care. Charges for Palliative Care Services may be levied in accordance with the Health (Charges for In-Patient Services) Regulations, 1976/1987. Access to Services (including Our Lady's Hospice, Harold's Cross): Terminally ill patients can access this Service through their General Practitioner or Directly through their Hospital or Directly through their Home Care Team Classes of Records: Admission Records Patient Records Home Care Records Public Health Nurse Records Drugs Kardex Counselling Records Therapy records 465 Contact for further information: SECTION 65 GRANTS Dublin: St Francis Hospice, Raheny, Dublin 5, Tel. 01 831 8788 Home Care Service, Tel. 01832 7535 General Description: Kildare: Drogheda Memorial Hospital, The Curragh, Co. Kildare, Tel. 0405 41270 Hospital Manager St. Vincent's Hospital, Athy, Co. Kildare, Tel. 0507 31614 The Eastern Health Board may, with the approval of the Minister for Health, provide Wicklow: Hospital Manager, Wicklow District Hospital, Tel. 0404 67108 grant-aided assistance to a wide range of non-statutory voluntary organisations or any Hospital Manager, Baltinglass District Hospital, Co. Wicklow, Tel. 0508 81255 organisation which provides, or proposes to provide, a service similar or ancillary to a Hospital Manager, St Colman's Hospital, Rathdrum, Co. Wicklow, 0404 46109 service which the Health Board may provide. List of Services: Assistance may be provided as follows: by contributing to the expense incurred by the organisation by supplying to the organisation fuel, light, food, water or other commodity by permitting the use by the organisation of premises maintained by the Health Board and, where required, executing alterations and repairs to and supplying furniture and fittings for such premises by providing premises (with all requisite furniture and fittings) for use by the organisation Access to Services: Applications for Section 65 Grant aid should be made in writing and contain the following information: a) The type of service to be provided b) Details of the quantum of service to be provided and an estimated number of persons likely to avail of same c) Details of costings of service, pay and non pay and a breakdown of human resources required d) Details of any perceived demand for the service e) Any other information which may assist the Board in making a decision Applications should be submitted to the local Health Board Area Manager, to the Chief Executive Officer, Programme Manager for Acute Hospitals and Services for the Elderly Programme, or Director of Services, at Eastern Health Board Headquarters, Dr. Steeven's Hospital, Dublin 8. Classes of Records: Applicants records Administration records AAA 467 Contact for further information: 7.18 HEALTH PROMOTION Senior Executive Officer, Acute Hospitals and Services for the Elderly Programme, Dr. Steeven's Hospital, Dublin 8, Tel. 679 0700 INDEX HEALTH PROMOTION PLEASE SEE APPENDIX 7.18 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION HEALTH PROMOTION General Description: The aims of the health promotion function are to maintain and promote the health of the population of the Board's region in accordance with the National Health Strategy - Shaping a Healthier Future. This is achieved through the following: Implementation of high quality health promotion programmes. The provision of training for those involved in health promotion so as to maximise the effectiveness of their work. Working with relevant statutory, voluntary and community groups. Co-ordination of programmes and the exchange of information between those involved in health promotion in the region. The recognition that health promotion for staff is a priority for the Board. The Health Promotion function is under the control of the Programme Manager for Health Promotion, Mental Health, Addiction and Social Development. It is managed by a Health Promotion Officer. ORGANISATIONAL CHART Programme Manager Dr. Steevens' Hospital Dublin 8. Tel: 6790700 Ext. 2362 u Health Promotion Officer, 15 City Gate, St. Augustine Street, Dublin 8. Tel: 6706987 i Health Promotion Information Officer 15 City Gate St. Augustine Street, Dublin 8. Tel: 6707987 Services Provided 7.19 PSYCHOLOGY SERVICES Co-ordinating role on health promotion issues. INDEX Community Nutrition Projects Schools liaison Liaison and participation with the Dublin Healthy Cities Project 7.19 Psychology Smoking Cessation Programmes Health Promoting Hospitals Initiative Child Psychology Team Alcohol Education Programmes Index Dissemination of information on Health Promotion issues. Advice St. James Child Guidance Clinic Breastfeeding support Castleknock Child & Family Centre Skills training for staff and groups Kildare Child & Adolescent Clinical Psychological Service Drug Education Programmes Accident Prevention Programmes Courthall Warrenstown Access to Services Beechpark The service is available free of charge to all interested parties. Child & Family Centre, Ballyfermot Classes of Records Northside Psychology Team (Adult Service) Index Administration Adult Mental Health Service Client Registers Psychological Services for Older Persons Policy/Procedures Clinical Psychology Service to St. Brendan's Hospital Computer Southside Psychology Team (Adult Service) Contact for further information Index Baggot St. Community Hospital - Psychological Services( Adult) Health Promotion Officer, Health Promotion Information Officer 15 City Gate, 15 City Gate Stroke Rehabilitation Service St. Augustine Street, St. Augustine Street, Dublin 8. Dublin 8. St. Loman's Hospital Tel: 6707987 Co. Kildare Tel: 6707987 Co. Wicklow The Central Mental Hospital St. Vincent's Hospital, Elm Park, D.4. - Psychiatry of Old Age Parenting Skills Unit Psychology Services for Bosnian Programme Refugees Learning Disabilities PLEASE SEEN APPENDIX 7.19 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT 7.19 CHILD PSYCHOLOGY TEAM INDEX St. James Child Guidance Clinic Castleknock Child & Family Centre Kildare Child & Adolescent Clinical Psychological Service Courthall Warrenstown Beechpark Child & Family Centre, Ballyfermot PLEASE SEE APPENDI~ X, ,«7.1 , 9v LWITlONTOTy m >\ I roVFR wFO rRw NAME . MMS OF STAFF TO CONTACT FOR FURTHER INFORMATION Access to Service: Archive Files Management Reports th Contract Documents Children and young people up to their 16 birthday are referred to the service when Registers there is concern about their mental health. This might include concern about the child's behaviour and emotional wellbeing or more specific mental health difficulties including Autism, Attention Deficit Hyperactivity Disorder, Anxiety Disorders, Contact for Further Information, Leaflets etc.: Depression, Psychosis and Eating Disorders. An information leaflet entitled "St. James's Child Guidance Clinic" is available from: Referral Process: The service accepts written referrals from the following professionals with the A/Senior Clinical Psychologist, consent of a parent or legal guardian: Child Guidance Clinic St. James's Hospital, • Hospital and Public Health Doctors Dublin 8. Tel: 4543710 Fax: 4734843 • G.P.'s • Community Social Workers • Public Health Nurse • Head Teachers/Home-School Liaison Teachers • Educational Psychologists • Other professionals involved with the family All referrals are considered by the multi-disciplinary team on a weekly basis. Emergency referrals can be made by phone or fax to the Duty Registrar during the normal working day. Catchment Area: The area covered by the centre is: Dublin 8: Rialto, Dolphin's Barn, Kilmainham, Inchicore, South Inner City (St. James's), Merchants Quay, Ushers Quay. Dublin 22: Clondalkin Saggart Newcastle Rathcoole Classes of Records Held by this Service: Client Records - Medical, Nursing, Social Work, Psychology, Laboratory Drug Prescription Sheets Financial Records Policy/Legislation Documents Computer Records Case Waiting Lists Personnel Records Heahh & Safety Statement Microfilm (in prep) Phone Log PSYCHOLOGY SERVICE Classes of Records Held bv this Service: CHILD & ADOLESCENT PSYCHOLOGY TEAM Patient Records - Medical, Nursing, Social Work, Psychology Case Waiting Lists Drugs Prescription Sheets Archive Files Management Reports CASTLEKNOCK CHILD & FAMILY CENTRE Registers Duty Lists General Description/Services Provided: Contact for Further Information: Castleknock Child & Family centre provides an out patient mental health service for children aged between 0-16 years and their families. Senior Clinical Psychologist, Castleknock Child & Family Centre, Children with a wide range of emotional, behavioural and psychiatric problems are referred to the clinic. Castleknock Road, Castleknock, Access to Service: Dublin 15. Tel: 8214385 / 8214245 / 8212103 /8214962 / 8214144 Fax: 8217047 Children and young people up to their 16th birthday and their families are referred to the service when there is concern about their mental health. This might include concern about the child's behaviour and emotional wellbeing or more specific mental health difficulties including Autism, Attention Deficit Hyperactivity Disorder, Anxiety Disorders, Depression, Psychosis and Eating Disorders. Referral Process: The service accepts written referrals from the following professionals with the consent of a parent or legal guardian: • Hospital and Public Health Doctors • G.P.'s • Community Social Workers • Public Health Nurse • Head Teachers/Home-School Liaison Teachers • Educational Psychologists thThere servicee is a . relatively open policy of referral to the clinic to ensure equity of access to Catchment Area: The Clinic serves a catchment area of approximately 150,000 in: Drug Prescription Sheets Financial Records Policy/Legislation Documents Computer Records Case Waiting Lists - Therapy & Psychological Assessment THE KILDARE CHILD AND ADOLESCENT CLINICAL Personnel Records PSYCHOLOGY SERVICE Phone Log Archive Files General Description: Management Reports Computer Records Registers The Kildare Child and Adolescent Clinical Psychology Services are provided as part of the Co. Kildare Child Guidance Service. Three clinical psychologists based at Contact for Further Information: three centres within the county presently staff the service. Services Provided: Further information can be obtained by contacting: The service offers diagnosis, assessment, and therapy and family interviews to Principal Clinical Psychologist, children and adolescents with a wide range of emotional and behavioural problems. Kill Child Guidance Service, i Kill Health Centre, Kill, Telephone Co. Kildare Mid Kildare Region Number .045 877731 Tel: 045 877731 01 6275298 0507 32461 Clinical Psychologist, Celbridge Child Guidance Service, Whitethorn Clinic, Maynooth Road, Celbridge, Co. Kildare. North Kildare Region Tel: 01 6275298 Referrals to the service can be made by: • Parents Senior Clinical Psychologist, • G.P.'s Athy child Guidance Service, • Schools The Manse, • Public Health Nurses Woodstock Street, • Social Workers Athy, • Speech Therapists Co. Kildare. South KiWarc RcgK>n Referral forms can be obtained from each of the three centres. Tel: 0507 32461 Classes of Records Held by this Service: ClienLanguagt Recorde s - Medical, Nursing, Social Work, Psychology, Laboratory, Speech & PSYCHOLOGY SERVICE usually considered for admission. Each individual referred usually attends with parents/guardians for a day visit before admission is agreed. CHILD PSYCHOLOGY TEAM Catchment Area: Dublin, Kildare and Wicklow (Eastern Health Board area). COURTHALL Referral System: General Description: Referrals are taken from Child and Family Centres in the Eastern Health Board Area, the Mater Child and Family Centres, Eastern Health Board Child and Family Centres Courthall is a medium-term in-patient assessment and treatment centre for boys and and the Lucena Clinics. girls who have the following difficulties: - Psychotic breakdown, severe emotional and/or behavioural disorders for example, severe depression, obsessive compulsive disorder. Classes of Records Held by the Service: Patient Records Computer Records Database Health & Safety Statement Archive Files Policy Documents Case Waiting List Drugs Prescription Sheets Patient Property Records Duty Lists Registers Contact for Further Information: Senior Clinical Psychologist, Courthall Residential Centre, Belgree Road, Mulhuddart, Dublin 15. Tel: 8205826/8208558 established psychotic illness. Each individual referred usually attends with parents/guardians for a day visit before admission is agreed. Referral System: WARRENSTOWN HOUSE Referrals are taken from Child and Family Centres in the Eastern Health Board Area, the Mater Child and Family Centres and the Lucena Clinics. General Description: Catchment Area: Warrenstown House is a short term In-patient Treatment and Assessment Centre for Dublin, Kildare and Wicklow (Eastern Health Board area). young people with emotional, behavioural and psychosomatic disorders. It is situated on the North West edge of the city near Blanchardstown and Mulhuddart. It can care for approximately twelve children and has an on-site special school for residents. The Classes of Records held by this Service: average length of stay is approximately four months. Services are provided free of charge. Patient Records Computer Records Services Provided: Database Health & Safety Statement Archive Files Warrenstown House uses a multidisciplinary Team approach providing a wide variety Policy Documents of treatments depending on individual needs. Individual treatment plans are Case Waiting List implemented in the context of a therapeutic milieu, which involves built-in therapeutic components to everyday activities. Drugs Prescription Sheets Patient Property Records Duty Lists Each young person receives individual psychotherapy during his or her stay and regular family sessions are also held. Registers Contact for Further Information: Psychological assessments, diagnosis and treatment are also provided, as are psychiatric interventions. Young people attend school on-site during their stay. Prior to admission all aspects of treatment/assessment Programmes are discussed with Senior Clinical Psychologist, parents/guardians who are required to give written consent to admission. Warrenstown House, Blanchardstown Road North, Access to Service: Blanchardstown, Dublin 15. Tel: 8212411/8212169/8212003 Warrenstown House is for boys and girls under sixteen years who have severe behavioural and/or emotional disorders e.g. severe depression, suicidal risk, conduct disorders, eating disorders severe post traumatic stress disorder (PTSD). In most cases those referred will have already attended an out-patient Child and Family Centre. Referral is usually made to us because of the need for more intensive assessment and/or treatment. It is essential that those referred have a regular home base. Warrenstown House does not have the facilities to manage very aggressive adolescents or those who persistently abscond. Those who engage in law-breaking activities are not usually considered for admission. Warrenstown House does not have the facilities to meet the needs of those with a significant learning disorder or an PSYCHOLOGY SERVICE professional reports (psychological, speech) on file, and there being an opening offered to the applicant by the admissions committee. Admissions to the early services diagnostic class is dependent on catchment area, a likely diagnosis on the Autistic Spectrum, a referral source unsure of the diagnosis or BEECHPARK CENTRE FOR CHILDREN WITH AUTISM approach to working with the child, and an opening in the class. Services of the Outreach Team will be offered to children on the Autistic spectrum, General Description: regardless of level of functioning who reside within the Beechpark catchment area and have a need for diagnostic assessment, educational direction, social services or The Beechpark Service is being developed by the Eastern Health Board to meet the behavioural support. needs of children with autism, their families and schools in co-operation with the Department of Education. There is no cost for EHB services, however parents may be asked by the Department of Education to contribute towards the cost of transportation and outings. Services Provided: Referral System: Beechpark currently houses two day schools: Referrals are made in writing by clinics, psychologists, psychiatrists and hospitals, with parent's permission. • Ballyowen Meadows Special School - A junior school catering for 24 children aged 4 - 12, in four classes at present Referrals to Ballyowen Meadows and Setanta should be directed to the School • Setanta Special School - A senior school catering for between twelve to fifteen Principal, and may also be sent to the Consultant Psychiatrist. children up to the age of 18, in three classes. A recent Psychological evaluation, a speech and language report and a psychiatric Residential Care: report must accompany referral letters. A social history should be included in one of the reports or in a separate report. If there is a Play Group report available, it should Two small residential homes are linked with the schools and offer some residential also be included. Relevant medical reports should also be forwarded. and respite care services for the pupils. One is based in Farmleigh Park, Stillorgan Tel: 2831413 and the other in Dromheath Avenue, Mulhuddart Dublin 15. Tel: Referrals to the pre-school and outreach team should be sent to the Senior 8204355 Psychologist. • Farmleigh caters for children from six to sixteen years who have been diagnosed with Autism and a Mental Handicap Classes of Records Held: • Dromheath Avenue caters for children from twelve to sixteen years who have Patient Records - Psychiatric, Psychology, Social Work, Speech Therapy, been diagnosed with Autism and a Mental Handicap Educational Catchment Area: Policy/Legislation Documents Computer Records - Database of Names, Address & Parents The catchment area for the Beechpark Special School has recently been under review. Case Waiting List Referrals are presently accepted from the EHB catchment area south of the Liffey, in Personnel Records the Dublin West and Northwest regions, and if not accepted in another school in the Phone Log area, in Dublin South. Archive Files Management Reports Access to Services: Administration Records Admissions to the national schools on campus are dependent on the applicant residing in the catchment area (Dublin West, South and Southwest, North Wicklow and South Kildare), having a diagnosis of Autism or related language disorder, functioning level at or above the mid-moderate range of developmental disability, all required Contact for Further Informal ion: PSYCHOLOGY SERVICE Direct calls to the Beechpark Special Schools Secretary at Tel: 2782972 who will pass them on to the appropriate staff member for follow up. Letters of enquiry may also be sent to: CHILD & FAMILY CENTRE, BALLYFERMOT Senior Clinical Psychologist, Beechpark Special School, General Description: Stillorgan, Co. Dublin. Tel: 27829?2 The Child and Family Centre is located on Ballyfermot Road. It provides a service for children age 0-16 years with behavioural, emotional or mental health difficulties within the designated catchment area. It is adjacent to Ballyfermot Health Centre and is serviced by the No. 18,76,78 and 79 bus routes. The service is family based, and aims to provide a service which will help the child adolescent and their families to overcome their difficulties. Services Provided by the Psychologist: • Comprehensive psychological assessment including cognitive, emotional, behavioural, educational and assessment. • Individual counselling for children following stressful life events • Long term psychotherapy for child with significant emotional difficulties. • Consultation with staff in 3 EHB children's residential placements regarding individual children attending • Design and implementation of behavioural interventions, within our pre-school, in children's home and school • Design and running of specialised parenting programmes for parents of children with Attention Deficit Disorder • Cognitive behaviour therapy for children suffering with anxiety disorders • Design and facilitation of 3 children's groups for children with Attention Deficit Disorder. • On going involvement with BOSS group. • Consultation with principles of 3 local primary schools in order to facilitate early referral of and treatment of emerging behaviour problems. Access to Service: This service caters for children and adolescents from early childhood to 16 years of age, who are experiencing behavioural, psychological, emotional or psychiatric difficulties. Catchment Area: The area covered by the clinic is: • Ballyfermot • Palmerstown • Chapelizod Lucan NORTHSIDE PSYCHOLOGY TEAM Referral System: (ADULT SERVICE) Referrals are taken from • Parents • G.P.'s • Schools • Community Care Referrers can write, phone or call in to the clinic. There is currently, on average a 6 week wait from time of referral to the first appointment offered for general referrals to INDEX the clinic, however waiting lists for services within the clinic are longer; waiting time for psychological assessments is 4 - 6 months. Classes of Records Held by Service: Phone Log Adult Mental Health Service Archive Files Psychological Services for Older Persons Case Waiting Lists Duty Lists Clinical Psychology Service to St. Brendan's Hospital Administration Records Patient Records Policy Legislation Documents Computer Records Rotadex Health & Safety Statement Contact for Further Informal ion: Clinical Psychologist Child & Family Centre, Ballyfermot Road, Beside Health Centre, Dublin 10. Tel: 6265676 PLEASE SEE APPENDIX 7.19 FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION GENERAL DESCRIPTION CLINICAL PSYCHOLOGY SERVICES TO ADULTS IN NORTH DUBLIN The Northside Psychology Team provide clinical psychology services to adults in north Dublin. These services fall under three headings: (l.l)Adult Mental Health Service (1.2)Psychological Services for the Older Persons, (North Dublin) (1.3)Clinical Psychology Service to St. Brendan's Hospital Each of these is described in detail below: Referral to the Clinical Psychology Service CLINICAL PSYCHOLOGY SERVICES TO ADULTS IN A referral to the Clinical Psychology service is usually made by General Practitioners, Psychiatrists and other health professionals. Clients can refer themselves directly to NORTH DUBLIN the service, following some discussion with a member of the team about the suitability of the service for their needs. Referral forms, including self-referral forms are available from the service. ADULT MENTAL HEALTH SERVICE The Clinical Psychology offices are based in the North Dublin Clinical Psychology General Description: Services. These offices are in the in the 'Nurses' Home' which is on Rathdown Road, off the North Circular Road. Some of the Clinical Psychologists on the team are located in Blanchardstown, Swords, Balbriggan and Finglas on certain days during This service consists of a team of Clinical Psychologists who provide a service to help the week. people with a wide range of difficulties. These difficulties include: • Depression As with all health board services this service is free to the public. • Stress and tension Classes of Records Held: • Anxiety, panic attacks, phobias and obsessions • Memory and attention problems • Eating problems Telephone Query Book • Sexual difficulties Client Case Notes • Difficulties coping with life events such as bereavement or divorce/marital Psychological Reports - on computer floppy disks and copy in case notes separation Index Cards • Problems arising from traumatic or disruptive experiences in childhood Policy Documents • Relationship difficulties Referral Forms Dictaphone Tapes Contact for Further Information: An information leaflet entitled "A brief guide to Clinical Psychology Services for Adults in North Dublin" is available from: Senior Clinical Psychologist, Adult Mental Health Speciality, North Dublin Clinical Psychology Service, The Nurses' Home, St. Brendan's Hospital, Rathdown Road, Dublin 7 Tel: 01 - 8380137/ 8387888. CLINICAL PSYCHOLOGY SERVICES TO ADULTS IN Audit data currently stored in paper format Day Book in which appointments, domiciliary visits are recorded NORTH DUBLIN Contact for Further Information: PSYCHOLOGICAL SERVICES FOR THE OLDER PERSONS IN NORTH DUBLIN An information leaflet entitled "A brief guide to Clinical Psychology Services for Adults in North Dublin" is available from: General Description: Senior Clinical Psychologist, Psychological Services for Older Persons, The North Dublin Clinical Psychology service provides psychological services for North Dublin Clinical Psychology Service, older people and their families and other carers. Comprehensive services are The Nurses' Home, provided, including neuropsychological assessment particularly for people who may Rathdown Road, Dublin 7 have dementia. If dementia is present a psychosocial intervention is offered which will assist in maintaining functioning and independence. Advice and support are also Tel: 8380137/8387888. available to carers of people with dementia. Services Provided: Older people who may have mental health problems such as anxiety, depression, difficulty in dealing with bereavement, physical ill health and adjustment to the various losses of old age are offered therapy and interventions on an individual, couple or family basis. Client Files Client Index Cards Referral Letters/forms Referral Letter book Telephone Messages Book of queries received by phone Computer records - floppy disk Policy Documents CLINICAL PSYCHOLOGY SERVICES TO ADULTS IN NORTH DUBLIN Classes of Records Held by the Service: Client Files CLINICAL PSYCHOLOGY SERVICES TO ST. BRENDAN'S Client Index Cards HOSPITAL Referral Forms Referral Records Telephone Query Records General Description/Services Provided: Telephone Message Records Computer Software containing: Client information including letters, reports, audit and psychometric data A Clinical Psychologist from the North Dublin Clinical Psychology Services offers a service to the patients of St. Brendan's hospital and those who reside in the hostels Audit data stores in paper format linked to the hospital. Notes from Ward Meetings Protocols relating to policies and procedures This service may take the form of individual work with patients or residents. This individual work involves seeing people for individual psychotherapy of a form most Contact for Further Information: suitable to the needs of the person at the time. Families or couples may also be seen as required. Senior Clinical Psychologist, The Clinical Psychologist may also see people for assessment either at the beginning St Brendan's Clinical Psychology Service, of or throughout their stay in the hospital. These assessments help understand the North Dublin Clinical Psychology Service, particular problems people are experiencing in order to help plan the best service for The Nurses' Home, Rathdown Road, Dublin 7 them during their stay in the hospital or hostels. Tel: 8380137/8387888. On a number of wards in the hospital the Clinical Psychologist joins the team of other professionals involved in the care of patients on these wards. These teams meet on a weekly basis to review the progress and explore the further needs of patients. In the coming years the Clinical Psychologist will also contribute to the overall planning, delivery and evaluation of the service offered by the hospital and hostels. As the existing hospital will be closing over coming years the Clinical Psychology service will provide input in matters relating to the closure of the hospital and the planing of new servicesservices. Access to Service: 7.19 SOUTHSIDE PSYCHOLOGY TEAM (ADULT SERVICE) INDEX Baggot St. Community Hospital - Psychological Services(Adult) Stroke Rehabilitation Service St. Loman's Hospital Co. Kildare Co. Wicklow The Central Mental Hospital St. Vincent's Hospital, Elm Park, D.4. - Psychiatry of Old Age « uiiM n¥ STAFF TO CONTACT PLEASE SEE APPENDIX 7.19 IN FRONT COVERMFOR£JMES Of FOR FURTHER INFORMATION CLINICAL PSYCHOLOGY SERVICES TO ADULTS IN SOUTH DUBLIN BAGGOT STREET COMMUNITY HOSPITAL: ADULT PSYCHOLOGICAL SERVICES General Description/Services Provided: The South Dublin Clinical Psychology service provides psychological services for older people and their families and other carers. These services include: • Assessment and treatment of a range of problems such as anxiety, panic disorders, depression, psycho sexual problems, stress and post-traumatic stress, and the effects of abuse in childhood. • Psychological assessment of cognitive functioning, neurological problems and personality using psychometric tests. Access to Service: Referrals are made to multidisciplinary team from G.P.'s or Hospital Consultants. At present there are no direct referrals to clinical psychology alone. Classes of Records Held by this Service: Patient Records - Psychology Computer Records (including database) Policy/Legislation Documents Case Waiting Lists Management Reports Administration Reports Contact for Further Information: Further information is available through the Senior Psychologist or other team members. Senior Clinical Psychologist, South Dublin Clinical Psychology Service, Psychology Department, Baggot Street Community Hospital, Dublin 4. Tel: 01-6815777 CLINICAL PSYCHOLOGY SERVICES TO ADULTS IN CLINICAL PSYCHOLOGY SERVICES TO ADULTS IN SOUTH DUBLIN SOUTH DUBLIN BAGGOT STREET COMMUNITY HOSPITAL: STROKE ST. LOMAN'S HOSPITAL REHABILITATION General Description: General Description: The South Dublin Clinical Psychology service provides services for adults living in The South Dublin Clinical Psychology service provides a stroke rehabilitation service the Crumlin, Drimnagh, Ballyfermot, Lucan, Templeogue and Walkinstown Areas in in Baggot St. Community Hospital. St Loman's Hospital. Services Provided: Services Provided: These services include: Problems dealt with include: Assessment and treatment of a range of problems such as Depression; Cognitive • Assessment and treatment of a range of problems such as anxiety, panic disorder, Assessment, Anxiety, Carer Stress, Problems with coping with strokes depression, psychosexual problems, stress and post-traumatic stress, and the effects of abuse in childhood. Problems listed above are the presenting problems clients have at referral. In many • Psychological assessment of cognitive functioning, neurological problems and cases the problems prove multifaceted and intervention focuses on more than just the personality using psychometric tests. primary problem. Access to Service: Access to Service: Referrals must be made through Eastern Health Board psychiatric and other services Referrals are made to multidisciplinary team from G.P.'s or Hospital Consultants. At only. present there are no direct referrals to clinical psychology alone. Classes of Records Held by the Service: Classes of Records HELD: Client Records - Psychology Patient Records - psychology Policy/Legislation Documents Computer Records Case Waiting Lists Management Records Archive Files Administration Records Administration Records Waiting List Contact for Further Information: Contact for Further Information; Senior Clinical Psychologist, An mfonnation leaflet is available through the Senior Psychologist or other team St. Loman's Hospital, Palmerstown, Senior Clinical Psychologist, Dublin 20. South Dublin Clinical Psychology Service Psychology Department, Tel: 01 - 6264077 Baggot Street Community Hospital Dublin 4. Tel: 01-6815777 CLINICAL PSYCHOLOGY SERVICES TO ADULTS IN CLINICAL PSYCHOLOGY SERVICES TO KILDARE AREA CHILDREN & ADULTS IN WICKLOW AREA General Description: General Description: The South Dublin Clinical Psychology service provides services for adults living in the Kildare Area. This service is based in "Tuas Nua", Kildare Town. The South Dublin Clinical Psychology service provides services for children and adults living in the Wicklow Area. This service is based in Eastern Health Board Services Provided: Health Centre, Glenside Road, Wicklow. Problems dealt with include: Services Provided: • Assessment and treatment of a range of problems such as anxiety, panic disorder, Problems dealt with include: depression, psychosexual problems, stress and post-traumatic stress, and the effects of abuse in childhood. • Assessment and treatment of a range of problems such as anxiety, panic disorder, • Psychological assessment of cognitive functioning, neurological problems and depression, psychosexual problems, stress and post-traumatic stress, and the personality using psychometric tests. effects of abuse in childhood. • Psychological assessment of cognitive functioning, neurological problems and Access to Service: personality using psychometric tests. • Service to Community Care (child psychology and learning problems) All Adults living in Co. Kildare can avail of this service. Referrals must be from the Eastern Health Board Psychiatric services, Eastern Health Board Professionals and local G.P.'s. Access to Service: Classes of Records Held: Adults living in Wicklow and children referred through the Community Care services. Client Records - Psychology Referrals must be through Eastern Health Board professionals, adult psychiatric Policy/Legislation Documents services and Community Care services. Case Waiting Lists Archive Files Classes of Records Held by the Service: Administration Records Client Records - Psychology Contact for Further Information: Policy/Legislation Documents Case Waiting Lists Archive Files Senior Clinical Psychologist, Administration Records Kildare Psychological Services (Adult), 4Tuas Nua", Contact for Further Information: Kildare Town, Co. Kildare. Tel: 045 - 821220 or 045 - 897221 Senior Clinical Psychologist, Wicklow Psychological Services (Children &Adult), EHB Health Centre, Glenside Road, Wicklow. Tel: 0404-68400/61143 Fax:0404-69044 CLINICAL PSYCHOLOGY SERVICES TO PSYCHOLOGY SERVICES ADULTS IN SOUTH DUBLIN PSYCHIATRY OF OLD AGE - ST VINCENT'S HOSPTIAL CENTRAL MENTAL HOSPITAL General Description: General Description: The South Dublin Clinical Psychology team provides services in connection with The South Dublin Clinical Psychology service provides assessment and treatment for Psychiatry of Old Age in the Dept. of Psychiatry of Old Age, Carew House, St. a range of problems for persons referred by the Central Mental Hospital, Dundrum. Vincent's Hospital, Elm Park, Dublin 4. Services Provided: Services Provided: Problems dealt with include: Problems dealt with include: Behaviour Problems and Dementia; Depression; Anxiety; Cognitive/Neuropsychological opinion/assessment; Obsessive Compulsive • Assessment and treatment of a range of problems such as anxiety, panic disorder, Disorder; Behaviour Intervention Programme (non-dementia); PTSD; Management of depression, psychosexual problems, stress and post-traumatic stress, and the effects of abuse in childhood. Problems in Elderly relative • Psychological assessment of cognitive functioning, neurological problems and Problems listed are the presenting problems clients have at referral. In many cases the personality using psychometric tests. problems prove multifaceted and intervention focuses on more than just the pnmary problem. Access to Service: Access to Service: HoSalCo^lyChieVe ***** ^ *" ^^ thr°Ugh referral * the Central Mental Referrals to the multidisciplinary team are made through G.P.'s or Hospital Consultants. At present there are no direct referrals to Clinical Psychology alone. Classes of Records HPIH by the ServW- Client Records - Psychology Classes of Records Held: Policy/Legislation Documents Case Waiting Lists Patient Records - psychology Archive Files Computer Records Administration Records Management Records Administration Records Waiting List Contact for Further Tnfnrma^.n. Contact for Further Information: Senior Clinical Psychologist, Dept. of Psychiatry of Old Age, Carew House, St. Vincent's Hospital, Elm Park Dublin 4.' Tel: 01 - 2094245 / 2694533 PSYCHOLOGY SERVICE PSYCHOLOGY SERVICE FOR BOSNIAN PROGRAMME REFUGEES PARENTING SKILLS UNIT General Description: General Description/Services Provided: The service provides psychological support and/or intervention for Bosnian Programme Refugees The Parenting Skills Unit of the Department of Psychology provides community based parenting skills courses first devised in 1981. The programme was designed not only to teach basic behaviour modification principles but also a range of self Services Provided Include: management skills (e.g. quick relaxation skills, skills to increase confidence and coping skills) pertaining to parents' personal psychological well being. The primary • Evaluation of the mental health of individual refugees who are in need of objectives of the programme are to promote good mental health in parents and their psychological intervention. children, to develop community alliances and good support systems for families. • Consultation to the staff of the reception centre and refugee agency as required. • Development and implementation of training modules for staff involved with Access to Service: refugee work. • Selection and training of Serbo-Croat speakers already resident in Ireland as Parents are self-selecting and usually hear about the course by word of mouth. outreach workers and counsellors. Groups are run in local community centres, church halls, youth centres and schools. The target group is parents (predominately mothers) of young children. There are on Access to Service: average 12 parents in each group. The course is provided by the Eastern Health Board and the programme is run in eight centres in the greater Dublin and Kildare All Bosnian Programme Refugees resident in Ireland are eligible for the service, areas. which is free of charge. Referral sources include G.P's, the Refugee Agency and self- referral. Classes of Records Held bv the Service; Classes of Records Held bv the Service: Client Records (Demographic prepost questionnaires) Computer Records (Demographic prepost questionnaires) Patient Records - psychology Waiting Lists (Names & phone numbers) Policy/Legislation Documents Administrative Records Case Waiting List Archive Files Contact for Further Information: Administration Records Register Manager, Contact for Further Information: Parenting Skills Unit, Psychology Department, Eastern Health Board, Senior Clinical Psychologist, Rathdown Road, Refugee Service, Dublin 7. Tel: 01 - 8385844 ext 586 Psychology Department, Fax: 01 - 8680166 Eastern Health Board, P.O. Box 418, Dublin 7. Tel: 01 - 8385844 Fax: 01-8680166 PSYCHOLOGY SERVICES 7.20 LARAGH COUNSELLING SERVICE FOR ADULTS WHO HAVE BEEN SEXUALLY ABUSED IN CHILDHOOD LEARNING DISABILITIES TEAM INDEX General Description: The Psychology service is currently based at St. Ita's Hospital, Portrane. It forms one part of a multidisciplinary team, involved in the planning and development of a comprehensive, community based day and residential service, for people with a learning disability, resident in the North Dublin area. LARAGH COUNSELLING SERVICE FOR ADULTS WHO HAVE BEEN SEXUALLY ABUSED IN CHILDHOOD Services provided include: • Assessments and reports, to identify individual and group needs • Programme planning and monitoring • Implementing programmes, e.g. therapy, resettlement • Support to Staff and families in programme development and implementation (with particular reference to challenging behaviour) • Training - staff, families, volunteers. • Service development, guided by research and best practice. Access to Service: The service is available free of charge to all people with a learning disability, resident in the North Dublin area (Community Care Areas 6,7 and 8). Individuals may be referred by other services, doctors, and family members or by themselves. Classes of Records Held: Client Files - Psychology Policy/Legislation Documents Administration Records Management Report/Minutes of Meetings Contact for Further Information: Clinical Psychologist, St. Ita's Hospital. Portrane. Donabatc. Co. Dublin. Tci: 01 . 8435337 **M*M SEE APPENDIX 7.20 IN FRONT COVER FOR NAMES OF STAFF FOR FURTHER INFORMATION LARAGH COUNSELLING SERVICE FOR ADULTS WHO HAVE BEEN SEXUALLY ABUSED IN CHILDHOOD Description/Services Provided: LARAGH Counselling Service offers an extensive therapeutic service to adults, male and female, who have been sexually abused in childhood. Clients can be seen individually or in a group setting. LARAGH also provides training, supervision and consultancy to other services who in their line of work are likely to encounter members of this clientele. Access to Service; The Headquarters of the service are in 140, St. Lawrence's Road, Clontarf, Dublin 3. Tel: 8335044. All referrals need to be directed to the Headquarters in Clontarf, but clients can also be seen in either Park House, North Circular Road, Dublin 7, or in 66, Old Bawn Road, Tallaght. The service is open Monday to Friday from 9.00 am to 5.00 pm, and also operates on Tuesday evening from 5 pm to 7 pm in Clontarf. Classes of Records; Clients Personal Files Financial Records Policy Documents Health & Safety Statement Personnel Records Contact Names & Addresses; Access to these records may be sought by contacting: Director of Services, LARAGH Counselling 140 St. Lawrences Road, Clontarf, Dublin 3. Tel: 01 - 8335044 7.21 SOCIAL DEVELOPMENT INDEX SOCIAL DEVELOPMENT PLEASE SEE APPENDIX 7.21 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION SOCIAL DEVELOPMENT General Description: The objectives of the Social Development function of the Eastern Health Board are to build strong links between our Board and the local Partnerships to facilitate the delivery of services of excellence that respond to the needs of communities and result in health and social gain in partnership areas. There are 19 local area partnerships in the Eastern Health Board region and our Board has representatives on each partnership. The Social Development function within the Eastern Health Board is under the control and direction of the Programme Manager for Health Promotion, Mental Health, Addiction and Social Development and is managed by a Local Area Development Co ordinator. ORGANISATIONAL CHART Programme Manager Local Area Development Coordinator 19 Representatives on Local Area Partnerships Services Provided; • Co-ordination of health response to integrated area plans of local authorities. • Evaluation of effectiveness. • Participation in statutory forum in each partnership area. • Creating supportive environment for statutory and voluntary effort. • Supporting inter-programme and inter-disciplinary activity. • Facilitating change and communication. • Assisting Local Drugs Task Forces. Contact Names & Addresses; Co-operation Fingal Wicklow Representative Arklow Representative Representative Area Administrator, PEHO, Local Area Development Co CURAM, Community Care Area 10, Community Care Area 10, ordinator, Town Mall, Glenside Rd, Glenside Road, 15 City Gate, Swords, Co. Wicklow. Co. Wicklow. St. Augustine Street, Co. Dublin. Tel: 0404 68968 Tel: 0404 68968 Dublin 8. Tel: 8403391 Tel: 6707987 Blanchardstown Lucan Representative Inner City Representative Ballymun Representative Finglas/Cabra Representative Community Care Area 5, National Drugs Strategy Area Administrator, Representative Team Leader, Cherry Orchard Hospital, Team, Community Care Area 7, Area Administrator, Social Work, Dublin 10. 4-5 Harcourt Road, Aras Daimhin, Community Care Area 6. Roselawn Health Centre, Tel: 6282286 Dublin 2. Croke Park, Rathdown Road, Dublin 15. Tel: 4754119 Jones Road, Dublin 7. Tel: 8209550 Dublin 7. Tel: 8680444 Tel: 8552000 Ballyfermot Representative Canal Communities KWCP Representative PEHO, Representative Head Social Worker, Ormond House, A/Head Social Worker, Ormond Quay, Community Care Area 4. Community Care Area 5, Old County Road, Dublin 7. Cherry Orchard Hospital, Tel: 8735199 Dublin 12. Dublin 10. Tel: 4542511 Tel: 6268101 Clondalkin Representative A/Director, Tallaght Representative Southside Representati* Area Administrator, Community Care Area 1 Community Care Area 5, Community Care Area 4, Cherry Orchard Hospital, Tivoli Road, Old County Road, Dublin 10. Dun Laoghaire, Dublin 12. Tel: 6268101 Co. Dublin. Tel: 4542511 Tel: 2802566 OAK & ASK Representative Supt. Community Welfare CESL Representative Social Worker, Officer, Community Care Area 9, Community Welfare Community Care Area 10, Popular House, Officer, Glenside, Poplar Square, Clonskeagh Health Cetr Co. Wicklow. Clonskeagh, Naas, Tel: 0404 68968 Co. K i ld are Dublin 14. Tel: 045 876001 Tel: 4903237 7.22 WOMENS HEALTH SERVICES INDEX Womens Health Services. Pregnancy Counselling. Homebirth Grants. Womens Health Within Aids/Drugs Service. Maternity Services. Family Planning/ Women's Health Clinics. Teenage Health Initiative. PLEASE SEE APPENDIX 7.22 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION. WQMENS HEALTH SERVICE General Description; The aim of the Women's Health Service, in line with the objectives of the National Plan for Women's Health, is to maximise the health and social gain of Irish Women, to create a woman friendly health service and to increase consultation and representation of women in the health service. Services Provided; Publication of information documents Information documents Information documents are available from the Board in relation to Women' Health. They are: Black and White Guide to Periods Black and White Guide to Contraception Black and White Guide to Antenatal Care Women's Health - Contraception Choices Pregnancy - What you should know Advice - Where to go Cancer - What to look for. Side by Side - A Disability Awareness Guide for General Practitioners These publications are available from Women's Health Unit, or Customer Services, Dr Steeven's Hospital, Dublin 8, or from your local health centre. Information booklets are free of charge. Classes of Records; Administration Records Financial Records Policy Documents Contact Names & Addresses; A/Senior Executive Officer Women's Health, Eastern Health Board, Dr. Steevens Hospital, Dublin 8. Tel: 01 - 6790700 PREGNANCY COUNSELLING HOMEBIRTH GRANTS General Description: General Description; Homebirth grants of £600 are paid to mothers who opt for home confinements and Pregnancy Counselling services are provided on behalf of the Board by a number of who engage the services of private midwives. organisations viz. Cherish, Cura, Irish Family Planning Association, Life, Pact and Well Woman. Access to Service: If you wish to apply for this grant, you should forward the invoice received from your midwife, together with a copy of the baby's birth certificate, to the Women's Health Access to Service: Co-ordinator, Dr Steeven's Hospital, Dublin 8. Tel: 6790700 Classes of Records; Cherish, Cura, Irish Family Planning 2 Lower Pembroke Street, Administration Records Dublin 2. 30 South Anne Street, Association Headquarters, Dublin 2. Financial Records 5/7 Cathal Brugha Street, Dublin 1. Contact Names & Addresses; Tel: 01 -6629212 Tel- 01- 671Q598 A/Senior Executive Officer Life, Tel: 01 - 8727088 Pact, Women's Health, 29 - 30 Dame Street, Well Woman Centre, Eastern Health Board, Dublin 2. 15BelgraveRoad, Headquarters, Rathmines, Dr. Steevens Hospital, Dublin 6. 73 Lower Leeson Street, Dublin 8. Tel: 01 - 6352126 Tel: 01 - 6790694 or Dublin 2. 1850 281281 Tel: 01-4976788 Tel: 01 - 6789204 Classes of Records; Clients personal records Contact Names & Addresses: Access to these records may be sought by contacting: A/Senior Executive Officer Women's Health, Eastern Health Board, Dr. Steevens Hospital, Dublin 8. Tel: 01 - 6790700 WOMENS' HEALTH PROJECT WITHIN AIDS/DRUGS SERVICE MATERNITY SERVICES Brief Description; General Description; The aim of the Women's Health Project is to provide a health and support service for women working in all areas of prostitution. The objective in the provision of Maternity Services is to ensure that all women have access to medical care in respect of pregnancy and childbirth and to ensure that no woman is unable Services Provided; to avail of such services on the grounds of inability to pay. In addition to Inpatient and Outpatient services which are available in Maternity Hospitals or Cervical smear tests Maternity Units at General Hospitals the following Community Maternity Services are Counselling available: Advice Family planning 1. Combined Care Scheme, Outreach 2. Maternity Cash Grant, Drop-in 3. Home Birth Scheme. Access to Services; Services Provided; The service is free of charge. The drop-in clinic is located at 19 Haddington Road, Dublin 4 and no appointment is necessary. Information regarding the service is available at the above address Monday to Friday, 9.00 a.m. - 5.00 p.m. and Thursday 1). Provision of medical care, without charge, in respect of maternity. night 8.30 p.m. to 10.30 p.m. 2). Payment of grant to eligible persons. Classes Of Records; 3). Financial contribution towards the cost of home birth. Client Policy/Procedures 4). Maternity Pack Contact Names & Locations; Access to Services; Senior Outreach Worker, Baggot Street Hospital, D. 4. Tel: 6681577 1- Combined Care Scheme. Provides Antenatal and Postnatal care for women through their General Practitioner and a Maternity Hospital. Submit a completed application form to: Dublin - North City & County: • Maternity Section, Eastern Health Board, Community Care Area 6, Rathdown Road, Dublin 7. Dublin - South City & County: • Maternity Section, Eastern Health Board, Community Care Area 3, Carnegie Centre, 21-25 Lord Edward Street, Dublin 2. Kildare Area: • Maternity Section, Community Care offices, Poplar house, Naas, Co. Kildare. Wicklow Area: • Maternity Section, Community Care Offices, Glenside road, Wicklow. Application forms are available from your local Community Care office, or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. Contact for further information: 2. Maternity Cash Grant. A cash grant is payable to medical card holders. COMMUNITY CARE AREA 1 COMMUNITY CARE AREA 2 COMMUNITY CARE AREA 3 COMMUNITY CARE AREA 4 Submit a completed application form to your local Community Care office. Administrator Administrator Administrator Administrator Community Care Office Community Care Office Carnegie Centre Health Centre Application forms are available from: Tivoli Road Vergemount Hall Lord Edward Street Old County Road Dun Laoghaire Dublin 6 Dublin 2 Dublin 12 Your Maternity Hospital, or Tel 2843579 Tel 2698222 Tel 6792611 Tel 4542511 Your local Community Care office, or Customer Services Dept., Dr. Steevens Hospital, Dublin 8. 3. Home Birth Scheme. COMMUNITY CARE AREA 5 COMMUNITY CARE AREA 6 COMMUNITY CARE AREA 7 COMMUNITY CARE AREA 8 Administrator Administrator Administrator Administrator a) Financial Contribution. The Lodge Community Care Office Aras Daimhin Cromcasde Road Cherry Orchard Rathdown Road Croke Park Coolock Submit a copy of the receipt obtained from the Midwife and a copy of the birth certificate to: Ballyfermot, D. 10 Dublin 7 Jones's Road, Dublin 3. Dublin 5 Tel 6268101 Tel 8680444 Tel 8552000 Tel 8476122 Women's Health Dept., Community Services, Dr. Steevens Hospital, Dublin 8. COMMUNITY CARE AREA 9 COMMUNITY CARE AREA 10 b) Maternity Pack. Asst. Administrator Administrator In Respect of Home Births. Poplar House Community Care Office Submit a prescription from your General Practitioner or Midwife to: Poplar Square, Glenside Road Naas Wicklow Dublin - North City & County: Co. Kildare Tel 0404-68400 Tel 045-876001 • Matemity Section, Eastern Health Board, Community Care Area 6, Rathdown Road, Dublin 7. Dublin - South City & County: • Maternity Section, Eastern Health Board, Community Care Area 3, Carnegie Centre, 21-25 Lord Edward Street, Dublin 2. Kildare Area: • Maternity Section, Community Care offices, Poplar house, Naas, Co. Kildare. Wicklow Area: • Maternity Section, Community Care Offices, Glenside road, Wicklow. Classes of Records: Client records, Financial records. TEENAGE HEALTH 1NITIA TIVE General Description: Teenage Health Initiative was established in November 1996. Following the consultative process on women's health in the region teenage pregnancy was identified as a health issue of concern to the women of the region. The ultimate objective of the initiative is to reduce the number of teenage pregnancies in the Eastern Health Board region. To achieve this outcome programmes are designed which will develop self esteem; communication skills; decision making; positive knowledge of conception, contraception and sexual health and sexuality among the young people concerned. The programme is co-ordinated by the Teenage Health Co 1). ordinator 2). The target group for the programmes are early school leavers who are attending second level education in organisations such as Youthreach, Youthstart, and other similar programmes. Also included for such programmes are after school groups, Well Woman Centre, Neighbourhood Youth Projects and family resource agencies. Irish Family Planning Association, Northside Shopping Centre, The Square, Coolock, Contact for Further Information: Tallaght, Dublin 5. Dublin 24. Teenage Health Co-ordinator, Tel: 01-8484511 Dr Steevens' Hospital, Tel: 01 - 4597685 Dublin 8. Tel. 679 0700 7.23 CORPORATE SERVICES INDEX Chief Executive Officers' Office Personnel Department Finance Department (incl. Materials Management) Management Services Customer Services Estate Management Communications Department Technical Services Department Department of Public Health PLEASE SEE APPENDIX 7.23 IN FRONT COVER FOR NAMES OF STAFF TO CONTACT FOR FURTHER INFORMATION. CHIEF EXECUTIVE OFFICER'S DEPARTMENT Chief Executive Officer: Mr. PJ. Fitzpatrick General Description: The Chief Executive Officer implements the policy of the Board. He is responsible for implementation of the Board's Service Plan and for ensuring that the annual expenditure does not exceed the allocation from the Minister for Health and Children. In addition, he has statutory responsibility to determine the eligibility of individuals for health services, and for the appointment, supervision and remuneration of staff. Services Provided: The functions of the Department are: Administrative and secretarial assistance to the Chief Executive Officer (CEO) and to the Chairman and members of the Board. Access to Services: The Board's corporate headquarters at Dr. Steevens' Hospital, Dublin 8 are open to the public from 9.00 a.m. to 1.00pm and 2.00pm to 5.00 p.m., Monday - Friday (excluding public holidays). Any person wishing to make an enquiry may do so at Reception and will be assisted by one of the staff members of this Department who will advise them of the procedures to be followed. Classes of Records: Administrative • Corporate Strategy & Structure • Corporate Management • Membership of Board • Standing Committees of Board • Rules & Regulations for election of members • Financial Records Legal • Legal opinions regarding Board business Minutes of Meetings • Board meetings • CEO Group • Department of Health and Children Reports/Miscellaneous Information • Reports compiled for Board meetings, Department of Health and Children • Annual Report • Replies to Parliamentary Questions • Replies to representations from political representatives • Articles/publications PERSONNEL DEPARTMENT Contact for further information: The Personnel Department, through effective personnel and human resource Senior Administrative Officer, Assistant Section Officer, Dr. Steevens' Hospital, Dr. Steevens' Hospital, Dublin 8. Dublin 8. management policies and procedures and through advice and assistance to line Phone: 01-6790700 Phone: 01-6790700 managers promotes good staff relations and development so that staff may achieve Fax: 01-6790790 Fax: 01-6790790 their full potential. The following also have a reporting relationship to the Personnel Officer - Staff Health, Safety and Welfare Section and the Regional Library and Information Service. Structure of Personnel Department: Recruitment General Administration Industrial Relations Staff Training and Development Superannuation Staff Health, Safety and Welfare Department Regional Library and Information Service Services Provided: RECRUITMENT SECTION The principal services provided by this department include: General Description: • Selection and Recruitment of staff • Maintenance of all information on Computerised Recruitment System • Up-dating of qualifications and job descriptions • Recruitment of temporary clerical staff • Issuing of contracts for temporary clerical staff This Section deals with the selection and recruitment of permanent staff for • Dealing with queries from general public and other departments appointment to a broad range of posts within the health board. The main recruitment • Liasing with Department of Health and other agencies areas are the medical, nursing, paramedical, dental and administration fields. The Section also deals with queries from the general public and other departments, as well as liasing with the Department of Health and other agencies. In addition, the Section is also responsible for recruiting temporary clerical staff and issuing of Access To Services: contracts to them. It also ensures that up-to-date qualifications and job descriptions are maintained , as well as recording all information on the Computerised Recruitment System. Information can be accessed from the Recruitment Section in the following ways: S In person S By telephone Structure of the Department: S By post S By fax ^ By e-mail Personnel Office • From information provided in publications • From details provided in particulars of office, qualifications and job descriptions Recruitment Office Classes Of Records Available: • Advertising file Grade VI Officer • Job Descriptions file • Particulars of Office file • Qualifications file Grade V Officer • Competition files containing the following records:- Copy of advertisement Particulars of office, qualifications and job description of post Grade IV Interview Board members Statistical Record Application forms Any further correspondence from applicant* Correspondence from Recruitment Section Marking schemes for interview Signature sheets for applicants attending interview Contact Name: Results of competition Grade VI • Individual personal files containing the following records: Recruitment Section Personnel Department Particulars of office, qualifications and job description of post Dr Steevens' Hospital Application form Dublin 8 Any further correspondence from applicants Correspondence from Recruitment Section Tel: 01 6352517 References Fax: 01 6710554 Results of medical examination Garda Clearance Copies of original certificates Details of previous service • Computerised Recruitment System data including the following: Personal details on each applicant i.e. name, address, date of birth, age, sex, place of birth and qualifications Referees Results of competitions Update of progress of competition Interview board members Statistical information • Cyborg System data including the following: Personal details on each person appointed i.e. name, address, date of birth, sex, details of appointment and location. • Record of all appointment orders forwarded to Finance Department • Enquiries from public representatives • Record of application forms requested and sent • Personnel Accounts • Ordering of stationary file • Record of all competitions in progress • General Correspondence file on matters connected with the Section GENERAL ADMINISTRATION SECTION non-officer appointments; Maternity leave; Adoptive leave; Medical Indemnity Scheme; Resignations; Retirements; Employment Control/Census; Verification of Service; Extension of Sick Pay for Non-Officers; LAC References and Delegations. General Description; Up-dating the following on the CYBORG system:- staff Acting in a higher capacity; Job Sharing Approvals and extensions and Special Leave without Pay. This Section provides a Personnel Administration Service to the Board. Personal files for permanent officers and N.C.H.D.s in the Psychiatric Service are maintained in this Section. Files for General N.C.H.D.S, non-officers and temporary officers are Access To Services: retained at local level. Employment records of all staff are held on the CYBORG Personnel Administration System, which in turn is linked to the Unipay System in our Information can be accessed in the following ways:- Finance Department. S Telephone S Post Structure of the Department: S Fax S In person Personnel Officer Classes of Records Available; • Personal files for permanent officers • Personal files for NCHDs in the Psychiatric Service • Register of Senior Executive Officer Decisions Grade VI Officer • Computerised employment records of all employees Grade V Officer Contact Name; 1 Grade VI General Administration Section Personnel Department Grade IV Eastern Health Board Dr. Steevens' Hospital Dublin 8 Tel. 01 - 6352212 Services Provided; Fax. 01 -6710554 SSSSSSi'r: HPPOiMeeS: Pr°ba,ionS; Increme"* Career Breaks; •i-i pay (including work with APSO); Secondments: Long term ftarvirps Provided; INDUSTRIAL RELATIONS SECTION Advice and assistance to line managers Training of line managers Advice on labour legislation Response to queries General Description; Negotiations with representative organisations The objective of the Industrial Relations Section is to create, maintain and develop Documentation of agreements/terms and condition good working relationships among all staff through consultation with staff directly Application of agreements and entitlements and through negotiation with their representatives. The services provided range from advice and assistance to line management to response to once off queries from staff and the handling of specific individual and collective claims through formal Access To Services; negotiations. In addition, it disseminates revisions in salaries; wages; sessional rates and allowances to all programmes and functions. • Telephone contact • Written communication STRUCTURE OF THE SECTION: • Caltag in person to the offiee (by prior appointment) Personnel Officer Classes ofRecords Available: • Claim Files Employee Relations Manager • Circulars/Guidelines - Department of Health • Circulars/Guidelines - Health Serv.ce Employers Ageney • Legislation Grade VII Contact Name; Employee Relations Manager Industrial Relations Section Personnel Department Dr. Steevens' Hospital Grade VI Officer Dublin 8 Tel. 01 - 6352212 Fax 01 -6710554 Grade V Officer Grade IV STAFF TRAINING AND DEVELOPMENT SECTION General Description: The Staff Training and Development Section is located within the Board's corporate personnel function. It has five members of staff headed by the Training Officer. Structure of the Section: Personnel Officer Training Officer Grade V Officer Grade IV 551 Contact Name and Address: SUPERANNUATION SECTION Training Officer, Staff Training and Development Section, Personnel Department, Dr. Steevens' Hospital, Dublin 8. General Description; Tel: 01 - 6352230 Section provides for the calculation of benefits of staff who are The Superannuation rettrmg"^ !SX with regard to entitlements, options about prev.ous service and costing of same. STRUCTURE OF THE SECTION: Personnel Officer Grade VI Officer Grade V Officer Grade IV 553 Access To Services; STAFF HEALTH. SAFETY & WELFARE DEPARTMENT S Verbal or written contact / Visit the office in Dr. Steevens' Hospital S Pre-retirement Course General Description; Follow up is usually by written correspondence. This Department reports to the Personnel Officer. Its aim is to develop and monitor the implementation of the Board's Safety Management Programme with a view to ensuring that the employees health and safety is not adversely affected by their work Classes of Records Available; or their work affected by their health. The Department comprises three distinct and independent Section:- • Pension files (A) OCCUPATIONAL HEALTH UNIT • Preserved Benefit file • Legislation & circular letter files (B) SAFETY UNIT • Orders (C) STAFF COUNSELLING & INFORMATION SERVICE Contact Name; STRUCTURE OF THE SECTION:- Grade VI Superannuation Section Personnel Department Dr. Steevens' Hospital Dublin 8 Tel. 01 -6352212 Fax 01 -6710554 Safety Unit REGIONAL LIBRARY AND INFORMATION SERVICE • Safety audits in all the Board's workplaces • Provides advice to management and staff on employee safety issues. Staff Counselling & Information Service General Description; This section has recently been set up to plan and co-ordinate a Regional Library and • Counselling, advice and support services for all employees and comprehensive Information Service for the staff of the Eastern Health Board. information on welfare entitlements. STRUCTURE OF THE DEPARTMENT Access To Services; Personnel Officer Verbal or written contact Calling in person to the office concerned (by appointment) Training Officer Classes of Records Available; • Personal medical records • Personal counselling records • Records of safety audits and inspections Regional Librarian • Safety training records Contact Names: Health & Safety Co-ordinator- Tel 6352783 Occupational Health Nurse - Tel.6352786 Staff Counsellor - Tel.6352787 Eastern Health Board Dr. Steevens' Hospital Dublin 8. 557 Contact Name; Regional Librarian FINANCE DEPARTMENT Dr. Steevens' Hospital Dublin 8 Tel: 01-6352557 General Description Fax: 01-6710554 The Finance Department functions include: • Budget preparation in conjunction with service managers • Budgetary control and reporting • Provision of financial and management information to Management, the Board and the Department of Health and Children • Payment of staff salaries/wages and statutory & non-statutory deductions • Processing payments in respect of suppliers, expense creditors, grants/allowances • Management of cash and liquidity • Internal Audit service • Production of Annual Financial Statements • Provision of financial information and advice to support the planning, management and delivery of services Services provided: • Payroll Section is responsible for the payment of all salaries, wages and pensions. • Accounts Payable processes payments for trade, expense and other creditors. It also has responsibility for processing tax clearance certificates and withholding tax payments. • Payments Section is responsible for the general administration of all Health Board payments. • Bank Control Section performs bank reconciliation and make validations against Payments issued by the Board • Accounts Receivable Section is responsible for all the receipts of the Board. • Financial Accounts Section is responsible for cash and liquidity management, and the production of the Annual Financial Statements in compliance with the accounting standards and policies of the Department of Health and Children. • Budgetary Control provides information to support planning, assist in the establishment of budgets for services, monitor expenditure and preparation of management reports. 559 • Internal Audit provides an independent appraisal of activities as a service to the Board in order to ensure that adequate controls are in operation and facilitate compliance with statutory obligations and regulations. MATERIALS MANAGEMENT FUNCTION Access To Services General Description The Materials Management function is responsible for procuring goods and services for • Access is provided to Payroll data for staff, former staff and pensioners. the Eastern Health Board in accordance with EU Public Procurement Directives, State Body Guidelines and internal procedures. • Information is made available to creditors, contractors and recipients of allowances by Accounts Payable Section in respect of account details. The responsibility for the function lies with the Regional Materials Manager. Central Purchasing and Customer Service Departments are based in Cherry Orchard Hospital and • The public have access to the published Annual Financial Statements of the the Central Warehouse is at Unit 38, Cherry Orchard Industrial Estate, Ballyfermot, Board. Dublin 10. The role of the function is to: [a]. Establish and maintain policies and procedures ensuring compliance with national and EU regulations and establish user groups where appropriate. Classes Of Records [b]. Co-ordinate and control all the Board's tendering and contracting requirements by extending procurement skills to all areas of non-pay Payroll input sheets, tax free allowance certificates, deduction mandates and payover expenditure involving the purchase of goods or services. details, payroll advice notes; bank statements, invoices, tax clearance certificates, withholding tax deduction details, VAT returns. [c]. Engage in performance monitoring of all key elements of materials management. [d]. Provide a customer-orientated purchasing and supply service to Contact For Further Information users. Grade VI, [e]. Develop appropriate stock management practices and procedures. Financial Accountants' Office, Dr. Steevens' Hospital, Dublin, 8. Services Provided Telephone: 6790700 Ext. 2289 Fax: 6710580 • Purchasing, storage and distribution of goods and services. Senior Executive Officer, Budgetary Control Section, • Sourcing supplies. Dr. Steevens* Hospital, Dublin, 8. • Development of functional specification in conjunction with Key User Departments. Telephone: 6790700 Ext. 2290 Fax: 6710580 • Advertising contracts. • Issuing tenders and tender evaluation. Agreeing commercial terms with suppliers. Services Provided CUSTOMER SERVICES DEPARTMENT The services provided by the department are as follows: Information Technology Strategic Planning which includes the development, implementation and monitoring of the Board's I.T. Strategy in General Description: support of its service objectives. The Board's I.T. Steering Group meets quarterly to review progress on implementations. The Customer Services Department, located in the Board's Headquarters at Dr. Procurement and Implementation of Information Technology in co Steevens' Hospital , clients with up-to-date, clear, accurate and detailed information operation with Board staff, including the provision of office technology, and advice on the full range of health and personal social services entitlements communications networks, computing equipment and support services. provided by the Eastern Health Board and how to avail of them. The Department also provides information on eligibility criteria, how to make an application for services Information Technology Training and Support to all Board staff in the and how to make an appeal in the event of a service being refused. optimum use of technology including office systems, software packages, electronic mail etc. A comprehensive 'support centre' provides a single point The Customer Services Department links closely with the Health Promotion Unit in of contact in resolving problems. the Department of Health, the Board's new health Promotion Resource Unit, the Board's Health Promotion Services and other statutory and voluntary organisations to Management of the Information Technology Facilities including the Data ensure that all health promotion literature continues to be made available with the aim Centre and major hardware installations, the communications network, of improving people's health and quality of life. desktop PCs and all computing equipment. Backup and recovery procedures, including contingency planning are key elements of the service. STRUCTURE OF THE DEPARTMENT: Access To Services Board staff have access to the services through the support centre Manager (ph:6352757) and through the representation on the I.T. Steering group. : Nominated managers in each programme and function liase with Management Services in prioritising requirements for new systems and facilities. Supervisor Customer Services Staff Administrator Management Services Department Dr. Steevens' Hospital Dublin 8 Tel. 01-6352714 Fax.01-6712047 Services Provided: ESTATE MANAGEMENT DEPARTMENT > The provision of up-to-date information on as many aspects of the health and personal social services provided by our Board and how to access them. > Making available all relevant health promotion literature within the Department. Access To Services: Access to information is provided through : • Freephone service 1800 520 520 • Main switchboard 6790700 STRUCTURE OF DEPARTMENT • After hours freephone service - freephone answering service 1800 520 520, with calls returned the next working day • Calling in person to Department - Monday to Friday, 9 a.m. - 5 p.m. including lunchtime Contact Name and Address: Manager, Customer Services Department, Dr. Steevens' Hospital, Dublin 8. Main Services Provided: • Management of Board's property including: - Acquisition and Disposal of Property - Maintenance of Asset Register of Board's properties • Management of Board's insurance portfolio • Management of Board's Risk Management Incident Reporting System Access To Services: Members of the public may have access to the Estate Management Department through personal calling, corresponding or telecommunications. Classes Of Records: COMMUNICATIONS DEPARTMENT Main classes of records held by Estate Management Department relate to: DEPARTMENT STRUCTURE • Acquisition and disposal of property involving Protocols • Asset Register of Board's properties Communications Director • Property Title Files • Safety Statement in relation to Dr. Steevens' Hospital • Schedule of Insurances • Risk Management information schedule produced by Board's Insurers • Risk Management Incident Report Forms Media Relations Officer • Insurance Claims backup documentation and correspondence • Estate Management general administration files Contact Name: Administration Estate Management Officer General Description of Services Provided: Eastern Health Board Dr. Steevens' Hospital The Department's principal functions are to: Dublin 8 • Deal with media queries from local, regional and national print, broadcast and Tel: (01) 635 23 63 television media, Fax: (01) 679 07 90 • Issue press statements. • Provide a constant input into breaking news stories to ensure balanced coverage of the Board's services. • Organise media interviews for Board officials. • Organise press conferences. • Organise Public Education Campaigns • Co-ordinate official opening ceremonies and official visits by dignitaries • Compile and produce the Board's Annual Report • Provide support on communications to all Programmes and Functions • Publish and develop the Board's staff newspaper. • Develop and maintain the Board's internet website. • Promote Internal Communications. Contact Names: Communications Director, Media Relations Officer, Eastern Health Board, Eastern Health Board, Dr. Steeven's Hospital, Dr. Steeven's Hospital, Steeven's Lane, Steeven's Lane, Dublin 8. Dublin 8, Tel: 01 -6352545 / 01- 6790700 Fax: 01- 6790790 / 01-6706856 Services Provided: TECHNICAL SERVICES DEPARTMENT • Management of the Board's Capital Works Programme • Co-ordination of the Board's Planned Maintenance Programme. General Description; • Ensure that adequate fire prevention and safety standards are implemented and maintained in the Board's premises. The Technical Services Department provides professional technical advice and support to the Board's programmes and functions on matters relating to buildings, plant and equipment. • Monitors energy consumption and advises the Board on the efficient use of energy and energy conservation. The main areas of operation of the Department are the management of the Board's capital works programme, the co-ordination of the planned maintenance programme, fire safety • Management of the Board's waste collection, treatment and disposal. management, energy management, waste management and property appraisal. • Inspection and appraisal of all properties being considered for purchase by the Board The Department is headed by the Technical Services Officer who leads a multi-disciplinary team of professional and administrative staff. • Provision of professional technical advice to the Board on matters relating to buildings, plant and equipment. Structure Of Department: Access To Services: TECHNICAL SERVICES OFFICER: • By phone • By fax • In writing • In person (by appointment) Chief Asst. Fire & Safety Senior Asst. Technical Officer Technical Services Srevices Office Officer Classes Of Records: * Capital development files (project files/payment files). ••• Energy management files. ••• Fire safety files. ••• Waste management files. *•• Property appraisal files. Waste Senior Junior Clerical Staff *•• Tenders and quotations. Advisor Draughts- Draughts- Person *•• Nursing home inspections. Person *•* Consultant panels. **• Contractor panels. *•• Technical and building industry data. Contact Name And Address: Technical Services Officer Eastern Health Board 1, James's Street DEPARTMENT OF PUBUC HEALTH Dublin 8. Tel. 01-4537952 Fax. 01-4534609 General Description: The Department of Public Health is a functional broad-based department, which works closely with and supports other departments in the Eastern Health Board. The Health Strategy as set out in Shaping a Healthier Future, which stresses the achievement of health and social gain, is central to the philosophy of the Department of Public Health which is strategy driven. Core objectives are: ' Determining the health status of the population • Identifying health needs ' Evaluation of services. The Department is committed to the development and delivery of a high quality health care. Evaluation of services involves measuring health and social gain and examining outcomes in terms of structure process and health outcomes. The Department is committed to research and developing public health medicine.\i Promotes the use of evidence base medicine but having regard to the principles or cosi effectiveness, population health and efficiency. Developing linkages with others ana networking both within the Health Board and outside are important. The Director of Public Health as Medical Officer of Health has responsibility for the surveillance and control of communicable disease. The day to day operation of this faction is delegated to the Senior Area Medical Officer working in the Community Care Area. STRUCTURE OF THE DEPARTMENT: Director of Public Health Classes of Record: The main classes of record held relate to: • Population demographics and health status Specialists • Infectious diseases: clinical and laboratory notifications • Congenital anomaly register • Records from studies/projects in progress or completed by the Department • Publications and reports prepared by the Department Senior Medical Officer Contact Name: Specialist Registrars Acting Senior Executive Officer Dept. of Public Health Room G29 Dr. Steevens' Hospital, Senior Administrator Dublin 8. Fax:01-6710606 Tel: 01 - 6352170 Services Provided: The role of the Department of Public Health includes the following: • Assessing the service needs of different population groups • Priority setting • Health status measurement • Health promotion • Participating in evaluation including detennining outcomes and the measurement of health and social gain • Influencing health policy • Providing an input into the planning process • Providing training in public health. Access To Services: > Written communication r Phone > Fax 8.0 HOW TO OBTAIN INFORMATION - GENERAL If an employee wishes to access their records they should contact the Personnel Department and every effort will be made to allow access. However, in some cases The Eastern Health Board holds a wide range of records and information relating to where the information on file is of a confidential nature and where there is third party its services, patients, clients and staff. information, employees may be asked to request access under the Freedom of Information Act ( see section 9.1 at the end of this document). The Eastern Health Board has a policy of openness and transparency and where feasible will make as much information as possible available to members of the Public on a routine basis. General Records: Information in relation to services is in the main routinely available at all Health Board locations. If members of the Public wish to obtain such information they should contact their nearest Eastern Health Board office, hospital or location and this information will be made available immediately or within a short period of time. Information in relation to the day to day management of the Eastern Health Board eg Financial issues, Board Meetings etc is also in the main routinely available to members of the public. To obtain such information they should contact the Eastern Health Board headquarters at Dr Steeven's Hospital, Dublin 8. Tel: 01 6790700. In certain cases where information contains personal records or is of a sensitive nature members of the public may be asked to request access through the Freedom of Information Aclf see section 9.1 at the end of this document.) Client/ Patient Records: The Eastern Health Board holds a wide variety of records at various locations throughout the region arising from contact with its clients. These client/patient records are held in strict confidence consistent with the right to privacy of the individual. When clients wish to access information held about themselves they should contact the service provider eg Doctor, Nurse, Manager etc with whom they are dealing. Where appropriate, personal information will be available or discussed directly between the client and the service provider. In certain cases where records may contain confidential or third party information clients may be requested to seek access to their personal records via the Freedom of Information Act ( see section 9.1 at the end of this document). In general the Eastern Health Board policy is to provide as much information as possible without recourse to the Freedom of Information Act. Staff Records: Staff records are held at the Eastern Health Board's central Personnel Department in Dr Steevens' Hospital and in some cases at the employees work location.