Annual Report 2015
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The Ombudsman and Public Hospitals
The Ombudsman and the Public Hospitals The Ombudsman is Impartial Independent A free service 2 Who is the Ombudsman and what does the Ombudsman do? Peter Tyndall is the Ombudsman. The Ombudsman can examine complaints about the actions of a range of public bodies, including public hospitals. All hospitals providing public health services come within the Ombudsman’s remit. The Ombudsman can examine complaints about how hospital staff carry out their everyday administrative activities when providing public health services. These include complaints about delays or failing to take action. However, there are certain complaints that the Ombudsman cannot examine. These include complaints about: private health care regardless of where it is provided and clinical judgment by the HSE (diagnoses or decisions about treatment Is the Ombudsman independent? Yes. The Ombudsman is independent and impartial when examining complaints. 1 What can I complain to the Ombudsman about? You can complain about your experience in dealing with a hospital. This might include, among other issues, a hospital: applying an incorrect charge failing to follow approved administrative procedures, protocols or reasonable rules failing to communicate clearly failing to seek your informed consent to a procedure keeping poor records failing to respect your privacy and dignity having staff who are rude or unhelpful or who discriminate against you being reluctant to correct an error failing to deal with your complaint in accordance with the complaints process. 2 Which -
Newer Version Available
General Practice Messaging Standard Version 3.0 Health Information and Quality Authority Newer version available General Practice Messaging Standard Version 3.0 May 2014 Copyright notice: The HL7 standard is protected by copyright. In order to use the standard and associated documents your organisation needs to be a member of the HL7 organisation, details at www.hl7.org . 1 General Practice Messaging Standard Version 3.0 Health Information and Quality Authority Date Version Change March 2010 1.0 First Version of Standard November 2011 2.0 See Appendix 7 for change history May 2014 3.0 See Appendix 7 for change history Newer version available General Practice Messaging Standard Version 3.0 Health Information and Quality Authority About the Health Information and Quality Authority The Health Information and Quality Authority (HIQA) is the independent Authority established to drive high quality and safe care for people using our health and social care services. HIQA’s role is to promote sustainable improvements, safeguard people using health and social care services, support informed decisions on how services are delivered, and promote person-centred care for the benefit of the public. Newer version available The Authority’s mandate to date extends across the quality and safety of the public, private (within its social care function) and voluntary sectors. Reporting to the Minister for Health and the Minister for Children and Youth Affairs, the Health Information and Quality Authority has statutory responsibility for: . Setting Standards for Health and Social Services – Developing person-centred standards, based on evidence and best international practice, for those health and social care services in Ireland that by law are required to be regulated by the Authority. -
Dublin Mid Leinster
HSE Dublin Mid-Leinster Regional Service Plan 2012 Regional Director of Operations HSE Dublin Mid-Leinster Oak House Millennium Park Naas Co. Kildare Tel: 045 882597 Email: [email protected] The DML Regional Service Plan is based on the HSE National Service Plan 2012 submitted to the Minister for Health on 23 December 2011 and approved on 13 January 2012 Contents Introduction from the Regional Director of Operations .......................................................2 Resource Framework.............................................................................................................10 Finance....................................................................................................................................................................10 Capital Programme – Improving our Infrastructure..................................................................................................11 Human Resource and Workforce Management.......................................................................................................12 Monitoring and Measuring NSP2012.......................................................................................................................15 NSP 2012 Performance Scorecard..........................................................................................................................16 Improving Quality and Delivering Safe Services ................................................................17 Service Delivery......................................................................................................................21 -
Activity in Acute Public Hospitals in Ireland ANNUAL REPORT 201
Activity in Acute Public Hospitals in Ireland ANNUAL REPORT 201 Health Research and Information Division December 2013 2 METADATA Title Activity in Acute Public Hospitals in Ireland Annual Report, 2012 Creator Health Research and Information Division (HRID), The Economic and Social Research Institute (ESRI) Subject Key words – free text: Hospital discharge activity, acute hospital, public hospital Summary Description This is a report on in-patient and day patient discharges from acute public hospitals participating in the Hospital In-Patient Enquiry (HIPE) scheme in 2012. Discharge activity is examined by type of patient and hospital, and by demographic parameters (such as age and sex). Particular issues of relevance to the Irish health care system covered in the report relate to the composition of discharges by medical card and public/private status. Discharges are also analysed by diagnoses, procedures, major diagnostic categories, and diagnosis related groups. Maternity discharges are examined separately from other discharges. The analysis is presented at the national level and is also disaggregated by Health Service Executive (HSE) administrative areas. Publisher Economic and Social Research Institute Contributors Health Research and Information Division, Economic and Social Research Institute, Health Service Executive, and the Department of Health Date First published December 2013 Type Report Identifier ISBN Language en – English Coverage National, HSE administrative areas Rights Downloadable from www.esri.ie Version 1.0 (December 2013) File 2012_AsOf_0913_V20_CLOSE_ANN Please note that there is the potential for minor revisions to the data set analysed in this report. Please check online at www.esri.ie for information on updates. ACKNOWLEDGEMENTS The production of this annual report requires commitment and hard work from many individuals. -
Intern Network Region Hospital Site
Intern Network Hospital Site Region Dublin Mid-Leinster Mater Misericordiae University Hospital, Eccles Street Dublin 7 Midland Regional Hospital, Arden Road,Tullamore, Co. Offaly Midland Regional Hospital, Ballyroan, Portlaoise, Co. Laois Midland Regional Hopsital, Mullingar, Co. Westmeath Cappagh Orthopaedic Hospital, Cappagh Rd, Northside, Dublin 11 Coombe Primary Care, 1 St. Catherine’s Lane West, Dublin 8 Beacon Hospital, Beacon Court, Bracken Road, Sandyford Industrial Estate, Dublin 18 St. Colmcilles' Hospital, Loughlinstown, Co. Dublin, D18 Mater Private Hospital, Eccles St, Northside, Dublin 7 St. Vincents University Hospital, 196 Merrion Road, Elm Park, Dublin St. Michaels' Hospital, George's Street Lower, Dún Laoghaire, Dublin Greystones Primary Care, Victoria Road, Greystones, Co. Wicklow Temple Street CHI, Temple St, Rotunda, Dublin 1 St. Vincents' Fairview, Convent Ave, Fairview, Drumcondra, Dublin 3 Dublin North East Connolly Hospital, Mill Rd, Abbotstown, Dublin, D15 University Hospital Waterford, Dunmore Road, Waterford, Our Lady of Lourdes Hospital, Drogheda Beaumont Hospital, Beaumont Rd, Beaumont, Dublin Temple Street, CHI, Temple St, Rotunda, Dublin 1 Cappagh Orthopaedic Hospital, Cappagh Rd, Northside, Dublin 11 Dublin South East Naas General Hospital, Naas, Co Kildare Linn Dara, Ballyfermot Rd, Cherry Orchard, Dublin St. James' Hospital, James's St, Ushers, Dublin 8 St. Lukes' Hospital, Kilkenny, Freshford Road, Friarsinch, Kilkenny Tallaght Hospital, Tallaght, Dublin 24 Wexford General Hospital, Newtown Rd, Carricklawn, -
Urgent and Emergency Care Provision in Ireland
Urgent and emergency care provision in Ireland What is urgent and emergency care? Urgent and emergency care consists of all the services which contribute to the management of people when immediate care is sought for a health condition along with the processes in place for referring patients between services. When patients need immediate care they can enter the health system through a range of services and will often use more than one. Ideally these services would be highly co-ordinated to ensure the time to definitive care is reduced and waste such as inappropriate use of emergency departments is avoided. Current provision in Ireland A wide range of services, public and private, provide emergency and urgent care in Ireland. The services within the emergency and urgent care system (EUCS) include General Practice (GP) (including out-of-hours GP co-operatives), emergency departments (EDs), urgent care centres, acute medical units (AMUs), minor injury units, ambulance services (provided by Dublin Fire Brigade and the National Ambulance Service), and pharmacies. When patients need immediate care, they can enter the health system through a range of services and will often use more than one in a single episode of illness. For example, they may phone an out-of-hours GP, be transferred by ambulance to an ED and be admitted to hospital. The combination of these services are defined as an EUCS. The provision of effective emergency and urgent care is critically dependent on all elements of the EUCS of a healthcare system (figure 1). A well-performing EUCS should improve the chances of survival in a patient with an emergency condition and an urgent condition should ideally be managed by a well- performing EUCS without admission to an inpatient bed. -
Inspection Report University Hospital Kerry November 2019
Report of the inspections of maternity services at University Hospital Kerry Health Information and Quality Authority Report of the inspections of maternity services at University Hospital Kerry Monitoring programme against the National Standards for Safer Better Maternity Services with a focus on obstetric emergencies Inspection dates Unannounced inspection: 17 October 2018 and 18 October 2018 Announced inspection: 21 August 2019 Page 1 of 60 Report of the inspections of maternity services at University Hospital Kerry Health Information and Quality Authority Safer Better Care Page 2 of 60 Report of the inspections of maternity services at University Hospital Kerry Health Information and Quality Authority About the Health Information and Quality Authority (HIQA) The Health Information and Quality Authority (HIQA) is an independent statutory authority established to promote safety and quality in the provision of health and social care services for the benefit of the health and welfare of the public. HIQA’s mandate to date extends across a wide range of public, private and voluntary sector services. Reporting to the Minister for Health and engaging with the Minister for Children and Youth Affairs, HIQA has responsibility for the following: . Setting standards for health and social care services — Developing person-centred standards and guidance, based on evidence and international best practice, for health and social care services in Ireland. Regulating social care services — The Chief Inspector within HIQA is responsible for registering and inspecting residential services for older people and people with a disability, and children’s special care units. Regulating health services — Regulating medical exposure to ionising radiation. Monitoring services — Monitoring the safety and quality of health services and children’s social services, and investigating as necessary serious concerns about the health and welfare of people who use these services. -
Hospital DPO Email [email protected]
Hospital DPO Email Bantry General Hospital [email protected] Beaumont Hospital Dublin [email protected] Cappagh National Orthopaedic Hospital [email protected]; [email protected] Cavan General Hospital [email protected] Children's Health Ireland at Connolly in Blanchardstown [email protected] Children’s Health Ireland at Crumlin [email protected]; [email protected] Children’s Health Ireland at Tallaght [email protected] Children’s Health Ireland at Temple Street [email protected] Connolly Hospital [email protected] Cork University Hospital/CUMH [email protected] Croom Orthopaedic Hospital [email protected] Ennis Hospital [email protected] Kerry General Hospital [email protected] Letterkenny University Hospital [email protected] Lourdes Orthopaedic Hospital, Kilcreene [email protected] Louth County Hospital [email protected] Mallow General Hospital [email protected] [email protected] -subject access requests, [email protected] - Mater Misericordiae University Hospital general data protection related enquiries Mayo University Hospital [email protected] Mercy University Hospital [email protected] Midland Regional Hospital Mullingar [email protected] Midlands Regional Hospital Portlaoise [email protected] Midlands Regional Hospital, Tullamore [email protected] Monaghan Hospital [email protected] Naas General Hospital [email protected] National Maternity Hospital [email protected] Nenagh Hospital [email protected] Our Lady of Lourdes Hospital, Drogheda [email protected] Our Lady's Hospital, Navan [email protected] Portiuncula University Hospital [email protected] Roscommon University Hospital [email protected] Rotunda Hospital [email protected] Royal Victoria Eye and Ear Hospital [email protected] Sligo University Hospital [email protected] South Infirmary Victoria University Hospital [email protected] South Tipperary General Hospital [email protected] St Columcille's Hospital [email protected] St Luke's General Hospital, Kilkenny [email protected] St Michael's Hospital, Dun Laoghaire [email protected] St Vincent’s University Hospital [email protected]; [email protected] St. -
HIPE Instruction Manual 2021
H.I.P.E. Hospital In-Patient Enquiry 2021 INSTRUCTION MANUAL For use with the HIPE Portal January 2021 V1.0 Healthcare Pricing Office INSTRUCTIONS FOR THE CODER Before you begin, make sure you have the following (which are available from the Healthcare Pricing Office): 10 th Edition ICD-10-AM/ACHI/ACS classification: 5 Volume book set or iEBook ICD-10-AM/ACHI/ACS training material (as issued at training courses) HIPE Instruction Manual Irish Coding Standards Record summary sheets (if required) Also have for reference Medical Dictionary e.g. Dorland’s M.I.M.S. - Index of Drugs For definitions of all HIPE variables please refer to the HIPE Data Dictionary at www.hpo.ie HIPE IT systems Please ensure you are set up with passwords and access for the HIPE portal system . Also ensure that you have access to the HIPE Meta Data Services (MDS) application to apply for ward registration and consultant number requests HIPE Support Clinical Coding Queries: Please submit by email with as much detail as possible to [email protected]. Remove any identifying information. HIPE Data Requests & Statistics: To access HIPE information please email: [email protected] with details of your information requirements. Consultant Number Requests: To add a HIPE number for a consultant applications can be made through the HPO Meta Data Services (MDS) Web app. For registering on MDS please contact [email protected] HIPE Software Support: Queries relating to HIPE software can be submitted to [email protected] HIPE Training Requests & Queries: Any queries relating to HIPE training can be submitted to [email protected] HIPE Ward Registration : Applications for registration of wards can be submitted though the HPO Meta Data Services (MDS) Web app. -
Inpatient/Day Case TCI As at 25/02/2021
Inpatient/Day Case TCI as at Page 1 of 25/02/2021 3 0-3 3-6 6-9 9-12 12-15 15-18 18+ Total Months Months Months Months Months Months Months 9,661 6,683 1,500 730 190 217 149 192 Bantry General Hospital 24 10 2 1 1 0 7 3 Beaumont Hospital 605 310 105 36 24 45 43 42 Cavan General Hospital 26 12 5 3 0 6 0 0 Children's Health Ireland 1,683 888 236 409 42 25 26 57 Connolly Hospital Blanchardstown 369 212 23 18 24 39 29 24 Cork University Hospital 191 137 28 8 3 5 3 7 Croom Orthopaedic Hospital 8 0 5 1 0 2 0 0 Galway University Hospitals 439 306 81 24 10 8 5 5 Kilcreene Regional Orthopaedic 72 48 17 5 2 0 0 0 Hospital Letterkenny University Hospital 84 49 23 3 4 5 0 0 Louth County Hospital 53 29 17 6 1 0 0 0 Mallow General Hospital 92 53 28 8 3 0 0 0 Mater Misericordiae University 276 193 60 11 6 4 1 1 Hospital Mayo University Hospital 82 49 18 5 3 2 4 1 Mercy University Hospital 254 238 12 0 2 1 1 0 Inpatient/Day Case TCI as at Page 2 of 25/02/2021 3 Midland Regional Hospital 13 9 3 1 0 0 0 0 Mullingar Midland Regional Hospital 11 11 0 0 0 0 0 0 Portlaoise Midland Regional Hospital 55 51 0 4 0 0 0 0 Tullamore Naas General Hospital 14 9 2 3 0 0 0 0 National Orthopaedic Hospital 423 204 146 44 13 8 5 3 Cappagh Our Lady of Lourdes Hospital 32 27 3 2 0 0 0 0 Drogheda Portiuncula University Hospital 51 29 12 4 2 3 0 1 Roscommon University Hospital 90 73 12 2 2 0 1 0 Royal Victoria Eye and Ear 1,160 1,028 74 19 9 19 4 7 Hospital Sligo University Hospital 731 662 31 8 3 5 3 19 Small Volume Hospitals 6 6 0 0 0 0 0 0 South Infirmary Victoria 387 278 67 35 2 3 2 0 University Hospital South Tipperary General Hospital 183 117 49 12 1 4 0 0 St. -
Report of the Announced Inspection of Medication Safety at Mallow General Hospital
Medication Safety Report Mallow General Hospital Health Information and Quality Authority Report of the announced inspection of medication safety at Mallow General Hospital. Date of announced inspection: 30 April 2019 Page i of 35 Medication Safety Report Mallow General Hospital Health Information and Quality Authority Page 2 of 35 Medication Safety Report Mallow General Hospital Health Information and Quality Authority About the Health Information and Quality Authority (HIQA) The Health Information and Quality Authority (HIQA) is an independent statutory authority established to promote safety and quality in the provision of health and social care services for the benefit of the health and welfare of the public. HIQA’s mandate to date extends across a wide range of public, private and voluntary sector services. Reporting to the Minister for Health and engaging with the Minister for Children and Youth Affairs, HIQA has responsibility for the following: . Setting standards for health and social care services — Developing person- centred standards and guidance, based on evidence and international best practice, for health and social care services in Ireland. Regulating social care services — The Office of the Chief Inspector within HIQA is responsible for registering and inspecting residential services for older people and people with a disability, and children’s special care units. Regulating health services — Regulating medical exposure to ionising radiation. Monitoring services — Monitoring the safety and quality of health services and children’s social services, and investigating as necessary serious concerns about the health and welfare of people who use these services. Health technology assessment — Evaluating the clinical and cost-effectiveness of health programmes, policies, medicines, medical equipment, diagnostic and surgical techniques, health promotion and protection activities, and providing advice to enable the best use of resources and the best outcomes for people who use our health service. -
Health Statistics 1999 Health Statistics 1999
Health Statistics Ireland 1999 Ireland Statistics Health Health Statistics 1999 Health Statistics 1999 Prepared by Information Management Unit, Department of Health and Children (Pn. 7836) Price: IR£10, e12.70 © Government of Ireland 1999 ISBN: 0-7076-6298-2 BAILE ÁTHA CLIATH ARNA FHOILSIÚ AG OIFIG AN tSOLÁTHAIR Le ceannach díreach ón OIFIG DHÍOLTA FOILSEACHÁN RIALTAIS, TEACH SUN ALLIANCE, SRÁID THEACH LAIGHEAN, BAILE ÁTHA CLIATH 2. nó tríd an bpost ó FOILSEACHÁIN RIALTAIS, AN RANNÓG POST-TRÁCHTA, 4 - 5 BÓTHAR FHEARCHAIR, BAILE ÁTHA CLIATH 2. (Teil: 01 - 6476000; Fax: 01 - 4752760) nó trí aon díoltóir leabhar. DUBLIN PUBLISHED BY THE STATIONERY OFFICE To be purchased directly from the GOVERNMENT PUBLICATIONS SALE OFFICE, SUN ALLIANCE HOUSE, MOLESWORTH STREET, DUBLIN 2. or by mail order from GOVERNMENT PUBLICATIONS, POSTAL TRADE SECTION, 4 - 5 HARCOURT ROAD, DUBLIN 2. (Tel: 01 - 6476000; Fax: 01 - 4752760) or through any bookseller Designed by Brian Kelly Design Associates Printed by Introduction Introduction The mission of the Department of Health and Children is “In a partnership with the providers of health care, and in co-operation with other government departments, statutory and non-statutory bodies, to protect, promote and restore the health and well-being of people by ensuring that health and personal social services are planned, managed and delivered to achieve measurable health and social gain and provide the optimum return on the resources invested.” Statistical data on health status and on the health services are central to furthering this aim since accurate information forms the essential basis for service evaluation, policy formulation and the measurement of health gain.