DOCSLIB.ORG

Empathy : Developing People Skills in Language Laboratory

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Empathy : Developing People Skills in Language Laboratory International Journal of Scientific & Engineering Research, Volume 5, Issue 11, November-2014 1448 ISSN 2229-5518 EMPATHY : DEVELOPING PEOPLE SKILLS IN LANGUAGE LABORATORY If you wish to know the mind of a man, listen to his words. – Johann Wolfgang von Goethe Nobody cares how much you know, until they know how much you care. – Theodore Roosevelt 1Mr. Madhav U, Assistant professor of English, VVIT, Nambur, Guntur, and a research scholar on ELT in K. L University, A.P., India. 2Prof. M. V Raghu Ram, Professor of English & Head of the department, VVIT, Guntur, A.P, India. 3Mrs. Kiranmayi . K , Assistant professor of English, VVIT, Guntur, A.P, India. Abstract The 20th century was the age of introspection, wherein self-help and therapy culture encouraged us to believe that the best way to understand who we are and how to live was to introspect. Undoubtedly 21st century, is the age of empathy, an absolutely vital personal attributes to excel in People skills and to build everlasting human relationships. This differential outlook has been practically presented in this paper with opinions given by different researchers & scientists coupled with our practical experiences as Life skills facilitators. Moreover, it is substantially elaborated how empathy can be developed through language laboratory activities. Index Terms: Empathy,IJSER Introspect, Personal attributes, people skills, human relations, substantially, enhanced. 1 INTRODUCTION Developing an empathic approach is perhaps the most significant effort one can make toward EMPATHY is a potential psychological motivator improving one's people skills. When you for helping others in distress, and can be defined understand others, they'll probably want to as the ability to feel or imagine another person’s understand you – and this is how one can start to emotional experience. The ability to empathize is build cooperation (human networks), an important part of social and emotional collaboration, and teamwork. Perhaps through development, affecting an individual’s behavior effective communication and interpersonal skills toward others and the quality of social one can empathize with others and this paves the interaction. IJSER © 2014 http://www.ijser.org International Journal of Scientific & Engineering Research, Volume 5, Issue 11, November-2014 1449 ISSN 2229-5518 way for cultivation of healthy rapport, a strong empathy is the fuel that keeps relationships base for interpersonal skills. running smoothly. The fact that empathy is an Moving from the information age to that important component of effective relationships of the Conceptual age, Daniel Pink predicts that has been proven: In studies by Dr Antonio power will reside with those who have strong Damasio outlined in his book: "Descartes' right-brain (interpersonal) qualities. Error: Emotion, Reason, and the Human He also suggests six areas that are vital to Brain", medical patients who had damage to the succeed in life. One of which is empathy; (the part of the brain associated with empathy showed ability to imagine yourself in someone else's significant deficits in relationship skills, even position), to imagine what they feel, to though their reasoning and learning abilities understand what makes people tick, to create remained intact. relationships and to be caring of others: All of World literature distinguishes four levels of which is very difficult to outsource or automate, empathy, identified by the Italian researcher and yet is increasingly important to business. Daniele Trevisani (2005) that examines the Empathy is also particularly critical to leadership dimensions useful for applying empathic development in this age of young, independent, component to an intercultural setting: highly marketable and mobile workers. In a 1 popular Harvard Business Review article entitled Behavioral empathy: 2 Emotional empathy: "What Makes a Leader?", Dr Daniel Goleman IJSER3 Relational empathy: isolates three reasons why empathy is so 4 Cognitive empathy (understanding of important: the increasing use of teams, (which he different cognitive or prototypes): refers to as "cauldrons of bubbling emotions"), Indeed, empathy is a valued currency. It allows the rapid pace of globalization (with cross us to create bonds of trust, it gives us insights cultural communication easily leading to into what others may be feeling or thinking; it misunderstandings) and the growing need to helps us understand how or why others respond retain talent. to situations, it also sharpens our "people acumen" and informs our decisions. 2 LITERARY REVIEW Moreover, it’s the buzz word of scientists and While empathy is a right brain business leaders, education experts and political activity, it is far from being a activists. touchy-feely topic. At its core, IJSER © 2014 http://www.ijser.org International Journal of Scientific & Engineering Research, Volume 5, Issue 11, November-2014 1450 ISSN 2229-5518 Empathy is not just a way to extend the Another growing focus of investigation is how boundaries of your moral universe. According to empathy affects cross-cultural relationships. new research, it’s a habit we can cultivate to According to a theory, there are seven improve the quality of our own lives. components involved in the effectiveness of interracial communication; out of these empathy 2.1 Major Theories & Empirical Findings was found to be one that is learnable and has to In recent years, there has been growing do with perceptiveness and receptiveness. investigatory focus on how empathy specifically A study by Robin Michelle Keillor hypothesized provokes helping behavior. Current studies in that empathy training would not only increase the neuroscience have allowed us to understand the measured level of relational empathy among the neurological basis of the human mind’s ability to individuals in the experimental group when understand and process emotion. Present studies compared to the control group but also enhance provide the opportunity to notice the activation the communication skills. of mirror neurons and attempt to explain the basic processes of empathy. By isolating these 2.2 RESEARCH mirror neurons, and measuring the neural basis A formal definition of Empathy is the ability to for human mind reading and emotion sharing identify and understand another's situation, abilities- Science has come one step closer to feelings and motives. It's our capacity to finding the reason for reactions like empathy. IJSERrecognize the concerns other people have. Neuro scientists have already discovered that It enables us to learn more about people and people scoring high on empathy tests have relationships with people - it is a desirable skill especially busy mirror neuron systems in their beneficial to ourselves, others and society. brains (Dr. Christian Keysers). Empathy is a spontaneous sharing of affect, provoked by 2.3 EMPATHY IS NOT SYMPATHY witnessing and sympathizing with another’s There is an important distinction between emotional state. In a way we mirror or mimic the empathy and sympathy. emotional response that we would expect to feel To empathize is feel how others feel, to see the in that condition or context. world as they do. Empathy with the people in As it is stated in empathy we feel are the the example above would require for every one emotions of others, which makes it both affective of us living in materialistic world. and cognitive by most psychologists. IJSER © 2014 http://www.ijser.org International Journal of Scientific & Engineering Research, Volume 5, Issue 11, November-2014 1451 ISSN 2229-5518 It may not always be easy, or even possible, to pioneered research in effective psychotherapy empathize with others but through good and teaching which espoused that empathy communication skills and some imagination we coupled with unconditional positive regard or can work towards more empathetic feelings. caring for students and authenticity or Research has suggested that individuals who can congruence were the most important traits for a empathize enjoy better relationships with others therapist or teacher to have. Other research and and greater well-being through life. publications by Tausch, Aspy, Roebuck. Lyon, and meta-analyses by Cornelius-White, 3 EMPATHY THROUGH LANGUAGE LAB corroborated the importance of these people- ACTIVITIES centered traits. When ELCS lab activities (Role play(s),Debates, Group Dynamics & findings and group tasks, 3.1 FINDINGS AND RESULTS In group dynamics students; etc) are facilitated, students consciously; listen – truly listen to people. Pay attention, physically and mentally to avoid interruptions. what's happening. Tune into non-verbal communication. Listen carefully, and note the key words and This is the way that people often phrases that people use. communicate what they think or feel, even Respond encouragingly to the central when their verbal communication says message. IJSER something quite different. Be flexible – prepare to change direction as Practice the "93 percent rule". (We know the other person's thoughts and feelings also from a famous study by Professor Emeritus, change. Albert Mehrabian of UCLA, when An important objective of the method Learning communicating about feelings and attitudes, by Sharing (LbS) is to train the students words – the things we say – account for only systematically. In order to reflect continuously 7 percent of the total message that people on the mental processes of the other students, receive. The other 93 percent of the message they tend to transmit updated
Load more

Recommended publications
  • Seminar in Applied Interpersonal Dynamics
    HR 5173-101: Seminar in Applied Interpersonal Dynamics Course Description: This course has a multi-dimensional purpose: (1) To expand participants’ understanding and use of Interpersonal Neurobiology (e.g., Mindsight) and Emotional and Social Intelligence. To promote their recognizing the impact of these concepts on the mind, human development, behavior, relationships, and health; (2) To strengthen awareness, integration, and interpersonal communication skills, directed toward building healthy relationships. Concurrently, the experience is designed to increase one’s effectiveness as a helper in personal and professional settings. As a course built on adult learning and experiential learning concepts, this class involves extensive hands-on work in the form of active interaction in small groups, triads, and work with case studies and their analysis. As a result, I hope you will find the classes fun and engaging. As another means of keeping the class dynamics varied, I do not deliver lengthy lectures. The class also includes a variety of media. For example, the course will use a few additional YouTube presentations by Daniel Siegel, another one by Amy Cuddy (on Presence), as well as a few DVDs, including one, featuring Daniel Goleman on Social and Emotional Intelligence. Some of the concepts included in this course may, at times, seem abstract or challenging to understand; yet, our primary focus will involve the practical application of “people skills” directed toward enhancing personal and interpersonal effectiveness, personal and professional growth, and the use of these competencies to increase participants’ ability to act as helping professionals in support of others. Helping professionals are not limited to licensed counselors or therapists.
    [Show full text]
  • Interpersonal Skills
    Interpersonal Skills https://www.skillsyouneed.com/interpersonal-skills.html Interpersonal skills are the skills we use every day when we communicate and interact with other people, both individually and in groups. People with strong interpersonal skills are often more successful in both their professional and personal lives. Interpersonal skills include a wide variety of skills, though many are centred around communication, such as listening, questioning and understanding body language. They also include the skills and attributes associated with emotional intelligence or being able to understand and manage your own and others’ emotions. People with good interpersonal skills tend to be able to work well in a team or group, and with other people more generally. They are able to communicate effectively with others, whether family, friends, colleagues, customers or clients. Interpersonal skills are therefore vital in all areas of life at work, in education and socially. Through awareness of how you interact with others, and with practice, you can improve your interpersonal skills. This section of Skills You Need is full of information and practical advice that you can use to improve and develop your interpersonal skills. You Already Have Interpersonal Skills We've all been developing our interpersonal skills since childhood, usually subconsciously. Interpersonal skills often become so natural that we may take them for granted, never thinking about how we communicate with other people. If you have developed good habits, this is fine. However, it is of course also possible to develop bad habits, and then fail to understand why our communications or relationships are suffering. However, with a little time and effort you can develop both your awareness, and these skills.
    [Show full text]
  • Emotional Intelligence
    Hi-Touch Healthcare: The Critical Six Soft Skills Grab-N-Go Independent Training Module: Emotional Intelligence HEALTH WORKFORCE INITIATIVE STATEWIDE ADVISORY COMMITTEE, CALIFORNIA COMMUNITY COLLEGES CHANCELLOR’S OFFICE, AND ECONOMIC DEVELOPMENT PROGRAM Emotional Intelligence Grab-N-Go Independent Training Module This publication was produced pursuant to grant agreement number 14-326-001. This project was supported by Economic and Workforce Development funds awarded to the Butte Community College District by the California Community Colleges Chancellor's Office. Copyright (c) 2016 Chancellor's Office California Community Colleges. Permission is hereby granted to reproduce this work, in whole or part, for educational use only. Grab-N-Go 1 Communication – Emotional Intelligence Emotional Intelligence Background Information “Emotional Intelligence,” sometimes called EQ, is the ability to understand our own feelings and the feelings of others and to appropriately manage reactions and engagement. Emotional intelligence is a stronger predictor of success than technical capabilities. Emotional intelligence can be credited for about eighty percent of what helps individuals achieve and advance in their career when their technical abilities are equivalent.i In healthcare, emotional intelligence is essential. “There’s a strong body of research showing emotional intelligence isn’t just nice to have. It has a real effect on patient outcomes.”ii In the healthcare profession, maintaining emotional intelligence in the face of life and death situations is requisite to success. Emotional intelligence is just as important as the technical skills required for any employment. In some respect developing emotional intelligence is more difficult to master. What is EQ? Emotional intelligence is the ability to recognize and understand our own emotions and how our emotions impact the people we interact with.
    [Show full text]
  • The Social Skills Guidebook by Chris Macleod.Pdf
    Copyright Copyright © 2016 by Chris MacLeod, MSW ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or in any means – by electronic, mechanical, photocopying, recording or otherwise – without prior written permission. ISBN: 978-0-9949807-1-7 Editor: Vicki Adang Cover and interior design: Victoria Valentine/Page and Cover Design Table of Contents Title Page Copyright Table of Contents Introduction 1. The Overall Process of Improving Your Social Skills 2. Addressing Some Common Challenges and Concerns about Working on Your Social Skills Section 1: Tackling the Main Mental Barriers to Socializing 3. Seeing the Effects of Shyness, Social Anxiety, Insecurity, and Discouragement 4. Shifting your Mind-Set about Your Social Discomfort 5. Handling Counterproductive Thinking about Socializing 6. Hands-On Strategies for Taking the Edge Off Anxiety 7. Reducing Fears and Insecurities through Real-World Experiences 8. Increasing Your Self-Esteem and Confidence Section 2: Developing Your Conversations Skills 9. Getting a Basic Feel for Conversations 10. Dealing with Awkward Silences 11. Starting One-on-One Conversations 12. Having Deeper Conversations 13. Ending Conversations 14. Navigating Group Conversations 15. Making Conversation in Particular Situations 16. Becoming Aware of Empathy 17. Core Listening Skills 18. Recognizing and Acting on Other People’s Nonverbal Communication 19. Improving Your Own Nonverbal Communication 20. Conversation Mistakes 21. Being More Likable 22. Being More Fun 23. Assertiveness Skills Section 3: Forming and Growing Friendships 24. Introduction to the Process of Making Friends 25. Finding Potential Friends 26. Making Plans with Potential Friends 27.
    [Show full text]
  • PUTTING EMOTIONAL INTELLIGENCE to WORK Emotional Intelligence (EQ) Is a Concept Focused on How Effectively People Work with Others
    PUTTING EMOTIONAL INTELLIGENCE TO WORK Emotional Intelligence (EQ) is a concept focused on how effectively people work with others. Emotional Intelligence skills are unique from a person’s technical skills and cognitive abilities. Multiple studies have shown that Emotional Intelligence competencies often account for the difference between star performers and average performers, particularly in positions of leadership. THIS PAPER DISCUSSES THE FOLLOWING ASPECTS OF EMOTIONAL INTELLIGENCE (EQ): THE EVOLUTION OF EMOTIONAL INTELLIGENCE THE BUSINESS CASE FOR EQ THE INTERSECTION OF EQ AND BEHAVIOR A MODEL FOR IMPROVING BEHAVIORAL EQ PERFORMANCE BENEFITS OF BEHAVIORAL EQ PUTTING EMOTIONAL INTELLIGENCE TO WORK EMOTIONAL INTELLIGENCE SUCCESS STUDIES 1. A study of partners at a public accounting firm found that partners with high EQ skills added 390% incremental profit while partners with high analytical reasoning skills contributed just 50% incremental profit.1 2. An insurance company found the average policy sold by one group of agents was $54K, while another group with EQ training sold policies with an average of $114K.2 3. A study of more than 500 executive search candidates identified emotional competence a significantly better predictor of placement success than intelligence or prior experience. Findings were consistent in all countries and cultures.3 4. Analysis of 33 different studies found that children who were taught social and emotional skills had an 11 percentile gain in academic performance.4 Emotional Intelligence was the variable in each of these examples. In recent years, interest in Emotional Intelligence (EQ) has grown as research has shown its impact on a variety of business measures. These include recruiting and job selection, sales results and leadership performance.
    [Show full text]
  • Young People's Volunteering and Skills Development
    RESEARCH Young People’s Volunteering and Skills Development The National Youth Agency Research Report RW103 Research Report No RW103 Young People’s Volunteering and Skills Development The National Youth Agency Contents Page i. Preface 3 1. Executive summary 4 2. Background 9 3. Methodology 9 4. Literature Review 13 5. Broad issues emerging from the fieldwork 16 The research process Motivations for volunteering The importance of skilled support Comparisons between learning from volunteering and other settings Impact on other areas of life 6. Fieldwork findings 21 6.1 Skills development: an overview 21 6.2 Personal skills 26 Self-confidence Communication skills Self-awareness Self-management Planning Taking responsibility Improving own learning Problem solving and decision-making 6.3 Interpersonal skills 32 Teamwork Managing relationships Active listening skills Leadership Negotiation 6.4 Understanding contemporary issues 37 Understanding society Understanding diversity Rights and responsibilities Preparation for work Financial understanding 6.5 Recognition and accreditation 42 7. Conclusions and recommendations 44 8. Appendices 48 Definitions of volunteering; projects visited; steering group membership; personal and social development skills framework; recording forms and questionnaires; toolkit of research methods; and publications consulted for the literature review. 2 Preface The research team would like to thank all the young people and workers (paid and unpaid) who took part in this project. Time and time again, the researchers returned home, often late at night, exhausted but reinvigorated by their visits to projects. They were enthused and inspired by young people’s own accounts of their volunteering experiences, their sensitivity to each others’ needs, their commitment to what they were doing, and their understanding of how they had changed as a result.
    [Show full text]
  • Chapter 1 Introduction to Soft Skills Content
    CHAPTER 1 INTRODUCTION TO SOFT SKILLS CONTENT Introduction The objective Definitions Integral Parts of Soft Skills Outcomes of Soft Skills Development Personal Developmental Plan (PDP) Activities Further Reading INTRODUCTION According to researches conducted in Harvard and Stanford Universities only 15% of your career success is provided by your hard skills, whilst other 85% by so called soft skills. “Soft skills get little respect but will make or break your career” (Peggy Klaus). “Soft Skills” correlates with some terms of a very close meaning: “Life Skills”, “Emotional Intelligence Quotients”, “Social Skills”, and “Interpersonal Skills”. Soft skills is a term often associated with a person's Emotional Intelligence Quotient, the cluster of personality traits, social graces, communication, language, personal habits, friendliness, managing people, leadership, etc. that characterize relationships with other people. Soft skills, also known as people skills, complement hard skills to enhance an individual's relationships, job performance and career prospects. It's often said that hard skills will get you an interview but you need soft skills to get – and keep – the job. Unlike hard skills, which comprise a person's technical skill set and ability to perform certain functional tasks, soft skills are interpersonal and broadly applicable across job titles and industries. Many soft skills are tied to individuals' personalities rather than any formal training, and are thus considered more difficult to develop than hard skills. Soft skills are often described in terms of personality traits, such as optimism, integrity and a sense of humor. These skills are also defined by abilities that can be practiced, such as leadership, empathy, communication and sociability.
    [Show full text]
  • The Effectiveness of Group Training of Assertiveness Skill on the Social Adjustment and Self- Esteem of Shy Male Junior-High School Students in Hamedan, Iran
    J. Appl. Environ. Biol. Sci. , 5(12S )880 -884 , 2015 ISSN: 2090-4274 Journal of Applied Environmental © 2015, TextRoad Publication and Biological Sciences www.textroad.com The Effectiveness of Group Training of Assertiveness Skill on the Social Adjustment and Self- esteem of Shy Male Junior-high School Students in Hamedan, Iran Somaieh Eskandari 1,Gorban Hasari 2 , Masomeh Beiranvand 3 , and Elaheh Goodarzi 4 1Teacher, Department of Psychology, Lorestan University, Lorestan, Iran 2Teacher, Department of Consultation, University of Tehran, Tehran, Iran 3Teacher, Department of Educational Pschology, Kharazmi University, Kharazmi, Iran 4Teacher, Department of Psychology, Lorestan University, Lorestan, Iran Received: July24, 2015 Accepted: September 31, 2015 ABSTRACT The present study aims to evaluate the effect of group training of assertiveness skill on the social adjustment and self- esteem of shy male Junior-high school students in Hamedan, Iran. The research method is Experimental including pre-test and post-test phases along with a control group. The research population entails all the shy male junior-high school students of school year 2014-2015 in Hamedan city. Among one hundred participants who have filled Stanford Shyness Questionnaire, thirty participants who have got the least score in social adjustment and self-esteem were selected by random multi-stage sampling technique. They were assigned randomly into two groups as experimental and control group. The data collection instrument included the subtests of social adjustment questionnaire, a special version designed for high school students (AISS) developed by Sinha and Sink (1993). This test is one of Yes/No type Questionnaire. The Self-esteem Questionnaire was Copper Self-esteem Questionnaire.
    [Show full text]
  • Introduction to Emotional Intelligence for Leadership PMINEO Chapter Meeting – 9/18/13 Theresa R
    Introduction to Emotional Intelligence for Leadership PMINEO Chapter Meeting – 9/18/13 Theresa R. Cassino, PhD, PMP Outline • Analyzing leadership characteristics • Definition of Emotional Intelligence (EI) • Why is EI important in the workplace? • EI & Project Management • How the brain works • 5 areas of EI • 6 Leadership styles Leadership • What distinguishes a truly outstanding leader from one who merely occupies the role? Analyzing Leaders Characteristics Great Leader Lousy Leader • Being flexible • Willingness to listen • Lack of energy and • Lack of focus ambition • Able to communicate • Experience • Lack of courage • Lack of vision • Courage • Integrity • Arrogant • Tenacity • Ability to motivate • Poor judgment • Patience • Don’t collaborate • Ambition • Don’t communicate • Humility • Resist new ideas • Being responsible • Lack of character or integrity • Humor • • Vision Know it all • Accountability • Not fully committed • Gratitude • Not accountable “Emotion can lead to our worst decisions or our best ones: The difference is emotional intelligence.” -Joshua Freedman “No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You just can’t ignore it.” -Jack Welsh Emotional Intelligence “The ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.” -Peter Salovey and John D. Mayer “Being smart with feelings.” - Joshua Freedman Technical or Clinical Skills Interpersonal Skills (Emotional Intelligence) I.Q. E.Q. Source: Larry Miller Technical or Clinical Skills Interpersonal Skills (Emotional Intelligence) I.Q. E.Q. Source: Larry Miller Why is EI important in the workplace? Gerald Mount The role of emotional intelligence in developing international business capability: EI provides traction.
    [Show full text]
  • CCSW8303 Interpersonal Relationship Skills
    CCSW8303 Interpersonal Relationship Skills New Orleans Baptist Theological Seminary Church and Community Ministries Division Spring Trimester: May 28-30, 2019 (New Orleans, Midsouth, and Spartanburg) Dr. Bo Rice Dr. Loretta G. Rivers Dean of Graduate Studies Associate Dean of Graduate Studies Assistant Professor of Evangelism and Preaching Professor of Social Work Director of Mentoring Programs Office: Graduate Dean’s Office, 1st Floor, Frost Bldg. Office: Dodd 101 Phone: 504-282-4455, ext. 3327 Phone: 504-282-4455, ext. 3211 Email: [email protected] Email: [email protected] Mission Statement The mission of New Orleans Baptist Theological Seminary is to equip leaders to fulfill the Great Commission and the Great Commandments through the local church and its ministries. Core Value Focus The seminary has five core values. 1. Doctrinal Integrity: Knowing that the Bible is the Word of God, we believe it, teach it, proclaim it, and submit to it. This course addresses Doctrinal Integrity specifically by preparing students to grow in understanding and interpreting of the Bible. 2. Spiritual Vitality: We are a worshiping community emphasizing both personal spirituality and gathering together as a Seminary family for the praise and adoration of God and instruction in His Word. Spiritual Vitality is addressed by reminding students that a dynamic relationship with God is vital for effective ministry. 3. Mission Focus: We are not here merely to get an education or to give one. We are here to change the world by fulfilling the Great Commission and the Great Commandments through the local church and its ministries. This course addresses Mission Focus by helping students understand the biblical foundations for fulfilling the Great Commission and the Great Commandments.
    [Show full text]
  • Leadership in the Book of Proverbs
    LEADERSHIP IN THE BOOK OF PROVERBS by GIDEON OMONIYI BAKARE A Thesis submitted to The University of Birmingham for the Degree of DOCTOR OF PHILOSOPHY Department of Theology and Religion College of Arts and Law The University of Birmingham September 2017 University of Birmingham Research Archive e-theses repository This unpublished thesis/dissertation is copyright of the author and/or third parties. The intellectual property rights of the author or third parties in respect of this work are as defined by The Copyright Designs and Patents Act 1988 or as modified by any successor legislation. Any use made of information contained in this thesis/dissertation must be in accordance with that legislation and must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the permission of the copyright holder. ‘The beginning of wisdom is this: Get wisdom, and whatever else you get, get insight’ (Prov. 4:7). Unless otherwise specified, all Bible quotations in English are from the New Revised Standard Version (NRSV). DECLARATION I declare that the work in this dissertation was carried out in accordance with the regulations of the University of Birmingham. The work is original, except where indicated by special reference in the text, and no part of the dissertation has been submitted for any academic award. Any views expressed in the dissertation are those of the author. Signed................................................. Date..................................................... ABSTRACT This dissertation suggests that, while the book of Proverbs is sometimes difficult to interpret and its redaction history is clearly complex, it has much to say on the important area of leadership.
    [Show full text]
  • Relationship Between Empathy Skill Levels and Job Selection: a Study on Business Administration Students
    Marmara Journal of Pure and Applied Sciences 2016, Special Issue-1: 1-6 DOI:10.7240/mufbed.67483 Relationship between Empathy Skill Levels and Job Selection: A Study on Business Administration Students Ceren Deniz TATARLAR1, A.Güldem CERİT2 1Ege University, Faculty of Administrative Sciences, Department of Business Administration, Bornova, Izmir 2Dokuz Eylul University, Faculty of Maritime, Department of Maritime Business Administration, Tinaztepe, Izmir ABSTRACT Every person needs to earn money and take care of themselves in order to obtain and maintain their standards of living by finding a job that suits their needs and qualifications. Since their first educational period, each person has chosen different paths in their professional/ educational life. In professional life, different jobs have different requirements. For example some jobs require more social and people skills than others. Empathy, which is our concern in this paper, is one of these people skills. As Lamont and Lundstrom (1977) define, empathy is the intellectual or imaginative apprehension of another’s condition or state of mind without actually experiencing that person’s feelings. This kind of skill may be required in certain types of jobs and when choosing the right job for right person or vice versa, people’s empathy levels must be considered both by the person himself and the human resource departments. This way, both the companies will have more productive employees and potential employees of a certain position will be more satisfied and successful. In this study we aim to search whether people are aware of their empathy levels and the relevancy of their people and social skills for the job that they choose.
    [Show full text]