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Seminar in Applied Interpersonal Dynamics HR 5173-101: Seminar in Applied Interpersonal Dynamics Course Description: This course has a multi-dimensional purpose: (1) To expand participants’ understanding and use of Interpersonal Neurobiology (e.g., Mindsight) and Emotional and Social Intelligence. To promote their recognizing the impact of these concepts on the mind, human development, behavior, relationships, and health; (2) To strengthen awareness, integration, and interpersonal communication skills, directed toward building healthy relationships. Concurrently, the experience is designed to increase one’s effectiveness as a helper in personal and professional settings. As a course built on adult learning and experiential learning concepts, this class involves extensive hands-on work in the form of active interaction in small groups, triads, and work with case studies and their analysis. As a result, I hope you will find the classes fun and engaging. As another means of keeping the class dynamics varied, I do not deliver lengthy lectures. The class also includes a variety of media. For example, the course will use a few additional YouTube presentations by Daniel Siegel, another one by Amy Cuddy (on Presence), as well as a few DVDs, including one, featuring Daniel Goleman on Social and Emotional Intelligence. Some of the concepts included in this course may, at times, seem abstract or challenging to understand; yet, our primary focus will involve the practical application of “people skills” directed toward enhancing personal and interpersonal effectiveness, personal and professional growth, and the use of these competencies to increase participants’ ability to act as helping professionals in support of others. Helping professionals are not limited to licensed counselors or therapists. They include people from a variety of work environments. A sample of these include: organizational or community leaders, teachers, human resource development specialists, other types of human resource specialists, process consultants and related types of consultants, some customer service specialists, life coaches (or a variety of other types of coaches), case managers, social workers, career development specialist, medical doctors, registered nurses and other healthcare professionals. As a parent facilitates a child’s exploration of a conflict or problem or as a person supports a family member, spouse or friend’s struggle with an issue, that person is also acting in the capacity as a helper. Ideally, after completion of this course, that person may apply even more effective approaches to helping others. Class Dates, Location and Hours: Dates: October 27 - 29 & November 3 - 5, 2017 Location: Bldg. 201 SE, Tinker AFB, Oklahoma. Hours: Fri 5:30-9:30 p.m.; Sat 8:30 a.m.-4:30 p.m.; Sun 1:00-5:00 p.m. Last day to enroll or drop without penalty: September 28, 2017 This military installation is not open to the general public. In order to take courses at this installation, students must have a current military or Department of Defense identification card which allows them to access the installation. Site Director: Email: [email protected]. Phone: 405-739-7365 or DSN 339-7365. Professor Contact Information: Course Professor: Marilyn A. Durbin, M.A., CPCC Mailing Address: 502 Sequoyah Trail Norman, OK 73071 Telephone Number: (405) 613-2710 E-mail Address: [email protected] Professor availability: The professor will be available via e-mail to students before and after the class sessions. On-site office hours are half an hour before and after each class session, by appointment. Textbook(s) and Instructional Materials: Student materials are available at the OU Follett Bookstore located at 1185 Asp Avenue; Norman, OK, and can be ordered online, by phone, by email, or by fax. Ordering online at http://www.bkstr.com/oklahomastore/home is strongly recommended – students can track the status of their order within 48 hours. If an order has not been shipped within three days, students can contact the Follett textbook manager by phone (405) 325-3511, (800) 522-0772 (toll-free) or email [email protected]. Phone orders (ask for the textbook manager and identify yourself as an Advanced Programs student) can be placed 8 a.m. to 6 p.m. Monday through Thursday; 8 a.m. to 5 p.m. on Friday; 10 a.m. to 4p.m. on Saturday (CST). Summer hours: 9 a.m. to 5 p.m. Monday through Friday (CST). Fax orders can be placed 24 hours a day at (405) 325-7770. Text prices are available online. 1. Siegel, D. (2011) Mindsight: The new science of personal transformation. N.Y.: Bantam Books. ISBN 9780553386394. 2. Schein, E. (2011). Helping: How to offer, give and receive help. San Francisco, CA: Berrett-Koehler. ISBN 9781605098562. 3. Carkhuff, R. R. (2009). The art of helping (9th ed.). Amherst, MA: Human Resource Development. ISBN 9781599961798. 4. Carkhuff, R. R. (2009). The student workbook for the art of helping (9th ed.). Amherst, MA: Human Resource Development. ISBN 9781599961811. Note: Do not purchase used workbooks. Too often, these have been written in by the previous owner. I want to see your work in the book, not that of someone else. Having a used workbook will waste your time if you try erasing previous work and will limit your learning from the exercises contained within the book. 5. I will also provide some non-copyrighted handouts during class. Additional handouts will be made available for student downloading and printing and will be sent to students as email attachments. These will be distributed within a week of the beginning of the course and during time in between weekends. Most of these handouts emphasize interpersonal communication skills. Note: The Follett/AP Bookstore is the Advanced Programs contractual textbook provider. Should text changes become necessary after publication of the course syllabus, Advanced Programs will facilitate text returns/refunds only for texts purchased through the Follett/AP Bookstore. Course Objectives: Learning goals include the following. As a result of this seminar, participants will recognize, apply and (in most cases) demonstrate knowledge and skills in the following areas: • Emotional and Social Intelligence (Daniel Goleman), Interpersonal Neurobiology and Mindsight (Daniel Siegel, MD), as well as positive psychology and social psychology. • Interpersonal communication skills and helping skills, including the effective use of questions, active listening and attending, recognizing nonverbal and paralinguistic cues, demonstrating the accurate expression of empathy, sending positive nonverbal messages to others, sending concrete, uncontaminated messages, and using assertive forms of communication, including effective feedback skills. • Participants will apply these skills to peer coaching, as well as other forms of helping and facilitating the learning, development, problem solving, and performance of self and others. They will also apply their understanding of varied situations as they analyze several case studies. 2 • Use of the Mindsight process as they facilitate the personal exploration of one’s own and other’s experiences, values, perspectives, perceptions, and emotions. Applying attending, inquiry, and active listening skills to communicate empathy. Demonstrating nondirective coaching and related approaches to support their own and other’s personal growth, as well as their interpersonal and professional development. • Using these helping skills to support problem-solving, performance challenges, goal setting and action planning. Participants will apply these capabilities through a variety of experiential learning activities and personal reflection. This learning will include a clear focus on expanding participants’ emotional and social intelligence, increasing their capacity for mindsight, and enhancing their ability to help others grow, learn, achieve, and enhance relationships at home and on the job. Course Outline: I. The importance and methods to enhance personal and interpersonal awareness and interpersonal skills in the context of: a. Personal well-being b. Personal relationships among family members and friends c. The varied roles and essential competencies of helpers, in everyday informal settings, in the work environment, and in additional settings, such as those involved in coaching, consulting, facilitating learning, facilitating the development and performance of teams, and individual therapy. II. We will consider the connectedness among people, animals, and the earth itself on a macro-level. We will, in turn, explore the nature of relationships essential to well-being, longevity, vitality, and harmony from a global perspective, as well as from community, organizational, family and individual levels. III. We will build upon fundamental interpersonal skills – such as the effective use of questions, active listening, attending to verbal and nonverbal communication, being fully present to another, and responding through empathy, compassion, positive expectations and a positive orientation. IV. We will apply the art of mindsight (combined with the use of effective interpersonal skills) to the process of helping, facilitating, and leading in a manner that builds upon others’ strengths and well- being, while contributing to the quality of their performance. V. We will apply interpersonal skills to constructive approaches to conflict. Assignments, Grading and Due Dates: Pre-class Tasks and Assignments: Questionnaire - 5% of total grade: Approximately one month before the course begins, send me an email ([email protected]) and put the title
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