Day 2: 14Th February, 2015

Global Textile Congress, Bangkok, 13-15 Feb 2015 Nurturing Global Citizen Leaders Groomed In Business Design Thinking Prof. Samir Karkhanis Welingkar Institute of Management Development and Research, WeSchool, Mumbai-400019, India. <[email protected]> "The illiterate of this century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn." - Alvin Toffler It's a VUCA world where the time-tested formulas for success in the corporate world are fast-changing (Bennett & Lemoine, 2014). Environmental degradation (WWF, 2010), the economic breakdown (IMF, 2011), as well as the crippling social order (Welford, 2013) are issues which have collectively raised an alarming call in all spheres of corporate activity. Concepts such as globalization, triple bottom line, more for less for more, disruptive innovation, sustainability, technological revolution, social responsibility, ethical governance and so on are defining the rising trend for inclusive growth and holistic development for not just the business but also for all its stakeholders across the value chain. demanding clients and unpredictable socio-economic-political situations demands competent business leaders to look within, look around and look beyond while being tomorrow-ready today. While on one hand, the corporate leaders of today will need to have extreme local sensitivity and take cognizance of the impact of their actions on the stakeholders, on the other hand they will also need to have a global mindset encouraging innovation and design thinking to succeed in an open and dynamic changing corporate environment. The leaders of tomorrow will have to possess innovative mindsets that look beyond the obvious, creati -of- the- organization and the society. To be able to identify and hit moving targets, any company needs to have a completely different skill set as compared to not-so-old times. Corporations need managers who are multi- disciplinary flexible, cross functional and holistic in their thinking, while also being observant and intuitive in their approach to problems, and those who can amplify roles of oneself as a marketing professional, operations professional, a finance manager and a people manager, all rolled into one. Against this backdrop, success in the present dynamic global business environment calls for the need for a fundamental change in executive management education (Rowe, 2004) which can respond to the emerging unarticulated needs and realities with new and sustainable approaches. An inventive pedagogy in business management techniques which encourages an innovative and design thinking mindset coupled with a multidisciplinary learning approach can strengthen the foundations for creating effective and efficient a particular direction, but when you step into an intersection, you can combine concepts between multiple fields management education which synergises innovation, design thinking and general management holistically and sensitive to the socio-cultural context will groom students and transform them from being management graduates into competent industry-ready corporate professionals. Sensing the opportunity for a new paradigm shift in management education, WeSchool has pioneered to offer various transformative post graduate business management programs which weave innovation and design thinking into mainstream management through integrated project-based learning. WeSchool attaches significant - future who have the depth of domain knowledge and the width of overall perspective and sensitivity to the k in administering globally benchmarked inventive management education, Welingkar Institute of Management transformed its identity from a B-School Nurturing global citizen leaders groomed in business design thinking Prof. Samir Karkhanis 30 Global Textile Congress, Bangkok, 13-15 Feb 2015 to a WeSchool offering programs with a unique blend of management competencies, design thinking and innovation to nurture business graduates with a holistic view to manage business, environment and social responsibility towards stakeholders. Through various flagship events coupled with multi-disciplinary management programs WeSchool has chosen to create a new en In February 2014, we hosted INTER-DESIGN Mumbai; a global event organized under the aegis of ICSID (International Council of Societies of Industrial Design). WeSchool is the only B-School to host this global congregation of the best designers in the world (all the previous editions have been held by Design Schools across the world). The theme that innovation and design thinking will recalibrate the rules of corporate and social performance, led to "The MIT Media Lab: WeSchool Design innovation Workshop 2014" six day design innovation workshop with Massachusetts Institute of Technology (MIT Media Labs), USA which saw a confluence of over 200 students, 30 researchers from MIT Media Lab, USA leading to an output of over 80 innovative prototypes. As Roger Martin, Dean at 6). Design contributes to bringing an intuitionary approach to management practices which goes beyond basic number crunching and analytical reasoning and adopts the latent influence of visualization and communication through rapid prototyping which aids the holistic decision-making process (Utterback et al., 2006). Design thinking integrated into business education develops holistic thinking and can help managers look at a business strategically beyond the typical silos of Marketing, Finance, HR and Operations. It enables them to develop a deeply empathetic approach emerging from an in-depth stakeholder analysis leading to better and profitable solutions. As Tim Brown, MD & CEO I believe that design thinking has much to offer a business world in which most management ideas and best practices are freely available to be copied and exploited. Leaders now look to innovation as a principal source of differentiation and competitive advantage; they would do well to incorporate design thinking into all phases of the process Given the competition for jobs, graduates need every advantage they can get when it comes not only to having the right business management education, but also leadership skills which hiring organizations seek the most for better performance and profitability across the triple bottom-line. Young business professionals globally are faced with one of the worst job markets in decades. With global youth unemployment rate being over 13% (International Labour Organization, 2014), this problem is aggravated in developing countries where as many as two-thirds of young graduates are still under-utilized. In consonance with this global context, in India as well there exists a similar industry-oriented skills gap observed in India Graduates Millions, but Too Few are Fit to Hire -schools in India focus on rote Nurturing global citizen leaders groomed in business design thinking Prof. Samir Karkhanis 31 Global Textile Congress, Bangkok, 13-15 Feb 2015 learning more than critical thinking skills. Similarly, in a study conducted in 2010 of 303 employers, the Federation of Indian Chambers of Commerce and Industry (2011) found that a majority of graduates lacked the soft skills necessary for leadership. So the question arises that what can a Business School do to help equip business graduates with both the necessary skills for employment and the growth mind-set needed to be leaders of change? In August 2012, under the Leadership Beyond Boundaries initiative, the Global Citizen Leadership (GCL) program was launched at WeSchool in association with the world renowned Centre for Creative Leadership (CCL®) and the Design Impact (DI). This co-designed initiative is aimed at transforming the students of the 2 Year Full-Time PGDM program into Global Citizen Leaders, leading the betterment of self, organization and society. The program aims to build student competency in interpersonal skills, self-awareness, and innovation and gives them the opportunity to apply the learning to real-life social challenges. With a view of providing holistic student growth and development, this voluntary-run and mandatory program is integrated into the regular PDGM curriculum as a credit course to boost the Emotional Quotient (EQ) in addition to the Intelligence Quotient (IQ). It aims at enabling students to be leaders who are not just Business Managers but also global citizens with empathy towards the stakeholders. This cutting-edge transformative program focuses on democratizing leadership development and is a multi-phase program spread over 6 months wherein students are guided by Faculty mentor interventions, on a weekly basis. The GCL program uses the Leadership Beyond Boundaries framework that correlates greater social impact with increased personal development. At WeSchool, the GCL program is promoted for multi-disciplinary or cross- sector groups who learn about the innovation processes of collecting insights, identifying opportunity spaces, generating ideas, testing prototypes, and creating pitches while collaborating and working together on economic, social and environmental change projects.At the foundation, the focus is on helping individuals build self-clarity and motivation. A second level is building interpersonal skills to work effectively with others. A third layer is about preparing young people to bring about positive change in their organizations and community using the levers of innovation and leadership. The GCL includes a continuous four step process of lead self, collaborate, innovate and social action which is run over

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