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White Paper Arca.Com Apple’S Genius Bar: a Model to Address Declining Bank Traffic
APPLE’S GENIUS BAR®: a model to address declining bank traffic June 2016 WHITE PAPER ARCA.COM APPLE’S GENIUS BAR: A MODEL TO ADDRESS DECLINING BANK TRAFFIC :: EXECUTIVE SUMMARY The community bank used to be a busy place. Customers stood in line, if not happily, at least willingly, since it was the only way to manage their accounts and conduct their financial transactions. So, it comes as no surprise to those in the banking industry — or even those who still frequent brick-and-mortar banks — that bank traffic has declined precipitously in the last several decades. Statistics support this anecdotal evidence. Research firm, FMSI, reported in its 2015 Teller Line Study1 that bank branch transaction volumes have decreased 45 percent since 1992. So, why the decline? At its roots, this reduction in branch traffic is the result of changing customer demands. Today’s customers want shorter wait times, expert advice and personal, concierge-style service. Banks have responded by upgrading their mobile services and offering more of the traditionally in-branch-only features online. The fact that banks are responding to changing customer behaviors and rolling out new online and mobile services further reduces customers’ need to go to the bank. This flexibility and willingness to innovate, while entirely necessary, only increases the rate at which customers are moving away from traditional banking methods. As banks continue to lose foot traffic, many are seeking an actionable solution to the problem. Perhaps they can take a cue from the nearest Apple® store. By implementing a model that mirrors Apple’s Genius Bar®, banks can satisfy customers by: • Reducing wait time • Providing expert advice • Offering highly trained staff Once just a theory, the benefits of this approach have been proven in practice. -
On-The-Fly Dense 3D Surface Reconstruction for Geometry-Aware Augmented Reality
On-the-fly Dense 3D Surface Reconstruction for Geometry-Aware Augmented Reality by Long Chen Faculty of Science & Technology Bournemouth University Supervised by Prof. Wen Tang, Prof. Nigel W. John and Prof. Jian J. Zhang A thesis submitted in partial fulfilment of the requirements of Bournemouth University for the degree of Doctor of Philosophy Oct. 2018 Copyright Statement This copy of the thesis has been supplied on condition that anyone who consults it is understood to recognise that its copyright rests with its author and due acknowledgement must always be made of the use of any material contained in, or derived from, this thesis. Abstract Augmented Reality (AR) is an emerging technology that makes seamless connections between virtual space and the real world by superimposing computer-generated information onto the real-world environment. AR can provide additional information in a more intuitive and natural way than any other information-delivery method that a human has ever in- vented. Camera tracking is the enabling technology for AR and has been well studied for the last few decades. Apart from the tracking problems, sensing and perception of the surrounding environment are also very im- portant and challenging problems. Although there are existing hardware solutions such as Microsoft Kinect and HoloLens that can sense and build the environmental structure, they are either too bulky or too expensive for AR. In this thesis, the challenging real-time dense 3D surface reconstruction technologies are studied and reformulated for the reinvention of basic position-aware AR towards geometry-aware and the outlook of context- aware AR. -
The Retirement Boom
THE RETIREMENT BOOM Integration: The Circle Goals Exercise Here is one of our ways to get you thinking and building a plan that will take you to the place you dream about. Now you have a vision; let’s get the goals on paper. Often the New Year’s resolutions that we write are forgotten two weeks later, possibly because they are not realistic or do not relate to real life. Then we go right back to our old habits, whether they are about our health, finances, relationships, or work, thus sustaining lives that are not balanced, and are therefore, unfulfilling. The Circle Goals Exercise is about changing your life and putting it back into harmony and balance. In the exercise section of this chapter, we’re going to ask you to com- plete Circle Goals that will serve as your guidepost for integrating all aspects of your life. Cathy created this activity and used it for several years before we wrote about it in our books Reboot Your Life and Revolutionary Retirement. The purpose of the exercise is to balance your life around its most important aspects for the coming year and to move you closer to realizing your dreams. The simple chart is a circle divided into six or eight pie slices of equal size to remind you to give equal time—at least mental thought— to them. It’s a holistic approach. 1 Planning and Designing Your Reinvention Label the pie slices on the chart with six key aspects of your life. Examples might be: career, financial, travel, philanthropy, spirituality or religion, creativity, friends and family, romantic relationships, health and exercise, or whatever you want to realize over the next year. -
Rockbridge Report Thursday, April 7, 2016 Rockbridgereport.Wlu.Edu
Villanova Wildcats win CEOs band together in NCAA National North Carolina against Championship | 8 transgender law | 4 ROCKBRIDGE REPORT Thursday, April 7, 2016 rockbridgereport.wlu.edu What’s Inside Refugees find a home in Rockbridge Anita Filson appointed Rockbridge County’s Refugee Working Group started gathering volunteers, clothes and furniture months before the new judge of Rockbridge County Circuit Court. Congolese family of eight arived in March. See page 2 By John Tompkins Rockbridge Area Health After lengthy flight delays and Center expands space temporarily losing all of their bag- gage, the Msimbwas, a family of and services. eight Congolese refugees, finally See page 3 arrived in town March 11. Their arrival is the culmination of efforts by the Refugee Working Group, an Donald Trump backtracks interfaith coalition that is working to resettle refugees in Rockbridge to appeal to women County. voters after abortion “I’m very happy, it’s a very pleas- comments. ing atmosphere,” said Fahizi See page 4 Msimbwa, the family’s father. “I’m especially happy with the peo- ple who already showed me the school. Everyone’s very welcom- Broadband high-speed i n g .” internet to become Eighty local residents welcomed a reality for BARC their new neighbors at an in- customers. formational meeting at Lylburn Downing Middle School a few See page 5 days after their arrival. “The meeting last night was to learn a little bit about what has With the help of the Refugee Working Group, the Msimbwa family is getting acclimated to life in Lexington. Local residents welcomed their new neighbors at New practice fields an informational meeting at Lylburn Downing Middle School on March 15. -
New York CITY
New York CITY the 123rd Annual Meeting American Historical Association NONPROFIT ORG. 400 A Street, S.E. U.S. Postage Washington, D.C. 20003-3889 PAID WALDORF, MD PERMIT No. 56 ASHGATENew History Titles from Ashgate Publishing… The Chronicle of Ibn al-Athir The Long Morning of Medieval Europe for the Crusading Period New Directions in Early Medieval Studies Edited by Jennifer R. Davis, California Institute from al-Kamil fi’l-Ta’rikh. Part 3 of Technology and Michael McCormick, The Years 589–629/1193–1231: The Ayyubids Harvard University after Saladin and the Mongol Menace Includes 25 b&w illustrations Translated by D.S. Richards, University of Oxford, UK June 2008. 366 pages. Hbk. 978-0-7546-6254-9 Crusade Texts in Translation: 17 June 2008. 344 pages. Hbk. 978-0-7546-4079-0 The Art, Science, and Technology of Medieval Travel The Portfolio of Villard de Honnecourt Edited by Robert Bork, University of Iowa (Paris, Bibliothèque nationale and Andrea Kann AVISTA Studies in the History de France, MS Fr 19093) of Medieval Technology, Science and Art: 6 A New Critical Edition and Color Facsimile Includes 23 b&w illustrations with a glossary by Stacey L. Hahn October 2008. 240 pages. Hbk. 978-0-7546-6307-2 Carl F. Barnes, Jr., Oakland University Includes 72 color and 48 b&w illustrations November 2008. 350 pages. Hbk. 978-0-7546-5102-4 The Medieval Account Books of the Mercers of London Patents, Pictures and Patronage An Edition and Translation John Day and the Tudor Book Trade Lisa Jefferson Elizabeth Evenden, Newnham College, November 2008. -
The Secrets of Apple's Retail Success
The Secrets of Apple’s Retail Success Steve Chazin About the Author Steve Chazin is a product marketing expert, keynote speaker, eCommerce guru, viral growth specialist, seminar leader and prolific blogger at http://MarketingApple.com Steve is currently Vice President for Products at Salesforce.com, the leading cloud computing and social enterprise company. A few days after resigning from Apple in 1997, Steve was asked by Steve Jobs to help rebuild Apple’s product and marketing efforts. Consequently, Steve was part of the team that brought the iMac to market, helped return the company to profitability and created the blueprint for the future product launches of iPod, iPhone & iPad. Steve’s firsthand knowledge of how Apple was saved by better marketing is described in his free eBook and personally told through his engaging keynotes. Steve has delivered over fifty keynotes, seminars and workshops at trade shows, conferences and leadership events in more than 20 countries. An engaging and warm on-stage personality, Steve can adeptly range from traditional lectures to motivational speeches involving audience participation. Because he has built a unique practice applying and describing Apple’s marketing prowess, Steve is a frequent television, radio, and print celebrity and can be seen and heard on BBC, CNBC, ABC News, Fox News, ClearChannel Radio, quoted in the Wall Street Journal, Fortune, New York Times, LA Times, BusinessWeek, MacWorld, and is referenced in popular marketing and education textbooks. Steve can be reached at [email protected] Steve has performed extensive field research, held on site visits, and interviewed dozens of employees, customers and partners of Apple’s retail operations to produce this comprehensive guide detailing the hidden secrets behind Apple’s remarkable retail success. -
Apple Strategy Teardown
Apple Strategy Teardown The maverick of personal computing is looking for its next big thing in spaces like healthcare, AR, and autonomous cars, all while keeping its lead in consumer hardware. With an uphill battle in AI, slowing growth in smartphones, and its fingers in so many pies, can Apple reinvent itself for a third time? In many ways, Apple remains a company made in the image of Steve Jobs: iconoclastic and fiercely product focused. But today, Apple is at a crossroads. Under CEO Tim Cook, Apple’s ability to seize on emerging technology raises many new questions. Primarily, what’s next for Apple? Looking for the next wave, Apple is clearly expanding into augmented reality and wearables with the Apple Watch AirPods wireless headphones. Though delayed, Apple’s HomePod speaker system is poised to expand Siri’s footprint into the home and serve as a competitor to Amazon’s blockbuster Echo device and accompanying virtual assistant Alexa. But the next “big one” — a success and growth driver on the scale of the iPhone — has not yet been determined. Will it be augmented reality, healthcare, wearables? Or something else entirely? Apple is famously secretive, and a cloud of hearsay and gossip surrounds the company’s every move. Apple is believed to be working on augmented reality headsets, connected car software, transformative healthcare devices and apps, as well as smart home tech, and new machine learning applications. We dug through Apple’s trove of patents, acquisitions, earnings calls, recent product releases, and organizational structure for concrete hints at how the company will approach its next self-reinvention. -
In Darwin's Garden: an Evolutionary Exploration of Augmented Reality In
In Darwin’s Garden: an evolutionary exploration of augmented reality in practice Item Type Book chapter Authors Summers, Alan Citation Summers, A. (2020). ‘In Darwin’s Garden: an evolutionary exploration of augmented reality in practice, In Earnshaw, R., Liggett, S., Excell, P., Thalmann, D. (Eds). Technology, Design and the Arts - Challenges and Opportunities. Springer International Publishing Publisher Springer International Publishing Rights Attribution-NonCommercial-NoDerivatives 4.0 International Download date 28/09/2021 19:30:23 Item License http://creativecommons.org/licenses/by/4.0/ Link to Item http://hdl.handle.net/10034/623088 Chapter x In Darwin’s Garden: an evolutionary exploration of augmented reality in practice Alan Summers University of Chester [email protected] Abstract This chapter discusses the rapid developments in augmented reality and mixed reality technologies, from a practitioner’s perspective of making the augmented reality sculptural work In Darwin’s Garden. From its conception in 2012, to its exhibition at Carbon Meets Silicon II in 2017, the advances in augmented reality technology led to an interplay between the goal of the creators and the technological realisation of that vision. The art, design and technology involved, generated a reactive process that was mired in external influences as the accessibility to augmented reality became commercially valuable and subsequently restricted. This chapter will be of interest to anyone who wants to understand more about the possibilities, technologies and processes involved in realising mixed reality practice and about the commercial culture that supports it. Keywords: Augmented reality • Sculpture • Extended realities • Transmediation • Embodiment • Virtuality x.1 Introduction The artwork In Darwin’s Garden was developed by the artist Chris Meigh-Andrews with the collaboration and assistance of Rowan Blaik, Head gardener at Down House, and the author, a design educator and researcher at the University of Chester, UK. -
Real-Time Traveler Information Market Assessment White Paper
Real-Time Traveler Information Market Assessment White Paper Publication No.: FHWA-JPO-10-055 EDL Document No.: 14961 February 22, 2010 Submitted by: This page left intentionally blank Notice This document is disseminated under the sponsorship of the U.S. Department of Transportation in the interest of information exchange. The U.S. Government assumes no liability for the use of the information contained in this document. This report does not constitute a standard, specification, or regulation. The U.S. Government does not endorse products of manufacturers. Trademarks or manufacturers’ names appear in this report only because they are considered essential to the objective of the document. Quality Assurance Statement The U.S. Department of Transportation (DOT) provides high-quality information to serve Government, industry, and the public in a manner that promotes public understanding. Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information. The US DOT periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement. Acknowledgements Interviews were conducted with industry experts, with each focused on one of the four traveler information modes—traffic, transit, parking, and intermodal/freight. The Intelligent Transportation System (ITS) Joint Program Office (JPO) thanks the following experts with whom interviews were conducted: Traffic Name Organization Cy Smith AirSage Matt Wright AirSage Greg Larson California Department -
Life on the Digital Edge: How Augmented Reality Can Enhance Customer Experience and Drive Growth
Life on the digital edge: How augmented reality can enhance customer experience and drive growth Copyright © 2014 Accenture. All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Every business is a digital business. That’s because every customer is now a digital customer. Nowhere is this more evident than in the retail arena, where shoppers have used social networking and mobility to transform their purchasing experiences. In response to the rise of the digital customer, retailers are looking to leverage digital technologies to drive new levels of customer engagement and competitive advantage. One area that holds particular promise is augmented reality. 2 The (digital) natives are restless With today’s proliferation of social It’s not easy to meet the needs of networking and mobile applications, this new breed of customer. In an customers have non-stop access to “always-on” world, customers have more knowledge and more opinions the power to continually redefine than ever before. This information the retail shopping experience they is shaping their preferences for want to have. Their expectations are products and services, as well as rising—and constantly evolving. their expectations for personalized They want to be enticed and retail experiences. It is also upending engaged. They want digital content the linear buying process. That and digital options that are easily traditional path to purchase—which accessible 24/7. And they want a begins with awareness and ends seamless experience, across multiple with purchase and loyalty—has lost channels that enable them to search, its relevance for today’s customers. -
Mobile LBS: Status Update & Platform Assessment
Wireless Media Mobile LBS: Status Update & Platform Assessment Wireless Media Strategies (WMS) Report Snapshot This report provides Strategy Analytics’ high-level outlook for handset-based location-based services. Rising GPS penetration, the growing popularity of taxi- sharing, carpooling, and ride-sharing apps, third-party content integration into popular map applications, and the emerging wearables device category provide opportunities for growth and development in mobile LBS. This report also includes an update of our assessment of global location-platform leaders, HERE, Google, TomTom and Apple. November 2016 Nitesh Patel +441908423621 Tel: Email: [email protected] www.strategyanalytics.com Wireless Media Contents 1. Executive Summary 3 2. Key Trends in Mobile LBS 4 2.1 Reported Mobile LBS Use and Adoption 5 2.2 Mobile Maps & Direction Use in Context 6 2.3 Mobile Location Capability to Boost Emerging Market Opportunities 9 2.3.1 GPS handset penetration rises in the entry tier 9 2.4 New Trends in Urban Mobility 10 2.5 From Maps & Navigation to All-in-One Travel Planning Apps 11 2.6 Wearables Remain a Growth Opportunity 13 3. Location Platform Benchmark Update 16 3.1 Overall Assessment 21 Exhibits Exhibit 1: Overall Mobile Map & Directions Use in Context: Asia, Europe, and the US ............................................... 6 Exhibit 2: Regular Mobile Map & Directions Use in Context: Asia, Europe, and the US .............................................. 8 Exhibit 3: Mobile Map & Directions Use across All Countries ...................................................................................... 8 Exhibit 4 Rising Penetration of GPS Handsets by Price Tier ...................................................................................... 10 Exhibit 5 Global Wearable Device Sales by Type ...................................................................................................... 14 Exhibit 6 The Relative Strengths & Weaknesses of Major Location Platforms .......................................................... -
Music's Augmented Future
thereport ISSUE 410 | 17 OCTOBER 2017 Music’s augmented future 1 ISSUE 410 17.10.17 COVERAR SPECIAL FEATURE PART 1 AR you experienced? he first thing to understand about Cycle report alongside technologies like Kingston; in the years since there have been particularly around its potential to become augmented reality (AR) technology microblogging, social networking platforms a steady stream of experiments around music truly mainstream. There are several reasons is that while it may be a hot trend of and 3D printing. and AR. You can read about some of them for this, starting with 2016’s big app craze: 2017, it’s certainly not a new trend. 2008 was also the year when Apple and later in this issue. Pokémon Go (pictured). TSci-fi author William Gibson was writing Google launched their first app stores for In the years after 2008, many of these While catching virtual beasties in real- about the idea of augmenting humans’ vision smartphones, with startups like Layar and campaigns have, with hindsight (and often world locations also seemed gimmicky at first with digital content in 1994, although arguably Metaio early to experiment with “browser” even at the time) seemed like gimmicks; – the mobile game raced to $500m of revenue head-up displays (HUDs) in aircraft were the apps that overlaid information onto the good for getting a few headlines when they and then $1bn. Even in April 2017, there were first example of AR decades before that. phone’s camera feed. launched, then quickly forgotten with no still 65m active players globally, and for many report AR as we understand it in 2017 has been By 2009, Music Ally was writing about AR obvious impact on sales or fan engagement.