Page 1 GMIS International

GEMGEM

2 Short Months August 19 - 22, 2012 till 2012 Conference Chicago, Illinois

AnAn AssociationAssociation ofof GovernmentGovernment ITIT LeadersLeaders

May & June 2012 Page 2 May & June 2012 Elected Executive Board

Rick Bareuther James C. Buston President 3rd Vice President Richland County, S.C. City of Auburn Clark Rainer Voice (775) 742-7417 144 Tichenor Ave International Director [email protected] Auburn, AL 36830 Henry County Voice (334)501-7200 140 Henry Parkway Paul Ruth [email protected] McDonough, GA 30253 1st Vice President Phone (770) 288-6841 Cobb County Brian Kelley Fax 7709542922 100 Cherokee Street, Suite 520 4th Vice President [email protected] Marietta, GA 30090 Portage County Voice (770) 528-8700 [email protected] 449 S. Meridian St Johnny A. Walton Ravenna, OH 44266 Executive Director Janet Claggett Voice (330) 297-3588 Aiken County 2ndVice President Fax: (330)298-3949 828 Richland Ave. W Richland County Aiken, SC 29801 2020 Hampton Street [email protected] Voice (803) 642-1593 Suite 3030 Fax (803) 502-1825 Columbia, SC 29204 Lori-Ann Fox [email protected] [email protected] . Membership Development City of East Providence Sherri Flynn 145 Taunton Ave. Treasurer East Providence, RI 02915 City of Sparks

Voice (401) 435-1948 P.O. Box 857 [email protected] Sparks, NV 89432 Voice (775) 353-2352

Appointed By Board Advisory Council Members

Name Position Agency State Voting Member Conference Chair John Burns CIO City of Woodstock IL

Sam Ferguson Gray Cassell Director of IS Town of Kernersville NC Village of Schaumburg Stephan Dawe CTO City of Opelika AL 101 Schaumburg Ct. Jonathan Feldman Director, IT Services City of Asheville NC Schaumburg, IL 60193- Chris Fisher Director of IT City of Conyers GA 1899 David Freeman IT Director Limestone County AL Voice (847) 923-4548 sfergu- Bill Haight CIO Salt Lake City UT [email protected] Justin Heyman IT Specialist Franklin Township NJ Elaine Isler Help Desk Manager City of Mobile AL Non-Voting Member Aaron Kostyu Director of Technology Lowndes County GA GEM Editor Jim Lawson IT Director Douglas County KS Elaine Dickey Isler Glen Liljeberg IT Manager City of Westmont IL PO Box 1827 Diane Nelson IT Director City of Park Ridge IL Mobile, AL 36633 Rob Petty CIO City of Novi MI Voice (251) 208-7174 Dan Putnam IS Director City of Livonia MI Fax (251) 208-7178 Dan Rainey Director IT City of Ann Arbor MI [email protected] Scott Roberts Director Town of South Windsor CT Nick Roethel IT Director City of New Berlin WI Non-Voting Member Alan Rogers IT Manager Nevada State Dept. of Personnel NV Executive Secretary Gustavo Roman Director of IT City of Bryan TX CMP Management Eugene Rudy Network Administrator City of St. Mary's GA PO Box 27923 Wendy Schmidle IT Manager Town of East Greenwich RI Austin, TX 78755 Larry Schroth Director of IT Village of Palatine IL Voice (512) 220-1497 Ashley Smith IT and Comm. Manager City of Hapeville GA Fax (512) 857-7711 Doug Townsend Director Technology Services City of Medford OR www.gmis.org Peter Wallace CIO Chesapeake VA

Page 3 GMIS International

Table of Contents

President’s Message 4 Backups 6 Kommit’s Conference 7 Second City Entertainment 12 Keynote Speaker 13 Annual Conference Informaton 14 Chapter Roll Call 16 Sister Organizations 18 Last Word 19

State Chapter Presidents Each State Chapter has its own By- Kansas Pennsylvania laws governing the election of State Bill Bauer Phil Svesnik Officers. This is a list of the most Coffey County County of Westmoreland current State Chapter Presidents: 620-364-3609 724-830-3870

Alabama Rhode Island Becki Goggins Michigan Steve Sedore Lori-Ann Fox State of Alabama Alegan County City of East Providence 334-517-2451 269-673-0470 401-435-1948

Connecticut Nevada South Carolina Jack McCoy Daniel Johnson Doug Hislop City of Manchester City of Reno South Carolina Retirement Systems 806-647-9071 [email protected] 775-334-2301

Georgia

Kelvin Joiner New Jersey Utah Justin Heyman Kevin Perry City of Fayetteville 770-719-4043 Frankllin Township State of Utah Cio’s Office 732-873-2500 801-977-6881 Illinois Glen Liljeberg North Carolina Virginia Village of Westmont Bruce Stice David Noel 630-981-6241 Town of Cary County of Stafford 919-469-4027 540-658-4573

Page 4 May & June 2012

GMIS International President’s Message

Rick Bareuther

OPEN DATA – GMIS Style survey on the listserv from our sister organ- izations in Europe. Hopefully you took the By Rick Bareuther time to complete the questionnaire. If you

haven’t gotten around to it, please do so. As I considered a topic for my bi-monthly Your input will be much appreciated. I re- GEM article, I was reviewing articles that member all the talk back in 2007 as CTO I’d set aside over the past months. I looked Vivek Kundra and the District of Columbia at one entitled “ Robots are taking mid- were announcing the “Democratizing Da- level jobs, changing the economy , high- ta” initiative. The District created a portal tech workers should fare well as tech to provide data sets and data streams to the transforms the workplace .” I think I saved public. This was followed up with the this one because, (a) it amused me, and (b) “Apps for Democracy” contest. $50,000 in I liked the idea that high-tech workers prize money was awarded to developers for would do well. The article discussed applications using the Open data. The IBM’s Watson supercomputer beating hu- mayor of DC announced that 47 IPhone, mans at the Jeopardy Game Show, the Facebook and Web Apps were produced in Google self-driving car and various mili- only 30 days. He stated that the district tary robots at an MIT robotics symposium had real- last fall. I wasn’t ized a $2.3 quite sure where to million re- go with the robot turn on the thing, so I moved prize mon- on to Open Data. ey invested.

Since then, Our GMIS Interna- many other tional Director agencies Clark Rainer, re- have created cently distributed a Page 5 GMIS International

Presidents Message...continued from page 4... opment have been mixed. In 2010, Wash- Open data portals – Data.Gov, DataSF, Da- ington DC's CTO Bryan Sivak (who fol- ta.Seattle.Gov to mention a few. Many lowed Vivek Kundra) announced that the agencies have had contests and events simi- district was unlikely to run another “Apps lar to the “Apps for Democracy” – NYC for Democracy” contest. Sivak explained BigApps being one of the biggest and a ma- that many of the applications developed as jor priority for Mayor Bloomberg. Even part of the scheme had been "cool", but not Reno, Nevada had a developer event this necessarily useful for the citizens. past October, Hack4Reno. What have been your experiences with The idea of opening up the data repository Open Data and Open Data Apps? Do you to the world and seeing what innovative have an active initiative to provide Open things come to pass was always intriguing to data? Have you had a formal event or con- me. In my mind most of the data retained test to promote the building of Open data by governments was pretty mundane stuff. apps? Which apps have been most benefi- But maybe that was because I was on the cial to your organization/citizens? inside looking out. Would the outside de- veloper be able to tie apparently uninterest- It will be interesting to see where we go in ing datasets, mash them together and create the future with Open Data. If you have a value? particular success story you’re willing to share, I encourage you to write a paragraph Five years after “Democratizing Data,” I or two about it. You can put it on the think the jury is still out on where this will Listserv or submit it for the GEM. Maybe all lead. On the one hand, who can argue you can even demonstrate it for your peers with making public record data accessible in Chicago this coming August! and usable? Transparency is a good thing. On the other hand, results from App devel- Page 6 May & June 2012

center, has been expedited andB eBackups y Wriitten by: Johnny Walton

You are very conscientious. attached to that SAN crashed. we archive one set of tapes You make sure all your data is We then realized that the first each month, and we almost backed up to disk, tape, or the two drives had not rebuilt as exhausted that archive to find a cloud. we had expected. This was our good backup of the image serv- first process failure -- not con- er. It turns out an IT employee You are confident that your firming the disks returned to was canceling the backup when systems are safe from data loss. proper operation. more tapes were needed, rather I certainly was. We had not lost than addressing the problem. data in my 29+ year career. Unlike our other SANs, this That was our third process fail- SAN had not been configured That onfidence was shattered ure. The fourth was failing to to automatically rebuild re- frequently and adequately test this past March when we had placement disks. But the SAN multiple failures of hardware our abilility to restore files and was setup to email notifications servers. and process. We lost four days of important events; why didn't of user files, and 20 months of we get notified? The SAN had The toughest part was having scanned files. It should not been setup by a employee no to tell our departments that we have happened, but it did. longer with the department; he had let them down - that we had lost their data. They took it The problem started back in had set the notifications to go better than I did, thankfully. November. One disk in our to his email account, rather primary SAN failed. The ven- than our monitored "helpdesk" The rebuilding process for the scanned images is now well dor sent a new drive, which we account. That was our second underway, with departments installed and saw a green light. process failure. and IT staff scanning and in- Problem solved. So, the SAN had failed, but we dexing the missing documents. A second drive failed in early can get it back up. Now we This effort will go on for a few March. The vendor sent a new just need to reload from our months. drive, which we installed and backup tapes. Tapes, in one saw a green light. Problem form or another, have been our Can this happen again? Of course, but the chances will be solved. primarily backup media for 25 years. We've restored many greatly reduced in the very near The following Monday another times. future. Our policy now requires drive in the same SAN segment all notifications to go to the failed. The SAN was config- But this time was different. We "helpdesk" email account, ra- had to go back four days to get ured for RAID 6 with two ther than specific employees. . to a good backup of the file striped drives. The SAN server. We spent about 10 Continued on Page 11... crashed, and the three servers days trying to recover images; Page 7 GMIS International

Conference, May 7-10, 2012 while arranging the trip. When the train ar- rived, we were able to sit together on an al- The raw journal of most empty train. The train was an older one, with many wooden parts, and looked to be a Clark Rainer, product of the 1950's or so. It was a slower train, but provided a great site seeing oppor- GMIS International Director. tunity as we meandered across the country side stopping at every small town along the 7-5-2012 Flight from ATL to AMS about 15 way. It was great having Christian as a per- minutes late. Made connecting flight on KLM sonal tour guide during the ride. I learned of to Gothenburg with about 15 minutes to one town that we passed that had a strip of spare. Luckily was able to sneak into the wooden houses that dated back to the 17th short line at the security checkpoint. KLM century. Another town that used to have a flight to Gothenburg was interesting. The pi- world class "football" or soccer team, but af- lot looked like he stepped out of GQ and ter a steel mill closed the town also failed stepped into the cabin and gave a thorough shortly after. The trees here are similar to As- explanation of why we were running 6 pens and Pine Trees (that the Swedes call minutes behind schedule, but assured that we "talls"). Imagine pine trees with the bark would make the time up in the air. About to stripped from about 20 feet up to the top of land now, so up go the iPads. the tree. It is a sign of how the harsh winters affect the pines. After a pleasant 3 hour train Landed on time, and baggage came out with- ride we arrived in Karlstad, and to our pleas- in 3 minutes of arriving at carrousel. Customs ure found Rick B. had also just arrived and was closed, and simply took my luggage, was standing at the terminal. Ian Hanson was hailed a cab, and arrived at Gothenburg Cen- there shortly with his car to give a ride to the tral station within 20 minutes. I was able to hotel. I was a little tired, but no too bad, and change my train ticket to an earlier train leav- Rick and I went on a walk about the town af- ing Gothenburg at 10:12 AM. While waiting ter putting our things up in the room. We for the train to arrive, I was having a little walked and gained our bearings for about trouble reading my ticket (printed in Swe- three hours, and probably walked a good dish), and approached a gentleman standing three miles or so. Karlstad is a university in front of train 7 stall to ask if he would help town, with many canals, and bridges, and a me read my ticket. After a brief explanation great downtown shopping district which is of which car and seat I was assigned, he pedestrian only. At 5:30 we met Christian asked why I was headed to Karlstad, to which again in the lobby of the hotel, and then went I replied a conference. He asked what confer- to a hospitality room for a couple drinks, ence, to which I replied the Kommits confer- where I sampled several local Swedish beers, ence. He replied; "my name is Christian" - the and a small glass of Swedish bourbon. We person in charge of the International dele- were joined by the entire executive (board) of gates, and whom I have been receiving nu- Continued on page 8... merous emails over the past several months Page 8 May & June 2012

Kommits...Continued from page 7... peas, and carrots (all grown on the grounds). Kommits, and we left for dinner. This was served with a rich red wine from Dinner was held at a small farm which was Australia. Desert was a rich apple tart served previously owned by priests who sold to a with a "desert wine", which was also very local investor in 1985, who has turned this sweet and thick. I think it as a port wine. Fi- old hay and horse barn, house, and property nally coffee was served with a choice of Irish into a local attraction that now houses a local Whisky. We reconvened at the hotel and met embroidery shop, restaurant, and event hall in the hospitality room where we shared a for holding weddings, parties, etc. Shortly night cap, and were in bed by midnight after arriving at the dinner venue, we were . joined by the Belgium and Dutch who had 8-5-2012: After a refreshing night's rest, I been traveling all day trying to get there. awoke about 5:30 AM local time, checked Turns out the Belgium's missed their Sky- and answered a few emails, and wrote the ways flight that had diverted my trip the day notes above from yesterday's adventures. It's before as well. Honestly, I feel so good with about 6:30 AM local time now, and I'm about little effects of jet lag, and it makes the $900 to get up, and prepare for a day of learning change to my flight all worth it now. about the local history. We meet the bus downstairs at 8:45 this morning for a five We were greeted by the restaurant owner and hour tour of Karlstad and surrounding area. manager Emily, head waiter, and Chef who Of course while on the bus, we will be dis- described the entire venue, and greeted us cussing LOLA business, and sharing many with Champaign (real Champaign from ideas and customs. The bus tour of Karlstad Champaign). We were led into the dining ar- went quite well, but was a little long winded ea where we were described in detail and six at times. We saw the big lake up close, in- course meal (Event) that we would soon en- cluding ducks (mallards). Lunch was served joy. First course was a green pea soup served outside at this Mansion built in the 1700's in shot glasses with small (almost like sugar along with servant quarters, smoke house, spoons), and we were encouraged to enjoy and other out buildings. Following the tour, Champaign with this first course. Next was we had about an hour to freshen up, and local custard of fish, a fried cheese, and local headed to the conference center where the herbs and vegetables grown on property? The conference began with three keynote speakers fish was similar to a walleye caught locally, at about 6:00 pm. Following the keynotes we and was served with a sweet white wine from were served dinner at the conference center France. The next course was veal, sliced into where everyone mingled amongst the vendor about 3 mm thick slices served with a few area. Later the international group went out to anchovies, and sauce. Main course was de- the bar for a few drinks, and it was off to bed. scribed as Deer, local wild deer similar to our white tail, but not caribou (or reindeer). Four 9-5-2012: The day began with breakfast at medallion sized pieces surrounded a healthy 8:15 or so for me, and the conference activi- serving of mashed potatoes (no garlic), and a ties started at the conference center at 9:00. rich sauce served with a mixing of asparagus, Continued on page 9... Page 9 GMIS International

Kommits...Continued from page 8... plan for VIAG. Martin from movement. We were also Keynotes were first in the the UK delivered an update asked to turn to the person morning then we broke away of many consolidation efforts closest to us and just by look- for the LOLA meeting that SOCITM was undergoing, ing at them tell who they vot- was very successful. Eddy and trying to tear down silos ed for in the last election. Of Van der Stock from Belgium in their organization. Finally course I had no idea who the gave an overview that was Sweden gave their update, Swedes were voting for in the shared, and will include a and much like everyone else, last election... The second copy in the GEM and on the much is being driven by question we were to answer web site. Long story short is budget concerns for all. was whether our associate that LOLA is targeted to ob- believed in God or not. To tain official status of an NPO After the LOLA meeting and say the least, this was an in- (Non-Profit Organization) updates, we went to watch teresting session :) during the VIAG conference Martin Ferguson from Socitm in Holland November 4-8th (UK) give a delivery and up- This night was of the gala of 2012. There will be one date on the Citadel on the dinner and banquet, so off we more meeting and update Move, including the results went to change into a suit. during the GMIS Conference of the recent survey that was While at dinner, I was able to in Chicago, which I believe sent out, and the next steps sit next to OK (spelled Ake) will help to increase Interna- (again, I will provide this as Nygren who is the IT chef of tional participation. Follow- well). Leksands Kommun, and also ing the LOLA update, each a tremendous outdoorsman, country represented gave up- Lunch was served and fol- and Moose hunter. Those dates on our individual or- lowing lunch and afternoon who know me will under- ganizations, and individual sessions, I met with Daniel stand this was a great pairing municipalities. I went first, Becker, a free-lance writer at dinner, as we talked about which was an introduction who covers and writes arti- all sorts of hunting and fish- for me, GA, and Henry cles for Kommits. We spent ing adventures, and shared County, then gave a brief up- some time in an interview, many pictures as well. I think date on the strategic planning and then went to see the af- we may be traveling together initiative and social media ternoon Keynotes. This was in the near future for a Moose plan/policy we're working on. especially interesting because trip. And, Ake may come to I shared our goal of increas- I was sitting next to Daniel the US for a Deer, Duck, fish, ing membership to 2000 by during a group exercise in- or whatever I can round up 2015 and explained how that spired by one of the speakers for him. I may take him to was possible. Holland was up (look up from program) Featherhorn Farms or to next and Rolf gave an update where we used different tech- Burge Plantation. of their progress, and it was niques, body language, facial interesting to lean that Chan- expressions, etc. and saying Later that night we went to a tal was responsible for devel- "This is Important". My fa- bar, and then back to Inge's oping a social media policy / vorite was the use of eyebrow ontinued on page 10... Page 10 May & June 2012

Kommits...Continued from page 9... his girlfriend Sanna hosted as well. It was certainly a room for more drinks and the international group in great end to a perfect confer- Inge's favorite ... Whiskey. their home serving a very ence in Sweden. Swedish meal. We were 10-5-2012: Well . . . since greeted with Champaign, and 11-5-2012: I woke up at 4:00 traveling to Sweden first a full buffet was to follow in AM to meet (and surprise) leaving GA on 6-5-2012, I their kitchen. Their home was Rolf and Chantal in the lobby think I have had a total of 12 a detached home in a planned to say good bye and send off. hours sleep, and have been development, and they shared They joked about all of us wined and dined each night a heated swimming pool with coming to say good bye the until late hours. Today I slept 12 other homes that were po- night before during dinner, so until almost 2:30 pm. I think sitioned around the pool. it was a unique opportunity to today was the day jet lag Christian tells us that this meet their challenge. won! I did get up feeling home is very exclusive (and I quite refreshed and ready to have some pictures to embed Checkout was at 12:00, and I head to dinner for a final here). This was a wonderful, met Rick down in the lobby, meal in Sweden before trav- inside look into the real lives and later walked with him to eling to Denmark tomorrow. of our hosts, and not just the the train station. I did a cou- This dinner would be a sur- hotel. Again, this was a very ple more laps around town, prise for all of us, and a real special treat for all, and one and about 2:00 headed onto treat! Our conference chair, that I think we should consid- the airport. My flight from and host, Inge Hanson and er for the GMIS conference Karlstad to Copenhagen was with one, five minute stop WELCOME TO OUR NEWEST CHAP- to pick up 4 more people. The wind is blowing TER IN about 25 Km/h and the NEW MEXICO ride a bit turbulent, but this is fun!! We landed about 10 minutes late (7:30), and Mette and Stig were waiting when I came out of the terminal. No customs to go through in Denmark either.

New Mexico recently joined the GMIS family. Please join us in congratulating Laura Gonzales, President, Mark Graham, Vice President and John Jones, Sec- Page 11 GMIS International

Keynote Speaker...Continued from page 13... a good one and we hope A stringent testing protocol of the most customer fo- everyone can make it to Chi- will be implemented, with cused organizations in the cago. For more information multiple IT managers rotated airlines business. I would on the conference or to through the restore-test pro- also say that both of the or- make a reservation, please cess. ganizations he has and is visit the web site at http:// When the new processes are working for also do a great www.gmis.org. operational, an outside con- job working with their em- sultant will evaluate our back- ployees. We should look up and restore procedures and forward to Jeff passing on report any deficiencies to me some of the key manage- Back-ups...Continued from Page 6… and my supervisor, the County ment practices and princi- Administrator. ples to us. Not to put any The move away from tape as undue pressure on Jeff but I our primary backup method, This should not have happened would also expect his scheduled for 18 months from the first time. Now we are de- presentation to include a now when we build a new data termined to make sure it good dose of humor along center, has been expedited and doesn't happen again. with practical management is partially in place now. By advice. early summer the primary Are you sure your backups are SAN will be replaced with a good? Maybe you better go redundant SAN, with the cur- Jeff Martin and his experi- do some restore tests, just to rent SAN being repurposed as ences are just one example be sure. And check all your the target for the first disk of what the 2012 program systems/devices to be sure backup. A NAS at another committee is putting togeth- alerts go to the right place. location will be the second er for the 2012 GMIS Con- disk backup target, with those ference in Chicago. I hope backups then moved to tape this gives you a small taste weekly for a third level and of what is to come with this archiving purposes. year’s conference. We be- lieve we are putting together

GMIS International Conference

August 19-22, 2012 Chicago, Illinois Page 12 May & June 2012

GMIS Conference 2012: Second City Entertainment

For those of us who us grew up in the 70’s and 80’ I am sure you are familiar with names such as John Belushi and Dan Aykroyd as being two of the comedic superstars for Saturday Night Live. This familiar and popular show has throughout the years made people laugh and you may not know but quite a few of the Saturday Night Live staff got their start in a place called Second City right here in Chicago. This year at your GMIS conference we will have the opportunity to maybe see the next Belushi, Aykroid or Radner. On Monday night of the conference for those who want to attend GMIS will see a Second City show. These shows are colorful and often re- flect the signs of the time with its satire and musing of the world we live in. As such some of the material is of an “R” rated nature so you know what you like and if you like the satire and comedy such as this I am sure you will laugh until you cry. Below is just a taste of the history or of what is Second City. http://www.secondcity.com/MediaPopup/103 opened its doors on a snowy Chicago night in December of 1959. No one could have guessed that this small cabaret theatre would become the most influential and prolific comedy theatre in the world. With its roots in the improvisational games of , The Second City developed an en- tirely unique way of creating and performing comedy. Founded by Spolin's son, , along with Howard Alk and Bernie Sahlins, The Second City was experimental and unconven- tional in its approach to both theatre and comedy. At a time when mother-in-law jokes were more the fashion, The Second City railed against the conformist culture with scenes that spoke to a younger generation.

The Broadway success of and – members of The Second City's pre- decessor, The – put attention on the fledgling company. Soon, alumni of The Second City – such as Alan Arkin, Barbara Harris, Robert Klein, David Steinberg and Fred Willard – began to cement the theatre's reputation for developing the finest comedic voices of each and every generation. With the debut of NBC's Saturday Night Live, populated by Second City Alums John Belushi, Dan Aykroyd and Gilda Radner, the theatre became internationally known for its ever increasing roster of comedy superstars. Soon, Second City's sister-theatre in Canada developed its own sketch comedy series, SCTV, hailed as one of the greatest comedy series of all time and featuring an all-star cast that included Martin Short, Andrea Martin, Catherine O'Hara, John Candy, Eugene Levy, Dave Thomas, Joe Flaherty and Rick Moranis.

By the 1980's, The Second City had become much more than a small cabaret theatre on Chica- go's north side. In the middle of the decade, The Second City would begin a new era as Second City Toronto proprietors Andrew Alexander and Len Stuart would buy out Bernie Sahlins' in- terest in The Second City Chicago and set in motion a new era of innovation for the company. Today, The Second City continues to produce the premiere comic talent in the industry. From Mike Myers to Steve Carell, Stephen Colbert to Tina Fey – The Second City imprint is felt across every entertainment medium. Second City Communications has become an industry leader in bringing improv-based methodologies to the corporate sector; and Second City contin- ues to create unique media in television, film and the digital realm. Page 13 GMIS International

aviation leadership 2012 GMIS and technology, an Conference award shared with the August 19-22, 2012 honorable John Glenn Submitted by: and Marion C. Blakey, Sam Ferguson ex FAA Administra- tor. Jeff has over twenty two years of experi- Jeff is a United States ence in the Low Cost Air Force Pilot veteran Carrier airline model, and he has logged including leadership more than 10,000 experience with Jet- hours in the Boeing Blue Airways and 737 and Airbus fleet Southwest Airlines – of aircraft. He is a two world renowned graduate of Pittsburg brands known for cus- State University, KS tomer service and pro- where he earned a BS active employee man- degree in marketing. agement. Jeff is the Jeff and his wife Su- Senior Vice President san reside in NYC of Operations for Jet- near the JetBlue Head- Blue Airways where quarters located in he directs all daily de- Long Island, NY. partures, 200 aircraft and over 4000 crew- Navigating the I am especially proud members across the and pleased to have JetBlue Network. In Winds of Change Jeff Martin as one of addition to daily oper- with our speakers this year. ations, he is responsi- Jeff and I went to high ble for technical and Key Note Speaker school together where maintenance planning Captain Jeff Martin we played sports to- and operational IT gether, hunted quail programs. together and generally had a good time grow- He testified before congress in 2009 provid- ing up in a small town. Over the years we ing expertise to NextGen Airspace redesign have stayed in touch and have shared various and the utilization of new technologies to experiences. As addressed above Jeff has a increase air traffic efficiencies and reduce vast amount of experience working for two carbon footprints. In 2010, he was awarded Continued on page 11... the Williams trophy for his innovation in Page 14 May & June 2012

The GMIS Annual Confer- your experience and leader- Speakers Confirmed! ence is excited to offer three ship, your energy and enthu- full days of expert panels, siasm, your knowledge and • Jeff Martin, Vice Presi- esteemed keynote speakers skills. Come together with dent of the Operations and excellent opportunities to other Information Technolo- Coordination Center for meet and network with the gy leaders from throughout Southwest Airlines leaders who are shaping the the country to explore new • Gail Thomas Flynn, Vice future of information technol- initiatives, navigate current President, US State and ogy in the public sector challenges, and learn Local Government for firsthand what others in your across the United States as Microsoft well as internationally. Don't industry are doing around the miss this incredible oppor- globe to stay ahead. Leave • tunity to interact with your this meeting knowing you Shannon Tufts, Assistant peers in the heart of down- will make a difference Professor and Director for the Center for Public town Chicago. . Technology at the Uni-

What's New versity of North Caroli- Why You Go Call for Presentations now na confirmed to speak at open! this year's conference. The organizations you serve, the mission you share, the Take this opportunity to For further information on profession you advance - share your organization's suc- the conference go to: those are the reasons you go cesses and lessons learned http://www.gmis.org/conference to the GMIS International with fellow GMIS members. Annual Conference. Share Page 15 GMIS International

Chapter Roll Call

David Freeman State of Alabama Limestone County [email protected] 256) 216-3450

Jack McCoy State f Connecticut City of Manchester [email protected] 860- 647-3071

Kelvin Joiner State of Georgia City of Fayetteville [email protected] 770- 719-4043

Glen Liljeberg State of Illinois Village of Westmont [email protected] 630-981-6241

Bill Bauer State of Kansas Coffey County [email protected] 620-364-3609

Steve Sedore State of Michigan Allegan County [email protected] 269-673-0470 Page 16 May & June 2012

Daniel Johnson State of Nevada City of Reno [email protected] 775-334-2301

Justin Heyman State of New Jersey City of Franklin [email protected] 732-873-2500

Laura Gonzales Los Alamos County [email protected] 505-663-1991

Bill Stice State of North Carolina Town of Cary [email protected] 919-469-4027

Phil Svesnik State of Pennsylvania County of Westmorland [email protected] 724-830-3870

Lori-Ann Fox State of Rhode Island City of East Providence [email protected] 401-435-1948 Page 17 GMIS International

Doug Hislop South Carolina Retirement Systems [email protected]

Kevin Perry State of Utah Utah State Government [email protected] 801-977-6881

David Noel State of Virginia County of Stafford [email protected] 540-658-4573 Page 18 May & June 2012

Sister Organizations ALGIM—New Zealand KommITS—Sweden Mike Wanden, President Thorbjörn Larsson, President Association of Local Gov’t Information Management Contact: [email protected] Contact: [email protected] http://www.kommits.se http://www.algim.org.nz

MISA—British Columbia, Canada MISA—Ontario, Canada David Hennigan, President Municipal Information Systems Association of ON Municipal Information Systems Association of BC Contact: Garry Bezruki, City of Waterloo Contact: [email protected] or 1-250-360-3141 100 Regina St S., Waterloo, ON, N2J 4A8 http://misa.bc.ca Tel: 519-747-8726 http://www.misa.on.ca

SocITM—United Kingdom ViAG—Netherlands Steve Palmer, President Han Fasten, President Society of Information Technology Management Contact: Johan van der Waal at [email protected] Contact: [email protected] http://www.viag.nl http://www.socitm.gov

V-ICT-OR—Belgium LOLA—Linked Organization of Local Louis Massagé Authority Paviljoenstraat 7 -9 A loose grouping of Associations that share common 1030 Brussels values is found at tel: +3225680891 www.lola-online.org http://www.v-ict-or.be Page 19 GMIS International

The Last Word

What type articles do we accept for publication?

• Previously published in another publication ( it must include credits to that publication )

• Good, Bad and Ugly

• Projects ongoing or completed

• Meetings • Activities Save the Date! • Awards GMIS 2012 Annual Conference • Kudos August 19 - 22, 2012 • Etc.

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