SAFETY AUDIT REPORT CARD SUMMARY

AUDIT DATE: October 10, 2013 AUDIT GROUP: Community members living in Dorset Park AUDIT AREA: Dorset Park, Kennedy Rd. and Ellesmere Rd. Ward 40 – Scarborough - Agincourt Neighbourhood 119 – Wexford/Maryvale

EXECUTIVE SUMMARY

METRAC’s Safety Audit looks at how social and physical environments can make an area safe or unsafe. METRAC defines safety as ‘freedom from the threat, fear, and experience of all forms of violence, oppression, and discrimination.’

The Community Safety Audit was organized by the Dorset Park Community Hub, Tenants Involved Educated and Ready to Respond (TIERR) program. Two audits were conducted on October 10, 2013 at 1:30pm in the afternoon. One audit was carried out on Kennedy Rd. north of Ellesmere Rd. and the other audit was conducted in the area south-west of Kennedy Rd and Ellesmere Rd. The audit aimed to particularly address some of the traffic concerns raised by residents in the neighbourhood. Thirteen individuals participated in the two audits.

Ward 40 has a higher population of people whose ages are: less than 5 (5.7%), 5-9 (5.1%), 15-19 (5.9%), 45-49 (8.2%), 65-69 (4.3%), 70-74 (4.1%), 75-79 (3.8%), 80-84 (3.1%), and 85+ (2.8%) compared to the City’s averages of 5.4%, 4.9%, 5.7%, 7.9%, 3.9%, 3.3%, 2.8%, 2.3%, and 2.1%, respectively.1 The Ward has a higher population of visible minorities (69.3%) compared with the City at 46.9%.2 The Ward has a higher population of people living in apartment buildings of 5 or more storeys (48.7%) compared to the City at 41%.3

The top safety priorities identified by participants were as follows: Street lighting on Delbert Dr. Right turn and pedestrian crossing at Dundalk Dr. and Ellesmere Rd. Electrical wires on Ellesmere Rd. Jay walking along Kennedy Rd. No signage near construction areas along Kennedy Rd. Lack of visibility between buildings due to lack of lighting

1 http://www1.toronto.ca/city_of_toronto/city_planning/wards/files/pdf/profile-ward40-2011.pdf 2 http://www1.toronto.ca/city_of_toronto/city_planning/wards/files/pdf/ward40_2006profiles.pdf 3 http://www1.toronto.ca/city_of_toronto/city_planning/wards/files/pdf/profile-ward40-2011.pdf Safety Audit Report Card – Kennedy Rd. and Ellesmere Rd. 1 Audit conducted on 10th of October 2013

SAFETY PRIORITIES

AREA PRIORITIES RECOMMENDATIONS Kennedy Rd 1. Street lighting on Delbert Dr. Contact City Councillor and Ellesmere There is not enough street about adding additional Rd. lighting on Delbert Dr. lighting on Delbert Dr.

2. Right turn and pedestrian Contact City Councillor and crossing at Dundalk Dr. and the City transportation Ellesmere Rd. department about adding Drivers do not see an additional stop or yield pedestrians while turning sign for drivers so they are right at Dundalk Dr. and aware of pedestrians. Ellesmere Rd. 3. Electrical wires on Ellesmere Contact 311 and City Rd. Councillor to clean up Electrical wires were on electrical wires. the ground on the south west side of Ellesmere between Kennedy Rd. and Wye Valley Rd. 4. Jay walking on Kennedy Rd. Contact City Councillor and Many people jay walk the City transportation across Kennedy Rd. department about possibility of adding crosswalks where most people are jay walking. 5. No signs near construction Contact construction areas along Kennedy Rd. company and City Construction areas along Councillor about the need Kennedy Rd do not have for more signage near enough signs for drivers construction sites. and pedestrians. 6. Lack of visibility between the Contact City Councillor and buildings due to lack of property managers of lighting buildings about installing Need more lighting between more consistent lighting buildings to increase between buildings. visibility.

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WALKABOUT PHOTO SUMMARY

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OVERVIEW OF SAFETY AUDIT RESULTS

The information below is based on the results of the survey and comments made during the safety audit walkabout. Recommendations for action were both stated by participants and based on their concerns.

A - Very Good B - Good C - Ok D - Substandard F– Poor

GENERAL B- More than half of the participants (66.7%) stated they feel safe in the area, while 33.3% stated they IMPRESSIONS sometimes feel safe in the area. Half of the participants (50%) stated they felt safe in the area alone, while the other half (50%) stated they sometimes feel safe alone in the area. Many participants stated they feel safe leaving their home after dark, while some stated they do not feel safe. More than half of participants (55.6%) stated they sometimes avoid doing activities in the community because they feel unsafe. While 44.4% stated they do not avoid doing activities. Some participants stated they generally feel safe in the area, while one person stated they feel unsafe due to their “colour/race” and another person stated they do not feel safe because they usually go out with their children and they are the only adult.

Some participants (44.4%) stated there are specific areas where they feel unsafe, while 11.1% stated there are areas where they sometimes feel unsafe. These areas included: Dim spaces on the road and sidewalk Areas where signs are not visible Glamorgan 6 parking lot, as there is a lot of people who smoke and gather in that area Bus stops on street and subway stops Antrim Crescent

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A - Very Good B - Good C - Ok D - Substandard F– Poor

SAFETY GRADE SAFETY CONCERNS RECOMMENDATIONS FOR ACTION CONTACT FEATURES LIGHTING C+ Some participants (37.5%) stated that Ensure lighting is consistent , and that all Contact property the lighting in the area is good, while lights are working and bright throughout manager to ensure all another 37.5% stated lighting is not the area including in the following areas: lights on property are good and 25% of participants were - Kennedy Rd between Ellesmere working, including unsure if the lighting is good. Rd and Brigstock Rd near buildings and

- On Kennedy Rd the space plazas.

A majority of participants (87.5%) between 2 buildings

stated that there are broken lights or - On Dundalk, pathway between Ensure paths, signs

areas that need more lighting. the back of the townhouses and entrances are

- Areas between strip mall plazas well lit.

More than half of the participants - Increased lighting on Delbert Dr.

(62.5%) stated they know who to call as there are only 2 street lights Report lights that

when lights are out/broken, while for the entire road need to be replaced

37.5% stated they did not. - Dundalk Dr. on public property at

- In the walkway this website: More than half of participants (62.5%) - On the streets https://www.toronto stated they were unsure if lights are - More lighting in between traffic hydro.com/sites/elect blocked by trees and/or bushes, while light signs ricsystem/residential/ 25% stated they are blocked and customercare/pages/ 12.5% stated that lights are not Ensure that trees and bushes are not reportastreetlightout. blocked by trees and/or bushes. blocking lights, particularly on Wye aspx Valley Rd. and along walkways. Half of the participants (50%) stated Contact Councillor to that paths and sidewalks are well lit, Ensure all paths and sidewalks are well request more lighting while 37.5% stated they are not and lit. on Kennedy Rd., Safety Audit Report Card – Kennedy Rd. and Ellesmere Rd. 5 Audit conducted on 10th of October 2013

12.5% were unsure. Ensure all signs are well lit in the area. Delbert Dr., walkways and near signs in Some participants (37.5%) stated signs area. and maps are not well lit, while another 37.5% stated they are, and 25% were unsure.

SIGNS and B- Many participants stated there are Ensure that all signs are easy to see, read Contact Councillor MAPS enough signs identifying the area. and understand, written in clear and regarding the need large enough font, and in locations that for additional signs as More than half of participants (62.5%) are easy to see. noted. stated signs and maps are easy to see and find, while 25% stated they are not Ensure there are emergency signs easy to see and find. throughout buildings and parks in area.

Many participants stated signs and Add the following signs: maps are easy to read and understand. - Signs to caution against jaywalking near heavy traffic More than half of participants (62.5%) areas stated there are no signs showing - More signs in construction zones where to go for help in emergencies, - Yield to pedestrians while some participants (25%) were - Exit door signs with brighter unsure if there are signs. lighting - Bigger signs for elderly Half of participants (50%) were unsure if emergency exits were easy to find in buildings, while 37.5% stated they are easy to find.

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TRAFFIC C+ More than half of participants (62.5%) Assess the need for more crosswalks and Contact stated area needs more crosswalks/ traffic lights in the following areas: transportation traffic lights, while 37.5% were unsure. - Along Kennedy Rd between services at the City to Many participants (62.5%) stated Progress Ave. and Ellesmere Rd. assess for more traffic in the area is not too fast, while - A flashing light between crosswalks, traffic 25% were unsure. Ellesmere Rd. and Progress Ave., lights, speed bumps as many people jaywalk in this and lower speed limit More than half of participants (62.5%) area in the area. stated the area needs speed bumps - Church at 1792 Birchmont Rd. to and/or a lower speed limit, while 25% the bus stop, as participant noted Contact Councillor to stated it didn’t. it is dangerous when the traffic is assess if area needs coming up the Hill from more bike lanes. Around half of participants stated Ellesmere Rd. there are not enough bike lanes/paths Contact property in the area, while some stated there Assess the need for additional speed manager at 1354 are enough bike lanes/paths in the bumps and/or a lower speed limit in the Kennedy Rd. to install area. area. bike racks.

Participants noted that the Assess the need for more bike lanes in Contact Councillor intersection at Dundalk Dr. and the area including; and city Ellesmere Rd. is very dangerous as cars - On most major roads such as transportation turning right onto Ellesmere Rd from Kennedy Rd and Ellesmere Rd. services about Dundalk Dr. cannot see pedestrians - In Agincourt assessing the crossing Ellesmere road. intersection and right One participant noted that there should turn on Ellesmere Rd. During the audit there was a car be bike racks added to the plaza at 1354 and Dundalk Dr. blocking Gladeside Rd. and was noted Kennedy Rd. cars often block the road. Contact Councillor Assess the need for a yield sign or and city another way to ensure drivers turning transportation Safety Audit Report Card – Kennedy Rd. and Ellesmere Rd. 7 Audit conducted on 10th of October 2013

right can see pedestrians crossing at services about sign on Ellesmere Rd and Dundalk Dr. Gladeside Rd.

Assess need for no blocking/parking sign on Gladeside Rd.

TTC B A majority of participants (87.5%) Assess bus routes and frequency to Contact TTC to assess stated they use public transit. determine if buses should operate more need to add lighting frequently in the area, particularly at and emergency signs A majority of participants (87.5%) night and on the following routes; at bus stops and to stated they generally feel safe on - 43 Kennedy increase service. public transit, while 12.5% said they - 9 Bellamy Contact Councillor to sometimes feel safe. - 51 Leslie advocate for - 42 Cummer increasing bus service Half of participants (50%) stated they - 17 Birchmount in the area. feel safe waiting for the bus at night, - 68 Warden while 25% said they did not and 25% - 102 Markham Rd. stated they were unsure. One person - 190 Scarborough Centre Rocket stated they did not feel safe because of lighting and another person stated Ensure all TTC bus stops are well lit and there are always groups of people at have signs showing who to call in case of the bus stop. an emergency.

More than half of participants (66.6%) stated there are buses that need to run later in the night or more frequently, while 33.3% stated they were unsure.

66.7% of participants stated there is

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not enough lighting at bus stops while 33.3% stated there is enough lighting.

44.4% of participants stated there are no signs showing who to call in the case of emergencies on the TTC, while 33.3% stated there are signs and 22.2% were unsure.

ISOLATION C More than half of participants (55.5%) Install emergency phones throughout Contact Councillor said the area does not look/feel the area, including in parks. and about installing abandoned, while 33.3% were unsure. Ensure all community members know emergency phones in A majority of participants (88.8%) about the different well lit walking area. stated in the day-time the area is full routes in the area.

of people. Work with property Assess areas where people could get managers, and More than half of participants (55.5%) trapped and what can be done to block Councillor to block off said the area is not full of people in the these areas off. areas where people night; while33.3% were unsure. could get trapped or Create a community watch group in blocked n the area. A majority of participants (77.7%) conjunction with the local BIA and small stated they were unsure if people business to form a network of places Contact Councillor to could hear them if they were where people can go to if they need inform people in the screaming for help in the area. help. area about well lit walking routes. 55.5% of participants stated they are Ensure community members know who unsure if there are enough working to call in case of emergencies in the Contact Councillor, payphones in area, while 22.2% stated area. Business there are, and 22.2% stated there are Improvement not. Association (BIA) and

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66.6% of participants stated they are community members unsure if there are different safe to create a routes for people to use that are well community watch lit in the area, while 33.3% stated group in the area. there are not. Over half of participants (55.5%) stated Contact Crime there are areas where someone could Prevention block their path, while 33.3% were Association of unsure. Toronto for assistance in creating 37.5% of participants stated that if community watch they were in danger there are places groups. close by they could go for help, while www.cpatoronto.org another 37.5% stated they were unsure, and 25% said there are no such places close by.

VISIBILITY C Majority of participants (66.6%) stated Add security mirrors in areas where Work with property they are able to clearly see ahead of there are sharp corners, particularly in managers, BIA, them, while 22.2% were unsure. the following areas; Councillor and - In areas where visibility is low community members 44.4% of participants stated sharp to increase visibility corners and blind-spots do not block Ensure trees in the following areas are and address areas their views, while 33.3% were unsure trimmed to allow for clear visibility where people could and 22.2% stated they do block their - On main roads hide. views. - Trees on Dundalk

An equal number of participants stated Assess the following areas to assess how that walls or fences block their view to increase visibility: (33.3%), do not block their view - On Glamorgan the downhill slope

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(33.3%) and were unsure if they block causes drivers and pedestrians their view (33.3%). not to be able to see over slope Some participants (44.4%) stated trees - The Pentecostal church in glade and bushes block their views, while side area 33.3% stated they were unsure and 22.2% stated they do not block their Look at areas where people can hide and view. work together as a community to find measures to put in place and reduce Over half of participants (55.5%) stated these risks, including adding more that cars and other vehicles block their consistent lighting, trimming view, while 33.3% stated they do block bushes/trees, installing security mirrors their view. and having motion detection lights.

Over half of participants (55.5%) stated Participants stated the need to have they can see what is at the end of windows in stairway doors to increase paths and walkways, while 33.3% were visibility. unsure.

Half of participants were unsure if there should be mirrors to help see around corners, while 25% agreed and another 25% disagreed.

Many participants (62.5%) stated there are places where people could hide and wait for people, while 37.5% were unsure. According to respondents some of the hide-out spots include the following areas; - Behind and in between the

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plaza, building, and homes - Wherever it is dark - Near trees that don’t have enough lighting - South of Ellesmere Rd beside Highland Farm, as there is a lot of bushes in need of cutting - Behind the bushes - In the dark bus shelters

MAINTENANCE C A majority of the participants (66.6%) Create community murals to help deter Contact Councillor stated that the area is clean and vandalism. and local BIA to maintained, while 22.2% were unsure. create community Add signs showing who to contact murals to help deter A majority of the participants (62.5%) regarding maintenance issues on a vandalism. stated there is not a lot of garbage in public notice board in private buildings.

the area, while 25% stated there is. Contact property Give residents information about who to manager to put up a Some participants (44.4%) stated there contact about maintenance issues they sign stating who to is not a lot of vandalism in the area, see on public property. contact for while 33.3% stated there was, and maintenance issues. 22.2% were unsure. Many participants Ensure tenants know who their rights stated there are no hate slogans in the regarding maintenance in rental Ask Councillor to area. buildings. send out information about 311 services. More than half of participants (55.5%) Contact Hydro to repair wires. stated there are no signs showing who Ask Councillor to to call for maintenance issues in the send out information area and 44.4% were unsure. about tenant’s rights The area had the following and maintenance.

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maintenance issues: - Bushes blocking the sidewalk at Contact Hydro to fix Ellesmere Rd. west of Kennedy hanging wires. Rd. - Wires hanging down near house at 77 Ellesmere Rd.

One person stated that rental apartments are not safe and clean.

ACCESSIBILITY C+ Less than half of participants (44.4%) Ensure that the area, including all Contact property stated it is easy to move around the sidewalks and paved surfaces are flat for managers of buildings area if you are using a wheelchair people using wheelchairs and motorized and local BIA to and/or stroller, while 33.3% were vehicles. ensure buildings are unsure and 22.2% stated it is not easy. accessible and that there are enough More than half of participants (55.5%) Ensure that buildings are accessible; accessible parking stated there are parking spaces for including having parking spaces for spaces. people with disabilities, while 44.4% people with disabilities, ramps to were unsure. entrances, wide enough doorways, Contact property working elevators, and automatic doors manager to inform More than half of participants (55.5%) to buildings. residents of the stated there are ramps to all buildings accessibility features in the neighbourhood, while 33.3% Ensure that there are signs with large in the building. were unsure. print for people who have visual impairments. Contact Councillor to More than half of participants (55.5%) ensure that stated they were unsure if doorways to Ensure that mailboxes and doorbells are sidewalks, paths, etc. buildings are wide enough for people reachable by people using mobility are flat and that signs using wheelchairs or strollers, while devices. can be easily read by

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22.2% stated they are and another people with visual 22.2% stated they are not. Inform residents about accessibility impairments. features in buildings and in community. More than half of participants (55.5%) stated they were unsure if there are working elevators in buildings, while 33.3% stated there are working elevators.

55.5% of participants stated that they are unsure if there are automatic doors in buildings, while 33.3% stated there are automatic doors.

A majority of participants (77.7%) were unsure if signs are large enough for those with visual impairments.

Many participants (66.6%) stated they are unsure if mailboxes and doorbells are located at heights that people using mobility devices can reach, while 22.2% stated they are.

SECURITY C More than half of participants (55.5%) Provide information to residents about Contact property stated they are unsure if there are the security features in the area manager about working security and fire alarms in the including information about security informing residents of area, while 44.4% stated there are. guards. the security features A majority of participants (77.7%) in buildings, including stated they are unsure if there are security officers.

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security features in the area (e.g. cameras, intercom, mirrors), while 22.2% stated there were.

Over half of participants (55.5%) stated they were unsure if there are security officers in the area, while 22.2% stated there are security officers, and 22.2% stated there are no security officers. Of the participants that stated there were security officers, they all stated the security officers were helpful and respectful to everyone.

A majority of participants (77.7%) were unsure if the area is patrolled by police, while 22.2% stated the area is patrolled by police. Of the participants who stated the area was patrolled by police, all stated the police were helpful and respected everyone.

COMMUNITY C Participants said the following Residents reported the need for: Contact all levels of and PERSONAL community services are available in community health centre, seniors’ government SAFETY the area: community centre (100%), services, youth services, community regarding increase in food bank (87.5%), schools (87.5%), centre, library, police, food bank, and community services library (87.5%), senior’s services (75%), schools. and programming. police (75%), housing (62.5%), Ensure that all residents know of community health centre (37.5%), community organizations that provide Contact local youth services (37.5%) and thrift store. social services in the area. organizations and

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Participants stated the community Councillor to discuss needs the following services: Have a community forum with the increasing programs community health centre (71.4%), Councillor, MP and MPP, and local in area. housing (57.1%), senior’s services organizations about increasing local (57.1%), youth services (57.1%), services. Contact Councillor to community centre (42.8%), library inform all residents (42.8%), police (28.5%), food bank Have a community meeting and about community (28.5%), and schools (14.2%). workshop to address some of the issues services in area. people are facing in the area, including A few participants stated they felt drugs, gangs, gun violence, sexism, Contact community unsafe entering parks, shops or stores domestic violence and immigration members, Councillor, and the community centre in the status. BIA and community neighbourhood. organizations to Some participants stated they feel safe Work with local community organize community in the neighbourhood, while a few organizations, BIA and councillor to forum on anti- stated they were unsure. Some of the address some of the discrimination discrimination issues, reasons participants felt unsafe were people have seen based on speaking such as sexism, anti- because of; drugs, gangs, gun violence, with an accent, economic status, immigrant sexism, domestic violence, and race/ethnicity, gender/sex, sexual sentiments, racism, immigration status. orientation, disability, religious beliefs, etc. gender identity, and immigration status. Some measures respondents took to Contact youth in the feel safe were as follows; mind own Ask youth in the area if they are area through schools business, speak kind and respectfully interested in discussing safety concerns and youth programs to all people, don’t mix with bad in the area and if they would like to be about interest in people, avoid walking in dark spaces, trained as safety audit leaders. safety issues. bring phone at all times, let someone know when they are out, and visit police.

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More than half of participants (62.5%) stated they would know where to get help if they were harassed or faced an incident of violence while 37.5% stated they do not know. Participants stated they could get help from the following places: Dorset Park Baptist Church, police station, and legal aid.

Some participants (37.5%) stated they have heard or witnessed people being discriminated against in the neighbourhood, while 37.5% were unsure and 25% stated they have not seen people being discriminated against. Of the people who have witnessed people being discriminated against the reasons were as follows; speaking with an accent (66.6%), economic status (66.6%), race/ethnicity (66.6%), gender/sex (50%), sexual orientation (50%), disability (33.3%), religious beliefs (16.6%), gender identity (16.6%), and immigration status (16.6%).

One person stated they would like to see more safety trainings in the community for the youth in the area.

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One person stated that “Sometimes people are hesitant to call for help or to call police thinking it would only escalate matters. They may feel as though they caved in by calling police. I have seen immigrants being mistreated by people of the community in jobs, employment. Police don't always seem to want to help or be understanding. Police are very very sensitive.”

Participants also noted during the walkabout that there have been robberies at 6 Glamorgan.

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CONTACT INFORMATION

CITY CONTACTS

City Councillor: Norm Kelly Ward: 40 Scarborough-Agincourt Address: 100 Queen Street West, Suite C43, Toronto, ON, M5H 2N2 Phone: 416-392-4047|Fax: 416-696-4172 Email: [email protected]

Toronto Police Services Division – 41 Division Address: 2222 Eglinton Av. E., Toronto, ON, M1K 2M2 Phone: 416-808-4100|Fax: 416-808-4102 Website: http://www.torontopolice.on.ca/d41/ Community Response Unit Manager: Staff Sergeant Debra Houston Phone: (416) 808-4119

Toronto 3-1-1 (formerly Access Toronto) Phone: 311 | TTY customers: 416-338-0889 Website: www.toronto.ca/311/

Toronto 2-1-1 (database of community services and organizations in Toronto) Phone: 211 | TTY customers: 1-888-340-1001 Website: www.211toronto.ca

City of Toronto Parks and Recreation Website: http://www.toronto.ca/parks/

City of Toronto Transportation Services Website: http://www.toronto.ca/transportation/

City of Toronto Solid Waste Management Website: http://www.toronto.ca/garbage/

Municipal Licensing & Standards (ML&S) Division Website: http://www.toronto.ca/licensing/index.htm

City of Toronto Apartment Standards Website: http://www.toronto.ca/apartmentstandards/home.htm

Toronto Hydro Electric System (Streetlights) Phone: 416-542-3195 Website: www.torontohydro.com Note: Contact about lights that are out and blocked by trees/shrubs. Also try to have exact location of light (ie. poll # or area/road description.)

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LOCAL COMMUNITY SERVICES

Advocacy Centre for Tenants – Ontario (ACTO) Address: 425 Adelaide St. W., 5th Floor, Toronto Phone: 416-597-5855 Toll-free: 1-866-245-4182 Website: www.acto.ca

Agincourt Community Services Association Address: 4155 Sheppard Ave. E. Ste. 100 Phone: 416-321-6912 Website: www.agincourtcommunityservices.com

Dorset Park Community Hub Address: 1911 Kennedy Road, Suite 105, Toronto Phone: 416-292-6912 Website: www.dorsetpark.com/

Kennedy Road Business Improvement Association (BIA) Address: 6 King Louis Cr., Toronto Phone: 416-293-2138 Website: www.kennedybia.com

Scarborough Community Legal Services Address: 695 Markham Rd., Unit 9, Toronto Phone: 416-438-7182 Website: www.scarboroughcommunitylegal.ca

Scarborough Housing Help-Centre Address: 2500 Lawrence Ave. E. Unit 205, Toronto Phone: 416-285-8070 Website: www.shhc.org/

Urban Alliance on Race Relations Phone: 416-703-6607 Website: http://urbanalliance.ca/

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