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Night Bus for Night Tube Consultation Report

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Night Bus for Night Tube Consultation Report Peter Consultation on proposed changes to Night Bus services for Night Tube Consultation Report July 2016 1 Consultation on proposed changes to Night Bus services for Night Tube Consultation Report Contents 1 Introduction ..................................................................................................................... 3 2 The consultation ............................................................................................................. 5 3 Responses from members of the public ......................................................................... 7 4 Responses from statutory bodies and other stakeholders ............................................ 91 Appendices Appendix A – Copy of consultation material...................................................................... 113 Appendix B – Addresses where a letter drop was carried out ........................................... 125 Appendix C – List of stakeholders consulted .................................................................... 127 Appendix D – Proposed Night Bus routes and Night Tube network maps ........................ 135 2 1 Introduction Night Bus services in London have increased beyond recognition in the last 30 years. This reflects and supports changes to London’s vibrant night time economy. The current comprehensive Night Bus network means that most of zones 1 and 2 are within walking distance of a Night Bus route, and London’s suburban Night Bus service is also amongst the most comprehensive in the world. There is every indication that night time travel in London will continue to grow. From 19 August 2016, we will be running a Friday and Saturday Night Tube service on the Central and Victoria lines. Night Tube services on the Jubilee, Northern and Piccadilly lines will follow later in the year. This means that many of our customers will now have a choice between Night Tube or Night Bus. Our analysis indicates that customers who take the tube instead of the bus for all or part of their journey will save 20 minutes on average, and in some cases up to an hour. When Night Tube starts, we are proposing to continue all Night Bus services, and introduce new services to help customers travel to and from Night Tube stations. This would continue the expansion of the network. If our proposals go ahead, they will contribute to another year on year increase in the number of Night Buses on the road at weekends. This increase would include improvements during this year to other services not affected by Night Tube. Many suburban Night Tube stations are already well connected to surrounding areas by existing Night Buses. Of our 20 proposed new Night Bus services, 17 would run on Friday and Saturday nights, with three running seven nights a week1. These would help passengers start or finish their Night Tube journeys, as well as providing new travel opportunities to and from suburban local centres. All these new services would follow the same route and run between the same points as the day service. On some Night Bus services extra buses run on Friday and Saturday nights to meet increased weekend demand. On 17 out of 117 existing Night Bus routes, where we have forecast that some passengers will chose to use Night Tube instead, it would no longer be necessary to run as many extra buses at weekends. This is based on detailed analysis of Oyster card and passenger survey data. These 17 services would continue to operate at their standard weekday frequency or more, providing a local, fully accessible service to all stops along the route. We consulted stakeholders and the public about these proposals between 19 May 2015 and 1 July 2015. 1 Our website contains information on changes which have been implemented https://consultations.tfl.gov.uk/buses/night-bus-review 3 We have considered the views of the public and stakeholders. This document summarises their responses to the consultation. A separate document contains our responses to the main issues raised in the consultation. 4 2 The consultation The consultation was designed to enable us to better understand the views of local residents, businesses and stakeholders to learn about factors which we may not have taken into account, and so to make a better informed decision. The potential outcomes of the consultation are: We decide the consultation raises no issues that should prevent us from proceeding with the proposals as originally planned. We modify the proposals in response to issues raised We abandon the proposals as a result of issues raised 2.1 Consultation objectives The objectives of the consultation were: To give stakeholders and the public easily-understandable information about the proposals and allow them to respond. To understand the level of support or opposition for the changes. To understand any issues that might affect the proposals of which we were not previously aware. To understand concerns and objections. To allow respondents to make suggestions. 2.2 Who we consulted The public consultation sought to seek the views of people who live near to the proposed routes, current users of the services and other potential users. We consulted stakeholders including the affected Councils, traffic police, London TravelWatch, Members of Parliament, Assembly Members and interest groups. A list of those we consulted is shown in Appendix C and a summary of their responses is given in Section 4. 2.3 Consultation material, distribution and publicity The consultation was available to view on our consultation website via https://consultations.tfl.gov.uk/buses/night-bus-review The proposed changes were made available on the website. The proposed bus route changes were in four categories: new Friday and Saturday night services new night services, seven nights a week changes to frequencies at weekends where some passengers will transfer to Night Tube running at least every 10 minutes other changes The website had five area maps, which showed the Night Tube network interchanges, with all the night bus routes outside zone 1, the proposed new bus routes, and existing 5 routes which have proposed frequency changes. These maps were for North, East, South, South East and West London and are attached as appendix D. We sent a letter to selected households whose properties had frontages to the proposed new night bus services. The criteria used included factors such as: where residents had no previous night bus service, residential rather than dual carriageway roads, proximity of houses to the carriageway, and if the road was on a hill. In total 10,497 letters were sent out. We sent a copy of these letters by email to relevant ward councillors and local authority transport lead officers. People could respond by accessing the online consultation and answering the online survey questions; and the letterhead gave the Consultation team’s address; email [email protected]; and telephone number for Customer Services on 0343 222 1234. A list of the addresses we sent letters to is shown in appendix B. Other stakeholders were sent an email containing a link to the online consultation page. The consultation was advertised via a press release to the media. A link to the online consultation was sent to registered Oyster users of all the bus routes affected. This email was sent out to 321,500 customers. The online consultation and attached questionnaire is attached in appendix A. There were 43 routes included in the consultation grouped together in the four categories of proposed bus route changes (new Friday and Saturday night services, new night services/ seven night a week, changes to frequencies at weekends where some passengers will transfer to Night Tube, other changes). Six of the routes had inner and outer sections with varying frequencies. The questionnaire stated we would like to hear views about the proposed services and advised respondents to skip or tick "no opinion" for those routes that were not relevant to them. Respondents were asked if they supported the proposed services and were given a choice of three answers; yes, no, no opinion. They were also asked if they had any route specific comments through an open question. Respondents were then asked if they had any further comments on the overall proposals through an open question. Finally respondents were asked five generic questions relating to name, email address, postcode, organisation name (if responding on behalf of a business/stakeholder/organisation) and how they heard about the consultation. 6 3 Responses from members of the public We received 3,265 responses from members of the public. There were 3,164 responses submitted online, 98 by email, and 3 by letter. 3.1 Bus routes with new Friday and Saturday night services There were 17 routes with proposed new Friday and Saturday night services with a frequency of every 30 mins. The response to the proposals is shown in the table below. Do you support the proposed new Friday and Saturday night services for these routes? 93% (773) 154 7% (55) 88% (385) 145 12% (52) 88% (488) 123 12% (66) 88% (580) W7 12% (79) 87.5% (434) 132 12.5% (62) 87% (347) H32 13% (50) 87% (440) 158 13% (65) 87% (462) 34 13% (70) 87% (383) 307 13% (59) Yes 87% (398) 183 13% (62) 87% (463) No 319 13% (73) 86% (348) 296 14% (55) 86% (442) 486 14% (70) 86% (420) H37 14% (67) 84% (384) E1 16% (72) 82% (567) W3 18% (122) 82% (437) 114 18% (94) 0% 20% 40% 60% 80% 100% Table excludes respondents stating no opinion or who did not respond 7 The questionnaire asked if respondents supported the proposals for each route (yes/no/no opinion). Respondents were asked to skip the question or tick no opinion if the route was not relevant to them; the table excludes these two categories. Within the further analysis of each bus route that follows, there is at least one local map of the bus route with respondents’ postcodes plotted on it. Each dot on the map represents a respondent who stated support or opposition to the proposed bus route. The dot is positioned at the centre of the area covered by the respondent’s postcode.
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