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annual report ACT Department of Justice & Community Safety ANNUAL REPORT 2002 – 2003 Australian Capital Territory Government www.jcs.act.gov.au volume 1 Mr Jon Stanhope MLA Attorney General ACT Legislative Assembly London Circuit CANBERRA ACT 2600 Dear Attorney General I am pleased to present the Annual Report of the Department of Justice and Community Safety for the year ended 30 June 2003. This Report has been prepared under section 7(1) of the Annual Reports (Government Agencies) Act 1995 and in accordance with the requirements referred to in the Chief Minister’s Annual Reports Directions. It has been prepared in conformity with other legislation applicable to the preparation of the Annual Report by the Department of Justice and Community Safety. I hereby certify that the attached Annual Report is an honest and accurate account and that all material information on the operations of the Department of Justice and Community Safety during the period 1 July 2002 to 30 June 2003 has been included and that it complies with the Chief Minister’s Annual Reports Directions. Yours sincerely Tim Keady Chief Executive 5 September 2003 2 ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety Mr Bill Wood MLA Minister for Police and Emergency Services ACT Legislative Assembly London Circuit CANBERRA ACT 2600 Dear Minister I am pleased to present the Annual Report of the Department of Justice and Community Safety for the year ended 30 June 2003. This Report has been prepared under section 7(1) of the Annual Reports (Government Agencies) Act 1995 and in accordance with the requirements referred to in the Chief Minister’s Annual Report Directions. It has been prepared in conformity with other legislation applicable to the preparation of the Annual Report by the Department of Justice and Community Safety. I hereby certify that the attached Annual Report is an honest and accurate account and that all material information on the operations of the Department of Justice and Community Safety during the period 1 July 2002 to 30 June 2003 has been included and that it complies with the Chief Minister’s Annual Reports Directions. Yours sincerely Tim Keady Chief Executive 5 September 2003 ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety 3 ISBN 0 642 60235 2 © Australian Capital Territory, Canberra September 2003 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from Information Planning and Services, Department of Urban Services, ACT Government, GPO Box 249, Civic Square ACT 2608. Produced for the Department of Justice and Community Safety by Publishing Services. Enquiries about this publication should be directed to the Office Manager, Corporate Services on 6205 0542 Publication No 03/0718 http://www.jcs.act.gov.au Telephone: Canberra 132281 Designed by John’s Graphics www.johnsgraphics.com.au Photography (excluding ESB and Law Courts and Tribunals) by Seventy Eight Commercial Photography www.seventy-eight.com.au 4 ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety Contents Contents Transmittal Certificates 2 Glossary 8 Overview Chief Executive’s Overview 11 Mission Statement 16 Organisational Profile and Content (Structure Chart) 17 Corporate Governance 18 External Scutiny 19 Year in Review (Objectives, Achievements and Major Issues) 21 Policy and Regulatory Division 23 ACT Law Courts and Tribunals 31 ACT Government Solicitor’s Office 45 Parliamentary Counsel’s Office 53 Registrar-General’s Office 65 Emergency Services Bureau 77 ACT Corrective Services 97 Whole of Government Issues 113 Key Issues 115 Community Engagement 115 Aboriginal and Torres Strait Islander Reporting 120 Multicultural Framework 120 Fraud Prevention 121 Equity and Diversity 122 Justice Options and Prevention Policy Framework 122 Resources and Ownership Agreement Reporting 125 Ownership Agreement 125 Certified Agreements 125 Staffing Profile 125 Australian Workplace Agreements 130 Workers’ Compensation 131 ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety 5 Contents Learning and Development 131 Consultancy and Contractor Services 131 Capital Works Management 137 Asset Management Strategy 138 Statutory Requirements 141 Occupational Health and Safety 141 Commissioner for the Environment 143 Public Interest Disclosure 143 Government Contractual Debts (Interest) 143 Freedom of Information 143 Ecologically Sustainable Development 151 Appendices 153 Reports by the Auditor-General 154 Reports by the Ombudsman 154 Legislative Assembly Committee Inquiries and Reports 154 Legislation 155 Regulatory Activities 157 Advisory and Consultative Boards and Committees 162 Service Purchasing Arrangements/Community Grants/Assistance/ Sponsorship 170 Other Sources of Information 171 Annexed Reports 173 ACT Administrative Appeals Tribunal 177 Agents Board 183 Chief Coroner of the Australian Capital Territory 241 Children’s Court 251 Commissioner for Land and Planning 255 Credit Tribunal 259 Discrimination Tribunal 263 Essential Services Consumer Council 269 Guardianship and Management of Property Tribunal 303 Mental Health Tribunal 313 6 ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety Contents Official Visitor – Remand 325 Registrar of Co-operative Societies 333 Residential Tenancies Tribunal 337 Sentence Administration Board of the Australian Capital Territory 343 Compliance Index 353 Alphabetical Index 356 ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety 7 Glossary GLOSSARY OF ABBREVIATIONS & ACRONYMS AAT Administrative Appeals Tribunal ACT Australian Capital Territory ACTAS ACT Ambulance Service ACTCS ACT Corrective Services ACTFB ACT Fire Brigade AFAC Australian Fire Authorities Council AFP Australian Federal Police AIRS Australian Incident Reporting System AJAC Aboriginal Justice Advisory Committee ASIC Australian Securities and Investment Commission ATSI Aborginal or Torres Strait Islander AWAs Australian Workplace Agreements BDM Births, Deaths and Marriages BNA Business Names and Associations BRC Belconnen Remand Centre CAD Computer Aided Dispatch CGC Commonwealth Grants commission CISM Critical Incident Stree management CIT Canberra Institute of Technology CLASP Community Liaison Advisory Safety program CMD Chief Minister’s Department CNG Compressed Natural Gas COAG Council of Australian Government COAST Client Order and Sentence Tracking CSMC Corrective Services Ministers’ Conference DPP Director of Public Prosecutions DWGDesignated Work Group EBA Enterprise Bargaining Agreement EEO Equal Employment Opportunity ESB Emergency Services Bureau ESRC Essential Services Review Committee 8 ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety Glossary FIU Fire Investigation Unit FOI Freedom of Information FTAC Fair Trading Advisory Committee FVIP Family Violence Intervention Program GIS Geographical Information System GMPT Guardianship and Management of Property Tribunal GSO Government Solicitor’s Office IAMA Institute of Arbitrators and Mediators Australia ICS Incident Control Systems IDMS Integrated Document Management System InTACT Information Technology ACT IPMP Injury Prevention and Management Project IT Information Technology JACS Justice and Community Safety JESC Joint Emergency Services Complex JFAIP Juvenile Fire Awareness and Intervention Program LTRWVA Learning to Relate without Violence and Abuse MECC Medical Emergency Co-ordination Centre NICTA National Information Centre of Technology Australia NRMA National Roads and Motorist’s Association Ltd NSW New South Wales OCA Office of the Community Advocate OFT Office of Fair Trading OH&S Occupational Health and Safety OPT Office of the Public Trustee ORB Office of Rental Bonds PCLDB Person from a culturally or linguisticallly diverse background PCO Parliamentary Counsel’s Office PDC Periodic Detention Centre PDMS Parliamentary Document Management System PPE Personal Protective Equipment PRD Policy & Regulatory Division PSMA Public Sector Management Act (1994) ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety 9 Glossary PWD Person with a disability RAAP Road Awareness and Accident Prevention Program REI Real Estate Institute RGORegistrar General’s Office RTORegistered Training Organisation SAAP Supported Accommodation Assistance Program SDT Staff development and Training STRC Symonston Temporary Remand Centre TASTenants Advice Service TIS Translating and Interpreting Service TMLAS Trade Measurement Licensing Accreditation Scheme USAR Urban Search and Rescue 10 ANNUAL REPORT 2002 – 2003 ACT Department of Justice & Community Safety Chief Executive’s Overview Chief Executive’s Overview The bushfires that afflicted Canberra during January 2003 had a huge impact on the entire community and the effects will be felt for years to come. A state of emergency was declared for the first time in the ACT on 18 January and with four lives lost, over 500 homes destroyed, our rural sector devastated, utilities disrupted and pine forests lost, the effect on the ACT community was overwhelming. Perhaps more enduring even than this enormous loss of property are the personal, often traumatic memories and stories of so many people who are still coming to terms with their experience of the fires. Some 23 of our staff were affected adversely through loss or damage to their own homes or those of close relatives. Full recovery will take a long time but the resilience of the victims in the immediate