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18/11 Leader November 2018 page 17 To learn more about Contents UPMA, go to Volume 97/Number 9 • November 2018 www.unitedpma.org Follow us on Twitter @upma15 Features UPMA Leader (ISSN-0032-552X) 19 Accuracy of the Facilities Data Base— is printed 10 times a year— It’s All About the Customer monthly, except for combined January/February and Septem- 20 Saving the Postal Employees’ Relief Fund ber/October issues—by the Unit- by Sue Carney ed Postmasters and Managers of America (UPMA), 8 Herbert St., 28 Give Yourself the Gift of Convention Alexandria, VA 22305-2600; 703- 683-9027; www.unitedpma.org. Registration Periodicals postage paid at by Kathy Santo Christo Alexandria, VA, and other mailing offices. 30 After 68 Years Apart, Brothers Reunite by Eva Finley Subscriptions All UPMA and UPMA Retired members receive Columns the UPMA Leader as part of their membership dues. The annual subscription rate for individuals 4 President’s Perspective who are not eligible for UPMA Sean Acord, co-president membership is $18. For address changes, contact the UPMA Na- 8 Leadership for Success tional Office, 703-683-9027. Wayne Francis, East Area vice president Publication Content Opinions ex- 11 From the Field pressed herein are those of the Jackie Deter, Pacific Area postal coordinator authors only and do not necessar- ily reflect the views of UPMA. The 12 National Office News publication of any advertisement Dave Ravenelle, executive director herein does not necessarily con- stitute UPMA endorsement of the 13 Focus on the Hill products or services offered. Arti- Bob Levi, director of Government Relations cles, photos and/or artwork may be mailed or emailed to UPMA Leader, PO Box 734, Front Royal, Departments VA 22630; 540-636-2569, phone/fax; kbalentyoung@gmail. 7 2019 UPMA Legislative Summit Registration Form com. 10 Form 1187 Advertising Inquiries Please contact Balent-Young Publishing, 16 Committees PO Box 734, Front Royal, VA Edmund Carley, Legislative/PAC chair 22630; 540-636-2569, phone/fax; [email protected]. 17 The EAS Perspective Jim Maher, national secretary-treasurer Reprint Permission © 2018. Permission is hereby granted to 18 I Was Thinking … UPMA members to reprint materi- Lorri Frandsen, Utah Chapter secretary-treasurer al from the UPMA Leader, provid- ed proper credit is given. Non- Thrift Savings Plan September 2018 members may request written reprint permission by contacting 22 2018 CFC Federal Employee Pledge Form Balent-Young Publishing, Inc., [email protected]. 23 2018 CFC Federal Retiree Pledge Form Postmasters: Please send all 24 New Members address labels clipped from 27 Chapter Presidents undeliverable copies, along with USPS Form 3579, to UPMA 29 2019 National Convention Registration Form Leader,8 Herbert St., Alexan- dria, VA 22305-2600. 34 UPMA Retired President’s Perspective Sean Acord, co-president Back-to-Basics Effort Shows Promise n Sept. 1, I had the opportunity to be be safe to estimate from the data that part of a project team tasked with fo- two hours per day Ocusing on field effectiveness. The team alone are spent re- was led by USPS Pacific Area Vice President viewing and/or re- sponding to emails. Larry Munoz and comprised various master The team made rec- black belts, district managers, A formal pres- ommendations to Postmasters, Supervisors and entation was cre- include: Managers from across the coun- ated by all three • a national try. The project was sponsored teams and pre- dashboard to host by Chief Operating Officer sented to Williams all key performance David Williams, with a goal of and other executives on Oct. 4. indicators in one location, reducing by half current emails, The presentation was favorably • one consolidated website to meetings (WebEx/telecon) and received and scheduled to be collect data from field users with reports. presented to the a standard work instruction for The team area vice presidents Headquarters, area and district worked with data “Too much time is and other stake- usage, from surveys sent to being spent on holders on or • an email hierarchy for all EAS employees in ‘non-essential, about Oct. 12. An email messages to field users, August. Over 22,000 repetitive and re- implementation • standard work instructions responses were re- dundant’ work.” plan to include for email usage, ceived from the ap- timelines will be • limiting the number of proximately 44,000 established and members assigned to email ad- EAS employees. The data showed shared with the field. Below is a dresses, an average of 2.19 hours per day is summary of the findings and • business rules for what po- spent on completing reports, 1.82 recommendations from the three sitions can send information to hours per day in meetings/tele- groups: whom, cons and 4.45 hours per day on Email Team: The data col- • developing intracompany essential work activities. lected and analyzed showed an email etiquette, The overwhelming response average of 57 seconds is being • eliminating the “reply all” was that too much time is being spent on each email. This in- button and spent on “non-essential, repeti- cludes reading, deleting or filing. • restricting the use of “all tive and redundant” work. The It does not include time for users.” amount of data and content re- emails on which you must follow WebEx/Meeting Team: Pro- ceived was eye-opening to many up later. posed solutions to reduce the on the team; thus, the group was The national average num- number of meetings include, but divided into three separate teams ber of emails received daily is are not limited to: to ensure enough time was al- 125. For many upper-level EAS • Creating a meeting cadence lowed to focus on the task at employees, that number can be proposal, hand. 300 per day or higher. It would continued on page 6 4 November 2018 / UPMA LEADER Adverse Action Member UPMA Executive Board Representatives Dixie Bentley, 1334 Whitetail President Ave, Sumner, IA 50674-9586; Dan Heins,8 Herbert St., Alexandria, VA 22305; c: 319-240-6289; pm61265@ 703-683-9027; [email protected] gmail.com—ND, SD, MO, MT, WY, CO, IA, KS, NE Secretary-Treasurer Catherine Winnie, 467 Mill Hook Rd., Accord, NY 12404; Jim Maher, Labor Relations specialist, Hazelwood, MO, 63042; c: 845-742-7774; o: 845-626- 314-551-3588; [email protected] 5881; cathywinnie@yahoo. com—NY, WV,VA, MD, DC Vice Presidents David Disharoon, PO Box East Area West Area 1322; Dawsonville, GA 30534; h: 770-983-3660 c: 404-217- Richard Hui,Leominster, MA 01453; 978- Greg Nors,Hillsboro, TX 76645; 254-582- 2482; disharoond@bellsouth. 537-8030; [email protected] 3572; [email protected] net—PR, FL, GA, SC, NC Wayne Francis,Red Springs, NC 28377; Norma Powell,Groveland, CA 95321; 209- George R. Finley, PO Box 500, 910-581-5158; [email protected] 962-7792; [email protected] Graford, TX 76449-0500; c: 512-365-0066; geoeva@ Kathy Frame,Neffs, PA 18065; 484-294- Brent Cofield,Blair, OK 73526; 580-801- usa.net—TX, NM, OK 7440; [email protected] 2606; [email protected] Shari Hetzler, 3350 Albion Peter Urbani,Waterford, CT 06385; 203- Richard Springer,Fulton, IL 61252; 563- Ridge Rd., Albion, CA 95410- 640-4909; [email protected] 249-4242; [email protected] 9998; o: 707-937-0667; c: 209- 419-1635; hetz51@yahoo. Angela Greene,Blacksburg, SC 29702; Stephanie Jett, Piggott, AR 72454; 870- com—Northern CA, AK, WA, 704-692-5440; [email protected] 598-2706; [email protected] ID, OR Susan Rice,Wedowee, AL 36278; 256-589- Ann Joos,supervisor, Hamburg, MN Richard Hui, PO Box 745, 3211; [email protected] 55339; 952-212-5669; [email protected] Gardner, MA 01440-0745; o: 978-537-8030; c: 978-549- UPMA Retired President 3360; [email protected]—NJ, ME, MA, RI, NH, VT, CT Jack Wilkins, 102 Todd Ct., Carson City, NV 89704; 775-848-2228; [email protected] Robert Jett, PO Box 24; Piggott, AR 72454-0024; o: 870-236- Executive Director Parliamentarian 7636; c: 870-598-4290; [email protected]— Dave Ravenelle,8 Herbert St. Alexandria, John Galera, 2120 Oahu Ave., Honolulu, LA, MS, TN, AR, AL VA 22305; 703-683-9027; dravenelle@ HI 96820; 808-284-2833; mysurfshots@ unitedpma.org gmail.com Bill Judge, 1610 Scottsdale Drive, Tipp City, OH 45371; o: 937-773-6424; c: 513-702- Postal Area Coordinators 9702; judgey55@yahoo. com—OH, PA Capitol Metro Area: Pacific Area: Janie Holder,Tallapoosa, GA 30176; Jackie Deter,Brea, CA 92621; o: 562-544- Mark Kluge, 5850 Sunset Ln., o: 770-574-8755; c: 678-836-7788; 5835; c: 714-914-8752; scdgolf@sbc Hartford, WI 53027-9512; [email protected] global.net o: 262- 628-3535; c: 262- 644- 9359; mskluge777@msn. Eastern Area: Southern Area: com—MN, WI, MI Mari Beth Kirkland,Middlefield, OH Ron Davis,Valley, AL 36854; o: 334-756- 44099; o: 440-632-0192; c: 440-821- 3268; c: 334-744-3033; rdavis36854@ John Sertich, PO Box 273, 4667; [email protected] yahoo.com Belleville, IL 62222; c: 618- 830-6535; jmsert@hotmail. Great Lakes Area: Western Area 1: com—KY, IL, IN Mindy Barnwell, Stanton, MI 48888; Wendy Trautman,Powell, WY 82435; o: 989-831-5361; c: 989-763-0185; o: 307-754-2952; c: 307-254-2517; Jackie Deter, 1232 Castlegate [email protected] [email protected] Ln., Santa Ana, CA 92705; Northeast Area: Western Area 2: o: 562-544-5835; c: 714-914- Paul Bianca, Sherman, CT 06784; Michelle Feldhacker,N.Sioux City, SD 8752; [email protected] o: 860-567-1186; c: 860-671-0791; 57049; o: 605-232-4206; c: 605-660- —Southern CA, HI, NV, UT, [email protected] 1032; [email protected] AZ UPMA LEADER / November 2018 5 President’s Perspective their WebEx/telecon time an av- –Create standard work continued from page 4 erage of 39 percent, an MPOO for reporting and internal –Area—AVP/MOS = 88 percent, a district manager 52 activities one hour per-week with percent and a PCES Postmaster –Create new “Report everyone; VOP three to five 68 percent.
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