Community Outcome Summary | 2019-20 Introduction
As a progressive landlord, our mission is to provide quality homes and places, making more things possible for more people.
Recently, ForViva launched a Group During the year, we evaluated the impact Wellbeing Strategy, which influences of 33 activities and found that these how ForHousing, as a group member, collectively delivered £2.6m social value. will empower people’s potential, invest From April 2020, we are measuring and in homes and spaces and continue to reporting against the outcomes set in the work with communities to understand Group Wellbeing Strategy. what they need. We know we can’t have the impact we We care about tenants, about communities want on our own. I would like to thank and about places. By prioritising wellbeing, partners, tenants, customers and, of course, we want to create a future for people colleagues that have all played a part in where anything is possible. achieving these fantastic outcomes. This will be the last year that we measure Together, we can deliver real change. the outcomes of projects under the Community Impact Strategy themes; health, education and employment, safe communities and neighbourhood. Stephen Reuben Chair of ForHousing board
2 3 Community Impact In its fifth and final year, performance against our Community Impact Strategy is summarised below
284 people completed 68 people secured a job 532 anti-social behaviour £2.6m 33 149 much needed new social value generated key community training or a work - including apprenticeships cases were successfully handled homes were regenerated using (not all social value impact activities placement – also achieving and self- employment can be measured with 133 qualifications outdated and underused spaces a cash value) 950 people received young people 575 tenants support to access work attended 265 youth 547 young people accessed person or learning - 311 had 112 club sessions £1.5m 12,718 complex barriers received support to help centred support to of extra money tenants and to work deal with domestic abuse help them sustain brought in on customers their tenancy behalf of tenants positively impacted 247 £3.2m delivery partners of internal (58%) including 28 and external (42%) schools investment
47 tenants with Safe communities dementia took part in music therapy Education & Employment Neighbourhood
Health
93 extra care 44 volunteers 802 young people 1,175 tenants had 140 people had a 178 groups received £157,332 transformed a 759 homeless or tenants attended 94 families attended family were physically active access to social conversation with 9 in-house and external grants to neglected community potentially homeless classes to improve clubs, which facilitated a and learnt new things activities in supported resident advisors to agree deliver activities they considered 4 garden into a well-used households accessed 5 balance to training and development at free school holiday and extra care homes community priorities valuable to their community community space a stable home prevent falls programme for parents activity sessions Education and Employment Case Study: Brogan’s story
Brogan was referred to School Links as he was struggling with class based learning. He attended four days a week throughout his Year 10 and 11 school years. Brogan found the delivery style of Our aim: the centre and the practical elements, especially joinery, suited his learning style. In this setting he became hard working and dedicated. When a joinery apprenticeship was announced, Brogan was the “Residents will, where able to, be working ideal candidate to put forward. Brogan started his joinery apprenticeship with Liberty and is now and/or learning.” attending college one day a week, learning practical skills for his trade and functional skills of Maths and English. Working with partners £794k was invested in eight key Brogan told us, “Since starting my apprenticeship, my confidence and independence has really activities. This reached 914 tenants and customers to achieve grown. Sticking to my work hours and being at college has helped me improve my time keeping and outcomes in six areas influencing education and employment. I’m really enjoying learning my trade. It’s nice to be earning money now as well, which allows me to buy tools and clothes. Without the Skills Centre I would not be where I am.” • Employment • Quality family time
• Employability • Health and wellbeing Brookside Enrichment Club - Year Two • Work and life skills • Rewarding self-employment This weekly term time club supported 16 primary school children to improve skills needed to learn and get on in life. The children took part in themed activities to improve their social and emotional progress and their learning confidence. They also worked with Liberty to improve career knowledge and increase aspirations.
Pupils and teachers completed before and after ratings for areas identified as important for learning: Priority Objective: feelings of security, relationships and communication, confidence and self-esteem and learning and understanding. The total score showed an improvement of 12 per cent (the total 3,028 before score Support an increase in educational attainment levels improved to a 3,392 after score).
School Links - Year Five Case Study: M’s story Our Skills Centre provided construction training and experience When M first attended the Enrichment Club they wouldn’t talk and struggled to engage or make to 70 school pupils, as an education friends. With support from volunteers, over time, M began to express themselves. The assessment alternative option to classroom education. tool showed most progress in the areas of relationships and communication and M now considers The pupils gained skills useful for employment the needs of others, demonstrating empathy, which has supported them to form positive in the construction trade and 30 pupils relationships with others. The school has observed an increase in M’s confidence and that they are completed the required number of hours to helpful to others, which at just seven years of age is another significant development milestone. achieve nationally recognised qualifications. Three of the eight pupils, who have since left school, have In the Enrichment Club, M developed their tenacity and is now less likely to give up on a challenge. gone on to gain employment through an apprenticeship Previously, they would speak negatively about their abilities and over the weeks M was supported to in construction. develop their self-confidence and to tackle negative self-perception. The nature of the Enrichment Club means that older children play a role in encouraging other members. This positive exposure to older children gives them opportunity to develop confidence and resilience within the school community.
6 7 Case Study: The Prince’s Trust Team Programme
One young person was working with the job centre and finding it difficult to find work. She was very reluctant to join the programme and the provider, Greater Manchester Fire and Rescue Service (GMFRS), met her several times before she was finally convinced. Once she agreed they worked out a support plan with her and had regular check-ins during the course to ensure she was coping. A lot of focus was placed on the icebreaker and team building sessions in the first week to help her get to know her teammates and to make sure that she was as comfortable as possible.
Throughout the programme she was pushed out of her comfort zone and was praised when she was able to achieve something better than she expected. She thrived and her mental health improved as a result. She completed her work placement at a housing scheme for older people and did some mock interviews, which gave her work experience and constructive feedback to help with her CV and real interviews.
Towards the end of the programme she started job searching, supported through local agencies, and was successful in getting the first interview she’d had in years. She was ecstatic when she was offered the job which she started at the end of the programme, earning money herself instead of relying on benefits. Following the programme, she helped GMFRS recruit for the next team by attending one of the job centre sessions, where she spoke to some of the young people about her experience. The job centre was thrilled to see her doing so well and asked her to provide some information to show other young people they worked with how much she had benefitted.
She said, “I have managed to get a hold over my mental health and my confidence has grown during the 12 weeks I was on the course. I’m pleased that I got a job. Without The Prince’s Trust I truly feel I wouldn’t have come as far as I have.”
Priority Objective: Increase numbers of available pathways into sustainable employment
The Prince s Trust Team Programme - Year Seven This 12 week personal development programme provided young people, not in education, employment or training, the opportunity to take part in inspiring and worthwhile activities. We supported three cohorts and 21 young people completed all or some of the programme, including six participants still on the programme at year end. Activities included a residential week, work experience, community work, career planning and team challenges.
The teams achieved 153 qualifications, completed 979 hours of work experience and 996 hours of volunteering in the community. Since completing the programme 11 (73% of the 15 who had completed it) had progressed into education, employment or training.
8 9 Inspiring Futures Family Clubs - Year Two These family clubs ran for one hour per week during term time at four primary schools. The clubs built relationships with 94 families in the community and facilitated a training and development programme based on their needs. Families had a selection of games and educational activities suitable for all ages and abilities, alongside weekly themed activities of sport, crafting or baking. Parents were encouraged to volunteer in the community and achieve qualifications to improve their prospects of gaining employment.
Case Study: Lisa’s story
Lisa was a part-time school cook at a local primary school when she started attending Kickstart Family Club. Her enthusiasm and interest was noticed and she was asked to volunteer at the club which led to her being employed as a part-time play worker. From volunteering at the family club, Lisa then went on to secure a part time job as a teaching assistant. Lisa said, “I feel much happier now I am working with children every day, I am more relaxed in the way I treat them. I really enjoy working for Kickstart and believe it has contributed to me getting a job as a Teaching Assistant at the school.” Skills Support - New We delivered two work placement programmes, one for people over 25 and one for young people not in education, employment or training.
The programmes provided 24 participants with valuable work experience and 14 completed the available 101 hours over eight weeks, with four also gaining accredited qualifications. At the end of the programme five participants moved on into work or education.
Case Study: Will’s story
After leaving dentistry Will tried to work out what he wanted to do. Our work placement programme was recommended to him by his mental health support worker and Will jumped at the opportunity. He started working with the Enterprise Team, discovering a talent for working in an office. His IT skills have been developed through using new systems and his overall team-working and confidence have improved. He’s also been able to put his problem-solving skills to good use. “I don’t find it as stressful now. Coming here has “I’ve learnt to be useful again,” said Will. “I have thoroughly enjoyed my placement and learnt skills helped me to understand my kids a bit better and around IT and used new systems I’ve not seen before. I’ve learnt to work with very friendly and know what they like other than computer games.” helpful colleagues to tackle a problem together, maximising the use of everyone’s skills.” Parent His time with us was so successful that he’s been taken on in a part-time position in an administration role. More important than the possibility of earning money is the impact on his personal life. Will added, “This has been an important step on the road back to health for me, something worth more than the salary. My confidence soared and I learned new skills.” 10 11 Motiv8 - Year Three Key workers provided support to 311 tenants and customers, aged 25 and over, whose complex needs prevented them from accessing training and employment. As well as being far away from the job market, participants were usually socially “I now have enough money to look after myself and excluded and living in poverty. Six participants overcame these barriers to work, moving on into employment as a result of the support. maintain my tenancy without falling into debt. I could have
Of the other tenants and customers, around a third moved closer to employability become homeless if Motiv8 hadn’t helped me. My mental by accessing activities such as job searching, CV writing, interpersonal skills and health could have deteriorated further and I could have self-employment support. resorted to ending my life. I’m now feeling more positive In addition, nearly half moved closer to employability by accessing support to improve health about my future thanks to Motiv8.” and wellbeing, such as reducing drug use or alcohol use, increasing self-esteem, physical activity and social activity, accessing stable accommodation and improving mental health. Dave Motiv8 also provided debt advice, as debt is recognised as being another potential barrier into employment. The Debt Advisor gave advice and support to 90 customers to improve their financial situation and 46 went on to collectively receive £100,883 in financial awards, an average of £2,193 per person. This included welfare benefits, reduced bills, debt written off and grants secured. A further £27,616 of debt was managed through repayment arrangements, preventing further legal action for non-payment.
Case Study: Jack’s story
Jack was 29 years old when he started the Motiv8 programme. He was previously employed as a Motiv8 is delivered as part of Manchester security guard at Manchester Arena and was working when the terrorist attack happened. Following Athena, a partnership of five social the attack, he suffered with PTSD, low mood, anxiety and depression. His poor mental health landlords working together to deliver meant that he was unable to work, he was claiming Employment Support Allowance (ESA) and an employment and health programme had fallen into debt. funded by the Big Lottery Fund and European Social Fund’s Building Better The most important thing we did was to listen and through this Jack became aware that he Opportunities programme. hadn’t received the appropriate support to help him recover from the traumatic event. He decided he wanted help to deal with this so he could move forward, so we made a referral to Healthy Minds and arranged for a free gym membership pass, which Jack told us helped with his confidence and improved his level of social activity. The Motiv8 Debt Advisor also helped him to reduce his debts.
The Motiv8 Employment Engagement Officer gave advice and encouragement about applying for work or training courses. Jack told us he was really interested in becoming a Gas Engineer, something completely different to his previous job and we helped him to apply for a gas apprenticeship with Liberty. Jack was so pleased when he started as an adult apprentice. He is doing well and he knows how to access support for his mental health when he feels he needs it.
12 13 Do Your Own Thing - New Apprenticeships This programme, offering business start-up support, was taken up by 71 tenants We had 9 apprentices this year, in and customers who wanted to develop their business idea to potentially earn an administration roles. The 2-3 year income. This included one to one support with our Business Advisor, workshops, apprenticeships provided practical workspace and grant funding. training in a job with study.
Additional support through £41,088 worth of grants enabled 39 entrepreneurs to start their enterprise (start-up). Local economies benefited from new businesses which included a florist, private hire taxi, fitness instructor, dog groomer and hairdresser. In addition, 19 people completed 160 hours of volunteering at the enterprises to improve their prospects of employment.
Case Study: Nafy’s story Case Study: Daina’s story
Nafy was struggling to run her hairdressing business from When Daina finished school she knew she didn’t want to go to college so she started her kitchen before she got help from our Do Your Own looking for an apprenticeship to provide her with experience and qualifications whilst Thing programme. The 48 year old always dreamed of earning an income. having her own hair salon and from the age of 12 loved When Daina saw the advertisement for the position of Business Administration doing hairdressing for her friends and family. Through the Apprentice she leapt at the chance to develop her skills and improve her future support and funding she opened her own salon, L’Africa, career prospects. and our £500 grant, along with £5,000 from the Big Lottery Fund, gave Nafy vital funds to make her dream She said, “My role was to support the team with contract management administrative a reality in under a year. tasks. This included monitoring and answering queries from the inbox, raising work for surveyors and completing desktop audits. Through my apprenticeship, I was able to Now Nafy’s keen to offer other people interested in develop my existing skillset whilst gaining confidence and experience across a range of IT setting up their own businesses the opportunity to rent systems. I developed customer service skills through communication with both tenants a chair at her salon - she currently has four chairs available and colleagues via telephone and in person. I really enjoyed being part of the maintenance to rent for hair or beauty professionals. team and learning about wider asset management processes and responsibilities.” “It’s early days but I’m really happy. I’m on the way to Now aged 19 and at the end of her two-year apprenticeship, Daina has achieved a Level building up my business and making my dreams come 3 NVQ in Business Administration. When a full-time position arose in the maintenance true. Do Your Own Thing helped me find a business team, Daina applied and was successful in getting the job to join the team on a advisor and gave me expert support to develop my permanent basis. business plan. I also got help with start-up costs for equipment to get the salon kitted out. I couldn’t have Daina said, “The apprenticeship was great. It means you don’t just get a qualification; done it without this support. The Do Your Own Thing you get the experience you need before applying for a job. The apprenticeship gave me team are amazing.” confidence in my day to day life and I’m enjoying my new job.”
14 15 Other education and employment support • 35 tenants and customers in our supported housing schemes received digital training through Tech and Tea sessions and eight tenants received training from staff digital champions • 19 care leavers completed Resettlement Passport training on life skills useful for sustaining a tenancy and generally to get on in life • 11 people attended an intensive five days training to qualify and be accredited as Family Coaches funded through one of our community grants • Five university students were supported through our tenancy sustainment service to undertake the work experience element of their qualification • Three customers were supported, on behalf of a Health Trust, to engage in volunteering opportunities • Eight young people attending Walkden Youth Club achieved the Rio Ferdinand Foundation Level 1 Sport Leaders Award.
16 17 Health Case Study: Supported Housing Summer Games
This year we held our first summer games and 60 tenants took part in teams named after their housing scheme: the Lowry Lions, Enfield Eagles, Crazy Crofters, Pennington Flash, Hulton Warriors Our aim: and Sindsley Superstars. “Residents will have increased quality of life.” The fierce and friendly competitions included curling, boules and other outdoor games. The Lowry Lions were the winners, living up to their team name with lion ears and tails. The rain didn’t put anyone off, although umbrellas were needed, and the boules had to be abandoned! Lots of new Working with partners £430,498 was invested in 14 key friendships were formed and people reconnected with old friends. activities. This reached 3,554 tenants and customers to achieve The day ended with entertainment and some fabulous singing and dancing from tenants and staff. outcomes in seven areas influencing health. A fantastic day thoroughly enjoyed by all.
• Social inclusion • Financial inclusion • Mental health • Stability • Physical health • Open spaces • Wellbeing
Priority Objective: Support a reduction in preventable deaths and increased life expectancy
Supported Housing and Extra Care Activities The 1,052 tenants living in our 14 supported housing schemes kept active and socialised through 3,280 activities, an average of 63 per week. Activities included lunch clubs, coffee mornings, arts and crafts, gardening and games such as bingo and quizzes.
The 123 tenants living in our two extra care schemes kept active and socialised through 875 activities, an average of 17 per week. Activities included animal therapy, yoga, creative arts, singing and games. This year tenants also linked up with the local primary school and the pupils joined in some activities, such as craft sessions, and the extra care choir, including a Christmas performance to tenants and their families.
This social inclusion prevents loneliness and isolation, which can be as harmful for health as smoking 15 cigarettes a day.
18 19 Case Study: Bernard’s story
Bernard has learning difficulties and before moving into the scheme he had a difficult experience with some members of the community. His confidence was affected and he didn’t feel safe. He had withdrawn from the things he enjoyed doing and had become lonely and isolated. Understandably, Bernard was worried about moving home at first, but at the same time he was looking forward to a new start.
Since moving into the scheme life for Bernard has transformed. With all that the supported housing service has to offer he is thriving and the scheme activities have played a big part in improving Bernard’s life.
Bernard said he was a bit nervous when he went to his first lunch club, but his neighbours and the scheme co-ordinator made it so welcoming that his worries disappeared. He now attends many of the activities which he loves. He has also started to help set up activities, something he would never have had the confidence to do when he first moved in. Bernard has made many new friends. He is also learning new things and his life has changed so much for the better. “I’m really happy here. I feel at home. I am doing things I like to do with my friends, that I have never done before.” Dementia Awareness Staff Dementia Champions delivered awareness sessions to 83 tenants and customers and 83 staff. School awareness sessions, Mr Alzheimer’s and Me, specifically aimed at children, were also well attended by 575 pupils. All 741 participants became Dementia Friends, pledging to learn about “Staff “I don’t usually attend activities, but I have been dementia so they can help their community. spoke to the attending each Yoga class. Yoga has helped me As part of Dementia Action Week we held our annual Dementia children about feel relaxed and calm and gives me a better Ball and this was well attended by 58 tenants and visitors of our extra care schemes. “I really enjoyed dancing at the ball. difficult subjects sleep at night. Yoga helps with my mood too. I It was a great way to keep active and socialise!” - Howard in a sensitive way.” am looking forward to the classes continuing.” from Astley Court. Teacher Clarendon Road Extra Care Tenant Primary School
20 21 Social Prescribing - Year Two Priority Objective: Passport to Wellbeing supported frequent users of GP services to access non-medical alternatives to improve their health and wellbeing. There were 81 social prescriptions including debt advice, Enhance the quality of life for people with long term conditions access to social activities and ways to increase physical exercise. The difference made to the 33 people completing the programme was evaluated through seven statements about thoughts and feelings scored out of five (known as SWEMWBS) and the scores collectively improved Music in Mind - New by 31 per cent (the total 605 before score improved to a 795 after score). This music therapy activity, delivered by Manchester Camerata, used music to encourage tenants living with dementia to express themselves, communicate and build relationships with others. The tenants chose a musical instrument to play and were encouraged to improvise music-making. The 60 sessions started with the ‘hello’ song, as an enjoyable way to start the music and welcome everyone to the session.
The orchestra also delivered training sessions for staff so they could deliver music sessions in our extra care schemes.
Case Study: Relative’s story
“My dad was excited to join in with different instruments he had never played before. This was a reason to get everyone together rather than just sitting there looking bored. They all joined in and it was something they looked forward to. It was a purpose and meaning for the day. It was bringing back memories and stimulated interaction between them.
It was so much fun, you saw them smiling, the whole group. And sort of encouraging each other to have a go - “ring your bells like this”. Some, like my dad, would start singing songs from when he was Case Study: R’s story younger, then you have a few of the others saying “ooo, I remember that one”, or they would start to sing something that they could remember. It just sort of spontaneously triggered discussion and interaction.
I got to join in as well and I got to see my mum and dad enjoy it. I can’t play musical instruments and R was referred by their GP for support to manage their mental health. R was hospitalised after a physical I certainly can’t sing but it didn’t matter, everyone was having a go. It heightened the relationship attack and upon discharge found daily life a struggle. Through Passport to Wellbeing, R was supported with my mum and dad because we could actually discuss what they had been doing. I could ring up to access crisis counselling, medical appointments and money advice. They were also given free gym in the afternoon and ask them, how was today, what did you do, what songs did you sing? membership to help them stay active. R’s financial situation improved so much they were able to get their car back on the road and being able to get out and about reduced R’s isolation. These non-medical Music therapy definitely had an impact on my wellbeing, just seeing mum and dad enjoy themselves interventions have improved R’s health and they can now cope with day to day life. meant I could relax. We collected some money instead of flowers for mum’s funeral to buy musical instruments. Residents of the scheme still have some musical instruments in mum’s memory.” 22 23 Priority Objective: Prevent avoidable harm by providing a safe environment
Homelessness Prevention Services Case Study: Leaving Care N’s Story In Salford, Knowsley and Oldham 58 per cent of all our lets were to people who were homeless or at risk of being homeless. We also provided 28 temporary accommodation homes for statutory homeless households and to the Rough Sleepers programme. Details are provided below. At the age of 18 N, a care leaver, moved in with his father after leaving supported accommodation. N found the relationship with his father Housing need No. households Of all lets difficult and stressful. He was trying to rebuild the relationship with Statutory homeless households 260 20% his father, but also became his father’s carer as his health deteriorated. Through our partnership with care leaver services, N was identified as At risk of homelessness - for example their tenancy was ending 499 38% in need of support. Total (out of 1,303 lets) 759 58% We assisted him to access support for his role as a carer and complete an online learning programme for setting up a home The 759 households supported into a stable home included eight people who had been rough and managing a tenancy, understanding welfare benefits, bills and sleeping, nine young people who had left care and 55 armed forces veterans. Services included budgeting, community awareness and preventing isolation. rehousing advice and support to sustain a tenancy. After N successfully completed the course he was offered a tenancy Financial help, totalling £29,646, supported 304 tenants to set up a new home using furniture and moved into his own home in the same block as his father. N vouchers from the charity Mustard Tree. A further £23,180 of decoration vouchers assisted 185 continued to visit our neighbourhood team, showing his decorating tenants to reduce financial difficulties when improving the appearance of their new home. choices and to invite his Neighbourhood Officer to visit as he was so proud of his new home. As part of the moving in process, N said he wanted to work and a referral was made to our Enterprise team. N has recently gained full-time employment and he continues to Case Study: Housing First K’s story have a healthy relationship with his father.
K had been homeless and rough sleeping for nearly a year following a breakdown in a relationship and eviction from her tenancy due to anti-social behaviour. She was entrenched in her homeless lifestyle and was living a very chaotic life. K did not have access to a bank account and was not in receipt of any welfare benefits. Added to this, K had a distrust of services, an obstacle to providing the help needed.
We worked with The Rough Sleepers Team to support K off the street and into a home. She was very particular in terms of where she was prepared to live and often avoided conversations about taking on a tenancy again. We held discussions with K about where she felt she would feel safe and she finally agreed to come indoors for an offer of a property in an area she felt comfortable living in.
We worked with Housing First and other agencies to ensure that K had access to all the support needed to sustain the tenancy. Initially, she chose not to sleep at the property and instead would spend a few hours in the property during the day and rough sleep in the evenings. After several weeks of encouragement and support K began to move into her new home. She is now spending every night there, taking pride in her personal care and appearance. She has been keen to choose new furniture for her flat, and crucially she is managing who enters her property at all times.
24 25 Priority Objective: Age Active - New These exercise classes at our extra care schemes helped 93 tenants with their postural Increase community physical activity and use of green space stability. The classes are designed to prevent falls, develop balance, strengthen the muscles in neighbourhoods around the hips, knees and ankles and increase flexibility. Regular attendees said they felt their health had improved as a result of attending the classes (19 out of 20 respondents - 95%). They also said loneliness and isolation was much improved Play Streets - Year Four (11 of the 15 respondents - 73%). Play Streets has had its best year so far with 802 children taking part in the school holiday activity sessions. Activities included multi sports, to encourage physical activity, and arts and crafts, such Case Study: Robert and Denise’s story as making bird boxes, creating summer hats and designing pencil cases. The children also learnt gardening with the RHS and took part in cookery and baking demonstrations. Other activities included storytelling, a climbing wall, magician workshops and reptile handling. Robert and his wife, Denise, recently moved into extra care. Robert lives with Dementia in both his memory and his mobility. Sadly, he is now unable to get around without a These free activities, delivered across 67 sessions in 13 locations, ensured young people had wheelchair and requires full-time care from Denise. constructive and engaging ‘things to do’ during the summer holiday. This year every child also received a free lunch to help address holiday hunger. Robert and Denise began attending Age Active sessions at their scheme. They both say they thoroughly enjoy them. Denise explained that classes have improved her mobility We would like to thank the 35 volunteers who donated 551 hours of their time to help us and how she feels a sense of better health after exercising. She also added it’s an excellent deliver Play Streets. opportunity for both her and Robert to socialise. Robert added that he enjoys the class so much because it enables him to keep active together with his wife.
“ We are on a small budget and barely make it to the next pay day with our shopping so feeding “ It helps with fitness and my children is much exercise and brings people together.” appreciated.’’ Tenant, Bourke Gardens Parent
26 27 Craigs Community Garden - New Case Study: Andrew’s story Tenants and residents transformed this Stockbridge Village community garden into a space where the community could relax, garden and socialise. The 44 volunteers used their Andrew, a professional landscape gardener, has a view of the garden from his flat window. Andrew had few time and enthusiasm to transform this neglected area, using funding to install 12 planter beds, connections with the wider community since he is not originally from the area, and mainly kept himself a shed and replace tarmac with turf. to himself prior to his involvement with the project. He came into the garden and started to do some The space is now regularly used by tenants, residents and community groups. The difference made weeding, and he’s not looked back. Andrew became gardening buddies with Geoff, and their combined to the 11 regular volunteers was evaluated through a 14 item scale to monitor mental wellbeing knowledge of plants and vegetables worked well together. (known as WEMWBS) and the scores collectively improved by a significant 78 per cent (the 367 The garden has helped Andrew to feel at home in Stockbridge Village, it’s now a place where he feels part total before score improved to a 654 after score). of the community. He has made new friends and discovered activities beyond gardening to take part in. Andrew now sits on the constituted gardening group and is co-chair of the community group that supports activity in the local community centre.
“ On the community I think it’s had a really, really positive impact. There’s a young lad who is ex-army that comes down with his little dog and he really works hard, and he works alongside Geoff. You couldn’t think of two more different people and the way they bond together over their love of gardening and growing things is wonderful.” Volunteer
28 29 Safe Communities Priority Objective: Increase feelings of safety
Our aim: Community Safety Team “Residents will feel that where they live is safe.” We dealt with 852 reports of ASB across Salford, Knowsley and Oldham. Of these 532 (62%) were closed after successful intervention by the Community Safety Team. This is relatively high considering the complex nature of the service which included investigating allegations and Working with partners £648k was invested in three collecting evidence required to take action. The successful interventions comprised of: key activities. This reached 1,338 tenants and customers Successful closure reason Number of % of closed to achieve outcomes in four areas influencing safe communities. closed cases cases
• Anti-social behaviour (ASB) Perpetrator amended their behaviour 208 24% No more complaints were received after monitoring 164 19% • Feelings of safety Legal action was secured 109 13% • Positive activities for young people Perpetrator terminated their tenancy following contact 18 2% • Domestic abuse Complainant was referred and supported through the MARAC 13 1% domestic abuse partnership Complaint when investigated was deemed unjustified 6 <1% Both parties participated in mediation 5 <1% Acceptable Behaviour Agreement was agreed 4 <1% Good Neighbour Agreement was signed by both parties 2 <1% Perpetrator terminated their tenancy when case issued in court 2 <1% Perpetrator handed in keys following a legal notice being served 1 <1% Total 532 62%
Unsuccessful outcomes included the complainant declining support, ceasing engagement, withdrawing the complaint or moving home.
As part of the investigation and subsequent action, the team made 4,768 contacts with complainants and 1,358 contacts or interviews with perpetrators. Support agencies were contacted 1,094 times and 879 requests for evidence were made to the Police. To support the development and progression of cases 514 case reviews were carried out.
There were 370 additional incidents, referred by partners, dealt with through a multi-agency MARAC domestic abuse partnership which handles cases for households experiencing serious domestic abuse.
30 31 Case Study: Cuckooing
Complaints were received from a number of residents regarding a 54 year-old male living in one of our properties. The complaints included noise nuisance, threats of violence and drug dealing and taking. Neighbours felt they were unable to live in peace and quiet or enjoy their home due to the multiple visitors at the property and they were frightened of the visitors as they believed they were drug dealers. The complainants provided details of the ASB they witnessed, and they were contacted regularly by the Community Safety Team who offered support and provided updates. This encouraged the neighbours to continue to report incidents when appropriate.
Initially, the tenant was issued with tenancy warnings and referrals were made to drug and alcohol services and social services to try and resolve the root cause of the problems. We also worked with Project Gulf, Salford’s partnership approach to tackling serious and organised crime, and Greater Manchester Police (GMP) as we believed that he may have been a victim of exploitation in his own home; a term known as cuckooing. Home visits were carried out by Police Officers and the Community Safety Co-ordinator and support was offered. This was declined by the tenant who also failed to engage with the support agencies we had initially referred to. We believe this was because he was afraid of the visitors to his property.
The ASB continued and a civil injunction was applied for and granted by the Court to offer protection to the neighbours and to try and manage the behaviour of the tenant to help him sustain his tenancy. After the injunction was granted, we worked closely with Adult Social Care who built a rapport with the tenant and he eventually found the courage to engage with support being offered. Case Study: Youth ASB As a result, the tenant was moved in secret from his property to a temporary location whilst a permanent move could be sourced in another area. He is engaging with drug services and is determined to turn his life around. It is hoped that he will eventually feel safe enough to speak with Police Officers and provide details of the individuals who were exploiting him so that action can be taken against them. We received complaints from a number of residents about a group of young people causing ASB which included noise nuisance, damage and harassment. One evening the ASB escalated when the group of young people assaulted a shopkeeper with a hammer after being caught shoplifting.
Following the assault, we were approached by the Police, as they were experiencing a high volume of calls regarding the young people. We worked with the Police and they provided our Community Safety Team with copies of statements taken about the serious assault on the shopkeeper. This strengthened the evidence we had prepared and we took the matter to court. Five civil injunctions were granted to exclude the young people from the local shopping area and from associating with each other. The Police continued with their criminal investigation regarding the assault.
Following the injunctions, we worked closely with the families of the young people, and together with the Police, local schools, Children’s Social Care, youth groups and the Youth Justice Service, support was offered. The local Community Safety Referral Team is now leading on this and it is hoped that a long- term resolution will be achieved.
Local residents reported a huge improvement and said they now felt safe in their homes and are able to come and go about their daily lives without the fear of ASB. The Police thanked us for supporting them with this matter which has seen a reduction in calls and use of their resources.
32 33 Activities delivered at the youth clubs included:
• Food preparation and cooking skills workshops incorporated basic science, showing how mixing the wrong quantities of ingredients can change the flavours and final results of dishes. • Sessions on relationships, which covered same sex relationships, what a healthy relationship looks like, how relationships can impact on mental health and pressures of a relationship. • Drug awareness workshops that focused on the young person’s image of a stereotypical drug supplier, the harms of different types of drugs and the importance of avoiding this lifestyle. • Climate change sessions, where the young people mapped their ecological handprint of consumption, water, food, community, waste, travel and home life. They discovered how each person can reduce their own carbon footprint by switching off a light, recycling and saving water. • A Junior Dragons’ Den workshop where the young people came up with creative business ideas. They organised, planned and took calculated risks before they started their businesses with a £5 budget. Ideas included a dog walking service and a door-to-door car washing service. The winning business idea, which is now “trading”, was to start a youth club tuck-shop. • Hate Crime sessions, where the young people learnt how it can impact people and how to report it. They created artwork with positive messages to highlight the importance of standing up to hate and to raise awareness of LGBT+ (lesbian, gay, bisexual, transgender) hate crime. • Learning about iconic famous people in history and diversity in communities during Black History Month. Priority Objective: • Safer internet workshops, which covered topics such as phishing scams, how to be safe on social media and how to keep personal information safe. Support partner agencies in reducing levels of ASB, crime and • Designing a new logo for the youth club, with our Marketing and Communication team, reoffending using a range of interventions to learn about different types of marketing and communications. • Money management workshops, which explained how to read a bank statement, taxes, what the government spend tax on, budgeting and impulse buying.
Youth Clubs Other sessions included arts and crafts, gardening, drama, anti-bullying, exam stress, body We were involved in delivering 265 youth club sessions for young people aged between eight image and The Rio Ferdinand Foundation Level 1 Sport Leaders Award. and 16 years across five neighbourhoods. In total 575 young people attended, an average of nine times each, with 5,170 places taken up. The youth clubs were primarily set up to reduce youth ASB by providing positive activities where the young people can learn new skills, take part in physical activities such as games and sport and socialise with new people. ‘’Youth Clubs play an integral role in helping young Sessions were designed in consultation with young people and incorporated educational topics to support personal development and life skills. Specialist external providers were invited to the people engage in positive diversionary activities, clubs to provide in-depth learning on topics such as loan sharks, knife crime and mental health formulating friendships and encouraging peer mentoring as awareness. Three young people have started volunteering with the Salford Youth Alliance in local community events. well as broadening horizons and offering positive role models
The youth clubs also focused on ways to stay healthy and a total of 312 hours were dedicated to in terms of staff. There has been a notable reduction physical activity through sport, contributing to the health theme of the Community Impact Strategy. in ASB in areas where youth clubs are present.”
34 Salford City Council 35 Case Study: BAYSE Brookhouse Youth Club Listening Ear We help fund these one to one counselling and group therapy sessions for children and young people affected by domestic abuse. The Local Authority recognised the area had high levels “I was very dubious about Lloyd attending BAYSE as similar initiatives failed to work. At the of domestic abuse and had concerns about the long-term impact this would have on beginning, I would supervise Lloyd to and from the youth club; however, he now attends both children living in these homes. Our financial contribution has helped the programme sessions, each week on his own, planning the rest of his activities around attending BAYSE. extend after a successful pilot. Lloyd has taken very well to all the youth leaders. Each leader has taken the time to get to The programme supported 112 children and young people, aged between 4 and 16. know him, as well as his friends, some of which he has made through BAYSE. The youth leaders The sessions are designed to increase the resilience and emotional health and can handle any trouble that arises, which is something that is very important to me. wellbeing of these vulnerable children and young people to reduce the impact As a parent, my outlook on BAYSE has changed. I have seen what Lloyd has gained. He has made of adverse experiences. They were asked how well they were doing in four new friends and found new hobbies such as fitness and swimming. Lloyd’s passion to keep fit areas - me, family, school and everything, using smiley and frowny faces to stems from the free gym pass provided at the youth club and he attends the gym as often as complete the scales. possible with his friends from BAYSE. This is something that is important to me as a parent. Lloyd has been provided with many opportunities that he has thoroughly enjoyed, for example, the adventure weekends.
I have seen Lloyd mature as a result of going to BAYSE over the last four years. His temper has dramatically improved. Through discussions with some of the leaders he understands the need to think before he acts, removing himself from any situation that could have negative repercussions. The BAYSE project is something that Lloyd thoroughly enjoys and continues to attend each week.”
Case Study: Listening Ear and the Emotional Youth Club
Siblings attended weekly group counselling which included identifying anxiety, completing a safety plan, mindfulness, visualisation, resilience and empowerment. There was a long history of domestic abuse in the family which had been supported through social services. Their mother, who was now separated from her partner, felt counselling would benefit the children.
Both children were assessed as needing help with their emotions and worries. They responded well, finishing their group work with positive evaluations. They had been nervous attending at first but both said they had made new friends as a result of the group and that they were better able to concentrate at school as a result.
They are now attending Listening Ear’s Emotional Youth Club (EYC) which offers ongoing support to children and families to sustain positive mental health outcomes following therapy. At their first EYC, the children made really beautiful jars of hope/positivity for 2020. The next EYC included a Limousine trip, one of the activities the group had requested, and the siblings enjoyed this very much.
Their mother said her children had loved going to the sessions and ‘having someone to talk to’, rating the service as ‘Very good’. During Covid 19 the Counsellor kept in touch with their mother, who said her children were doing well, engaging with their schoolwork and responding well to structure and routine activities in their day.
36 37 £1.36m of extra income was brought in for tenants claiming welfare benefits and grants they were Neighbourhood entitled to, and £0.8m of debt was managed or written off. Details are provided below. Debt managed Debt written off Extra income for tenants Referred to a specialist agency Debt Relief Order Benefits awarded: Our aim: Payment plans set up Bankruptcy Discretionary Housing Payment Personal Independence Payment “Residents will be actively contributing towards Severe Disability Premium making their neighbourhood a great place to live.” Universal Credit £605,860 £212,229 £1,369,871 (long term) Working with partners £1.35m was invested in seven key Extra income includes projected figures over future years where funds have been certified as activities. This reached 6,915 tenants and customers to achieve ‘guaranteed’ for a fixed period. outcomes in seven areas influencing neighbourhood.
• Financial inclusion • Tenant voice Case Study: Ms. P’s story
• Stability • Community wealth building Ms. P was referred due to non-payment of a non-dependent charge which resulted in increasing rent • Skills • Open spaces arrears. The threat of possession proceedings was high. Ms. P also had health problems including COPD, Emphysema and mental health problems. She lives with her 24 year old son who is autistic • Social inclusion and also suffers from mental health problems. We completed an assessment of need and identified that Ms. P did not have additional debts but she was confused over payments. We set up a payment schedule for each bill to help her manage her finances better and co-ordinated a home assessment visit to complete a claim for Discretionary Housing Payment to clear the arrears and assist with ongoing non- dependent payments.
The debt was clearly having an impact on Ms. P’s mental health and the officer was concerned as she didn’t have any medication for her physical and mental health conditions. An appointment was Priority Objective: made for her to see her GP and prescriptions were obtained. Ms. P is now back under health services Build community resilience that is underpinned by greater customer self reliance receiving the treatment and support she requires to manage her illnesses. During home visits it became apparent that her son would also benefit from support and guidance. Due to his autism and mental health problems he is socially isolated and very rarely leaves the family Tenancy Support Services home. He had spent his life being bullied and presented as having low self-esteem and self-worth. He was surviving on disability living allowance with no other benefits in payment. After gaining his ForHousing tenancy and customer support services in Salford, Knowsley and Cheshire West and trust we helped him to claim Universal Credit. Chester handled 834 cases of tenancy support, of which 547 (66%) were successful, which is classified as the tenant or customer completing support to sustain their tenancy. Collectively 1,622 The family were not able to afford the internet, so the officer used their work tablet to make the interventions were delivered, an average of three per case, which included delivering the intervention applications for benefits. Because of the professional relationship we have with the Department of directly, referring to partners or signposting the tenant to self-serve. Work and Pensions we were able to be the point of contact for the family.
Interventions to improve a financial situation included welfare benefit applications, debt advice, We escorted the son on two separate occasions to his interviews, a massive step forward. As a energy advice and advice on how to run a household. Interventions to improve health included result, the Universal Credit claim is now active and it is anticipated that disability enhancements will referrals to social activities, mental health support and aids and adaptations. Interventions to improve be applied to achieve an overall annual increase in income of £7,197. The son has also attended a GP living conditions included agreeing and monitoring a cleaning plan, arranging clearance to address appointment and now has prescriptions to help him manage his mental health. hoarding and making sure repairs were reported and completed. Overall, the relief from increasing debt and access to health services has had a positive effect on the 38 wellbeing of the family. 39 The Collaboration Leadership in Applied Health Research and Case Study: Stockbridge in Stories Care (CLAHRC) - New
We worked with Lancaster University and nine Resident Advisers to research health issues in Elliot’s story was shared in the Stockbridge in Stories. The story focused on the fact that although Stockbridge Village, Knowsley. The Advisors used the research techniques they had leant to go he is autistic and visually impaired, he still joins in with mainstream activities, in particular drama, out into the community and find out what matters to the people who live there and 140 people which is his passion. He understands that having a disability can lead to social isolation, which is attended the three community conversations. The findings were shared in two publications called why he is keen to engage and challenge those stereotypes. Stockbridge in Stories, which reached an estimated 2,500 members of the public when exhibited. The extent to which Elliot’s story has had an impact on others has been astounding. The booklet The shared experience of co-producing and co-presenting the stories has helped to strengthen and was shared at Elliot’s school and he was asked to present to the class assembly. He explained why extend the connections between the community, local services and organisations working in the area. he felt it was important to share his story, to be accepted for who he is, and to not let the fear of The findings identified priorities for the community as social inclusion, reducing substance misuse, discrimination stop him from achieving his dreams. Impressed by Elliot as a role model, the school support for the LGBT+ community and better community connectivity. The community has gone from invited him to work with artist, Tina Freeman, to create a comic, Friends Against Bullies, which strength to strength, securing funding and recruiting volunteers to deliver four community activities. conveyed the message that it is ok to be different and no one should tolerate victimisation due to any kind of differences.
Elliot has toured and presented the comic to a wide range of people including the Deputy Mayor of Liverpool, the Chief Constable of Merseyside Police and the Merseyside Hate Crime Unit, as part of United Nations Day. The comic is in the process of being made into a theatre production which will be performed at Liverpool Empire theatre and will star Matt Smith and members from the cast of Hollyoaks.
“I feel like it will give people a chance to take bullying and hate crime more seriously. I see things on Facebook every day, parents of young children who go to school and get bullied and they (the children) go back to school and they’re not going to do anything and it kind of disgusts me. I think that this will give me that piece of mind that yes, this is something, this is an important process. Even when I went to the NSPCC they were shocked and they said this is fantastic so that’s something.”
Stockbridge in Stories has been a catalyst for Elliot breaking ground in supporting anyone, disability or not, to be ‘different’ and saying NO to bullying and it seems that this is just the beginning of the journey for Elliot.
40 41 Case Study: Craigs Community Gardeners
Craigs Community Gardeners was awarded £200 to deliver a Polish evening for the community. Viola successfully applied to our Community Fund to deliver an event to raise awareness of the Craigs Community Centre and garden with the local Polish Community. The group had previously struggled to engage with the Polish community, however, with support from Craigzwayz and the Craigs gardening group 27 people from the Polish community attended the event. Most of the participants had never been to the community centre and garden before. Feedback was positive and the community are keen to do it again. The group told us that following the evening more people from the Polish community are using the garden.
“Your £500 grant was gratefully received and we appreciate this so much as it has enabled us to keep our food provision going during this crisis and provide food from our pantry and emergency food provision. In just three months alone 208 people have benefitted.” The Mustard Tree
Community Development Our Community Development team provided 557 hours of support to community groups to plan and deliver events and training and complete administration work. The team also awarded grants totalling £70,740, to enable groups to deliver activities considered valuable to their local community, and supported groups to apply for external grants with £86,900 awarded.
Our grants benefitted 3,009 tenants and customers, where most or all of the activity cost was covered by the grant. A further 28,038 tenants and customers benefited from activities that a grant contributed to, such as large community events.
The activities were either targeting a group of people, such as young people, older people, families, LGBT+ community or the community generally.
Activities aimed to improve health, such as cooking, gardening, exercise classes and sports equipment, delivered educational events and improved community spaces.
42 43 ForCheshireWest Fund - New We represented Cheshire West and Chester Council as a founder donor to the ForCheshireWest Fund, managed and administered by Cheshire Community Foundation. Twelve community groups have shared £84,113 of funding with 2,673 people expected to benefit. The funding provided by the Council is match funded by private donors.
Grants supported projects that promoted enterprise to young people, supported work placements, reduced isolation for young deaf people, promoted physical activity, reduced loneliness and isolation, supported positive mental health, reduced food poverty and increased activity for young people.
Case Study: M’s story
M is 19 and lives in Chester and participated in a project for disabled young people. M had low self-esteem, struggled with their mental health and has Spina Bifida. Since participating M feels their circumstances have significantly improved, as in the past they used alcohol as a coping mechanism as a way to escape but this is now under control. “It’s a place I feel safe and accepted. Staff allow me to be myself and talk about my issues Priority Objective: without any pressure. I’ve made so many new friends as well as meeting some old friends again. It really is a place where I feel that I belong. Everyone is so friendly and nobody judges anyone Deliver more place-based service delivery in our operating areas else, no matter what. It’s a really positive and supportive environment and coming here has really helped me improve my confidence in social situations, as well as my self-esteem and self-belief (well, I’m getting there with that one!).” Development Programme The development programme completed 149 new homes, providing much needed extra homes. Completions included:
• 12 one-bedroom furnished homes with a sub-social rent of £70 per week, including utilities and Wi-Fi, to provide truly affordable homes to prevent homelessness
• 36 one-bedroom homes to meet the continued demand for smaller properties, preventing under occupying and the spare room subsidy (bedroom tax)
• 29 new rural home to enable people to remain in their community.
The development programme also improved the appearance of neighbourhoods, especially where this brought neglected spaces back into use. This included ex-commercial sites which had previously been used for a pub, warehouse or factory and an outdated housing scheme no longer suitable for older people.
44 45 Grounds Maintenance We improved 28 common areas through grounds maintenance works outside of the contract schedule - valued at £46k. This included a raised flower bed to help improve the appearance of the area and a tactile-sensory garden at an extra care scheme. Other work included reducing the height of shrubs to prevent ASB, and the installation of knee rails to stop inconsiderate parking.
Priority Objective: Reduce the impact of public sector reform
Get Involved Find Time (GIFT) We encourage staff to fundraise and volunteer through GIFT. This aims to provide resources for other organisations who are unable to deliver activities and aspirations on their own. It also provides enjoyable and morale boosting opportunities for staff and teams. This often challenges what they think they can do and brings staff together to create and develop effective working relationships.
Staff raised £27,181 for good causes, shared across five charities. Fundraising included events and competitions such as a quiz night and pumpkin carving and sponsorship for completing personal challenges. Staff also volunteered 183 hours of their time to support community events and groups and to improve community spaces. This included marshalling, gardening, serving refreshments and teaching.
46 47 124. Knowsley SHAP 165. One Manchester 211. St Paul’s Peel Primary School Community Impact Summary – List of Partners 2019/20 125. Lalley Community Centre IAG 166. P3 Charity - Salford Probation 212. Stage Directions Support Services 167. Passion for Learning 213. Start in Salford 126. Lancashire Constabulary 168. PBP Learning and Training Broker 214. Step Together 1. Achieve Recovery Services 43. Chester University 84. Good Things Foundation 127. Lancaster University 169. Peel Patches 215. Stockbridge Village 2. Action Together 44. Chidren’s with Disabilities team 85. Gray’s Architecture 128. Liberty 170. People plus Primary School 3. Adullam Homes 45. Christ Church Primary School 86. Great Places Housing Group 129. Liberty Developments 171. Plus Dane 216. Stockbridge Village Tenants 4. Age Active Ltd 46. Citizens Advice Bureau 87. Greater Manchester Fire and Forum Rescue Service 130. Lifeline Solutions 172. Precarious Carnival 5. Age Uk 47. Clinical Psychology Annual 217. Stockport Homes Conference 88. Greater Manchester Health 131. Listening Ear 173. Prescot & Whiston Welfare Rights 6. Albion Academy 218. Storey Homes 48. Colin Rea Transport Care Trust 132. Little Hulton and Walkden 174. Primrose Medical Practice 7. Alzheimer’s Society Community Committee 219. Street Support Network 89. Greater Manchester Housing 175. Probation Services 8. Animals in Distress 49. Community Cash Back Fund Providers 133. Live at Home 220. Sutcliffe’s & Savills 176. Public Health Midwifery service 9. Art Deko 50. Community Lottery Fund 90. Greater Manchester Police 134. Liverpool Hope University 221. Swinton Dog training & Day Care 177. R.P.Tyson 10. MCI Developments 51. Connexions 91. HACT 135. Liverpool John Moores University 222. Talent Match 178. Real Adventure 11. A bed every night 52. Co-op Academy Walkden 92. Harrop Fold School 136. Liverpool YMCA 223. The Canterbury Centre 179. Real Educating Empowering Lives 12. Asylum Seeker Mental Health 53. Corinth 93. Health Watch 137. LIVV (REEL) 224. The Clifton Centre Service (NHS) 54. Craig’s Community Gardens 94. Health Watch 138. Lyndale Cancer Support Service 180. Red Door Drop-in 225. The First Step Centre 13. Autotrader 55. Dancing with Dementia 95. Healthbox CIC 139. Mad Lab 181. RHS 226. The Illegal Money Lending Team 14. Barton Moss Primary School 56. De Traffords Tenants and 227. The Manchester Growth Residents Association 96. Healthy Minds 140. Mahdlo 182. Rio Ferdinand Foundation 15. Bay Tree Cooking Academy Company 57. Department For Work & Pensions 97. Hidden Hearing 141. Manchester Athena 183. Riverside 16. Beech Street Primary School 228. The Port Grocery 58. Department of Clinical 98. HMP Forrest Bank 142. Manchester Camerata 184. Salford Adult Social Care 17. Being Well Matters 229. The Prince’s Trust Neuropsychology 99. HMP Thorn Cross Warrington 143. Manchester New Economy 185. Salford City Academy 18. Big Life Group Database 230. Tough Cookie 59. DLP Services Ltd 100. Holy Cross Primary School 186. Salford City College 19. Big Local (Little Hulton) 144. Meadow Park School 231. University of Central Lancashire 60. Eccles Community Committee 101. Home Start 187. Salford City Council 20. Big Top Catering 145. Mellors Catering 232. UnLtd 61. Ecclesholme Care Home 102. Homeless Aid UK 188. Salford Community Voice 21. Boccia Babes 146. MerseyForest 233. Urban Pure Solutions 62. EcoGee 103. Homes England 189. Salford CVS 22. Bolton at Home 147. Merseyside Police 234. Valley Community Garden 63. Eden Architecture 104. Housing Learning Exchange 190. Salford Foundation 23. Booth Charities 148. Merseyside Police and Crime Tenants and Residents 64. Egerton High School 105. Huyton Children’s Centre 191. Salford Foyer 24. Bridge Partnership Commission Association 65. Elemental 106. IF Oldham 192. Salford Open Leaning 25. Bridge Wellness Gardens 149. Moorside High School 235. Vistry Partnerships 66. Ellesmere Centre 107. Incredible Edibles 193. Salford Primary Care 26. Brighter Beginners Nursery 150. Mustard Tree 236. Wai Yin Society 67. Ellesmere Park High School 108. Incredible Education 194. Salford Royal 27. British Heart Foundation 151. Nat West Bank 237. Walkden Congregational Church 68. Emerging Futures 109. Inspiring Communities Together 195. Salford Youth Alliance 28. Brookside Primary School 152. National Institute for 238. Walkden Hub 69. Energy Projects Plus 110. Integrated Youth Support Service 196. Salix Homes 29. Buille Hill High School Health Research 239. Watson Construction (IYSS) 70. European Social Fund 197. Salvation Army 30. Bury Council 153. National Lottery 240. Westminster GP surgery 111. Irwell Valley Homes 71. Fairfield Hospital 198. Sanctury Housing 31. Bury Voluntary Community 154. National TOMs Social Value 241. Westwood and Alder Park 112. Jigsaw and Faith Alliance 72. Fighting Chance Communitites Framework 199. Savills Primary School CIC 113. JMA Architect 32. Bury Womans Centre 155. Near Neighbours Fund 200. Serco 242. Westwood Tenants and 73. First Choice Homes 114. Job Centre + Residents Association 33. CAB 156. New Charter Group 201. Shelter 74. Fitton Hill Community Voice 115. Kenyon Residents Association 243. Wharton & Cleggs Lane Church 34. Care Chiefs Nursery 157. New Park Academy 202. SIDASS 75. Fitton Hill in Action Group 116. Kerrching 244. Women of Worth 35. Care Merseyside 158. Next Level Learning 203. Six Degrees Social Enterprise 76. Forever Manchester 117. Kickstart 245. Wythenshawe Community 36. Career Connect 159. NHS Services 204. Six Town Housing 77. Freestyle Urban Soccer 118. Knowsley Carers Centre Housing Group 37. Catch 22 160. North West Boroughs Healthcare 205. Spirit of Little Hulton 78. Friends of Boundary Park 119. Knowsley Centre 63 NHS Foundation Trust 246. Yemini Community Centre 38. Catering Academy 206. St Ambrose Barlow 247. Youth Unity 79. Friends of Clifton 120. Knowsley Family First 161. Northern Roots RC High School 39. Ceremonial Mayors Fund 80. Friends of St Mary’s Park 121. Knowsley Flower Show 162. Oakwood Academy 207. St Gilberts Primary School 40. Challenge 4 Change 81. Friends of Stockbridge Village 122. Knowsley Innovate 163. Old Lane Community Hub 208. St Judes Church 41. Change Grow Live Volunteering C.I.C 82. Fylde Borough Council and Volunteers 209. St Marys Primary School 42. Cheshire West and 123. Knowsley Metropolitan 164. Oldham Metropolitan Chester Council 83. Godfrey Ermens Primary School 210. St Patricks RC High School Borough Council Borough Council 48 49 Getting in touch
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