FEBRUARY 2021 | SNOPUD.COM IMPORTANT NOTICE To help keep our customers and employees safe, all PUD offices remain closed to the public. Information regarding our response to COVID-19 is available at snopud.com/covid For questions about your bill, including flexible payment options, please call Customer Service at 425-783-1000 (Monday-Friday, 8 AM to 5:30 PM, excluding holidays). Getting Charged Up By Electric Transportation Two EV Fast Chargers Coming to the PUD The PUD is installing two DC electric vehicle (EV) fast chargers adjacent to public parking spaces at its downtown Everett headquarters. Once installed, the DC fast chargers will be able to deliver an 80% charge, or 60 to 100 miles of range, for most EV models in approximately 20 to 30 minutes and will be available to the public for a fee. Once installed, the two chargers will be the first of their kind in down- town Everett. The installation of the DC fast chargers is part of the PUD’s Electric Transportation Plan, which aims to optimize the PUD’s electric grid to enable customer adoption of electric transportation. The PUD’s Electric Building headquarters is adjacent to Interstate 5 and State Route 2, making it a convenient location for travelers heading along these high-use corridors. The building is within walking distance to many downtown businesses, making it a good location for EV owners who need a charge. When PUD offices reopen, the headquarters will provide restrooms and meeting spaces. This project is made possible with an award of $154,132 in VW Settlement funds through the Washington Department of Ecology.

The first EV to be charged at the PUD’s microgrid facility under construction in Arlington. PUD Awarded Almost $1 Million in Grants (including one fast charger) to supplement an exist- from Commerce Department ing charging station at HopeWorks Station, which The PUD has been conditionally awarded almost serves customers of its three social enterprises, resi- $1 million in Clean Energy Fund grants from the dents coming out of homelessness, and the greater Washington State Department of Commerce to community. help fund electric bus and vehicle projects in Everett. The PUD will partner with Everett Transit to PUD Offers EV Charger Reward use $728,780 to construct an innovative Resonant Electric vehicles charged in the PUD’s service area Magnet Induction charging system for electric run on some of the cleanest power in the nation buses at Eclipse Mill Park near downtown Everett. because the PUD is a national leader in carbon-free The charging system will make it possible for buses energy. PUD customers who charge at home can to charge on the route, has the potential to reduce get help in purchasing an eligible EV charger. The harmful emissions and provide savings to transit PUD is offering a $500 instant reward on select L2 agencies. connected chargers, helping customers save money The PUD is also partnering with HopeWorks and quickly charge their EVs at the same time. to utilize $135,582 to install two new EV chargers Restrictions apply. Visit snopud.com/evrewards.

Customer Service: 425-783-1000 Pay Your Bill: 1-888-909-4628 Monday to Friday, 8:00 AM - 5:30 PM 1-877-783-1000 outside Everett and in Western WA Online: SNOPUD.COM/MYSNOPUD THE WIRE • FEBRUARY 2021 SNOHOMISH COUNTY PUD SNOPUD.COM

Tips for Operating Your Generator Safety Unfortunately, winter weather can bring power outages, which means that you may consider using your portable generator. Remember: if not used properly, a portable generator can pose a severe hazard to PUD line workers, your family and your neighbors. So, before you fire up the portable generator this year, please review these important safety tips: 1. Do not plug the portable generator into your home’s electrical system, unless you use a transfer switch. The generator can back-feed electricity into the PUD system and create a potentially fatal situation for PUD line crews working to restore power. The safest way to prevent this is to use a transfer switch installed by a licensed electrician. We also advise that you run extension cords from your generator to power up lights, appliances, etc., instead of plugging your generator into your home’s electric system. 2. Do not place a generator inside your home or garage when you are running it. High con- centrations of carbon monoxide that result from running a generator inside can kill a person in minutes. 3. Make sure extension cords are adequately sized to handle the electricity. 4. Never refuel the generator when the engine is hot. Let it cool for at least 10 minutes to mini- mize the danger of fire. More information on choosing the right generator for your home and a video about portable generator safety can be found at snopud.com/generators. Winter Storm Preparedness & Safety Were you prepared for the bad winter storm in January? Major storms cause unplanned outages for all utilities. The January storm left over 500,000 people in our region without power. Damage was so extensive that it took several days to restore power with crews working 24/7. Here are three basic tips to help your family be prepared for and stay safe during the next big winter storm. Emergency Kit Fallen Lines Turn It OFF

OFF It’s easy to assemble an Stay at least 30 feet away from Turn off items with a heat- emergency preparedness any fallen power lines, including ing element that were on kit to support you and your lines that are sagging or broken. when the outage hit (like an family during an extended Assume all power lines are live electric range, iron or toaster outage. Visit snopud.com/ and can be a killer if touched. Call the oven) to prevent a fire when winterprep for a list of PUD to report a fallen line at 425-783- the power is restored. Electric recommended items. 1001 or call “911” if life-threatening. hot water heaters can stay on.

Bookmark our online Outage Map! Not only can you quickly report an outage, you will also find outage information for our service territory, including an outage tracker that shows progress during repairs. It’s available 24/7 at snopud.com/outages. Home Sweet Home Make your home comfy year-round A heat pump can provide affordable heating in the winter and cooling in the summer – in one efficient unit. The PUD offers rebates up to $2500 for eligible heat pump installations in electrically heated homes, installed by PUD Registered Trade Allies. Start saving on winter heating costs now! snopud.com/heating

View/Report Outages at SNOPUD.COM/OUTAGES or Report at 425-783-1001