CSR REPORT 2010 Chubu Electric Power Group CSR Report

表4 表1 Chubu ElectricPowerGroupCSRReport2010 CSR REPORT 2010 Chubu Electric Power Group CSR Report 1 Higashi-shincho, Higashi-ku, Nagoya 461-8680, JAPAN Phone: +81-52-951-8211(Main) www.chuden.co.jp Produced by CSR & Business Reform Promotion Group, Chubu Electric Power earned the Next-generation Corporate Planning & Strategy Division Certification Mark "Kurumin" in May 2010 under Published September 2010 the Next Generation Nurturing Support Measures E0-12-4-06 Promotion Law. 表2 表3 Third-Party Views Remarks on Chubu Electric Power Group CSR Report 2010 CSR in the Chubu Electric Power Group The establishment of the Consumer Affairs Agency in 2009 is challenging for individual consumers are possible if business just one sign that consumers are going to be watching takes the lead, so we hope you will keep up your activity As an enterprise engaged in business with a large public interest component, Chubu Electric Power Group businesses more closely in the future. With that in mind, a CSR hereafter. considers the trust of the public to be our very foundation. report has to do more than simply pass along information from One initiative you have taken on the electric power demand We are therefore committed to fulfilling our corporate social responsibility (CSR) by good faith efforts to a business. A CSR report helps ensure enterprise accountability side to prevent global warming is the promotion of meet the expectations of all stakeholders in our business activities and by disclosure of information about those and is an important tool for deepening mutual understanding technologies using renewable energy, like Eco Cute. Using new efforts to meet our obligation of accountability. with consumers. technology to enhance energy efficiency takes a big up-front These ideas are a promise we make as embodied in our “Chubu Electric Power CSR Declaration.” This report is written in straightforward, easily understood investment, so we would like to see Chubu Electric Power go language and uses graphs, tables and photos very effectively. further with its initiatives over the entire residential sector. The Important terms are explained and the report guides the reader first thing we feel you must do is take steps to show clearly to the company website or other relevant online content. A how much consumers are reducing their CO2 emissions, for real effort was made to create a report understandable even to example by helping the residential sector understand their those without specialized knowledge. Chubu Electric Power energy consumption quantitatively, making it more tangible. Chubu Electric Power Group CSR Declaration also reported negative information such as legal violations and There is such a big gap between company and consumers in described subsequent recurrence prevention measures and the amount of information and knowledge they have about Fulfilling our responsibilities post-improvement status, which shows a commitment to the electric power business, especially nuclear power, and skill and meeting society’s expectations sincerity. is needed to fill this gap. If you can use communication to Since there is so much concern these days that children are build trust between company and consumers in ordinary times, Chubu Electric Power Group, as a Multi-Energy Services Group, is committed to: losing interest in science, it was encouraging to see that your the information you provide in emergencies will be more Contributing to the development of a sustainable society by giving top priority to specific CSR initiatives included ways for children to enjoy meaningful. learning, including exhibitions and traveling classes. Your Reading this report reminded us that the consumer must not safety and striving to both provide a stable supply of energy and protect the global prioritizing of service recovery in the event of disaster and your simply receive information passively from the company, but environment. We aim to accomplish these goals through business activities that allow the overall coordination of services to reassure consumers and must take an active part in the company’s CSR activities and individuality of group companies to be fully expressed while achieving group synergy in keep them safe (for example, the Kizuna Net service) have be willing to express an opinion. We hope that many people enterprises within our core competence in energy; created a favorable impression. An issue we would like you to will read this report and feel motivated by it to become Managing our businesses in a fair and sincere manner by observing national and work on hereafter is being a leader as a member of a involved in bringing forth a sustainable society. international laws, regulations, and social rules, and by respecting corporate ethics; and sustainable society. Giving priority to dialogue with all our stakeholders and maintaining high levels of In October of this year, the 10th Conference of the Parties to transparency and openness in our business activities. the Convention on Biological Diversity (COP 10) will be held in Nagoya. Your Highlights sections featured a number of Consumer life advisors Makiko Ishikawa initiatives for biodiversity protection, and you dedicated many Mie Ishizaki Customers We are committed to providing our customers with safe, reliable, pages to your environmental report. Many initiatives that are Miyuki Yamanaka convenient, and affordable energy services, as well as other services of value that meet their needs. Shareholders and Investors We are striving to maintain and increase profits for our shareholders and investors through efficient management and effective investment. Local Communities We are determined to contribute to sustainable local development in partnership with local communities. Business Partners We promise to deal fairly with our suppliers as equal business partners. Employees We respect our employees as individuals and are endeavoring to create a cheerful and motivating workplace. Consumer life advisors exchanging views with the editorial board of the CSR Report CONTENTS Editorial Policy Chubu Electric Power Group This CSR report provides an account of the Chubu Electric Power Group’s corporate social responsibilities toward CSR Report 2010 achieving a sustainable society. Through this report, we aim to communicate our efforts to our stakeholders, and at the same time heighten motivation within the Group to strengthen our CSR initiatives. CSR in the Chubu Electric Power Group The full-length “CSR Report 2010,” posted on our website, covers CSR activities during mainly fiscal year 2009 and the results of those activities. In compiling this information, we Editorial Policy, Contents have considered questionnaire responses from stakeholders and the opinions of employees. We have also issued the “CSR Report 2010 Digest” in booklet form with content of Message from the President & Director 1 particularly high interest to stakeholders or special importance to the Chubu Electric Power Group. Highlights Our website also contains up-to-date and detailed information on topics such as CSR and environmental initiatives. Hamaoka Nuclear Power Station Initiatives 3 Typhoon No. 18 Damage and Recovery 5 Website Offers CSR Report and Digest as well as Preserving Biodiversity 7 up-to-date and detailed information on CSR and the environment “Kizuna Net” School Contact Network 9 CSR Report (PDF) Safe and Stable Supply of Energy Comprehensive coverage of fiscal year 2009 CSR initiatives Delivering Safe and Reliable Electricity 11 and results As a Multi-Energy Services Group 16 CSR Report Digest (booklet) Management and Economic Performance *Japanese only Management Goals 17 CSR Promotion 18 Corporate Governance 21 Compliance 24 Environmental Performance Environmental Policies and Promotional Framework 25 Scope of this report Business Activities and Environmental Impact 26 Organizations Chubu Electric Power Co., Inc., and Group Companies Action Plan 27 Period Environmental Accounting 29 Fiscal year 2009 (April 2009 through March 2010) (This report also includes information regarding some Global Warming Prevention 30 important events and activities that occurred outside the above period.) Environmental Conservation 39 Guidelines Used as References Environmental Management 43 GRI, Sustainability Reporting Guidelines 2006 Partnerships in Environmental Communication 46 Ministry of the Environment, Environmental Reporting Guidelines (FY2007 Version) Social Performance Date of Previous Report/Date of Next Report Customers 51 September 2009 / September 2011 Shareholders, Investors, and Business Partners 53 Legend Local Communities 54 Look! P00 Employees 59 Related articles and information can be found on the specified page or pages within this report. Stakeholder Dialogues / Third-Party Evaluation 63 HP Up to date and detailed information is available on the Chubu Electric Power website. Corporate Profile 65 http://www.chuden.co.jp/ Web Third-Party Views (Remarks on Chubu Electric Power Group CSR Report 2010) Related websites are listed. Message from the President & Director Earning trust, we will provide support for living, and fulﬁ lling expectations, we will undergo change. The Chubu Electric Power Group will endeavor to provide a stable supply of energy and to protect the global environment. This is how we intend to make our contribution to realizing a sustainable society. Unswerving commitment to our mission is efﬁ ciency is at the top level among Japanese utilities. On the our fundamental corporate social other hand, nuclear power

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