WHY TIGERDIRECT BUSINESS?

For more than 20 years, TigerDirect Business has TIGERDIRECT partnered with businesses and organizations of all types and sizes, providing IT solutions and services, as well as enterprise-grade products from top brands BUSINESS IS like Cisco®, ™, HP®, Lenovo®, and Microsoft®.

We are in the business of you: your growth, your ALL ABOUT efficiency, your business success — and we’re not satisfied until you are. From the earliest stages of your planning, you can count on having a dedicated Account Manager backed by a team of certified Technical Sales Specialists who will help tailor IT YOU solutions to suit your specific needs. Whether you want to streamline operations or outperform your competition, we are your smart edge. When you work with TigerDirect Business, We are in the business of you: your you’re not just receiving the best and latest IT growth, your efficiency, your business solutions, you’re getting a full-time commitment to success — and we’re not satisfied until make sure that your business can Do More, Better.™ you are.

TigerDirect is a subsidiary of Inc. — a Fortune 1000 company (NYSE: SYX). Systemax is a leading provider of IT solutions and products and industrial products to businesses in both North America and Europe.

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 3 STRUCTURED TO SUPPORT YOUR BUSINESS

TIGERDIRECT 550 550+ ACCOUNT ADVANCED SOLUTIONS NATIONWIDE MANAGERS GROUP DISTRIBUTION

BUSINESS  12 

TigerDirect’s Business-to-Business sales team has over 20 years of hands-on experience serving the needs of SOFTWARE 12 NORTH AMERICAN WORLDWIDE business clients. We have structured our organization with SPECIALIST TEAM LOCATIONS FULFILLMENT CAPABILITIES our commitment to providing you the best service, support, and pricing for your business needs.

Our customers have unique needs. It takes a well- trained, well-connected group to serve those needs with efficiency and professionalism. Our team has been carefully selected SYSTEMAX FAST FACTS and trained to work with businesses of all sizes and shapes. They are equipped to handle IT projects, budgets, special • Fortune 1000 Company • Sell to 15 Countries billing and shipping discussions. Our Account Managers (Founded in 1949) have taken extensive product training so that you can rely on us to help you make the best decisions for your operation. • Physical Presence • SMB & Public-Sector Focus Contact one of our Account Managers and see for yourself the in 15 Countries unparalleled TigerDirect Business experience.

• Over 3,000 Employees • 49 Total Locations Worldwide

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 5 MEETING THE NEEDS OF OUR CLIENTS NATIONAL REACH, LOCAL PRESENCE With a team of Account Managers and Specialists across the country, we’re ready to meet the needs of your organization. WE GET YOU & WE’VE GOT YOU COVERED No matter the size or type of your operation — Home Office, Small to Medium Business, Large Enterprise, Healthcare, Government, Education, Finance, or Retail — we’ve got you covered. Washington D.C.

Business Government

Dominican Republic

Serving organizations of all types B2B NATIONAL LOCATIONS and sizes Miami, FL Canada (Corporate Office) • Jefferson, GA • Etobicoke, ON 7795 West Flagler Street • Meridian, ID • Richmond Hill, ON Suite 35 • Raleigh, NC Puerto Rico Miami, FL 33144 • Naperville, IL • Guaynabo • Vernon Hills, IL Healthcare Education • North Sioux City, SD Dominican Republic • Dallas, TX • Santo Domingo

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 7 A WORD FROM OUR SPOKESPERSON

INTRODUCING OUR NEW TIGERDIRECT BUSINESS SPOKESPERSON

Kevin O’Leary, Star of ABC’s Shark Tank KEVIN O’LEARY MR.WONDERFUL Want to get ahead in your You all know me as the straight-talking shark on ABC’s That’s why I was excited to join the team at TigerDirect Business—an industry? Want to increase Shark Tank. But what you may not know is how I got outstanding company that knows how to empower their clients Be on the lookout for more productivity —and cash flow there: taking a $10,000 loan from my mom, I used that with the best IT solutions available. Given my own knack for from Mr. Wonderful at — with the best IT solutions tiny seed investment to create a software company that growing businesses, it only makes sense that I should become the available? Then call your grew into a multi-BILLION dollar empire. new face of a company that helps their clients to do the same. The tigerdirect.com/kevin dedicated Account Manager very lessons that took me from five figures to nine have become the and learn how we can help your business If that tells you anything about me, it’s that I’m guiding principles of how I win at business, and I’m happy to help passionate about using tech to drive growth for TigerDirect’s clients forge their own path to business success. DO MORE, BETTER.™ businesses of all sizes.

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 9 EMPOWER YOUR BUSINESS

We help empower you and your business to achieve your goals.

Dedicated, highly Technical Sales knowledgeable Specialists committed Account Manager to your success

Leading IT Products The right IT for & Solutions the right price

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 11 OUR COMPETENCIES AND AUTHORIZATIONS

• Adobe Sales Professional • Adobe Government Specialization Adobe • Adobe Acrobat XI Specialization • Adobe Education Specialization

CERTIFIED APC • APC Gold Partner

• Networking • Avaya SME Communications Avaya • Avaya Scopia, Endpoints and Video • Avaya Unified Communications

• Cisco Premier Partner • Master Collaboration Partner • Advanced Borderless Network Architecture • ATP TelePresence Video Advanced SPECIALISTS Cisco • Advanced Collaboration Architecture • ATP Digital Media Suite • Advanced Data Center Architecture • ATP Identity Services Engine • Managed Services Certified Partner

TigerDirect Business has fostered long-term relationships with the leaders in • Server • Networking • Cloud Service Enablement Dell Information Technology — Adobe®, Avaya, Cisco®, Dell™, Google®, HP®, Lenovo®, • Storage • Networking Security • Work Stations Microsoft®, VMware®, and many others. EMC • Silver Business Partner • VSPEX Authorized Partner • EMC Solution Provider We have invested time and resources to achieve advanced certifications within • Google for Education Specialization • Google Chromebox for Meeting Specialization the industry, enabling us to deliver you the right IT for your organization’s needs. Google • Google for Work Specialization • Google Deployment Specialization

• U.S. Healthcare Specialist • Master ASE - Wireless Networks Implementer • Cloud Center of Excellence (CCOE) • Gold Managed Print Specialist – Agent • ASE - Server Solutions Integrator • Partner One Platinum Partner • ASE - Server Solutions Architect • Platinum Hardware Specialist – PPS HP • ASE - Cloud Architect • Gold ServiceOne Delivery Specialist – PPS • ASE - Storage Solutions Architect V1 • US Service One Expert – Sales & Delivery • Master ASE - Network Infrastructure • US Networking Master Partner Program • Master ASE - Data Center and Cloud Architect • Gold Managed Print Specialist

• MCP Certified • Small and Midmarket Cloud Solutions • Volume Licensing • Devices and Deployment Microsoft • Hosting & Data Center • Messaging • Cloud Productivity • Software Asset Management • Cloud & Data Platform

Shoretel • Shoretel Advanced Sales • Shoretel System and Design and Architecture

• Backup and Recovery Data Protection • Enterprise Security Symantec • Security With Encryption • Storage management • Data Protection with NBU • Archiving & eDiscovery • Endpoint Management

• Business Continuity Competency • U.S. Federal Specialization • Cloud IaaS Competency • VMware Individual Certifications VMware • Desktop Virtualization Competency • VMware Certified Professional (VCP) • Infrastructure Virtualization Competency • VMware Sales Professional (VSP5.5) • Management Competency • VMware Technical Sales Professional (VTSP) • Academic Specialization

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 13 YOUR IT FACTOR™

OUR TEAM OF SPECIALISTS Contact Your Dedicated Account Manager IS YOUR To Learn More. IT FACTOR™ 888.222.8300

CONTACT OUR SOFTWARE SPECIALISTS MEET THE SPECIALISTS OF OUR ADVANCED SOLUTIONS GROUP

We have a team of Software Specialists with a comprehensive When you work with The members of our Advanced Our Advanced Solutions Group can help you understanding of software licensing. They will work closely with you TigerDirect Business, you Solutions Group are made up of a with IT Solutions & Services pertaining to: and your Account Manager to provide the right software licensing team of certified Technical Sales solution for your organization’s needs — whether it’s on-premises or in get access to a team of Specialists working side-by-side • Asset Management • Power & Cooling • Cloud Computing • Managed Services the cloud. Moreover, we’ll assist with the intricacies of managing your highly trained and certified with your Account Manager to software licensing purchases and renewals. • Communication & Collaboration • Managed Print Services technical sales specialists provide your organization the best • Content Creation & Document • Mobile Device Management who are devoted to finding products, services, and solutions. Management • Networking & Network Management Our Software Specialists can assist with: We’re dedicated to helping you • Data Center & Converged • Storage • Backup and Recovery • Virtualization: Application, Client, the best IT solutions for identify the right IT solutions for Infrastructure • Telecommunications • Digital Signage • Unified Communications • Business Continuity Server, and Virtualization your business. your business needs—solutions that are fast, cost-effective, and • Google for Education • Virtualization: Client, Server and • Security: Endpoint /Server Security, • Licensing for key software providers • Google for Work Application Firewall, and Encryption Software such as Adobe, Microsoft, Google, designed to make your business • IT Professional Services • Warranty & Maintenance • Unified Communications Symantec, and many others... DO MORE, BETTER.™ • Leasing & Financial Services

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 15 CONFIGURATION, IMPLEMENTATION & MANAGEMENT LET US  HANDLE IT. Cloud

KNOW-HOW AND CAN-DO.

IT PROFESSIONAL SOLUTIONS & SERVICES Field Services

Your IT products are only as good as the services that back them up.

TigerDirect Business’ vision for organizations calls for a new level of synergy between people, the collaborative real-time applications they use and  the underlying, enabling data center and network. Professional Services - Our team of Technical Sales Specialists provide the Infrastructure in-house know-how to architect and implement your organization’s infrastructure.

We design and provide world-class solutions and services that provide reliability, performance, and security that organizations throughout the world depend on to run their businesses. Because our services are streamlined to better use and manage data center and networking resources, a data network designed by TigerDirect Business can Managed uniquely deliver both mission-critical dependability Services and superior return on investment.

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 17 IT SOLUTIONS & SERVICES SOLUTIONS & SERVICES LEVERAGE OUR COMPREHENSIVE OFFERINGS OF THE LATEST IT SOLUTIONS & SERVICES

  Managed Professional Cloud Field Services Services Services

Networking Network Maintenance Security & Hosted Cloud Solutions Help Desk Data Center Unified Audio Visual Operating Install Support Compliance Communications Center

Network Private Cloud Server / Storage Wireless / UC Penetration Audio Visual 24/7 Remote Public Cloud Desktop Support Assessment & System Imaging Architecture & Testing Design & Install Monitoring Pay for Use with Agent Consolidation Utility computing Design

North America Alerts Multi-location Visualization Call Center or Wireless / UC HIPPA, PCI Digital Signage Remediation Email Hosting Project Architecture & International Network Assessments Design & Install & Patch Management Design 30 Languages Integration Management

Back Up Cloud Asset Buy Back Infrastructure Network Endpoint Security Unlimited Email Security Programming Only Appliance And Disposal Installation & Wireless / UC & Firewall 24/7 Support Archiving and Training + Cloud Services Migration Management Management

Desktop Network Enterprise Agent Installation & Microsoft Server / Storage Program/Content Hosted Unified Wireless / UC Vulnerability or Agentless Repair Services Std. Apps Communications Management Assessments Audits Management Support Local / National Coverage

Collaboration Database Post Sales Communication Field Staff Level 1 Network Staff Compliance Includes Asset Microsoft Oracle Repair / Support CRM / Hosted Augmentation Response within Augmentation Audits Management Migrations Agreements Applications One Minute

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 19 DEDICATED ACCOUNT MANAGER VIP BUSINESS ACCOUNT VIP BUSINESS WITH YOU EVERY STEP ACCOUNT OF THE WAY Your Custom Internet Portal for Ultimate Access

Welcome to your  Seamless, easy, and secure access to At the earliest stages of planning to long after the best products for your organization

a sale is complete, your dedicated Account TigerDirect VIP Business  Volume savings and special promotions Manager will work with you to understand your Account. 24/7 access to all exclusive to VIP Business Accounts business challenges, needs, and goals. With your account information  Access to your personal line of credit with TigerDirect Business access to over 400,000 leading IT products and with the level of service you  View order status, tracking numbers, services, TigerDirect Business will help you meet deserve and expect. invoices and quotes your business objectives and maximize your  Conveniently track assets and generate detailed purchase reports technological investments. Our pledge is to be  Customized options for payment, there every step of the way to help you find the shipping, and more

right IT for the right price, ensuring you make the  Constant online access to your best decisions for your operational needs. dedicated Account Manager

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 21 LEADING IT PRODUCTS & SOLUTIONS

PRODUCTS TigerDirect Business is your source for all of your SERVICES & IT needs. Our best-in-class VIP Business Account + provides you access to over 400,000 products, services, 400K SOLUTIONS and solutions from leading technology providers.

Acer Brother International F5 Networks Logitech RedHat Symantec Acronis C2G Fortinet Micron family Ricoh Corporate Toshiba Adobe CA Technologies Google Microsoft RingCentral Trend Micro Inc. AirWatch by VMware Carbonite Honeywell Mobile Iron RSA Security Tripp Lite AMD Cisco HP NEC Rubbermaid Healthcare Veeam APC Cisco Meraki IBM NetApp Ruckus ViewSonic Aruba Networks Citrix Systems InFocus Netgear Samsung VMware ASUS CommVault Intel Oracle SanDisk WatchGuard AutoDesk Dell Intel Security Palo Alto Networks SAP WebSense Avaya EMC Corporation Kaspersky Panasonic Seagate Western Digital Axcient Epson Kingston Planar Shoretel Xerox Barracuda Networks Ergotron LANDesk Plantronics SonicWALL Zebra Technologies Belkin ESET Lenovo PNY Sophos And more… Brocade EVGA LG Polycom Swann

EMAIL [email protected] CALL 888.222.8300 VISIT WWW.TIGERDIRECT.COM/WHYTDB 23 7795 WEST FLAGLER ST., SUITE 35, MIAMI, FL 33144 | 888.222.8300