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In Service for Norway Action Plan In Service for Norway The Governement’s plan of action to care for personnel before, during and after serving abroad CONTENTS FOREWORD 4 INTRODUCTION 6 Background 7 Primary objectives 7 Areas covered by the action plan 8 THE NORWEGIAN ARMED FORCES' VETERANS 10 THE FOREIGN SERVICE 42 THE JUSTICE SECTOR 48 COOPERATION AND FOLLOW-UP 54 Cooperation during operations 55 The role of the Norwegian Labour and Welfare Administration 58 The role of the Norwegian Public Service Pension Fund 60 The role of the health service 62 The role of Bufetat 64 Pilot project 65 Training 67 OVERVIEW OF THE INITIATIVES 70 IMPLEMENTATION AND FOLLOW-UP 82 4 FOREWORD On behalf of the Government, we would like to thank both those who have been, and those who are going, abroad in the service of Norway 5 Norway believes it should assume responsibilities beyond its Some may suffer either physical or psychological injuries due own national interests. We pursue an active foreign policy to their service. In the worst case scenario, such service can aimed at promoting peace, conflict resolution, humanitarian result in a loss of life. We have a clear and distinct responsi- work and a more just world. This is also expressed through bility to look after injured personnel, regardless of the kind the efforts of Norwegian men and women in international of injury and when it becomes apparent. This responsibility operations in many different countries and areas of conflict. spans a number of sectors and actors. Work on reducing The contributions made by Norwegian personnel are vital the risk of injuries must be continued, and the injured and with regard to addressing our foreign and security policy their families must receive the follow-up they need. The interests and obligations. Government now intends to reinforce this effort. Norwegians have often served in demanding, dangerous The 'In Service for Norway' action plan is intended to ensure situations. They should receive the recognition they deserve a high degree of recognition and that personnel are properly for the job they have done. Therefore, on behalf of the looked after before, during and after serving. We want to Government, we would like to thank both those who have clearly recognise the contributions of Norwegian men and been, and those who are going, abroad in the service women, independent of any public debate about the actual of Norway. mission. This plan is a follow-up to Report No. 34 (2008-2009) to the Norwegian parliament: 'From Conscript to Veteran'. The vast majority return with valuable knowledge about countries, conflicts, situations and cultures, and unique The action plan contains initiatives that will be implemented personal experiences from their service. Norwegians who between 2011 and 2013. Many of them will last for well beyond have served abroad thus represent an important resource this period and therefore provide a basis for good continuity for Norwegian society and employers. in future work. Grete Faremo Jonas Gahr Støre Knut Storberget Anne-Grete Strøm-Erichsen Hanne Inger Bjurstrøm Audun Lysbakken 6 INTRODUCTION This action plan is intended to reinforce society's recognition and care for personnel who serve in international operations. As far as the foreign service and justice sectors are concerned, the plan also includes other personnel who serve abroad on behalf of the Norwegian state I know that you return home with valuable and positive experiences, as well as knowledge few people possess Grete Faremo 7 Background The Government's 'In Service for Norway' action plan is Ministry of Health and Care Services (MHCS), the Ministry a follow-up to Report No. 34 (2008–2009) to the Norwegian of Labour (ML) and the Ministry of Children, Equality and parliament: "From Conscript to Veteran". Concerning the case Social Inclusion (MCESI), hereafter called the Interministerial of personnel before, during and after participation in foreign Working Group. The initiatives listed in this plan were partly operations (hereafter referred to as the 'Veterans Report'). The derived at as a result of this collaboration, and partly through plan follows up the ambitions presented in the report concerning a collaboration between the MOD, the Norwegian Armed further strengthening and developing the care provided to Forces, and veterans and employee organisations. personnel and their families. The Government would especially like to thank the veterans The action plan covers personnel who serve in international and employee organisations for their contributions to the operations. As far as the foreign service and justice sectors action plan. are concerned, the plan also includes other personnel who serve abroad on behalf of the Norwegian state. Meanwhile, PRIMARY OBJECTIVES the plan will contribute to a general improvement in The objective of the action plan is to improve society's competence that will also benefit other groups. recognition of, and provision of care for, the personnel covered by the action plan. They do an important job for Norway, often The plan encompasses, but is not restricted to, the 23 focus in dangerous conditions. areas in the Veterans Report. Initiatives have been implemented continuously during the work on the action plan, and the plan Those deployed abroad are first and foremost an important describes both initiatives that have already been implemented resource for society because of the unique experiences they and future initiatives, most of which will have consequences have gained and the increased competence they have beyond the period the action plan covers. acquired. Most return home stronger, but those who might need follow-up after serving should be met by a competent In Service for Norway was produced through an inter­­- system that is as coordinated and seamless as possible. disciplinary collaboration between the ministries involved: The families have to be looked after. This is a shared social the Ministry of Defence (MOD), the Ministry of Justice and responsibility that requires shared obligations and cooperation the Police (MOJ), the Ministry of Foreign Affairs (MFA), the across social sectors. Introduction /// In Service for Norway 8 The Interministerial Working Group will remain in place to The action plan lays the groundwork for a greater focus on ensure the action plan is implemented, evaluated and developed research and surveys of personnel in international operations. further. Together with a focus on international cooperation and infor- mation sharing, this will provide a basis for further initiatives AREAS COVERED BY THE ACTION PLAN in the future. The personnel should feel that society appreciates and recognises the job they have done. There will always be a The plan contains initiatives which will result in greater level of risk associated with such service. A risk of contracting transparency surrounding Norwegian participation in interna- diseases, being wounded in combat, injured physically or tional operations, without this being at the expense of the psychologically, or, in the worst case scenario, of being killed. security of the operation and personnel. The objective is to improve the understanding and recognition of the contributions The action plan contains initiatives intended to both reduce the Norwegian men and women are making abroad, independent risk of injuries in general and help ensure that psychological of any debate about the mission as such. injuries are caught and recognised so that treatment can be started as soon as possible. The treatment and any rehabilitation One of the action plan's overarching principles is that injured of injured personnel should, insofar as it is possible, result in personnel shall be followed up by society's ordinary health and recovery and a return to working life, or alternatively to as care services and social functions. This will make great normal a life as possible. demands of these services in relation to their flexibility, advice, counselling, and, not least, training. The action plan contains The initiatives are intended to ensure better follow-up and a number of initiatives intended to help ensure these demands information for families and next of kin. This includes offers of can be met. support and help with family challenges before, during and after serving. The initiatives include relationship enrichment Norway has good health and care services, and a good welfare measures, information about and preparation for relationship- system. Nonetheless, more knowledge about the individual related challenges, and help with re-establishing family life and veteran's particular situation is needed, and coordination of the managing the particular challenges associated with problems existing provision could be improved. If someone is injured in such as combat injuries and trauma. Such follow-up is particu- the service of Norway, they should feel sure that they will be larly important for the families of personnel who are injured or looked after, both medically and financially, and that they will killed. be offered follow-up with regard to work or education tailored In Service for Norway /// Introduction 9 to their situation. Society is responsible for this follow-up, and done on developing the action plan, the Government has this responsibility lasts a lifetime. established an intersectoral pilot project aimed at helping the Armed Forces' veterans in two local authorities which are The support system must be coordinated better to achieve the home to a high number of service personnel. The results of aforementioned objective. This coordination covers both the this pilot project will have a transfer value for the other sectors sectors that deploy personnel, typically the defence sector, that deploy personnel into conflict areas. justice sector and foreign service, and the sectors providing the services, primarily the health service, the Norwegian The initiatives in the action plan are based on the 23 focus Labour and Welfare Administration (NAV), the Norwegian areas in the Veterans Report, but are divided up by topic. The Public Service Pension Fund, and Bufetat.
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