Precautions Against What - the Availability Heuristic and Cross- Cultural Risk Perception Meador Lecture Series 2004-2005: Risk and the Law
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The Availability Heuristic
CHAPTER 11 THE AVAILABILITY HEURISTIC According to Amos Tversky and Daniel Kahneman (1974, p. 1127), the availability heuristic is a rule of thumb in which decision makers "assess the frequency of a class or the probability of an event by the ease with which instances or occurrences can be brought to mind." Usually this heuristic works quite well; all things being equal, common events are easier to remember or imagine than are uncommon events. By rely ing on availability to estimate frequency and probability, decision mak ers are able to simplify what might otherwise be very difficult judg ments. As with any heuristic, however, there are cases in which the general rule of thumb breaks down and leads to systematic biases. Some events are more available than others not because they tend to occur frequently or with high probability, but because they are inherently easier to think about, because they have taken place recently, because they are highly emotional, and so forth. This chapter examines three general questions: (1) What are instances in which the availability heuristic leads to biased judgments? (2) Do decision makers perceive an event as more likely after they have imagined it happening? (3) How is vivid information dif ferent from other information? AVAILABILITY GOES AWRY Which is a more likely cause of death in the United States-being killed by falling airplane parts or by a shark? Most people rate shark attacks as more probable than death from falling airplane parts (see Item #7 of the Reader Survey for your answer). Shark attacks certainly receive more publicity than do deaths from falling airplane parts, and they are far easier to imagine (thanks in part to movies such as Jaws). -
Nudge Theory
Nudge Theory http://www.businessballs.com/nudge-theory.htm Nudge theory is a flexible and modern concept for: • understanding of how people think, make decisions, and behave, • helping people improve their thinking and decisions, • managing change of all sorts, and • identifying and modifying existing unhelpful influences on people. Nudge theory was named and popularized by the 2008 book, 'Nudge: Improving Decisions About Health, Wealth, and Happiness', written by American academics Richard H Thaler and Cass R Sunstein. The book is based strongly on the Nobel prize- winning work of the Israeli-American psychologists Daniel Kahneman and Amos Tversky. This article: • reviews and explains Thaler and Sunstein's 'Nudge' concept, especially 'heuristics' (tendencies for humans to think and decide instinctively and often mistakenly) • relates 'Nudge' methods to other theories and models, and to Kahneman and Tversky's work • defines and describes additional methods of 'nudging' people and groups • extends the appreciation and application of 'Nudge' methodology to broader change- management, motivation, leadership, coaching, counselling, parenting, etc • offers 'Nudge' methods and related concepts as a 'Nudge' theory 'toolkit' so that the concept can be taught and applied in a wide range of situations involving relationships with people, and enabling people to improve their thinking and decision- making • and offers a glossary of Nudge theory and related terms 'Nudge' theory was proposed originally in US 'behavioral economics', but it can be adapted and applied much more widely for enabling and encouraging change in people, groups, or yourself. Nudge theory can also be used to explore, understand, and explain existing influences on how people behave, especially influences which are unhelpful, with a view to removing or altering them. -
CHALK TALK Thinking About Thinking: Medical Decision Making Under the Microscope Christiana Iyasere, MD, and Douglas Wright, MD, Phd
SGIM FORUM 2011; 34(11) CHALK TALK Thinking about Thinking: Medical Decision Making Under the Microscope Christiana Iyasere, MD, and Douglas Wright, MD, PhD Drs. Iyasere and Wright are faculty in the Inpatient Clinician Educator Service of the Department of Medicine at Massachusetts General Hospital in Boson, MA. ase: A 36-year-old African-Ameri- athletic—he graduated from college than 10 seconds and says “20,160” C can woman, healthy except for with a degree in physics and has before moving breezily along with treated hypothyroidism, visits you in completed several triathlons. Neil is a her coffee. Having Katrina’s input, are clinic complaining of six months of fa- veteran of the US Navy, where he you tempted to change your answer tigue and progressive shortness of served as fleet naval aviator and land- to questions 3a and 3b? Go ahead, breath with exertion. You thoroughly ing signal officer. Is Neil more likely to admit it. Aren’t you now more confi- interview and examine the patient. be: a) a librarian or b) an astronaut? dent that the correct answer is that Physical examination reveals conjunc- Question 2: Jot down a list of the product is closest to 20,000? tival pallor and dullness to percussion English words that begin with the let- Question 5: You have known one third of the way up both lung ter “r” (e.g. rooster). Next, jot down your medical school roommate Jus- fields. Something tells you to ask her a list of words that have an r in the tice for four years. -
Mitigating Cognitive Bias and Design Distortion
RSD2 Relating Systems Thinking and Design 2013 Working Paper. www.systemic-design.net Interliminal Design: Mitigating Cognitive Bias and Design Distortion 1 2 3 Andrew McCollough, PhD , DeAunne Denmark, MD, PhD , and Don Harker, MS “Design is an inquiry for action” - Harold Nelson, PhD Liminal: from the Latin word līmen, a threshold “Our values and biases are expressions of who we are. It isn’t so much that our prior commitments disable our ability to reason; it is that we need to appreciate that reasoning takes place, for the most part, in settings in which we are not neutral bystanders.” - Alva Noe In this globally interconnected and information-rich society, complexity and uncertainty are escalating at an unprecedented pace. Our most pressing problems are now considered wicked, or even super wicked, in that they commonly have incomplete, continuously changing, intricately interdependent yet contradictory requirements, urgent or emergency status, no central authority, and are often caused by the same entities charged with solving them (Rittel & Webber, 1973). Perhaps similar to philosopher Karl Jaspers’ Axial Age where ‘man asked radical questions’ and the ‘unquestioned grasp on life was loosened,’ communities of all kinds now face crises of “in-between”; necessary and large-scale dismantling of previous structures, institutions, and world-views has begun, but has yet to be replaced. Such intense periods of destruction and reconstruction, or liminality, eliminate boundary lines, reverse or dissolve social hierarchies, disrupt cultural continuity, and cast penetrating onto future outcomes. Originating in human ritual, liminal stages occur mid-transition, where initiates literally "stand at the threshold" between outmoded constructs of identity or community, and entirely new ways of being. -
Cognitive Biases Potentially Affecting Judgment of Global Risks Forthcoming in Global Catastrophic Risks, Eds
Cognitive biases potentially affecting judgment of global risks Forthcoming in Global Catastrophic Risks, eds. Nick Bostrom and Milan Cirkovic Draft of August 31, 2006. Eliezer Yudkowsky ([email protected]) Singularity Institute for Artificial Intelligence Palo Alto, CA Introduction1 All else being equal, not many people would prefer to destroy the world. Even faceless corporations, meddling governments, reckless scientists, and other agents of doom, require a world in which to achieve their goals of profit, order, tenure, or other villainies. If our extinction proceeds slowly enough to allow a moment of horrified realization, the doers of the deed will likely be quite taken aback on realizing that they have actually destroyed the world. Therefore I suggest that if the Earth is destroyed, it will probably be by mistake. The systematic experimental study of reproducible errors of human reasoning, and what these errors reveal about underlying mental processes, is known as the heuristics and biases program in cognitive psychology. This program has made discoveries highly relevant to assessors of global catastrophic risks. Suppose you're worried about the risk of Substance P, an explosive of planet-wrecking potency which will detonate if exposed to a strong radio signal. Luckily there's a famous expert who discovered Substance P, spent the last thirty years working with it, and knows it better than anyone else in the world. You call up the expert and ask how strong the radio signal has to be. The expert replies that the critical threshold is probably around 4,000 terawatts. "Probably?" you query. "Can you give me a 98% confidence interval?" "Sure," replies the expert. -
Running Head: PSYCHOLOGY of RISK MANAGEMENT 1 The
Running head: PSYCHOLOGY OF RISK MANAGEMENT 1 The Psychology of Risk Management Gaëlle Villejoubert and Frédéric Vallée-Tourangeau Kingston University Author Note Gaëlle Villejoubert, Frédéric Vallée-Tourangeau, School of Social Science, Kingston University, London. This is an Accepted Manuscript of a chapter published by Risk Books in Böcker, K. (Ed.), Rethinking Risk Measurement and Reporting: Uncertainty, Bayesian Analysis and Expert Judgement (Vol. I, pp. 405-435) on 8 November 2010, available online: https://riskbooks.com/rethinking-risk-measurement-and-reporting-volume-i-2. This manuscript may not exactly replicate the final version published in the book. It is not the copy of the record. Correspondence concerning this chapter should be addressed to Dr Gaëlle Villejoubert, School of Social Science, Kingston University, Penrhyn Road, Kingston upon Thames, KT1 2EE, UNITED KINGDOM. Email: [email protected]., fax: +44 (0)208 417 2388 Running head: PSYCHOLOGY OF RISK MANAGEMENT 2 The Psychology of Risk Management Risk lies at the heart of the most common banking decisions. Large banks have retail, commercial, and investment banking operations. The nature and magnitude of the risks, and potential returns, vary considerably across these different operations. A general characterisation of risk involves two dimensions: the extent of harm caused by an adverse outcome (e.g., a bank run, a large commercial client declaring bankruptcy, significant fluctuations in the availability of credit) and the likelihood that this adverse outcome will occur (Breakwell, 2007). For the past two decades, major investment firms have managed those risks by using complex mathematical models for measuring risk in various portfolios. Those models were used to quantify risk positions, often in the form of a Value-at-Risk (VaR), which corresponds to the maximum potential loss that could be expected with a 99% or 95% probability. -
Heuristics & Biases Simplified
University of Pennsylvania ScholarlyCommons Master of Behavioral and Decision Sciences Capstones Behavioral and Decision Sciences Program 8-9-2019 Heuristics & Biases Simplified: Easy ot Understand One-Pagers that Use Plain Language & Examples to Simplify Human Judgement and Decision-Making Concepts Brittany Gullone University of Pennsylvania Follow this and additional works at: https://repository.upenn.edu/mbds Part of the Social and Behavioral Sciences Commons Gullone, Brittany, "Heuristics & Biases Simplified: Easy to Understand One-Pagers that Use Plain Language & Examples to Simplify Human Judgement and Decision-Making Concepts" (2019). Master of Behavioral and Decision Sciences Capstones. 7. https://repository.upenn.edu/mbds/7 The final capstone research project for the Master of Behavioral and Decision Sciences is an independent study experience. The paper is expected to: • Present a position that is unique, original and directly applies to the student's experience; • Use primary sources or apply to a primary organization/agency; • Conform to the style and format of excellent academic writing; • Analyze empirical research data that is collected by the student or that has already been collected; and • Allow the student to demonstrate the competencies gained in the master’s program. This paper is posted at ScholarlyCommons. https://repository.upenn.edu/mbds/7 For more information, please contact [email protected]. Heuristics & Biases Simplified: Easy ot Understand One-Pagers that Use Plain Language & Examples to Simplify Human Judgement and Decision-Making Concepts Abstract Behavioral Science is a new and quickly growing field of study that has found ways of capturing readers’ attention across a variety of industries. The popularity of this field has led to a wealth of terms, concepts, and materials that describe human behavior and decision making. -
Perception, Heuristics, Cognitive Bias and the Psychology of Safety
Perception, Heuristics, Cognitive Bias and the Psychology of Safety Helping People and Organisations Mature in Safety Development 2009 human dymensions Prepared by: Dr Robert Long Director Human Dymensions 10 Jens Place Kambah ACT 2902 Contact: Mobile: 0424-547 115 Email: [email protected] ABN: 34 123 347 080 human Perception, Heuristics, Cognitive Bias and the Psychology of Safety dymensions Introduction Managing safety is mostly dependent on judgment, perceptions and decision making. Whilst it is good and necessary to have legislation, standards and regulations in place, it is what humans decide to do with those regulations that determines whether they will be effective. Regulations of themselves do not make a safe workplace, it is when people comply with those regulations that their effectiveness is experienced. Similarly, education and training in themselves do not create safe behaviour, knowledge and information in themselves do not necessitate effective risk management. It is also good to have safety management systems in place but we need to understand that human interac- tions with regulations, knowledge and systems is just as important as the systems themselves. This paper explores the human aspect of risk and safety management and discusses key issues in understanding the psychological and cultural dimensions of safety management. How we make decisions, what we base our decisions on and, our behaviour, are all uniquely linked and interdependent. There is a view in safety and risk management which espouse that humans are the sum of their behaviours, this is the approach of Behaviour-Based Safety (BBS). There is another view which argues that human behaviour is evidence of thinking (cognition) and that behaviour is determined by right thinking, this is the approach of Cognitive Behavioural Theory (CBT). -
A Disinformation-Misinformation Ecology: the Case of Trump Thomas J
Chapter A Disinformation-Misinformation Ecology: The Case of Trump Thomas J. Froehlich Abstract This paper lays out many of the factors that make disinformation or misinformation campaigns of Trump successful. By all rational standards, he is unfit for office, a compulsive liar, incompetent, arrogant, ignorant, mean, petty, and narcissistic. Yet his approval rating tends to remain at 40%. Why do rational assessments of his presidency fail to have any traction? This paper looks at the con- flation of knowledge and beliefs in partisan minds, how beliefs lead to self-decep- tion and social self-deception and how they reinforce one another. It then looks at psychological factors, conscious and unconscious, that predispose partisans to pursue partisan sources of information and reject non-partisan sources. It then explains how these factors sustain the variety and motivations of Trump supporters’ commitment to Trump. The role of cognitive authorities like Fox News and right-wing social media sites are examined to show how the power of these media sources escalates and reinforces partisan views and the rejection of other cognitive authorities. These cognitive authorities also use emotional triggers to inflame Trump supporters, keeping them addicted by feeding their anger, resentment, or self-righteousness. The paper concludes by discussing the dynamics of the Trump disinformation- misinformation ecology, creating an Age of Inflamed Grievances. Keywords: Trumpism, disinformation, cognitive authority, Fox News, social media, propaganda, inflamed grievances, psychology of disinformation, Donald Trump, media, self-deception, social self-deception 1. Introduction This paper investigates how disinformation-misinformation campaigns, particularly in the political arena, succeed and why they are so hard to challenge, defeat, or deflect. -
Wishful Thinking About the Future: Does Desire Impact Optimism? Zlatan Krizan1* and Paul D
Social and Personality Psychology Compass 3/3 (2009): 227–243, 10.1111/j.1751-9004.2009.00169.x WishfulBlackwellOxford,SPCOSocial1751-9004©Journal16910.1111/j.1751-9004.2009.00169.xMarch0227???243???Original 2009 and2009 Thinking UKTheCompilationArticle Publishing Personality Authors ©Ltd Psychology2009 Blackwell Compass Publishing Ltd. Wishful Thinking about the Future: Does Desire Impact Optimism? Zlatan Krizan1* and Paul D. Windschitl2 1 Iowa State University 2 University of Iowa Abstract The notion that desire for an outcome inflates optimism about that outcome has been dubbed the desirability bias or wishful thinking. In this paper, we discuss the importance of distinguishing wishful thinking from the more general concept of motivated reasoning, and we explain why documenting overoptimism or correla- tions between preferences and optimism is not sufficient to infer a desirability bias. Then, we discuss results from a review and meta-analysis of the experimental litera- ture on wishful thinking. These findings, in conjunction with more recent work, not only highlight important moderators and mediators of the desirability bias but also point out limitations of the empirical research on the bias. These results also reveal an important difference between how likelihood judgments and discrete outcome predictions respond to desirability of outcomes. We conclude by presenting avenues for future research useful for understanding wishful thinking’s manifesta- tion in everyday environments and its integration with related phenomena. —A soon-to-be bride and groom who hope the weather will cooperate on their wedding day. —An Illinois grade-schooler who thinks it would be ‘pretty cool’ if Chicago was indeed selected as the host city for the 2016 Olympics. -
The Perception of Risk
University of Chicago Law School Chicago Unbound Journal Articles Faculty Scholarship 2002 The Perception of Risk Cass R. Sunstein Follow this and additional works at: https://chicagounbound.uchicago.edu/journal_articles Part of the Law Commons Recommended Citation Cass R. Sunstein, "The Perception of Risk," 115 Harvard Law Review 1119 (2002). This Article is brought to you for free and open access by the Faculty Scholarship at Chicago Unbound. It has been accepted for inclusion in Journal Articles by an authorized administrator of Chicago Unbound. For more information, please contact [email protected]. BOOK REVIEW THE LAWS OF FEAR THE PERCEPTION OF RISK. By Paul SIovic. 2oo0. London: Earthscan Publications Ltd. Pp. xxxvii, 473. £19.95. Reviewed by Cass R. Sunstein" "The nation is quickly buying up stocks of gas masks, shelves are being stripped of antibiotics,and bottled water may not be far behind. Many travelers have canceled trips by air and taken trains or cars instead, even across the country. New Yorkers fearfid of an attack on the subways insist on riding in cars on traffic-choked streets. Doctors in Boston report that patients with minor ailments like colds and sore throats have been calling out of fear that they may have been sickened by a toxic chemical or lethal germ introduced by terrorists. Meanwhile, business at McDonald's and Haagen-Dazs is thriving. What does this say about how people respond to potential threats to their health and lives?"1 "With the deaths of two people from shark attacks over the Labor Day weekend, the summerlong fascination with these fear-inducing creatures of the deep has turned into a near obsession as Americans wonder whether the oceans are safe for recreation and sport. -
Cognitive Risk Perception System for Obstacle Avoidance in Outdoor Muav Missions
Cognitive risk perception system for obstacle avoidance in outdoor mUAV missions David Sanz Escuela Tecnica Superior de Ingenieros Industriales Universidad Politecnica de Madrid A thesis submitted for the degree of PhD in Automation and Robotics PhilosophiæDoctor (PhD) in Automation and Robotics. June, 2015 1. Reviewer: Dr. Ahmad Aamir 2. Reviewer: Dr. Oscar Reinoso 3. Reviewer: Dr. Angela´ Ribeiro 4. Reviewer:Dr. Claudio Rossi 5. Reviewer: Dr. David Travieso 6. Reserve reviewer: Dr. Ram´onBarber 7. Reserve reviewer: Dr. Gonzalo Pajares 8. International reviewer: Dr. Pablo Fernandez-Alcantarilla 9. International reviewer: Dr. Francisco Costela Day of the defense: Signature from head of PhD committee: ii Abstract Robotics has undergone a great revolution in the last decades. Nowadays this technology is able to perform really complex tasks with a high degree of accuracy and speed, however this is only true in precisely defined situations with fully controlled variables. Since the real world is dynamic, changing and unstructured, flexible and non context-dependent systems are required. The ability to understand situations, acknowledge changes and balance reactions is required by robots to successfully interact with their surroundings in a fully autonomous fashion. In fact, it is those very processes that define human interactions with the envi- ronment. Social relationships, driving or risk/incertitude management... in all these activities and systems, context understanding and adaptability are what allow human beings to survive: contrarily to the traditional robotics, people do not evaluate obstacles according to their position but according to the potential risk their presence imply. In this sense, human perception looks for information which goes beyond location, speed and dynamics (the usual data used in traditional obstacle avoidance systems).