The Role of Cooperative Government and Intergovernmental Relations in Promoting Effective Service Delivery
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THE ROLE OF COOPERATIVE GOVERNMENT AND INTERGOVERNMENTAL RELATIONS IN PROMOTING EFFECTIVE SERVICE DELIVERY. A CASE STUDY OF THE AMATHOLE DISTRICT MUNICIPALITY BY MAXWELL HAUROVI (200706147) A DISSERTATION SUBMITTED IN FULFILMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ADMINISTRATION (PUBLIC ADMINISTRATION) IN THE FACULTY OF MANAGEMENT AND COMMERCE AT THE UNIVERSITY OF FORT HARE SUPERVISOR: PROF. E.O.C. IJEOMA NOVEMBER 2012 DECLARATION I, Maxwell Haurovi, student number 200706147, do hereby declare that this dissertation entitled, “The Role Cooperative Government and Intergovernmental Relations in promoting effective Service Delivery: A case of the Amathole District Municipality” submitted at the University of Fort Hare for the Master of Administration (Public Administration) degree has never been previously submitted by me for a degree at this or any other university, that this is my own work in design and execution and that all material contained therein has been duly acknowledged. Signature Date ............................................. ......../......./........... Copyright © Maxwell Haurovi-University of Fort Hare, 2012 All Rights Reserved i DEDICATION To my late sister Virginia Haurovi, who sadly departed this poignant world a few months before the completion of this dissertation. May her loving soul rest in eternal amity. ii ACKNOWLEDGEMENTS This dissertation would have been a futile exercise, if it wasn’t because of the aid, guidance and supervision of, supremus totus, The Omnipotent Lord of the Universe, God the Almighty-The Creator of All and Everything. And the steadfast contribution of the following people, to whom I feel beholden, is worth mentioning. Professor E.O.C. Ijeoma- my supervisor; for his supervision and mentorship throughout the study. My sincere gratitude goes to him for audaciously guiding me throughout till the ultimate end. Without his support, this voyage might have been fruitless. I admit my gratefulness, to my colleague; Mr. David Bote for his valuable support with the technicalities and logistics cutting across the academic and socio-economic spectrum of my life. Asante Mzee Bote. Mrs. Sostina Chakanaka Haurovi- my mom; and my entire kinship- the Haurovi family, to whom I feel indebted and grateful for their steadfast credence and belief in me, without them I would be itinerant. Colleagues, officials and individuals who chose to partake in the study, either directly or indirectly-I appreciate the priceless cooperation and support they rendered to me during this academic endeavour. iii LIST OF ACRONYMS AND ABBREVIATIONS ADM Amathole District Municipality ANC African National Congress DCD Department of Constitutional Development DFA Development Facilitation Act DHF District Health Forum DIMAFO District Mayors’ Forum DLGTA Department of Local Government and Traditional Affairs DPLG Department of Provincial and Local Government ECDC Eastern Cape Development Corporation EPWP Expanded Public Works Programme FFC Finance and Fiscal Commission FOSAD Forum of South Africa Directors General GWMES Government Wide Monitoring and Evaluation System HDI Historically Disadvantaged Individual IDP Integrated Development Plan IGFRA Intergovernmental Relations Framework Act IGR Intergovernmental Relations LED Local Economic Development LGTA Local Government Transition Act M & E Monitoring and Evaluation MEC Member of Executive Council MIDP Municipal Integrated Development Planning iv MIG Municipal Income Grant MinMEC Minister and Member of Executive Council MSP Municipal Service Partnership MTEF Medium Term Expenditure Framework NCOP National Council of Provinces NEDA Nkonkobe Economic Development Agency NGO Non-Governmental Organisation NPC National Planning Commission NSDS National Spatial Development Strategy PCC President’s Coordination Council PCF Premier’s Coordinating Forum PGDP Provincial Growth and Development Plan RDP Reconstruction and Development Programme RSA Republic of South Africa SALGA South African Local Government Association SDI Spatial Development Initiative SPSS Statistical Package of Social Sciences UNO United Nations Organisation ZAR South African Rand v LIST OF FIGURES Figure 3.1: Map of the Amathole District Municipality……………………………………116 Figure 4.1: Response rates on data collection instruments…………………………..…141 Figure 4.2: Distribution according to gender…………………………………………..…..143 Figure 4.3: Distribution according to age group…………………………………………..144 Figure 4.4: Distribution according to ethnic group………………………………………..146 Figure 4.5: Distribution according to marital status……………………………………….147 Figure 4.6: Distribution according to highest educational qualifications……….…….…149 Figure 4.7: Distribution according to monthly income……………………………………….…….150 Figure 4.8: Distribution according to cooperative local municipalities…………….……152 Figure 4.9: Distribution according to the functionality of IGR ………………………….154 Figure 4.10: Distribution according to cooperation across the ADM……………………155 Figure 4.11: Distribution according to the fostering of cooperative government………157 Figure 4.12: Distribution according to stakeholders deriving maximum benefit….…...158 Figure 4.13: Distribution according to urgency of matters related to IGR……………...160 Figure 4.14: Distribution on the services rendered by the municipality………………...162 vi LIST OF TABLES Table 2.1: Milestones in the evolution of the IGR system in South Africa…………..… 34 Table 3.1: Differences between research design and research methodology………...100 Table 3.2: Details of the study sample…………………………………………………..…121 vii LIST OF ANNEXURES Annexure A: Permission Seeking Letter to the Amathole District Municipality………. 214 Annexure B: Authorisation Letter from the Amathole District Municipality……….…… 215 Annexure C: Research Questionnaires………………………..……..…….……………. 216 Annexure D: Interview Guides………………………………...…………………..………. 240 viii TABLE OF CONTENTS DECLARATION .......................................................................................................................... i DEDICATION .............................................................................................................................. ii ACKNOWLEDGEMENTS .......................................................................................................... iii LIST OF ACRONYMS AND ABBREVIATIONS .......................................................................... iv LIST OF FIGURES .................................................................................................................... vi LIST OF TABLES ...................................................................................................................... vii LIST OF ANNEXURES ............................................................................................................ viii TABLE OF CONTENTS ............................................................................................................. ix ABSTRACT .............................................................................................................................. xiv KEY WORDS ........................................................................................................................... xvi CHAPTER ONE: INTRODUCTION AND BACKGROUND OF THE STUDY ............................. 1 1.0 INTRODUCTION .............................................................................................................. 1 1.1 BACKGROUND OF THE STUDY ..................................................................................... 4 1.2 RATIONALE AND MOTIVATION FOR THE RESEARCH ................................................. 9 1.3 STATEMENT OF THE PROBLEM...................................................................................10 1.4 RESEARCH QUESTIONS ...............................................................................................11 1.5 RESEARCH OBJECTIVES..............................................................................................12 1.6 SIGNIFICANCE OF THE STUDY ....................................................................................12 1.7 LIMITATIONS OF THE STUDY .......................................................................................13 1.8 DELIMITATION OF THE STUDY ....................................................................................14 1.9 CLARIFICATION OF KEY CONCEPTS AND TERMS .....................................................14 1.9.1 Public administration .................................................................................................15 1.9.2 Intergovernmental relations .......................................................................................18 1.9.3 Cooperative government ...........................................................................................19 1.9.4 Local Government .....................................................................................................21 1.9.5 Developmental local government ..............................................................................21 1.9.6 Service Delivery ........................................................................................................22 1.10 PRELIMINARY FRAMEWORK FOR THE STUDY ........................................................22 1.11 CONCLUDING REMARKS ............................................................................................24 CHAPTER TWO: LITERATURE REVIEW ................................................................................25 2.0 INTRODUCTION