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Maternal and Child General Bass Coast Health Locations Health - Centre Hours Cowes 03 5951 2100 14 Warley Ave Vic. 3922 Bass Coast Health and Locations Corinella 03 5671 9200 48 Smythe St Vic. 3984 Grantville 03 5671 3500 Cnr Bass Hwy & Pier Rd Vic. 3984 Phone: 03 5671 3500 Inverloch 03 5671 3343 14 Reilly St Vic. 3996 Maternal and Child Cnr Watt & Billson St San Remo 03 5671 9200 1 Back Beach Rd Vic. 3925 Wonthaggi 03 5671 3333 235 Graham St Vic. 3995 (Hospital) Mon, Tue, Wed, Thursday Appointments/Home visits Health Service Wonthaggi 03 5671 3500 Cnr Watt & Billson St Vic. 3995

Inverloch Phone: 03 56 71 3500 If you need an interpreter, please call the Translating Community Hub and Interpreting Service (TIS National) on 131 450 and ask them to telephone Bass Coast Health on 16 A’Beckett St 03 5671 3333.

Wednesday & Friday By appointment Feedback Feedback forms, our fees policy and donation form can be found Cowes Phone: 03 5951 2100 on our website www.basscoasthealth.org.au. Funding Recognition Early Learning Centre Many of Bass Coast Health programs are supported by funding 161 Settlement Rd from the Commonwealth and State Government.

Monday, Tuesday, Friday By appointment Aboriginal Acknowledgement Bass Coast Health acknowledges Aboriginal people as the traditional custodians of the land on which

we operate. We commit to working respectfully to Grantville Phone: 03 5951 2100 honour their ongoing cultural and spiritual connections to this country . Transaction Centre Helpful Emergency Contact Information Cnr Bass Hwy & Pier Rd Emergency Services 000 Thursday Appointments/Home visits GP Help Line 1800 022 222 Nurse on-call 1300 606 024 San Remo Phone: 03 5951 2100 Lifeline 13 11 14 Beyond Blue 1300 224 636 Community Centre

23 Back Beach Road

Wednesday By appointment

Privacy & Confidentiality Confidentiality of your personal information is respected at all times. Your information is handled in accordance with the Health Records Act 2001. Bass Coast Health t 03 5671 3333 f 03 5671 3300 Graham St Wonthaggi Vic. 3995 e [email protected] PO Box 120 Wonthaggi Vic. 3995 w www.basscoasthealth.org.au

BCH, V3 July 2015 DOC-MH-001 What is the Maternal and Key Ages and Stages Enhanced Home Visiting Child Health Service?

• A free service jointly funded by local and state The hospital where your baby was born routinely The Enhanced Home Visiting Nurse Program provides government available to all families. notifies the Maternal and Child Health Service, via extra support to families who may have additional Council, so you can be offered your needs following the birth of a child. • This service provides support and information first Maternal and Child Health Nurse visit. This is the to parents on all aspects of child health and first of ‘10 Key Age and Stage’ assessments that are The local Maternal and Child Health Nurse, and other development for children 0 – 5 years of age. listed in your Health Record. service providers, can refer families to the Enhanced • Maternal and Child Health Nurses are Home Visiting Nurse who will then visit the family in At each of these consultations you can discuss your Registered Nurses with additional qualifications their home. concerns, talk about your parenting experiences and in Midwifery and Maternal and Child Health ways to improve your child’s health, growth and Nursing. development. You can also access the Maternal and Child Health Service at other times by telephone if Useful Contact Numbers What services are offered? needed and the Victorian Government 24 hour Maternal and Child Health service by calling Police/Ambulance 000 13 22 29. • First visit in your home. Nurse on-call (24hr service) 1300 606 024 Information about your baby’s health and • Maternal and Child Health (24hr service) 13 22 29 Regular assessments of your child’s growth and development is recorded in your child’s ‘My Health development. and Development Record’. At particular stages there Bass Coast Health - Wonthaggi Hospital 03 5671 3333 will be more specific assessments including those • Information on immunisation. Poisons Information Line (24hr service) 13 11 26 related to hearing and vision. • New Mothers Group and Parent Education Breastfeeding Helpline 1800 686 268 Groups. The ‘10 Key Ages and Stages’ consultations are PANDA Post Natal Depression Support 1300 726 306 • Information on feeding and nutrition. recommended to review your child’s health, growth Helpline (10:00am-5:00pm, Monday to Friday) and development from birth to 3 ½ years. These • Information on women and family health and Parent Line 13 22 89 include: well being. (8:00am-midnight, 7 days per week) • a home visit and consultations at 2, 4 and Lifeline 13 11 14 • Support for families including Enhanced Home 8 weeks, Visiting Program. Women’s Domestic Violence Crisis Line 1800 018 188 • 4, 8, 12 and 18 months (Toll Free - 24hr service) • Referral to other health professionals and • 2 and 3 ½ years of age for all children and their agencies e.g. hearing and speech. families. Child Protection Crisis Line 13 12 78 (Toll Free - 24hr service) • Providing a developmental assessment for SIDS and Kids (24hr service) 1800 240 400 children 3½ to 4 years before they “I have always had a great experience here. I commence pre-school have never been brushed aside or felt rushed” Ramahyuck District Aboriginal 03 5672 1444 Corporation (Parent receiving our Maternal and Child Health Service) Front Cover artwork created by San Remo Kindergarten children