Digital Public Administration Factsheet 2020 Ukraine
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Digital Public Administration factsheet 2020 Ukraine ISA2 Digital Public Administration Factsheets - Ukraine Table of Contents 1 Country Profile ............................................................................................. 4 2 Digital Public Administration Highlights ........................................................... 9 3 Digital Public Administration Political Communications .....................................11 4 Digital Public Administration Legislation .........................................................16 5 Digital Public Administration Governance .......................................................24 6 Digital Public Administration Infrastructure ...................................................... 3 7 Cross-border Digital Public Administration Services for Citizens and Businesses ..11 2 Digital Public Administration Factsheets - Ukraine Country 1 Profile 3 Digital Public Administration Factsheets - Ukraine 1 Country Profile 1.1 Basic data Population: 41 879 904 (2020) GDP at market prices: UAH 3 974 564* (2019) GDP per inhabitant in PPS (Purchasing Power Standard EU 27=100): N/A GDP growth rate: 3.2% (2019) Inflation rate: 4.1%* (2019) General government gross debt (Percentage of GDP): 50.3%* (2019) General government deficit/surplus (Percentage of GDP): -1.96%* (2019) Area: 603 628 km2 Capital city: Kyiv Official EU language: Ukrainian Currency: UAH Source: UkrStat, * Ukrainian Ministry of Finance (last update: March 2020) 4 Digital Public Administration Factsheets - Ukraine 1.2 Digital Public Administration Indicators At the present moment the Digital Economy and Society Index (DESI) does not collect data for Ukraine. However, the following are some relevant statistics for Ukraine: ▪ Mobile-cellular subscriptions per 100 inhabitants: 127.8*; ▪ Fixed (wired)-broadband subscriptions per 100 inhabitants: 14.4*; ▪ Mobile-broadband subscriptions per 100 inhabitants: 45.2*; ▪ 62.3% of households have a computer*; ▪ 71 % of Ukrainian citizens use the internet**; ▪ 65 % of Ukrainian citizens have internet access at home**. Out of those using the internet***: ▪ 90.9% use the internet every day; ▪ 7.6% use the internet at least once per week; ▪ 1.5% use the internet at least once per month. Source: * ICT statistics on Ukraine (Latest data available: 2018) –ITU; ** Research of Factum Group made on request of Ukrainian Internet Association (2019); *** Ministry of Digital Transformation survey on digital skills and Internet use in Ukraine (2019). 5 Digital Public Administration Factsheets - Ukraine 1.3 Interoperability State of Play In 2017, the European Commission published the European Interoperability Framework (EIF) to give specific guidance on how to set up interoperable digital public services through a set of 47 recommendations. The picture below represents the three pillars of the EIF around which the EIF Monitoring Mechanism was built to evaluate the level of implementation of the EIF within the Member States. It is based on a set of 68 Key Performance Indicators (KPIs) clustered within the three main pillars of the EIF (Principles, Layers and Conceptual model), outlined below. Source: European Interoperability Framework Monitoring Mechanism 2019 For each of the three pillars, a different scoreboard was created to breakdown the results into their main components (i.e. the 12 principles of interoperability, the interoperability layers and the components of the conceptual model). The components are evaluated on a scale from one to four, where one means a lower level of implementation, while 4 means a higher level of implementation. The graph below shows the result of the first EIF Monitoring Mechanism data collection for Ukraine in 2019. It is possible to notice an overall medium performance of the country. The areas of improvements are concentrated within the second scoreboard, particularly the principle of technical interoperability. Not enough data was collected to measure the principle of open data and inclusion and accessibility. EU27 Average Higher performance Middle-upper performance Middle-lower performance Lower performance SECURITY AND PRIVACY EXTERNAL INFORMATION SOURCES AND SERVICES CATALOGUES OPEN DATA No data BASE REGISTRIES INTERNAL INFORMATION SOURCES AND SERVICES SERVICES PROVISION SERVICES CONCEPTUAL MODEL CONCEPTUAL CONCEPTUAL MODEL FOR INTEGRATED PUBLIC PUBLIC INTEGRATED FOR TECHNICAL INTEROPERABILITY SEMANTIC INTEROPERABILITY ORGANISATIONAL INTEROPERABILITY LEGAL INTEROPERABILITY LAYERS INTEGRATED PUBLIC SERVICE GOVERNANCE INTEROPERABILITY GOVERNANCE INTEROPERABILITY ASSESSMENT OF EFFECTIVENESS AND EFFICIENCY PRESERVATION OF INFORMATION ADMINISTRATIVE SIMPLIFICATION MULTILINGUALISM SECURITY AND PRIVACY INCLUSION AND ACCESSIBILITY No data USER-CENTRICITY TECHNOLOGICAL NEUTRALITY AND DATA PORTABILITY REUSABILITY TRANSPARENCY OPENNESS INTEROPERABILITY PRINCIPLES INTEROPERABILITY SUBSIDIARITY AND PROPORTIONALITY 0 1 2 3 4 Source: European Interoperability Framework Monitoring Mechanism 2019 6 Digital Public Administration Factsheets - Ukraine 1.4 eGovernment State of Play This section of the factsheet is meant to presents the country performance on the main eGovernment indicators according to the latest eGovernment Benchmark report, which monitors the development of eGovernment in Europe. At the present moment the report does not analyse the state of play of eGovernment in Ukraine. 7 Digital Public Administration Factsheets - Ukraine Digital Public 2 Administration Highlights 8 Digital Public Administration Factsheets - Ukraine 2 Digital Public Administration Highlights Digital Public Administration Political Communications The Ministry of Digital Transformation of Ukraine (MDT) published the draft concept of the digital infrastructure development in Ukraine. The document provided the vision of the MDT on the development of digital infrastructure and the key objectives of digital transformation in Ukraine. The draft concept underlines three priorities to be achieved by 2023. These priorities are: ▪ The enhancement of public eServices; ▪ The development of broadband internet connections; ▪ The implementation of innovative technologies and optical networks. The Cabinet of Ministers of Ukraine Action Programme is the key strategic document identifying the Government’s priority goals, ways to achieve them and key performance indicators set for each of them. The Action Programme was approved by the Cabinet of Ministers by Decree No 849 on 29 September 2019. Digital Public Administration Legislation On 4 September 2019, the President of Ukraine issued the Order No 647/2019 On Some Activities to Ensure Access to High-quality eServices. The order introduced the principle of state as a service. The principle aimed to the development of a new digital infrastructure and the enhancement of the accessibility of public eServices to citizens and businesses. Digital Public Administration Governance On 2 September 2019, a new Ministry of Digital Transformation of Ukraine (MDT) replaced the State Agency for eGovernance of Ukraine. The MDT oversees the digital transformation of Ukraine both at the national and local levels. The MDT formulates and implements public policies in several domains (i.e. digital economy, eDemocracy, information society, digital skills, open data, eCommerce). Digital Public Administration Infrastructure On 4 December 2019, the Cabinet of Ministers of Ukraine adopted the Decree No 1137/2019 On a Single State eServices Portal and on State Portal of Administrative Services, introducing the DIIA State eServices Portal. The decree defines the objective, major tasks and functional opportunities of the DIIA eServices portal as well as the content to be published on the portal. The DIIA mobile application was released on 6 February 2020 and is available now in AppStore and Play Market. DIIA State eServices Portal was officially launched in April 2020. The platform will represent an entirely new approach to the eServices delivery and will provide citizens and businesses with comprehensive information on state eServices while providing them with the opportunity to benefit from high-quality eServices. 9 Digital Public Administration Factsheets - Ukraine Digital Public Administration 3 Political Communications 10 Digital Public Administration Factsheets - Ukraine 3 Digital Public Administration Political Communications 3.1 Specific political communications on digital public administration Draft concept of the digital infrastructure development in Ukraine In December 2019, the Ministry of Digital Transformation of Ukraine (MDT) developed and placed for public discussion the draft concept of the digital infrastructure development in Ukraine for the period 2020-2023. The document provided the MDT’s vision on the development of digital infrastructure and the key objectives of digital transformation in Ukraine. While developing this concept note, the experts used a multi- stakeholder approach. By doing so, the main purpose of state authorities was to determine, prioritise, and coordinate the stakeholders’ interests. The draft concept underlines three priorities to be achieved by 2023. These priorities are: ▪ the enhancement of public eServices; ▪ the development of broadband internet connections; ▪ the implementation of innovative technologies and optical networks. The enhancement of public eServices aims to facilitate the delivery of eServices to both citizens and businesses. The digitalisation of business processes of public bodies will simplify the interaction between