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MAKING DATA RUN, NOT PEOPLE EGOV4UKRAINE PROJECT 2016–2021 The EGOV4UKRAINE project Contact Information is a part of the “U-LEAD with Europe” Program, Office 6, 21a, Baseina Street financed by the European Union and its member 01004, Kyiv, Ukraine states: Sweden, Denmark, Germany, Poland, Estonia, and Slovenia. +380 631 643 550 [email protected] The project was implemented by the e-Governance Academy (Estonia) ega.ee/project/u_lead/ CONTENTS Trembita – Basis for Digital General Information Transformation Results 5 Introduction 8 Team 6 Implementation 9 History 7 Web services and Interactions 10 How Data Runs 11 Success Story 12 Vulyk – Modern Information Raising Awareness About System for ASCs Benefits of e-Governance Introduction 14 Reference Visits to Estonia 19 Implementation 15 Forums of IT Directors of the Public Sector 20 Expansion of Functionality 16 Competition for ASCs Connected to the Vulyk 22 Success Story 18 EGOV4UKRAINE PROJECT [ 2016–2021 ] [ 4 ] The support from We hope that the Vulyk The EGOV4UKRAINE our partners from the information system will help project has fulfilled its tasks. EGOV4Ukraine project and the optimize the Administrative Our products, such as the “U-LEAD with Europe” Program Service Centers (ASCs), and Trembita data exchange system as a whole was not only rela- that the system will be further and the Vulyk information ted to resources but also ideo- developed according to the system, are already helping logical. It was also the help of government’s strategy for Ukrainian partners move high-quality professionals who digitalization of services. along the path of digital dedicated themselves to this ASCs provide services and transformation for the benefit work. They really became the consultations for citizens and of Ukrainian citizens and “the team of our Ministry and the businesses in a comfortable nation's development”. Over team of digital transformation environment, and the “U-LEAD these more than four years, in Ukraine. This project and our with Europe” Program creates we have been involved in truly cooperation also inspired us to 1,300 access points to services revolutionary and socially create products that we can of- in communities.” evident changes that have fer to the world and share our a positive impact on the lives experiences.” of Ukrainian citizens.” MYKHAILO FEDOROV SUSANNA DELLANS MARI PEDAK Vice-Prime Minister, Minister Sida Program Director EGOV4UKRAINE of Digital Transformation of Ukraine of “U-LEAD with Europe” Project Team Leader [ 5 ] EGOV4UKRAINE PROJECT [ 2016–2021 ] GENERAL RESULTS The EGOV4UKRAINE project was started in November 2016 and is planned to continue until the end of August 2021. Its purpose is to assist the Ukrainian government in the development of e-governance by creating, launching, and supporting the necessary IT solutions. The budget for the project amounted to about EUR 9.4 million. THE PROJECT WORKED AND ACHIEVED RESULTS IN THE FOLLOWING MAIN AREAS. Development and Development of the Vulyk Assistance to central Raising awareness of implementation of the modern information executive bodies in government officials Trembita secure data system for Administrative the development and and society about exchange system. It Service Centers. This implementation of the possibilities ensures the interaction of system automates the e-services and the and advantages electronic registers and work of ASCs, helping establishment of of e-governance. information systems of their employees to provide interaction between their Development of government authorities, better services to citizens electronic registers and e-governance using which is the basis for the faster. Through the Vulyk, information systems based modern IT solutions. provision of e-services for ASCs can access the on the Trembita secure citizens and businesses Trembita system and data exchange system. and promotes more interact with the Diia efficient work by state mobile application. institutions and local government authorities. EGOV4UKRAINE PROJECT [ 2016–2021 ] [ 6 ] 2017 2018 2019 TREMBITA TREMBITA TREMBITA • System development • System is developed • First exchange between electronic • The system is named Trembita • Installed on the servers of registers of government agencies Derzhinformresurs • Received a certificate of compliance • Handed over to the State Agency for with information security requirements VULYK e-Governance VULYK • System development VULYK • Custody of the system is formally moved to the Ministry of Digital RAISING AWARENESS • Pilot project in 10 ASCs Transformation • The system is named Vulyk • 2nd and 3rd Forums of IT Directors • Beginning of the mass connection of the public sector of ASCs RAISING AWARENESS RAISING AWARENESS • 4th Forum of IT Directors of the public sector • 5th Forum of IT Directors of the • Representatives of local government public sector authorities visited Estonia • Government delegation headed by Mykhailo Fedorov visited Estonia HISTORY [ 7 ] EGOV4UKRAINE PROJECT [ 2016–2021 ] 2020 2021 TREMBITA TREMBITA • Put into operation • The component is finished (February 28) • Over a million data exchanges achieved monthly • Training for IT specialists of the public sector is provided VULYK • System functionality is expanded • Ten online seminars for users were held VULYK • A high-level conference dedicated to the Vulyk information system was held • Received a certificate of compliance with information security • The component is finished (August 31) requirements • The 100th ASC is connected RAISING AWARENESS • System functionality is expanded • The online learning platform is launched • A high-level conference dedicated to the Trembita • 18 online seminars for users were held system was held RAISING AWARENESS • Competition for ASCs connected to the Vulyk information system is started EGOV4UKRAINE PROJECT [ 2016–2021 ] [ 8 ] TREMBITA – BASIS OF DIGITAL TRANSFORMATION OF UKRAINE INTRODUCTION The Trembita secure information EXAMPLES exchange system is one of the key elements of the digital transformation of Ukraine. H For parents of newborns, the Trembita provides the comprehensive service eMaliatko, which allows you to use up to The Trembita provides data exchange 9 online services related to the birth of a child between government authorities H For teenagers, the Trembita provides the ID-14 service, which and local government authorities allows you to get your first Passport and Taxpayer Identification through the interaction between Number in one place their electronic registers and information systems. Thus, citizens H Paperless verification of pharmacy licenses under the Affordable and businesses can use modern Medicines Program helps in preventing possible abuse and e-services without providing paper saves time for public servants certificates or other information to H Access of state registrars and notaries to the full texts of court authorities. Electronic interaction decisions when considering applications in the State Register of using the Trembita system also saves Proprietary Rights contributes to anti-raiding time for public servants, prevents possible abuse, and promotes H The Trembita allows you to verify your Taxpayer Identification the efficiency of the government Number in the Diia mobile application apparatus. The Trembita is based on the advanced Estonian X-ROAD data exchange platform, which is the foundation of Estonia’s digital trembita.gov.ua society. The Ukrainian system was developed with the participation of Cybernetica (Estonia) and SoftXpansion (Ukraine). [ 9 ] EGOV4UKRAINE PROJECT [ 2016–2021 ] IMPLEMENTATION Data exchange between government The EGOV4UKRAINE project worked on the Trembita authorities through the Trembita is system until February 28, 2021. As of that time: established in the following way: ° іnstitutions sign an agreement on the use of the system with the Ministry of government authorities signed agreements Digital Transformation of Ukraine 81 on the connection to the Trembita system ° institutions install components of the Trembita system ° the Trembita is connected to their state electronic information resources are electronic registers or information connected to the system systems 43 ° interaction between institutions for the provision of a particular service is interactions are established between established electronic registers and information systems of government authorities G institutions use the Trembita to 181 exchange data necessary for the provision of services or for other e-governance purposes the Trembita services (web services) are 164 available for public and private institutions e-services for the population were created/ improved by project experts on the basis of 29 the Trembita services EGOV4UKRAINE PROJECT [ 2016–2021 ] [ 10 ] BASIS OF DIGITAL TRANSFORMATION OF UKRAINE WEB SERVICES AND INTERACTIONS To exchange data through the Trembita system, some EXAMPLE government authorities should open their electronic registers, and others should be able to obtain information from them. Establishing such interactions was a significant Five state electronic information resources of the part of the EGOV4UKRAINE project, whose IT experts Ministry of Justice of Ukraine are connected to collaborated with dozens of central and local government Trembita: authorities. State Register of Acts of Civil Status; Unified Web service is a software application that provides State Register of Legal Entities, Individual interaction between several information systems over a Entrepreneurs and Public Organizations; network.
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