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CANTONMENT BOARD, DEHRA DUN CANTT
CITIZENS’ CHARTER
The Cantonment Board, Dehra Dun established in the year 1913 is a corporate statutory body created under statute. Its total area is 5203.35 acres including 939.041 acres of private land inhabited by the civilian population. The Cantonment of Dehradun consists of two parts situated 8 Km apart from each other, viz., the Main Cantonment (Garhi/Dakra) and the Premnagar Camp. The total population of this Cantonment as per the latest census of 2011 is 52,716.
Dehradun Cantonment has historical significance symbolizing the patriotism and sacrifices made by the local people during the war of Indian Independence. Many religious/social functions are organized every year to commemorate the event, which are attended by a large number of people.
The Cantonment Board has emerged as a municipal body in response to the need of providing proper Sanitation, Health facilities and Hygiene to the areas covered under the Cantt Board. Cantonment Board also plays important role in Administration of Defence Land. Some of the prestigious Institutions of the country situated within the limit of Dehradun Cantonment area are IMA - Indian Military Academy FRI - Forest Research Institute RIMC - Rastriya Indian Military College, The Doon School in its periphery.
The Cantonment witnessed a steep increase in its population specially after the Uttarakhand State came into existence in the year 2000. The population consists of various communities belonging to various religions and social strata.
Presently, the Cantonment is governed by the Cantonments Act, 2006 and various Policy letters and Instructions of the Govt. of India, (Ministry of Defence) issued from time to time. Though the Board functions as a local self-govt, yet it is under the administrative control of Director General, Defence Estates (Min of Defence ) at New Delhi and Principal Director, Defence Estates, Central Command, Lucknow. The GOC-in-C, Central Command functions as the local Govt. for all purposes.
Keeping with its tradition of dedicated service of the community, the Cantonment Board during the past years has accepted the challenges of the changing times and has provided high grade facilities in many spheres of the urban life by establishing many institutions to render essential standard services to the citizens. Primarily, the Board provides municipal services, community facilities and civic utilities including Water Supply, Sanitation, Street-lighting, roads, medical, educational, and recreational facilities. The Board also strives, as per the National Policy, for the environmental up gradation by planting trees, bushes, decorative plants, etc.
The Cantonment Board consists of 16 Members headed by the President Cantonment Board, who is also the Station Commander, and Ex-Officio/Nominated Members apart from 8 Members, who are elected for five years by the local residents. The Vice-President is elected from amongst the Elected Members. Presently, the Board consists of the following members :-
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------No. Name Designation ------MEMBERS 1. Brig. S.N. Singh (Stn Comd) - President 2. Smt Rajendra Kaur Sondhi -Vice President 3. Miss. Tanu Jain, CEO - Member Secretary 4. Brig VK Patra, SEMO - Ex-Officio Member 5. Shri Manish Yadav, GE (MES). - Ex-Officio Member 6. Col Animesh Jatrana, Col ‘Q’ - Nominated Member 7. Col Virender Singh SM, Adm - Nominated Member Comdt.- 8. Col J S Bajaj, IMA – Nominated Member 9. Shri Vinod Panwar - Elected Member 10. Shri Jitendra Kumar Taneja - Elected Member 11. Shri Kamal Raj - Elected Member 12. Shri Hitesh Gupta - Elected Member 13. Smt Madhu Khattri - Elected Member 14. Smt Megha Bhatt - Elected Member 15. Smt Meenu - Elected Member
SPECIAL INVITEES 1. Shri Anil Baluni - Hon’ble MP 2. Smt Mala Rajyalaxmi - Hon’ble MP 2. Shri Harbans Kapoor - Hon’ble MLA 3. Shri Ganesh Joshi -Hon’ble MLA
The day-to-day administration is looked after by the Chief Executive Officer. The CEO, comes from I.D.E.S.(Indian Defence Estates Service) cadre which is one of the Civil Services, functions as the Member-Secretary of the Board and guides the Board regarding rule position, and is also responsible to implement the decisions taken by the Board.
Miss. Tanu Jain C.E.O. 2756814 (O) 2750712 (O) 9105099888 (M)
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------The C.E.O. is assisted by the Office staff comprising various sections which are as follows :-
Mobile Nos. a) Shri Shailendra Sharma Office Supdt (Overall Incharge) 7534900555 b) Dr. Anamika Sharma Medical Officer (Cantt.Gen.hospital) 9837008263 c) Shri Navneet Chhetri Jr Engineer (Civil. Section) 7534900666 d) Shri Balesh Kr Bhatnagar Jr. Engineer (E&M Section) 8266001015 d) Shri Narender Kumar Sanitary Supdt (Sanitation Section) 8266001054 e) Shri Mukesh Kumar Revenue Supdt I/C (Revenue Section) 9758294051 f) Shri Shailendra Sharma Accountant (Accounts Section) 7534900555 g) Shri Mukesh Kumar Lands Clerk (Lands Section) 9758294051 h) Shri Rakesh Kumar Store Keeper I/C (Stores Section) 9286529598 i) Shri Amit Chauhan Computer Programer (Computer Section) 7055266777
AN OVERVIEW
Area 5203.35 acres including 939.041 acres of private land
Population 52,716
Roads 42.89 Km - 26.75 kms (Army Road) - 16.14 Kms (Civil)
Horticulture - Shaheed Durga Mall Park - Vatika Park - Gilbilria Park - Park near Raj Bhawan - Nehru Park, Wing No. 2 - Ground, Wing No.5 - Children Park, Wing No. 6
Streetlighting Street light points - Premnagar Cantt 830 Main Cantt 1370
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Water Supply Rate of water supply 150 / lpcd for Main Cantt & Premnagar Cantt
Overhead Tanks 5 Underground Tank 2 Tubewells 9 Water connections 5200 Public Stand-posts 55
Health Facilities General Hospital (18-bedded) 1
Schools Junior High Schools 3 Girls’ Inter College 1
Sarvjanik Shauchalayas 08 Public Urinals 16
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WATER SUPPLY
The Cantonment of Dehradun comprises two pockets, which are about 8 Kms apart from each other, viz., main Cantonment (Garhi/Dakra area) and Premnagar area. The Board is maintaining its own independent water supply scheme for the entire Cantonment as follows:
i) In the Main Cantonment (Garhi/Dakra area) the water supply is maintained by three tube wells and two overhead tanks of the Board. The per capita /per day supply of water is about 152 lpcd.
ii) In Premnagar area the water supply is maintained by three tube wells and two overhead tanks of the Board. The per capita/per day supply is 187 lpcd.
All complaints relating to Water Supply are attended to promptly within the shortest possible time. The details in this regard are mentioned below :-
A. COMPLAINTS : * Leakage in main water supply line Within 1 to 24 hours
* Contaminated water Within 1 to 24 hours * Failure of supply On the same day between 6.00 a.m. and 10.00 p.m.
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B. WATER CONNECTION :
1. Application Form (With Storekeeper) Rs.100/- during working hours
2. Acceptance of Application During working hours
3. Acceptance for depositing security money, 1 to 7 days. connection fee, road cutting charges, etc.
4. Issue of sanction letter 1 to 7 days after deposit of charges.
C. WATER SUPPLY THROUGH TANKERS : * Due to failure of supply Within 8 hours of complaint of failure of water
CITIZENS’ RESPONSIBILITIES
DOs AND DON’Ts FOR USING POTABLE WATER
To enable the Board to provide better services and to ensure supply of clean potable water to the residents, and to avoid/minimise the wastage of water, the Citizens are requested for the following :- Installation of booster pumps/appliances on lines are not allowed. Citizens should replace old, corroded, rusted or leaking service lines linked to Cantt Board main line. Service pipes should be laid away from sewer lines to avoid contamination of water. The water tanks used by the citizens should be cleaned periodically, should have proper ball cocks/valves to avoid leaking/wastage of water. Citizens should switch to smaller flushing cisterns of 4 to 10 litres capacity easily available in the market. The leaking bib cocks/stop cocks be got replaced to avoid wastage of water. Drinking water should not be used for washing animals or vehicles, fountains, swimming pools, construction work, gardening/farming/irrigation or washing streets, etc. Any leakages/damage of water supply lines and cases of any contamination of water should be reported to the Board office immediately. The taps fixed at public water stand-posts should not be damaged/tampered/taken out to avoid low pressure/wastage of water.
Water is precious, conserve every drop of water by adopting following ways ;
Turn tap off while brushing teeth-saves 5 to 10 litres. Use, wash clothes and turn off the tap while washing hand-save 8 to 15 litres. Fill mug and turn off the tap while shaving - save 10 – 15 litres.
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While taking bath rinse, turn off the tap, soap and rinse again - save 50 to 70 litres. Repair of leakage loose saves 400 to 3000 litres water per day.
DRAINAGE
The Cantonment Board maintains 41.11 Kms of drainage system.
Complaints
A) De-silting April to June
B) Removal of blockage Same day if reported in F/N
C) Repair of drains * Minor repairs – within one month * Major repairs - according to a time bound programme.
CITIZENS’ RESPONSIBILITIES
DOs AND DON’Ts FOR SANITATION
To enable the Board to maintain the sewerage and drainage system and overall conservancy system in an efficient manner, the Citizens are requested for the following :- a) Do not throw waste material such as brick-bats, cloth, polythene bags, paper, cow-dung, garbage, etc. in open drains or manholes. These solid waste material should be dumped only in the nearest dustbin provided for the purpose. b) As per the Govt. policy, all citizens are required to convert dry-type toilets into water-borne to avoid insanitary conditions and spread of diseases. c) Any blockade of Sewer lines/drains be reported in the office.
PUBLIC HEALTH
The Cantonment Board is providing conservancy services with the help of about 176 safaiwalas and a fleet of 2 rubbish dumper, two rubbish compactor, one TATA Truck and 2 Mahindra Tractor and one trolley.
The Cantonment is broadly divided into 2 areas for this purpose i.e. civil area and the military area. The maintenance of 11 Sarvjanik Shauchalayas at Main Cantt and Premnagar have been outsourced on no profit no loss basis. Besides this, door to door collection of garbage and
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SANITATION: 1. Cleaning/sweeping of roads, Monday to Saturday between 6.30 a.m. and 2.30 p.m. in streets respect of all areas. Skeleton services on Sundays, if required.
2. Collection and removal of Daily 7 a.m. to 3 p.m. except Sunday. garbage from dustbins
3. Collection/removal of garbage Within 3 hours of complaint in working hours. on receipt of complaint of non-lifting.
CITIZENS’ RESPONSIBILITIES
To maintain proper sanitary standards in the area and to avoid the spread of communicable diseases/epidemics, the co-operation of the citizens is solicited. The citizens are required to co- operate with the administration in the following manner :- a) Use the authorized dustbins/garbage collection points for the disposal of household garbage. It will be easier/convenient for the Board to lift the garbage from the dustbins periodically. b) The garbage must be dumped within the dustbins and not outside to avoid scattering of the garbage by stray animals or to avoid insanitary conditions around the dustbin. c) The dustbins may not be used to dump building malwa, cow-dung, etc. d) The garbage and waste material should not be dumped in the drains or nallahs as it blocks the free flow of water. e) No new garbage collection points be earmarked in the area without the information/approval of the Board. f) Do not use polythene and material of non-bio degradable nature Rs.5,000/- as a fine will be imposed wef 1st Sept, 2010.
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STREET-LIGHTING
The Cantonment Board maintains about 2200 Street light points. The Citizens can register the complaints relating to Street-lights in the Office and the action as follows is taken to rectify the defects :-
Registration of complaint on phone or - Immediately on personal visit to Board Office
Replacement of fused bulb, choke, etc. - Within 1 to 07 days
MEDICAL SERVICES
The Cantonment Board maintains a 18 bedded General Hospital is headed by the Medical Officer In charge . The General Hospital is equipped with Pathology Lab, X-Ray Lab with ECG facility with free medicines in the General Hospital. The day to day functions are performed by the Doctor In-charge who is assisted by a Lady doctor and other paramedical staff. To provide specialized services to the patients, a polyclinic is run by the hospital on payment of Rs.10/- in many fields like Pediatrician, Counselor, Dentist, Eye and Physiotherapy etc. visit the hospital for 1 or 2 hours as prescribed to each doctor on particular working day on honorarium basis. The hospital also has Maternity Ward and O.P.D. Medicines are distributed free of cost to the patients.. The hospital also functions as nodal agency as notified by the State Govt. for the implementation of the National immunization programmes and other National Schemes relating to health and family welfare for the purpose. Adequate provision of Medicines made at hospital. .
CITIZENS’ RESPONSIBILITIES a) The citizens are requested to maintain discipline and decorum in the hospital premises and to avoid making crowds while coming for treatment. b) Allow the doctor to examine one patient at a time and wait for your turn. c) Keep silence and avoid making noises as it may disturb the other patients. d) Do not pluck flowers, plants, bushes in the parks inside the premises. e) Help the Board in the proper cleanliness of the premises by avoiding the spread of polythenes, waste papers, etc. f) Avoid spitting on the walls/roads. g) Register every birth and death in the family as it is mandatory under the law of the land. h) For any complaint, contact the In-Charge/any Member/C.E.O.
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EDUCATION
To contribute towards 100% literacy, the Cantonment Board is running 1 inter college and 3 Junior High Schools for imparting education to the children primarily belonging to the weaker sections of society by charging nominal fees. The Schools are managed by 35 well-qualified and trained teachers with absolute devotion to the national cause, imparting education to about 600 children. To improve the infrastructure and to provide better environment with proper ventilation, all school buildings have been repaired/renovated. All the Schools have facilities like drinking water, electricity, fans, lights, benches and toilets. To provide elementary education to the children, a computer education is also imparting from class IV onwards for the past 3 years. For the entertainment/overall development of personality of the students, game facilities like football, hockey, Badminton etc. are provided in the Schools. Public address system has been provided in 2 Schools. Particular emphasis is given to cultural activities. Medical check-up camps are organized to maintain the healthy environment and to check spread of any communicable disease in the students and to suggest remedial measures if any adverse report is reported. Mid-day meals, scholarships and free books are also provided in schools. Private security guards are also engaged in Cantt Board schools. The Schools are located at different places in the area keeping in view the concentration of population :
JUNIOR HIGH SCHOOL
1. Cantt. Junior High School, Garhi. 2. Cantt. Junior High School, Premnagar 3. Blooming buds School,(English Medium) , Garhi
INTER COLLEGE
Cantt. Girls’ Inter College, Garhi
1. Application for admission Principal/Headmaster/Mistress of the School From April every year
2. Confirmation/rejection of Within a week or as advised admission by the Principal/Headmaster/Headmistress of school.
3. Facilities All Schools have adequate drinking water, toilet facilities, play equipments, band system and Sport goods etc, adequate furniture, lighting etc
4. Cultural activities In all schools.
Any complaint relating to admission/administration of the Schools, or any suggestion relating to improvement of the existing educational facilities in the Schools can be made to the CEO/Office Supdt./Schools In charge.
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VOCATIONAL TRAINING CENTRE
Vocational Training Centre started in two branches and courses offered free of cost :
Computer course Sewing and stitching Stenography
BUILDING MAINTENANCE
Though every effort is made to maintain the buildings/other public conveniences/ civic amenities, yet any complaint relating to the maintenance, etc. of the buildings can be lodged with the office, and the action is taken as follows :-
HOSPITAL, SCHOOLS, DUSTBINS, URINALS, PARKS, ETC.
* Registration of complaint on phone or Immediately on personal visit to Cantt Board Office
* Minor work -
Repair of wall plaster, flooring, replacing, Within 1 to 7 days of window panes, repair of lighting
* Major repairs -
Replacement of doors/windows, shutters, Within 2-4 months renewing of large size glass panes, roof seepage, major repairs to flooring, etc.
* Special repairs - As per planned maintenance.
HORTICULTURE
Dehradun Cantonment is among the most green cantonments in the country with vast open spaces and road-sides full of trees. The Board is maintaining a number of parks,
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1. Shaheed Durga Mall Park : This Park located opposite Cantt Board Office is the biggest and most popular park, measuring about 1 Acre, which provides a stadium for cultural programmes, recreational facilities to the residents particularly the children. It has well laid-out walking tracks, fountains, a water channel etc.. To provide relief to the visitors to the park, a refreshment corner is maintained during the visiting hours. The park is particularly popular amongst the local community who organize cultural program to commemorate the patriot.
2. Vatika Park : This park is located on main VIP road leading to Raj Bhawan and CM House, and is well-maintained with decorative lights etc. Trees/bushes, decorative plants have been planted and the PCC pathways meander within the park.
3. Gilbiria Park : This park is located on main VIP road near Helipad and is well-maintained. Trees/bushes, decorative plants have been planted.
4. Park in front of Raj Bhawan : This park is located near Raj Bhawan and is well maintained.
5. Cherywala Ground Park : This park is located near Dakra area of Main Cantt adjoining Military Hospital. There are two OHTs situated in it.
6. Nehru Park : This park is located near Wing No. 2, Tyagi Market, Premnagar, Dehradun Cantt.
7. Ground Wing No. 5 This ground is located near Gurudwara , Wing No. 5, Premnagar which is often given on rent for functions/marriage
8. Dushera Ground : This ground is located at Wing No. 1, Premnagar which is often given on rent for functions/marriage etc. This park is mainly popular for celebrating Dushera Mela.
9. Park at Wing No. 3, Premnagar This park is located at Wing No. 3
1. Timings From early morning to 8.00 p.m.
2. Removal of uprooted trees Clearance of road within 2 days
3. Replacement of broken tree- Within one day of receiving complaint guards
4. Removal of horticulture waste/dry leaves Daily routine work
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5. Pruning of bushes Four times in a year.
6. Removal of weeds/wild grass Every 20 days during rainy from road sides. season and bi-monthly in other seasons.
7. Plantation Drive Undertaken in July/Aug every year.
CITIZENS’ RESPONSIBILITIES
1. It is citizens’ responsibility to co-operate with the Board in keeping parks and gardens neat and clean.
2. To maintain proper cleanliness and not to scatter garbage in parks/gardens.
3. Empty containers/packets and peals of eatables should be dropped in litterbins provided in the parks/gardens.
4. Uprooting of plants and plucking of flowers in the parks/gardens is prohibited.
5. Cycling, playing football, cricket are not allowed in the parks.
6. Carrying of drugs/liquor and their consumption is strictly prohibited. Gambling is not allowed.
7. Pets are not allowed in the parks/gardens.
8. Do not disturb the calm environment of the garden.
9. Use pedestrian tracks while walking in the parks/garden. Do not roam in the banned area.
10. Co-operate in tree Plantation programmes launched in the area from time to time. Adopt at least a tree in a year to preserve and conserve ecological environment.
12. Use only parking space for the vehicles provided outside the parks/gardens.
13. Do not allow anyone to damage tree guards and inform the civic body about the violation.
14. Citizens are required to co-operate horticulture staff in carrying their works in the parks.
15. The playing equipments, slides, swings, etc. must be used judiciously and with proper care to avoid damage to the equipment. The children may be given preferences.
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TAXES
The Cantonment Board is levying all those taxes which have been levied by the Dehradun Nagar Nigam. The major taxes are House Tax, Water tax, Conservancy tax etc. on about 8000 private properties and service charges from Central Govt. properties within the Cantonment area.
A. RATES OF TAXES LEVIED IN DEHRADUN CANTONMENT
Tax name Rates of taxes imposed in Cantt
(i) House Tax Annual Assessment Value Rates
Upto Rs.800 10% p.a. 801 - 1500 12% p.a. 1501 and above 15% p.a.
(ii) Water Tax 3.75% on Assessment Value
(ii) Trade & Profession Tax As per Gazette of India.
B. TRANSFER OF PROPERTIES FOR TAXATION PURPOSE
The applications for transfer of properties for taxation purpose, are accepted by the Revenue Supdt. The time period for processing the documents is as follows :-
Transfer of property for taxation purpose - Within 3 months provided all documents are in order
CITIZENS’ RESPONSIBILITIES a) The citizens are requested to make up to-date payment of taxes of the properties to avoid litigation/interest and to help the Board in providing better civic amenities and efficient public service. b) Correct, true and up to date information may be provided to the Board whenever a request is made or while filling up forms/ applications for any purpose.
13 14 c) The citizens are required to carry on business/trade/profession only after paying the Trade & Profession tax.
Birth and Death Registration
In Cantonment area births and deaths registration are being done as per Birth & Death Registration Act. This work is being handled Cantonment Board Dehradun.
Birth and death certificate can be obtained from the office on payment of fees as under :
(i) Birth Certificate - within 21 days - free (Registration) Normal - Rs. 50/- Additional Copies - Rs. 10/- each
(ii) Death Certificate - within 21 days - free (Registration) Normal - Rs. 50/- Additional Copies - Rs. 10/- each
(iii) Issue of certificate - within 7 days after complete documentation
CITIZENS’ RESPONSIBILITIES (i) Every death and birth in the family must get registered. (ii) The registration of the birth of a child should be done as early as possible and subsequently his or her name should also be got registered. (iii) Registration is also required for still birth and adopted children. (iv) Erroneous entries must be rectified at the earliest. (v) Do not give any incorrect information to the Registrar. (vi) Don’t leave any column blank in the registration form.
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GENERAL
A. BUILDING PLANS :
Any person who intends to construct/reconstruct, make alteration or additions should apply to the office of the Cantonment Board on prescribed application form which can be purchased from the Storekeeper on any working day. Each form costs Rs.100/-. All inquiries including advice on deficiencies in applications/documents will be attended across the table by the staff of Engineering section on all working days between 10.00 A.M to 5.00 P.M.
1. Sanction - After completion of all documents, plan will be sanctioned in the next ensuing Board meeting
2. Issue of letter to deposit - within 7 days from sanction by Board development charges
3. Issue of sanctioned building - within 7 days after deposition of development charge Plan
B. SUPPLY OF COPIES OF BUILDING PLANS :
Copies of earlier sanctioned building plans may be obtained from the office within 7 days on payment of Copying Fee.
CITIZENS’ RESPONSIBILITIES a) The citizens should not carry out building construction work without obtaining sanction from the Board. b) The public roads, streets and lanes are meant for the convenience of the general public and should not be encroached upon in any manner. c) Hoardings/advertisement Boards should not be installed without the sanction of the C.E.O. d) Stray Cattle are not allowed in the cantonment. e) Roads, streets and lanes should not be dug for any purpose without permission from the C.E.O./Board.
HELP THE CANTT BOARD IN PROVIDING BETTER SERVICES.
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