1 CANTONMENT BOARD, DEHRA DUN CANTT CITIZENS’ CHARTER The Cantonment Board, Dehra Dun established in the year 1913 is a corporate statutory body created under statute. Its total area is 5203.35 acres including 939.041 acres of private land inhabited by the civilian population. The Cantonment of Dehradun consists of two parts situated 8 Km apart from each other, viz., the Main Cantonment (Garhi/Dakra) and the Premnagar Camp. The total population of this Cantonment as per the latest census of 2011 is 52,716. Dehradun Cantonment has historical significance symbolizing the patriotism and sacrifices made by the local people during the war of Indian Independence. Many religious/social functions are organized every year to commemorate the event, which are attended by a large number of people. The Cantonment Board has emerged as a municipal body in response to the need of providing proper Sanitation, Health facilities and Hygiene to the areas covered under the Cantt Board. Cantonment Board also plays important role in Administration of Defence Land. Some of the prestigious Institutions of the country situated within the limit of Dehradun Cantonment area are IMA - Indian Military Academy FRI - Forest Research Institute RIMC - Rastriya Indian Military College, The Doon School in its periphery. The Cantonment witnessed a steep increase in its population specially after the Uttarakhand State came into existence in the year 2000. The population consists of various communities belonging to various religions and social strata. Presently, the Cantonment is governed by the Cantonments Act, 2006 and various Policy letters and Instructions of the Govt. of India, (Ministry of Defence) issued from time to time. Though the Board functions as a local self-govt, yet it is under the administrative control of Director General, Defence Estates (Min of Defence ) at New Delhi and Principal Director, Defence Estates, Central Command, Lucknow. The GOC-in-C, Central Command functions as the local Govt. for all purposes. Keeping with its tradition of dedicated service of the community, the Cantonment Board during the past years has accepted the challenges of the changing times and has provided high grade facilities in many spheres of the urban life by establishing many institutions to render essential standard services to the citizens. Primarily, the Board provides municipal services, community facilities and civic utilities including Water Supply, Sanitation, Street-lighting, roads, medical, educational, and recreational facilities. The Board also strives, as per the National Policy, for the environmental up gradation by planting trees, bushes, decorative plants, etc. The Cantonment Board consists of 16 Members headed by the President Cantonment Board, who is also the Station Commander, and Ex-Officio/Nominated Members apart from 8 Members, who are elected for five years by the local residents. The Vice-President is elected from amongst the Elected Members. Presently, the Board consists of the following members :- 1 2 -------------------------------------------------------------------------------------------------------------------------------------- No. Name Designation ------------------------------------------------------------------------------------------------------------------------------------- MEMBERS 1. Brig. S.N. Singh (Stn Comd) - President 2. Smt Rajendra Kaur Sondhi -Vice President 3. Miss. Tanu Jain, CEO - Member Secretary 4. Brig VK Patra, SEMO - Ex-Officio Member 5. Shri Manish Yadav, GE (MES). - Ex-Officio Member 6. Col Animesh Jatrana, Col ‘Q’ - Nominated Member 7. Col Virender Singh SM, Adm - Nominated Member Comdt.- 8. Col J S Bajaj, IMA – Nominated Member 9. Shri Vinod Panwar - Elected Member 10. Shri Jitendra Kumar Taneja - Elected Member 11. Shri Kamal Raj - Elected Member 12. Shri Hitesh Gupta - Elected Member 13. Smt Madhu Khattri - Elected Member 14. Smt Megha Bhatt - Elected Member 15. Smt Meenu - Elected Member SPECIAL INVITEES 1. Shri Anil Baluni - Hon’ble MP 2. Smt Mala Rajyalaxmi - Hon’ble MP 2. Shri Harbans Kapoor - Hon’ble MLA 3. Shri Ganesh Joshi -Hon’ble MLA The day-to-day administration is looked after by the Chief Executive Officer. The CEO, comes from I.D.E.S.(Indian Defence Estates Service) cadre which is one of the Civil Services, functions as the Member-Secretary of the Board and guides the Board regarding rule position, and is also responsible to implement the decisions taken by the Board. Miss. Tanu Jain C.E.O. 2756814 (O) 2750712 (O) 9105099888 (M) 2 3 ------------------------------------------------------------------------------------------------------------------------------------- The C.E.O. is assisted by the Office staff comprising various sections which are as follows :- Mobile Nos. a) Shri Shailendra Sharma Office Supdt (Overall Incharge) 7534900555 b) Dr. Anamika Sharma Medical Officer (Cantt.Gen.hospital) 9837008263 c) Shri Navneet Chhetri Jr Engineer (Civil. Section) 7534900666 d) Shri Balesh Kr Bhatnagar Jr. Engineer (E&M Section) 8266001015 d) Shri Narender Kumar Sanitary Supdt (Sanitation Section) 8266001054 e) Shri Mukesh Kumar Revenue Supdt I/C (Revenue Section) 9758294051 f) Shri Shailendra Sharma Accountant (Accounts Section) 7534900555 g) Shri Mukesh Kumar Lands Clerk (Lands Section) 9758294051 h) Shri Rakesh Kumar Store Keeper I/C (Stores Section) 9286529598 i) Shri Amit Chauhan Computer Programer (Computer Section) 7055266777 AN OVERVIEW Area 5203.35 acres including 939.041 acres of private land Population 52,716 Roads 42.89 Km - 26.75 kms (Army Road) - 16.14 Kms (Civil) Horticulture - Shaheed Durga Mall Park - Vatika Park - Gilbilria Park - Park near Raj Bhawan - Nehru Park, Wing No. 2 - Ground, Wing No.5 - Children Park, Wing No. 6 Streetlighting Street light points - Premnagar Cantt 830 Main Cantt 1370 3 4 Water Supply Rate of water supply 150 / lpcd for Main Cantt & Premnagar Cantt Overhead Tanks 5 Underground Tank 2 Tubewells 9 Water connections 5200 Public Stand-posts 55 Health Facilities General Hospital (18-bedded) 1 Schools Junior High Schools 3 Girls’ Inter College 1 Sarvjanik Shauchalayas 08 Public Urinals 16 -------------------------------------------------------------------------------- WATER SUPPLY The Cantonment of Dehradun comprises two pockets, which are about 8 Kms apart from each other, viz., main Cantonment (Garhi/Dakra area) and Premnagar area. The Board is maintaining its own independent water supply scheme for the entire Cantonment as follows: i) In the Main Cantonment (Garhi/Dakra area) the water supply is maintained by three tube wells and two overhead tanks of the Board. The per capita /per day supply of water is about 152 lpcd. ii) In Premnagar area the water supply is maintained by three tube wells and two overhead tanks of the Board. The per capita/per day supply is 187 lpcd. All complaints relating to Water Supply are attended to promptly within the shortest possible time. The details in this regard are mentioned below :- A. COMPLAINTS : * Leakage in main water supply line Within 1 to 24 hours * Contaminated water Within 1 to 24 hours * Failure of supply On the same day between 6.00 a.m. and 10.00 p.m. 4 5 B. WATER CONNECTION : 1. Application Form (With Storekeeper) Rs.100/- during working hours 2. Acceptance of Application During working hours 3. Acceptance for depositing security money, 1 to 7 days. connection fee, road cutting charges, etc. 4. Issue of sanction letter 1 to 7 days after deposit of charges. C. WATER SUPPLY THROUGH TANKERS : * Due to failure of supply Within 8 hours of complaint of failure of water CITIZENS’ RESPONSIBILITIES DOs AND DON’Ts FOR USING POTABLE WATER To enable the Board to provide better services and to ensure supply of clean potable water to the residents, and to avoid/minimise the wastage of water, the Citizens are requested for the following :- Installation of booster pumps/appliances on lines are not allowed. Citizens should replace old, corroded, rusted or leaking service lines linked to Cantt Board main line. Service pipes should be laid away from sewer lines to avoid contamination of water. The water tanks used by the citizens should be cleaned periodically, should have proper ball cocks/valves to avoid leaking/wastage of water. Citizens should switch to smaller flushing cisterns of 4 to 10 litres capacity easily available in the market. The leaking bib cocks/stop cocks be got replaced to avoid wastage of water. Drinking water should not be used for washing animals or vehicles, fountains, swimming pools, construction work, gardening/farming/irrigation or washing streets, etc. Any leakages/damage of water supply lines and cases of any contamination of water should be reported to the Board office immediately. The taps fixed at public water stand-posts should not be damaged/tampered/taken out to avoid low pressure/wastage of water. Water is precious, conserve every drop of water by adopting following ways ; Turn tap off while brushing teeth-saves 5 to 10 litres. Use, wash clothes and turn off the tap while washing hand-save 8 to 15 litres. Fill mug and turn off the tap while shaving - save 10 – 15 litres. 5 6 While taking bath rinse, turn off the tap, soap and rinse again - save 50 to 70 litres. Repair of leakage loose saves 400 to 3000 litres water per day. DRAINAGE The Cantonment Board maintains 41.11 Kms of drainage system. Complaints A) De-silting April to June B) Removal of blockage Same day if reported in F/N C) Repair of drains * Minor repairs – within one month * Major repairs - according to a time bound programme. CITIZENS’ RESPONSIBILITIES DOs AND DON’Ts FOR SANITATION To enable the Board to maintain the sewerage and drainage system and overall conservancy system in an efficient manner, the Citizens are requested for the following :- a) Do not throw waste material such as brick-bats, cloth, polythene bags, paper, cow-dung, garbage, etc. in open drains or manholes. These solid waste material should be dumped only in the nearest dustbin provided for the purpose. b) As per the Govt. policy, all citizens are required to convert dry-type toilets into water-borne to avoid insanitary conditions and spread of diseases. c) Any blockade of Sewer lines/drains be reported in the office.