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Etail Canada Was Truly the Best One Yet! It Just Gets Bigger and Better Every Year

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Etail Canada Was Truly the Best One Yet! It Just Gets Bigger and Better Every Year The Premiere eCommerce Event For Canadian Retailers CANADA eTail 2014 May 5-7,2014 • Hyatt Regency Toronto On King Street • www.etailca.com Relationships, Quality Interactions & Top Rated Content Is What We Do Learn from 50+ eCommerce And Marketing Executives: Bal Sahjpaul Hicham Ratnani Nancy Richardson Head of eCommerce COO/CFO & VP, Global Digital & Air Canada Co-Founder Brand Strategy Frank & Oak lululemon athletica Rosie Riolino-Serpa Ben Burmaster Sean C. Clark AVP Digital President President and Canadian Tire Snuggle Bugz Co-Founder Corporation ShoeMe.ca Arash Fasihi James Connell President & CEO Frederick Lecoq VP eCommerce Cymax Stores Inc. VP Marketing and Roots Canada e-commerce FGL Sports Ltd “This year’s eTail Canada was truly the best one yet! It just gets bigger and better every year. The list of speakers and attendees was very impressive” Richard Cohene, Director of Marketing, Beyond The Rack Lead Sponsors: Register Call: 646.200.7530 or 888.482.6012 Fax: 646.200.7535 Today Email: [email protected] Web: www.eTailca.com Table Of Contents: CANADA Conference Agenda .................. 3 eTail 2014 About The Sponsors ............... 14 About The Media Partners ..... 16 May 5-7,2014 • Hyatt Regency Toronto on King Street • www.etailca.com Conference Pricing.................. 17 eTail Canada is all about driving revenues from Hotel Information ................... 17 your eCommerce and omni-channel business. Learn quick wins and long term strategies that Thank You To The will enable you stay ahead in the market. eTail Canada 2014 This year, we will have the top executives in online retail presenting on Advisory Board the biggest challenges of Canadian retailers including: omni-channel effi ciencies, shipping and logistics, organizational challenges, customer For Your Guidance acquisition and retention campaigns, mobile, social and everything And Advice… else in between. James Connell Day One: Optimizing Omni-Channel Strategies VP eCommerce Roots Canada Day Two: Executing Premier eCommerce Fundamentals Alaa Hassan Day Three: Social Engagement & Customer Experience VP eCommerce iNetVideo Dave Mack 5 Reasons To Register Today VP eCommerce Enable your business to increase sales. Carve out your competitive & Business niche. Register today. Development The Source 1. The perfect sized event. eTail is the perfect sized event for you to shop for solutions, network with retailers and leave with key learnings. It is your boutique Renee Racine- conference experience. Kinnear Director, Digital 2. Our dedication to your education. Customer The eTail event team works for an independent research organization, Experience devoting 100% of its resources towards executing industry-leading Indigo conferences. With year round research with executives from every vertical, the content covered at our conference refl ects the latest trends and developments in the industry. Richard Cohene 3. Networking every day. Director of Some of the most valuable interactions at a conference are through Marketing networking, and we have more retailer-only networking than any other and Business industry conference. Development Beyond the Rack 4. Detailed retailer presentations. 87% of the presentations are from your retailer peers, with a minimum of 4 tactical take-aways, presenting the business case AND results. Richard Sejean Director of 5. Customer service is paramount. E-Commerce The eTail staff is the event staff . We don’t hire temps and part-timers Browns Shoes to run the show, because the event is our business and delivering a great experience for you is imperative. And when you need us, you can fi nd us easily. Tanbir Grover If you are interested in quality interactions, content that is specifi c to Senior Director, your business needs and networking with your peers, attending eTail eCommerce is the best investment you can make. Guaranteed. Lowe’s Canada 2 Call: 646.200.7530 or 888.482.6012 Email: [email protected] Web: www.eTailca.com Agenda At-A-Glance Optimizing Omni-Channel Strategies RETAILER DAY 1 MAY 5, 2014 ONLY 8:00 Continental Breakfast & Registration Sponsored By Sailthru 6. RTB And Data Marketing: Leveraging Your Data To DAY 8:40 Welcome Remarks Optimize Your Acquisition And Loyalty Campaigns Olivier Goulon, Partner and Co-Founder Megan Kessler, Event Director, eTail Canada 2014 makazi group 8:45 Chairperson’s Opening Address 7. Creating Partnerships To Drive Your Online Marketing, Sales And New Customer Acquisition 9:00 Creating The Endless Aisle For Your eCommerce Website Rajen Ruparell, Co-founder, Groupon International (Citydeal), SVP Krista Collinson, VP of Logistics, Toys R Us Global Sales Groupon 9:20 The Feed Economy – Driving Business Results In A Mobile First 12:30 Luncheon For All Attendees In The King Street Social World Restaurant Josh Bloom, Group Director, Retail, Facebook Canada 1:30 Continuation of Roundtable Discussion (last 3 tables) 9:40 It’s Diff erent Here….Oh Really? 2:40 Peter Sheldon, VP & Principal Analyst, Forrester Research Afternoon Refreshment & Networking 3:10 10:00 Morning Refreshment & Networking Break eTail Canada 2014 Benchmarking Study 3:20 10:30 Roundtable Discussions (fi rst 5 tables) Creating A Seamless Experience When Shipping To The Consumer 1. Optimizing Delivery Convenience By Product Category Jordan Versluis, E-Commerce Manager, Boathouse Marc Smith, Director, eCommerce Market Development, Canada Post 3:40 Using Multi-Channel Technology To Link The Online And In- 2. Ecommerce Platforms For Omnichannel Excellence Store Experience Chris Hooven, SVP, Sales & Business Development, OSF Global Services Bill Baker, President, Consonant Skincare; Tara Conway, Director, 3. From Search Engine Optimization To Search Experience eCommerce, Toys R Us; Tamy S. Butterfi eld, Director, eCommerce, Optimization: The New Reality Of Search Sears Canada; Matt Nelson, Director of eCommerce Operations, Guillaume Bouchard, CEO, iProspect; Annette Warring, President, Aegis Hudson’s Bay Company; Rosie Riolino-Serpa, AVP Digital, Canadian Media Canada Tire Corporation 4. The Retail Order Management Imperative: Why OMS Is Playing A 4:20 Creating And Maintaining Omni-Channel Strategies To Pivotal Role In Cross-Channel Revenue Growth Generate Long-Term Growth For Your Brand Michael Turcsanyi, President, OrderDynamics Corp James Connell, VP eCommerce, Roots Canada 5. Enabling An Effi cient Retailer Distribution Model To Support 4:40 Cocktail Reception Hosted By OrderDynamics eCommerce Growth This reception is only open to participants of this day’s sessions. Executive Presenter, Purolator DAY 2 MAY 6, 2014 Executing Premiere eCommerce Fundamentals 8:00 Continental Breakfast & Registration Sponsored By Sailthru 12:00 Q & A Interactive Roundtable Discussions: 8:40 Welcome Remarks 1. Selecting The Right eCommerce Platform For Your Business Megan Kessler, Event Director, eTail Canada 2014 Arash Fasihi, President & CEO, Cymax Stores Inc. 8:45 Chairperson’s Opening Address 2. Responsive Design: Analyzing The Newest Design Experience Josh Bloom, Group Director, Retail, Facebook Canada Alaa Hassan, VP eCommerce, iNetVideo 9:00 Selecting The Right eCommerce Platform For Your Business 3. Personalizing The Online Shopping Experience To Drive Customer Arash Fasihi, President & CEO, Cymax Stores Inc. Loyalty Hicham Ratnani, COO/CFO & Co-Founder, Frank & Oak 9:20 Increase Trust On Your Website to Drive Diff erentiation Jeff Barto, Trust Strategist, Symantec 3. Increase Trust on Your Website to Drive Diff erentiation Jeff Barto, Trust Strategist, Symantec 9:40 Personalizing The Online Shopping Experience To Drive Customer Loyalty 4. Innovating Analytics: Gaining A Competitive Advantage In A Hicham Ratnani, COO/CFO & Co-Founder, Frank & Oak Customer-Driven World Executive Presenter, ForeSee 10:00 Morning Refreshment & Networking Break In The Solutions Zone 5. Using Multi-Channel Technology To Link The Online And In-Store 10:40 Panel Discussion: Captivating The Customer With A Visually Stunning Experience Site Drew Cashmore, Director, Digital Marketing & Customer Acquisition, Walmart Sam Barnes, Director eCommerce, Laura Canada; Heather Graham, Canada Corp. International Country Manager, Canada, Build.ca; Chris Cocca, Global eCommerce Manager, Four Seasons Hotels and Resorts; Josephine Yue, 6. Captivating The Customer With A Visually Stunning Site eCommerce Manager, Web Retail, The Shopping Channel Sam Barnes, Director eCommerce, Laura Canada; Heather Graham, International Country Manager, Canada, Build.ca 11:20 Responsive Design: Analyzing The Newest Design Experience Alaa Hassan, VP eCommerce, iNetVideo 7. Captivating The Customer With A Visually Stunning Site Chris Cocca, Global eCommerce Manager, Four Seasons Hotels and Resorts; 11:40 Innovating Analytics: Gaining A Competitive Advantage In A Customer- Josephine Yue, eCommerce Manager, Web Retail, The Shopping Channel Driven World Executive Presenter, ForeSee 12:50 Luncheon For All Attendees In The King Street Social Restaurant 1:50 Concurrent Sessions Begin Track A: Building Loyalty And Customer Connection Track B: Online Marketing And Media Mix 1:50 Chairperson’s Afternoon Address Chairperson’s Afternoon Address 2:00 Says Who? Measuring And Mining Innovation From Customer Feedback Delivering Rewards Your Customers Want Renee Racine-Kinnear, Director, Digital Customer Experience, Indigo Books Daniel Rodic, Managing Director, Loose Button 2:20 Innovation Spotlight Innovation Spotlight Rajen Ruparell, Co-founder, Groupon International (Citydeal), SVP Global Sales Groupon 2:30 Innovation
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