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Concierge.Pdf • • the company Founded in 2000, Concierge offers Travel Relocation bespoke lifestyle management services From planning an elaborate month long From finding the ideal home to to fewer than two hundred members. family holiday to organizing a weekend purchase and recommending the best With offices in London and New York, getaway… architects and designers to overseeing we aim to provide a personal service an entire move locally or abroad... that offers extraordinary attention to Children detail for our members who require the From sourcing exceptional nannies, Events highest standards. tutors and sports instructors to helping From organizing a small relaxed dinner with school applications, suggesting at home to managing a wedding or Day to Day and organizing innovative activities large party overseas… From booking a favorite restaurant, and birthday parties... helping with tradesmen emergencies Specialist Services and Referrals and assisting with secretarial work at Recruitment From researching and trialing to home, to providing original present From finding, interviewing and training recommending the appropriate experts suggestions and hand wrapping gifts… to managing members of a household in an extensive range of professions, team, including nannies, chefs, including law, medicine, education, Entertainment housekeepers, house managers and beauty and fitness... From personalized suggestions chauffeurs… and reviews of events (including theatre, music, arts, film and sports) to booking tickets and organizing unique access… concierge LONDON • NEW YORK Birthday Party, Cuixmala, Mexico client testimonials “What a party - the details, the luxuriant splendor of it, the “Concierge eclipse Sherlock Holmes in tracking down seamless management - wow. The organization was brilliant those elusive items and services.” and such gorgeous girls at the helm of it! Concierge added - Nick Mason a real stamp of quality and glamour to our wedding - we will never forget it.” “I really couldn’t live without them.” - Lord Frederick and Lady Sophie Windsor - Tara Palmer-Tomkinson “Concierge girls have perfect manners, no request is too “Concierge London provides a fantastic service.” trivial or too difficult. With all their poise and charm they - Lady Annabel Goldsmith are ruthlessly efficient.” - India Jane Birley “It’s a great service, that has great resources...” - Tamara Mellon “Concierge makes my life so easy…” - Prue Murdoch “Having a membership to Concierge is like having a magic wand!” “I can highly recommend this extraordinary company.” - Nathalie Feraud-Salame - Kelly Hoppen “Total discretion, no stone unturned resourcefulness, “Concierge provides the kind of service only normally impossible… not in their vocabulary.” seen in a Milk Tray advert.” - Denise O’Donoghue OBE - Tom Hollander “There is nothing that’s beyond them, no task that hasn’t “I completely rely on Concierge, particularly while I’m out been carried out with speed, taste, discretion and humour.” of the country.” - Kirstie Allsopp - Jemima Khan concierge LONDON • NEW YORK press “Concierge, a London-based lifestyle management company, “Concierge is a specialist company that does everything for its provides the ultimate in bespoke luxury, redrawing the world so members from searching for houses to organising travel, finding its clients can move effortlessly through life... It’s that intimate nannies, even gift shopping. [They] look after the likes of Jemima knowledge of each client that helps distinguish Concierge from Khan, Mark Birley and Tamara Mellon.” other services....Concierge loyalists say [they are] a small group of - Vogue, April 2007 brilliantly trained women singularly devoted to your life. [They] tackle near-impossible tasks, armed with only poise, creativity “According to Somerset it is not so much about delivering on what and an incredible network of contacts.” seems an impossible request, but rather getting the core demands - Forbes, October 2010 right. A smaller world – it’s a dictum we will likely hear more of in the years to come, with real “fixing” no longer about quick hit “An exclusive members-only boutique concierge service, based in relationships… Keep the numbers limited and the likes of Elliot, London and New York, is now opening its gilt-edged doors… An Somerset, Brown and Morgan-Grenville can keep a grip on the annual subscription to Concierge, whose membership is capped, nuances of top players – and encourage a deep relationship that entitles one to a bespoke life-management service for just about has longevity and gravitas to command the premium price tags...” anything imaginable, from planning trips to sourcing nannies and - How to Spend It, Financial Times, October 2011 chauffeurs, from booking restaurants to organising dinner parties, from managing a wedding overseas to keeping silk-gloved tabs on “Lady Cosima Somerset is the head of one of London’s best a son or daughter studying abroad.” connected concierge services… She emphasises that the qual- - Sophisticated Traveler, Australian Financial Review, ity most precious to an HNW is time. Her girls are what Lady September 2011 Cosima seems proudest of, and describes quite a particular type. ‘The girls that work at Concierge are very special,’ she “The boutique company seamlessly takes care of everything from says, ‘half-Mary Poppins, half-Miss Jean Brodie. They have travel to staff management. Upon arrival at my hotel, I found a manners. Softness. Intelligence. But a real warmth and atten- welcome basket, a detailed list of things to see and do specific to tion to detail.’” my whims and desires, as well as a phone number for an account - Spears Wealth Management Survey, September 2010 manager available day or night – priceless ....... “ - Vogue, August 2012 concierge LONDON • NEW YORK Wedding Lunch, Knightsbridge, London concierge london Membership Fees London Membership: From £2,500 quarterly Services: From £50 hourly Contact Details The Old Gasworks Studio D3, 2 Michael Road London SW6 2AD Telephone: +44 (0) 207 736 22 44 Facsimile: +44 (0) 207 736 22 55 www.conciergelondon.co.uk For membership enquiries please contact Lucy Williams at [email protected] concierge LONDON • NEW YORK Dinner Party, Manhattan, New York concierge new york Membership Fees New York Membership: From $5,000 quarterly Services: From $85 hourly Contact Details 580 Broadway Suite 303 New York, NY 10012 Telephone: +1 212 982 5330 Facsimile: +1 212 982 5331 www.conciergenewyork.com For membership enquiries please contact Elizabeth McBride at [email protected] concierge LONDON • NEW YORK what makes concierge unique... How does membership work? Each member is allocated a dedicated team of three, an Account Director, Account Manager and Account Assistant, whom are available in person, on the phone or via email. Each team manages a huge variety of requests, all of which are looked after with meticulous attention to detail – no matter how large or small. Is there a need for membership with an assistant? With over ten years of experience, our teams have specialist knowledge and excellent contacts. This, combined with our constant on-going research, means we add value and efficiency to our members’ lives. We aim to complement our members’ assistants and household teams. How do we differ from our competitors? We focus on quality rather than quantity. Since our membership is capped, we offer a higher level of service and focus on each member’s individual needs. Our recommendations are honest, impartial and always thoroughly researched. In addition, we are well- informed on the latest products or services that may appeal to our members. concierge LONDON • NEW YORK concierge LONDON • NEW YORK.
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