5 Social Media Mistakes in B2B Marketing

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5 Social Media Mistakes in B2B Marketing Watch a video recording of this webinar to see Daniel Burstein , Nichole Kelly, and Eddie Smith guide you through the presentation and answer questions from the audience. http://bit.ly/162I1KX @esmitsky • @DanielBurstein • @Nichole_Kelly Join the conversation #SherpaWebinar #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly How to Overcome the 5 Most Common Social Media Mistakes in B2B Marketing Oct. 11, 2012 Sponsored by: Panel Presenters Daniel Burstein Director, Editorial Content MECLABS @DanielBurstein Nichole Kelly Eddie Smith President Chief Revenue Officer SME Digital Topsy Labs @Nichole_Kelly @esmitsky #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Join the conversation #SherpaWebinar #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Hashtag Metrics #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Hashtag Metrics #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly MarketingSherpa is a research and publishing organization serving the marketing community • MarketingSherpa’s annual research cycle provides knowledge for continuous marketing improvement #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Research Background • We surveyed over 3,000 marketers focused on lead generation to uncover: • Top challenges • Best marketing tactics • Lead scoring, nurturing and management • Content strategies • Marketing automation • Marketing analysis • Marketing operations and metrics • Result of this research –MarketingSherpa’s FUEL methodology to power marketing effectiveness from lead generation to sales conversion #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Which of the 5 social media mistakes would you like to hear the most about? • Thinking your CFO is your nemesis • Single‐use content • Creating content that is not authentic • Treating social media like it’s “special” • Not soliciting outside content #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly 5 Social Media Mistakes in B2B Marketing 1 Thinking your CFO is your nemesis 2 Single‐use content 3 Creating content that is not authentic 4 Treating social media like it’s “special” 5 Not soliciting outside content @esmitsky • @DanielBurstein • @Nichole_Kelly 5 B2B Social Media Mistakes Only 46% of CMOs view achieving or increasing measurable ROI from social marketing programs a top strategic priority #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Measure Mention Activity Over Time by Keyword IBM, Cisco, Hewlett 3 Month Volume Trend #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Track & Measure Link‐Sharing In Social Medias SAP.com, oracle.com, salesforce.com 30 day analysis #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Social Mistake #1: Thinking your CFO is the nemesis #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Social Mistake #1: Thinking your CFO is the nemesis iPad Campaign to Drive Electronic Magazine Subscribers • 289% increase in total impressions • 169% increase in engagement • 1453% increase in leads generated • 44% decrease in cost per soft lead warnet.ws #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly 5 Social Media Mistakes in B2B Marketing 1 Thinking your CFO is your nemesis 2 Single‐use content 3 Creating content that is not authentic 4 Treating social media like ‘“special” 5 Not soliciting outside content @esmitsky • @DanielBurstein • @Nichole_Kelly Repurposing and reformatting existing content the most effective tactic for developing B2B marketing content #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Social Mistake #2: Single‐use content #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Social Mistake #2: Single‐use content • Blog Posts • Webinar • Ebook Generated 74% lift in online leads in first month #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly 5 Social Media Mistakes in B2B Marketing 1 Thinking your CFO is your nemesis 2 Single‐use content 3 Creating content that is not authentic 4 Treating social media like it’s “special” 5 Not soliciting outside content @esmitsky • @DanielBurstein • @Nichole_Kelly Content creation improves lead quality and conversion rate #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Is This Authentic and Real? #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly It wasn’t…. Don’t fool your audience or be fooled #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Social Mistake #3: Creating content that is not authentic #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly 5 Social Media Mistakes in B2B Marketing 1 Thinking your CFO is your nemesis 2 Single‐use content 3 Creating content that is not authentic 4 Treating social media like it’s “special” 5 Not soliciting outside content @esmitsky • @DanielBurstein • @Nichole_Kelly Most marketers agree on importance of inbound marketing integration, but don’t always practice it #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Create Buzz & Embed Links To Drive Traffic Include links in posts Create persistent presence over time using same theme, terms or hashtags #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Social Mistake #4: Treating social media like it’s “special” #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly February 19-22 Las Vegas Super Early Bird Special Save $500 Offer Ends 10/31 5 Social Media Mistakes in B2B Marketing 1 Thinking your CFO is your nemesis 2 Single‐use content 3 Creating content that is not authentic 4 Treating social media like it’s “special” 5 Not soliciting outside content @esmitsky • @DanielBurstein • @Nichole_Kelly Customer reviews most effective content in meeting marketing objectives for B2B marketers. #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Social Mistake #5: Not soliciting outside content #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Measure & Quantify Positive/Negative Reviews Social Sentiment –Hewlett Packard Past 3 Months On Twitter #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Key Takeaways "Presenting social media data versus business data" ‐‐ Nichole Kelly "Social media should not just be tracked after the fact, it should be used to learn about your products and customers" ‐‐ Eddie Smith "Every company creates content every day, they just don't always share it" ‐‐ Daniel Burstein #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly Thank You! Daniel Burstein Director, Editorial Content MECLABS @DanielBurstein Nichole Kelly Eddie Smith President Chief Revenue Officer SME Digital Topsy Labs @Nichole_Kelly @esmitsky #sherpawebinar @esmitsky • @DanielBurstein • @Nichole_Kelly.
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