Attractive Logistics

ANNUAL REPORT 2019 ATTRACTIVE LOGISTICS ID LOGISTICS, MAKING LOGISTICS EVEN MORE AN INNOVATIVE AND ATTRACTIVE IN FUTURE ATTRACTIVE PARTNER employees TO HELP MEET What can we say to These strategic choices have led us to rely THE MARKET’S on two pillars: innovation and sustainable sum up 2019? ÉRIC HÉMAR, CHRISTOPHE SATIN, development. In terms of innovation, CHAIRMAN AND CEO CHIEF OPERATING OFFICER, NEW DEMANDS Éric Hémar : With revenues up 10%, each year we make great progress. DIRECTOR 2019 was a good year for the Group. Our customers are the first to single out Launched in 2001, today ID Logistics in revenues This increase was thanks in the main ID Logistics as a company that can find is a European leader in contract logistics. to our organic growth, with the arrival them solutions which are innovative Established in some twenty countries, the Group of new contracts in areas where our skillset and efficient, both operationally and is strong, namely e-commerce, mass economically. In terms of sustainable develops and operates global solutions tailored 320 distribution and cosmetics. Despite development, this is a fundamental topic to each project on behalf of its customers. sites the costs of starting 21 new contracts, for our key accounts and thus a factor Thanks to a proven capacity for innovation, our current operating income has of growth for the Group. Our capacity increased. for innovation and our commitment expertise in automation and a real desire to sustainable development mean that for sustainable development, Group employees Christophe Satin : The acquisition today, ID Logistics is attractive to both are committed to an approach with operational 18 of Jagged Peak at the end of the year our customers and our employees. excellence at its core. These strengths have was a major milestone for the Group. countries This company, operating in the C. S. : To stimulate innovation within allowed ID Logistics to reach the leading edge United States, helped us gain a foothold the Group, we organised the “Kings in e-commerce logistics, a rapidly expanding on North American continent for the first of Innovation” competition among all sector, and to broaden its geographic coverage. time. This area has long been of interest our subsidiaries. Contract logistics to us. Our business is set to launch in a is currently in a developmental phase 2019 marked the Group’s establishment in the 5.8 sector that we know particularly well, that that requires a lot of know-how in the United States. With revenues for 2019 up 10.0% of e-commerce logistics, with a customer automation and mechanisation fields. in like-for-like terms, ID Logistics continues million sq.m we already support in Europe. Innovation is a key element in finding to achieve steady growth. total surface area used the most effective solutions. throughout the world What is the Group’s strategy CONTENTS at the moment? Shares in ID Logistics are listed on the regulated market of Euronext in Paris, compartment B. INTERNATIONAL DEPLOYMENT �� 04 E. H. : Our business model is not changing. It is in our DNA to be a pure INNOVATION AS DNA �� 10 (ISIN code: FR00110929125, ticker: IDL). player in contract logistics. As regards OPERATIONAL EXCELLENCE �� 14 our development strategy, it aims to “Our capacity for innovation and our commitment A big thank you to the ID Logistics employees featured on the front, inside and back covers of this annual report! broaden our customer portfolio and On the front cover, from left to right: Rhiade Mehwachi, order picker, Lætitia Delannay, GDS, Khaled Frad, TOWARDS A SUSTAINABLE COMPANY support their businesses over the widest to sustainable development mean that ID Logistics forklift driver, and Ahmed Brik, order picker. THAT KEEPS ON LEARNING �� 18 And on the back cover: Ahmed Kaddouri, fresh prep team leader, Franck Njia Djeunkam, wheeler/ controller, possible geographic area. is attractive to our customers and to our employees.” Momar Pene, service manager, Lætitia Delannay, GDS, Alexis Nardy, back-up GDS, and Roger Tahi, order picker. FINANCIAL RESULTS �� 22 Éric Hémar

ID Logistics 2019 ANNUAL REPORT 1 All our teams are committed to rising How has the Covid-19 crisis C. S. : In a way, the pandemic tested the to this challenge. In order to achieve our affected your business? What robustness of our pure-player position, GOVERNANCE sustainable development and CSR goals, lessons were learned? where each solution is customer- we launched IDev, a multi-faceted specific, since this strategy is centred Board of Directors Executive Committee program, that adopts a social promotion C. S. : When tackling the pandemic, the on our agility. Even in the face of a brutal Made up of representatives The purpose of this management body is to apply and employee development approach, first emergency was to ensure the safety shock as engendered by the Covid-19 of the Group’s controlling the strategy determined by the Board of Directors covering a wide range of topics from of our employees. A wide-ranging action crisis, we showed that our business shareholders and independent and make the operational decisions required in safety to professional training. plan was launched to this end: a crisis unit model can effectively respond to the figures, the Board of Directors the day-to-day life of the Group. is responsible for determining and a psychological unit were set up, needs of our customers. CHRISTOPHE SATIN, IMMOD REPRESENTED MICHÈLE CYNA, In 2019, you submitted a report protective measures and social distancing the Company’s development CHIEF OPERATING OFFICER, BY MARIE-AUDE HÉMAR, INDEPENDENT DIRECTOR AND were applied, etc. Employee safety has strategy and ensuring DIRECTOR BOARD MEMBER MEMBER OF THE AUDIT COMMITTEE to the government on How do you foresee the future A graduate of ISG business school, A graduate of IDRAC Paris, A graduate of the École ÉRIC HÉMAR, CHRISTOPHE SATIN, long been one of the main tenets of our its implementation. the strengths and weaknesses development of ID Logistics? he began his career at Arthur she held a variety of positions Polytechnique, École Nationale des CHAIRMAN AND CEO CHIEF OPERATING OFFICER, DIRECTOR of the French logistics sector. management. As such, we were not Andersen, before working for a at Caisse d’Epargne IDF including Ponts et Chaussées and MIT, she is caught off guard. The second emergency E. H. : Our immediate priority is to help variety of companies before joining that of internal audit inspector. the Director of the BURGEAP Group. Were your requests Fatoumata Toungara, inventory clerk at the Saint-Ouen site (93). Geodis. In 2001, he became joint acknowledged? was to do all that was required to ensure our customers successfully manage founder of ID Logistics. the company could meet the changing the economic repercussions of the crisis, E. H. : We are on the right track. This needs of our customers. Some of them, and find the right answers with them. report, co-written with Patrick Daher, particularly those in the food and In the medium-term, we will pursue Chairman of an air logistics group, e-commerce sectors, saw their organic growth with our key account was delivered to the Prime Minister on businesses skyrocket during the crisis. customers by supporting them in their 16 September 2019. It sets out real world When dealing with these constraints, international deployment. And we will MURIEL MAYETTE-HOLTZ, JACQUES VEYRAT, INDEPENDENT BOARD MEMBER INDEPENDENT ADVISOR YANN PEROT, LUDOVIC LAMAUD, CHIEF FINANCIAL OFFICER EXECUTIVE VICE PRESIDENT, proposals to improve the competitiveness all our teams were mobilised and continue to implement a policy of ÉRIC HÉMAR, JESUS HERNANDEZ MUÑOZ, An actor and director, she was After studying at the École A graduate of the EDHEC DEVELOPMENT AND INNOVATION of the logistics sector in France. reorganised around our values of targeted acquisitions to achieve faster CHAIRMAN AND CEO CHIEF EXECUTIVE OFFICER OF General Manager of the Polytechnique and the École improvement in current business school, Yann began With a DESS advanced diploma A former student at the École ID LOGISTICS GERMANY, DIRECTOR Comédie-Française from 2006 des Ponts et Chaussées in Paris, Our proposals cover simplifying governance solidarity, operational excellence growth than by organic growth alone. his career at Deloitte in France in pharmaceuticals distribution, Nationale d’Administration he A graduate of the University to 2014, before becoming director he held a variety of roles within between logistics professionals and public and responsibility. The Covid-19 crisis has served to operating income and in the United States before he began his career at OCP and began his career with the Court of Madrid, he was at the helm of of the Villa Medicis in Rome and, ministerial offices before joining moving to the Lagardère and Geodis before joining ID Logistics authorities, taxation, regulations, strengthen our conviction regarding of Auditors before joining the ID Logistics Spain from 2006 to since 2019, director of the National the Louis Dreyfus group and then NRJ groups, joining ID Logistics in 2002. organisation of logistics space, and so on. E. H. : In a short space of time, we have the relevance of our model. In this way, French Ministry of Equipment, 2015 and ID Logistics Brazil from Theatre of Nice. launching the IMPALA Group in 2011. in 2009. Following the publication of this report, seen the massive transfer of French food we are set to stay on track. Transport and Tourism in 1993, 2016 to 2018, before heading up where he was technical advisor to ID Logistics Germany and then the “France Logistique” association, from out-of-home catering to mass Minister Bernard Bosson. In 1995, focusing on Jagged Peak’s chaired by former minister Anne-Marie distribution (hypermarkets and +10% he joined Geodis as General integration in the United States. Idrac, was created in January 2020. supermarkets). On our dedicated sites, Secretary and then head growth in revenues of logistics. He left Geodis This structure is intended to represent in a very short timeframe we had to like-for-like Logistics in March 2001 to set up all logistics partners in their dealings adjust to the sharp increase in volumes ID Logistics. Eric Hémar has been with public authorities. processed. As regards e-commerce CEO of the ID Logistics group since September 2001. In March 2019, HERVÉ MONTJOTIN, MICHEL CLAIR, INDEPENDENT Thanks to the structure, we will be able to companies, which account for 20% of he also assumed chairmanship INDEPENDENT ADVISOR BOARD MEMBER AND CHAIRMAN LAURENT NICASTRO, work on medium- and long-term projects our revenues, they also had to cope with of the “Union TLF” professional A graduate of the École Normale OF THE AUDIT COMMITTEE EXECUTIVE VICE PRESIDENT in the sector. a sharp upturn in business. federation bringing together Supérieure, an associate professor A former student at the Ecole OPERATIONS in social sciences and holder Nationale d’Administration, he was A graduate of the Panthéon- Overall, 60% of our sites saw a sharp companies from the French “Even in the face of a brutal shock transport and logistics sectors. PASCAL TERANNE, of a master’s degree from ESCP, public auditor at the Court of Auditors, Sorbonne University in Paris, and change, and in 40% of cases, we had to as engendered by the Covid-19 crisis, ADMINISTRATOR, he began his career at Bossard before becoming Chief of Staff for the with a DESS advanced diploma manage the consequences of a drop in EMPLOYEE REPRESENTATIVE Consultants (now Cap Gemini) in Minister of Trade, Craft and Services in logistics management and we showed that our business model A graduate of the École Supérieure 1989. From 1995 to 2015, he held then chairing Klépierre (BNP Paribas). transport engineering, he began business, going as far as temporary des Transports, with a Master’s various positions within the Norbert Chairman of HLM France Habitation, his career at Hays Logistics, closure. In both cases, our teams came can effectively respond to the changing Degree in Business Law, he began his Dentressangle group and in 2016 he is also vice-president of the before heading up Castorama’s up trumps, proving their ability to adapt needs of our customers.” career at La Flèche Cavaillonnaise, he became CEO of SOCOTEC. Chamber of Commerce and Industry supply chain, joining ID Logistics before joining ID Logistics in 2001 In 2020, he joined ID Logistics as an Paris Île-de-France, in charge of in 2017. to variations in demand. Christophe Satin as Legal Director. Independent Advisor. congresses and fairs.

2 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 3 From left to right: Steeve Lefi, operations manager, Nicolas Calle, site manager and Sandrine Galliet, site assistant. CONQUERING THE NORTH AMERICAN MARKET FOCUS ON E-COMMERCE

With a mature market This new customer base Thanks to its acquisition of Jagged Peak, ID Logistics gained focused on and access to innovative a foothold in the United States, creating new opportunities. e-commerce, technology are two major the United States factors in the Group’s is a most promising strategy for establishment territory for in the United States. or a company like ID Logistics, the United States whether they come from conventional e-commerce ID Logistics. However, it does have is a promising market. Well structured, vast and or from an Amazon/Walmart fulfilment. The tool other notable assets too. mature, its characteristics provide substantial includes modules from an Order Management The North American market As Christophe Satin, F potential for development. The Group just System (OMS), a Warehouse Management System is a mature one, wholly Chief Operating Officer had to find an entry point to get into this market. (WMS) and a Transport Management System (TMS). directed towards explains, “the experience In line with its development strategy where As Christophe Satin, Chief Operating Officer of e-commerce. To make acquired in Europe today establishment in a new country occurs as part ID Logistics noted: “Thanks to the integration of Jagged their mark on this sector, gives ID Logistics a of a support package for an existing customer, Peak, we now have a solid operational base in the United logistics players must be comparative edge in its quest the opportunity for the Group to gain a foothold States. Our ambition is to develop our business in this able to organise distribution on the North American in the United States came about via Nespresso. area, specifically using our customer portfolio.” nationally and possess market. Some of the ID Logistics is already a European operations partner This ability to support customers on the North information systems technology we use in Europe of this Nestlé subsidiary, which leads the market in American continent further enhances the Group’s capable of interfacing with may be of additional service high-end coffee. In the United States, its supply chain attractiveness. those of their customers. here. I am thinking was previously managed by US firm Jagged Peak, The challenge is to ensure specifically about our INTERNATIONAL a logistics services player specialising in all orders are processed information systems, the use e-commerce, multi-channel and consumer products. regardless of their origin, of voice preparation and radio and to organise their frequencies, or even some Jagged Peak, the entry point country-wide delivery. automated, mechanised tools for ID Logistics in North America that we already use. DEPLOYMENT In purchasing Jagged Peak, For our current and future By acquiring Jagged Peak at the end of 2019, ID Logistics incorporates customers, this is an ID Logistics created a base in the United States where e-commerce customers attractive feature.” TO SUPPORT ITS CUSTOMERS’ INTERNATIONAL DEPLOYMENT, it supports a recognised customer, by means of an such as Nespresso, Coravin, effective network stretching across the whole North Birkenstock, and Melitta ID LOGISTICS IS BROADENING ITS GEOGRAPHIC COVERAGE. American territory. Launched in 2000 and based in into its portfolio, and has Tampa, Florida, Jagged Peak has six establishments become the owner of WITH THE ACQUISITION OF JAGGED PEAK, 2019 MARKED spread across several states including New Jersey, an effective proprietary Florida, Texas, Ohio and California. This geographic information system. THE GROUP’S ARRIVAL IN THE UNITED STATES. coverage enables distribution across the whole The Group is establishing country. Jagged Peak’s acquisition also meant that a base in the United Jagged Peak’s the Group would take over ownership of a unique, States thanks to A NEW TERRITORY, A NEW OUTLOOK. Nespresso, one of high-performance information system. The system the Group’s European revenues in 2019 allows the control of all orders in North America, customers.

4 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 5 NORTH AMERICA WESTERN EUROPE

EVER-INCREASING SOUTH AMERICA INTERNATIONAL INFLUENCE ID LOGISTICS PURSUES ITS INVESTMENT IN MAINLAND France, Spain, Portugal, EUROPE AND STRENGTHENS ITS INTERNATIONAL 1 COUNTRY United States 6 COUNTRIES the Netherlands, Belgium and Germany PRESENCE BY COVERING ADDITIONAL COUNTRIES. ID LOGISTICS US In the United States, ID Logistics acquired Jagged Peak, ID LOGISTICS FRANCE Brazil, Argentina a specialist in e-commerce logistics. This acquisition In France, ID Logistics has launched a new partnership 3 COUNTRIES and Chile is an excellent strategic opportunity, extending with Roquette, a world leader in plant-based ingredients the Group’s geographic coverage to a new continent. for the Food, Nutrition and Health markets. ID DO BRASIL LOGÍSTICA LTDA Over and above the American market, a country with Roquette chose ID Logistics to manage a 90,000 sq.m huge business potential, this operation is proof of the campus in the port of Santes (59). This new organisation In Brazil, ID Logistics started a new partnership with trust and satisfaction of Nespresso, a historic Group Arcor, a South American leader in chocolate, cookies, will be linked to the launch of barge delivery from customer, which has given over the management of the plant. sweets, and lollipops. The new distribution centre its logistics flows in the United States to ID Logistics. located in Extrema, Minas Gerais, has a surface area of 12,000 sq.m, with storage space and a temperature- controlled cold room. The business was set up in record very year, the Group extends its geographic time for a start-up, in July 2020. coverage a little more, thus benefiting E customers looking for support in their operations. ID Logistics is now established in eighteen countries around the world across CENTRAL AND EASTERN EUROPE ASIA AFRICA four continents. In addition, the increasing number Poland, Romania China, Taiwan 3 COUNTRIES and Russia 3 COUNTRIES and Indonesia of projects deployed for ID Logistics’ partners Morocco 2 COUNTRIES and Réunion in new territories are additional anchoring points ID LOGISTICS RUSSIA ID LOGISTICS TAIWAN for the Group’s international development. ID LOGISTICS MAROC In Russia, ID Logistics continues its development with In Taiwan, ID Logistics launched the B2C project on Today in Morocco, the national ID Logistics distribution two new projects extending its business with e-com behalf of Carrefour in Lumping. This new project makes centre provides round-the-clock service to more than warehouse of Russian biggest confectionery producer it possible to prepare e-commerce orders not in stores, 110 Hyper Carrefour, Carrefour Market, Atacadao and opening a new 11,000 sq.m site in the Moscow but in a warehouse of 8,000 sq.m dedicated to this and Supeco locations across the country. Two overflow region specifically to distribute alcohol and beverages. activity, with the help of 55 employees. sites, each with 3,000 pallet bays, are also available. Business on this new site incorporates many co-packing operations.

6 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 7 ID LOGISTICS SEES MAJOR GROWTH IN GERMANY IN BENELUX, ID LOGISTICS IS GAINING GROUND Since business began there in 2013, ID Logistics has continued to attract On Europe’s largest logistics market in Germany, new customers and to expand its business. the Group continues to see strong growth. Thanks to its

customer portfolio with a strong e-commerce component, The history of ID Logistics in Benelux new key accounts. In a few short years, to support Media Markt, a leader in the ID Logistics has no shortage of ways to impress current began in 2013 with the acquisition of CEPL, ID Logistics has increased its number electronic goods market, and Emesa, and future customers. operating a site of 90,000 sq.m, and of locations and expanded its customer a major e-commerce player specialising supporting a single customer, Sony, portfolio. Today, the Group operates in retail. specialising in electronic goods. Since then, no fewer than 6 sites in Benelux, with In Den Bosch, ID Logistics is in the process The new platform, located in Kaiserslautern, scheduled to come into service in early 2021, will cover an area of over ID Logistics realised strong growth, based a warehouse in development, across of building a warehouse some 24,000 sq.m 40,000 sq.m. employees on three fundamentals: detailed knowledge a total area of 360,000 sq.m. for Intratuin, the market leader in gardening of the consumer goods market (FMCG, and outdoor furniture. Lastly, ID Logistics food and non-food retail) and e-commerce, New sites opened transferred Makro’s business, which What positioning has been This is also reflected in our growth and of ID Logistics in Germany: we have gone positioning as a pure contract logistics hitherto occupied a 20,000 sq.m warehouse, 6 sites adopted by ID Logistics our ability to attract key accounts. from being a small player, to a mid-size player, and the ability to provide innovative In 2019, there was plenty of good news for to a new 30,000 sq.m site. This move was in Germany? Our revenues have increased by 20-40% player with strong ambition. Our new solutions. This strategy and ID Logistics’ the Group. ID Logistics Benelux began also an opportunity for the Group’s teams every year since our foundation and location will strengthen our team spirit entrepreneurial spirit have helped win operating a 70,000 sq.m site in Etten-Leur to make operational improvements. The German logistics market is the leading companies have assigned us at a time when we are making our play Not forgetting the launch in 2018 of 360,000 sq.m biggest in Europe, and several major to pilot large-scale operations. as a challenger on a mature market. operations at a new 16,000 sq.m site for operated players are present in it. In-house, this deployment results paint manufacturer PPG. INTERVIEW WITH ROBIN OTTO, Competition is really tough! In Germany, COMMERCIAL VICE PRESIDENT in the recruitment of new talent. Bruno Verlinden, Commercial Director ID Logistics is very specially focused on ID LOGISTICS GERMANY We are pursuing a customer-focused of ID Logistics Benelux, said: “This growth e-commerce, which accounts for around development strategy, which consists is most encouraging. Not only is our customer 70% of our business. The range of of supporting every customer in the portfolio growing year on year, but we have products we process is broad, and clearly deployment of their activities. not lost a single partner. This is a sign of our identified: FMCG and retail consumer We should also highlight a differentiating At the same time, in this competitive ability to adapt to our customers’ needs and goods, dangerous products, cosmetics, factor in terms of our positioning: our environment, our development may also to provide innovation. I can also state that our furniture and household appliances… ability to invest and to develop turnkey be achieved by external growth in the brand awareness has increased a lot. For sure, In line with the Group’s strategy, we focus real-estate projects. medium-term. sales prospecting is in our DNA, but we are employees BRUNO VERLINDEN, on large-volume logistics outsourcing receiving an ever-growing number of contacts COMMERCIAL DIRECTOR projects, between 20,000 and How do you see the future? The German Head Quarter about our services and solutions. Belgium OF ID LOGISTICS BENELUX 40,000 sq.m. For instance, today we will be hosted in a new premises. and the Netherlands are natural hubs for support companies like Coty, or giants In Germany, ID Logistics is a mid-size Is this a big step for you? 7 sites European distribution centres and logistics “Belgium and the in the e-commerce and furniture player. However, I remain convinced that services. I am confident that our double-digit Netherlands are natural segments. Our e-commerce positioning our size, our agility, our capacity for Absolutely. During 2020, our growth will continue, despite the with large accounts allows us today innovation and our entrepreneurial spirit, administrative teams will come together consequences of the Covid-19 crisis.” hubs for European to be robust and record strong growth, backed by a solid Group, all enhance at a new site in Darmstadt. The move 366,000 sq.m distribution centres despite the health crisis. our attractiveness for many companies. marks a milestone in the development operated and logistics services.” The site at Tilburg in the Netherlands.

8 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 9 Dorian Reynaud, inventory clerk. INTERNAL INNOVATION, A DRIVING FORCE BEHIND THE GROUP’S DEVELOPMENT To help stimulate innovation, ID Logistics launched Innovation Booster 2020. Via this programme, our teams are committed to finding the best solutions to improve the performance of the Group and its customers.

How is the innovation process disseminating the relevant projects How do you follow organised within the Group? over the Group’s sites. It should be noted these projects up? that outside this triptych, the Innovation Each country where ID Logistics is Department is constantly assessing and The aim is to capitalise on this internal established has its own innovation testing the contributions made by new innovation process and to deploy the system linked to that country’s technologies to make way for tomorrow’s initiatives adopted across all the Group’s Management Committee and run by an INTERVIEW WITH LUDOVIC LAMAUD, logistics. countries, where they have an EXECUTIVE VICE PRESIDENT, DEVELOPMENT Innovation Committee. This organisation AND INNOVATION operational meaning. Field managers makes it possible to identify relevant What contribution was made are responsible for choosing the projects local initiatives and to disseminate them by the “Kings of Innovation” relevant to their business. They are then quickly. Regular discussions between the and Projects department. First of all, competition? supported during the deployment phase various local committees and the Group’s the “Kings of Innovation” competition. by our EMIP teams. To ensure that the innovation structure mean the progress Launched in spring 2019, it gave all This initiative was a real success! All the process is successfully reproduced, INNOVATION of each project can be monitored, and the employees the chance to suggest teams got involved in all of the Group’s it will centre around a competition known deployment of structural innovations can innovative projects. This veritable subsidiaries. The competition created as the “Innovation Game” which aims be sped up. Thanks to this methodology, management tool saw innovative 117 innovative initiatives covering various to reward those sites that deploy the ID Logistics ensures that its innovation solutions emerge, helped stimulate themes: digitalisation, productivity, most innovations, monitored at Group portfolio undergoes coordinated teams and boost their creativity, ergonomics, quality, security, sustainable level by the senior management. AS DNA development. and generated solutions that were development, etc. Each project was assessed collectively. Secondly, internal tested and implemented on site and was In 2018, the Group launched communication. Each employee is assessed by a committee of experts. BY INTRODUCING BOTTOM-UP INNOVATION SYSTEMS, Innovation Booster 2020. brought up to speed about the new The winners, both national and What does that entail? processes and technologies deployed international, were chosen with the “Regular discussions ID LOGISTICS BRINGS TOGETHER ALL EMPLOYEES IN within the Group. This information takes participation of more than 700 managers. between the various local Innovation Booster 2020 is a bottom-up the form of a regular newsletter, Flash These innovations help to identify the committees and the Group’s innovation program, in other words Info Innovation, which outlines projects, needs on our sites and to change the way innovation structure mean A GENUINELY COLLECTIVE APPROACH TO ENHANCE it goes from the ground up. It centres and a dedicated web portal. Lastly, the we do things and the tools we use. It is around three areas: an internal EMIP departments (studies, methods, significant that the initiatives suggested the progress of each project BOTH CUSTOMER PERFORMANCE AND SATISFACTION. competition open to all, a specific innovation, and projects) in each country are often directed towards service and can be monitored, and the communication in this respect, and support the sites in carrying out Proofs quality, and always meet the operational deployment of structural support for deployment by the Methods Of Concept (POC) for innovations, needs of the Group and our customers. innovations can be sped up.”

10 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 11 AN INNOVATION COMPETITION 23% AT THE SERVICE OF EFFICIENCY in cobotics, robotics & mechanisation AN EFFECTIVE, COMPREHENSIVE SOFTWARE PACKAGE 25% AT THE SERVICE OF E-COMMERCE PLAYERS Launched in spring 2019, the “Kings of Innovation” competition in digitalisation Upon purchasing Jagged channels and geographically distant targeted all Group employees around the world. projects Peak in the United States, distribution centres. It has many submitted advantages: it is highly configurable, After selecting one champion per country or region for France, 30% ID Logistics became the scalable, and feature-rich with robust APIs, it includes multi-layer security (PSCI DSS, the “Kings of Innovation” were chosen from among the teams including: in process & service evolutions owner of its Edge software platform. A powerful tool PCD, Safe Harbor, compliance with HIPAA presenting 117 projects. Focus on three significant innovations. standards), enables full lifecycle to support all e-commerce management for all orders, real-time 22% players. control of order capture based on stock in equipment evolution availability (ATP) or scheduled availability, Within the Information Systems consolidation of orders from multiple ID Smart trolley Department (ISD), priority is given to the merchant websites, business units, IDshare Guarantees order challenges faced by business lines and distribution channels and business Optimise resources between sites traceability by customers. The aim is to find innovative partners, the supply of “perfect”, fully thanks to a digital platform solutions that meet business needs, executable orders, and so on. Developed by ID Logistics, the in an environment where the supply chain The software’s features meet all of The Group’s ability to allocate human and material ID Smart trolley is fitted with cameras. is a competitive advantage. Naturally, the needs of omnichannel commerce, resources between sites is essential in ensuring the Thanks to a video system inserted innovation is part of the Group’s DNA, but not just those of US e-commerce players. necessary flexibility for our customers. For instance, in the gibbet, the contents of the pallet this is all too true for the IT department. As proof of the solution’s operational during the Covid-19 health crisis, some customers are filmed continuously. With the acquisition of Jagged Peak in late interest, just a few months after its were forced to suspend their business, resulting in These recordings allow video tracking 2019, ID Logistics became the owner of adoption, ID Logistics was already using the shutdown of their dedicated logistics sites; Smart Glasses of trolley activity. As such, it becomes the Edge software solution developed by Edge to support the commercial conversely, others were able to continue their Obtain information ergonomically possible to provide physical evidence the US company. development of e-commerce customers operations and saw a sharp increase in their volume to enhance performance of the logistics process in the event As Laurent Condamine, Director of on the European market. of business. In these conditions, it is important of a discussion with a recipient. Information Systems, says: “This platform An additional plus for the Group. to have a means of optimising resource allocation. With these Smart Glasses, order preparation becomes This system allows you to link a affords ID Logistics a real competitive This is just what is enabled by IDshare. even easier, thanks to the data displayed on their lenses. specific order to a pallet, and find advantage. It allows additional services This digital platform, developed by the Group in Wearing this device, operators can for instance find out the video sequence where the picker to be provided to customers that are very tandem with the start-up Factoriz, provides a the number of the product to be picked or its location on places the order on the pallet, thus popular with e-commerce players.” “The software’s features meet technical response to the question of synergies the racks, simply by reading the embedded information. allowing you to accept or reject the all of the needs of omnichannel between sites. It enables resources to be shared Smart Glasses are also able to scan products and drop-off complaint. The ID Smart trolley is also A platform rich in features commerce, not just those between sites as required. locations, or do voice confirmations. An ergonomic equipped with a “put to light” system innovation that enhances employee comfort, whether that sends blue and red light signals Edge is an ultra-powerful tool. of US e-commerce players.” receiving or picking. to help with drop-off. Ultimately, this An ECP-OMS-SCM e-commerce platform, Laurent Condamine innovation helps to decrease disputes, its Web 2.0 architecture allows the increases productivity and enhances management of logistics over several sales operator comfort.

12 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 13 From left to right: Mehdi Elgouille, team leader, Alexis Nardy, GDS back-up, and IN POLAND Lætitia Delannay, GDS. CUSTOMER SATISFACTION, DRIVING GROWTH IN EASTERN EUROPE with a total surface area In Poland and Romania, ID Logistics’ ability to provide its customers of 300,000 sq.m with bespoke services has enabled the Group to expand its activities. 2,500 employees

How did the Group start What are the Group’s main IN ROMANIA its deployment advantages to showcase in Eastern Europe? to its customers in Eastern Europe? ID Logistics was established in Poland in 2008, following a request from the The relationship based on trust that we with a total surface area Carrefour group. At the time, this mass INTERVIEW WITH YANN BELGY, build with our customers is based on our of 150,000 sq.m distribution player needed our support CEO OF ID LOGISTICS POLAND ability to be attentive to their needs and in the installation of IT solutions. to create appropriate operational The customer then requested that we solutions. It is also worth mentioning take over the business of a site in Będzin. the quality of our project management 1,000 employees After the solutions we provided were Is this example typical teams, which makes it easier to transfer deemed satisfactory, other operations of the Group’s growth strategy best practice and skills from one site were then entrusted to us. in Eastern Europe? to another, and from one country to OPERATIONAL In February 2020, we opened a 65,000 another. Furthermore, in Eastern sq.m warehouse in Rawa Mazowiecka for Our partnership with Auchan, a company Europe, we benefit from the know-how the same customer, where 600 people we supported in Poland from 2015, also acquired in Western Europe when it are currently employed. perfectly illustrates the way ID Logistics comes to mechanisation and automation. undertakes its activities. We also know how to develop our own EXCELLENCE Were you able to capitalise After a successful initial collaboration, tools there, which can be used on other on this customer satisfaction the customer asked for our help in Group sites. For example, this was the to extend the Group’s business operating a logistics centre in Bucharest. case of the ID Smart trolley (see page 13). EACH PROJECT HAS ITS OWN SPECIFIC FEATURES. ID LOGISTICS to other countries? It is scheduled to enter service in 2020. ID Logistics consistently strives to SUPPORTS ITS CUSTOMERS VIA HIGH-PERFORMANCE BESPOKE Absolutely. Due to the success of the support customers in their local market. “The relationship based partnership in Poland, in 2017, Carrefour From this entry point, we then aim on trust that we build with offered us a support position in Romania, to broaden our customer portfolio with SOLUTIONS, CALIBRATED ACCORDING TO THEIR CONSTRAINTS since the distributor was preparing to local and international companies. our customers is based take over an important logistics centre This strategy allowed us to become on our ability to be attentive AND OBJECTIVES. OPERATIONAL EXCELLENCE IS ONE OF THE in Bucharest. Our strategy has always one of the top 3 contract logistics firms to their needs and to create been to support customers in their in Eastern Europe, posting double-digit appropriate operational GROUP’S CORE VALUES. geographic expansion. growth. solutions.” The ID Smart trolley in action!

14 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 15 AUTOMATION - THE NEW TECHNOLOGICAL TURNKEY HORIZON IN LOGISTICS INNOVATIVE SOLUTIONS ID Logistics is we are in fact developing a bespoke To support the development of e-commerce and new modes developing a new turnkey solution. We are building a new warehouse, designing its 2.4 km of consumption, ID Logistics is entering the age of robotisation logistics site for mechanisation system, and ensuring of conveyors and automation. the Courir retailer the site is commissioned with the reduction in floor space to support its growth existing teams, thus guaranteeing know-how and a rapid ramp-up”. Ability to 8 with bespoke The option chosen, which is simple, Miniloads he emergence of e-commerce and new modes reasoned automation, according to each situation and in line innovative solutions. productive and can be tailored double of consumption have obliged retailers and with the challenges of return on investment”. to future developments, specifically flows manufacturers to offer an ever-increasing number This reasoned automation logic was applied to the includes a DWS (dimensioning,

of references with shortened lead times. operation near Angers of a 50,000 sq.m warehouse for Lidl ID Logistics has partnered up with weighting, scanning) tool allowing 85,000 T locations Mechanisation provided an initial response in dedicated to the return of non-food items. During the study Courir, a rapidly growing player in automated recognition of supplier terms of the supply chain, but now is the time for phase for this job agreed in 2019, several automation the fast-moving sports shoe market. packages, a miniload system and robotisation and automation, which add an autonomy systems were analysed. Ultimately, the choice made was With the prospect of an exponential an end-of-prep sorter equipped with to mechanization. Packaging machines, for instance, a high-speed cross-belt sorter with 18 injection points increase in its business in Europe, 20 outputs, an automated system to now incorporate information systems based on and 179 exit points. In this quest for the right automation Courir’s logistics tool had to be reuse boxes, or even polyarticulated algorithms allowing them to determine the right box solutions, ID Logistics’ employees can rely on dedicated redesigned to absorb the expected robots that are able to automatically size, cut it and complete the order. In the Netherlands, tools, such as an internal web portal that references increase in volumes processed. open boxes. Operation of the new site this technology was incorporated into the platform that available technologies, on ID Logistics’ experience and The R&D department also had to is scheduled for the first half of 2022. ID Logistics operates on behalf of Media Markt, in 2019. on an ecosystem of partners (mechanised and automated think up solutions to improve service, In addition to increased productivity, it also satisfies system integrators, manufacturers and specialist advice). in particular lead times and ability environmental requirements. In Le Mans, to help Training is another important resource. In 2019, a unique to absorb peaks of activity during optimize and increase the number of references program designed by the Group was launched, to get all the year. The overall aim is to managed, ID Logistics is implementing a shuttle R&D and business development teams up to speed in improve efficiency by overhauling system for Descours & Cabaud which optimises mechanised and automated solutions and equipment, processes, based on a concept the management of 36,000 references over an area concept design, implementation schedules and budget of productive mechanisation and “We are building a new of 24,000 sq.m. approaches. More than seventy employees from around the a reasonable, flexible investment. warehouse, designing world have already completed this unique training course. To meet these specifications, teams its mechanisation system, The quest for reasoned optimisation from ID Logistics reviewed no fewer and ensuring the site than 8 different concepts, chosen is commissioned with For Ludovic Lamaud, Executive Vice President, according to their relevance to the existing team.” Development and Innovation, “automation is not an end customer requirements and their in itself. Depending on the case, it meets specific return on investment (ROI). Ludovic Lamaud objectives: to reduce lead times, to achieve an even quality For Ludovic Lamaud, Executive of service in the event of peaks in activity, for a denser Vice President, Development and product storage and preparation area, or to limit the cost Innovation, “the option chosen of logistics operations. Our teams always aim to achieve is innovative due in large part to its overarching nature. For Courir, Robotisation and automation add autonomy to mechanisation. Example of mechanisation helping to support business growth.

16 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 17 From left to right: Missoule Bateau, Maamar Belkhadem and Roger Tahi, order pickers. IDEV, THE TOOL FOR EMPLOYEE GROWTH AND DEVELOPMENT

The Group has built an ambitious structure which gives each employee the means to make progress within the company.

o be attractive to its customers, ID Logistics must the skills expected at each level of responsibility. employees able to take on roles deemed the “driving force” first be attractive to its employees. The company In this way, each business line will mean the same thing of the company. puts the development of the people who bring to everyone, which will make it possible to accurately IDev aims to make ID Logistics a company where T the company to life at the heart of its policy. map jobs within the various entities. Ultimately, we aim employees can enhance their skills and make the most To enhance all its HR management processes and to foster a common language thanks to which real of career opportunities in line with their progress to support its employees in their professional training and mobility actions can be taken. and openness in terms of new corporate business lines development, the Group has implemented the Supported by this international mapping, IDev Career and customers. IDev program. This blueprint was started in 2019 is the program to redesign assessment systems and and will be rolled out over the coming three years. to define the career development needs of all Group For Cécile Coutant Oger, the Group’s Director of Talent employees. IDev Training provides the structure Development, “attractiveness is not something you can to implement skills development. claim, it has to be demonstrated. Thanks to IDev, we are In France, learning methods were thoroughly giving our employees the genuine means to develop their overhauled, giving priority to blended training, which skills, to explore different business lines and posts within combines e-learning, face-to-face and work-based the Group, in short, to make the most of their careers. learning, alongside self-teaching via tutorials. TOWARDS A SUSTAINABLE We are strengthening our ability to attract and retain the From now on, training tools will be more individualised, talent our business needs in order to continue to serve with specific paths for each job. In collaboration with CÉCILE COUTANT OGER, our customers efficiently.” the branch skills operator (OPCO), the Group is currently GROUP DIRECTOR OF TALENT working on certified training courses allowing its DEVELOPMENT COMPANY THAT KEEPS ON One program, four components employees to enhance their employability within the Group. IDev Talent is the flagship project for 2020. “Attractiveness is not something you The IDev program has four components: IDev Function, Its objective is twofold: to enhance the Group’s ability can claim, it has to be demonstrated. IDev Career, IDev Talent and IDev Leader. At the base to identify talent and to satisfy the professional Thanks to IDev, we are giving our of the program, IDev Function aims to create an aspirations of all employees through mobility employees the genuine means LEARNING international map of the Group’s business lines. (transverse, geographical or vertical). As such, to develop their skills, to explore This was finalised in February this year for France, ID Logistics is imbued with a real sense of social and will be shared with the Group’s other countries by responsibility. Last but not least, IDev Leader is different business lines and posts ID LOGISTICS IS ACQUIRING NEW RESOURCES TO STRENGTHEN EMPLOYEE 2021 so as to build a common repository which sets out, a program targeting employee leadership. It aims within the Group, in short, to make MOBILITY AND ITS ENVIRONMENTAL COMMITMENT. for each business line, the missions undertaken and to identify and support the career paths of those the most of their careers.”

18 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 19 AN ENVIRONMENTAL DEPARTMENT EMPLOYEE SAFETY, IS ABOVE ALL WELL-BEING AT WORK MEANS A MATTER OF MANAGEMENT! TO ANCHOR THE GROUP’S CSR AMBITION SATISFIED EMPLOYEES

INTERVIEW WITH THIERRY DAUX, HEALTH AND SAFETY DIRECTOR Deeply involved in sustainable development, the Group For the third time, the HappyAtWork survey was OF ID LOGISTICS FRANCE still wishes to make further inroads in 2020. conducted among employees in five Group countries (France, Spain, Portugal, Brazil and Poland), and the results are above the sector average. How would you sum up 2019? to intervene more with regard In France, occupational accidents to risky behaviour, since ultimately, among our employees, excluding safety is above all a matter temp workers, fell in absolute terms of management. o help ensure this subject is at the by 2.2 points between 2018 and 2019 core of the business strategy, 70.1% 4.18/5 (lost time occupational accidents). What are your plans ® an Environment and Sustainable of positive opinions (score for the The Happy Index AtWork score Over the same period, the volume for 2020? T Development department was created, logistics transport sector: 61.8%) (transport and logistics sector of hours worked increased, showing headed by Guillaume Delaval. A member score: 3.97/5) a significant drop in the accident rate We will keep on working with public of the Management Committee, this on our sites. bodies, Carsat and INRS, on this GUILLAUME DELAVAL, employee’s mission will be threefold: GROUP CSR DIRECTOR subject of safety. We have also to deploy a uniform working method across 75% How do you explain these launched training programs and are good figures? conducting targeted actions on the the entire Group, to complete an ambitious, of employees are proud to work 81.3% few sites where accidents are more realistic program in terms of sustainable for ID Logistics, compared to 66.3% of employees enjoy working for “The aim for ID Logistics They are the result of our action likely to occur. development over the next three years, on average in transport and logistics ID Logistics, compared to 68.2% in terms of safety, centred on three Furthermore, we have done work and to implement it. and its ecosystem is to reduce companies on average in transport and logistics As a partner in contract logistics, the environmental footprint companies areas. Firstly, in 2016, ID Logistics to classify our sites according ID Logistics embraces its customers’ of its logistics activities. made a commitment to Carsat for to type of business, so as to identify goals and requirements. To this end, its From a broader perspective, 4 years to set quantified objectives the relevant security measures with the aim of reducing for each category. environmental ambition must be defined ID Logistics wishes to fully and structured in close partnership with What are your major highlights within the Group? occupational accidents in our them, using the following questions as a commit to its corporate social business lines. Secondly, to reduce guide: how can the Group’s carbon footprint responsibility.” “Over the past 15 years at ID Logistics, accidents related to the operation be curtailed? How can waste production I can especially remember the first “ With ID Logistics, I was of handling equipment, we be reduced? How can natural resource able to go and work in China, redesigned the signage on site, launches of e-commerce sites. We had installed mirrors, and set up exploration be optimised? The aim for Poland and Russia. ID Logistics and its ecosystem is to reduce to learn the new codes and new processes a system to identify breaches the environmental footprint of its logistics relating to this business.” For me, these were some of safety rules. occupational activities. From a broader perspective, M. B. wonderful times, and they Lastly, we worked with field ID Logistics wishes to fully commit to its To improve the environmental quality of resources used (vehicles or sites) is one allowed me to meet people, management to encourage them accident points corporate social responsibility. Internally, of the actions of ID Logistics’ sustainable development strategy. “My best highlight has been my career and have new professional emphasis has been placed on integrating path at the Lens site: moving to a new post, experiences.” social factors. This new Sustainable in a new region, with an unforgettable R. G. Development department will deepen team.” and widen the CSR dynamic. D. S.

20 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 21 FINANCIAL RESULTS SHAREHOLDING AND STOCK MARKET CONSOLIDATED CHANGES IN THE STOCK MARKET PRICE INCOME STATEMENT (€) (at 31 December) 200 * ID Logistics posted revenues 190 (in €m) 2019 2018 Revenues 1,534,239 1,410,300 THE GROUP ENJOYS SUSTAINED 180 of €1,534.2 million in 2019, Purchases and external expenses (739,413) (795,191) 170 175 € GROWTH IN A DYNAMIC up 10.0% YoY on a like-for-like Staff expenses (578,169) (528,814) basis. Its current operating growth 160 Duties and taxes (13,426) (15,125) MARKET ENVIRONMENT. in revenues Other current income (expense) 84 1,201 income rose sharply (+14.2%) 150 like-for-like 140 140 € Net reversal (allocation) to provisions 1,790 1,712 to stand at €54 million, showing Net depreciation and amortisation (151,128) (26,776) 130 the robust and attractive nature Current operating income before depreciation 120 of its model. of customer relationships 53,977 47,307 110 Depreciation of customer relationships acquired (1,287) (1,287) Non-current income (expense) (7,263) - 100 02/05/17 15/05/17 15/05/18 06/05/2020 Operating income 45,427 46,020 Financial income 962 1,001 Financial expense (16,833) (6,237) Group profit before tax 29,556 40,784 Income tax (13,088) (12,586) Automotive & Aerospace Share of income from equity affiliates 476 498 3% 1,534.2 Consolidated net profit 16,944 28,696 1,410.3 Of which minority interests 2,120 3,360 1,329.3 Cosmetics Treasury shares 6% 2019 revenue (in %) Of which Group share 14,824 25,336 THE ID LOGISTICS 0.1% 54.0 E-Commerce NET INCOME GROUP SHARE, EARNINGS PER SHARE Retail SECURITY 47.3 20% - basic (in €) 2.63 4.50 42% 36.7 Fashion ISIN code - diluted (in €) 2.48 4.24 5% FR0010929125 Managers Public 60.7% * as of 1 January 2019, the Group applied the IFRS 16 accounting standard to leases. 39.2% FMCG Listing market 18% Pharmaceuticals Euronext Paris 2% High-tech 4% Market 2017 2018 2019 2017 2018 2019 Euronext Compartiment A, CAC All shares, CAC All tradable, REVENUES CURRENT OPERATING INCOME DISTRIBUTION OF REVENUES CAC Industrials, CAC Mid & Small, CAPITAL ALLOCATION (IN €M) (IN €M) (including the United States and excluding South Africa CAC Small (at 31 December 2019) with effect from 1 January 2019)

22 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 23 CONSOLIDATED BALANCE SHEET CONSOLIDATED STATEMENT (at 31 December) EUROPE AFRICA ASIA NORTH AMERICA * OF CASH FLOWS (in €m) 2019 2018 (at 31 December) FRANCE GERMANY MOROCCO CHINA UNITED STATES Translation adjustments 174,726 172,659 * (in €m) ID LOGISTICS FRANCE ID LOGISTICS GERMANY ID LOGISTICS MAROC ID LOGISTICS CHINA ID LOGISTICS US Intangible fixed assets 21,731 22,502 2019 2018 55, chemin des Engranauds Lombardinostrasse 1 19, rue Ibnou Koutia Ain Sebaâ Fund Tower, Floor 4, No. 69, 7650 W. Courtney Net income 16,944 28,696 Tangible fixed assets 134,620 103,948 13660 Orgon 76 726 Germersheim Casablanca Lane 962, Huaxu Road, Campbell Causeway, Ste. Net depreciation, amortisation and provisions 148,999 28,529 Rights of use - IFRS 16 376,962 n.a. France Germany Morocco Qingpu District Xujing 1200 Tampa - FL 33607 – Tel. + 33 (0)4 42 11 06 00 Tel. + 49 7274 502 11 Tel. + 212 5 22 34 43 16 201702 Shanghai United States Securities of equity affiliates 1,297 1,229 Share of retained earnings from equity affiliates (16) (192) [email protected] [email protected] [email protected] China Tel. 813 637 6900 Other non-current financial assets 13,725 11,869 Tel. + 86 21 6364 2957 Fax : 813 637 6932 Gains or losses on disposals of fixed assets (1,202) - ID LOGISTICS TRANSPORT [email protected] [email protected] Deferred tax assets 12,312 9,199 Quartier Boscodomini POLAND REUNION Change in working capital requirement (1,378) (1,723) ZAC Extens MIN Non-current assets 735,373 321,406 Net cash flow generated by the business after net ID LOGISTICS POLSKA ID LOGISTICS INDIAN OCEAN 163,347 55,310 735, avenue de la Première DB TAIWAN Inventory 165 227 financial debt and tax expense 84300 Cavaillon ul.Rozdzienskiego 91 3, rue Simone Morin SOUTH AMERICA 40-203 Katowice ZI des Tamarins ID LOGISTICS TAIWAN Customers 283,049 250,694 Tax charge 13,089 12,586 Tel. + 33 (0)4 90 04 45 26 [email protected] Polska 97420 Le Port No. 36, Section 2, Changxing Road Costs related to acquisitions 3,919 - BRAZIL Other receivables 48,521 53,393 Tel. + 48 32 411 2100 Réunion Luzhu Distric Other current financial assets 30,826 23,132 [email protected] Tel. + 33 262 32 33 64 Taoyuan City Net financial expense related to financing transactions 13,631 3,557 SPAIN [email protected] Taiwan (R.O.C.) ID DO BRASIL LOGÍSTICA LTDA Edifício Icon Alphaville Cash and cash equivalents 92,518 105,914 Tel. + 886 33 12 71 66 Net cash flow generated by the business after net ROMANIA Alameda Mamoré, 503 – 4º andar Current assets 455,079 433,360 193,986 71,453 ID LOGISTICS ESPAÑA [email protected] financial debt and tax expense C/ Federido Mompou, 5 Alphaville Industrial – Barueri Total Assets 1,190,452 754,766 Tax paid (11,843) (9,781) Edificio 1, Planta 6 ID LOGISTICS ROMANIA SP – CEP 06454-040 IDL Bucharest Srl Share capital 2,823 2,821 Net cash flow generated by the business 182,143 61,672 28050 Madrid INDONESIA Brasil España Strada Italia nr. 1-7, Tel. + 55 11 3809 2600 Premiums 57,241 57,241 Acquisition of intangible and tangible fixed assets (67,090) (58,738) Tel. + 34 918 783 800 P3 Bucharest Logistic Park, ID LOGITIMA INDONESIA [email protected] Translation adjustments (10,903) (11,371) Acquisition of financial fixed assets - (1,422) Depozit 4 si 7 Gedung Palma One #05-511 Chiajna, Jud Ilfov Jl. HR Rasuna Said Kav X-2/4, Setiabudi Consolidated reserves 129,036 105,369 Acquisition of subsidiaries net of cash acquired (13,269) - PORTUGAL Romania Jakarta Selatan 12910 ARGENTINA Result for the financial year 14,824 25,336 Costs related to acquisitions (3,919) - Indonesia ID LOGISTICS PORTUGAL Tel. + 62 21 252 1002 ID LOGISTICS ARGENTINA Shareholders' equity - Group 193,021 179,396 Disposal of intangible and tangible assets 6,284 886 EN 3, Km 7.8 RUSSIA Edificio “C” Bureau Parc San Isidro, Cuyo [email protected] Minority interests 11,004 10,419 Disposal of financial fixed assets - 1 Estrada dos Arneiros 2 3532, Martínez 42050-544 Azambuja ID LOGISTICS RUSSIE Provincia de Buenos Aires Shareholders' equity 204,025 189,815 8 Marta Street, Building 1 Net cash flow from investment transactions (77,994) (59,273) Portugal Argentina Financial debts of more than one year 84,750 98,937 Tel. + 351 263 090 100 Construction 12, Tel. + 54 11 3220 2973 Business Center “ Trio” [email protected] Rental debts of more than one year - IFRS 16 267,414 n.a. Net financial expense related to financing transactions (4,686) (3,557) BELGIUM AND THE NETHERLANDS Moscow, 127083 Long-term provisions 23,537 20,407 Net issue of borrowings 57,509 61,768 Russia Tel. + 7 495 228 38 39 CHILE Deferred tax liabilities - 30 Loan repayments (46,764) (45,669) ID LOGISTICS BENELUX [email protected] Dongenseweg 200 ID LOGISTICS CHILE Non-current liabilities 375,701 119,374 Repayment of rental debt (124,340) - 5047 SH Tilburg Don Carlos 2939, Of. 407 Short-term provisions 8,381 9,608 Disposal of treasury shares 295 17 The Netherlands Las Condes Financial debts of less than one year 94,893 69,758 Distribution of dividends to minority interests (1,447) (1,410) Tel. +31 13 515 7 515 Santiago [email protected] Chile Rental debts of less than one year - IFRS 16 112,265 n.a. Capital increase - 2,577 Tel. + 56 9 8214506 [email protected] Bank overdrafts 2,040 222 Net cash flow from financing transactions (119,433) 13,726 Suppliers 219,583 207,616 Currency effects 71 (551) Other debts 173,564 158,373 Change in net current cash (15,213) 15,574 Current liabilities 610,726 445,577 Net current cash at opening 105,691 90,117 Total Liabilities 1,190,452 754,766 Net current cash at closing 90,478 105,691 * as of 1 January 2019, the Group applied the IFRS 16 accounting standard to leases. * as of 1 January 2019, the Group applied the IFRS 16 accounting standard to leases. 24 ID Logistics 2019 ANNUAL REPORT ID Logistics 2019 ANNUAL REPORT 25 – Photo credits: ID Logistics photo library, Ludovic Le Couster, William Beaucardet, Oscar Timmers. Oscar William Beaucardet, Le Couster, Ludovic library, photo ID Logistics credits: – Photo

ID LOGISTICS 55, chemin des Engranauds 13660 Orgon - France