Attractive Logistics
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ANNUAL REPORT 2019 ATTRACTIVE LOGISTICS ID LOGISTICS, MAKING LOGISTICS EVEN MORE AN INNOVATIVE AND ATTRACTIVE IN FUTURE ATTRACTIVE PARTNER employees TO HELP MEET What can we say to These strategic choices have led us to rely THE MARKET’S on two pillars: innovation and sustainable sum up 2019? ÉRIC HÉMAR, CHRISTOPHE SATIN, development. In terms of innovation, CHAIRMAN AND CEO CHIEF OPERATING OFFICER, NEW DEMANDS Éric Hémar : With revenues up 10%, each year we make great progress. DIRECTOR 2019 was a good year for the Group. Our customers are the first to single out Launched in 2001, today ID Logistics in revenues This increase was thanks in the main ID Logistics as a company that can find is a European leader in contract logistics. to our organic growth, with the arrival them solutions which are innovative Established in some twenty countries, the Group of new contracts in areas where our skillset and efficient, both operationally and is strong, namely e-commerce, mass economically. In terms of sustainable develops and operates global solutions tailored 320 distribution and cosmetics. Despite development, this is a fundamental topic to each project on behalf of its customers. sites the costs of starting 21 new contracts, for our key accounts and thus a factor Thanks to a proven capacity for innovation, our current operating income has of growth for the Group. Our capacity increased. for innovation and our commitment expertise in automation and a real desire to sustainable development mean that for sustainable development, Group employees Christophe Satin : The acquisition today, ID Logistics is attractive to both are committed to an approach with operational 18 of Jagged Peak at the end of the year our customers and our employees. excellence at its core. These strengths have was a major milestone for the Group. countries This company, operating in the C. S. : To stimulate innovation within allowed ID Logistics to reach the leading edge United States, helped us gain a foothold the Group, we organised the “Kings in e-commerce logistics, a rapidly expanding on North American continent for the first of Innovation” competition among all sector, and to broaden its geographic coverage. time. This area has long been of interest our subsidiaries. Contract logistics to us. Our business is set to launch in a is currently in a developmental phase 2019 marked the Group’s establishment in the 5.8 sector that we know particularly well, that that requires a lot of know-how in the United States. With revenues for 2019 up 10.0% of e-commerce logistics, with a customer automation and mechanisation fields. in like-for-like terms, ID Logistics continues million sq.m we already support in Europe. Innovation is a key element in finding to achieve steady growth. total surface area used the most effective solutions. throughout the world What is the Group’s strategy CONTENTS at the moment? Shares in ID Logistics are listed on the regulated market of Euronext in Paris, compartment B. INTERNATIONAL DEPLOYMENT ��������������������������������������������������������������������������� 04 E. H. : Our business model is not changing. It is in our DNA to be a pure INNOVATION AS DNA . 10 (ISIN code: FR00110929125, ticker: IDL). player in contract logistics. As regards OPERATIONAL EXCELLENCE . 14 our development strategy, it aims to “Our capacity for innovation and our commitment A big thank you to the ID Logistics employees featured on the front, inside and back covers of this annual report! broaden our customer portfolio and On the front cover, from left to right: Rhiade Mehwachi, order picker, Lætitia Delannay, GDS, Khaled Frad, TOWARDS A SUSTAINABLE COMPANY support their businesses over the widest to sustainable development mean that ID Logistics forklift driver, and Ahmed Brik, order picker. THAT KEEPS ON LEARNING . 18 And on the back cover: Ahmed Kaddouri, fresh prep team leader, Franck Njia Djeunkam, wheeler/ controller, possible geographic area. is attractive to our customers and to our employees.” Momar Pene, service manager, Lætitia Delannay, GDS, Alexis Nardy, back-up GDS, and Roger Tahi, order picker. FINANCIAL RESULTS �������������������������������������������������������������������������������������������������������� 22 Éric Hémar ID Logistics 2019 ANNUAL REPORT 1 All our teams are committed to rising How has the Covid-19 crisis C. S. : In a way, the pandemic tested the to this challenge. In order to achieve our affected your business? What robustness of our pure-player position, GOVERNANCE sustainable development and CSR goals, lessons were learned? where each solution is customer- we launched IDev, a multi-faceted specific, since this strategy is centred Board of Directors Executive Committee program, that adopts a social promotion C. S. : When tackling the pandemic, the on our agility. Even in the face of a brutal Made up of representatives The purpose of this management body is to apply and employee development approach, first emergency was to ensure the safety shock as engendered by the Covid-19 of the Group’s controlling the strategy determined by the Board of Directors covering a wide range of topics from of our employees. A wide-ranging action crisis, we showed that our business shareholders and independent and make the operational decisions required in safety to professional training. plan was launched to this end: a crisis unit model can effectively respond to the figures, the Board of Directors the day-to-day life of the Group. is responsible for determining and a psychological unit were set up, needs of our customers. CHRISTOPHE SATIN, IMMOD REPRESENTED MICHÈLE CYNA, In 2019, you submitted a report protective measures and social distancing the Company’s development CHIEF OPERATING OFFICER, BY MARIE-AUDE HÉMAR, INDEPENDENT DIRECTOR AND were applied, etc. Employee safety has strategy and ensuring DIRECTOR BOARD MEMBER MEMBER OF THE AUDIT COMMITTEE to the government on How do you foresee the future A graduate of ISG business school, A graduate of IDRAC Paris, A graduate of the École ÉRIC HÉMAR, CHRISTOPHE SATIN, long been one of the main tenets of our its implementation. the strengths and weaknesses development of ID Logistics? he began his career at Arthur she held a variety of positions Polytechnique, École Nationale des CHAIRMAN AND CEO CHIEF OPERATING OFFICER, DIRECTOR of the French logistics sector. management. As such, we were not Andersen, before working for a at Caisse d’Epargne IDF including Ponts et Chaussées and MIT, she is caught off guard. The second emergency E. H. : Our immediate priority is to help variety of companies before joining that of internal audit inspector. the Director of the BURGEAP Group. Were your requests Fatoumata Toungara, inventory clerk at the Saint-Ouen site (93). Geodis. In 2001, he became joint acknowledged? was to do all that was required to ensure our customers successfully manage founder of ID Logistics. the company could meet the changing the economic repercussions of the crisis, E. H. : We are on the right track. This needs of our customers. Some of them, and find the right answers with them. report, co-written with Patrick Daher, particularly those in the food and In the medium-term, we will pursue Chairman of an air logistics group, e-commerce sectors, saw their organic growth with our key account was delivered to the Prime Minister on businesses skyrocket during the crisis. customers by supporting them in their 16 September 2019. It sets out real world When dealing with these constraints, international deployment. And we will MURIEL MAYETTE-HOLTZ, JACQUES VEYRAT, INDEPENDENT BOARD MEMBER INDEPENDENT ADVISOR YANN PEROT, LUDOVIC LAMAUD, CHIEF FINANCIAL OFFICER EXECUTIVE VICE PRESIDENT, proposals to improve the competitiveness all our teams were mobilised and continue to implement a policy of ÉRIC HÉMAR, JESUS HERNANDEZ MUÑOZ, An actor and director, she was After studying at the École A graduate of the EDHEC DEVELOPMENT AND INNOVATION of the logistics sector in France. reorganised around our values of targeted acquisitions to achieve faster CHAIRMAN AND CEO CHIEF EXECUTIVE OFFICER OF General Manager of the Polytechnique and the École improvement in current business school, Yann began With a DESS advanced diploma A former student at the École ID LOGISTICS GERMANY, DIRECTOR Comédie-Française from 2006 des Ponts et Chaussées in Paris, Our proposals cover simplifying governance solidarity, operational excellence growth than by organic growth alone. his career at Deloitte in France in pharmaceuticals distribution, Nationale d’Administration he A graduate of the University to 2014, before becoming director he held a variety of roles within between logistics professionals and public and responsibility. The Covid-19 crisis has served to operating income and in the United States before he began his career at OCP and began his career with the Court of Madrid, he was at the helm of of the Villa Medicis in Rome and, ministerial offices before joining moving to the Lagardère and Geodis before joining ID Logistics authorities, taxation, regulations, strengthen our conviction regarding of Auditors before joining the ID Logistics Spain from 2006 to since 2019, director of the National the Louis Dreyfus group and then NRJ groups, joining ID Logistics in 2002. organisation of logistics space, and so on. E. H. : In a short space of time, we have the relevance of our model. In this way, French Ministry of Equipment, 2015 and ID Logistics Brazil from Theatre of Nice. launching the IMPALA Group in 2011. in 2009. Following the publication of this report, seen the massive transfer of French food we are set to stay on track. Transport and Tourism in 1993, 2016 to 2018, before heading up where he was technical advisor to ID Logistics Germany and then the “France Logistique” association, from out-of-home catering to mass Minister Bernard Bosson. In 1995, focusing on Jagged Peak’s chaired by former minister Anne-Marie distribution (hypermarkets and +10% he joined Geodis as General integration in the United States.