Independent Quality of Service Survey on Roads of Pakistan Second Quarter 2021
INDEPENDENT QUALITY OF SERVICE SURVEY ON ROADS OF PAKISTAN SECOND QUARTER 2021
ENFORCEMENT WIRELESS – II DIRECTORATE PTA | F-5/1, ISLAMABAD INDEPENDENT QUALITY OF SERVICE SURVEY REPORT INTRODUCTION 1.1. In order to measure the performance and service quality of Cellular Mobile Operators (CMOs), an independent Quality of Service (QoS) Survey has been carried out in Twelve (12) different Motorways / Highways / Inter Cities Roads of Punjab, Khyber Pakhtunkhwa (KPK) and Balochistan. The name of Motorways / Highways / Inter Cities Roads along with survey dates are shown in Table 1.1: QoS Survey Roads & Dates:
S. #. Province City Survey Dates
1. Lahore to Gujranwala 24th May 2021 2. Lahore to Kasur 31st May 2021 Punjab 3. Lahore to Faisalabad 7th June 2021 4. Multan to Rahim Yar Khan 21st June 2021 5. Peshawar to Kohat 24th May 2021 6. Peshawar to Swabi 31st May 2021 Khyber Pakhtunkhwa 7. Peshawar to Haripur 7th June 2021 8. Peshawar to Abbottabad 14th June 2021 9. Quetta to Pishin 24th May 2021 10. Quetta to Sibbi 31st May 2021 Balochistan 11. Quetta to Noshki 7th June 2021 12. Quetta to Khuzdar 14th June 2021 Table 1.1: QOS Survey Roads & Dates DRIVE TEST DETAILS 2.1. The QoS survey was carried out using Automated QoS Monitoring & Benchmarking Tool i.e. "SMARTBENCHMARKER”. During Voice Calls, SMS and Data Sessions, both A-Party and B-Party mobile handsets were kept in auto detect mode. A Call of 120 seconds was made followed by an SMS from Party- A to Party-B.
MOBILE NETWORK COVERAGE 3.1. Mobile Network Signal Strength is measured in decibels (dBm). Signal Strength can range from approximately -30 dBm upto -120 dBm. The closer that number is to zero, the stronger the signal. In general, anything better than –100 decibel is considered a usable signal. The different ranges of signal strength and its effects on broadband speed and sustainability can be seen in Table3.1: Signal Strength and Broadband Speed. S. #. Signal Strength (dBm) Signal Strength 1. -65 to 0 Strong Signal with Maximum Data Speed 2. -75 to -65 Strong Signal with Good Data Speed 3. -85 to -75 Fair, Useful & Reliable Data Speed is Attainable 4. -100 to -85 Marginal Data Speed with Possibility of Drop-Out 5. -140 to -100 Performance will Drop Drastically Table3.1: Signal Strength and Broadband Speed
3.2. 4G / LTE SIGNAL STRENGTH. During the survey 4G/LTE signal strength samples recorded on survey routes. As per Next Generation Mobile Service (NGMS) licenses awarded, licensees are required to meet the threshold of -100dBm or above of Reference Signal Receive Power (RSRP) with 90% confidence level. The analysis of recorded signal strength revealed following: a. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 3.2: Compliance of 4G/LTE (RSRP) Signal Strength. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 1. Jazz 7 Multan to Rahim Yar Khan, Quetta to Pishin, Quetta to Sibbi & Quetta to Noshki Lahore to Gujranwala, Lahore to Faisalabad, Quetta to Pishin & 2. Telenor 4 Quetta to Noshki, Lahore to Gujranwala, Peshawar to Kohat, Peshawar to 3. Ufone 5 Haripur, Quetta to Pishin & Quetta to Sibbi Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 4. ZonG 5 Multan to Rahim Yar Khan & Quetta to Pishin Table 3.2: Compliance of 4G/LTE (RSRP) Signal Strength b. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 3.3: Non-Compliance of 4G/LTE (RSRP) Signal Strength. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Peshawar to Kohat, Peshawar to Swabi, Peshawar to Haripur, 1. Jazz 5 Peshawar to Abbottabad & Quetta to Khuzdar Lahore to Kasur, Multan to Rahim Yar Khan, Peshawar to Kohat, 2. Telenor 8 Peshawar to Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Sibbi & Quetta to Khuzdar Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar 3. Ufone 7 Khan, Peshawar to Swabi, Peshawar to Abbottabad, Quetta to Noshki & Quetta to Khuzdar Peshawar to Kohat, Peshawar to Swabi, Peshawar to Haripur, 4. ZonG 7 Peshawar to Abbottabad, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Table 3.3: Non-Compliance of 4G/LTE (RSRP) Signal Strength 3.3. In case of Jazz, Telenor and ZonG, the mobile handset majority of the time remained on 4G network, while in case of Ufone the mobile handset kept switching between 4G/LTE and 3G Networks based upon its availability on the surveyed Motorways/Highways/Inter Cities Roads.
MOBILE BROADBAND SERVICE 4.1. 4G USER DATA THROUGHPUT. As per Next Generation Mobile Service (NGMS) licenses awarded, licensees are required to meet the threshold of minimum of 2Mbps of 4G User Data Throughput and 256Kbps of 3G User Data Throughput. The analysis User Data Throughput revealed following. a. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 4.1: Compliance of 4G User Data Throughput > 2 Mbps.
S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Swabi, Peshawar to Haripur, Peshawar to 1. Jazz 10 Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Multan to Rahim Yar Khan, 2. Telenor 8 Peshawar to Haripur, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 3. Ufone 9 Peshawar to Kohat, Peshawar to Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin & Quetta to Sibbi Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Swabi, 4. ZonG 12 Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki, Quetta to Khuzdar Table 4.1: Compliance of 4G User Data Throughput > 2Mbps b. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 4.2: Non-Compliance of 4G User Data Throughput > 2Mbps. Motorways / Highways / Inter Cities Roads S. #. Operator Count Names 1. Jazz 2 Lahore to Gujranwala & Lahore to Kasur Lahore to Faisalabad, Peshawar to Kohat, Peshawar to Swabi 2. Telenor 4 & Peshawar to Abbottabad Multan to Rahim Yar Khan, Quetta to Noshki & Quetta to 3. Ufone 3 Khuzdar Table 4.2: Non-Compliance of 4G User Data Throughput > 2Mbps
VOICE SERVICE 5.1. 7 x QoS KPIs have been measured while testing voice services. The results of voice QoS KPIs are as under: a. NETWORK ACCESSIBILITY. The analysis of QoS KPI Network Accessibility > 99% in all surveyed Motorways / Highways / Inter Cities Roads revealed following: i. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 5.1: Compliance of Network Accessibility > 99% Motorways / Highways / Inter Cities Roads S. #. Operator Count Names Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, 1. Jazz 9 Peshawar to Swabi, Peshawar to Haripur, Peshawar to Abbottabad & Quetta to Pishin Lahore to Gujranwala, Lahore to Kasur, Lahore to 2. Telenor 8 Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Haripur, Peshawar to Abbottabad & Quetta to Pishin Lahore to Gujranwala, Lahore to Kasur, Lahore to 3. Ufone 8 Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Swabi, Peshawar to Haripur & Quetta to Pishin, Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, 4. ZonG 9 Peshawar to Swabi, Peshawar to Haripur, Peshawar to Abbottabad & Quetta to Pishin Table 5.1: Compliance of Network Accessibility > 99% ii. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 5.2: Non-Compliance of Network Accessibility > 99% Motorways / Highways / Inter Cities Roads S. #. Operator Count Names 1. Jazz 3 Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Peshawar to Swabi, Quetta to Sibbi, Quetta to Noshki & 2. Telenor 4 Quetta to Khuzdar Peshawar to Abbottabad, Quetta to Sibbi, Quetta to Noshki & 3. Ufone 4 Quetta to Khuzdar 4. ZonG 3 Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Table 5.2: Non-Compliance of Network Accessibility > 99% b. SERVICE ACCESSIBILITY. The analysis of QoS KPI Service Accessibility of > 98% on 12 x surveyed Motorways / Highways / Inter Cities Roads revealed following. i. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 5.1: Compliance of Service Accessibility > 98% S. Motorways / Highways / Inter Cities Roads Operator #. Count Names 1. Jazz 1 Lahore to Kasur 2. Telenor 1 Lahore to Kasur 3. Ufone 2 Lahore to Gujranwala & Lahore to Kasur Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan 4. ZonG 4 & Quetta to Pishin Table 5.1: Compliance of Service Accessibility > 98% ii. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 5.2: Non-Compliance of Service Accessibility > 98%. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Lahore to Gujranwala, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Swabi, Peshawar to 1. Jazz 11 Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki, Quetta to Khuzdar Lahore to Gujranwala, Lahore to Faisalabad, Multan to Rahim Yar 2. Telenor 11 Khan, Peshawar to Kohat, Peshawar to Swabi, Peshawar to S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Swabi, Peshawar to Haripur, Peshawar to 3. Ufone 10 Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Peshawar to Kohat, Peshawar to Swabi, 4. ZonG 8 Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Table 5.2: Non-Compliance of Service Accessibility > 98% c. CALL CONNECTION TIME. The analysis of QoS KPI Call Connection Time of < 6.5 Seconds in all the surveyed Motorways / Highways / Inter Cities Roads revealed following. i. COMPLIANCE. The Motorways / Highways / Inter Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 5.3: Compliance of Call Connection Time < 6.5 Seconds. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 1. Jazz 5 Quetta to Pishin & Quetta to Sibbi Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 2. Telenor 12 Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki, Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 3. Ufone 9 Peshawar to Kohat, Peshawar to Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin & Quetta to Sibbi Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, 4. ZonG 6 Peshawar to Haripur, Quetta to Pishin & Quetta to Sibbi Table 5.3: Compliance of Call Connection Time < 6.5 Seconds ii. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 5.4: Non-Compliance of Call Connection Time < 6.5 Seconds. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 1. Jazz 7 Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Noshki & Quetta to Khuzdar 2. Ufone 3 Multan to Rahim Yar Khan, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Peshawar to Kohat, Peshawar to Swabi, 3. ZonG 6 Peshawar to Abbottabad, Quetta to Noshki & Quetta to Khuzdar Table 5.4: Non-Compliance of Call Connection Time < 6.5 Seconds d. CALL COMPELETION RATIO. The analysis of QoS KPI Call Completion Ratio of > 98% in surveyed Motorways / Highways / Inter Cities Roads revealed following: i. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 5.5: Compliance of Call Completion Ratio > 98%. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 1. Jazz 6 Peshawar to Swabi, Peshawar to Haripur & Quetta to Pishin Lahore to Gujranwala, Lahore to Kasur, Peshawar to Kohat & 2. Telenor 4 Quetta to Pishin Lahore to Kasur, Multan to Rahim Yar Khan, Peshawar to Kohat, 3. Ufone 5 Quetta to Pishin & Quetta to Sibbi 4. ZonG 3 Multan to Rahim Yar Khan, Peshawar to Kohat & Quetta to Pishin Table 5.5: Compliance of Call Completion Ratio > 98% ii. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 5.6: Non-Compliance of Call Completion Ratio > 98%. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 1. Jazz 6 Abbottabad, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to 2. Telenor 8 Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Faisalabad, Peshawar to Swabi, 3. Ufone 7 Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Peshawar to Swabi, Peshawar to Haripur, Peshawar to 4. ZonG 9 Abbottabad, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Table 5.6: Non-Compliance of Call Completion Ratio > 98% e. END-TO-END SPEECH QUALITY / MEAN OPINION SCORE. Only one of the CMOs has achieved the QoS KPI End-to-End Speech Quality/ Mean Opinion Score of > 3 in all the surveyed Motorways / Highways / Inter Cities Roads. Results revealed following: i. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 5.7: Compliance of Mean Opinion Score > 3. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Lahore to Kasur, Lahore to Faisalabad, Peshawar to Haripur, 1. Jazz 5 Peshawar to Abbottabad & Quetta to Pishin Lahore to Gujranwala, Lahore to Kasur, Multan to Rahim Yar 2. Telenor 7 Khan, Peshawar to Swabi, Quetta to Pishin, Quetta to Sibbi & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 3. Ufone 8 Peshawar to Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin & Quetta to Sibbi Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 4. ZonG 12 Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki, Quetta to Khuzdar Table 5.7: Compliance of Mean Opinion Score > 3 ii. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 5.8: Non-Compliance of Mean Opinion Score > 3. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Lahore to Gujranwala, Multan to Rahim Yar Khan, Peshawar to 1. Jazz 7 Kohat, Peshawar to Swabi, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Faisalabad, Peshawar to Kohat, Peshawar to Haripur, 2. Telenor 5 Peshawar to Abbottabad & Quetta to Noshki Multan to Rahim Yar Khan, Peshawar to Kohat, Quetta to Noshki 3. Ufone 4 & Quetta to Khuzdar Table 5.8: Non-Compliance of Mean Opinion Score > 3 f. INTER SYSTEM HANDOVER OF CIRCUIT SWITCHED VOICE. The analysis of QoS KPI Inter System Handover of Circuit Switched Voice > 98% in all 12 x surveyed Motorways / Highways / Inter Cities Roads revealed following: i. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 5.9: ISHO for Circuit Switched Voice > 98%. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Swabi, Peshawar to 1. Jazz 10 Haripur, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Swabi, Peshawar to 2. Telenor 11 Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Multan to Rahim Yar 3. Ufone 7 Khan, Peshawar to Kohat, Quetta to Pishin, Quetta to Sibbi & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 4. ZonG 12 Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki, Quetta to Khuzdar Table 5.9: ISHO for Circuit Switched Voice > 98%. ii. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 5.10: ISHO for Circuit Switched Voice > 98%. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names 1. Jazz 2 Peshawar to Kohat & Peshawar to Abbottabad, 2. Telenor 1 Lahore to Faisalabad Lahore to Faisalabad, Peshawar to Swabi, Peshawar to Haripur, 3. Ufone 5 Peshawar to Abbottabad & Quetta to Noshki Table 5.10: ISHO for Circuit Switched Voice > 98%. g. RAB SETUP SUCCESS RATE. Except Ufone at Pishin, all CMOs have achieved the QoS KPI RAB Setup Success Rate > 98% in all surveyed Motorways / Highways / Inter Cities Roads.
SMS SERVICE 6.1. 2 x QoS KPIs i.e. “SMS Success Rate” and “SMS End to End Delivery Time” have been measured and the results are as under: a. SMS SUCCESS RATE. The analysis of QoS KPI SMS Success Rate of 99% in all the 12 x surveyed Motorways / Highways / Inter Cities Roads revealed following: i. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 6.1: Compliance of SMS Success Rate > 99%. S. Motorways / Highways / Inter Cities Roads Operator #. Count Names 1. Jazz 2 Lahore to Gujranwala & Quetta to Pishin Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad & 2. Telenor 4 Quetta to Pishin, 3. Ufone 3 Lahore to Gujranwala, Lahore to Faisalabad & Quetta to Pishin Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 4. ZonG 6 Multan to Rahim Yar Khan, Peshawar to Haripur & Quetta to Pishin Table 6.1: Compliance of SMS Success Rate > 99% ii. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 6.2: Non-Compliance of SMS Success Rate > 99%. Motorways / Highways / Inter Cities Roads S. #. Operator Count Names Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Swabi, Peshawar to 1. Jazz 10 Haripur, Peshawar to Abbottabad, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 2. Telenor 8 Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Lahore to Kasur, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to Swabi, Peshawar to Haripur, Peshawar to 3. Ufone 9 Abbottabad, Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Peshawar to Kohat, Peshawar to Swabi, Peshawar to Abbottabad, 4. ZonG 6 Quetta to Sibbi, Quetta to Noshki & Quetta to Khuzdar Table 6.2: Non-Compliance of SMS Success Rate > 99% b. SMS END-TO-END DELIVERY TIME. The analysis of QoS KPI SMS End-to-End Delivery time of 12 Seconds in all 12 x surveyed Motorways / Highways / Inter Cities Roads, revealed following: i. COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained compliant are mentioned in Table 6.3: Compliance of SMS End-To-End Delivery Time < 12 Seconds. Motorways / Highways / Inter Cities Roads S. #. Operator Count Names Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 1. Jazz 12 Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki, Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 2. Telenor 10 Swabi, Peshawar to Haripur, Quetta to Pishin, Quetta to Noshki & Quetta to Khuzdar Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, 3. Ufone 7 Peshawar to Swabi, Peshawar to Haripur, Quetta to Pishin & Quetta to Sibbi Lahore to Gujranwala, Lahore to Kasur, Lahore to Faisalabad, Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 4. ZonG 12 Swabi, Peshawar to Haripur, Peshawar to Abbottabad, Quetta to Pishin, Quetta to Sibbi, Quetta to Noshki, Quetta to Khuzdar Table 6.3: Compliance of SMS End-To-End Delivery Time < 12 Seconds ii. NON-COMPLIANCE. The Motorways / Highways / Inter Cities Roads where CMOs remained non-compliant are mentioned in Table 6.4: Non-Compliance of SMS End-To-End Delivery Time < 12 Seconds. Motorways / Highways / Inter Motorways / Highways / Inter Cities S. #. Operator Roads Count Names 1. Telenor 2 Peshawar to Abbottabad & Quetta to Sibbi Multan to Rahim Yar Khan, Peshawar to Kohat, Peshawar to 2. Ufone 5 Abbottabad, Quetta to Noshki & Quetta to Khuzdar Table 6.4: Non-Compliance of SMS End-To-End Delivery Time < 12 Seconds
SURVEY MAPS & GRAPHICAL RESULTS 7.1 The 4G/LTE (RSRP) and 3G (RSCP) Signal Strength (i.e. wherever available) samples, recorded during drive test on survey routes, plotted on maps along-with Voice & SMS QoS KPIs survey results in graphical form, are placed at Annex-A, Annex-B & Annex-C, on Motorways / Highways and Inter- Motorways / Highways / Inter Cities Roads of Punjab, Sindh & Khyber Pakhtunkhwa respectively.
STANDING IN SURVEY
8.1. CMOs have been placed at 1st, 2nd, 3rd & 4th position in each category i.e. Mobile Network Coverage, Mobile Broadband Service, Voice Service and SMS Service, based upon the compliance level against each QoS KPI in each category in surveyed Motorways / Highways / Inter Cities Roads.
a. MOBILE NETWORK COVERAGE. The categorization of CMOs as per Signal Strength of 4G/LTE on Surveyed Motorways / Highways / Inter Cities Roads is shown in Table 8.1: CMOs Standing in Mobile Network Coverage.
Compliance Level S. Operator Number of Motorways / Highways / Roads Standing #. Compliant Non-Compliant 1. Jazz 7 5 1st 2. Ufone 5 7 2nd 3. ZonG 5 7 2nd 4. Telenor 4 8 3rd Table 8.1: CMOs Standing in Mobile Network Coverage
b. MOBILE BROADBAND SERVICE. In each surveyed city, CMOs have been ranked as 1st, 2nd, 3rd & 4th as per the highest to lowest obtained User Data Throughput in 4G/LTE and 3G Networks on Surveyed Motorways / Highways / Inter Cities Roads is shown in Table 8.2: CMOs Standing in Mobile Broadband Service.
4G Highest Throughput S. Operator Motorways / Highways /Roads Standing #. 1st 2nd 3rd 4th 1. ZonG 9 3 - - 1st 2. Jazz 3 6 1 2 2nd 3. Telenor - 1 7 4 3rd 4. Ufone - 2 4 6 4th Table 8.2: CMOs Standing in Mobile Broadband Service
c. VOICE SERVICE. The categorization of each CMOs, as per the maximum Compliant Voice QoS KPIs on Surveyed Motorways / Highways / Inter Cities Roads is shown in Table 8.3: CMOs Standing in Voice Service.
S. Voice QoS KPIs Operator Standing #. Compliant Non-Compliant 1. ZonG 58 26 1st 2. Telenor 55 29 2nd 3. Ufone 50 34 3rd 4. Jazz 48 36 4th Table 8.3: CMOs Standing in Voice Service
d. SMS SERVICE. The categorization of each CMOs, as per the maximum Compliant SMS QoS KPIs on Surveyed Motorways / Highways / Inter Cities Roads is shown in Table 8.4: CMOs Standing in SMS Service
SMS QoS KPIs S. #. Operator Standing Compliant Non-Compliant 1. ZonG 18 6 1st 2. Telenor 14 10 2nd 3. Jazz 14 10 2nd 4. Ufone 10 14 3rd Table 8.4: CMOs Standing in SMS Service e. OVERALL STANDING. The overall standing of each CMOs in each category of service is mentioned in Table 8.5: CMOs Overall Standing in QoS Survey.
STANDING S. #. Service 1st 2nd 3rd 4th 1. Mobile Network Coverage Jazz Ufone & ZonG Telenor - 2. Mobile Broadband ZonG Jazz Telenor Ufone 3. Voice ZonG Telenor Ufone Jazz 4. SMS ZonG Jazz & Telenor Ufone - Table 8.5: CMOs Overall Standing in QoS Survey ANNEX – A
PUNJAB 4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – LAHORE TO GUJRANWALA TELENOR 4G NETWORK COVERAGE – LAHORE TO GUJRANWALA
UFONE 4G NETWORK COVERAGE – LAHORE TO GUJRANWALA ZONG 4G NETWORK COVERAGE – LAHORE TO GUJRANWALA
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
UFONE 3G NETWORK COVERAGE – LAHORE TO GUJRANWALA
QUALITY OF SERVICE SURVEY RESULTS – LAHORE TO GUJRANWALA
Network Accessibility > 99% Service Accessibility > 98% 100.02% 100.00% 100.00% 100.00% 101.00% 100.00% 100.00% 100.00% 99.00% 99.98% 98.00% 99.96% 97.00% 99.94% 96.00% 99.92% 99.92% 95.00% 94.12% 94.12% 94.12% 94.00% 99.90% 93.00% 99.88% 92.00% 99.86% 91.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 6.62 7.00 6.26 101.00% 100.00% 100.00% 100.00% 6.00 5.38 99.00% 5.00 4.61 98.00% 97.00% 4.00 96.00% 3.00 95.00% 94.12% 93.75% 94.00% 2.00 93.00% 92.00% 1.00 91.00% 0.00 90.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
4 3.53 120.00% 3.5 3.18 3.17 100.00% 100.00% 100.00% 100.00% 2.91 100.00% 3 2.5 80.00% 2 60.00%
1.5 40.00% 1 20.00% 0.5 0 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds 120.00% 6.00 5.30 100.00% 100.00% 100.00% 100.00% 100.00% 5.00 3.83 80.00% 4.00 3.08 2.95 60.00% 3.00
40.00% 2.00
20.00% 1.00
0.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – LAHORE TO GUJRANWALA
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
102.00% -76.2 99.57% 100.00% 99.09% 99.20% 98.00% -80.7 96.00% -76.3 94.00% 91.94% 92.00% -75.3 90.00% -82 -80 -78 -76 -74 -72 88.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
6.00 5.18 5.00 4.55
4.00
3.00 2.09 2.00
1.00 0.67
0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – LAHORE TO KASUR TELENOR 4G NETWORK COVERAGE – LAHORE TO KASUR
UFONE 4G NETWORK COVERAGE – LAHORE TO KASUR ZONG 4G NETWORK COVERAGE – LAHORE TO KASUR
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
UFONE 3G NETWORK COVERAGE – LAHORE TO KASUR
QUALITY OF SERVICE SURVEY RESULTS – LAHORE TO KASUR
Network Accessibility > 99% Service Accessibility > 98%
120% 120% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
80% 80%
60% 60%
40% 40%
20% 20%
0% 0% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
7.00 102% 5.94 5.95 100% 100% 100% 6.00 100% 5.00 4.47 98% 4.02 96% 4.00 94% 3.00 92% 90.91% 2.00 90% 1.00 88% 0.00 86% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.5 3.43 120% 3.38 100% 100% 100% 100% 3.4 3.37 100%
3.3 80%
3.2 60% 3.09 3.1 40%
3 20%
2.9 0% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
102% 4.50 4.25 100% 100% 3.88 100% 4.00 98% 3.50 3.09 96% 3.00 2.60 94% 2.50 92% 90% 90% 2.00 90% 1.50 88% 1.00 86% 0.50 84% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS –LAHORE TO KASUR
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-80.1 120.00% 98.88% 95.23% 100.00% 88.64% -85.3 77.88% 80.00%
-86.3 60.00% 40.00% -79.3 20.00%
-90 -85 -80 -75 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
14.00 12.84 12.00 10.00 8.00 6.00 3.55 4.09 4.00 2.00 1.30 0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – LAHORE TO FAISALABAD TELENOR 4G NETWORK COVERAGE – LAHORE TO FAISALABAD
UFONE 4G NETWORK COVERAGE – LAHORE TO FAISALABAD ZONG 4G NETWORK COVERAGE – LAHORE TO FAISALABAD
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
UFONE 3G NETWORK COVERAGE – LAHORE TO FAISALABAD
QUALITY OF SERVICE SURVEY RESULTS – LAHORE TO FAISALABAD
Network Accessibility > 99% Service Accessibility > 98%
100% 100.50% 100% 100% 100% 100% 100.00% 100% 99.50% 99.00% 100% 98.50% 98.00% 100% 99.86% 97.50% 96.88% 96.88% 96.88% 100% 97.00% 96.50% 100% 96.00% 95.50% 100% 95.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 7.00 6.15 102% 100% 6.00 5.51 100% 4.78 4.70 98% 96.77% 5.00 96% 93.94% 4.00 94% 3.00 92% 90.32% 90% 2.00 88% 1.00 86% 0.00 84% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
4 3.52 105% 3.29 100% 100.00% 3.5 3.05 100% 96.30% 3 2.77 2.5 95% 2 90% 85.71% 1.5 85% 1 80% 0.5 0 75% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
102.00% 6.00 5.27 100% 100% 100% 100.00% 5.00 4.25 98.00% 4.00 2.98 96.00% 3.00 2.51 93.55% 94.00% 2.00
92.00% 1.00
90.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – LAHORE TO FAISALABAD
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
100.00% 98.10% 98.32% -80.7 96.20% 95.00%
-94.6 90.00%
85.00% 82.18% -84.7 80.00%
-82.6 75.00%
-100 -95 -90 -85 -80 -75 -70 70.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
18.00 15.48 16.00 14.00 12.00 10.00 7.66 8.00 6.00 4.00 1.98 2.44 2.00 0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – RAHIM YAR KHAN TO MULTAN (N5) TELENOR 4G NETWORK COVERAGE – RAHIM YAR KHAN TO MULTAN (N5)
UFONE 4G NETWORK COVERAGE – RAHIM YAR KHAN TO MULTAN (N5) ZONG 4G NETWORK COVERAGE – RAHIM YAR KHAN TO MULTAN (N5)
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
UFONE 3G NETWORK COVERAGE – RAHIM YAR KHAN TO MULTAN (N5)
QUALITY OF SERVICE SURVEY RESULTS – RAHIM YAR KHAN TO MULTAN (N5)
Network Accessibility > 99% Service Accessibility > 98% 100.01% 99% 100.00% 97.33% 100.00% 100.00% 99.99% 93.67% 99.99% 95.00% 99.99% 99.98% 90.00% 86.08% 99.97% 99.96% 85.00% 99.96% 80.00% 99.95% 99.94% 75.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
9.00 101.00% 7.65 8.00 100.00% 100.00% 6.64 100.00% 7.00 5.81 6.00 99.00% 5.00 4.34 98.00% 97.30% 4.00 97.06% 3.00 97.00% 2.00 96.00% 1.00 0.00 95.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
4 3.5 120.00% 3.44 100.00% 100.00% 100.00% 100.00% 3.5 2.86 2.93 100.00% 3 2.5 80.00% 2 60.00% 1.5 40.00% 1 0.5 20.00% 0 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
101.00% 18.00 100.00% 15.28 100.00% 16.00 98.72% 99.00% 14.00 12.00 98.00% 97.44% 10.00 97.00% 95.95% 8.00 96.00% 6.00 3.81 95.00% 4.00 2.95 2.60 94.00% 2.00 93.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – RAHIM YAR KHAN TO MULTAN (N5)
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
100.00% 94.89% -85.4 90.10% 90.00% 85.29% 80.00% -101 70.00% 60.00% 50.00% -88.4 36.95% 40.00% 30.00% -82.4 20.00% 10.00% -150 -100 -50 0 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
16.00 15.12 14.00 12.00 10.00 8.00 7.11 6.00 3.42 4.00 2.00 0.82 0.00 Jazz Telenor Ufone ZonG
ANNEX – B
KHYBER PAKHTUNKHWA
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – PESHAWAR TO KOHAT TELENOR 4G NETWORK COVERAGE – PESHAWAR TO KOHAT
UFONE 4G NETWORK COVERAGE – PESHAWAR TO KOHAT ZONG 4G NETWORK COVERAGE – PESHAWAR TO KOHAT
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
UFONE 3G NETWORK COVERAGE – PESHAWAR TO KOHAT
QUALITY OF SERVICE SURVEY RESULTS – PESHAWAR TO KOHAT
Network Accessibility > 99% Service Accessibility > 98%
100.20% 99.98% 120.00% 100.00% 96.00% 100.00% 88.00% 99.80% 82.61% 76.00% 99.60% 80.00% 99.40% 99.26% 99.12% 99.20% 60.00% 99.00% 98.80% 98.80% 40.00% 98.60% 20.00% 98.40% 98.20% 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 7.42 8.00 102.00% 100.00% 100.00% 100.00% 6.51 7.00 6.21 6.18 100.00% 6.00 98.00% 5.00 96.00% 4.00 94.00% 3.00 92.00% 90.91% 2.00 90.00% 1.00 88.00% 0.00 86.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.6 102.00% 3.46 100.00% 100.00% 100.00% 3.5 100.00% 3.4 3.3 98.00% 3.2 96.00% 3.1 94.00% 92.86% 3 2.89 2.91 2.89 2.9 92.00% 2.8 2.7 90.00% 2.6 88.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
100.00% 91.67% 91.67% 14.00 12.20 90.00% 79.17% 80.00% 12.00 66.67% 70.00% 10.00 60.00% 8.00 50.00% 6.00 40.00% 3.92 3.23 30.00% 4.00 2.54 20.00% 2.00 10.00% 0.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – PESHAWAR TO KOHAT
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-86.9 120.00% 95.66% 100.00% -81.8 82.28% 80.00% 69.27% 70.33% -89.6 60.00% 40.00% -91 20.00% -95 -90 -85 -80 -75 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
12.00 10.92
10.00
8.00
6.00 3.51 4.00 2.55 2.00 0.89
0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – PESHAWAR TO SWABI TELENOR 4G NETWORK COVERAGE – PESHAWAR TO SWABI
UFONE 4G NETWORK COVERAGE – PESHAWAR TO SWABI ZONG 4G NETWORK COVERAGE – PESHAWAR TO SWABI
NO 4G NETWORK
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
JAZZ 3G NETWORK COVERAGE – PESHAWAR TO SWABI TELENOR 3G NETWORK COVERAGE – PESHAWAR TO SWABI
UFONE 3G NETWORK COVERAGE – PESHAWAR TO SWABI
QUALITY OF SERVICE SURVEY RESULTS – PESHAWAR TO SWABI
Network Accessibility > 99% Service Accessibility > 98% 92.31% 100.20% 92.50% 99.96% 99.99% 92.11% 92.11% 100.00% 99.79% 92.00% 99.80% 91.50% 99.60% 91.00% 99.40% 90.50% 99.20% 90.00% 89.74% 99.00% 98.83% 98.80% 89.50% 98.60% 89.00% 98.40% 88.50% 98.20% 88.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
9.00 8.39 101.00% 100.00% 8.00 7.12 100.00% 7.00 99.00% 5.88 98.00% 97.14% 97.14% 6.00 5.00 97.00% 5.00 96.00% 4.00 95.00% 94.44% 3.00 94.00% 2.00 93.00% 1.00 92.00% 0.00 91.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.5 105.00% 3.38 100.00% 100.00% 100.00% 3.4 100.00% 3.3 3.25 95.00% 3.2 3.1 3.05 90.00% 2.99 3 85.00% 83.33% 2.9 80.00% 2.8 2.7 75.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds 97.44% 98.00% 9.00 8.18 97.00% 8.00 96.00% 7.00 6.41 95.00% 94.29% 94.12% 6.00 94.00% 5.00 93.00% 3.69 91.67% 4.00 3.25 92.00% 3.00 91.00% 90.00% 2.00 89.00% 1.00 88.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – PESHAWAR TO SWABI
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-87.1 90.00% 86.09% 85.00% -88 80.47% 81.42% 80.00% -89.9 75.00% 72.79% -89.5 70.00% -91 -90 -89 -88 -87 -86 -85 65.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
10.00 8.98 9.00 8.14 8.00 7.37 7.00 6.00 5.00 4.00 3.00 2.00 1.28 1.00 0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – PESHAWAR TO HARIPUR TELENOR 4G NETWORK COVERAGE – PESHAWAR TO HARIPUR
UFONE 4G NETWORK COVERAGE – PESHAWAR TO HARIPUR ZONG 4G NETWORK COVERAGE – PESHAWAR TO HARIPUR
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
UFONE 3G NETWORK COVERAGE – PESHAWAR TO HARIPUR
QUALITY OF SERVICE SURVEY RESULTS – PESHAWAR TO HARIPUR
Network Accessibility > 99% Service Accessibility > 98%
100.00% 96.15% 96.15% 100.00% 100.00% 96.50% 100.00% 96.00% 100.00% 95.50% 95.00% 100.00% 94.34% 94.50% 99.99% 99.99% 94.00% 93.62% 99.99% 99.99% 93.50% 99.99% 93.00% 99.99% 92.50% 99.99% 92.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
8.00 102% 7.00 100% 7.00 100% 5.68 6.00 5.25 98.00% 98.00% 4.93 98% 5.00 96% 4.00 93.18% 3.00 94% 2.00 92% 1.00 90% 0.00 88% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
4 3.55 120% 100% 100% 3.5 3.01 3.1 92.31% 2.81 100% 3 2.5 80% 2 60% 1.5 40% 1 20% 0.5 0.00% 0 0% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
105.00% 10.00 8.83 100.00% 9.00 100.00% 98.04% 96.08% 8.00 95.00% 7.00 6.00 90.00% 5.00 4.22 4.00 83.33% 85.00% 3.00 2.45 2.45 2.00 80.00% 1.00 75.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – PESHAWAR TO HARIPUR
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-85.2 92.00% 90.70% 91.00% -84.7 90.00% 88.98% 89.00% -87.4 88.00% 86.68% 87.00% 85.99% -85.6 86.00% 85.00% -88 -87 -86 -85 -84 -83 84.00% 83.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
9.00 7.73 8.00 7.00 6.00 5.60 5.00 4.00 2.47 3.00 2.12 2.00 1.00 0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – PESHAWAR TO ABBOTTABAD TELENOR 4G NETWORK COVERAGE – PESHAWAR TO ABBOTTABAD
UFONE 4G NETWORK COVERAGE – PESHAWAR TO ABBOTTABAD ZONG 4G NETWORK COVERAGE – PESHAWAR TO ABBOTTABAD
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
UFONE 3G NETWORK COVERAGE – PESHAWAR TO ABBOTTABAD
QUALITY OF SERVICE SURVEY RESULTS – PESHAWAR TO ABBOTTABAD
Network Accessibility > 99% Service Accessibility > 98%
100.50% 100.00% 99.98% 99.97% 94.87% 95% 100.00% 99.73% 95.00% 91.67% 99.50% 90.00%
99.00% 85.00% 98.44% 80.00% 98.50% 80.00%
98.00% 75.00%
97.50% 70.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98% 10.00 94.59% 8.62 96.00% 93.75% 9.00 94.00% 7.42 92.11% 8.00 92.00% 7.00 5.96 5.95 90.00% 6.00 88.00% 5.00 86.00% 84.85% 4.00 3.00 84.00% 2.00 82.00% 1.00 80.00% 0.00 78.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.3 3.24 120.00% 3.2 97.30% 100.00% 100.00% 3.06 3.07 100.00% 3.1 82.61% 3 80.00% 2.9 60.00% 2.8 2.73 2.7 40.00% 2.6 20.00% 2.5 2.4 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
100.00% 97.44% 97.50% 50.00 46.37 45.00 95.00% 40.00 35.00 90.00% 87.18% 30.00 85.00% 25.00 81.25% 20.00 14.22 80.00% 15.00 10.00 75.00% 3.04 4.32 5.00 70.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – PESHAWAR TO ABBOTTABAD
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90% -86.2 88.00% 86.32% 86.00% -91.7 84.19% 84.00%
-89.6 82.00% 80.80% 80.00% 78.56% -87.8 78.00% 76.00% -94 -92 -90 -88 -86 -84 -82 74.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
10.00 8.83 9.00 8.00 7.27 7.00 6.00 5.00 4.00 3.00 2.18 1.68 2.00 1.00 0.00 Jazz Telenor Ufone ZonG
ANNEX – C
BALOCHISTAN
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – QUETTA TO PISHIN TELENOR 4G NETWORK COVERAGE – QUETTA TO PISHIN
UFONE 4G NETWORK COVERAGE – QUETTA TO PISHIN ZONG 4G NETWORK COVERAGE – QUETTA TO PISHIN
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
UFONE 3G NETWORK COVERAGE – QUETTA TO PISHIN
QUALITY OF SERVICE SURVEY RESULTS – QUETTA TO PISHIN
Network Accessibility > 99% Service Accessibility > 98%
120.00% 120.00% 100.00% 100.00% 100.00% 100.00% 100% 100.00% 100.00% 94.12% 94.12% 76.47% 80.00% 80.00%
60.00% 60.00%
40.00% 40.00%
20.00% 20.00%
0.00% 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
7.00 6.22 6.48 6.50 120.00% 100.00% 100.00% 100.00% 100.00% 6.00 100.00% 5.00 4.05 80.00% 4.00 60.00% 3.00 40.00% 2.00 1.00 20.00% 0.00 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98% 3.7 3.57 120.00% 3.6 3.5 100.00% 100.00% 100.00% 100.00% 3.5 100.00% 3.4 80.00% 3.3 3.22 3.2 60.00% 3.1 3.01 40.00% 3 2.9 20.00% 2.8 2.7 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
120.00% 4 3.75 100.00% 100.00% 100.00% 100.00% 3.408 100.00% 3.5 3.13 3 80.00% 2.33 2.5 60.00% 2 1.5 40.00% 1 20.00% 0.5 0.00% 0 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS –QUETTA TO PISHIN
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
98.00% 97.24% -79.6 97.00% 96.12% 96.00% -80.1 95.00% 94.00% 93.56% -86.1 93.00% 91.79% 92.00% -81.2 91.00% 90.00% -90 -85 -80 -75 89.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
16.00 14.84 14.00 12.00 10.00 8.39 8.00 6.00 4.92 4.00 2.51 2.00 0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – QUETTA TO NOSHKI TELENOR 4G NETWORK COVERAGE – QUETTA TO NOSHKI
UFONE 4G NETWORK COVERAGE – QUETTA TO NOSHKI ZONG 4G NETWORK COVERAGE – QUETTA TO NOSHKI
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
TELENOR 3G NETWORK COVERAGE – QUETTA TO NOSHKI UFONE 3G NETWORK COVERAGE – QUETTA TO NOSHKI
QUALITY OF SERVICE SURVEY RESULTS – QUETTA TO NOSHKI
Network Accessibility > 99% Service Accessibility > 98%
90.00% 80.00% 77.46% 67.86% 80.00% 70.49% 70.00% 70.00% 60.00% 53.33% 60.00% 55.09% 46.88% 46.94% 50.00% 50.00% 40.00% 40.00% 30.00% 24.14% 30.00% 20.00% 20.00% 10.00% 10.00% 0.00% 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
9.00 8.25 100.00% 94.74% 93.75% 85.71% 8.00 7.03 6.86 73.33% 7.00 80.00% 6.00 5.27 60.00% 5.00 4.00 40.00% 3.00 2.00 20.00% 1.00 0.00 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.2 120.00% 3.09 100.00% 100.00% 100.00% 3.1 100.00% 3 80.00% 2.9 2.83 80.00% 2.79 2.8 60.00% 2.67 2.7 40.00% 2.6 2.5 20.00% 2.4 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
60.00% 55.17% 450.00 427.00 51.72% 48.15% 400.00 50.00% 350.00 39.29% 40.00% 300.00 250.00 30.00% 200.00 20.00% 150.00 100.00 10.00% 50.00 6.03 4.46 5.17 0.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS –QUETTA TO NOSHKI
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90% 120.00% -91.9 96.86% 97.29% 100.00% 88.62% -89.7 79.39% 80.00%
-83.9 60.00%
-77.9 40.00% 20.00% -95 -90 -85 -80 -75 -70 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
7.00 6.27 6.00 5.00 4.00 2.74 2.81 3.00 2.00 1.08 1.00 0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – QUETTA TO SIBBI TELENOR 4G NETWORK COVERAGE – QUETTA TO SIBBI
UFONE 4G NETWORK COVERAGE – QUETTA TO SIBBI ZONG 4G NETWORK COVERAGE – QUETTA TO SIBBI
QUALITY OF SERVICE SURVEY RESULTS – QUETTA TO SIBBI
Network Accessibility > 99% Service Accessibility > 98%
51.00% 50.56% 50.00% 47.62% 43.59% 43.59% 50.00% 45.00% 49.00% 40.00% 34.21% 48.00% 35.00% 46.74% 46.63% 30.00% 47.00% 25.00% 46.00% 45.17% 20.00% 45.00% 15.00% 44.00% 10.00% 43.00% 5.00% 42.00% 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
7.00 102.00% 100.00% 5.89 6.02 5.98 100.00% 6.00 98.00% 5.00 96.00% 94.12% 4.00 3.45 94.00% 92.31% 92.00% 3.00 90.00% 88.24% 2.00 88.00% 86.00% 1.00 84.00% 0.00 82.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98% 3.54 3.6 120.00% 3.5 100.00% 100.00% 100.00% 100.00% 3.4 3.34 100.00% 3.3 3.24 80.00% 3.2 3.1 60.00% 2.97 3 2.9 40.00% 2.8 20.00% 2.7 2.6 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
60.00% 30.00 26.08 50.00% 50.00% 25.00 39.47% 37.84% 40.00% 35.14% 20.00
30.00% 15.00
20.00% 10.00 4.95 10.00% 5.00 3.38 3.30
0.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – QUETTA TO SIBBI
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
-88.4 100.00% 95.33% 95.00% 93.20% -85 89.25% 90.00%
-88.2 85.00% 79.54% 80.00% -86.5 75.00% -90 -88 -86 -84 -82 70.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
25.00 20.05 20.00
15.00
9.24 10.00 6.26 5.00 3.24
0.00 Jazz Telenor Ufone ZonG
4G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSRP)
JAZZ 4G NETWORK COVERAGE – QUETTA TO KHUZDAR TELENOR 4G NETWORK COVERAGE – QUETTA TO KHUZDAR
UFONE 4G NETWORK COVERAGE – QUETTA TO KHUZDAR ZONG 4G NETWORK COVERAGE – QUETTA TO KHUZDAR
3G MOBILE COVERAGE ON MOTORWAYS / HIGHWAYS / ROADS – SIGNAL STRENGTH (RSCP)
TELENOR 3G NETWORK COVERAGE – QUETTA TO KHUZDAR ZONG 3G NETWORK COVERAGE – QUETTA TO KHUZDAR
UFONE 3G NETWORK COVERAGE – QUETTA TO KHUZDAR
QUALITY OF SERVICE SURVEY RESULTS – QUETTA TO KHUZDAR
Network Accessibility > 99% Service Accessibility > 98%
100.00% 90.00% 88.85% 76.81% 90.00% 83.94% 81.66% 80.00% 74.24% 80.00% 70.00% 70.00% 60.00% 55.07% 60.00% 50.00% 50.00% 40.00% 40.00% 35.15% 30.77% 30.00% 30.00% 20.00% 20.00% 10.00% 10.00% 0.00% 0.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Call Connection Time < 6.5 Seconds Call Completion Ratio > 98%
10.00 95.00% 8.86 93.88% 8.03 94.00% 8.00 6.84 93.00% 5.79 6.00 92.00% 91.00% 90.57% 90.00% 4.00 90.00% 89.47% 89.00% 2.00 88.00% 0.00 87.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
Mean Opinion Score > 3 ISHO for Circuit Switched Voice > 98%
3.2 3.13 120% 100% 100% 100.00% 100.00% 3.1 3.05 100% 3 2.96 80% 2.9 60% 2.8 2.71 40% 2.7 2.6 20% 2.5 0% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
SMS Success Rate > 99% SMS End-to-End Delivery Time < 12 Seconds
90.00% 83.82% 79.41% 25.00 80.00% 19.44 70.00% 62.90% 20.00 60.00% 15.00 50.00% 37.29% 40.00% 10.00 6.91 30.00% 5.83 5.97 20.00% 5.00 10.00% 0.00% 0.00 Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
QUALITY OF SERVICE SURVEY RESULTS – QUETTA TO KHUZDAR
4G Signal Strength (RSRP) > -100dBm 4G Signal Strength (RSRP) Confidencel Level > 90%
85.00% 84.38% -89.5 83.91% 84.00% -88.1 83.00% 82.00% 80.80% 81.00% -89.2 79.76% 80.00% -82 79.00% 78.00% -95 -90 -85 -80 -75 77.00% Jazz Telenor Ufone ZonG Jazz Telenor Ufone ZonG
User Data Throughput (4G) > 2Mbps
6.00 5.50 5.47
5.00
4.00
3.00 2.67
2.00
1.00 0.57
0.00 Jazz Telenor Ufone ZonG